Christian volunteer roles

Create Hope is a therapeutic service that provides emotional and mental health support to children, young people, and families. Our goal is to offer a safe space where individuals can explore their feelings, build resilience, and self-awareness through creative and relational approaches.

Our therapeutic services include:
● Play & Creative Therapy
● Systemic Family Therapy
● Person-Centred or Integrative Adult Counselling
● NVR Therapy
● Couples Therapy
● Workshops for parents/carers

As a Volunteer Parent/Carer Support, you contribute to this mission by offering a listening ear and compassionate presence in the waiting room.

Your Role as Volunteer Parent/Carer Support

Responsibilities:
● Greet parents/carers on arrival and help them feel comfortable in the waiting area
● Offer informal conversation and a compassionate listening ear
● Maintain confidentiality and appropriate boundaries at all times
● Signpost parents to Create Hope resources or staff when appropriate
● Help create a calm and welcoming atmosphere in the waiting space

Time Commitment:
We ask that volunteers commit to a regular weekly or fortnightly slot during therapy session times (usually weekday afternoons/evenings).

Location:
At the Create Hope centre in Bracknell.

Support & Training

We want to ensure you feel equipped and supported in your role. As a Parent/Carer Support Volunteer, you will have access to:
● Induction and training in listening skills and safe boundaries
● Safeguarding training (minimum Level 1)
● Ongoing supervision and support from the Create Hope team
● Being part of a supportive and welcoming volunteer community

You will not be expected to provide counselling – your role is to listen and be present. If a parent requires further support, you can signpost them to Create Hope staff.

All volunteers must adhere to Create Hope’s Safeguarding and confidentiality policies.

Family Friends carefully recruit, train, and match volunteers with families in Central-West London. Our volunteer befrienders offer practical and emotional support based on each family's unique needs and potential. We offer two volunteer opportunities - Big Buddies and Parent Buddies.

Volunteers will aim to help parents to discover their strengths, build confidence, and resolve difficulties. Volunteers meet with their match weekly for a period of 6 -12 months.

Activities might include:

• Supporting a parent to take their children on days out.
• Helping to strengthen family relationships.
• Providing a listening ear.
• Helping parents to build confidence in themselves.

Essential Criteria:

• You must be able to commit to the Parent Buddy programme for a minimum of 6 months.
• 18+
• Must have lived in the UK for the last 2 years

What we provide in return:

• Full induction training and ongoing training
• DBS check
• Weekly supervision and support
• The chance to learn new skills
• References provided after 6 months' commitment
• Reimbursement of travel and session expenses

We are an equal opportunities charity and value the principles of diversity and inclusion, which is central in providing successful support to our families. We welcome and encourage applications from people with a wide range of backgrounds and experiences, including people from Black, Asian or Minority Ethnic backgrounds, people who identify as LGBTQI+ and individuals from different socio-economic and educational backgrounds.

In the first instance, please register your interest in becoming a volunteer with us - you can do that by contacting us here for an application form.

Once we've reviewed your application, a member of our team will be in touch with next steps.

Edinburgh South East Foodbank are looking for someone with financial experience to join the Board as a Trustee to advise on financial matters, ensure we meet our financial obligations, and help us build a sound financial strategy.

What will you be doing?

This role involves leading on the financial affairs of the Foodbank and ensuring that they are conducted within the required legal, accounting, and good practice frameworks.

Key tasks:

• ensure the Board of Trustees fulfils its financial responsibilities
• ensure that the Foodbank has proper systems for budgeting, financial control, insurance and reporting
• inform the trustee board members of the finances of the Foodbank by written report, at least on a quarterly basis ensuring that the board have a clear picture of the financial health of the Foodbank
• ensure that financial reports:

1. are comprehensible and properly discussed at trustee board meetings
2. are provided in the proper format and at the proper time, as required by the relevant charity regulator body (Office of the Scottish Charity Regulator)
3. have properly appointed auditors or independent examiners (on income over £25k)
4. are reported on an annual basis at annual general meetings (AGMs)

Other responsibilities, along with the board of trustees, include:

• to approve, support and guide the charity’s purpose, vision, strategy, goals and objectives
• to manage the charity’s resources responsibly, ensuring the charity’s assets are used only to carry out its purpose, ensure the charity does not become over-committed, and ensure that key risks are identified, monitored and controlled appropriately
• to ensure the effective and efficient administration of the charity, responding to changes in the local community as appropriate
• to ensure appropriate financial plans are in place, budgets are monitored, financial statements are reviewed, and progress is evaluated
• to help promote the organisation to key stakeholders and beneficiaries
• to ensure the charity has appropriate procedures to comply with current legislation and good practice, including employment, health and safety, equity, diversity and inclusion, safeguarding, and GDPR compliance/data protection
• to prepare for and regularly attend and participate in board and subcommittee meetings and any trustee away days.

