Charity volunteers wanted volunteer roles in kensal green, greater london

If you want to make a difference to people living with a mental health condition then we’d love to hear from you!

About us

At The Mental Health Community we use our lived experience to build understanding and support for what it’s like to live and work alongside managing a mental health condition. 

We know that it can be difficult to get, or keep a job if your energy levels, how you’re feeling and your ability to go to a place of work every day are affected by a mental health condition like anxiety or depression. But we also know that having a sense of purpose and belonging can really help with the symptoms and impact that mental health conditions can have on you.

Our work is focused on helping people with a mental health condition who are in work or looking for work. We do this by supporting businesses to improve how they look after people, because we know that by creating inclusive and safe spaces at work we make it possible for people with mental ill health to stay in the workplace which helps keep them well and benefits the businesses too.

By joining our board you will be: 

• Making a lasting impact by helping us make more workplaces safe and inclusive for people with a mental health condition
• Shaping the future of our charity as we expand our services and reach more people who need our support
• Using your skills and experience for good by helping guide the strategic direction of our charity.

What we’re looking for

We are looking for at least 4 new trustees to join our team. Whatever your skillset, we’d love to hear from you and there are some areas where we need particular help:

· Treasurer: oversee our financial health, provide guidance on building long term financial plans to help us grow and ensure appropriate financial management.

· Marketing and Communications: strategic oversight of our marketing and communications, raising awareness of our work and reaching new audiences through digital strategies and media engagement.

· Fundraising: develop our fundraising strategy and income streams, including grant applications, corporate sponsorship and campaigns.

· Governance: guide us in operating transparently and effectively whilst maintaining high standards of governance in compliance with our governing document and charity law.

We particularly welcome applications from people with lived experience of mental ill health, young people aged 18-30, people of all socio-economic backgrounds, genders and people from Black, Asian and minority ethnic communities.

About the role

As a board of trustees we meet remotely every 6 weeks, there may be some activity in between meetings so the estimated total time commitment is 4 hours every 6 weeks.

In addition to using your specific skills to develop how we work, all trustees share responsibility for:

· Developing our activities to help us achieve our purpose and positive impact,

· Making sure we are compliant with our governing document and the requirements of the Charity Commission, and

· Being an active member of the board to help us make good decisions

What you can expect from us

We are committed to supporting our Trustees: you can expect an induction to the organisation and trustee role plus any additional conversations and support you need to help you feel confident in your role.

Our meetings are relaxed and informal; there are no expectations of ‘business clothes’, technical jargon or having all the answers.

We welcome and support your preferences for the way we work together, how you like to receive information and how we can make it easier for you to participate actively in our discussions.

One more thing

We know that great trustees come from many backgrounds and with a variety of experiences and that’s great - we really value people who bring different perspectives and add new voices to our team.

But you might not feel you ‘check all the boxes’ as you read this advert or the role description, especially if you’ve been marginalised or excluded. We get it, and we’ve felt like that too. But we hope you’ll apply anyway because we’d love to hear from you and will take care to help you feel welcome and included.

For more information on the role please see the role description.

Safeguarding Lead Trustee
Location: London (Hybrid)
Remuneration: This is an unremunerated role. However, expenses such as childcare, care for other dependants, and travel will be covered to support attendance at board meetings.

Our client is a registered Charity Incorporated Organisation that aims to support and invest in young people (predominantly 18-25 years old) through their adolescent years which can be difficult because of both personal circumstances and the injustices in society. They fund work nationally, as well as having a specific focus on several counties in the South East of England. The grants they make total c. £3 million per year.

The Trust has evolved a lot over the years and is very much values driven around their mission “to bring lasting change to the lives of young people; investing in them as powerful forces for change and acting upon their right to be heard in pursuit of a fair and just society.” They really want to be a foundation that listens well and gives young people power to change and improve society whilst staying responsible, trusting and progressive. They do this primarily by providing grants to organisations working with young people, influencing youth policy alongside them and investing directly in young changemakers.

The Trust is looking for a new Safeguarding Lead Trustee to join their inclusive, inspiring and professional Board. You will be the champion for safeguarding throughout the organisation and Board and will bring excellent experience around safeguarding young people, with support from the Safeguarding Committee. Our client encourages applications from younger candidates for those who feel they have similar and relevant experience even though this may be your first time board/trustee role.

