Charity volunteer volunteer roles in bristol

ABOUT SPRINGBOARD

Springboard Youth Academy supports refugee and asylum-seeking young people who have recently arrived in the UK to help them succeed in the classroom and beyond. By combining participatory learning, life skills and holistic support into action-packed weekend, half-term and summer programming, we work to bridge the gap in support for young people left behind by the mainstream school system.

As educators and youth workers with years of experience working to offset the challenges these young people face, we launched a programme that helps young people develop their English language and self-advocacy skills whilst addressing their social and wellbeing needs, preparing them for mainstream education and helping them rebuild their lives in the UK.

We do this by providing interactive and engaging programming that combines English learning, life skills and practical and emotional strategies for young people on their journey to independence and adulthood. 

ABOUT THE OPPORTUNITY

We are seeking a Chair to work with the Board of Trustees and Director to oversee Springboard's operations and strategic direction. We're looking for someone who thinks strategically and creatively, enjoys working collaboratively and wants to make a significant contribution to Springboard Youth Academy’s future, as well as the wider education and migration landscape.

We’re looking for people who share our love of high quality and participatory education, as well as our commitment to supporting and platforming displaced young people. We're keen to meet people who can bring skills, knowledge and both professional and lived experience that will help us continue to refine our delivery and grow. 

We are committed to nurturing a board that is representative, inclusive, anti-racist and commited to actively challenging the hostile environment and violent border regimes across all its work. We are interested in hearing from individuals with experience in governance, as well as those new to Trustee positions. We particularly encourage applications from those with personal experience of forced migration and leaving care. 

Responsibilities of the Chair include:

• Providing leadership for the Board of Trustees in their role of setting the strategy and policies for the organisation
• Planning the annual cycle of board meetings and setting the agendas
• Chairing and facilitating board meetings 
• Monitoring that decisions taken at board meetings are implemented
• Representing the organisation at appropriate events, meetings or functions  
• Liaising with the Director on organisational activity and providing support as appropriate 

Qualities:

• Strategic thinking
• Excellent communication skills
• Confidence and a willingness to speak their mind and ask challenging questions
• Teamwork and collaboration skills
• Understanding of safeguarding and confidentiality
• Understanding of the wider political landcape, abolitionist perspectives and commitment to challenging the hostile environment
• Independent judgment
• Commitment to making meetings inclusive and welcoming to Trustees with all levels of experience
• Advocacy and networking skills to help us build new relationships
• Willingness to offer expertise, skills and personal insight to support us
• Passion for championing work that centres newly arrived young people

TIME COMMITMENT

In line with all charities, Trustees are unpaid volunteers. Trustees must be able to commit to attending quarterly Board meetings and making time to read paperwork in advance of Board meetings. As a small charity, our resources are limited and Trustees are also asked to actively contribute their skills in relevant areas. As a guideline, Trustees must be prepared to offer a minimum of two hours per month to the charity. 

As Chair, you will be required to support with annual reporting to the charity commission, plan the agenda for board meetings and provide intermittent support to the Director. We also require new Trustees to spend one day on site during one of our programmes to get a feel for the work, as well as undertake Trustee and Safeguarding training, within the first three months of starting the role. Board meetings are currently held virtually, and, where possible, are arranged at least two months ahead. On occasion, Trustees will be required to respond by email or phone in relation to issues that arise outside of Board meetings. Travel costs will be covered if they are a barrier. 

Fundraisers wanted to support East London Waterworks Park in developing and implementing our fundraising strategy.

East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces. 

We are looking for fundraisers to contribute to our community-led fundraising strategy, to develop relationships with funders and to write funding applications. 

You would join our fundraising circle, which coordinates our fundraising efforts. It is currently exploring grant opportunities and developing relationships with businesses and other funders. We meet online on Google Meet and volunteers complete agreed tasks remotely. 

If you have experience in writing grants and funding applications, corporate fundraising, philanthropy, or any other aspect of fundraising, it would be great to hear from you. 

We are keen fundraisers but we are lacking professional expertise and experience and we would love your help and input. We would welcome one-off advice on the phone or in person, as well as longer term volunteers. 

We would also love to hear from potential volunteers without experience but with transferable skills.

East London Waterworks Park is an exciting and ambitious project. Without funding we won’t be able to make it happen, so you will be directly contributing to the creation of a new biodiverse community-owned park with free access natural swimming ponds.

The Together Project

Established in 2018, the Together Project is a community outreach project delivered by a team of volunteer vets and non-clinical volunteers to provide non-judgmental veterinary advice, treatment and care to the pets of vulnerably housed and homeless people in Bath. Working in partnership with local homeless charities Julian House and Genesis Trust, the team understands the strong bond between an owner and a pet, and that for many, a pet can be a lifeline, so they aim to do whatever they can to keep these beloved pets together with their owners.

We are seeking kind, empathetic and understanding volunteers to join our award-winning Together Project team and would love to hear from vets and vet nurses (RVN) interested in joining the project. 

About the Role

Currently the Together Project team run two clinics per month, one at Genesis on the Canal in Widcombe on a Friday morning, and the second on a Saturday afternoon, where they take to the streets to seek out service users who may not have made it to the Friday clinic, as well as raise awareness of the project. During a clinic, the volunteers will:

• Earn trust from people in marginalised communities by demonstrating true care for their pets
• Register new service users and encourage their attendance at monthly clinics, promoting responsible pet ownership regardless of living situation
• Catch up with service users and their pets, building relationships and ensuring consistency of treatment where possible
• Provide preventative treatment such as vaccinations and parasite treatment
• Provide treatment for illness and injury, as well as emergency intervention when necessary
• Act as ambassadors for the project and Bath Cats & Dogs Home

About You

We would love to hear from vets and vet nurses who can give 2 hours per month to support the Together Project. You will need to be outgoing, approachable and have an understanding nature as trust from Together Project service users is hard-won and not guaranteed.

This is an exciting opportunity for vets and vet nurses interested in applying their knowledge and experience to an outreach programme aiming to improve the lives of marginalised people and empowering them to best care for their beloved pets. Taking your clinical knowledge out of the practice and into the community, you will be reaching out to people who love their pets wholeheartedly but may not feel able to ask for help.

Join the EAUC board and make an impact on over 2 million people working in post-16 education, embedding sustainability in everything they do: equipping learners for their lives and shaping society for the better.

This is a unique opportunity for someone to bring a further education leadership perspective to our charity. We are looking for someone who is passionate about sustainability and education.

Position: Trustee and director
Location: Remote within UK and Ireland
Renumeration: Voluntary with reasonable expenses paid
Positions available: One
Closing date: 16th May 2025

The EAUC is the leading body for sustainability in the post-16 education sector in the UK and Republic of Ireland. We've been promoting sustainability in post-16 education for over 20 years. Primarily a membership body, we serve 300 organisations whilst also working to change systems that enable sustainability action. ​We’re both a charity and a company limited by guarantee and are always not-for-profit. ​You can find out more about our vision and values on our website.

Who we’re looking for
The EAUC board has twelve volunteer trustees. One vacancy will arise following the July 2025 AGM.

We seek someone who:

• Is passionate about sustainability and education
• Has insight into the further education or skills sectors
• Has senior leadership experience
• Is committed to our mission, values and social justice principles

We particularly encourage applications from people who are under-represented on our board with regards to age, ethnicity and disability.

We’ve developed a trustee information pack containing full details about the role, what it entails and how to apply as well as more about EAUC, our work and our EDI commitments. Please do consider joining us, or forward this to colleagues and contacts who are well suited to help us achieve our goals.

We are seeking a volunteer Trustee to join the Board of Trustees at WORTH to collectively oversee the administration and financial governance of the charity. The board is our governing body, providing strategy and direction and ensuring WORTH is run according to the rules.

We would particularly welcome applications from individuals with business, finance and fundraising experience in corporate or charity sectors to join us.

About WORTH

WORTH is a charity providing long term aftercare to women affected by Domestic Abuse. We offer clients 1-1 support and a range of wellbeing groups including art, writing, music and self-defence to help rebuild their confidence and self-esteem.

