Children support volunteer roles

SAIL Derbyshire delivers a range of specialist support services for adult survivors of sexual abuse, incest, and sexual violence. Our trauma-informed approach is client-led, inclusive, and rooted in empathy.Our mission is to enable survivors of current and historical sexual abuse and incest to live safe lives in which they can recover and thrive. We believe in empowering individuals through empathetic, non-judgmental support tailored to their unique needs.

We are seeking a number of new Trustees to join our experienced governing body. Our Board of Trustees is central to the work of SAIL, taking responsibility for ensuring that the charity operates properly and effectively.

What will you be doing?

This is an exciting time to join the Trustee Board at SAIL. Our new Trustees will play a key role in enabling us to continue to innovate our work and support service improvement. The role will enable you to put your professional skills to great use as well as give you the opportunity to develop your insight and expertise in all that is involved in the governance of a growing charity.

The Board of Trustees is responsible for the overall governance and strategic direction of the charity, its financial health, the probity of its activities, and developing the organisation’s aims, objectives and goals in accordance with the governing document, legal and regulatory guidelines.

What are we looking for?

We are looking for individuals who have a strong empathy with our mission. We welcome applications from candidates with knowledge and background across the following areas: 

Fundraising, including events and bid writing 

Human Resources and Equality, Diversity and Inclusion. 

The Youth Services Sector. 

Marketing/PR 

Safeguarding 

Project Management 

Social Media Management 

Lived experience of the issues faced by individuals we support is also much welcomed.

Cats Protection is the UK’s leading feline welfare charity, and our vision is a world where every cat is treated with kindness and an understanding of its needs.

Cats are at the centre of everything we do, and our objectives are homing, neutering and educating people about cats and their care.

We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, employees and supporters.

A bit about this role...

Every penny counts when it comes to improving the lives of the thousands of cats and kittens across the UK that need our help each year. Our Collection Box Volunteers help us raise vital funds by collecting and distributing collection boxes in their local area. Making a difference can mean as little as raising 20p, which is enough to feed one cat in our care for a day, to £150 which is the average cost of a cat in our care.

What can I expect to be doing?

As a flexible role, you have the choice to be involved in the following:

• Researching local shops, pubs and businesses to place Collection Boxes
• Delivering Collection Boxes to locations
• Recording donations and thanking local businesses and supporters
• Collecting and replacing Collection boxes when they're full
• Sharing your passion for cat welfare and promoting the work of Cats Protection

What are the benefits to you and the cats?

You will have the opportunity to develop your knowledge though Cats Protection’s learn online system, providing you with the skills to thrive as a fundraiser. You’ll also have the chance to meet new people and be part of a dedicated team of Volunteers.
Money raised by our volunteers enables us to put cats first. Cats are at the centre of all we do. We care for them, ensure their welfare, and help others to understand and better support them.

We're looking for someone with:

• Sympathy to cats and our values
• Good communication skills
• Confidence in speaking to members of the public
• Confidence in handling money

How much time is expected of me?

Our Collection Tin Volunteer role is very flexible and can be completed at your own pace, independently with our dedicated support.

Support, guidance and keeping you safe

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we encounter as part of our activities.

Thank you for your support and sharing in this commitment and for everything you will do during your time with Cats Protection!

Join CARAS as Co-Chair of Trustees
Are you passionate about creating a welcoming, supportive environment for refugees and asylum seekers?
Community Action for Refugees and Asylum Seekers (CARAS) is seeking a Co-Chair to join our Board of Trustees, working alongside our current Co-Chair, who has been in the role for two years and has served on the Board for nine years. Our outgoing Co-Chair will remain as a trustee, ensuring strong continuity.

About CARAS
CARAS works with people from refugee backgrounds to provide practical, educational, and social support. We build relationships, networks, and spaces that enable individuals to access what they need to improve wellbeing and safety. Our dedicated staff and volunteers offer a wide range of activities and services, creating a place of welcome and helping people recognise their skills and develop their potential.

As one of the largest providers of refugee support in South London—particularly for unaccompanied and separated children—we are proud of our agility in responding to changing needs.

The Role of Co-Chair

• Provide strategic leadership to CARAS and the Board, ensuring our mission is achieved.

• Work in partnership with the CEO, staff, and volunteers.

• Lead the Board in fulfilling its governance responsibilities.

• Strengthen the relationship between the trustees and CARAS’s team.

• Plan and chair Board meetings and the AGM (with others as appropriate).

What We’re Looking For

• Experience as a trustee (chairing experience is not essential).

• A strong sense of strategic purpose.

• Inclusive leadership skills that inspire equal participation.

• Excellent listening and engagement skills, with the ability to encourage healthy debate in a collaborative environment.

• Advocacy skills and willingness to champion CARAS’s work through personal and professional networks.

• A firm commitment to equity, diversity, and inclusion.

• Flexibility and responsiveness to the needs of a growing charity.

We especially welcome applications from people with lived experience of the UK asylum or immigration system, people of colour, disabled people, and LGBTQI+ people.

Time Commitment

• Four evening Board meetings per year (alternating between online and at our Tooting office).

• One away day annually (usually on a weekend).

• Membership of working groups.

• Regular meetings with the Co-Chair, CEO, and other trustees.

• Occasional attendance at activities (daytime, evenings, or weekends).

How to Apply
You can also request a conversation with our current Co-Chairs, Helen Gribble and Keith McGuinness, for more information.

Closing Date 

Applications will be reviewed on a rolling basis; we encourage early submissions.

About It’s Time:

It’s Time is a charity created by and for young adults who have experienced the death of a parent. Founded by people who know this grief first-hand, the charity ensures no one aged 18–35 has to navigate such loss alone. Through peer-led support, events, free group therapy, and tailored resources, It’s Time offers connection and understanding during an often isolating time. The charity also partners with universities, workplaces, and families to promote better bereavement support - recognising that grief doesn’t follow a timeline, and the help offered to young adults shouldn’t either.

The charity was founded in 2021 and we now run local peer support groups throughout England, have a year long waiting list for our group therapy and supports around 500 people in the online community.  We recognise that as we grow our needs and those of our community are changing and are looking for someone skilled in charity growth to steer us into the next phase of our development.

About the Role
We are seeking a dedicated, strategic, and inspiring leader to join us as Chair of the Board of Trustees. This is a unique opportunity to help shape the future of a growing charity, providing governance, leadership, and support to a committed Board and passionate staff team.

As Chair, you will play a vital role in steering the organisation toward maximum impact for our beneficiaries, holding the Board and senior leadership to account while acting as an ambassador and public face of the charity.

Time Commitment:

• 4 board meetings annually (Tuesday evenings via Zoom)

• 1 annual in-person strategy day (usually a Saturday in London)

• Participation in any relevant sub-groups

• Ad hoc involvement in events, meetings, or training as needed

Remuneration:
This is a voluntary role. Reasonable travel expenses will be reimbursed.

Key Responsibilities

• Lead the Board in providing clear strategic direction and strong governance

• Ensure the charity meets its objectives, mission, and vision

• Support and hold the senior leadership team to account

• Represent the charity externally, acting as a spokesperson and ambassador

• Chair Board meetings, enabling effective and inclusive decision-making

• Build strong relationships with trustees, staff, and stakeholders

• Oversee financial health, governance standards, and risk management

What We're Looking For:

Personal Qualities

• A visible passion and commitment to the charity’s cause

• Excellent communication and interpersonal skills

• Gravitas to lead a growing organisation

• Diplomatic, collaborative, and team-oriented

Experience

• Senior strategic leadership experience

• Experience in growing a small charity

• Strong track record in your professional field

• Experience working with or on a Board of Trustees

• Skilled in stakeholder management and public speaking

• Confident chairing meetings and facilitating group discussions

Knowledge & Skills

• Understanding of the charity and civil society sectors

• Strong governance and financial oversight capabilities

• Proven ability to build and lead effective teams

Term:
The Chair will serve a three-year term, with eligibility for reappointment for one additional term.

Job Purpose

One Place London is a community interest company located in West London engaged in Acting for Film and Music Recording workshops for young people aged 14-25, unemployed or at risk of getting involved in crime. We are looking for an experienced HR Officer to join the team. The primary purpose of this role is to support the Managing Director facilitate the smooth running of our human resources function, including onboarding new employees, managing the HR systems and assisting with some aspects of payroll and employee benefits.

Whilst specific legal training is not required, solid HR legal knowledge will be advantageous.

This role would suit someone keen to develop their functional expertise in HR and gain exposure to the breadth of operational functions

Main Duties & Responsibilities

• recruiting new staff
• making sure that staff get paid correctly and on time
• managing pensions and benefits administration
• approving job descriptions and advertisements
• looking after the health, safety and welfare of all employees
• organising staff training 
• monitoring staff performance and attendance
• advising line managers and other employees on employment law and the employer's own employment policies and procedures
• ensuring candidates have the right to work at the organisation
• advising on disciplinary and employee performance problems
• negotiating salaries, contracts, working conditions and redundancy packages with staff and trade union representatives.

Person Specification & Key Competencies

Qualifications and Experience:

· Proven track record in a generalist HR role, no formal qualifications required

Essential Experience

• Experience working in the human resources function of a growing charitable

organisation necessary but not essential.

• Experience in building relationships internally and externally.

• Experience in coordinating targeted recruitment and selection campaigns aligned with

organisational objectives.

 Passion for life-long learning and dedication to employee health and wellbeing.

• Energy, enthusiasm and ability to manage a diverse workload.

• Supports and champions the vision, mission and values of One Place London CIC.

• Ability to work flexibly, according to role and service requirements.

• Sensitivity and discretion when dealing with sensitive and confidential data

• Be able to work accurately, with good attention to detail

Essential Skills & Knowledge

• Reliability and discretion: you will often learn of confidential matters

• Adaptability and pragmatism

• Excellent communication and relationship-building skills

• Organisational & problem-solving skills

• IT skills

• Initiative and attention to detail.

• Right to work in the UK

• Commitment to the organisation's principles and willingness to work within policies

and guidelines.

Desirable Skills & Knowledge

• Knowledge of employment law including charity-specific requirements.

• Payroll and benefits knowledge.

• Working towards a CIPD qualification but not essential.

Benefits

• Career progression opportunities

• Flexible/Agile Working, Hourly pay rate during the workshops on a Contract/ Self-Employed basis.

• Employee Assistance Programme to support employees.

Are you a finance whizz looking for a rewarding trustee role? We have an amazing opportunity to be a Treasurer for our board, where you’ll have oversight of all financial aspects of the charity and advise the board accordingly. You’ll also be a proactive board member who shares our vision and values, and works with us to shape the charity’s direction. We look forward to hearing from you!

This role can be undertaken remotely for the most part, with quarterly in-person board meetings in London. 

Please apply via the brief application form on our website.

The main tasks you'll be required to undertake:

• Oversight budgeting, forecasting and reporting both internally to the Board of Trustees as well as reporting of the annual accounts
   
• Ensuring that proper accounting records are kept, financial resources are properly invested and economically spent
   
• Review of internal financial control environment ensuring continuous improvement and timely follow up of any actions
   
• Contributing to the strategic plan and advising on financial implications, and monitoring and advising on the financial viability of the charity
   
• Being a dedicated and proactive trustee of the charity, making meaningful contributions to meetings and discussions, and leading ad hoc pieces of work as required

AHO Head of Fundraising (unpaid, Volunteer role)

Responsibilities and Duties

The Volunteer Head of Fundraising assists the Director of Fundraising in developing and implementing a comprehensive multi-year funding strategy that encompasses diverse income streams, working collaboratively with senior leadership to coordinate efforts and maintain an up-to-date funding pipeline. 

The Volunteer Grants Head assists the Director of Fundraising to:

• Develop and drive a multi-year fundraising strategy to support the organisation's growth ambitions.  To include a mix of both existing and new income streams and the resources needed to reach the goals.
• Work with the CEO, Director of Fundraising, and Grant Managers to implement the strategy in a coordinated and effective way.
• Create and maintain the fundraising pipeline, keeping it up to date in the CRM, in collaboration with other Volunteers and staff members.
• Lead on fortnightly Business Development meetings to keep everyone aligned and updated.
• Lead the development of new income streams, including government procurement opportunities and individual donations.
• Collaborate with senior leadership to ensure alignment between income generation and programme delivery.
• Work closely with the Board of Directors to establish and leverage networks and opportunities.

Essential Skills, knowledge, and behaviours:

• Proven track record of developing and delivering successful fundraising strategies at a senior level.
• Proven track record of meeting or exceeding income targets across multiple income streams.
• Experience managing multiple income streams, including statutory income, individual, corporate, and grant fundraising
• Strong leadership and people management skills with experience developing high-performing teams
• Excellent relationship-building skills with the ability to engage a wide range of stakeholders
• Financial acumen, including budgeting, reporting, and performance analysis
• Exceptional written and verbal communication skills, including bid writing and donor presentations
• Strategic thinker with a proactive, innovative, and resilient approach
• Knowledge of fundraising regulation, GDPR, and best practice in supporter stewardship

Please note that this is an unpaid role. Don't apply if you plan to negotiate a pay or deal.  Volunteering allows people to give their time for free to society while gaining the experience they need when applying for future paid jobs.

For the full role description and other volunteer opportunities, please visit our website.

How to apply

Please apply by submitting your CV and cover letter using the Charity Job system.  If you use any method other than the one specified, we will not review your application.

We are seeking enthusiastic and friendly volunteers to join our café team. As a Volunteer Café Assistant, you will play a vital role in creating a warm and inviting environment for our customers. Your efforts will help support the daily operations of the café and ensure that every visitor leaves with a smile.

Volunteer Impact and Support

As a Café Assistant, your contribution will directly impact the community by fostering a welcoming space where people can connect and unwind. Whether it’s brightening someone’s day with a smile or ensuring their favourite drink is served just right, your role supports the café’s mission of creating memorable experiences.

ROLE DESCRIPTION

The PR is responsible for the preparation of a press kit and outreach communications to send to journalist and media companies to publish our news on their blogs, sites, socials etc.

Reporting to the Managing Director, you will create a pool of contacts on excel spreadsheet to use for press releases and media outreach on behalf of the organisation

Creating stories for several projects that are of clear benefit to the organisation including our films, music productions, acting for film workshops, artist development workshops for young people from different boroughs in West London. This role will work closely with project stakeholders, including young people organisations, funders and partners, probation officers, as well as collaborate with our Research and Performance and Collective Action departments to learn from our work and embed best practice.

This role will work closely with the Managing Director and project manager colleagues to lead our delivery portfolio through your story creations.

You will also promote our projects, recruit volunteers to support our promos and promote our programmes through the online platform such as YouTube, Instagram, Twitter and Facebook.

The PRO  will be responsible for planning, delivering, and evaluating the success of online promotional programmes. They will work closely with a portfolio of partners to design meaningful online interventions for our beneficiaries, as well as leading on the recruitment of volunteers to promote programmes and the evaluation of programmes using the One Place vision of change.

KEY SKILLS

Understanding and experience of marketing and online promotion of projects such as films and music with experience of promoting effective projects on a regional scale preferred but not essential, engaging with a wide range of stakeholders and a passion for making a difference to the lives of young people and organisations purpose. We are looking for someone who is proactive, inclusive, inspiring, highly organised and uses their initiative to find creative solutions and manage multiple priorities.

Headline: TikTok - Community and Content Officer

Join us at Ickle Pickles, where a small but mighty team makes a significant impact through social media. We run organic campaigns across platforms like Facebook, Instagram, LinkedIn, and X, leveraging CanvaPro to maximise our reach with minimal resources. Now, we're expanding our efforts to TikTok (and possibly BlueSky) to raise awareness about prematurity and connect with new audiences. We need your expertise in resizing, adapting, and manually reposting or scheduling our content on these platforms. To enhance community engagement, your role will also involve monitoring and responding to comments and organising collaborations with our supporters on TikTok.

Explore our TikTok business account (/@icklepicklescharity) to see our initiatives and envision how you can enhance our presence and impact.

Our long-term goal is to become a verified charity on TikTok. Achieving this milestone requires reaching 1,000 followers, allowing us to set up fundraising initiatives on the platform.

Skills Required:

• Proficiency in Canva (training available if needed)

• Experience with TikTok Creative Centre and/or video editing tools like CapCut or Canva

• Strong skills in writing and editing social media captions

• Eagerness to learn and embrace new challenges

What Success Looks Like:

Our TikTok journey begins with just 27 followers. Success means reaching a three-digit follower count, posting scheduled content weekly, and boosting engagement.

What we can offer:

• Remote and flexible working on your terms with a regular catch-up to stay connected

• Opportunity to be part of a small but ambitious charity, where you can use your creative skills to innovate and bring your ideas to life

• Help launch and grow a new social media channel for our charity, making a significant impact with just 4-5 hours per week.

• Receive references, CV-ready experience, and the opportunity to add creative assets to your portfolio.

Why does it matter?

Each year, over 90,000 babies in the UK are born sick or prematurely. Ickle Pickles is the only charity dedicated to helping hospitals raise funds for lifesaving equipment. We work with neonatal units and families affected by neonatal care across the country. By increasing our reach on TikTok, we can support more families, spread awareness of prematurity and ultimately, increase donations to fund life-saving equipment for premature and sick babies. 

We’re looking for a volunteer from August 2025.

Who they are

Eastbourne Foodbank is a locally based charity dedicated to providing emergency food, toiletries, and baby equipment to individuals experiencing deep poverty and destitution. The organisation also operates an in-house Financial Inclusion team that offers specialist debt and money advice to its clients. This team recovers approximately £1 million annually for clients, effectively helping many to move beyond the need for foodbank support.

In 2024, Eastbourne Foodbank distributed more than 22,000 emergency food parcels, with over one-third of these allocated to children.

The role
Key tasks

• Provide strategic oversight of Eastbourne Foodbank’s finances.

• Chair the finance sub-committee, which meets approximately three times per year.

• Ensure the foodbank maintains robust systems for budgeting, financial control, insurance, and reporting.

• Keep the trustee board fully informed on the organisation’s financial position, overseeing all financial reports submitted to the board to ensure clarity and transparency.

• Guarantee that financial reports are comprehensible, properly discussed at trustee board meetings, submitted in the appropriate format and on time as required by the Charity Commission for England and Wales, and presented annually at the AGM.

• Ensure the appointment of auditors or independent examiners when income exceeds £25,000.

• Collaborate with the CEO and Chair of the People sub-committee to conduct an annual review of salaries.

• Regularly review nominated financial investments.

Objects of the foodbank

• Support the trustee board in developing a long-term strategy for the foodbank with clear, measurable objectives.

• Work alongside the trustee board to ensure that the organisation’s financial dealings are systematically recorded, independently examined (where income exceeds £25,000), and publicly disclosed as required.

• Ensure the foodbank complies with all relevant legislation and good practice, including employment law, health and safety, equal opportunities, safeguarding, and GDPR/data protection regulations.

• Maintain accountability and active compliance with statutory reporting and legal obligations.

• Oversee the development of financial plans for future budgets and manage contractual agreements with external funders supporting core costs and additional projects.

• Promote the organisation widely to potential funders, beneficiaries, and the broader community.

What difference will they make?

By leading the financial strategy of Eastbourne Foodbank, the individual will safeguard the organisation’s financial health, enabling it to continue providing critical support and positively transforming lives within the local community.

Community engagement charity Sobus is looking for talented, passionate individuals to join our Board of Trustees.  We are looking for a new Trustee Treasurer to help guide the charity through a time of exciting opportunity and development.

It's an exciting time for Sobus, as we look to refresh our service offer, and maximise the investment opportunity following the disposal of a property in 2024.

Our overarching aim is to “strengthen local communities”, through the provision of infrastructure support to the local voluntary sector in the borough of Hammersmith & Fulham and supporting business communities around our North Kensington hub. 

Our work is focussed on five main areas:

• Voice & Representation
• Information & Intelligence
• Brokerage & Partnerships
• Capacity Building & Business Support
• Affordable Premises (through the provision of our business hubs in Fulham and North Kensington)

Trustee Treasurer: We are seeking a committed individual with a proven, professional track record of financial management and leadership at the highest level, and a sound understanding and experience of the voluntary sector.  We need someone with significant experience of leading long-term strategic development and driving financial sustainability.

You will share our vision and want to take a leading role in our journey to be recognised as an outstanding organisation. It would be a significant advantage if you have an understanding or experience of working in the voluntary and community sector, and even more so if you are a current or former resident of Hammersmith & Fulham or have a tangible, established and current connection with the area.

Sobus was formed in 2014 following a merger between the Community & Voluntary Sector Association and Fulham Community Partnership Trust. However, we were first established as the local CVS in Hammersmith & Fulham in 1998. 

Sobus is fully committed to equality of opportunity and diversity to ensure that we reflect the full breadth of the people that we support. We therefore warmly welcome applications from all suitably qualified candidates.

Selection process:

Candidates are requested to complete an application and a equalities monitoring form., and if shortlisted, an interview with our outgoing Treasurer, Chair of the Board of Trustees and the CEO.  t

For an informal discussion about the position, of for the Job Description and application form, contact the Sobus CEO, Sue Spiller

Are you ready to make a meaningful impact in your community?

Lambourne End Centre for Outdoor Learning is seeking an exceptional individual to serve as the Chair of Trustees for our charitable organisation. This is a unique opportunity to guide our mission, shape our strategy, and inspire positive change. 

About us

Lambourne End Centre for Outdoor Learning invests in people and their potential. Established in 2004 and nicknamed the “54-acre classroom”, our work uses a unique combination of adventurous and environmental activities, a working farm and horticulture gardens to reconnect people of all ages, backgrounds and abilities with nature through outdoor learning.

Our mission is “to support people to overcome obstacles in life through nurturing them in nature, encouraging them in play and curiosity, challenging them in risk and adventure, and engaging them in outdoor learning.  Cultivating connections to the world around them, and inspiring positive lasting change.” 

The Centre is located in south west Essex and works with over 18,000 young people each year on a wide range of programmes that improve health and wellbeing and foster personal development, using our unique blend activities.  We do this by using the activities to generate a wide range of tailored programmes designed to encourage team building, problem solving and communication skills, as well as build confidence, enthuse and motivate, and raise aspirations.

Over the past ten years, the Centre has grown significantly its revenue, it’s profitability and its influence, such that it is now in a strong position and faces huge demand for its services.

The Role

As the Chair of Trustees, you will play a pivotal role in ensuring effective governance and strategic oversight. Working closely with the Board of Trustees and the Chief Executive, you will help steer the organisation toward its goals while upholding our values and ensuring accountability.  The role has become vacant due to the retirement of the current Chair.

Key Responsibilities

· Provide leadership to the Board of Trustees, fostering a culture of collaboration and inclusivity.

· Chair board meetings effectively, ensuring productive discussions and sound decision-making.

· Work with the Chief Executive Officer to set and review strategic priorities and objectives.

· Act as an ambassador for the organisation, representing its interests to stakeholders and communities.

· Support the recruitment and development of a diverse and skilled Board of Trustees.

· Oversee compliance with legal and regulatory obligations.

· Ensure the organisation remains financially sustainable and aligned with its mission.

What We Are Looking For

We are seeking a dedicated and inspiring leader who shares our passion for creating a better future. The ideal candidate will bring:

· Experience in governance or leadership roles, ideally within non-profit, public, or corporate sectors.

· Exceptional communication and interpersonal skills to build strong relationships with trustees, staff, and external stakeholders.

· Strategic thinking and the ability to navigate complex challenges.

· A good understanding of charity governance and relevant legislation (or a willingness to develop this knowledge).

· A commitment to diversity, equity, and inclusion in all aspects of leadership.

Time Commitment and Term

The Chair of Trustees role is voluntary, though reasonable expenses will be reimbursed. The time commitment is approximately 10 hours/month, including board meetings, sub-committee involvement, and occasional events.

How to Apply

If this opportunity resonates with you, we would love to hear from you.  If you would be interested in exploring the possibility of becoming the new Chair of Trustees at Lambourne End, we would like to invite you to contact the Chief Executive Officer to arrange a visit to the Centre and an informal chat; please contact Rob at the Centre.   Additionally, you would be very welcome to have an informal discussion about the role with the outgoing Chair; please let us know if you would like us to arrange this.  To formally apply for this role, please send a CV and a covering letter detailing why you are interested in the role and how your experience aligns with our vision.   Applications should be sent by 31st August 2025.

Inclusive Recruitment

We are committed to fostering a diverse and inclusive environment. We welcome applications from all backgrounds and communities and are dedicated to equality of opportunity in our recruitment process.

Join us in this exciting journey of leadership and impact. Together, we can shape a brighter future for generations to come.

Bromley Experts by Experience runs different events for our members, and for the wider local Deaf and Disabled Community. Most events are monthly – apart from our annual Disability Pride. Events offer opportunities for Deaf and Disabled people to share ideas, feedback on local issues and get to know each other. Each event has two members of staff present, organising the agenda, setting up the room and supporting the tech to include online attendees. 

Welcome Volunteers help event attendees have a comfortable, accessible experience. They greet attendees arriving by taxi, direct people around the venue, pop the kettle on, and say hello to those coming along for the first time. Right before, and right after the event can get busy, having someone to specifically welcome attendees, and get them settled in, makes a big difference! 

What is involved:

Our Community Events include monthly Coffee & Chats – where members can socialise and meet new people and Forums – where members can share their lived experience and feedback on local services. 

• We send event dates, regularly in advance, and ask you to indicate which you can do. We’ll then check shortly before if anything has changed – we understand it sometimes does! 
• On the day – attend the relevant venue, for the events you are supporting. 

Staff will ask you to support attendees, by doing one or more of the following: 

• Meeting attendees from taxis and show them into the venue. 
• Greeting attendees as they come into the event space. 
• Helping attendees find a seat. 
• Making new or nervous attendees feel comfortable and welcome. 
• Introducing new attendees to each other or to staff at the event. 
• Asking if attendees would like a drink and popping the kettle on. 
• Letting people know where the toilets and other facilities are. 
• Handing out and collecting feedback forms. 
• Taking attendees back to taxis after the event closes. 

IMPORTANT: As a Deaf and Disabled People’s organisation, our regulations require that our staff, trustees and volunteers bring with them lived experience of disability (self-identified or otherwise). See how we define this below.

When / Where / How often?:

• We ask Welcome Volunteers to help at a minimum of two events each year. 
• Monthly events (Coffee & Chat and Forums) happen at Community House, South Street, Bromley, BR1 1RH on selected Thursday afternoons between 2pm to 4pm. Check the events page of our website for dates. 
• For monthly events, you will usually be needed at the start and end. 
• We ask Welcome Volunteers to arrive by 1.30pm. 
• You are welcome to stay for refreshments, or to go and come back. (You need to return by 3.55pm ready to help attendees leaving).

What you will get out of it:

• Receive a Volunteer Welcome and ongoing support from X by X.  
• Meet new people and be part of a team.  
• Experience of inclusive and accessible events. 
• Practice your interpersonal and communication skills. 
• Out of pocket travel expenses and free refreshments during the event. 
• Know you are part of creating a more accessible experience for attendees.

What we ask of you:

• Attend the events and meetings that you agree you are available for, and if something changes in your availability, let us know as soon as you can.
• Treat everyone with respect and in an inclusive way.  
• Follow event staff instructions on the day. 
• Volunteer at a minimum of two events each year. 
• Be on time and let us know if you’re running late. 
• Be available for the duration of the event, unless otherwise agreed. 

Key skills and qualities

• A belief that Disabled People can and should be actively welcomed and included in our communities. An understanding that it is barriers in society that make that harder. This is called the Social Model of Disability. 
• Lived Experience of disability (can be self-identified)
• An inclusive, non-judgemental attitude. 
• Able to make people feel included and relaxed. 
• Comfortable with people and communicating in a way that is accessible to you. 

What we mean by lived experience of disability:

As we follow the Social Model of Disability, our definition of Disabled person includes anyone who is being discriminated against or disabled by barriers in society, including:

• People with physical impairment
• People with visual impairment
• Deaf people
• People with hearing impairment
• People who are neurodivergent
• People with learning difficulties/disabilities
• People who experience mental health conditions/mental distress
• People with long-term health conditions

We recognise that a lot of these impairments are invisible and many people have more than one impairment.