Most importantly, this individual will be motivated to live the Trust’s values and share their vision of a world where all young people have hope, access to the support they need, a stake in society and influence over their futures. Our client are committed to centering the voices of those they seek to serve. Their board and staff team have relevant lived and learnt experiences to help us fulfil their mission. They listen to the communities they seek to serve both directly and broadly to have as accurate of an understanding as possible about the issues that those they’re here to serve are facing.

For further details about this exciting opportunity, please refer to the full appointment brief attached below. To apply, please click ‘Redirect to Recruiter’.

Deadline for applications: 18th May
Interviews with client: w/c 26th May or 2nd June

The Role

As a Flyer Distributor you will play a crucial role in helping to raise awareness about our services and events within the Enfield community. You will be responsible for disseminating promotional materials such as flyers, brochures, and event announcements to various locations within the Enfield area.

• Distribute promotional materials provided by Age UK Enfield to designated locations across the Enfield area. This may include community centers, libraries, local businesses, healthcare facilities, and other relevant locations.
• Engage with members of the public in a friendly and courteous manner while distributing flyers. Answer any questions they may have about Age UK Enfield's services and provide basic information about upcoming events or initiatives.
• Keep accurate records of the locations visited and the quantity of promotional materials distributed. Report back to the supervisor on to provide updates on distribution progress.
• Act as an ambassador for Age UK Enfield by promoting the organisation's mission, values, and services to the community. Help to increase brand recognition and visibility within the local area.

General Key Skills:

• Ability to work independently without constant supervision.
• Comfortable with walking and standing for long periods in various weather conditions.
• Maintaining professionalism and addressing public inquiries effectively.
• Reliable attendance and punctuality, with a strong sense of responsibility.

Time Commitment

2-4 hours Between 10 am - 2 pm (there are other volunteer opportunities available)

Requirements

A DBS Enhanced check will be required. Training to be provided around safeguarding.

Other Information

Please note: It is a unpaid position however travel costs and other volunteering expenses will be covered.

Applicants must live in Watford, Hertfordshire (UK) or surrounding area.

 Befriending Coordinator for Watford and Three Rivers Refugee Partnership (WTRRP)

Job Summary:  A befriending coordinator role is available WTRRP. Befriending is one of the longest running services at the charity and it has recently been reviewed so that volunteers and clients are receiving the best and most supportive experience possible. A coordinator is required to ensure the smooth running of the service and that the new Befriending vision and policy is carried out.

Principal Responsibilities:

● Be a point of contact to all Befrienders.

● Help with the organising and allocating of befrienders with befriendees, with the support of Casework Coordinator, in a timely manner.

● Encourage befrienders to empower clients and create a self-sufficient service.

● Communicate with befrienders and Casework Coordinators to determine whether the befriending relationship is suitable or needs to end.

● Raise any safeguarding issues immediately with the Safeguarding Lead and/or a member of the Committee.

● Develop a good, trusting and listening relationship with befrienders and remain in regular contact with them to ensure they feel supported in their time volunteering.

● Forward on any volunteers to the Emotional Support Counsellor, if needed.

● Liaise with others involved in the partnership such as Drop-In Volunteers, Casework Coordinator, Volunteer Coordinator and Committee members.

● Be fully aware of, comply with, and promote, safe systems of work to protect the health, wellbeing and safety of all volunteers and clients whilst befriending.

● Work constructively as a team member to make a positive contribution with all volunteers from the Partnership.

● Attend bimonthly volunteer, coordinator meetings and casework meetings if required. All based in Watford and/or via Zoom.

● Facilitate frequent befriender meetings to create a supportive culture.

Requirements of the Role:

● 7-10 hours a week with some attendance on Tuesdays 11.30-1.30pm at St Mary’s Church, Watford.

● Empathetic, patient and well organised.

● Act as an ambassador for WTRRP and uphold its vision.

Skills:

● An ability to communicate effectively in writing, over the telephone, face to face and in an appropriate manner with volunteers and clients.

● Ability to work respectfully and modify behaviour in relation to volunteer’s and client’s different needs.

Desirable experience: 

● Previous befriending experience.

● Previous volunteering experience.

● Experience of people management or of a people-facing role.

If you are interested in becoming a Befriending Coordinator and would like an application form please contact us.

If you want to have a chat about this role, please let us know and someone from the Partnership will contact you. 

Can you help give musical talent a chance?

Over the last 26 years our committed team of trustees, staff, volunteers and supporters have made Young Sounds UK one of the largest and most respected charities in music education. As we move into the next phase of our development, we’re looking for a committed chair with energy, passion and the time to continue to help drive us forward. The successful candidate will work closely with the CEO to ensure the charity continues to achieve its ambitions and will lead the board in delivering its responsibility for the overall governance and strategic direction of Young Sounds UK.

We want to hear from people who are passionate about and willing to advocate strongly for giving those young people facing the most barriers the support they need to fulfil their potential. We also expect candidates to demonstrate a commitment to equity, diversity and inclusion.

If you think this may be you, please see our recruitment pack for more information and to apply.

If you’d like an informal chat with one of our current trustees, please email Young Sounds’ CEO.

About Vibes in Care (ViC)

Vibes in Care CIC is a newly forming Charitable Incorporated Organisation (CIO) dedicated to amplifying the voices of children and young people who are care-experienced or at risk. By harnessing insights from lived experience, we develop training, workshops, and advocacy initiatives that reshape professional practices within the care sector.

• Founded on Lived Experience: We believe that those who have gone through the care system have the clearest insights into how to improve it.
• Innovative Training & Workshops: Our programmes empower professionals - such as social workers, educators, and youth workers - to bring about lasting change in how care is delivered.
• Collaborative Culture: Partnership is at the heart of ViC. We work closely with local authorities, youth organisations, and sector specialists to co-create solutions.

Why We Need You

We are seeking Trustees who share our passion for transforming the care experience. Whether you have direct care experience (e.g., have been in care yourself), professional experience in the sector, or simply a deep commitment to improving outcomes for care-experienced children and young people, your voice and leadership are invaluable at this pivotal stage of our growth.

The Role

• Steer Strategic Vision: Help shape and refine ViC’s long-term plans, ensuring that lived experience remains at the core of every decision.
• Champion Good Governance: Oversee compliance with charity regulations, manage financial health, and set policies that maintain transparency and integrity.
• Advocate for Care-Experienced Children and Young People: Act as an ambassador, raising awareness about ViC’s mission and the importance of centring care-experienced voices.
• Support Growth & Partnerships: Contribute insights on fundraising, partnership-building, and community engagement to help ViC expand its reach and impact.

What We’re Looking For

1. Care Experience (Highly Valued): We particularly encourage applications from individuals who have first-hand insights into the care system.
2. Dedication to Social Impact: A genuine desire to improve day-to-day experiences and long-term outcomes for care-experienced children and young people.
3. Collaborative Mindset: Ability to work well in a team, valuing diverse perspectives and open dialogue.
4. Integrity & Oversight: Commitment to upholding the highest ethical standards and acting in the best interests of ViC’s beneficiaries.
5. Strategic Thinking: Capable of understanding big-picture objectives, assessing organisational risks, and spotting growth opportunities.

Skills & Experience (Desirable)

• Professional or Personal Care Experience: Lived experience, in social care work, child protection, or related fields.
• Finance/Accounting: Competent in budget oversight, financial planning, or grant management.
• Legal & Compliance: Familiarity with UK charity regulations or basic legal frameworks.
• HR & Governance: Ability to guide policy setting, recruitment, and staff/volunteer support.
• Fundraising & Communications: Skill in securing resources and raising organisational visibility.

What’s In It For You?

• A Real Chance to Influence: Your perspective will be integral in shaping how ViC evolves.
• Professional Development: Gain governance experience, hone leadership skills, and build your professional network.
• Impact & Legacy: Contribute directly to improving practices that affect some of society’s most vulnerable young people.
• Flexible & Supportive Environment: We meet quarterly, with much of our collaboration happening remotely, so you can fit your responsibilities around other commitments.

Time Commitment

• Board Meetings: Held four times per year (virtually or in person).
• Preparation & Engagement: A few hours each quarter to review papers and stay updated on organisational developments.
• Additional Involvement: Optional sub-committees or working groups on areas like safeguarding, finance, and training delivery.

Application Process

• CV & Cover Letter: Apply via CharityJob outlining your relevant experience (especially care experience), why you’re passionate about our cause, and how you hope to contribute as a Trustee.
• Informal Interview: We’ll invite shortlisted candidates for a conversation with our Director (Founder) to explore mutual fit and answer any questions.
• Appointment: Successful applicants will be welcomed onto the board, pending usual referencing and compliance checks.

Join us in creating meaningful change for care-experienced children and young people. Your lived insight, passion, and dedication could transform how professionals approach care and, ultimately, transform futures. We look forward to hearing from you!

We are seeking to recruit an enthusiastic, fast learning Midlands & Wales intern to join our growing team at Human Appeal; helping us with admin tasks, recruitment of volunteers for events and online fundraising campaigns, research for various upcoming events and help with general tasks.

Main tasks include: 

• Administrative tasks such as collating data, contacting signups for various challenges, deployments and events. 

• Assist with administrational tasks relating to fundraising

• Research venues, catering and other fundraising related tasks for upcoming events 

• May be asked to go to occasional events dependent on location 

Knowledge/Experience/Skills required: 

• A good understanding of humanitarian relief

• Effective written and oral communication skills 

• Problem solving skills 

• Ability to prioritise your workload 

Benefits of volunteering with us: 

• Experience of operating within the Fundraising department of an international charity 

• Opportunity to develop knowledge and skills in Fundraising

• Excellent support as part of a friendly team 

• Excellent training opportunities 

• Offer to provide references after 3 months of volunteering 

• Support in developing your CV (should you want it) 

• Opportunities to take part in Human Appeal events 

Learning & Development: 

To enable you to take part in this opportunity Human Appeal will provide:

• A detailed induction to provide you with an overview of Human Appeal 

• Training and shadowing providing all the information and skills needed to fulfil the role

• A dedicated member of staff to provide ongoing support and supervision 

• Payment of “out of pocket” expenses in line with Human Appeal’s expenses policy 

• A volunteer handbook that outlines all of the policies and procedures you will need to be aware of whilst volunteering 

Bring National Identities to Life: Volunteer Graphic Designer for the Loneliness Project at SUNSHINE

Are you a creative visionary with a passion for social impact and identity design? At SUNSHINE—a dynamic start-up charity dedicated to combating loneliness—we’re launching an innovative Loneliness Project that empowers participants to create their very own country in groups. We’re looking for an inspired Volunteer Graphic Designer who can craft visual elements such as flags, coats of arms, and other national identity images to help these groups bring their new countries to life.

About the Loneliness Project

Our Loneliness Project is designed to spark confidence, creativity, and meaningful connections. By inviting participants to work together in creating a unique country—from designing a flag to developing a coat of arms—this project helps individuals build a strong sense of identity, purpose, and community. With your design expertise, you’ll play a crucial role in turning imaginative ideas into visual symbols that represent hope, collaboration, and unity.

Your Role as Volunteer Graphic Designer

As a key creative force in the Loneliness Project, you will:

• Design National Symbols: Create inspiring designs for flags, coats of arms, and other identity elements that will represent each group’s unique country. This will be based off the participants ideas.

• Develop Visual Identities: Collaborate with project facilitators and participants to translate their ideas into cohesive visual identities that reflect their aspirations and cultural narratives.

• Produce Promotional Materials: Help create engaging promotional content, including posters and social media posts, to showcase the project and attract further community support.

• Bring Concepts to Life: Use your technical expertise in graphic design software (like Adobe Creative Suite or equivalent) to produce high-quality visuals that spark dialogue and connection.

You can volunteer on a one-off basis or work with us more regularly, depending on your availability and interest.

What We’re Looking For

We need a design enthusiast who is passionate about art and social change. The ideal candidate will have:

• A Strong Portfolio: Demonstrated experience in graphic design with examples that highlight your creativity and versatility in visual storytelling.

• Technical Expertise: Proficiency in industry-standard design software and a flair for innovative visual expression.

• Empathy & Collaboration: A genuine passion for using design to empower individuals, with excellent communication skills to work closely with project facilitators and participants.

• Flexibility & Initiative: A proactive approach in a start-up environment where every design contributes to a movement toward connection and empowerment.

Why Join the Loneliness Project as Our Graphic Designer?

Taking on this role means more than volunteering your design skills—it’s about becoming a vital contributor to a groundbreaking social initiative. By joining our project, you will:

• Shape a Unique Vision: Bring to life the national identities of groups working to overcome loneliness, and help them build confidence and community.

• Expand Your Creative Horizons: Enhance your portfolio with innovative projects that merge creative design with social empowerment.

• Drive Social Change: See the immediate impact of your work as it fosters genuine connections and transforms lives.

• Be Part of a Movement: Collaborate with passionate individuals committed to creating a more connected and compassionate society at SUNSHINE.

Ready to Design a Nation of Connection?

If you’re excited to use your creative talents to help participants build a vibrant, symbolic identity—and in doing so, combat loneliness—then we want you on our team. Join the Loneliness Project as our Volunteer Graphic Designer and help us bring a world of connection, creativity, and hope to life.

Welcome to SUNSHINE—where every design lights the way to a more united future.

We are looking for a Director of Events & Operations to join YAF’s leadership team for the next two years starting in June 2025. We are looking for an enthusiastic and committed individual to manage our programme of events and oversee our operational management.

What you’ll gain:

• Valuable leadership experience in a respected arts organisation 

• Expanded professional network across the cultural sector

• Opportunity to design our strategy and shape YAF’s future

• Skills in events management, leadership, and strategy planning

• Chance to make a significant impact on the future of arts fundraising

• Experience working with a passionate team dedicated to improving acccessibility in arts fundraising

A strong interest in arts fundraising and the aspiration to develop your career within the cultural sector are essential. It is not essential that you currently work within the arts. 

Information reviewers

We’re the MS Society – a community of people living with MS, scientists, campaigners, listeners, organisers, ambassadors and fundraisers. Our volunteers are a key part of achieving our goals and their support is vital. Join us.

About this opportunity
If you or a family member has MS,  we need your help in reviewing our information. 

Your ideas, your experiences and your feedback help make sure our info is clear, useful and appropriate for everyone living with MS. 

You’ll have an impact on the info we can provide online and in print.  

This is a great opportunity to get involved with a national charity. We need you to get involved and help make positive changes to the lives of people with MS.

About you
You’ll have MS or personal experience of supporting someone who has MS. You’ll want to share your thoughts on making information work better for people with MS. 

Apply 
- Read through the role description carefully

Fill out the application form

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Role Overview

As the Volunteer Executive Assistant, you will play a crucial role in supporting the CEO by managing key administrative and strategic tasks that help drive the organisation’s success. This position offers a unique opportunity to work closely with senior leadership, gaining insight into high-level decision-making and organisational strategy.

You will act as a trusted partner to the CEO, assisting with scheduling, communication, and project coordination to ensure smooth day-to-day operations. 

This role is perfect for someone who:

Enjoys taking initiative and finding creative solutions to challenges.

Has a keen eye for detail and can anticipate the needs of leadership before they arise.

Is looking for a hands-on learning experience in executive leadership, nonprofit management, or organisational strategy.

Wants to make a meaningful impact by supporting a mission-driven organization.

Responsibilities:

Act as a key point of contact and liaison between the CEO and internal/external stakeholders.

Coordinate, prepare, and follow up on meetings, ensuring the CEO is always equipped with relevant information and materials

Draft and edit correspondence, reports, and presentations to maintain a professional and impactful standard.

Undertake research and data analysis to support decision-making and strategic initiatives.

Assist with project management tasks, ensuring deadlines and objectives are met.

Support the planning and coordination of events, campaigns, and advocacy initiatives.

Keep track of key actions, priorities, and goals, ensuring the CEO's time is optimised for maximum impact.

Adapt to the evolving needs of the CEO and the organization, stepping into new challenges with enthusiasm.

