Church relationship manager jobs in Westminster, greater london
How's your job search on our site?
The Digital Manager - CRM, Emails and Analytics is responsible for overseeing the Church of England's CRM (Salesforce), email marketing (including Mailchimp), and digital analytics. The role leads on developing audience-led strategies, improving user journeys, and ensuring campaigns are data-driven and effective across channels.
We are seeking a talented and passionate Digital Manager to oversee and enhance key digital tools and engagement strategies. In this role, you will play a crucial part in shaping the Church of England's use of email marketing and audience strategy.
This role will use the tools introduced by the Digital Team in recent years to transform the way we reach key audiences. You will act as a bridge between digital and teams across the organisation, looking for opportunities to connect with communities and equip colleagues to reach audiences in an informed way. You will be responsible for overseeing the use of CRM and email tools, shaping audience-led strategies, and ensuring insight drives decision-making.
You will work closely with the websites and social media colleagues within the Digital Team, and with colleagues across the national Church to ensure a coherent and effective approach to digital engagement.
Digital and Email strategy
- Manage and develop the Church of England's use of email marketing platform (Mailchimp)
- Onboard, support and upskill colleagues to use Mailchimp for their newsletters and improve the effectiveness, accessibility, and performance of these newsletters and email campaigns
- Establish best practice and governance for email newsletters across teams
- Collaborate with stakeholders to plan and deliver digital marketing campaigns across channels (email, web, social, paid)
- Ensure consistent audience targeting, segmentation, and messaging across all digital communications
- Champion house style and best practice in terms of language, tone and accessibility of content.
- Audience Strategy and User Journeys
- Develop a strategic understanding of key audiences and how they engage across digital platforms
- Map and optimise user journeys across CRM, websites, email and campaigns to improve engagement and outcomes
- Identify opportunities to deepen relationships with audiences through personalisation and automation
- Advocate for audience-first thinking across the organisation
CRM and Platform Management
- Manage agencies responsible for CRM (Salesforce), development, maintenance, and support acting as the in-house expert to colleagues, with Technology colleagues
- Develop and maintain a long-term CRM roadmap aligned with organisational priorities
- Provide CRM consultancy and project management to teams across the NCIs
Champion a multi-channel, joined-up approach to audience engagement
Analytics and Insight
- Lead on analytics across digital platforms, providing clear, actionable insight
- Develop dashboards and reporting to inform decision-making for campaigns and strategy
- Work with the Data Team to ensure digital analytics contribute to national reporting and organisational insight
- Use data to continually test, learn, and improve performance across channels
Campaigns and Content
- Support digital campaigns across the NCIs, ensuring alignment with CRM and audience strategy
- Provide guidance on content optimisation and digital user experience
- Support consistent presentation and user experience across Church of England platforms
Trends and External Engagement
- Stay up to date with developments in digital marketing, CRM, analytics and audience engagement
- Build networks with external organisations, agencies and professional forums
Essential
The successful applicant will have proven experience in a digital, CRM, or digital marketing role, ideally within a complex or multi-stakeholder organisation. As the lead on using our CRM to improve our communication with various audiences, you will have experience working with CRM systems (preferably Salesforce) and/or marketing automation platforms. Experience managing email marketing platforms such as Mailchimp, including segmentation, campaign delivery, and performance optimisation, is essential.
Other requirements that are essential for this role include:
- Demonstrable experience using analytics tools (e.g. Google Analytics, CRM reporting, dashboards) to generate actionable insights
- Ability to write clearly and follow house style to draft email copy and train other colleagues to do so
- Experience developing and interpreting digital marketing performance reports and using data to improve outcomes
- Strong understanding of audience segmentation, user journeys, and digital engagement strategies
- Experience supporting or delivering multi-channel digital marketing campaigns, including email, web, and social media
- Experience managing agencies or external suppliers
- Excellent communication and stakeholder management skills, with the ability to influence and support colleagues at all levels
- Strong organisational and project management skills, with the ability to manage multiple priorities
- Understanding of accessibility and inclusive design in digital communications
- Knowledge of current trends and best practice in digital marketing, analytics, and audience engagement
Desirable
Desirable experience for this role would include a knowledge of paid digital marketing (e.g. paid social, search), including planning, monitoring, and evaluating campaign performance, so that the successful candidate can collaborate with colleagues in the Digital Team.
Other desirable experience includes:
- Experience supporting colleagues or organisations to improve digital communications, including newsletters and campaign content
- Familiarity with UX principles and mapping user journeys across digital platforms
- Experience working in a large, distributed, or mission-driven organisation
- Ability to work with agencies to translate complex technical concepts and data into clear, usable insights for non-technical stakeholders
- Knowledge of paid digital marketing (e.g. paid social, search), including planning, monitoring, and evaluating campaign performance.
Personal Attributes
The successful candidate will be a strategic thinker with a strong audience-first mindset. Curious and proactive, with a desire to test, learn and continuously improve. Collaborative and supportive, with a willingness to coach and enable others. Detail-oriented, with a commitment to high-quality outputs and passionate about using digital to support organisational mission and impact.
Circumstances:
Able to occasionally travel across the country to different dioceses, churches and other Church of England organisations. You may also be required to assist with training of colleagues and other stakeholders.
Registered Charity
101 - 500
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.
Thank you!
Job Title: Church Engagement and Events Officer
Responsible to: Senior Fundraising Manager
Salary: £29,706 – £31,908
Location: USPG, 5 Trinity Street, London, SE1 1DB
Hours of work: Full time – 35 hours per week (Minimum two days per week in the London office). Occasional weekend and evening work with time off in lieu. The post involves up to 20% travel within Britain and Ireland.Permanent contract.
The package also includes
-
8% employer contribution to a pension
-
25 days annual leave, plus bank holidays and additional discretionary leave during the Christmas week
-
Season Ticket Loan
USPG is the Anglican mission agency that partners with churches and communities worldwide in God’s mission to enliven faith, strengthen relationships, unlock potential and champion justice. You can find out more about our work by visiting our website.
The Job
Reporting to the Senior Fundraising Manager, this role sits within the Communications, Engagement and Fundraising team. The Church Engagement and Events Officer will play a key role in building relationships with churches, supporters and volunteers across Britain, Ireland and Europe, helping them engage more deeply with USPG's vision and mission.