What are we looking for?

We are looking for people who want to help their local community and work towards the eradication of food poverty. Our ideal candidates would demonstrate:

• a knowledge of and commitment to the work of the South East Edinburgh Foodbank
• previous experience or an ability in:

1. financial accounting and reporting procedures
2. communicating financial information to those who may have little or no financial background
3. keeping all financial records up to date

• a sympathy towards the faith position of the South East Edinburgh Foodbank as a Christian charity

What difference will you make?

By leading on the financial matters of the Foodbank operation, you are part of providing a vital holistic support function in your local community, ensuring a dignified experience to anyone visiting, or anyone who comes into contact with, the South East Edinburgh Foodbank.

Board Trustee and Chair of the People and Remuneration Committee

Responsible to:

The Board of Trustees – As a Trustee your lead responsibility will be acting on behalf of the Board in chairing the People and Remuneration Committee. You are accountable to the Board of Trustees and act on its behalf to ensure that the best interests of the charity and its stakeholders are served within relevant regulatory frameworks and standards of probity in the areas of delegated responsibility

Role Profile:

As Board Trustee and Chair of the People and Remuneration Committee, you are responsible for ensuring the delivery of our charitable objects. The Board sets out our strategic direction, upholds our beliefs and values and provides governance to the organisation by prescribing and monitoring management performance. Your lead responsibility will be in ensuring that our people strategy aligns with our mission, values, and long-term sustainability. This includes chairing the People and Remuneration Committee overseeing key areas such as executive remuneration, workforce planning, performance management, succession planning, and organisational culture.

Your leadership will guide the Board and Committee in maintaining transparency, fairness, and accountability in all people-related decisions and you will work closely with the Director of People and Programmes. In addition, you will facilitate constructive dialogue among committee members, foster a culture of informed decision-making, and ensure that governance standards are upheld. This is a unique opportunity to make a lasting impact on the lives of children and young people through a dynamic and highly respected organisation.

Specific Duties:

• To respect and promote the founding Christian principles in line with our charity’s objects.
• To be responsible for the effective and efficient conduct of committee meetings ensuring resolutions are properly put and necessary decisions made.
• To ensure the committee’s decisions are acted upon.
• To ensure that committee meetings take place at appropriate intervals as part of our annual calendar of meetings and start and finish times are agreed with other members.
• To ensure all committee members can play a full part in meetings, their contributions are timely and relevant, and appropriate standards of conduct and behaviour are maintained in accordance with the code of conduct approved by the Board.
• To work proactively with the Executive Team lead on the arrangements for meetings, including agreeing the agenda and checking minutes.
• To ensure that any decisions taken by the Committee that need Board approval are reported to the next Board meeting and lead the discussion at the Board meetings summarising the deliberations of the committee, including making clear recommendations.
• To proactively establish a constructive working relationship with and provide support to the Chair of the Board, the CEO and the Executive Team.
• To have a general understanding of legislative changes and policy developments in people-related matters.
• To ensure that the committee receives professional advice when needed, either from the Executive Team or external sources.
• To induct, support and contribute to the annual appraisal of those Board members who are members of the committee.

Additional Trustee Duties:

• Familiarising themselves with all Board papers prior to each meeting.
• Attending Board meetings (and committee meetings, as appropriate) and actively participating in the work of the Board.
• Defining and ensuring compliance with the vision, values and objectives of the charity.
• Ensuring compliance with the National Housing Federation’s Code of Governance, Regulatory Standards, Ofsted and other areas of regulation within our operating environment.
• Establishing strategy, policies and plans to achieve those objectives across the range of functions undertaken by the charity.
• Approving each year’s Budget and final accounts prior to publication.
• Establishing and overseeing a framework of delegation and systems of control.
• Monitoring the charity’s performance

Person Specification:

• A willingness to respect and promote our founding Christian principles and uphold our organisational values.
• Proven leadership experience at board or senior executive level, ideally within the not-for-profit or public sector.
• Strong understanding of governance principles, particularly in relation to people, culture, and remuneration.
• Experience in overseeing or advising on executive pay, performance management, and workforce strategy.
• Familiarity with employment law, equality, diversity, and inclusion best practices.
• An understanding of the unique challenges faced by a highly regulated not-for-profits organisation.
• Strong chairing and facilitation skills, with the ability to foster inclusive, balanced, and productive discussions.
• Strategic thinker with the ability to align people-related decisions with organisational goals and values.
• High level of integrity, discretion, and sound judgement in handling sensitive and confidential matters.
• Strong interpersonal and communication skills, able to engage effectively with diverse stakeholders. Role profile Time commitment:
• The role is unpaid although reasonable expenses are reimbursed.
• The initial term for the position is three years.
• The Board rhythm is typically:
• Approximately four three-hour Board meetings mid-to-late afternoon over the course of the year.
• Two full day ‘away-days.’
• Travel time for meetings, as Board meetings and Board Away Days are in person at various locations across Sussex.
• Three two-hour, virtual People and Remuneration Committee meetings a year.
• Time spent to read papers and prepare for the meeting; papers are circulated one week ahead of Board and committee meetings.
• Trustees are invited and encouraged to make at least one visit to services, and attend a staff or manager forum. There are also opportunities to attend national events such as the YMCA England & Wales Youth Matters awards.
• Analytical mindset with the ability to interpret data and trends to inform decision-making. Commitment to our mission, values, and social impact.
• Collaborative and respectful leadership style, promoting transparency and accountability.
• Independent and objective, with the ability to challenge constructively and support executive leadership.
• Champion of equity, diversity, and inclusion in all aspects of people and remuneration governance.
• A professional background in HR, organisational development, or remuneration advisory is desirable.
• Previous experience chairing a committee or board in a similar context is desirable

Time Commitment:

• The role is unpaid although reasonable expenses are reimbursed.
• The initial term for the position is three years.
• The Board rhythm is typically:
  • Approximately four three-hour Board meetings mid-to-late afternoon over the course of the year.
  • Two full day ‘away-days.’
  • Travel time for meetings, as Board meetings and Board Away Days are in person at various locations across Sussex.
  • Three two-hour, virtual People and Remuneration Committee meetings a year.
  • Time spent to read papers and prepare for the meeting; papers are circulated one week ahead of Board and committee meetings.
• Trustees are invited and encouraged to make at least one visit to services, and attend a staff or manager forum. There are also opportunities to attend national events such as the YMCA England & Wales Youth Matters awards

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Create Hope is a therapeutic service that provides emotional and mental health support to children, young people, and families. Our goal is to offer a safe space where individuals can explore their feelings, build resilience, and self-awareness through creative and relational approaches.

Our therapeutic services include:
● Play & Creative Therapy
● Systemic Family Therapy
● Person-Centred or Integrative Adult Counselling
● NVR Therapy
● Couples Therapy
● Workshops for parents/carers

As Volunteer Admin Support, you play a key role in enabling these services to happen smoothly by ensuring the background systems and processes are managed well.

Your Role as Volunteer Admin Support

Responsibilities:
● Updating and maintaining client and referral information on Salesforce (training provided)
● Preparing and sending standard emails, agreements, and communication
● Assisting with filing, scanning, and organising paperwork
● Supporting with data entry and record-keeping for monitoring and evaluation
● Helping prepare resources and materials for therapy sessions or events
● Ensuring all records are handled securely and in line with confidentiality requirements

Time Commitment:
We ask that volunteers offer a regular commitment of a few hours each week. This can be flexible and, in some cases, carried out from home.

Location:
Tasks may take place at our Bracknell office or remotely, depending on the type of support being given.

Support & Training

We want to ensure you feel equipped and supported in your role. As Volunteer Admin Support, you will have access to:
● Induction and training on Create Hope systems (including Salesforce and GDPR requirements)
● Ongoing supervision and support from the Create Hope team
● Opportunities to develop new admin and organisational skills
● Being part of a supportive and friendly community
If you ever need additional support, please don’t hesitate to reach out.

All volunteers must adhere to Create Hope’s Safeguarding and confidentiality policies.

Volunteer with Us at the Big Sleep Out 2025 

On Friday, 14th November, Off The Fence will host its Big Sleep Out at St Peter’s Church, Brighton – our largest fundraising event of the year to support those experiencing homelessness in our city through our Antifreeze programme.

We’re looking for a team of volunteers to help with hospitality at the event and event delivery to ensure it runs smoothly and we create a welcoming, supportive experience for all participants. Volunteers will play an important role in greeting, serving, supporting, and encouraging participants throughout the evening and overnight. 

You’ll be part of a fun, committed team helping make this event possible – ensuring participants are cared for and that every detail runs smoothly. 

Once you’ve completed the volunteer application and have let us know which role you’re interested in, we’ll get back to successful applicants about an interview and provide a full role description. 

This is a brilliant opportunity to take action, grow in awareness, and work alongside Off The Fence, an established local charity equipped to support those most at risk of experiencing homelessness or trapped in the cycle of poverty here in Brighton & Hove. By volunteering, you’ll play a part in creating real change in our city. 

Hospitality Roles include: 

• Greeters – welcoming and checking in participants as they arrive. 

• Servers – helping with dinner (Friday evening) or breakfast (Saturday morning). 

• Overnight Support – topping up drinks and snacks, signposting toilets, and providing a friendly presence alongside our security team. 

• Essentials Kit Packing – guiding participants in packing practical kits and writing encouragement cards for our clients. 

Event Delivery Roles Include: 

• Set-Up Team - Help unload, set up barriers, tables, signage, and prepare spaces for participants. 

• Take-Down Team - Assist with packing away equipment, signage, and tables, leaving the site clear and tidy. 

• Promotion Team - Share leaflets and digital materials with your networks to create buzz, encourage participation, and promote sponsorship opportunities. 

• Media Team - Capture photos, videos, and participant stories (with consent) to thank supporters and promote future Big Sleep Outs. 

Radcliffe Housing Society is a small, registered provider based in Sevenoaks, Kent, with properties across the Southeast. We are more than just a financially strong Housing provider, we are making an impact on the housing crisis, supporting sustainable communities, and providing life-long homes for our customers.

Our Chair is due to stand down in July 2026 and we are therefore seeking a new Chair of the Board to help us shape the future. This is an opportunity to lead an organisation with a clear social purpose, working alongside a committed Board and Executive to make sure the voice of our tenant’s guides everything we do.

In a new Chair, we are seeking someone who understands the current expectations placed upon the sector.   A Chair who can help us deliver on our ambitions and strengthen our role as a trusted partner across South London, Kent and Sussex.

Given the nature of the role, we are keen to attract candidates who have a proven track record in a Non-Executive (NED) role and can drive the delivery of our strategic objectives whilst working collaboratively to ensure our business runs effectively and that our residents continue to receive good quality services.

We welcome applicants from people of all backgrounds and lived experiences. Diversity strengthens our Board, and we are keen to hear from those who can bring fresh perspectives to help us reflect the communities we serve.

The position is voluntary (reasonable expenses paid) and there are 4 Board meetings per year (held remotely), plus the AGM and Board Away Day that take place in person.

Closing Date: Friday, 31st October 2025

Interview Date: TBC

Please call us or visit our website for an application pack.

In many African communities, poverty and tradition force children into adult roles far too soon, becoming parents, spouses, or laborers as early as age 12. Education is often cut short, and support is limited.

That’s why we created the Pen Pal Program , a simple yet powerful way for caring individuals like you to uplift these children with letters of hope, encouragement, and guidance. Just 20–30 minutes a week or month can make a lasting difference.

Your letters can touch on education, health, culture, the environment, or simply send warm wishes for important moments like exams, birthdays, Christmas, or Eid.

We’ll carefully match you with a child based on your availability and interests, along with their age, gender, dream job, favorite color, pets, and hobbies. Right now, more than 5,000 children are waiting to connect.

Whether you’re a student, parent, retiree, or part of a group, your words can inspire a brighter future.

Be the reason a child keeps believing.

Join us today.

CAFOD Advisor

Strategy Performance Committee (SPC)

Role

Committee member, providing expert fundraising input to this Committee of the Board, alongside Trustees and other advisors. The SPC exercises governance activities on behalf of the Board and provides recommendations to the Board on such governance matters. The remit of the SPC encompasses CAFOD’s programmatic work, covering both CAFOD’s international activities and the work within the Catholic Community in England and Wales.

Person

• Total alignment with goals, ethos and culture of CAFOD, including its Catholic values
• Experience working within the charity sector with knowledge of multiple income streams
• Knowledge of fundraising for international causes would be advantageous
• Experience in multiple income portfolio management, particularly fundraising from the public
•  Familiarity with Fundraising Regulator best practice/Chartered Institute of Fundraising
• An understanding of fundraising in a faith context
• Good committee skills - team player, independent thinker, listening and contributing constructively
• Good communicator
• Commitment to the role (serious reading of committee papers and engagement with issues)

Time commitment

• Four half-day meetings a year, currently two at Romero House, London and two online
• As required, exceptionally, ad hoc meetings and meetings with other committee members, Trustees or staff as required
• No specific term, but expectation of 4 years minimum  

CAFOD Advisor 

Finance, Legal, Audit and Risk Committee

Role

Committee member, providing expert financial input to this Committee of the Board, alongside Trustees and other advisors.  The Committee is collectively responsible for reviewing in detail a wide range of matters relating to finance, legal compliance, audit and risk management before making recommendations to the Board of Trustees

Person

• Total alignment with goals, ethos and culture of CAFOD, including its Catholic values
• Qualified member of recognised accountancy body
• Demonstrable skills and experience in financial and corporate/ charity governance, commercial decision-making, budgeting and financial planning, internal and external statutory reporting, revenue and cost management, procurement, internal control, compliance, financial management and commercial or charity management generally
• Strong strategic and analytical skills
• Familiar with policy development (including financial and accounting policies) and maintenance
• Grasp of detail, ability to focus on key issues
• Corporate and/ or charity experience as director (possibly finance director) and/ or trustee
• Good committee skills - team player, independent thinker, listening and contributing constructively
• Good communicator
• Commitment to the role (serious reading of committee papers and engagement with issues)
• Strong commitment to personal and professional ethics

Time commitment

• Four half-day meetings a year, currently two at Romero House, London and two online
• As required, exceptionally, ad hoc meetings and meetings with other committee members, Trustees or staff as required
• No specific term, but expectation of 4 years minimum  

Luminary provides training, employment and community to some of the most disadvantaged women in London. We work alongside women who have experienced gender-based violence and live with ‘multiple disadvantage’ - a term that recognises that many women experience multiple forms of social and economic disadvantage which interlink, intersect and
drive a cycle of deprivation. Our primary focus is helping these women achieve employment and reach independence - breaking the cycle of poverty, violence and disadvantage, once and for all. 

OVERVIEW
The Charities Act 1993 defines charity trustees as those responsible under the charity's governing document for controlling the administration and management of the charity. For Luminary Limited, the trustees oversee and support the operations of the charity, our Employability Support Programme, 1-to-1 holistic support, Mentor Scheme & next steps Progression Support Programme. 

We work in collaboration with, but independently of, the Board of Directors of the business, Luminary Bakery Limited, who oversee the governance of the bakery, café business and commercial operations.

**Please note: Due to the role responsibilities, it is a Genuine Occupational Requirement that the post holder is female, permitted under Schedule 9, part 1 of the Equality Act 2010**

How we achieve our Mission
We use baking as a tool to guide women towards employability and independence. Over our two-year programme, women learn to bake, gain a catering qualification and develop transferable skills such as budgeting, interview techniques, working as a team, and resilience. Women gain valuable work experience through our sister organisation, Luminary
Bakery, as well as being paired with a volunteer mentor who helps her develop her career next steps.  However, our programme goes far beyond job skills. We offer access to highly-trained counsellors and each woman is supported by a dedicated Progression Support Worker to help her navigate the broader challenges she will face including housing and debt.

THE ROLE OF LUMINARY LIMITED’S BOARD OF TRUSTEES
At its simplest, the role of the Trustee Board is to receive assets from donors, safeguard them and apply them to the charitable purposes of Luminary Limited. The Trustee Board must always act in the best interests of Luminary Limited, exercising the same standard of duty of care that a prudent person would apply if looking after the affairs of someone for
whom they have responsibility. The Trustee Board must act as a group and not as individuals.

DUTIES OF A TRUSTEE BOARD MEMBER
The duties of a Trustee Board member are to:
 Ensure that Luminary Limited complies with its Articles of Association, charity law, company law and any other relevant legislation or regulations.
 Ensure that Luminary Limited pursues its objects as defined in its governing document.
 Ensure Luminary Limited pursues its objects as defined in its governing document.
 Ensure Luminary Limited applies its resources exclusively in pursuance of its objects. 
 Contribute actively to the Trustee Board by giving firm strategic direction to Luminary Limited, setting overall policy, defining goals, setting targets, and evaluating performance against agreed targets.
 Safeguard the good name and values of Luminary Limited.
 Ensure the financial stability of Luminary Limited by opening up its network.
 Stay up to date with matters of charity law and issues affecting Luminary.

In addition to the above statutory duties, each Trustee should use any specific skills, knowledge or experience they have to help the Trustee Board reach sound decisions, and to support Luminary Limited staff when necessary. This may involve leading discussions, identifying key issues, providing advice and guidance on new initiatives, and evaluating or offering advice on other areas in which the Trustee has insight, experience or expertise.

DIVERSITY IN LUMINARY LIMITED’S BOARD OF TRUSTEES
We are committed to building a diverse team and seek to be representative of those we are supporting, so we would especially like to hear from applicants from a wide range of backgrounds, including the global majority. We also recognise the importance of lived experience in all roles within our organisation, and therefore welcome applications from
those with lived experience of disadvantage or gender-based violence.

Diversity brings together the rich mix of qualities that make a healthy and effective board, and therefore allows us to work to the best of our ability for Luminary Limited. Luminary Ltd and Luminary Bakery were originally established and founded as part of the Christian church community and were inspired by their faith to create opportunities for women who experienced disadvantage. Luminary supports applicants of all or no faiths and continues to be respectful of all faiths and beliefs, offering an inclusive space for everyone.

MINIMUM TIME COMMITMENT OF BEING A LUMINARY TRUSTEE
Trustees are expected to attend all board meetings which are held four times a year on weekday evenings, with some shorter meetings in between as necessary. The meetings last approximately two hours and are usually in Camden, London (physical attendance is preferred, but flexibility can be given in certain circumstances). Trustees are also expected to
attend the yearly Graduation Ceremony and 1-2 other social events, including Luminary staff gatherings.

In addition, each Trustee must:
 Be committed to the mission of Luminary Limited.
 Be able to commit for a minimum of three years on the Board.
 Be willing to meet the minimum time requirement.
 Have integrity and independent judgement.
 Be able to think creatively and speak their mind.
 Have an understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship.
 Be able to work effectively as a member of a team and take decisions for the good of Luminary Limited.

Trustees:
 May be asked to join a board sub-committee, which would meet in between board
meetings.
 Are expected to attend some training sessions.
 Review policies and other documentation relating to charity governance.
 Are invited to attend trainee graduations and other social events.
 Can claim out-of-pocket expenses incurred in travelling to meetings.

PERSON SPECIFICATION
Following an audit of the current skills & expertise on the board, Luminary are seeking five new Trustees with experience in the following areas:
 Legal experience and current practice, primarily in employment and charity law, to be able to guide the Board and CEO on legal matters informally and liaise with Luminary’s lawyers on an ad-hoc basis to provide support as needed.
 Experience in policy work and advocacy on violence against women and girls and/or related social justice issues.
 Experience of charity governance, including growing and scaling up a charity.

 Building and drawing on a fundraising network or fundraising experience to secure further investment support.

 Safeguarding expertise and experience to be able to support the Board and staff in ensuring appropriate safeguarding measures are in place.

Personal Attributes
 Able to work collaboratively with colleagues, stakeholders and beneficiaries
 Be passionate about Luminary’s purpose and vision for growth, and commitment to the organisation
 Be an effective communicator
 Be a strategic thinker
 Able to act decisively and be responsive
 Be willing to use connections to promote and advance the work of Luminary Limited

Family Lives was formed over forty years ago by volunteers with the aim of ensuring that all parents had somewhere to turn before they reach crisis point.

We know that the right support at the right time makes all the difference.

Family Lives provides targeted early intervention and crisis support to families who are struggling.

Purpose of the role:

To be part of a flexible team providing empathic, caring and informed support to families, carers and others who use our services.

Our volunteers take calls from parents and carers on a wide range of subjects, whether that might be issues around separation and divorce, isolation, depression, bullying and abuse, dealing with behavioural problems, etc. You can find out more about our services on our website. We are a national service with home-based call takers county wide and a call centre in Old Hatfield Hertfordshire.

Once trained volunteers sign up for a weekly 4-hour shift comprising 3 hours ‘online’ followed by a debrief session with your supervisor which can last around half to one hour.

We recruit volunteers with a range of backgrounds and experiences though we ask that volunteers have experience of parenting or working with children and young people, are good listeners and have a willingness to learn. Being remote it will be very important that you have a PC/laptop, plug in headset with microphone, good Wi-Fi and a private place to work from home. You need to be a UK resident.

Our volunteers often tell us how rewarding their time with us is.

You'll be part of a compassionate community and feel a real sense of pride for what you do. You'll meet new people, gain valuable experience, and develop your skillset. We're passionate about helping people to reach their full potential, so we'll offer you full training suitable for the role, supervision from a named member of staff, including help setting personal development goals, and opportunities to increase skills and input into practice via regular Practice Development Groups.

Our training programme is excellent and will give you the opportunity to develop the skills needed to offer empathic support and guidance to callers whatever their circumstances; all shifts are overseen by a regular shift supervisor who provides ongoing remote support.

We ask our volunteers to make a commitment of 1 year (with time off for holidays), obviously we understand that circumstances sometimes make that an impossibility but can be helpful to know at the outset that is the general expectation.

We have remote call taker training sessions that run over five sessions and is done remotely connecting you via a Microsoft Teams link. Our next training is starting in September 2025.

Module One = Tues 16th Sept

Module Two = Wed 24th Sept

Module Three = Weds 1st Oct

Module Four = Weds 8th Oct

Module Five = Wed 15th Oct

10am to 2pm

You would need to be able to attend all five sessions and be available on four occasions to listen into calls, this can be organised remotely. If you are unable to attend the training however are interested, please do apply as we run training throughout the year.

We’re currently recruiting Outreach, Events & Fundraising Volunteers to join our amazing and dynamic volunteer team at elop!

elop is an award-winning LGBT Mental Health and Wellbeing Charity with 29 years’ experience of supporting LGBT+ communities across London and Essex borders.

Joining our LGBT+ Volunteer team you will be part of an enthusiastic and dedicated team who value & appreciate the benefit of giving back to the community and enjoy the opportunity to work with others to raise much needed funds to support our work at elop.

Supported by staff or lead volunteers, our volunteer teams plan & deliver events, organise & host varied fundraising initiatives such as karaoke nights, drag bingo, and comedy events.  If you’re someone who enjoys talking to people and have a friendly disposition, then you’d be well placed to help us reach new audiences, promote our work, and raise money.

Volunteers Facilitators for elop’s Training & Education Service
elop’s Training and Education Service delivers workshops; training programmes; and consultancy to professionals and organisations working with the LGBT+ community. As a specialist in LGBT+ Mental Health and Wellbeing, we want to raise awareness of the challenges faced by our community and help organisations become more LGBT+ inclusive and affirmative. Our training programmes get people talking, thinking and planning for change that makes a real difference to LGBT+ people’s lives.
All our volunteer facilitators must positively identify as lesbian, gay, bisexual and/ or trans (Schedule
9, Part 1, Paragraph 1 of the Equality Act 2010 applies).
We are looking to better represent the diversity of our community and actively encourage
 applications from people that identify as male, trans/ non-binary and/or from Black Asian and
Minority Ethnic Groups.

Training Facilitator Volunteer Role Description
By joining the Training & Education Team you will have the opportunity to:
• Facilitate and co-facilitate workshops and training programmes to a range of external
organisations, including schools
• Design and deliver learning activities and presentations, both online and in-person
• Support organisations to improve their services for LGBT+ people
• Be given relevant training and supervision to ensure your development
• Be part of a dynamic team that offers a range of learning opportunities
Induction training will be provided alongside line management support.
Training Facilitator Volunteer Person Specification
Applicants should:
• have experience of presenting to groups, either online or in-person
• be a confident communicator
• be able to think on their feet and respond to questions that can feel challenging
• have awareness of key issues that LGBT+ people face
• understand the impact of discrimination and stigma on mental health