What We’re Looking For

Strong organizational and time-management skills

Excellent written and verbal communication

Proficiency in Microsoft Office / Google Suite

Ability to work independently and handle confidential information

Previous experience in executive support or administration (preferred but not required)

Passion for our mission and a commitment to supporting nonprofit work

What You’ll Gain

By joining us as a Volunteer Executive Assistant, you’ll gain more than just experience—you’ll become part of a meaningful mission while developing key professional skills. Here’s what you can expect:

- Valuable Executive-Level Experience – Gain first hand insight into the operations of a CEO and how strategic decisions are made within an organisation.

- Professional Development – Enhance your skills in executive administration, leadership, time management, and communication—great for career advancement.

- Mentorship & Networking – Work closely with an experienced CEO and connect with professionals across different sectors, expanding your career opportunities.

- Resume Booster – Having experience as an Executive Assistant to a CEO is a strong asset for future job opportunities, particularly in business, nonprofit leadership, and administration.

- Flexibility – Enjoy a volunteer role that fits around your schedule. We understand that life is busy, so we offer flexibility in working hours.

- Personal Fulfillment – Contribute to a cause you’re passionate about, knowing that your work is directly helping to drive real change.

This is an exciting opportunity to work closely with a CEO, gain invaluable executive experience, and contribute to a mission-driven organisation. If you’re highly organised, proactive, and eager to make a real impact, we’d love to hear from you!

Join us in driving positive change—apply today by sending your CV and a brief cover letter

We look forward to welcoming you to the team!

Seeking passionate leaders!

Commitment: 3-5 hours a week at the beginning stages, and then 5 hours a month

Location: Remote (with potential in-person international retreats in the future)

Application Deadline: Rolling Basis

Start Date: ASAP

About the Role:

Bigger Than Us Residency seeks dedicated Board Members to provide strategic guidance, fundraising support, and leadership as we launch our pilot program. As a board member, you will help shape the direction of the residency, oversee governance, and support fundraising efforts.

This is your opportunity to be apart of a brand new charity! With big goals and enthusiasm, we are looking for leaders who want to be a part of something grand, leaders who are looking for their next big volunteer opportunity with potential for paid work in the future!

Responsibilities:

• Attend quarterly board meetings and provide strategic input.
• Support fundraising efforts through networking and outreach.
• Offer mentorship and guidance to the residency team.
• Help develop partnerships and funding opportunities.
• Provide oversight on program development and impact evaluation.

Ideal Candidate:

• Experience in nonprofit leadership, fundraising, or program development.
• Strong network within the nonprofit, philanthropic, or corporate sector.
• Passionate about supporting Black and Brown-led nonprofits.
• Willing to contribute expertise and connections to help the residency thrive.

Special Skills (We do not expect one person to specialise in all skills; please let us know your niche) :

• Report Writing
• Finance and budgeting 
• Website Management 
• Social Media Management
• Extensive Decision Making 

About Us

My Black Dog is a charity that offers anonymous, peer to peer mental health support through our web-chat service. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people face.

We were founded on the motto "talk to someone who gets it". We want to connect people who share lived experiences to provide an empathetic, non-judgmental space where everybody understands how it feels to experience mental health struggles.

Position Overview

Our web-chat service is run by our Volunteer Pack, each of whom have their own lived experience of mental health challenges. In addition, each shift has a 'Leader' and a 'Mentor'. These are Volunteers who carry out specific roles during the shift and, together, ensure its success:

• Leaders - Managers of the shift. There to ensure the shift runs as it should. They support and guide Volunteers through chats and follow safeguarding processes when an alert is raised. They are also the first point of contact for the shift’s Designated Safeguarding Lead.
• Mentors - There to support and guide Volunteers through chats. Will take over from the Leader if there are safeguarding issues that need the Leader's attention and/or if the Leader needs a break.

As My Black Dog looks to expand our opening hours, we are looking to recruit additional Leaders and Mentors who can run shifts and cover additional shifts as necessary.

Leaders and Mentors will be assigned a shift based on your availability and preference. The expectation is that Leaders and Mentors will form a ‘pair’ and, together, will do one shift at the same time each week. This is to provide stability, predictability and to encourage community-building between Volunteers. Shifts are usually 3 hours long. We may ask you to cover another shift when we are short, but you will never do more than 6 hours per week.

Training will be provided and you will be supported on shift by a Designated Safeguarding Lead, who will manage all safeguarding issues.

The work you will do as Leaders and Mentors will ensure we provide the best possible service to our Guests. You will also be helping our Volunteer Pack to do what we do best: helping those in need by speaking to someone who 'gets it'.

Who We Are Looking For

We are looking for people who have experienced their own journey with mental health and are in a strong position to support others. We ask that our Leaders and Mentors:

• Are strongly committed to helping others
• Have experienced mental health issues in order to relate to those seeking help
• Are collaborative and enjoy working with others
• Are encouraging and supportive
• Are organised and can monitor several things at once
• Can remain calm and focused during busy times and when safeguarding alerts are raised
• Are 18 years and over 
• Can commit the time to a regular weekly shift

We are particularly interested in hearing from people who are available during the following hours:

• Monday to Sunday, 5pm-7pm
• Friday and Saturday, 7pm-10pm

Role Responsibilities

1. Supervise and support Volunteers whilst on shift with general enquiries, positive feedback and signposting.
2. Assist with general volunteering enquiries whilst on shift. Provide time for guidance, instruction and de-briefing for Volunteers if required.
3. Follow Leaders & Mentors processes including unexpected absence reporting, Volunteer check-in and check-out, and completing Shift Handovers.
4. Monitor web-chat conversations and ensure all chats are tagged.
5. Maintain ability to listen, remain calm and provide intervention if necessary.
6. Be able to have difficult and often complex conversations about mental health, including Guests experiencing crisis and first-stage intervention support.
7. If a Leader, work alongside the Designated Safeguarding Lead (DSL) when safeguarding risks are identified and, if a Mentor, take over responsibility for shifts when Leader and DSL have to address a safeguarding crisis.
8. Exercise discretion in handling confidential situations and information, conveying sensitive information in a timely manner to necessary individuals.
9. Provide written follow up of shifts via handover, ensuring all necessary information is handed over at the end of the shift.
10. Adhere to all standards, policies and procedures of My Black Dog.

Please note: An Enhanced DBS Certificate is required for this role. If you do not have one, My Black Dog will arrange the DBS Check for you.

Youth Action Alliance (YAA) is seeking a dynamic and well-connected individual to take on the role of a Philanthropic Development Lead from March 2025. This is an exciting opportunity for a passionate and influential leader to drive our fundraising efforts and expand our network of high-net-worth individuals, corporate partners, trusts, and foundations.

We are expanding our donation efforts and are seeking a dedicated volunteer to help us achieve our vision of becoming a trusted charitable organisation for philanthropists and corporate partners. This is the ideal fit for someone with deep connections in the local area wanting to help their less fortunate neighbours.

About the Role

As a Lead, you will play a pivotal role in strengthening YAA’s donor network, leveraging your expertise, connections, and influence to help us grow our income and increase our impact. Unlike Trustees, the Philanthropic Development Lead will not hold governance responsibilities; instead, they focus solely on supporting fundraising efforts.

Your skills and expertise are what we need to continue to grow. Our volunteers are essential in supporting the growth of our charity and bringing our mission to life.

Key Responsibilities:

● Lead and energise our ‘Friends of YAA’ initiative, engaging donors and stakeholders.

● Cultivate relationships with corporate sponsors, philanthropic foundations, and high-net-worth individuals to secure funding.

● Advocate for YAA’s mission, articulating our strong return on investment and impact to potential supporters.

● Attend networking events and donor engagement opportunities.

● Provide strategic guidance on fundraising approaches, identifying opportunities for sustainable financial growth.

Who We’re Looking For:

● A well-connected individual with deep knowledge of RBKC and its philanthropic landscape.

● A charismatic and strategic leader with experience in fundraising, corporate engagement, or development.

● Someone with a strong interest in youth and community development and a passion for social impact.

● A professional with a background in business, finance, philanthropy, or non-profit leadership.

Why Join Us?

This role offers an incredible opportunity to drive meaningful change, working alongside a dedicated team committed to empowering young people. YAA provides exceptional value for money and measurable impact, making this a unique chance to champion a cause that positively impacts young people's lives and truly delivers results.

To express your interest, Please click on the 'How to the Apply' Button