You will lead the planning and delivery of USPG's events programme, including the USPG Conference, Founder's Day, In Conversation Dinners and the annual Carol Service, as well as supporting the organisation's presence at festivals, synods and other national events. Working closely with colleagues across the organisation, you will help create inspiring and engaging experiences that raise awareness of USPG's global mission.
As the first point of contact for many church supporters, you will provide excellent stewardship, support and resources that inspire churches and communities to engage through prayer, giving and action. You will also contribute to the development of USPG's church engagement activity, helping to strengthen supporter relationships and increase engagement across the church year.
About You
You are a confident and proactive relationship builder with experience in planning events and working with churches, supporters, volunteers or Christian organisations. You are passionate about helping people engage with mission, justice and the global Church.
An organised and effective communicator, you can manage multiple projects and events, build strong stakeholder relationships and work independently while contributing to a collaborative team. You are comfortable engaging with clergy, church leaders, volunteers and supporters, and are motivated by USPG's mission and Christian ethos.
This is an exciting opportunity for someone looking to develop a career in church engagement, events and supporter relations within a respected international mission agency. If you have the skills, enthusiasm and commitment to help churches connect with God's mission around the world, we'd love to hear from you.
How to apply
Please download and complete the attached application form and email it to HR as indicated on the document.
If you would like to discuss the role, please feel free to contact Natasha Bourne, HR Manager.
Closing Date: 31st August 2026
Provisional Interview Date: 8th September 2026
Registered Charity
21 - 50
We bring people together from different parts of the global Church in mutually enriching conversation and profound encounters.
The client requests no contact from agencies or media sales.
Thank you!
NST Regional Safeguarding Leads are members of the National Safeguarding Team (NST), working to support safeguarding practice in dioceses and cathedrals across the Church of England. This post will be responsible for the North West region, covering the dioceses of Manchester, Liverpool, Carlisle, Sodor & Man, Blackburn & Chester.
This post supports the development of best safeguarding practice in the North West regional cluster of Diocesan Boards of Finance (DBFs) and cathedrals.
The Regional Safeguarding Lead (RSL) provides professional supervision and quality assurance to Safeguarding Officers working in DBFs and cathedrals in their region. The RSL supports the ongoing implementation of the National Safeguarding Standards to encourage consistency of practice and support Church bodies to respond to the findings of the Independent Safeguarding Audit Programme.
The RSL will continue to embed the North West Regional Safeguarding Networks, facilitating the sharing of best practice and resources, group supervision, and the commissioning of joint initiatives between Church bodies.
The RSL is required to work closely with senior managers, senior clergy and other stakeholders in these bodies, representing the NST at the local level. The RSLs work closely as a team and with other colleagues in the NST to ensure Church wide consistency in approach.
Please note: The post involves extensive travel across the North West region, travel to London at least once a month, and to other areas for NST events. This post will be responsible for the North West region, covering the dioceses of Manchester, Liverpool, Carlisle, Sodor & Man, Blackburn & Chester.
Closing date - 16th August 2026
- Providing 1:1 professional supervision to Safeguarding Officers in dioceses & cathedrals, supporting them to reflect & help to advance their critical thinking, knowledge, skills & values.
- Quality assurance of practices & processes toensuretheChurch ofEngland'sNationalSafeguardingStandardsarebeingconsistentlymetorworked towards.
- Lead the Regional Safeguarding Networks for safeguarding professionals from dioceses & cathedrals & for the joint Diocesan & Cathedral Safeguarding Advisory Panel chairs for the North West & North East.
- Establish effective relationships with other RSLs, including attending a monthly team meeting in London, & supporting the wider work of the NST.
- Establish effective relationships with key stakeholders in dioceses & cathedrals in the North West region.
- Taking responsibility for a subject specialism as required.
Experience as a case worker leading in cases involving the protection and safeguarding of children and/or vulnerable adults.
Up-to-date knowledge of research and evidence-based practice models relevant to safeguarding
Experience of providing professional supervision in respect of safeguarding
Experience in working at a strategic level, at least at the middle manager level, influencing decision-making and implementation
Expertise in working with and engaging victims and survivors
Experience of leading organisation change and development, including cultural change, that results in improved outcomes for relevant stakeholders
Experience of working with statutory and non-statutory organisations in managing safeguarding allegations and assessing risk.
It is desirable that you have experience of safeguarding within a church context, alongside prior experience as a Diocesan Safeguarding Officer or Cathedral Safeguarding Officer.
Further information about the skills & personal attributes required can be found within the job description .
Registered Charity
101 - 500
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.
Thank you!
The Church of England's national Vocations Marketing Communications Lead will lead bold and engaging communications that bring ministerial vocations to life for people across the Church. Through inspiring storytelling, impactful campaigns and strong partnerships, you'll help more people discover, discern and pursue their calling to play their part in God's story.
The national Vocations Marketing Communications Lead will lead bold and engaging communications that bring ministerial vocations to life across the Church of England. Through compelling campaigns, inspiring stories and creative content, you'll help people from every background explore their part in God's story and consider where they may be called to serve.
Working nationally, you'll play a key role in equipping dioceses with the tools, resources and communications they need to support those exploring their vocation, while enabling parishes to nurture and encourage emerging ministerial vocations within local communities. From digital engagement and website development to events, newsletters and national initiatives, this is a strategic and creative role with the opportunity to strengthen vocational culture and help more individuals discover, discern and pursue God's call to ministry.
This is a three year fixed term position.
The closing date for applications is 7th September.
Play a key part in the renewal of ministerial vocations across the Church by working in close partnership with colleagues to:
- Lead the ongoing development and delivery of a national marketing, communications and engagement strategy that strengthens a culture of vocation across the Church.
- Create and deliver compelling campaigns that inspire people from every background and heritage to explore their part in God's story and consider a vocation in ministry.
- Equip dioceses with high-quality communications, resources and tools to support people discerning their vocation.
- Enable parishes to recognise, nurture and encourage emerging ministerial vocations within local communities.
- Develop inspiring written, digital and video content that showcases the breadth, diversity and impact of ministry across the Church.
- Lead communications for key national initiatives, events and campaigns, ensuring strong engagement and visibility.
- Identify and promote opportunities to raise the profile of ministerial vocations through media, storytelling and public engagement. Strive for excellence | Show compassion | Collaborate | Respect others | Act with integrity
- Monitor and evaluate engagement and campaign performance, using insight and data to strengthen future communications and increase impact.