We provide a safe space for clients to share experiences, give and receive practical and emotional support, learn new skills, reduce isolation, build friendships, and give women their voice back. It is a space where women can focus on their future and we can support our clients in their healing, post abuse.

To be able to provide this support we rely on a great team of volunteers with a wide skill set and a whole lot of passion to enable our services to work effectively.

Our Board of Trustees play a vital role in making sure that WORTH achieves its core purpose. They oversee the overall management, administration and governance of the charity. They also ensure that WORTH has a clear strategy and that our work and goals are in line with our vision. Just as importantly, they support and challenge the CEO to enable WORTH to grow and thrive and support more women in need.

Trustee Duties:

• Support and provide advice on WORTH's purpose, vision, goals and activities.
• Approve operational strategies and policies, and monitor and evaluate their implementation.
• Oversee WORTH's financial plans and budgets and monitor and evaluate progress.
• Ensure the effective and efficient administration of the organisation.
• Ensure that key risks are being identified, monitored and controlled effectively.
• Review and approve WORTH's financial statements.
• Provide support and challenge to WORTH's CEO in the exercise of their delegated authority and affairs.
• Keep abreast of changes in WORTH's operating environment.
• Contribute to regular reviews of WORTH's own governance.
• Attend regular Trustee Board meetings and be adequately prepared to contribute to  discussions.
• Use independent judgment, acting legally and in good faith to promote and protect WORTH's interests, to the exclusion of their own personal and/or any third party interests.
• Contribute to the broader promotion of WORTH's objects, aims and reputation by applying your skills, expertise, knowledge and contacts.

As a small charity, there will be times when trustees will need to be actively involved beyond Trustee Board meetings. This may involve scrutinising meeting papers, leading discussions, focusing on key issues, providing advice and guidance on new initiatives, or other issues in which the trustee has special expertise.

What we are looking for

We are looking for people willing to bring energy, enthusiasm and commitment to the role, and who will broaden the diversity of thinking and skills on our Board of Trustees. We are particularly interested in candidates with business, finance and fundraising experience.

Previous governance experience is preferable but not essential. The role is open to remote and local applicants.

Applicant minimum age is 18.

Personal skills and qualities

• Willingness and ability to understand and accept their responsibilities and liabilities as a Board of Trustees and to act in the best interests of the organisation.
• Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member.
• Effective communication skills and willingness to participate actively in discussion.
• A strong personal commitment to equity, diversity and inclusion.
• Enthusiasm for our vision and mission.
• Willingness to lead according to the values of WORTH.
• Commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership.
• Knowledge and experience of business, finance and/or fundraising.
• An understanding of Domestic Abuse is an advantage but not essential as training will be provided.
• An understanding of client confidentiality, safeguarding, diversity and inclusivity in the services provided by WORTH.

Terms of office

• Trustees are appointed for a two year term of office, with eligibility to renew and serve for two further terms to a maximum of six years.
• This is a voluntary unpaid position.

Time commitment

• Attending a minimum of six trustee board meetings annually, meetings are held remotely via Zoom once every two to three months.
• Attendance at ad hoc trustee meetings in addition to the minimum six annual meetings.

Information reviewers

We’re the MS Society – a community of people living with MS, scientists, campaigners, listeners, organisers, ambassadors and fundraisers. Our volunteers are a key part of achieving our goals and their support is vital. Join us.

About this opportunity
If you or a family member has MS,  we need your help in reviewing our information. 

Your ideas, your experiences and your feedback help make sure our info is clear, useful and appropriate for everyone living with MS. 

You’ll have an impact on the info we can provide online and in print.  

This is a great opportunity to get involved with a national charity. We need you to get involved and help make positive changes to the lives of people with MS.

About you
You’ll have MS or personal experience of supporting someone who has MS. You’ll want to share your thoughts on making information work better for people with MS. 

Apply 
- Read through the role description carefully

Fill out the application form

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

We’ve been shaping social change since 1884.

In our 141st year, we are looking for new Trustees to us achieve our vision of a  fairer future for East London and beyond.

Vacancy: Finance Trustee x 2

About Toynbee Hall

Toynbee Hall works alongside people facing poverty and injustice to build a fairer future.

Based in the East End of London since 1884, we provide vital support to individuals through our advice and support services and work in partnership with local communities to tackle unfairness through research and advocacy. We are a place where people come together to work out solutions to the challenges facing us all and to shape systemic change.

As a charity we are governed by our Trustees - a group of volunteers who have responsibility for setting our strategy and ensuring we meet our charitable objectives.

However, with the pandemic's aftermath and the ongoing cost of living crisis, we face unprecedented challenges. The most vulnerable communities are hit hardest, and our role has never been more critical. We are constantly reviewing our own allocation of finite resources to ensure we are clearly and effectively focusing on where we can make the greatest impact. 

We are looking for Trustees with finance experience to join our Board; helping to shape our future plans and strategy.

Over the past five years, Toynbee Hall has undergone a significant renewal, revitalising our historical buildings, creating spaces that not only provide advice and community connections but also generate revenue to support the delivery of our services and research. Like many organisations we face challenges and some difficult decisions over this period but we are energised about the changes we want to see and how we can contribute. We are also keen to collaborate and grow our projects and thus have wider impact.

We have an engaged, diverse and skilled Trustee Board who are working alongside our senior team as we implement our new strategic plan and organisational priorities.

You can find out more about our existing Trustees on our website.

What we are looking for and what we can offer

It is important to us that we attract Trustees from a range of backgrounds. You don’t need to have previous experience of being a trustee, so please don’t let that put you off!

We will offer an induction program and support to take up the position.

We aim to have a trustee board that reflects the local community, so we especially encourage to apply if you live in Tower Hamlets or who have a personal connection with Toynbee Hall, Tower Hamlets or the East End. Our Board is currently diverse in age, gender and ethnicity and we are committed to maintaining that diversity. We particularly want to hear from potential Trustees who are Black or Asian.

The essential responsibilities of a Toynbee Hall Trustee is to ensure that the organisation pursues its charitable objectives and ensure we remain a going concern.

Trustees must be people with independent judgement, with an ability to think strategically and creatively about the challenges and opportunities ahead.

For this role you will have a financial qualification with at least 3 years’ experience in finance / accountancy. Ideally experience in financial decision making. An understanding of charity funding would be an advantage.

Above all you need to have real enthusiasm for our work and for supporting and guiding our Chief Executive and Toynbee Hall’s passionate and committed staff and volunteers so that they remain focused on tackling inequality and poverty in East London and beyond. And in return we are commitment to helping you gain experience in the non-profit sector strategy and decision making.

 The time commitment to be a Trustee

We ask our Board members to attend four evening Board meetings a year, an annual away-day and to be a member of one Committee. Our Committees meet up to three times a year. At the moment our committee meetings tend to be over video, where Board meetings aim to be in person. In person meetings take place at Toynbee Hall’s home in Commercial Street, E1. Board and Committee meetings are held in the evening.

Each Board member serves for a three-year term. This will then be reviewed by the Board with a maximum nine-year term.

Our Board members are also active ambassadors for Toynbee Hall. This means attending and supporting events and taking opportunities to promote and develop the work of Toynbee Hall through networks and contacts.

Next steps and what to expect

We will be accepting applications until midday on 9th June 2025. Interviews will be held with two of our trustees (online) and a second stage with the Chief Operating Officer (in person).

About Us

My Black Dog is a charity that offers anonymous, peer to peer mental health support through our web-chat service. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people face.

We were founded on the motto "talk to someone who gets it". We want to connect people who share lived experiences to provide an empathetic, non-judgmental space where everybody understands how it feels to experience mental health struggles.

Position Overview

Our web-chat service is run by our Volunteer Pack, each of whom have their own lived experience of mental health challenges. In addition, each shift has a 'Leader' and a 'Mentor'. These are Volunteers who carry out specific roles during the shift and, together, ensure its success:

• Leaders - Managers of the shift. There to ensure the shift runs as it should. They support and guide Volunteers through chats and follow safeguarding processes when an alert is raised. They are also the first point of contact for the shift’s Designated Safeguarding Lead.
• Mentors - There to support and guide Volunteers through chats. Will take over from the Leader if there are safeguarding issues that need the Leader's attention and/or if the Leader needs a break.

As My Black Dog looks to expand our opening hours, we are looking to recruit additional Leaders and Mentors who can run shifts and cover additional shifts as necessary.

Leaders and Mentors will be assigned a shift based on your availability and preference. The expectation is that Leaders and Mentors will form a ‘pair’ and, together, will do one shift at the same time each week. This is to provide stability, predictability and to encourage community-building between Volunteers. Shifts are usually 3 hours long. We may ask you to cover another shift when we are short, but you will never do more than 6 hours per week.

Training will be provided and you will be supported on shift by a Designated Safeguarding Lead, who will manage all safeguarding issues.

The work you will do as Leaders and Mentors will ensure we provide the best possible service to our Guests. You will also be helping our Volunteer Pack to do what we do best: helping those in need by speaking to someone who 'gets it'.

Who We Are Looking For

We are looking for people who have experienced their own journey with mental health and are in a strong position to support others. We ask that our Leaders and Mentors:

• Are strongly committed to helping others
• Have experienced mental health issues in order to relate to those seeking help
• Are collaborative and enjoy working with others
• Are encouraging and supportive
• Are organised and can monitor several things at once
• Can remain calm and focused during busy times and when safeguarding alerts are raised
• Are 18 years and over 
• Can commit the time to a regular weekly shift

We are particularly interested in hearing from people who are available during the following hours:

• Monday to Sunday, 5pm-7pm
• Friday and Saturday, 7pm-10pm

Role Responsibilities

1. Supervise and support Volunteers whilst on shift with general enquiries, positive feedback and signposting.
2. Assist with general volunteering enquiries whilst on shift. Provide time for guidance, instruction and de-briefing for Volunteers if required.
3. Follow Leaders & Mentors processes including unexpected absence reporting, Volunteer check-in and check-out, and completing Shift Handovers.
4. Monitor web-chat conversations and ensure all chats are tagged.
5. Maintain ability to listen, remain calm and provide intervention if necessary.
6. Be able to have difficult and often complex conversations about mental health, including Guests experiencing crisis and first-stage intervention support.
7. If a Leader, work alongside the Designated Safeguarding Lead (DSL) when safeguarding risks are identified and, if a Mentor, take over responsibility for shifts when Leader and DSL have to address a safeguarding crisis.
8. Exercise discretion in handling confidential situations and information, conveying sensitive information in a timely manner to necessary individuals.
9. Provide written follow up of shifts via handover, ensuring all necessary information is handed over at the end of the shift.
10. Adhere to all standards, policies and procedures of My Black Dog.

Please note: An Enhanced DBS Certificate is required for this role. If you do not have one, My Black Dog will arrange the DBS Check for you.

The Salusbury World advice team have been successfully helping clients to navigate welfare benefits, immigration problems, housing support and to find work for 20 years. 70% of our clients require an interpreter. 

We particularly need interpreters to support our Arabic-speaking clients.

Some appointments take place virtually and some are face-to-face appointments, usually in the London borough of Brent. 

Your main tasks will be to: 

*offer clear independent interpreting of the client’s issue and responses from the advice worker to the client. 

*support clients from a variety of Arabic-speaking countries, many with almost no English.

Experience of interpreting is desirable but not essential. You need a warm personality and an ability to build a rapport with people quickly, a high standard of English, and a non-judgemental and supportive approach.

Commitment: this is an irregular commitment, as and when needed. It is likely to be 2 or 3 hours per month but may be less.

We offer induction training, support and reimburse travel costs. 

We have 250 local groups which play a vital part in supporting people affected by MS across the UK. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Group Coordinator for our Mendip group. As our local Group Coordinator you’ll take the lead in making sure your local group works as effectively as possible. You’ll recruit, induct and support other group volunteers to make sure your group’s activities meet the needs of your local MS community. You can see a video about one of our Group Coordinators here.

Time Commitment

We estimate this role will need around 5 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the Mendip area to carry out this role.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

We have 250 local groups which play a vital part in supporting people affected by MS across the UK. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Co-Group Coordinator for our Bristol and South Gloucestershire Group. As our local Co-Group Coordinator you’ll take the lead in making sure your local group works as effectively as possible. You’ll recruit, induct and support other group volunteers to make sure your group’s activities meet the needs of your local MS community. You can see a video about one of our Group Coordinators here.

In this role you’ll be able to develop your leadership, management, communication, organisation and motivation skills. 

Time Commitment

We estimate this role will need around 5 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the XXX area to carry out this role.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Youth Action Alliance (YAA) is seeking a dynamic and well-connected individual to take on the role of a Philanthropic Development Lead from March 2025. This is an exciting opportunity for a passionate and influential leader to drive our fundraising efforts and expand our network of high-net-worth individuals, corporate partners, trusts, and foundations.

We are expanding our donation efforts and are seeking a dedicated volunteer to help us achieve our vision of becoming a trusted charitable organisation for philanthropists and corporate partners. This is the ideal fit for someone with deep connections in the local area wanting to help their less fortunate neighbours.

About the Role

As a Lead, you will play a pivotal role in strengthening YAA’s donor network, leveraging your expertise, connections, and influence to help us grow our income and increase our impact. Unlike Trustees, the Philanthropic Development Lead will not hold governance responsibilities; instead, they focus solely on supporting fundraising efforts.

Your skills and expertise are what we need to continue to grow. Our volunteers are essential in supporting the growth of our charity and bringing our mission to life.

Key Responsibilities:

● Lead and energise our ‘Friends of YAA’ initiative, engaging donors and stakeholders.

● Cultivate relationships with corporate sponsors, philanthropic foundations, and high-net-worth individuals to secure funding.

● Advocate for YAA’s mission, articulating our strong return on investment and impact to potential supporters.

● Attend networking events and donor engagement opportunities.

● Provide strategic guidance on fundraising approaches, identifying opportunities for sustainable financial growth.

Who We’re Looking For:

● A well-connected individual with deep knowledge of RBKC and its philanthropic landscape.

● A charismatic and strategic leader with experience in fundraising, corporate engagement, or development.

● Someone with a strong interest in youth and community development and a passion for social impact.

● A professional with a background in business, finance, philanthropy, or non-profit leadership.

Why Join Us?

This role offers an incredible opportunity to drive meaningful change, working alongside a dedicated team committed to empowering young people. YAA provides exceptional value for money and measurable impact, making this a unique chance to champion a cause that positively impacts young people's lives and truly delivers results.

To express your interest, Please click on the 'How to the Apply' Button

ABOUT SPRINGBOARD

Springboard Youth Academy supports refugee and asylum-seeking young people who have recently arrived in the UK to help them succeed in the classroom and beyond. By combining participatory learning, life skills and holistic support into action-packed weekend, half-term and summer programming, we work to bridge the gap in support for young people left behind by the mainstream school system.

As educators and youth workers with years of experience working to offset the challenges these young people face, we launched a programme that helps young people develop their English language and self-advocacy skills whilst addressing their social and wellbeing needs, preparing them for mainstream education and helping them rebuild their lives in the UK.

We do this by providing interactive and engaging programming that combines English learning, life skills and practical and emotional strategies for young people on their journey to independence and adulthood. 

ABOUT THE OPPORTUNITY

As Springboard’s Youth Academy’s activities and ambitions continue to grow, we are seeking new members to join our existing Board of Trustees. 

We’re looking for people who share our love of high quality and participatory education, as well as our commitment to supporting and platforming displaced young people. We're keen to meet people who can bring skills, knowledge and both professional and lived experience that will help us continue to refine our delivery and grow. 

We are committed to nurturing a board that is representative, diverse and inclusive. We are interested to hear from individuals with experience in governance, as well as those new to Trustee positions. We are particularly encouraging applications from those with personal experience of forced migration and Leaving Care. 

