Charity support volunteer roles

The Bromley Experts by Experience Treasurer will help the board of trustees carry out their financial responsibilities, working closely with the Chief Executive Officer (CEO), Chair of Trustees and staff team in establishing strong foundations for this Deaf and Disabled People’s Organisation with a view to a financially sustainable future. You will also be supporting us in developing our future approach to financial management, making the most of financial modelling, and supporting clear reporting to funders, partners and stakeholders.

The Treasurer will play a vital role, working with the Chief Executive Officer (CEO), Chair of Trustees and staff team to help the organisation ensure sound financial records, develop income streams, and build impact reports. As part of a new, expanded board of trustees at Bromley Experts by Experience, you will provide effective financial oversight, supporting the CEO and senior staff members in developing our vision and strategy to ensure a financially sustainable future.

IMPORTANT: As a Deaf and Disabled People’s Organisation, our governing articles require that our staff, trustees and volunteers bring with them lived experience of disability (self-identified or otherwise). See how we define this below.

Responsibilities of the Treasurer:

• Present financial reports to the board in a format that helps fellow trustees understand X by X Bromley’s financial position.
• Advise the board on how to carry out its financial responsibilities.
• Work with professional advisors and staff, as needed to oversee the preparation and scrutiny of annual accounts.
• Ensure X by X Bromley activities benefit its members and beneficiaries.
• Ensure the board fulfils their duties and responsibilities for effective charity governance in line with Bromley Experts by Experience’s policies and the requirements of the Charity Commission for England and Wales.
• Support and advocate for X by X Bromley’s mission, vision and values.

What we ask of you:

• The Treasurer should expect to serve for a minimum of 12 months.
• The Treasurer is required to attend scheduled meetings with some ad hoc meetings where necessary.
• It is anticipated that the time commitment will be an approximate average of 2.5 hours per week. This will mainly comprise of:
  • Board meeting attendance (plus preparation thereof) every 8 weeks,
  • AGM attendance (plus preparation of papers and accounts),
  • Supporting our annual Disability Pride event.
  • Regular scheduled meetings with senior staff.
• As we are a very small charity, there could be occasions when extra time will be required (e.g. during the planning of new projects or dealing with any particular difficulties that arise), or where additional support would be appreciated (e.g. attending events, meeting members at project days).

Key Skills and Qualities:

• Lived Experience of disability (can be self-identified)
• A belief that Disabled People can and should be actively welcomed and included in our communities. An understanding that it is barriers in society that make that harder. This is called the Social Model of Disability.
• A qualified accountant with not-for-profit awareness and knowledge. An understanding of very small charities and/or DDPOs would be advantageous.
• Competent IT skills, including working knowledge of QuickBooks and Excel.
• Ability to communicate and explain financial information accessibly.
• Strong analytical and evaluation skills, demonstrating professional and independent judgement.
• A genuine interest in local communities and people.
• Strong leadership and communication skills, communicating in a way that is accessible to you.
• Understanding of the legal duties, responsibilities and liabilities of trusteeship, the Treasurer role, and the financial aspects of running a charity.
• An effective team worker, contributing an independent perspective.
• Possess and demonstrate integrity, objectivity, accountability, and honesty.
• Commitment to Bromley Experts by Experience’s aims, objectives and values.

The Treasurer must be legally eligible to stand as a registered Company Director and Charity Trustee. Having had previous experience as a trustee of a voluntary organisation is an advantage.

The Treasurer will require a DBS Check to be completed.

What we mean by lived experience of disability:

As we follow the Social Model of Disability, our definition of Disabled person includes anyone who is being discriminated against or disabled by barriers in society, including:

• People with physical impairment
• People with visual impairment
• Deaf people
• People with hearing impairment
• People who are neurodivergent
• People with learning difficulties/disabilities
• People who experience mental health conditions/mental distress
• People with long-term health conditions

We recognise that a lot of these impairments are invisible and many people have more than one impairment.

Shannon Trust fulfils an unmet need around adult learning, supporting people who’ve fallen through the cracks in formal education.

We know a lot of people have had negative learning experiences in the past, so our programme is designed to be different, with no exams and no classrooms. Our unique, evidence-based Turning Pages reading manuals are used by thousands of learners in prisons and the community to improve reading skills. 

Prison volunteers live near to their local prison so that they can visit about once a month during the working week to nurture the growth of the Shannon Trust in their prison. They help unlock the power of reading by offering advice, guidance, training and support to prison staff and prisoner mentors who help other prisoners to improve their skills 1 to 1.

We are looking for volunteers who are able to work alone, able to give a regular, reliable commitment for ideally two years and able to deliver engaging training to groups of people in prisons.  Due to the nature of the role, prison security vetting will be required.

We provide training for the role via e-learning and 4 training sessions which are a mix of live, online and group training.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Established in 2013, our client, a philanthropic foundation with a strong heritage in charitable giving, supports a wide range of charitable organisations and signature programmes aimed at achieving positive social and environmental impact.

The Foundation’s mission is to promote sustainable livelihoods through education and reduce inequality by supporting initiatives that focus on Equity, Water and Creativity, as well as through its flagship programmes: Waterschool and Creatives for Our Future.

Trustee
Unremunerated (travel costs and reasonable out of pocket expenses are covered)
UK Based, Remote, with some travel
Time Commitment – 4 board meetings per year plus preparation time and the opportunity to attend events on behalf of the Foundation

Our client is seeking a dedicated and motivated individual to join the esteemed board of trustees of their Foundation. Since its inception, the Foundation has reached over 2 million people in 100 countries through 89 partnerships, advancing progress towards the United Nations Sustainable Development Goals.

We are looking for a highly motivated, dynamic and strategic leader who brings:

• Leadership experience, ideally within a corporate or family foundation, or through close collaboration with businesses
• A strong understanding of how decisions are made in business or family enterprise settings, with appreciation for how philanthropy, brand and commercial objectives intersect
• A proven track record in fundraising, particularly in securing and growing income through corporate partnerships, as well as exploring diversified income streams
• Deep understanding of the UK charity sector, governance and regulatory context
• Expertise in advocacy and engagement, with the ability to build networks, act as a connector and amplify the Foundation’s work

Due to the current composition of the board, the new trustee must be UK based.

Our client is committed to empowering individuals and communities through innovative projects and partnerships. If you are enthusiastic about driving positive change and ready to engage in meaningful philanthropic work, we invite you to apply for this impactful trustee role.

The Foundation is committed to creating a diverse and inclusive environment where everyone feels valued, respected and supported, and welcomes applications regardless of sex, gender, race, age, sexuality, belief or disability.

To Apply
Applications should be made via the Prospectus website - please view the role on the site by clicking 'Redirect to recruiter'

Recruitment Timetable
Deadline for applications: Sunday 27th July
Online Interviews with our client: Wednesday 6th August

Exciting Treasurer opportunity with a growing charity that supports victims of modern slavery.

West Midlands Anti Slavery Network brings together partner organisations to combat modern slavery, human trafficking, and exploitation. Through direct victim support, identifying gaps, influencing change, and facilitating solutions, we strive to protect and advocate for the vulnerable in our community.

We are seeking a Treasurer to join our Board. 

What will you be doing?

Our Trustees play a vital role in making sure that WMASN achieves its core purpose. They oversee the overall management and administration of the charity. They also ensure that WMASN has a clear strategy and that our work and goals are in line with our vision.

As well as fulfilling the duties of a Trustee, the Treasurer maintains an overview of our financial affairs. The Treasurer ensures that effective and appropriate financial measures, controls and procedures are put in place and reports to the Board at regular intervals about the financial health of the organisation.

Your expertise, advice, and guidance would be invaluable in shaping and implementing our financial strategies.

This role is mainly home-based.

Please request the candidate pack attached for further details.

Time commitment

· Attend quarterly Board meetings: These meetings typically last around 3 hours, held between 5:00 PM and 7:30 PM. Most meetings are conducted online, with one in-person meeting held annually in June at the charity's offices in central Birmingham.

· Participate in Finance Sub-Committee work: The Treasurer is expected to join the finance sub-committee which meets quarterly for approximately 2 hours.

· The overall time commitment varies depending on the charity's activities, with an average of 10 hours per month, including preparation and follow-up tasks.

Trustees are also expected to contribute ad hoc and occasional time outside of Board meetings, the majority of which is done remotely.

What are we looking for?

We are looking for individuals who can bring energy, enthusiasm, and commitment to the role, and who will help broaden the diversity of thinking on our Board. No prior Trustee experience is necessary – we will provide a comprehensive induction and training.

Qualifications and Experience:

· A finance professional. A knowledge of charity finance is an advantage. Otherwise an enthusiasm to learn, drawing from sound commercial experience and an understanding of SMEs.

· A strategic thinker with an ability to balance risk and opportunity.

· Clear communicator with the ability to bring the financial information alive to non-finance specialists.

· Willing to play an active role in areas such as forecasting, setting budgets, liaising with auditors.

What difference will you make?

As a small charity we recognise the great work, time and commitment of our Board. This position is an opportunity to:

· Give back to a charity that is dedicated to creating positive impact

· Enhance your CV and open doors to new career paths

· Make a difference to those in need

· Learn about the management and strategy side of charities

· Utilise your experience and skills within the voluntary sector

· Work with an interesting team from diverse backgrounds

Volunteer Psychotherapist

Will you share your counselling or psychotherapy skills?

We're looking for one qualified counsellor/psychotherapist or someone with over 100 supervised clinical hours.

Ideally, we would like someone with some experience of working with women from ethnically minoritised backgrounds

Making a difference

Your Impact?

You will join Hopscotch Women’s Centre during a critical and growth period and your expert knowledge and experience will be invaluable to the happiness of our team. You will have a key role in supporting front line staff who may be in need. With your help we hope to expand our voluntary therapy services to ensure the team receive high quality psychological support that they may not have been offered before in any workplace

What you will gain? 

You will be a part of our small, friendly, forward-thinking charity team, focused on reaching service users who are vulnerable. This is a fantastic opportunity for you to make a real difference in our team members’ lives through caring psychological support

Job Description

As a Volunteer Counsellor/Therapist you will provide:

· Online/telephone counselling/therapy support services to individual staff members in Hopscotch, who may be in need. The team have access to reflective supervision and external clinical supervision but sometimes need personal support for issues they are facing

· One-to-one counselling sessions online or by phone. With your recognised counselling qualifications, accreditation, insurance and experience you will be an asset to our small charity team

In this role you’ll be able to develop your counselling and therapy skills within an organisation which is person-centred and fiercely trauma-informed

What the role involves

This role may vary depending on needs, but is likely to include:

• Working with individual team members, as needs arise, over and above their clinical supervision. The team member may be experts in health and social care, domestic violence, mental health issues, or any of our other services
• Undertake an assessment session, followed by time-limited counselling with an integrative approach based on humanistic values (via Zoom or phone) to our staff, offering each up to 6 sessions
• Maintain succinct, relevant session notes and store these securely
• Maintaining client confidentiality, upholding data protection and equal opportunities principle
• Attend your own monthly supervision in line with your professional body’s code of ethics, to ensure safe working practices
• Completing paperwork for a DBS check with Hopscotch

What you need for this role

Essential

• Be a member - including student membership - of one of the recognised organisations (see below)
• Level 4 Diploma qualification as a minimum (or be studying towards one)
• Certificate in online counselling such as How to Do Counselling Online by Open University & BACP
• Minimum of 100 hours of supervised counselling hours
• Evidence of professional indemnity insurance and clinical supervision
• Able to keep people’s personal data safe
• Willing and able to provide counselling via Zoom from a private location with a stable WiFi connection
• Able to support a minimum of one team member a week and we request a minimum commitment of one year

Desirable

• Degree or Masters in Counselling, Counselling/Clinical Psychology, Psychotherapy
• Knowledge of the issues facing ethnically minoritised women and high pressured work environments
• Committed to our values
• Approachable, presentable and compassionate

The Process

Please do share your CV and a cover letter with us. We will interview as applications come in.

If successful, we will arrange for receive your documentation including qualifications, references, insurance and supervision, before arranging an enhanced Disclosure and Barring Service DBS

Recognised Organisations You Must Be A Member of:

• British Association for Counsellors and Psychotherapists (BACP)
• United Kingdom Council for Psychotherapy (UKCP)
• National Counselling Society (NCS)
• British Psychoanalytical Council (BPC)

Please contact us if you have any questions

Looking forward to hearing from you!

Edinburgh South East Foodbank are looking for someone with financial experience to join the Board as a Trustee to advise on financial matters, ensure we meet our financial obligations, and help us build a sound financial strategy.

What will you be doing?

This role involves leading on the financial affairs of the Foodbank and ensuring that they are conducted within the required legal, accounting, and good practice frameworks.

Key tasks:

• ensure the Board of Trustees fulfils its financial responsibilities
• ensure that the Foodbank has proper systems for budgeting, financial control, insurance and reporting
• inform the trustee board members of the finances of the Foodbank by written report, at least on a quarterly basis ensuring that the board have a clear picture of the financial health of the Foodbank
• ensure that financial reports:

1. are comprehensible and properly discussed at trustee board meetings
2. are provided in the proper format and at the proper time, as required by the relevant charity regulator body (Office of the Scottish Charity Regulator)
3. have properly appointed auditors or independent examiners (on income over £25k)
4. are reported on an annual basis at annual general meetings (AGMs)

Other responsibilities, along with the board of trustees, include:

• to approve, support and guide the charity’s purpose, vision, strategy, goals and objectives
• to manage the charity’s resources responsibly, ensuring the charity’s assets are used only to carry out its purpose, ensure the charity does not become over-committed, and ensure that key risks are identified, monitored and controlled appropriately
• to ensure the effective and efficient administration of the charity, responding to changes in the local community as appropriate
• to ensure appropriate financial plans are in place, budgets are monitored, financial statements are reviewed, and progress is evaluated
• to help promote the organisation to key stakeholders and beneficiaries
• to ensure the charity has appropriate procedures to comply with current legislation and good practice, including employment, health and safety, equity, diversity and inclusion, safeguarding, and GDPR compliance/data protection
• to prepare for and regularly attend and participate in board and subcommittee meetings and any trustee away days.

What are we looking for?

We are looking for people who want to help their local community and work towards the eradication of food poverty. Our ideal candidates would demonstrate:

• a knowledge of and commitment to the work of the South East Edinburgh Foodbank
• previous experience or an ability in:

1. financial accounting and reporting procedures
2. communicating financial information to those who may have little or no financial background
3. keeping all financial records up to date

• a sympathy towards the faith position of the South East Edinburgh Foodbank as a Christian charity

What difference will you make?

By leading on the financial matters of the Foodbank operation, you are part of providing a vital holistic support function in your local community, ensuring a dignified experience to anyone visiting, or anyone who comes into contact with, the South East Edinburgh Foodbank.

About the Cycle Responder role

St John Ambulance has operated Cycle Response Units for more than 15 years having invested significantly in state of the art equipment and helping to establish public safety cycling across the UK emergency services. CRU has become a key response asset for St John Ambulance at major events (e.g. marathons, parades and significant national occasions) as well as smaller community based events, often being the first resource on scene. Being part of a CRU is an exciting way to give back, and suited to someone who has the time, energy and passion to learn new skills whilst on ‘the job’.

You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation. 

Getting started

We are advertising for cycle responders across different locations in the North East. Interviewing and recruitment will take place across the region, as required by applications/demand. Course will be run during the spring of 2025 across our pre-identified locations.

As a specialist function, volunteers are asked to consider that beyond any local events which will be advertised to them, a number of larger deployments and out-of-area events are included as part of the role. We also ask candidates to consider that this role does expect them to already be comfortable in their cycling skills and preferably regularly cycling in their day-to-day life across different road conditions/surfaces. Training for role will revolve around aspects of group riding and SJA-specific ways of working.

There will be an interview, in person, comprising of a discussion around candidate's motivations and cycling skills. Successful candidates will be shortlisted and offered a place on the next available course.

Closing date for these opportunities is: 31/12/2025

To apply for this opportunity please follow the link below:

We have 250 local groups which play a vital part in supporting people affected by MS across the UK. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Group Coordinator for our Haringey group. As our local Group Coordinator you’ll take the lead in making sure your local group works as effectively as possible. You’ll recruit, induct and support other group volunteers to make sure your group’s activities meet the needs of your local MS community. You can see a video about one of our Group Coordinators here.

In this role you’ll be able to develop your leadership, management, communication, organisation and motivation skills. 

Time Commitment

We estimate this role will need around 5 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the Haringey area to carry out this role.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Are you skilled in financial management and passionate about supporting access to equine-facilitated therapy for disabled adults and children in Midlothian? Join our board of trustees as a Treasurer to help shape the future of our charity.

Responsibilities:
· Financial Oversight: Maintain accurate and up-to-date financial records for the charity, ensuring timely invoicing and payment issuance.
· Budget and Cash Flow Management: Maintain the annual budget and monitor cash flow to ensure sufficient funds for operations, advising on necessary adjustments.
· Annual Accounts: Prepare the annual statement of accounts and coordinate the independent review of these accounts, in preparation for their presentation at the Annual General Meeting (AGM).
· Trustee Meetings: Attendance at in-person or online committee meetings held every 6-8 weeks.
· Annual General Meeting (AGM): In-person attendance at the Annual General Meeting (AGM) in Rosewell.
· Compliance and Reporting: Ensure compliance with financial regulations, the Charity Commission’s requirements, and any other relevant laws or guidelines, including the timely submission of financial returns and reports.

Why us?

• Support Midlothian’s only Riding for the Disabled Charity to provide equine-facilitated therapy to disabled adults and children in our community
• This is a fantastic opportunity to make a real difference, using your financial expertise to help a charity thrive, whilst engaging with and making a difference to the community
• Flexible hours, minimum time commitment and pre-organised meetings

Experience required

· Financial Experience: Strong financial background, such as a treasurer, part-qualified accountant, or equivalent.
· Community Interest: Willingness to learn about the function and role of the charity in our community
· Policy Adherence: Committed to adhering to financial guidelines, organisational policies, and requirements set by the national office and the charity commission.
· Time Commitment: Commit 2-3 hours per week.
· Session Attendance: Attend at least two RDA sessions annually.
· References and Check: Provide two references and undergo a PVG check.

Travel details

The Thornton Rose RDA is based in Rosewell Midlothian, however the work can be done remotely. Access to Rosewell is via the 49 bus route or by car.

BRANCH TRUSTEE – TREASURER

RSPCA Lincs Mid, NE and Lincoln

Are you passionate about animal welfare? We are looking for an enthusiastic person who understands charity finance to support us in our mission to prevent cruelty, promote kindness and alleviate the suffering of animals.

We are looking for someone to volunteer as a Branch Treasurer for our **Lincoln Mid, NE and Lincoln Branch.** This role would play a vital role in supporting the Branches affairs so that it is governed and managed effectively, whilst continually having animal welfare at the forefront of their mind.

As a minimum, trustees would normally be expected to attend a monthly committee meeting lasting some 2 to 3 hours. However, the commitment may vary depending on whether or not the trustee takes on additional duties.

Primary responsibilities of the Branch Treasurer

•  Implement and maintain sound financial systems.
• Take a lead role in ensuring the committee set annual financial budgets and plan the branch income and expenditure.
• Provide a written financial report for every branch meeting.
• Liaise with auditors/independent examiners regarding the production of the annual branch accounts and the treasurer’s report.
• Maintain control of all bank accounts as authorised by the committee.
• Execute and operate branch committee financial decisions and act as branch co-signatory. Maintain control over all branch paying-in books and receipt books and to ensure their correct use.
• In the absence of a branch box secretary, to assume responsibility for the branch network of collection boxes.
•  Arrange payment of the annual branch contribution to the appropriate RSPCA fund.
• Coordinate financial control of all branch fundraising activities.
• Make quarterly VAT returns to headquarters promptly.
•  Ensure the production, monitoring and annual review of the branch’s financial risk management strategy in accordance with the charity commission’s requirements.
•  Liaise with branch officers, branch support specialist and Branch finance co-ordinator on Financial affairs as necessary and alert them immediately to any possible difficulties or irregularities.
•   Ensure the retention and safekeeping of all branch financial documentation for the appropriate time as set by the charity commission.

What we are looking for in a volunteer:

• Time Commitment: You will be able to commit to attending monthly committee meetings, each lasting approximately three hours.
• Financial Oversight: Between meetings, you will carry out key financial responsibilities including preparing financial reports for the committee, monitoring the annual budget set by the trustees, and ensuring financial activities align with agreed targets.
•  Professional Qualifications: You will hold, or be actively working towards, a recognised professional finance qualification such as CIMA or ACCA.
•  Charity Finance Knowledge: Ideally, you will have experience within the charity sector, with a strong understanding of areas such as Gift Aid, Charity Commission reporting requirements, and the management of restricted funds.
•  Financial Systems Experience: Proficiency in using financial software is essential, with experience in Xero being highly desirable as it is the platform currently in use.
• ·Regulatory Compliance: You should have a sound working knowledge of HMRC regulations, including PAYE, Employer’s National Insurance contributions, and VAT rules applicable to charities.

What we can offer you as a volunteer Branch Treasurer

• We will provide you with a comprehensive trustee training course which will provide you will everything you need to carry out the role.
•  Ongoing support is also provided by local and national RSPCA staff in addition to any additional training provided by the relevant branch.
• The platform to utilise your skills and experience to oversee the charity and make decisions that have a direct impact on local animal welfare.
• The opportunity to gain new skills and develop existing ones, whilst making a real difference to the lives of animals.
•   A way to expand your professional and personal network through working with like-minded people.

If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you!

Join us in making a real difference to the lives of animals in need.

Our trustee roles are subject to an informal interview and opportunity to meet the board, which comprises of 12 members. We will ask you to provide contact details for two referees. Trustees are required to be, or be willing to become, members of the RSPCA, supporting the values and mission of this respected charity.

Location: Remote with occasional in-person meetings 

Commitment: Approximately 8-10 hours/month

About Children With Voices (CWV):

Children With Voices is a community-driven charity committed to supporting young people, families, and communities through initiatives focused on mental health, well-being, food sustainability, and youth empowerment. We aim to create safe, inclusive spaces that promote resilience, opportunity, and growth.

Role Overview:

The Board Secretary plays a crucial role in ensuring strong governance, effective communication, and operational efficiency across CWV’s board activities. This volunteer position supports compliance, board administration, stakeholder engagement, and strategic planning—contributing directly to CWV’s mission and long-term impact.

Key Responsibilities:

1. Board Governance & Compliance

•Maintain accurate and confidential records of board meetings, decisions, and policies.

•Ensure compliance with charity governance frameworks and legal regulations.

•Support the board in implementing best practices in governance and administration.

2. Meeting Coordination & Strategic Support

•Organise and facilitate board meetings: prepare agendas, document minutes, and track action points.

•Maintain up-to-date records of board members, policies, and governance materials.

•Assist in aligning board discussions with CWV’s strategic objectives.

3. Communication & Stakeholder Engagement

•Act as a liaison between board members, stakeholders, and external partners.

•Represent CWV at public engagements, networking events, and charity forums.

•Maintain a professional tone in all correspondence and ensure timely communication.

4. Mental Health & Well-Being Advocacy

•Support the integration of mental health awareness into board planning and discussions.

5. Financial Administration & Fundraising Support

•Assist in tracking financial documentation, grant applications, and reporting requirements.

•Support funding strategies by ensuring appropriate record-keeping and compliance.

•Work closely with fundraising leads to maintain transparency and donor trust.

Key Skills & Experience:

•Experience in board administration, governance, or executive-level support.

•Strong knowledge of UK charity regulations and non-profit governance best practices.

•Excellent written and verbal communication skills; experience in minute-taking and report writing.

•Proficiency in Microsoft Office (Word, Excel, Teams, PowerPoint).

•Experience in stakeholder engagement, public speaking, or advocacy work.

•Understanding or experience in mental health, psychotherapy, or community wellness is highly desirable.

•Familiarity with financial processes in a non-profit or charitable context is a plus.

What You’ll Gain:

•Opportunity to play a key role in shaping a growing community organisation.

•Experience in charity governance and strategic planning.

•A chance to contribute to mental health and youth development initiatives.

•Connections with a passionate, diverse, and purpose-driven board team.

Next Steps:

Interested candidates should submit a CV and a short expression of interest outlining relevant experience and motivation for the role.