- Oversee and enhance digital channels, websites, newsletters and other platforms to maximise reach, participation and impact.
- Build strong relationships with colleagues including the national communications team, dioceses, communications networks and external partners to amplify vocational opportunities and stories.
- Significant experience of developing and delivering successful communications, marketing and engagement strategies in a large and complex organisation.
- Strong stakeholder management skills, with the ability to build relationships, influence outcomes and balance competing priorities.
- A track record of creating impactful campaigns and communications that engage, inspire and mobilise audiences.
- Excellent written and verbal communication skills, with the ability to adapt messages for different audiences and contexts.
- Experience of using a wide range of channels and platforms, including websites, newsletters, social media, email marketing and digital communications.
- Strong planning and project management skills, with the ability to manage multiple priorities and deliver high-quality outcomes.
- Experience of monitoring performance, evaluating impact and using insight and data to shape future activity.
- A commitment to broadening participation and engaging people from the widest possible range of backgrounds and experiences.
- Creativity, initiative and a collaborative approach, with the confidence to generate new ideas and drive continuous improvement.
- An enthusiasm for the mission of the Church of England and a passion for helping more people discover, discern and respond to God's call to ministry.
Registered Charity
101 - 500
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.
Thank you!
The Senior Internal Auditor delivers and reports on complex, risk‑based Internal Audit (IA) and advisory reviews across the National Church Institutions, providing independent assurance and practical recommendations that strengthen governance, risk management and internal controls.
The Senior Internal Auditor sits within the Risk & Assurance team, which supports the National Church Institutions (NCIs) of the Church of England. The NCIs bring together a wide range of services and organisations that help enable the Church's mission across the country. This role plays an important part in providing independent assurance that risks are appropriately managed and key controls are operating effectively.
Reporting to the Deputy Director of Assurance, the Senior Internal Auditor will deliver risk-based assurance and advisory reviews across the National Church Institutions. The role involves working with colleagues at all levels of the organisation to evaluate governance, risk management and internal control arrangements and identify opportunities for improvement.
The postholder will deliver Internal Audit (IA) engagements from planning through to reporting, producing clear, evidence-based findings and practical recommendations. The role will also contribute to the development of the annual IA plan, continuous improvement of IA methodologies, and the promotion of effective risk management practices across the NCIs.
This role offers an excellent opportunity for an experienced auditor to broaden their exposure across governance, finance, operations, safeguarding, and strategic risk, while contributing to the mission and work of the Church of England.
You will be responsible for leading IA work from start to finish. This includes planning audits based on risk, working with teams across the organisation to understand how services operate, and reporting clear, balanced findings to senior management and Audit and Risk Committees. The role requires strong judgement, the ability to influence constructively, and confidence in working with senior stakeholders.
Key responsibilities include:
Plan and deliver risk-based IA and advisory reviews across a broad range of NCI activities.
Undertake audit fieldwork, including interviews, process reviews, data analytics, control testing and evaluation of management information.
Identify control weaknesses, governance issues and emerging risks, assessing their impact and significance.
Prepare clear, concise and evidence-based audit reports containing practical and proportionate recommendations.
Agree IA findings and management actions with stakeholders and monitor progress against agreed actions where required.
Build productive relationships with colleagues, senior managers and other stakeholders across the NCIs.
Contribute to the development of the IA plan through risk assessment activities and identification of emerging risks.
Support reporting to senior management and the Audit and Risk Committees.
Contribute to the continuous improvement of IA processes, methodologies and use of IA technology.
Maintain professional knowledge and comply with applicable professional standards and ethical requirements.
Alongside assurance work, you will also provide timely advice on internal controls and risk management, helping teams strengthen how risks are identified, assessed and managed across the organisation.
This role would suit an experienced IA professional who is confident delivering complex IA assignments, engaging with senior stakeholders and providing clear, balanced assurance and advice. You will possess strong analytical skills, sound professional judgement and the ability to explain risk and control issues in a constructive and practical manner.
To be successful in this role, you will be able to demonstrate the following key requirements:
A recognised professional qualification in IA or accountancy (for example CMIIA, CIA, ACA, ACCA, AAT or equivalent)
Demonstrable experience delivering risk‑based IA engagements, from planning through to reporting
Strong understanding of governance, risk management and internal control frameworks and their practical application.
Experience assessing the design and effectiveness of controls and identifying opportunities for improvement.
Strong stakeholder engagement skills and experience working with managers and senior leaders.
Excellent written communication skills, including the production of clear, concise and evidence-based audit reports.
Strong analytical and problem-solving skills, including the ability to interpret information and draw objective conclusions.
Ability to manage multiple assignments and meet agreed deadlines and quality standards.
High standards of professional integrity, objectivity and discretion.
You do not need prior knowledge of the Church of England to apply. An interest in working within a values‑led organisation, and a commitment to collaboration, integrity and continuous improvement, will be important for success in the role.
Registered Charity
101 - 500
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.
Thank you!
The Bishop of Sheffield is seeking to appoint a new Senior Personal Assistant. This is a high-profile and pivotal appointment, providing an exciting opportunity to work closely with the Bishop at the heart of the Diocese of Sheffield. We are looking for a dynamic, highly organised and proactive individual who thrives in a fast-paced environment, can manage competing priorities and work confidently with initiative and discretion. The role is predominantly office-based, with flexibility to work remotely at times, and is based in a friendly and busy office in a pleasant and beautiful environment. It requires someone who can work effectively and independently while being a collaborative and valued member of the wider Bishop's team.
This is a significant and high-profile appointment, and we are looking for someone who will become a trusted member of a dedicated team based at Bishopscroft. The role is exceptionally varied, busy and demanding and immensely rewarding, providing support across every aspect of the Bishop's ministry - from diocesan leadership and parish life to national Church responsibilities, civic engagements and his work in the House of Lords.
The successful candidate will be someone who thrives in a high-volume, fast-paced environment where priorities can change quickly. You will be highly organised, able to exercise sound judgement and manage complex competing priorities with good humour and grace. You will need to be an excellent communicator, comfortable dealing with people from all walks of life, and able to handle sensitive and confidential matters with discretion.
Although much of the role is practical and administrative, its purpose is much broader. By ensuring that the Bishop's office runs smoothly and efficiently, you will play an important part in supporting his ministry and the mission of the Diocese of Sheffield to flourish and grow.
Whether you are already familiar with the life of the Church of England or are bringing valuable experience from another sector, if you believe your skills and experience match what we are looking for, we would be delighted to hear from you. A sympathy for the Christian Faith is essential.
1. PROVIDING EFFICIENT PA SUPPORT TO THE BISHOP OF SHEFFIELD
* Advanced planning and management of the Bishop's diary
* Organising all appointments and providing practical briefings about the arrangements made for all visits and meetings
* Preparing the Bishop's papers for all meetings and maintaining an efficient system for tracking papers
* Planning and organising the Bishop's travel arrangements in the UK and abroad
* Dealing promptly with all incoming correspondence and drafting replies
* Receiving and dealing with all emails in the PA's inbox and that of the Bishop
* Opening and allocating incoming post and dealing with letters where appropriate
* Handling a wide range of telephone enquiries with confidence, diplomacy, and tact - answering questions directly or passing them on to the Bishop or Chaplain or other appropriate source of information
2. GENERAL OVERSIGHT AND RUNNING OF THE BISHOP'S OFFICE
* Welcoming all visitors and arranging catering as necessary
* Ensuring that the office is kept tidy and all necessary equipment is purchased and maintained
* Daily filing and overseeing the management of all paper and computerised filing systems
* Organising the archiving of papers as appropriate
* Ensuring that the office database is kept up to date
* To be present at some meetings and at the Bishop's direction to take notes
* Delegation of work to the Administrative Assistant
3. FINANCE
* Managing a budget in excess of £100K and dealing with all day to day financial matters including the bishop's expenses
* Managing the day to day running of all bank accounts held by the bishop in his corporate capacity
* Transferring money, making payments and keeping records as required
* Administering the Bishop's Official Expenses account
* Administering the Bishop's Discretionary account
* Applying for grants from various funds, including the Lady Hastings Charity, by preparing applications, organising and recording all monies received and providing reports to the charities on how the monies was used
* With the advice of the Bishop and his Senior Staff, allocating holiday grants and making appropriate payments
4. MANAGEMENT OF BISHOPSCROFT
* Payment of all household bills including regular review of utility providers
* Liaison with Church Commissioners' Agent concerning all upkeep and repairs
* Making arrangements for convenient appointments for servicing and any work required
* Organising the purchase and installation of items for the Bishop's House on behalf of Bishoprics
* Liaising with the IT support advisors and organising IT provision at the office
* Maintaining the house inventory
5. HOSPITALITY
* Planning and organising catering for a range of social events each year, including the termly civic dinners and evening suppers
* Managing arrangements for the biennial Bishop's Garden Party
* Coordinating a week of Summer Term evening receptions (held in alternate years to the Bishop's Garden Party)
* Venue management and liaison
6. SUPPORTING THE WORK OF THE DIOCESE
* Organising the recruitment process for all senior appointments in the Diocese, including the advertising of posts and the logistics of all meetings and interviews
* Distributing information and organising arrangements for Deanery Days across the Diocese
* Working with the Bishop's Chaplain to agree and confirm dates for confirmations
* Supporting the Bishop's Chaplain with the clergy ministerial development review (MDR) process, including maintaining the database and collating and filing completed reviews on a two-year cycle.
* Supporting the Bishop's Chaplain in managing enquiries and maintaining up-to-date records of those holding the Bishop's Permission to Officiate (PtO).
* Confirming with the appropriate church leader, lay or ordained, the purpose of each parish visit; making all practical arrangements and briefing the Bishop beforehand
7. CIVIC VISITS
* Planning and organising a programme of visits to individuals, institutions, workplaces and events across the region with a focus on extending the reach and mission of the Church
* Responding to all invitations for the Bishop to attend civic events and meetings outside the Church
8. NATIONAL CHURCH
* Collating all papers and making the logistical arrangements for the Bishop's work related to General Synod, the House of Bishops, College of Bishops, the Archbishops' Council and any other national and regional meetings
* Managing the Bishop's Church Commissioner Trustee commitments, including maintaining the diary, preparing meeting papers and ensuring all relevant documentation is available in advance of meetings
* Engagement with the PA network and key members of the NCI staff
9. HOUSE OF LORDS
* Liaising closely with the Bishop's Parliamentary and Policy Researcher on the Bishop's schedule in the House of Lords
* Assisting with papers relating to the Bishop's role in the House of Lords
* Processing the Bishop's monthly HOL expense claim
10. ORGREAVE INQUIRY
* Liaising closely with the Orgreave Inquiry Secretariat to coordinate the Bishop's involvement, including managing meeting requests and maintaining the diary
* Completing the Bishop's monthly fees timesheet and expense proforma
11. LINE MANAGEMENT and Development of the Administrative Assistant
* Carrying out other duties as and when required
Qualifications / Education / Experience
* Educated to degree standard or with relevant secretarial qualifications and equivalent work experience
* Previous PA and administrative experience reporting to a senior manager
* Finance processing and accounts management
* Must be able to handle confidential information
* Experienced in dealing with people at all levels
* Ability to prioritise effectively
Knowledge, Skills, Attributes
* In sympathy with the vision, aims and objectives of the Church of England and the Diocese of Sheffield
* The ability to understand and apply the priorities of the Bishop's ministry when allocating diary appointments
* Well presented work with a meticulous eye for detail
* Ability to show initiative and work with minimal or no supervision
* Excellent communication skills both oral and written, including a competent and friendly telephone manner
* Good interpersonal and diplomatic skills with the ability to deal with people from all walks of life with courtesy and on occasion appropriate firmness
* Ability to maintain a high degree of confidentiality and handle sensitive issues with discretion
* Well organised, methodical and the ability to manage competing priorities
* Ability to work calmly under pressure and meet deadlines
* Ability to work independently and as a member of a team and the wider household
* Competent in the use of Microsoft Office including Word, Excel and PowerPoint
* Proficient in the use of databases and CRM systems for maintaining accurate records, managing contacts, and producing reports
* Excellent word processing skills from manuscript and audio
* Good literacy and numeracy skills
DESIRABLE REQUIREMENTS
* Detailed knowledge of the Church of England, its structures and practices
* Understanding and interest in the Bishop of Sheffield's ministry
Registered Charity
101 - 500
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.
Thank you!
Head of Fundraising – Oasis Hub Waterloo
Salary: £46,403–£52,420 per annum
Location: Waterloo, London SE1
Hours: Full-time (40 hours per week)
Contract: Permanent
Oasis Hub Waterloo is looking for an experienced and ambitious fundraiser to lead the next chapter of our fundraising journey.
For over 20 years we’ve been serving our local community through an integrated model that brings together education, community services and church. Every week we support children, young people and families through our schools, Foodbank, debt, welfare, housing and immigration advice, youth work, mentoring, community spaces and much more. Our vision is for community: where everyone is included, making a contribution and reaching their God-given potential.
As our new Head of Fundraising, you’ll play a key role in making that vision possible.
You’ll develop and deliver a sustainable fundraising strategy, building income across trusts and foundations, major donors, corporate partnerships, statutory funding, community fundraising and individual giving. You’ll also lead and develop a small fundraising team and work closely with colleagues across the organisation to maximise opportunities for support.
You'll be joining us at a pivotal moment in the organisation, as we seek to embed a sustainable income generation strategy, ensuring we can sustainably meet and grow our £1.3 million budget. This is a strategic leadership role with plenty of hands-on fundraising.
We’re looking for someone who has:
· A successful track record in senior fundraising, particularly securing significant trust and foundation funding.
· Experience developing and delivering fundraising strategies that achieve sustainable income growth.
· Excellent relationship-building and communication skills.
· Experience managing staff.
· A passion for community transformation and social justice.
In return, you’ll join a values-driven organisation genuinely working to transform our community every day.
As part of the package, Oasis offers:
· A pension scheme, offering 7% employer contribution.
· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).
· Policies which promote wellbeing and are family friendly.
To apply: Please send a CV, alongside the completed application questions by email - incomplete applications will not be considered. Please visit the Oasis Charity Jobs website for further information.
Closing date: 9am Wednesday 2 September
Interview date: Thursday 10 September, in-person, at Oasis Waterloo
We appreciate you may wish to use AI to support elements of your application but we strongly encourage all candidates to submit applications that genuinely reflect their own skills, achievements and lived experiences. It's what makes your application stand out!
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from Oasis' Christ-centered ethos.
Oasis is committed to safeguarding and promoting the welfare of children and vulnerable adults. The successful candidate will be subject to appropriate safeguarding checks.
We welcome applications from people of all backgrounds and are committed to building a diverse and inclusive workforce.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
To apply: Please send a CV, alongside the completed application questions by email - incomplete applications will not be considered.
The client requests no contact from agencies or media sales.
Thank you!
Working within the Cyber Security Team, you will actively monitor DLP tooling and respond to incidents where appropriate. You will also have a good understanding of general technical support tasks, and be able to support local colleagues when needed.
You will play a key role in protecting the organisation's sensitive information by monitoring, investigating, and responding to data loss prevention incidents using Microsoft Purview and related security tooling. You will assess alerts, support incident handling, and work with colleagues and third parties to reduce data protection risks and improve controls.
Alongside your DLP responsibilities, you will also provide hands-on IT support to users within the Bishopthorpe office, helping to resolve technical issues and ensure a reliable local IT service. This will involve working closely with internal stakeholders, suppliers, and support partners to deliver practical, user-focused outcomes.
- Monitoring data loss prevention alerts and incidents through Microsoft Purview and associated security tools, ensuring timely review, triage, investigation and resolution.
- Investigating potential data handling breaches, policy violations and suspicious activity, escalating issues where appropriate and supporting incident response activity.
- Analysing DLP events and trends to identify recurring issues, control gaps and opportunities to strengthen data protection arrangements.
- Assisting with the development, implementation and continuous improvement of DLP policies, rules and processes in line with organisational and regulatory requirements.
- Providing advice and guidance to users on the appropriate handling, sharing and protection of sensitive information.
- Liaising with internal stakeholders, managed service providers and third-party suppliers to support the investigation and resolution of security and data protection incidents.
- Producing clear and accurate records, reports and documentation relating to DLP incidents, user issues, remediation actions and service activity.
- Supporting local users within the Bishopthorpe office by providing first-line and second-line IT support for hardware, software, account access and general technical issues.
- Maintaining local IT equipment and end-user devices, ensuring they remain operational, secure and fit for purpose.
- Co-ordinating with wider IT teams and external support partners to resolve escalated issues and maintain continuity of service for local users.
- Assisting with the setup, installation, replacement and support of end-user devices and office-based IT equipment where required.
- Ensuring that all support activity is delivered in accordance with IT service standards, cyber security requirements, data protection obligations and organisational policies.
- Communicating effectively with users and stakeholders, providing clear updates, managing expectations and delivering a professional and customer-focused support service.
- Contributing to continuous service improvement by identifying opportunities to enhance user support, security monitoring and operational processes.
- Supporting other cyber security and IT operational activities as required by the needs of the team and wider department.
Essential
Knowledge/Experience
- Experience of monitoring, investigating and responding to security or data-related incidents
- Experience of using Microsoft Purview, Data Loss Prevention tools, or similar security technologies
- Experience of providing hands-on IT support to end users in an office environment
- Experience of working with third-party suppliers and internal stakeholders to resolve technical issues
- Knowledge of data protection principles and the secure handling of sensitive information
- Experience of documenting incidents, support activity and remediation actions clearly and accurately
Skills & Abilities:
- Ability to investigate, analyse and resolve technical and security-related issues in a structured manner
- Ability to prioritise workload and respond effectively to competing demands
- Strong communication skills, with the ability to explain technical matters clearly to non-technical users
- Ability to build effective working relationships with colleagues, users and external partners
- Good attention to detail and ability to handle sensitive or confidential information appropriately
- Ability to work independently whilst also contributing effectively as part of a wider team
- Strong customer service skills and a practical, user-focused approach to support
Registered Charity
101 - 500
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Church Engagement & Fundraising Officer
12-month Fixed Term Contract. Full Time, Home-based (with weekly travel)
Location: London and the Northern Home Counties
Salary: £44,945 per annum
If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience.
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues. This is a homeworking role and you are expected to be in the London office once a month
About the role
Reporting in to the Church Engagement & Fundraising Advisor, the Church Engagement & Fundraising Officer is a proactive fundraising and church engagement role.
You will be out in churches and communities across London and the home counties, building new relationships, strengthening existing high-value support, and inspiring churches to give, act and pray with Christian Aid.
You will identify and approach prospective churches, pick up the phone to book meetings, speak confidently in church services and local gatherings, and make compelling asks that lead to increased giving and deeper engagement.
This is a remote team to facilitate post holders to be proactively present in local church communities. Much of your impact will come from being out and about: visiting churches, meeting clergy and volunteers, attending local events, speaking at services, and building relationships face to face. You should expect regular travel across London and the home counties, including some evenings and weekends.
We are looking for someone who is energised by being out in the community, not someone looking for a primarily desk-based role.
In this role, success will mean:
- building a strong pipeline of churches and groups with the potential to support Christian Aid;
- securing meetings, speaking opportunities and invitations into church spaces;
- inspiring churches to increase their giving, particularly around appeals and key fundraising moments;
- strengthening relationships with current high-value church supporters so they feel known, thanked and encouraged;
- equipping volunteers and local champions to extend Christian Aid’s reach;
- using insight, data and local knowledge to prioritise the relationships with greatest potential.
A significant part of this role will be proactive new relationship-building. You will not only respond to churches already connected with Christian Aid; you will identify new opportunities, approach churches and leaders, and work creatively to open doors for giving, fundraising, campaigning and prayer.
About you
Who we are looking for:
Essential:
- Demonstrable experience driving fundraising and relationship building.
- Knowledge of church audiences across all denominations.
- Experience of mentoring volunteers to add capacity, skills and aptitude to empower and support them.
- Detailed knowledge of the principles of good donor management or customer care, and understanding of the principles of relationship building.
- Developed communication skills to inspire others to take action and use their skills and resources to fundraise and donate.
- Developed communication skills to communicate complex messages creatively and effectively to diverse audiences.
- An ability to analyse and interpret information and data to prioritise work and achieve results.
- Organisational skills to work under pressure and manage competing priorities to deliver multiple concurrent activities.
- The ability to travel frequently to locations, including some evenings and weekends.
Desirable:
- Knowledge of current fundraising legislation and good practice.
- Knowledge of relevant church networks and denominational structures.
- Ability to effectively portray development messages in a theological context.
- Knowledge of global development issues and Christian Aid’s work.
- Good knowledge of the London and South East geographical region.
This role would suit you if you are a confident relationship-builder who enjoys getting out into communities, opening doors and inspiring people to act. You might come from community fundraising, church engagement, major donor engagement, sales, business development, volunteer mobilisation or a church-facing role with clear fundraising experience.
You will need to be confident talking with churches, meeting ambitious targets, comfortable making asks for financial support, and motivated by helping local communities turn faith, generosity and concern for global justice into practical action.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
The client requests no contact from agencies or media sales.
Thank you!
Lead safeguarding. Shape culture. Enable safer churches.
The Diocese of London is seeking an exceptional safeguarding leader to serve as our first Director of Safeguarding.
This is a pivotal leadership role at the heart of the Church of England’s largest and most diverse diocese, driving a culture that is preventative, accountable, transparent and focused on learning and improvement.
The successful candidate will provide strategic leadership for safeguarding across the Diocese, oversee governance and assurance, lead a skilled safeguarding team, and champion the voices of victims and survivors.
We are looking for a credible and experienced professional with significant safeguarding expertise, strong professional judgement, and a passion for enabling safer churches.
Join us in shaping the future of safeguarding in London. We would be delighted to hear from you.
The postholder will have an enhanced DBS check.
The closing date for applications is Sunday, 20 September at 5pm. The selection day will take place in-person on Thursday, 22 October.
Please refer to the Candidate Information pack for the full details of the Role, Responsibilities and Person Specification.
Registered Charity
0
For every Londoner to encounter the love of God in Christ
Thank you!
Are you a talented storyteller, digital communicator, and community builder looking for a role with real purpose? St Marylebone Parish Church is seeking a creative and proactive Communications & Engagement Officer to help shape the voice and presence of one of London's most historic and vibrant parish churches. In this dynamic role, you'll lead engaging communications across digital, print, media, and events, promoting worship, music, outreach initiatives, and community activities that make a meaningful difference in people's lives.
Working at the heart of a thriving church community, you'll have the opportunity to create inspiring content, build relationships with diverse audiences, develop impactful marketing campaigns, and help strengthen connections with congregation members, local residents, visitors, businesses, and community partners. No two days will be the same, offering a rewarding blend of communications, engagement, events, and operational support.
If you're an organised and enthusiastic communicator with a passion for building communities and telling compelling stories, this is your chance to use your skills in a role where your work will have a visible and lasting impact. Join St Marylebone Parish Church and help bring our mission, values, and community outreach to a wider audience.
Non Charity Employer
21 - 50
We are a large Parish Church in central London, a community from all over the world and of all ages, journeying together in faith, hope and love.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are hiring a Global Marketing Manager to take incredibly powerful, true stories from the Persecuted Church and turn them into world-class campaigns and marketing assets that fundraising offices around the world can use to grow.
Join a global ministry and use your marketing expertise to amplify the voices of persecuted Christians and bring the stories of the Persecuted Church to life for audiences around the world. You will shape campaigns that inspire prayer, advocacy and support, influence a worldwide network across cultures, and lead marketing at a global level.
WHAT THE GLOBAL MARKETING MANAGER ROLE INVOLVES
-
Leading the development and delivery of core fundraising and marketing resources – social media, web, email, film, magazine, direct mail appeals, major donor proposals, and church and volunteer resources – providing creative direction, project management and quality assurance throughout.
-
Overseeing the creative concept development process for global fundraising and marketing campaigns, providing strategic input and creative direction.
-
Line managing a team of two Marketing Project Managers, and building relationships with marketing and communications leads across our 25 global offices.
-
Managing corporate brand guidelines and giving guidance to our fundraising offices and international specialists on brand execution.
-
Managing the marketing budget, monitoring expenditure and ensuring cost-effective delivery of marketing activities.
-
Planning and managing the end-to-end delivery of marketing projects, including schedules, creative briefs and stakeholder engagement, and evaluating performance through usage and campaign response data
-
Staying at the forefront of strategic brand and marketing thinking, and bringing best practice in from the wider charity sector.
-
Supporting new markets development, with a particular focus on effective digital communications, plus ad-hoc support for major donor relationships.
WHAT YOU WILL BRING
- Significant experience in integrated marketing communications environment; a charity background is highly desirable.
- A track record of delivering complex projects and programmes with significant outcomes, ideally in church or supporter engagement.
- Experience applying brand strategy, positioning and execution to grow engagement , and of working with agencies and freelance specialists.
- Good working knowledge of Adobe Creative Suite (particularly InDesign , Photoshop and Premier Pro), with the ability to review and edit creative assets for quality and accuracy.
- Strong organisational skills, able to run multiple projects at once without losing quality or pace.
- A collaborative, cross -cultural communicator, equally comfortable leading a team and building relationships across a global network.
- You have excellent written and verbal English communication skills and can engage effectively with diverse audiences.
- A genuine, active Christian faith and a real passion for the persecuted church — this is not incidental to the role, it is central to it.
OUR OFFER
- Working at Open Doors means that you are actively involved in serving the worldwide Persecuted Church. We offer you a permanent, full -time position within a supportive, professional team. You will report to the Global Head of Marketing & Campaigns and line -manage two Marketing Project Managers.
- The role is remote friendly and open to candidates worldwide. As you will work with colleagues across continents, being in a Central European time zone helps bridge Asia and the Americas, but it is not essential.
- Salary will depend on experience and location .
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Keychange is a Christian charity with a proud history of supporting people by providing community for over a century. We believe that everyone has dignity and worth, and that people thrive best in communities where they are known, valued and supported. Across our care homes and housing communities, we seek to provide support that goes beyond compliance and is rooted in compassion, excellence and Christian values.
We are now seeking a Digital & Data Transformation Manager to provider leadership for our digital systems, data automation, cybersecurity protocols and AI adoption.
The role
As Digital & Data Transformation Manager you will have an ability to influence in digitisation, data and IT and work cross-organisationally with Care/Housing operations, Finance, HR, suppliers, Trustees and Executive leadership. Our need is to co-create the digital strategy, influence ways of working and problem solve at a practical level. This role will lead and add momentum to the digitisation of Keychange. The process has begun and this role will coordinate and add cultural sensitive impetus to the change. We want to multiply the gains already made to continue the transformation of the organisation.
The focus of the role includes:
- Digital and data transformation, including identifying emerging digital technologies that can support or enhance our operations and the development of a digital organisational dashboard
- Digital and data management, including data protection governance, data security and data management
- Operational delivery, including oversight of our outsourced IT contractor and technical management of our intranet development
This is a management role with real impact – both within Keychange and ultimately in the lives of people we support.
About you
We are looking for a values-led manager who brings:
- Experience in leading the development of digital systems, information governance, cyber-security improvement or digital transformation in a charity, care, housing, education or public sector environment
- Strong supplier-management skills
- Working understanding of cyber-security governance
- Ability to explain technical and governance issues clearly to non-technical and non-IT colleagues
- Ability to work at both management and practical implementation levels
You will be someone who combines strategic digital and data management with high standards of support, and who leads with integrity, humility and purpose.
What we offer
- Flexible hybrid working, generally at least one day in London Central Office, with family friendly working arrangements available
- Employee assistance programme (EAP) and life insurance
- Contributory pension scheme, up to 5%, with matched employer’s contribution up to 5%
- Enhanced sick pay for up to four weeks, in accordance with our sickness procedure
Please see the attached job pack for a full job description and person specification, and more information about how to apply. Please note that we reserve the right to close applications early, so we recommend that you apply at your earliest opportunity. This job advert will close on 6 September 2026. In-person interviews will take place on 17 September 2026.
All applicants need to be able to evidence the right to work in the UK. At this time we are not able to offer sponsorship for this position.
Registered Charity
101 - 500
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.
Thank you!
Location: Remote (Based in England, Scotland & Wales with some travel required).
Salary: £35,000 - £40,000 pro rata (£21,000 - £24,000 3 days or £28,000 - £32,000 4 days)
Hours of work: Full time OR part-time 3 or 4 days a week (21 or 28 hours)
Contract type: Permanent
Why work for Kids Matter?
- Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
- Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
- Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
- Flexible working across weekdays to suit your schedule.
About us
Kids Matter is one of the UK’s fastest growing children’s charities.
Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.
Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.
We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.
About the role
The Grant Manager role involves:
- Writing clear and compelling grant applications that communicate Kids Matter’s vision and impact
- Building and nurturing strong, professional relationships with grant funders through regular updates, meetings, and invitations to engage with our work.
- Working with the Head of Fundraising & Communications to forecast income and contribute to long term fundraising planning
- Working closely with programme, finance, and research and impact teams to gather accurate data, budgets, and stories
About you
Are you experienced in Grant Writing? Do you have strong relational skills? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?
Then we would love to hear from you!
How to apply
You can apply for the Grant Manager position by clicking ‘Apply via Website’ and completing a copy of our online application form.
The deadline for applications is 24th August 2026. All successful and unsuccessful applicants will be notified by email.
We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.
If you would like any application/interview support or you need any reasonable adjustments throughout the application process, or if you would like an informal phone call to ask questions or discuss the role, please contact Katie Washington (HR & Systems Manager).
Please see the job pack for more details on the role and application process.
Registered Charity
21 - 50
We exist to reduce the impact of poverty on children in need across the UK.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT GROWTH
GrowTH is a Christian charity in Tower Hamlets, working with local churches to house and empower people experiencing homelessness to start a new life. Through shelter, advocacy, and supported housing, we create environments where people are welcomed, listened to, and supported as part of a community. Our aim is not only to meet immediate needs, but to help each person rediscover their self-worth, unlock their potential, and encounter the transforming love of Jesus.
SUMMARY OF SUPPORT & HOUSING MANAGER
The Support & Housing Manager is a management role responsible for leading frontline staff, overseeing the quality of frontline support, and ensuring GrowTH’s Housing Project and wider support work operate safely, effectively, and in alignment with GrowTH’s purpose: enabling people experiencing homelessness to receive an excellent quality of holistic support in the practical, emotional, and social areas of their lives – as well as to encounter Jesus and experience genuine life transformation.
The role ensures that services not only function well operationally, but consistently deliver on GrowTH’s mission, promise to people, and values – supporting individuals to move from crisis towards stability, community, and restored identity.
ABOUT FRONTLINE SERVICES
GrowTH’s Frontline Services are:
1. Night Shelter (church based, rotating model)
2. Housing Project
GrowTH’s Frontline Staff currently are:
1. Night Shelter Advocate Workers (x2)
2. Housing Worker (x1)
As GrowTH develops its new Hub model, the Support & Housing Manager will play a key role in ensuring that the Night Shelter, Housing Project, and wider support functions operate as part of one joined-up pathway. Through effective management of frontline staff, the role will help create a culture in which staff are developed in their roles, work closely together, share insight appropriately, collaborate around complex cases, and ensure that guests and residents experience consistent support as they move between different parts of GrowTH’s work.
RESPONSIBILITIES
1. Operational Oversight of Frontline Services
The S&HM will oversee the quality and consistency of support delivered across GrowTH’s frontline services, including support provided to Night Shelter guests through the Advocate Workers, while holding direct management responsibility for the effective running of the Housing Project.
1. The S&HM ensures frontline services consistently embody GrowTH’s promise by creating an environment where individuals are welcomed with dignity, experience belonging, are supported to move forward, and have opportunities to explore the Christian faith.
2. Managing the effective running of Frontline Services through monitoring the quality and consistency of support delivered by staff using the following: Line Management reports (monthly); statistics; casework files; support plans; move on plans; resettlement processes and regular calls to referral agencies and churches to gather feedback on GrowTH staff.
3. Manage and support frontline staff in resolving operational issues and practical service delivery challenges.
4. Holding a small, focused frontline caseload, alongside their wider management responsibilities. This will include direct casework with a limited number of guests and residents, particularly within the Housing Project, where additional management input, continuity of support, or more complex casework is required. The S&HM will also work alongside frontline staff on complex cases, support plans, move-on planning, key meetings, and periods of increased frontline need, modelling high-quality, relational, well-recorded and appropriately boundaried support. This casework involvement should also be used to model good practice, strengthen casework quality, and support the development of frontline staff in their roles.
5. Manage and support frontline staff to improve the quality and effectiveness of guest and resident move-on by:
o Monitoring referral levels into services
o Monitoring move-on pathways and move-on discussions
o Assist frontline staff in identifying system blockages (e.g. move-on, referrals) and facilitating solutions to unblock them.
6. Ensuring consistency and clarity in how frontline services operate
7. Ensure GrowTH accommodation is safe, well maintained, and compliant with all relevant requirements.
8. Ensuring appropriate boundaries and expectations are maintained
2. Overall Management and Oversight of the Housing Project
The Support & Housing Manager will hold overall responsibility for the safe, effective, and mission-aligned running of GrowTH’s Housing Project, which currently provides accommodation for 16 residents. Working closely with the Housing Worker, the S&HM will ensure that the project provides stable, affordable, well-managed accommodation alongside clear, tailored support that helps residents move towards independence, community, and long-term housing stability. Responsibilities include:
1. Providing overall day-to-day leadership and management of the Housing Project, ensuring it operates safely, consistently, and in line with GrowTH’s values, policies, and purpose.
2. Supporting and overseeing the Housing Worker in their work with residents, ensuring support plans, risk assessments, case records, move-on plans, and resident engagement are of a high standard.
3. Ensuring residents are welcomed, treated with dignity, and supported to make progress in practical, emotional, social, and spiritual areas of life.
4. Overseeing referrals into the Housing Project, including suitability discussions with the shelter/support team, referral partners, and prospective residents.
5. Ensuring that residents are appropriately inducted into the project, understand the expectations of their licence agreement, and are supported to sustain their placement well.
6. Monitoring rent, licence fee, service charge, arrears, and housing-related financial processes in liaison with the relevant administrative/finance staff, ensuring that residents are supported to keep payments up to date and that financial issues are addressed promptly.
7. Ensuring Housing Project properties are safe, well maintained, appropriately furnished, and compliant with relevant health and safety, fire safety, gas, electrical, and housing requirements.
8. Managing day-to-day operational relationships with key housing stakeholders, including landlords, housing associations, contractors, maintenance providers, and other relevant agencies, particularly in relation to repairs, lettings, inspections, safety checks, rent/service charge issues, property standards, and resident sustainment.
9. Ensuring that Housing Project policies, procedures, house expectations, and resident agreements are clear, up to date, implemented consistently, and reflect actual practice.
10. Overseeing resident support, including budgeting, benefits, employment, training, life skills, wellbeing, relationships, community engagement, and preparation for independent living.
11. Ensuring appropriate boundaries, accountability, and standards of behaviour are maintained within the Housing Project, responding to concerns, complaints, safeguarding issues, and breaches of expectations in line with GrowTH procedures.
12. Managing move-on planning for Housing Project residents, ensuring residents are supported to prepare for suitable accommodation and that links are developed with appropriate move-on providers and pathways.
13. Working with the Director to review and develop the Housing Project, identifying strengths, gaps, risks, opportunities for improvement, and future development needs.
3. Staff Leadership, Performance, and Development
Ensure frontline staff are supported, effective, and accountable. Responsibilities include:
1. Line management of frontline staff
2. Performance management and addressing challenges in service delivery
3. The S&HM will model and cultivate GrowTH’s values within the team, ensuring that staff:
a. Demonstrate compassion and consistency in their work
b. Follow through on commitments to guests and partners
c. Take responsibility for delivering high-quality support
d. Work collaboratively as part of a unified team
4. Supporting staff in decision-making, particularly with complex or challenging cases.
5. Ensuring staff receive appropriate training and development
6. Building a healthy, collaborative, and mission-focused team culture
4. Faith
As part of a Christian organisation, the Support & Housing Manager will:
1. Contribute to maintaining a Christ-centred culture across frontline services
2. Support staff to create environments of Christian community, care, and hospitality
3. Ensure accessible opportunities for guests to explore the Christian faith
4. Encourage staff to integrate GrowTH’s Christian ethos into their work in a way that is authentic and non-coercive
5. Other responsibilities
These include:
1. Being an active member of GrowTH’s Senior Management Team
2. Ensuring that safeguarding is embedded across all frontline services.
3. Participating in complaint resolution where appropriate
4. Escalating issues where necessary in line with organisational procedures
5. Ensuring frontline service procedures reflect actual practice on the ground
6. Supporting development of operational processes (e.g. referral pathways, service flow)
7. Occasionally representing GrowTH in external conversations where appropriate