Responsibilities of Trustees include:

• Attending meetings and carrying out relevant actions
• Advising the delivery team on the aspects of their work that align with the Trustee's expertise
• Supporting the Board with ensuring the organisation is carrying out its mission
• Participating in the organisation's annual Away Day 

Qualities: 

• Strategic thinking
• Excellent communication skills
• Confidence and a willingness to speak their mind and ask challenging questions
• Teamwork and collaboration skills
• Understanding of safeguarding and confidentiality
• Understanding of the wider political landcape, abolitionist perspectives and commitment to challenging the hostile environment
• Independent judgment
• Advocacy and networking skills to help us build new relationships
• Willingness to offer expertise, skills and personal insight to support us
• Passion for championing work that centres newly arrived young people

TIME COMMITMENT

In line with all charities, Trustees are unpaid volunteers. Trustees must be able to commit to attending quarterly Board meetings and making time to read paperwork in advance of Board meetings. As a small charity, our resources are limited and Trustees are also asked to actively contribute their skills in relevant areas. As a guideline, Trustees must be prepared to offer a minimum of two hours per month to the charity. 

As a Trustee, you will be required to attend quarterly meetings. We also require new Trustees to spend one day on site during one of our programmes to get a feel for the work, as well as undertake Trustee and Safeguarding training, within the first three months of starting the role. Board meetings are currently held virtually, and, where possible, are arranged at least two months ahead. On occasion, Trustees will be required to respond by email or phone in relation to issues that arise outside of Board meetings. Travel costs will be covered if they are a barrier. 

The Community Support/Reach Out volunteer will be volunteering remotely, providing online support and guidance to visitors of The Forward Trust Website communicating in real time using web chat.

The Reach Out Service sits within our Recovery Support Department and is aimed at offering friendly and confidential listening support and assistance. The role involves utilising your communication skills to establish rapport with individuals seeking drug and alcohol help and or to talk about their mental health or other varied life challenges. You will be supporting people who are seeking help for drugs and alcohol help for themselves or from family members concerned for their loved one.
Training is provided to all volunteers to support them with their volunteering role and enable them to further their skills and experience with our client group.

ACCOUNTABILITIES

Time Commitment: We recommend that volunteers can commit to an average of 3 hours online per week for a minimum period of six months.

Service Delivery

- Be available for the duration of the shift to answer web-chat/calls as they happen.
- Engage with individuals in a friendly and empathetic manner.
- Gain an understanding of the individual needs and sign post to appropriate organisations for further support or explore specialist services as required.
- Link individuals into Forward Trusts community drug and alcohol services when required and link individuals into drug and alcohol help in other geographical areas where Forward Trust does not have a service.
- Report any Safeguarding concerns to shift supervisor and follow safeguarding procedures as appropriate.
- Respond to offline messages at the beginning of each shift.
- Debrief with and ask for support and guidance from Reach Out Coordinator regarding any concerns arising from web chat conversations.
- Provide handover to supervisor and/or next volunteers covering the shift prior to logging off
- To book shifts in a timely fashion and inform the Reach Out Coordinator of any need to cancel a shift at the earliest opportunity.
- Engage with support and supervision offered by placement supervisor.

CHECKS REQUIRED FOR THE ROLE

- 2 References (this may be from a keyworker, volunteer supervisor, tutor or sponsor if you are not able to provide a work reference)
- Enhanced DBS Check

 Perks and Benefits
TRAINING & INDUCTION

Induction training will be provided to the volunteer and will include the following E-Learning (Data Protection/GDPR/PECR, Safeguarding – Knowledge and Health & Safety – Knowledge).

A full induction to your team including placement specific policies and procedures. Additional volunteer training will be discussed and offered according to the need of the volunteer in placement.

 Skills You'll Need
Below is a list of the qualities that we are looking for from volunteers:

- If in recovery, to be 12 months abstinence from all mood altering substances.
- Must be over 18 years of age.
- Ability to use computers and IT equipment.
- To have good verbal and written communication skills.
- To have a clear understanding and maintain a high degree of confidentiality.
- To have a clear understanding of how to set and maintain boundaries.
- To have the ability to reflect and receive feedback.
- To be reliable, flexible and committed.
- To treat individuals with respect and dignity.
- To have the ability to follow instructions.
- To be committed to own learning and development.