Peer Advocate Worker
Twickenham

We're now looking for a Part-time, Peer Advocate Worker to join our Homeless Health link team.

About Us

We are SPEAR, a charity dedicated to helping homeless people in South and West London find secure accommodation and work towards a positive future. For 30 years, we’ve worked tirelessly to support homeless people to recover from their personal issues and break down the barriers that they face. We recognise that homelessness is much more than just a housing issue, so we provide a range of accommodation and support services to help people reach their full potential.

This is a superb opportunity for an individual with drive, focus and a desire to work with our outstanding charity to help us to combat homelessness. You’ll discover a passionate, supportive environment where the entire team are working toward the same goals and are dedicated to making positive change and producing great results.

The Benefits

- Salary of £13,072.94 per annum
- 26 days’ holiday pro rata (increasing with service)
- Pension scheme
- Access to a free Employee Assistance Programme
- A range of benefits including cycle to work scheme and staff wellbeing sessions
- Refer a friend bonus scheme

This role will be responsible for the promotion of the services across the boroughs, engaging with a range of supported housing and homelessness service providers to source referrals into the services. The role will also be responsible for the liaison and communication of case management across any providers engaged with the service.

This role will deliver high quality services offered by the Homeless Health Link Programme focusing on the engagement of homeless clients, including rough sleepers into a range of primary care, mental health and substance misuse services. This post is required to undertake good quality case work and assessments of individual with complex needs including challenging mental and physical health needs.

Our health link service engages and supports rough sleepers with their mental and physical ill health needs, helping them access services that are often difficult to access, meaning that they have poor access to health and social care services.

You will need to have great communication, organisational and interpersonal skills, as well as being able to able to build on the relationships we have with our clients and stakeholders as well as create new relationships that benefit the service users and SPEAR as an organisation.

The role will be responsible for processing referrals into the service from a range of sources across the boroughs and act as an entry point into the service. To work closely and proactively with local authorities, statutory and non-statutory health and housing services to improve pathways for homeless clients accessing physical and mental health services.

Please see Job Description and Person Specification.

SPEAR is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environment is, the better our work will be.

At SPEAR, we welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.

Other organisations may call this role Support Worker, Outreach Officer, Peer Support Worker, Homeless Welfare Officer, Recovery Worker, Peer Support Worker, Peer Advocate Officer, or Peer Advocate Practitioner.

The King’s Fund paid-for events business began in 2006 and has grown organically year on year by developing new products and increasing reach.  The events programme attracts participants from across the NHS, local authority, people using health and care services, commercial, statutory, and the voluntary and community sectors. The King’s Fund’s vision is that the best possible health and care is available to all and our work involves understanding developments, challenges and opportunities across health and care. The events programme supports our organisational goals and brings people together to discuss, share and learn.

The events and partnerships team is responsible for delivering a large portion of the free events that take place across The Fund; including online events, roundtables, workshops, receptions and dinners. The team also has ownership over our paid-for events programme; which includes virtual conferences, in-person conferences and congresses. The events and partnerships team ensures that there is a co-ordinated and uniform approach to delivering virtual or in-person events, and that each is delivered to the same high standard.

Working with the Head of Events and Partnerships, you’ll take on a varied and interesting role. You will take the lead in organising, delivering and evaluating a portfolio of paid for and free to attend events. You will liaise closely with colleagues across the Fund to generate new conference ideas and lead on specific event content, playing a key role in the process of researching and creating individual event programmes. You will support the development of partnerships to generate income and build strong relationships with external organisations. You will have responsibility for ensuring our annual programme of events run smoothly, keep to strict budgets, meet the expectations of our delegates and enhance the public profile of The King’s Fund and its work.

Here at the Fund, we actively encourage applicants from underrepresented backgrounds, people from Black and ethnic minority backgrounds, those with disabilities and from the LGBT+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge as we recognise that diversity makes us stronger.

Hybrid working: Our premises in London are open and for the rest of the year our staff are working in the office at least one day per week. We are in the process of developing our working patterns in the longer term (from 2022) which we expect to include some time working from the office each week to better deliver our work and support our colleagues and clients.

Closing date for receipt of completed applications is Tuesday, 7 December at 9am. 

Please note that in order to apply, you must have documented proof of your right to live and work in the UK. Please do not send CVs. No agencies please.

Background

Welcome to Nova. We are a small diverse charity with a big reach and a novel approach to social change.

Since 1983, we have been offering grassroots support to our local community and pride ourselves on the positive impact our learning programmes have had on people’s lives. But we don’t stop there. Our mission is to challenge and expose structural inequality, because we believe the UK has the potential to grow into the most socially cohesive and inclusive society in the world.

We offer employment advice and adult education including basic maths, English and ICT courses; it’s fun and relaxed, whilst creating real progress. Our Family Programme events have a track-record of getting children inspired entertained and beaming.

Through our Reach Programming, from TEDx Ladbroke Grove to the Human Library, we love bringing unique voices together to inform, inspire and ultimately learn from each other. On our mission to social equality, we believe change can only come from bold dialogue.

Regardless of background or status, we create opportunities for people to learn, to grow and to experience new perspectives.

We are a small, friendly team with a supportive and non-hierarchical culture. We very much enjoy working together and are hugely committed to our work. We are also an inclusive team and are committed to having employees that represent all communities. We welcome applications from people from all identities and backgrounds.

About the role

We are seeking a strategic and practical individual, who is results driven, calm under pressure, proactive and adaptable, and has strong interpersonal skills. With excellent time management and organisational abilities, you will be detail focussed, and able to juggle multiple priorities, while maintaining a good level of communication across the team.

Location: North Kensington

Hours:                     Full-time (35 hours) Mon-Fri, 09:30-17:30

Term:                       Permanent

Reporting to: CEO

Salary:                  £37,500

Annual Leave: 25 days per annum

Application Process

• The deadline for applications is 1st January 2022
• Shortlisting and interviews will take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date
• Application is by way of CV with a Supporting Statement that should set out your motivations for applying and how your work experience to date meets the scope of the responsibilities. As a general guide, your Supporting Statement should be a maximum of two sides of A4
• Only completed applications will be accepted

We regret that Nova can only consider applications from applicants with the right to work in the UK.

The Stay Home Safely team are here to support people living in Lambeth that are having to isolate for 10 days due to COVID-19 and offer the help that is needed to stay at home and stay safe.

You will be assigned practical tasks that need to be carried out so that clients can safely self isolate at home for 10 days and not have to go out. This could include a number of tasks for that person such as:

• Collecting and delivering your shopping
• Collecting and delivering your prescription medicines
• Delivering ready meals or hot meals
• Topping up prepayment meters for gas and electricity
• Dog walking

You will be a part of a team that will be carrying out the same tasks and supporting you throughout the day. At the moment we are looking for task workers to cover Friday - Sunday. Please note no tasks will be carried out in the clients home and social distancing is required at all times. PPE is provided and your travel whilst working is also paid for.

You need to be happy travelling around the borough all day, confident talking to the public and have good digital skills including using a smartphone, completing online forms and communicating regularly with the team via our online system.

If the role is still of interest to you please apply for the role and provide answers to the following 3 questions (in no more than 250 words per question) in your cover letter.

1. Why do you want to join us at Age UK Lambeth? And why now?
2. How would you define good customer care?
3. What skills would you bring to the role?

RAMFEL are currently seeking the following positions:

1. Immigration caseworker – this post is permanent and will focus on;

Supporting a range of clients in the borough of Islington, including rough sleepers, those with human rights claims and Citizenship applications for those who arrived under the Syrian Vulnerable Persons Settlement scheme

2. Immigration caseworker – this post is maternity cover for 9 months and will focus on;

 Supporting rough sleepers to regularise their immigration status

Interviews will take place on the 13th & 14th December, please let us know in your application email if you are not available on these days. Please indicate when you apply which role you are applying for and if you would like to be considered for both.

We particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the impact of immigration policy and practice.

Contract Duration: As stated in advertisement for each position

Salary and Benefits: £30500 for OISC level 3 / Qualified Solicitor with IAAS level 2 qualified candidates, £28,500 for OISC level 2 qualified candidates and £25500 for level 1.

IAAS qualifications for non-qualified solicitors will also be considered but you will be required to undertake OISC qualification

Pension scheme – Employer contribution 6%

Holiday entitlement: 28 days annual leave, EAP and cycle to work scheme available

Location: Hybrid working from home and our Stratford and Ilford offices

Overview

The Refugee and Migrant Forum of Essex and London is an OISC level 3 registered charity, that provides advice to help people access justice. We are expanding our legal advice provision and looking for a new adviser to join our legal team. The role gives an opportunity to assist some of the most vulnerable people in our society. There will be particular focus on working with people who are facing a crisis, providing advice work and support that will take them out of destitution and on a path towards integration.

Specific Responsibilities

Case management

1. Manage own caseload, working to advance the best interests of the client
2. Adhere to standards set out by OISC and AQS to deliver high quality advice
3. Liaise directly with the UKVI/HOIE and related governmental agencies 
4. Completion of forms, letters and applications
5. Liaise with and refer clients to solicitors or other advisers, as appropriate
6. Manage client expectations by discussing deadlines, outcomes and timing
7. Deliver advice outreach surgeries as and when required (none currently planned for this role)

Service monitoring

1. Ensure that any reporting and monitoring requirements agreed with funders are met in  full
2. Maintain client files and records in line with file management procedures

General responsibilities

1. Seek to continuously improve in order that the Charity delivers the best possible service to beneficiaries
2. Ensure that all of Ramfel’s Policies and Procedures are adhered to at all times
3. Attend internal training and external training as and when required
4. Participate in regular supervisions and team meetings
5. Act as a positive ambassador for the Charity at all times
6. Undertake any other duties that may be reasonably required

Flexibility

The post holder is expected to be responsive to Ramfel's policies, priorities and the changing needs of the organisation and will be expected to adapt their workload as required.

Management

This post will report to the Immigration Advice Manager – Rough Sleeping

Hours of work and leave

The position is FULL TIME (37.5 hours), however we will also consider candidates who would like to work part time. It is inevitable that in the nature of Ramfel's work the Immigration Advisor will occasionally exceed this. When more hours are worked, time may be taken off in lieu by arrangement with other members of the Team and with the appropriate member of management. Holiday entitlement is 28 days per annum plus bank holidays for full-time roles.

Job Benefits:

Health Care (Cash plan)

Optional day off to volunteer

Option to buy and sell additional holiday

Life Assurance

Bike2Work Scheme

Home Based: Hounslow, London

Job reference: 152

Permanent contract

Part time: 22.2 hours, 3 days per week working between Monday and Friday 9am-5pm

Salary: £13,500.00 - £15,373.80 per annum, pro rata (full time equivalent salary £22,500.00 - £25,623.00 per annum), plus London weighting £1,909.20 per annum, pro rata (full time equivalent£3,182.00 per annum)+ Benefits (dependent on experience)

Due to the nature of the role and In line with legislation, the successful candidate will need to confirm and demonstrate that they are fully COVID-19 vaccinated, or be able to provide certified medical exemption.

Giving people a voice – and making sure it’s heard – is something POhWER does every day. We’re all about promoting equality, challenging unfairness and giving disadvantaged and vulnerable people access to high quality information, advice and advocacy services. POhWER is a registered charity that provides a range of services across England.

We are looking to recruit people who share our core values and can demonstrate that they apply and live those values in their daily working practice.

An exciting opportunity has arisen for a part time Independent Advocate to join our London team working on our Advocacy contract based in the Hounslow area of London.

The Independent Advocate is an integrated role covering the Mental Capacity Act, Mental Health Act and Care Act statutory services, and also our Community advocacy service. Successful candidates will be expected to become proficient across all of these services so we are looking for people with a passion and willingness to build on current experience and strive to continually develop.

You will be supporting a wide range of vulnerable adults often with profound and multiple needs, so you will have experience of this type of work, along with a good working knowledge of public and voluntary organisations.

Ideally, you will have strong experience working with vulnerable adults who are affected by significant health and social care issues who find it difficult to speak up for themselves; and experience providing persuasive verbal and written representations.

You will be a confident positive team player, able to work in partnership with clients and professionals, gaining an understanding of their issues by listening, exploring options and taking action as directed by them. Our ideal candidate will have worked in advocacy, information and advice or similar role before, ideally in a health, social care or voluntary setting and will have experience of working with vulnerable adults.

You will need to have a flexible attitude and must be comfortable handling highly sensitive information whilst able to work well independently and confidently on behalf of others. Strong communication skills and time management skills will be required and you will need to be computer literate.

Because of the nature and location of the role, applicants must live within the area. Travel expenses will only be paid once in the London zones 1-6.

We apologise in advance, that if you do not hear back from us within two weeks of the closing date then please presume that you have been unsuccessful.

As a minimum you should have:

• A good understanding of statutory advocacy under the Care Act 2014, Mental Capacity Act 2005 and Mental Health Act 1983 (2007 Amendments)
• An understanding of relevant public sector complaints processes
• Experience providing written reports to a high standard
• Ability to form positive boundaried working relationships with a wide range of clients
• Ability to support clients who may have a range of particular communication and other needs
• Ability to provide non-instructed advocacy
• Ability to manage a complex caseload covering a wide range of subjects
• Ability to research options to ensure clients can make an informed choice
• Excellent communications skills, able to communicate sensitively and empathetically
• Ability to communicate effectively with professionals and other organisations
• Manage risk to self and others
• Good personal planning and organisational skills
• Good IT skills
• An effective team player
• Flexible positive approach

Ideally you will also have:

• An excellent working knowledge and experience working within the frameworks of the Care Act 2014, Mental Capacity Act 2005 and Mental Health Act 1983 (2007 Amendments)
• Knowledge of advocacy best practice and experience delivering advocacy to the highest standards
• Excellent knowledge of public and third sector organisations and processes
• Experience of using relevant complaints processes
• Completed the National Advocacy Qualification
• Knowledge of non-Instructed advocacy
• Experience of working with people with a range of needs including acquired brain injury, autism, learning disabilities, dementia, mental health problems (including diagnosed mental disorders)
• Willingness to work in a range of environments

Special requirements:

• Advocates will need to travel independently of public transport. You must have a full clean driver’s licence and access to a vehicle you can use for work purposes during work hours (exceptions apply in London)
• You must live within or close to the border of the relevant contract area/s in which you will be working. For regular day-to-day tasks, travel expenses will only be paid within the contract working area

How to apply

Please submit your CV and cover letter (cover letter no longer than 1 side of A4) before the application deadline 9am, Friday 3rd December 2021. In your cover letter please include your reasons for applying for the role, how you meet the person specification criteria and your notice period.

Please submit your CV and cover letter to [email protected] .net quoting reference 152.

Interviews are due to be held remotely.

Previous unsuccessful candidates do not need to apply.

Closing date: 9am, Friday 3rd December 2021

Interviews: Tuesday 14th December 2021

For an informal discussion please contact Anna Duthie, Community Manager.

A DBS check will be required for this post.

POhWER is an equal opportunities employer, holder of the Investors in People Silver award and a member of the MINDFUL EMPLOYER scheme. We are a member of the Positive about Disability scheme and disabled applicants who meet all the essential criteria will be guaranteed an interview.

Job Benefits:

Health Care (Cash plan)

Optional day off to volunteer

Option to buy and sell additional holiday

Life Assurance

Bike2Work Scheme

Home Based: Hillingdon, London

Job reference: 150

Permanent contract

Full time: 37 hours, 5 days per week working Monday to Friday 9am-5pm

Salary: £22,500.00 - £25,623.00 per annum, plus London weighting £3,182.00 per annum+ Benefits (dependent on experience)

Due to the nature of the role and In line with legislation, the successful candidate will need to confirm and demonstrate that they are fully COVID-19 vaccinated, or be able to provide certified medical exemption.

Giving people a voice – and making sure it’s heard – is something POhWER does every day. We’re all about promoting equality, challenging unfairness and giving disadvantaged and vulnerable people access to high quality information, advice and advocacy services. POhWER is a registered charity that provides a range of services across England.

We are looking to recruit people who share our core values and can demonstrate that they apply and live those values in their daily working practice.

An exciting opportunity has arisen for an Independent Advocate to join our London team working on our Advocacy contract based in the Hillingdon area of London. The Independent Advocate is an integrated role covering the Mental Capacity Act, Mental Health Act and Care Act statutory services, and also our Community advocacy service. Successful candidates will be expected to become proficient across all of these services so we are looking for people with a passion and willingness to build on current experience and strive to continually develop.

You will be supporting a wide range of vulnerable adults often with profound and multiple needs, so you will have experience of this type of work, along with a good working knowledge of public and voluntary organisations.

Ideally, you will have strong experience working with vulnerable adults who are affected by significant health and social care issues who find it difficult to speak up for themselves; and experience providing persuasive verbal and written representations.

You will be a confident positive team player, able to work in partnership with clients and professionals, gaining an understanding of their issues by listening, exploring options and taking action as directed by them. Our ideal candidate will have worked in advocacy, information and advice or similar role before, ideally in a health, social care or voluntary setting and will have experience of working with vulnerable adults.

You will need to have a flexible attitude and must be comfortable handling highly sensitive information whilst able to work well independently and confidently on behalf of others. Strong communication skills and time management skills will be required and you will need to be computer literate.

Because of the nature and location of the role, applicants must live within the area. Travel expenses will only be paid once in the London zones 1-6.

We apologise in advance, that if you do not hear back from us within two weeks of the closing date then please presume that you have been unsuccessful.

As a minimum you should have:

• A good understanding of statutory advocacy under the Care Act 2014, Mental Capacity Act 2005 and Mental Health Act 1983 (2007 Amendments)
• An understanding of relevant public sector complaints processes
• Experience providing written reports to a high standard
• Ability to form positive boundaried working relationships with a wide range of clients
• Ability to support clients who may have a range of particular communication and other needs
• Ability to provide non-instructed advocacy
• Ability to manage a complex caseload covering a wide range of subjects
• Ability to research options to ensure clients can make an informed choice
• Excellent communications skills, able to communicate sensitively and empathetically
• Ability to communicate effectively with professionals and other organisations
• Manage risk to self and others
• Good personal planning and organisational skills
• Good IT skills
• An effective team player
• Flexible positive approach

Ideally you will also have:

• An excellent working knowledge and experience working within the frameworks of the Care Act 2014, Mental Capacity Act 2005 and Mental Health Act 1983 (2007 Amendments)
• Knowledge of advocacy best practice and experience delivering advocacy to the highest standards
• Excellent knowledge of public and third sector organisations and processes
• Experience of using relevant complaints processes
• Completed the National Advocacy Qualification
• Knowledge of non-Instructed advocacy
• Experience of working with people with a range of needs including acquired brain injury, autism, learning disabilities, dementia, mental health problems (including diagnosed mental disorders)
• Willingness to work in a range of environments

Special requirements:

• Advocates will need to travel independently of public transport. You must have a full clean driver’s licence and access to a vehicle you can use for work purposes during work hours (exceptions apply in London)
• You must live within or close to the border of the relevant contract area/s in which you will be working. For regular day-to-day tasks, travel expenses will only be paid within the contract working area

How to apply

Please submit your CV and cover letter (cover letter no longer than 1 side of A4) before the application deadline 9am, Monday 6th December 2021. In your cover letter please include your reasons for applying for the role, how you meet the person specification criteria and your notice period.

Please submit your CV and cover letter to [email protected] .net quoting reference 150.

Interviews are due to be held remotely.

Previous unsuccessful candidates do not need to apply.

Closing date: 9am, Monday 6th December 2021

Interviews: Thursday 16th December 2021

For an informal discussion please contact Stephanie Linden or Anna Duthie, Community Manager.

A DBS check will be required for this post.

POhWER is an equal opportunities employer, holder of the Investors in People Silver award and a member of the MINDFUL EMPLOYER scheme. We are a member of the Positive about Disability scheme and disabled applicants who meet all the essential criteria will be guaranteed an interview.

We started our Counselling service a number of years ago now and it continues to grow and thrive. Is it led by our Counselling Manager and Clinical Lead and is supported administratively by a Counselling Officer.

We are now looking for a Counselling Co-ordinator to act as a deputy to the Counselling Manager and Clinical Lead to support the service to continue to grow and develop. We are looking for an enthusiastic and dynamic individual to take up the role of Counselling Co-ordinator. If you feel passionately about mental well-being and addressing inequalities and have a mission to support and empower people, we want to hear from you.

You will be dedicated to high quality service provision, drawing on a range of theoretical models and perspectives, offering assessments and therapy to clients with severe and complex mental health problems. Presentations will vary from mild to more severe psychological distress and complexity. Therapists work with people with complex mood problems, trauma and PTSD presentations, psychosis, and complex emotional needs.

You will be joining our friendly, creative, and supportive team and we place a lot of importance on the health and wellbeing of all our staff. There are also opportunities for CPD and networking with various organisations across the community (GP/IAPT other mental health services).

Contract: 12 months with potential for extension. 

Hours: Part-time 15 hours per week. There may be potential for hours to increase as the service grows. Days and times of work are to be agreed with the Counselling Manager and Clinical Lead, some flexibility may be possible.

Location: Richmond AID is based in Teddington in the London Borough of Richmond upon Thames. We would require some home working at present but we do anticipate returning to some face to face delivery soon, in line with government advice on Covid-19, therefore the postholder must be able to commute to the office as required. 

Qualifications and experience

You will be either fully accredited, or in the process of accreditation, with BACP (British Association for Counselling and Psychotherapy), NCS (National Counselling Service) or UKCP (UK Council for Psychotherapy). 

We are looking for someone that has a Supervisor qualification or is interested in training to become a supervisor. Supervision and professional support will be provided by our Counselling Manager and Clinical Lead.

It is essential to have experience of integrative counselling, management and working within an organisational setting, together with a willingness to embrace and develop a broad range of counselling models. The job requires high levels of professionalism and leadership and management skills.

The role will involve

You will be responsible for coordinating a team of volunteer and placement counsellors to deliver the service. You will provide group or individual supervision to volunteer and placement counsellors as required. The service currently offers a blend of online and in person counselling delivered by volunteers who may be working remotely.

You will be responsible for screening and assessing referrals, managing wait lists, and providing psychological consultation to colleagues and other services.

You will promote the service to

• clients, attracting a wide range of clients with different levels of need, increasing our current numbers
• the wider community including GP practices, health settings, social prescribers, social care, the voluntary and community sector,
• colleges providing therapeutic training for the recruitment of student therapists

Job Benefits:

Health Care (Cash plan)

Optional day off to volunteer

Option to buy and sell additional holiday

Life Assurance

Bike2Work Scheme

Home Based: Tower Hamlets,London

Job reference: 130

Permanent contract

Full time: 37 hours, 5 days per week working Monday to Friday 9am-5pm

Salary: £22,500.00 - £25,623.00 per annum, plus London weighting £3,182.00 per annum+ Benefits (dependent on experience)

Due to the nature of the role and In line with legislation, the successful candidate will need to confirm and demonstrate that they are fully COVID-19 vaccinated, or be able to provide certified medical exemption.

Giving people a voice – and making sure it’s heard – is something POhWER does every day. We’re all about promoting equality, challenging unfairness and giving disadvantaged and vulnerable people access to high quality information, advice and advocacy services. POhWER is a registered charity that provides a range of services across England.

We are looking to recruit people who share our core values and can demonstrate that they apply and live those values in their daily working practice.

An exciting opportunity has arisen for a full time Independent Advocate to join the London team. The post will be home based working acrossTower Hamlets, London.

You will be supporting a wide range of vulnerable adults often with profound and multiple needs, so you will have experience of this type of work, along with a good working knowledge of public and voluntary organisations.

Ideally, you will have strong experience working with vulnerable adults who are affected by significant health and social care issues who find it difficult to speak up for themselves; and experience providing persuasive verbal and written representations.

You will be a confident positive team player, able to work in partnership with clients and professionals, gaining an understanding of their issues by listening, exploring options and taking action as directed by them. Our ideal candidate will have worked in advocacy, information and advice or similar role before, ideally in a health, social care or voluntary setting and will have experience of working with vulnerable adults.

You will need to have a flexible attitude and must be comfortable handling highly sensitive information whilst able to work well independently and confidently on behalf of others. Strong communication skills and time management skills will be required and you will need to be computer literate.

Because of the nature and location of the role, applicants must live within the area; have a full driver’s licence and access to their own transport. Travel expenses will only be paid once in the London zones 1-6.

We apologise in advance, that if you do not hear back from us within two weeks of the closing date then please presume that you have been unsuccessful.

As a minimum you should have:

• A good understanding of statutory advocacy under the Care Act 2014, Mental Capacity Act 2005 and Mental Health Act 1983 (2007 Amendments)
• An understanding of relevant public sector complaints processes
• Experience providing written reports to a high standard
• Ability to form positive boundaried working relationships with a wide range of clients
• Ability to support clients who may have a range of particular communication and other needs
• Ability to provide non-instructed advocacy
• Ability to manage a complex caseload covering a wide range of subjects
• Ability to research options to ensure clients can make an informed choice
• Excellent communications skills, able to communicate sensitively and empathetically
• Ability to communicate effectively with professionals and other organisations
• Manage risk to self and others
• Good personal planning and organisational skills
• Good IT skills
• An effective team player
• Flexible positive approach

Ideally you will also have:

• An excellent working knowledge and experience working within the frameworks of the Care Act 2014, Mental Capacity Act 2005 and Mental Health Act 1983 (2007 Amendments)
• Knowledge of advocacy best practice and experience delivering advocacy to the highest standards
• Excellent knowledge of public and third sector organisations and processes
• Experience of using relevant complaints processes
• Completed the National Advocacy Qualification
• Knowledge of non-Instructed advocacy
• Experience of working with people with a range of needs including acquired brain injury, autism, learning disabilities, dementia, mental health problems (including diagnosed mental disorders)
• Willingness to work in a range of environments

How to apply

Please submit your CV and cover letter (cover letter no longer than 1 side of A4) before the application deadline 9am, Friday 10th December 2021. In your cover letter please include your reasons for applying for the role, how you meet the person specification criteria and have and your notice period.

Please submit your CV and cover letter to [email protected] .net quoting reference 130.

Previous unsuccessful candidates do not need to apply.

Closing date: 9am, Friday 10th December 2021

Interviews: Monday 20th December 2021

A DBS check will be required for this post.

POhWER is an equal opportunities employer, holder of the Investors in People Silver award and a member of the MINDFUL EMPLOYER scheme. We are a member of the Positive about Disability scheme and disabled applicants who meet all the essential criteria will be guaranteed an interview.

Are you comfortable working in a fast-paced, results-oriented environment? We are looking for an experienced Full-Time Employment Specialist to join our dynamic and fast-growing team, as part of our individual placement and support services to our clients with mental health problems.

Job Purpose

To provide an IPS employment service to support to enable people with common mental health problems to progress to and gain and sustain paid employment. Working in partnership with Hammersmith & Fulham IAPT as an integral team member, you will deliver an employment service following the Individual Placement and Support (IPS) model to a caseload of clients.

You will be based in H&F (homeworking during lockdown) and will work with clients on a one to one basis, supporting them with the confidence and practical tools to secure and maintain employment or alternative career pathways. As an Employment Specialist, you will be responsible for meeting set KPIs and Targets according to the requirements of the contract in helping unemployed people to meet and maintain employment.

The contract is fast paced, with the need to support clients in rapid and effective job search, in line with the contract requirements. Therefore, you will also need to ensure delivery meets all contractual obligations with regards to compliance.

This role is an exciting opportunity to be part of Resurgo’s growing Resurgo Consulting team, using Resurgo’s market leading approach to equip corporate and not-for-profit organisations with transformative leadership and management skills.

As an excellent communicator with coaching experience and a passion for our vision to inspire society in the field of business, you will be part of the design and delivery of our coaching programme to a range of organisations, working with existing and new clients to tailor coaching to their context.

In 2016 we were listed as one of the UK’s Best Workplaces in the ‘Great Place to Work’ Awards. In 2017 we won the Princess Royal Training Award which honours employers that have created outstanding training and skills development programmes, and we recently received a special commendation from the Princess Royal Training Awards Assessment Team for our exemplary training, learning and development response in the face of Covid-19.

The Charity

Founded in 2015, Breaking Barriers is a fast-paced, start-up charity with a mission to help refugees in London gain the knowledge, confidence and experience to secure stable and fulfilling employment in their new home. We offer effective and flexible employment support in direct partnership with businesses that help refugees secure work, progress into better jobs, and successfully integrate into UK society. We have a unique approach, working with corporate partners to help refugees develop careers that match their skills, experience and aspirations.

Since Breaking Barriers’ inception in 2015, we have grown to support in excess of 500 refugees per year and have ambitious plans to expand this as part of our strategic plan. We concentrate on getting things done in a flexible environment where everyone is encouraged to take ownership and contribute. We are a team of over 40 employees supported by several hundred volunteers, who are all driven and committed to helping London’s refugee community. We are looking for similarly driven and ambitious individuals keen to join an enterprising organisation where they can benefit from the opportunity to innovate and shape the direction of the charity. Colleagues who thrive are passionate, driven and have the confidence to work autonomously while remaining team players and sharing credit with all involved.

We are looking for someone who lives and breathes our values:

• Mission-led: our clients come before everything else.
• Welcoming: we want all people to feel happy, comfortable and secure with us.
• Collaborative: we are supportive and considerate, curiously exploring other viewpoints to find solutions.
• Enterprising: we are discerningly bold, entrepreneurial and have the courage to give things a go.

Role Overview

Breaking Barriers is experiencing a rise in enquiries from businesses who want to make their roles accessible to people from a refugee background and our clients (we use this term for the people we support). With a constantly changing recruitment landscape and with so many companies interested offering employment outcomes to our clients, we need to act quickly and opportunistically to make these roles accessible to our clients more efficiently. In parallel, we know that there are people from refugee backgrounds outside of Breaking Barrier’s current client base who could be filling these roles.

We have created an exciting new role within the team so that we can maximise the number of clients and people from refugee backgrounds filling vacant roles with businesses approaching Breaking Barriers. This role has a dual function of firstly, coordinating and speeding up processes for hiring programmes within Breaking Barriers and, secondly, creating new processes to open up job opportunities to prospective clients within our referral partner network. As Breaking Barriers scales nationally, we see the potential of expanding this model of support for clients of referral partner into new regions within the UK.

Forming part of the Employment team, this role acts as a focal point for coordination between the Employment team and the Corporate Partnerships team but is primarily client-focused with an emphasis on developing a deep understanding of our client base, working with clients directly to apply for roles and maintaining relationships with referral partner networks.

The purpose of this role is to:

• Coordinate and accelerate processes for hiring programmes and recruitment in order to maximise outcomes for clients;
• Maintain an overview of client skills and goals across in order to widen access for clients to job opportunities and inform a client-led approach to business development, ensuring that hiring programmes are in line with our mission;
• Scale up opportunities for people from refugee backgrounds by creating recruitment pathways within referral partner networks.

In summary, this role will:

• Represent the Employment team in Corporate Partnerships meetings to ensure effective communication around job opportunities;
• Identify, screen and provide support (where needed) at pace for clients wishing to apply for opportunities;
• Improve the use of data management, workflows and processes between the Employment team and Corporate Partnership team to ensure effective and efficient ways of working and to inform a sector-wide approach to working with businesses;
• Pilot new hiring programmes for prospective clients within referral partner networks to expand access to recruitment initiatives to more people from a refugee background, and implementing a nationwide approach based on the pilot’s results.

The successful candidate will have skills and experience in the following areas:

• A good understanding of employment support (including best practice in job applications and interviews);
• Data-driven: confident using CRMs and data to make processes more efficient and decisions based on evidence;
• Improvement mindset: looking at ways to make processes and ways of working better, to see beyond the status quo and innovate;
• Extremely proactive with an ability to work at pace;
• Excellent interpersonal skills: an ability to build trust with colleagues and work directly with clients;
• Strong external relationship management skills and confidence in representing the charity externally (primarily with businesses and referral partners);
• Excellent communication skills and proven ability to adapt communication style and information to difference audiences;
• An ability to grasp new concepts quickly and develop a broad understanding across different sectors, roles and employers.

RAMFEL Immigration Advice Manager

We are looking for a full time Manager but we are willing to employ on a part time basis (4 days a week) for the right candidate.

We particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the impact of immigration policy and practice.

We will only consider applications with relevant legal experience. Qualifications needed are OISC level 3/Qualified Solicitor with IAAS level 2 qualified candidate

Salary and Benefits: £34,240

Contract Duration: Permanent

Pension scheme: Employer contribution 6%

Holiday entitlement: 28 days annual leave, childcare vouchers and cycle to work scheme available

Location: RAMFEL’s offices in Ilford /Stratford with a mix of working from home and working from the office.

Overview

The Refugee and Migrant Forum of Essex and London (RAMFEL), is a not for profit organisation led by the needs of the individuals and communities we work with. Our focus is on providing immigration advice, destitution services, integration support and campaigning to improve the lives of refugees, asylum seekers and vulnerable migrants across London and Essex.

This is a role with responsibility for managing the delivery of projects focused on immigration advice. The RAMFEL Immigration Advice Manager will work with the caseworkers and legal advisors to ensure that clients receive excellent support and legal representation from RAMFEL. The Manager will focus particularly on supporting irregular migrants and their family to regularise their immigration status, as well as the non-for profit fee paying project (renewals).

Specific Responsibilities

Performance and resource management

1. Supports staff to ensure they can perform to a high standard through support and supervision, training and working closely with staff on complex cases
2. To be responsible for the day to day management and delivery of RAMFEL’s immigration advice services as agreed with the CEO and Head of Services.
3. Works with the Operations Manager, Head of Services and CEO to set and monitor performance indicators for RAMFELs services, including ensuring data for funding reports is available
4. Contributes to plans and budget monitoring for RAMFEL’s casework services
5. Ensures all relevant organisational systems, such as our database and annual leave booking system are used appropriately within their team.
6. Works with the Operations Manager, Head of Services and CEO to prioritise task and resource allocation.

People and culture

1. Recruit, induct, manage and develop paid staff and volunteers, participating in regular management support and appraisals.
2. Ensure staff and volunteers continue to operate to the highest standards and to all associated codes of conduct, relevant legislation and legal frameworks, including OISC compliance and AQS standards.
3. Supplies relevant information on service delivery to the CEO to ensure there are robust working practices and specialist support in place to ensure the wellbeing of all staff and volunteers is maintained and enhanced.
4. Works with the CEO, Head of Services and other legal managers to develop legal strategies and/or pre-litigation research to challenge laws that disadvantage rough sleepers.
5. Builds relationships with the legal sector, especially pro-bono units to help support the work of RAMFEL, including partnering on public law challenges.
6. Promotes a clear development pathway for staff and volunteers
7. Contribute to the training of volunteers and where appropriate staff

Service User inclusion

1. Ensures opportunities to volunteer or work within the service are accessible to a diverse community, reflecting the nature of our service users
2. Ensures sufficient Service User feedback is gathered to underpin effective service delivery

Relationship management

1. Builds collaborative and effective relationships across their team and works well with staff across the organisation.
2. Works with the CEO and Head of Services to manage relevant external relationships with partners from across the sector locally. Particularly to ensure that referral pathways to RAMFEL are clear to external organisations and manageable for the organisation.

Risk management

1. Maintain and update risk assessments related to service delivery in collaboration with the Operations Manager. Ensure that policies and procedures from the operations manual are followed, alongside OISC regulation and Health and Safety regulations.
2. Ensures rapid escalation and management of identified risks and ensures learning is embedded in operational models. In particular observing internal policy on safeguarding

Funding development

1. Will assist the CEO in the development of funding bids, by providing useful insight and data.
2. Will identify potential opportunities for funding and with the agreement of the CEO and in line with the organisational strategy prepare funding bids for submission

Systems

Ensures teams accurately, swiftly and appropriately utilise our database and any other agreed IT systems in line with organisational procedures and approaches, using reporting from these systems to inform operational decision making.

Casework

Assists at points directly with casework and will carry an ongoing caseload. Staff may not unreasonably refuse a request to undertake any task which is appropriate to their level for which they have the necessary skills and/or experience. Any resulting change to their objectives and priorities will be discussed and confirmed with their line manager

Flexibility

The post holder is expected to be responsive to Ramfel's policies, priorities and the changing needs of the organisation and will be expected to adapt the workload as required. They may be expected to attend relevant meetings and briefings both within and outside the office, some of which may be outside normal office hours.

Management

The Immigration Advice Manager is accountable to the Ramfel Board through the Ramfel management structure. The Immigration Advice Manager will usually be directed by the Head of Services, who will also act as a line manager.

Hours of work and leave

The position is FULL TIME (37.5 hours we may be able to accept part time working hours for the right candidate. It is inevitable that in the nature of Ramfel's work the Immigration Advice Manager will occasionally exceed this. When more hours are worked, time may be taken off in lieu by arrangement with other members of the Team and with the appropriate member of management. Holiday entitlement is 28 days per annum plus bank holidays for full-time roles.

Person specification

Skills

• Manage appropriate service delivery processes, mechanisms and systems, and their monitoring and evaluation
• Build strong and effective alliances and relationships at an operational level
• Use and operate delivery performance measures and report on delivery outcomes

Knowledge

• OISC level 3 qualified or IAAS level 2
• Project management experience is desirable
• Understanding of relevant context, issues affecting irregular migrants, asylum and immigration policy, working practice and legislation
• Working with vulnerable adults and children and the requisite regulatory frameworks

Experience

• Experience of working as an advisor to vulnerable people
• