Charity shop volunteer roles in barking, greater london

RSPCA London South East Branch

We need volunteers who have expertise in retail operations and income generation to help us maximise the revenue generated in our charity shops. You will gain new skills and experience as a Branch Trustee whilst enabling us to help more animals.

Overview of the Branch Trustee – Retail and Income Generation opportunity

We are looking for an enthusiastic and passionate person, with a background in retail operations and income generation, who could devote their time to volunteer as a trustee for our Branch and support us in maximising the revenue generated from our charity shops.

Alongside passing on your expertise, this opportunity will give you the chance to influence how we care for and prevent cruelty to animals and drive the implementation of key initiatives. You will serve on the governing body of the charity and be instrumental, alongside fellow trustees, in the running of the Branch and setting out both the short and long term aims.

As a minimum, trustees would normally be expected to attend a monthly committee meeting lasting some 2 to 3 hours. However, the commitment may vary depending on whether the trustee takes on additional duties.

About the RSPCA

Founded in 1824, we have been saving animals for 200 years and are proud to be the oldest welfare charity around. We are the RSPCA and it's our vision to live in a world where all animals are respected and treated with compassion. Our volunteers are incredible, they play an essential role in helping us carry out our important animal welfare work every day.

The RSPCA London South East Branch

The London South East Branch is one of the branches of RSPCA, but we are also a separately registered charity looking after animals in our local area. Much of the animal welfare work of RSPCA is carried out through local branches, which is run by volunteers who have the support of the National Society of RSPCA.

The London South East Branch has two retail shops (Sydenham Road and Norwood Road) and supports the work of the Inspectorate through rehoming of animals within the branch area.

Primary responsibilities of the Branch Trustee – Retail and Income Generation

• Assist in maximising the profitability of the Branch’s two charity shops.
• Work with the Branch to explore any potential for expanding the retail operation, this could be through e-commerce via online sales platforms such as eBay.
• Work with other trustees, the Branch health and safety provider and the Branch to ensure the charity shops meet health and safety standards.
• Explore other ways to generate income for the Branch and work closely with the Branch to put these ideas into action.

Core Branch Trustee responsibilities

• Appreciate and support the aims and policies of the RSPCA.
• Work in conjunction with fellow trustees and branch officers and jointly act in making decisions for the best interest of the branch and the RSPCA.
• Work with national RSPCA staff to ensure that the branch meets all minimum animal welfare standards (MAWS).
• In conjunction with your fellow trustees and Branch Partnership Manager write, adopt, monitor, and review a strategy setting out the short and long term aims of your branch.
• Actively participate in branch committee meetings and to attend the branch annual general meeting.
• Be aware of the outcome of regional board meetings and support regional initiatives.
• Actively promote and advertise the society in an ongoing programme to recruit new branch trustees and volunteers and welcome new members.
• In conjunction with your fellow trustees, ensure the proper management and control of all activities and decisions relating to any premises held or staff employed by the branch if applicable.

What we are looking for in a volunteer:

We are committed to creating a Board which is representative of our society and in particular, our community and surrounding areas so encourage people from any background to apply for any of our opportunities.

Alongside retail operations and income generation experience, we are looking for someone who is committed to the RSPCA’s charitable objectives and shares our passion for animal welfare. You would be creative, innovative, bring a fresh perspective, and can put ideas into action.

You will need to be able to work with people and have good interpersonal skills. You do not need to be an expert although commitment, common sense, and the ability to be objective are vital.

No previous trustee experience? That’s OK! We welcome applications from anyone interested in developing their skills by becoming a trustee and will provide relevant training.

What we can offer you as a volunteer Branch Trustee – Retail and Income Generation

• We will provide you with a comprehensive trustee training course which will provide you will everything you need to carry out the role.
• Ongoing support is also provided by regional and national RSPCA staff in addition to any additional training provided by the relevant branch.
• The platform to utilise your skills and experience to oversee the charity and make decisions that have a direct impact on local animal welfare.
• The opportunity to gain new skills and develop existing ones, whilst making a real difference to the lives of animals.
• A way to expand your professional and personal network through working with like-minded people.

Practical considerations

• Please also note that to become a Trustee, you will need to be aged 18 or over and a member of our branch for three months before you are eligible to be elected.
• Trustees are elected for a 12-month term each year.
• Reasonable expenses will be reimbursed.
• Trustees must sign a Trustee Declaration of Willingness to Act to clarify that they are not disqualified from being a trustee and read the Charity Commission’s guidance for individuals on who cannot be a trustee or senior manager of a charity.
• References will also be required.

How to find out more about being a Branch Trustee

For more information on becoming a Charity Trustee, and to ensure it is the right decision for you view the Government Charity Trustee Guidance.

There is some information on the RSPCA website about Branch Trustees, and we have an online session about Becoming a Branch Trustee, which should hopefully give you more of an idea of what the RSPCA Branch Trustee role will involve.

We are Alex, The Leukodystrophy Charity (Alex TLC).

Alex TLC is a trusted and experienced organisation offering support and information for all those affected by a genetic leukodystrophy. Formerly ALD Life, an internationally recognised centre of excellence for people affected by adrenoleukodystrophy and adrenomyeloneuropathy, the charity was established in 2004.

Due to popular demand, we extended our services to support all leukodystrophies in 2019 and became Alex, The Leukodystrophy Charity.

Like many other small charities, we have grown organically from an informal support group to the recognised voice for adrenoleukodystrophy patients and their families. Our charitable work is supported by our chain of five charity shops across south east London.

With scant resources we are always in need of trustworthy and reliable volunteers to assist retail staff.

Could you spare a few hours a week? 

This is a wonderful opportunity to learn new skills and meet new people.

We need help to give hope and support to people affected by leukodystrophy – could you be that help?

ABOUT THE ROLE

We are looking for volunteers who can:

• sort and clean stock
• serve customers
• create eye catching displays
• identify potentially valuable stock

ABOUT YOU

Candidates should be able to demonstrate the following:

• an interest in Alex TLC and the work that we do
• honesty and trustworthiness
• reliability
• enthusiasm

The role is located in any of our five shops in Forest Hill, Greenwich, Peckham, Penge or Walworth Road.

Alex TLC is committed to promoting diversity. 

We are only able to accept applications from UK residents. 

The role in a nutshell: 

Book volunteers help to keep Age UK charity shops running like clockwork and are an essential part of our retail division. Our charity shops raise vital funds, which aid and support a wide range of services of which Age UK delivers. If you have some free time available and have a passion for books, we can help you start a new chapter in your life and would love to hear from you. 

What will you be doing? 

In this role, you will be assisting the manager and wider team with ensuring that we have fresh and good quality stock available throughout our book department. 

How would you be supported in this role? 

When you become part of our team, you will receive a mixture of e-learning and ‘on the job practical training,’ to get you started. As you progress in the role, you will receive refresher training and ongoing support. We will also reimburse ‘role-related expenses’ and provide further opportunity to shape the volunteering that you do. 

Why do we need volunteers in this role? 

Book volunteers have an important part to play in the ongoing success of our retail division, as they help us raise funds though our shops, to reach and support more older people. 

Additional information: 

We offer a wide variety of flexible shifts for volunteers, to fit around your personal circumstances. 

What skills, interests or experience might be helpful in this role? 

We welcome applications from people with a wide range of skills and experiences. However, you do not need any previous experience, as full training will be provided. If you have a keen interest in literature, knowledge around popular authors and new books releases, then this role might just be for you. Therefore, if you are a team player and open to learning whilst following Age UKs policies, you will be an excellent addition to our ever-growing team of amazing volunteers. Our shop teams are stronger when they are inclusive and representative of their communities, so we will do our very best to find a role that works for you. 

We appreciate any volunteering help that you can offer YBTC and want to make sure that our

volunteers have a positive experience with us. We pledge to support you as much as we can.

We want to ensure that volunteering with us does not feel too daunting, so the exact tasks might

vary depending on your circumstances. However, some typical tasks may include:

· Asking people you know who might be willing to have a collection box in their business

· Approaching local businesses to display the boxes and collect loose change from their customers

· Building and maintaining relationships with your box holders to inspire loyalty and encourage people to continue giving year after year

· Collecting the boxes in your area as and when required and taking to your YBTC contact

We are looking for people who are:

· Have a warm, friendly and confident outlook

· Willing to learn about the work of YBTC

· Able to communicate with a range of different groups

· Are creative and imaginative – spotting opportunities to boost your distribution

· Are well organised and enjoy meeting new people

· Reliable and able to commit to agreed requirements

We can offer you:

· Induction and ongoing training

· Ongoing support and supervision in your role

· The opportunity to learn new skills

· YBTC commitment to health and safety

Founded in 2003 and originally named Andrea’s Gift and later Brain Tumour Research and Support

Across Yorkshire, Yorkshire’s Brain Tumour Charity (YBTC) is Yorkshire and Humber’s leading

brain tumour charity. Offering practical, financial and emotional support to both adult and child

brain tumour patients, together with their families.

We fund brain tumour research in Yorkshire; we hope this research, dedicated to identifying new

approaches to the discovery and treatment of brain tumours, will improve outcomes for patients.

At YBTC we are a small team who are growing to meet the needs of those affected by a brain

tumour in Yorkshire. Around 15 new cases of primary brain tumour are diagnosed in the region

every week.

Our charity values are Integrity, Compassion, Community, & Ambition.

Our Vision/Mission

To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and

research.

Whether you have a few hours or days to spare, volunteering can be extremely rewarding. From learning new skills to meeting new people we are looking for people who have are fun motivated to learn some new skills.

We are looking for people to cover all areas of our shops including:

- Working on the till
- Sorting and steaming donations
- Styling and merchandising the shop floor
- Listing items on eBay, Vinted and other digital platforms

Our shops are a large source of income for The Fertility Foundation and the heart of our shops is the volunteers that give up their time to help run the shops. The Fertility Foundation uses the income to provide grants for couples and individuals in the UK to help them start a family.

We are looking for volunteers for our Waltham Cross shop.

TASKS

To welcome, assist and serve our customers in a warm and friendly way providing a good standard of customer service. To ensure Gift Aid is explained clearly and promoted to all our donors and thanking them for their valuable contribution. To promote public understanding of our work and the importance of raising funds, promoting our charity events and activities to the public. Help sort, steam, hang and display our donated stock and rotate the stock following the manager’s guidelines. Dealing with customer purchases, confidently process the cash handling and accurate operation of the till.

SKILLS & QUALITIES

 Be a Honest, trustworthy and respectful with an enthusiastic positive attitude. Have good communication and numeracy skills. to be a reliable, commited, dependable and flexible. Able to work as part of a team as well as under your own initiative.

ABOUT THE FERTILITY FOUNDATION

The Fertility Foundation aims to continue being the leading patient charity across the UK in the provision of IVF funding and support network for those facing fertility challenges at all stages of their journey, providing authoritative information as well as practical and emotional support.

Around 1 in 7 couples today have trouble conceiving, which equates to 3.5 million people in the UK. The prospect of facing any kind of fertility problem is very distressing to live with and many people believe that no one else really understands. For many struggling to conceive being denied access to NHS funding means their hopes of starting a family can seem impossible. We aim to help them navigate this journey through introductions to our support network, assistance with dealing the CCG’s, working on their behalf with clinics and ultimately providing funding.

We understand the assistance needed on an individual’s journey is as unique as they are. We setup The Fertility Foundation based on our overwhelming desire to help as many people as we can to either start or extend their family.

TO APPLY

Please use the link below to complete your application. We would recommend that you read the job description and personal specification below before applying. 

The Brompton Fountain is a children's charity working with those impacted by heart and lung conditions in Royal Brompton and Harefield hospitals. Our charity provides a wide range of vital resources, services, parent/carer amenities, and accommodation. We also fund medical equipment, facilities improvements and projects outside of the NHS remit. We are currently looking for a voluntary Stock and Merchandise Coordinator to help our organisation create a bigger and smoother impact to our patients. 

We would like the volunteer to help with:

• Taking inventory of our current stock that is being used for both in-patients and out patients. 

• Organising stock and adding to a system that makes it accessible.

• Creating and packing resources for different services we provide in hospital.

• Packing orders from our online charity shop to send out to customers.

• Tracking resources we need on the wards and accommodation units.

• Processing deliveries e.g unboxing and sorting.

• Ad-hoc requests that may arise in the office.

You will be supporting our Community Engagement Lead and our Children and Families Service Lead who will provide an overview of our existing processes and be there to help you every step of the way. The Brompton Fountain has a strong team of staff and volunteers who you will be working collaboratively with as a team to support the families we are in contact with.

Your input will greatly affect how smoothly our operations run, and how we are able to interact and support our service users. With your help we will be able to have a more organised process in allocating our resources, be able to support the children and their families in the ward, and have a clearer set of operations with distribution off-site.

Criteria

We are looking for a volunteer who has:

• Strong organisational skills.

• Accuracy and attention to detail. 

• Ability to work well with others.

• Flexible and adaptive.

• Understands the resource constraints of a small charity and is able to work with these.

• Willing to have an enhanced DBS check.

• Willing to partake in safeguarding training.

• Willing to partake in onboarding training to understand our charity and the mission in more detail.

• Must be over 18.

Time

Due to our mission, we would greatly appreciate at least 6 weeks of your time, preferably more; working 3-7 hours one day a week. We are an understanding and flexible organisation, and would be happy to discuss options with you. Some weekend work would be desirable.

The role in a nutshell: 

Lead volunteers help to keep Age UK charity shops running like clockwork and are an essential part of our retail division. Our charity shops raise vital funds, which aid and support a wide range of services which Age UK delivers. If you have some free time available and have a passion for retail management, we can help you find a new sense of purpose in your life. 

What will you be doing? 

As this is such a key role, the task list for this role is understandably lengthy.
Key activities include but are not limited to the following:
•To assist in the security of the shop and its stock, and bank takings when required. Opening the shop or securing the shop at close of business when required. 
•Ensure cash handling processes and procedures are adhered to and exchanges and refunds actioned promptly. 
•Ensure Health & Safety regulations are understood and complied with; Alcumus (incident reporting and health & safety check recording system) understood and completed.
•Ensure compliance with all organisational policies and procedures.
•Always deliver great customer service.
•Support other volunteers, ensuring gift aid is captured on both donations and sales.
•Provide training and support on the till to other volunteers as required. 
•General retail duties - again not limited to but including- accepting donations (stock or cash), promote gift aid, operate till, take phone calls and deal with enquiries, keeping the shop clean and tidy, pricing, displaying and sale of donated goods and merchandise.  Deal with refunds and customer complaints.
•Live Age UK’s values; follow our code of conduct and our Diversity; Equity and Inclusion policy. 

How would you be supported in this role? 

When you become part of our team, you will receive a mixture of e-learning and ‘on the job practical training,’ to get you started. As you progress in the role, you will receive refresher training and ongoing support. We will also reimburse ‘role-related expenses’ and provide further opportunity to shape the volunteering that you do. To be a Lead Volunteer we do have a specific training plan we would need you to complete. 

Why do we need volunteers in this role? 

Lead volunteers have an important part to play in the ongoing success of our retail division, as they help us raise funds though our shops, to reach and support more older people. Occasionally we find ourselves in a position where no paid staff are available to open the shop which disappoints customers and donors alike; and decreases the funds we can raise to support people in later life. Lead volunteers give an additional layer of flexibility to help us keep our doors open. 

Additional information: 

We offer a wide variety of flexible shifts for volunteers, to fit around your personal circumstances. However for this role there will be times when we do make a specific ask of you. 

What skills, interests or experience might be helpful in this role? 

We welcome applications from people with a wide range of skills and experiences. For this role, previous experience of working in retail would be a real advantage; and you would need to show commitment and regular attendance to ensure you are fully up to speed with our policy and procedures; and what’s going on in the shop. If you are looking for a career in retail and looking to gain some crucial experience this could be the ideal role for you-equally if you are retired but keen to keep your hand in; we could really benefit from your experience! Therefore, if you are a team player and open to learning whilst following Age UKs policies, you will be an excellent addition to our ever-growing team of amazing volunteers. Our shop teams are stronger when they are inclusive and representative of their communities, so we will do our absolute best to find a role that works for you. 

The role in a nutshell: 

Lead volunteers help to keep Age UK charity shops running like clockwork and are an essential part of our retail division. Our charity shops raise vital funds, which aid and support a wide range of services which Age UK delivers. If you have some free time available and have a passion for retail management, we can help you find a new sense of purpose in your life. 

What will you be doing? 

As this is such a key role, the task list for this role is understandably lengthy.
Key activities include but are not limited to the following:
•To assist in the security of the shop and its stock, and bank takings when required. Opening the shop or securing the shop at close of business when required. 
•Ensure cash handling processes and procedures are adhered to and exchanges and refunds actioned promptly. 
•Ensure Health & Safety regulations are understood and complied with; Alcumus (incident reporting and health & safety check recording system) understood and completed.
•Ensure compliance with all organisational policies and procedures.
•Always deliver great customer service.
•Support other volunteers, ensuring gift aid is captured on both donations and sales.
•Provide training and support on the till to other volunteers as required. 
•General retail duties - again not limited to but including- accepting donations (stock or cash), promote gift aid, operate till, take phone calls and deal with enquiries, keeping the shop clean and tidy, pricing, displaying and sale of donated goods and merchandise.  Deal with refunds and customer complaints.
•Live Age UK’s values; follow our code of conduct and our Diversity; Equity and Inclusion policy. 

How would you be supported in this role? 

When you become part of our team, you will receive a mixture of e-learning and ‘on the job practical training,’ to get you started. As you progress in the role, you will receive refresher training and ongoing support. We will also reimburse ‘role-related expenses’ and provide further opportunity to shape the volunteering that you do. To be a Lead Volunteer we do have a specific training plan we would need you to complete. 

Why do we need volunteers in this role? 

Lead volunteers have an important part to play in the ongoing success of our retail division, as they help us raise funds though our shops, to reach and support more older people. Occasionally we find ourselves in a position where no paid staff are available to open the shop which disappoints customers and donors alike; and decreases the funds we can raise to support people in later life. Lead volunteers give an additional layer of flexibility to help us keep our doors open. 

Additional information: 

We offer a wide variety of flexible shifts for volunteers, to fit around your personal circumstances. However for this role there will be times when we do make a specific ask of you. 

What skills, interests or experience might be helpful in this role? 

We welcome applications from people with a wide range of skills and experiences. For this role, previous experience of working in retail would be a real advantage; and you would need to show commitment and regular attendance to ensure you are fully up to speed with our policy and procedures; and what’s going on in the shop. If you are looking for a career in retail and looking to gain some crucial experience this could be the ideal role for you-equally if you are retired but keen to keep your hand in; we could really benefit from your experience! Therefore, if you are a team player and open to learning whilst following Age UKs policies, you will be an excellent addition to our ever-growing team of amazing volunteers. Our shop teams are stronger when they are inclusive and representative of their communities, so we will do our absolute best to find a role that works for you. 

Fundraising events helper

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· help set up and/or man stalls at events

· help on collection days like supermarket collections events or street collections

· help at fundraising events such as quiz nights, cake sales and dances

· promoting a professional image of Cats Protection at events

Time expectation

This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.

We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Fundraising team leader volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· supporting and encouraging a team of fundraising volunteers

· planning fundraising events and activities with your team

· allocating tasks before and during fundraising events

· keeping financial records from fundraising events

· encouraging and promoting a professional image of Cats Protection 

· following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Fundraising team leader volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

 As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· supporting and encouraging a team of fundraising volunteers

· planning fundraising events and activities with your team

· allocating tasks before and during fundraising events

· keeping financial records from fundraising events

· encouraging and promoting a professional image of Cats Protection 

· following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Fundraising volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you! 

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

This is a really flexible role, you can choose what you’d like to get involved with, for example: 

• face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins 

• online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations

• marketing. Spreading the word about our fundraising activities, for example on social media and with the local press  

• completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork

● championing our work. Getting involved with developing new fundraising ideas and increasing community engagement

● photography. Capturing images of cats in care, cats we are helping, events and all things Cats Protection

Time expectation

This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer servise 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

Fundraising volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you! 

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

This is a eally flexible role, you can choose what you’d like to get involved with, for example: 

• face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins 

• online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations

• marketing. Spreading the word about our fundraising activities, for example on social media and with the local press  

• completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork

● championing our work. Getting involved with developing new fundraising ideas and increasing community engagement

● photography. Capturing images of cats in care, cats we are helping, events and all things Cats Protection

Time expectation

This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats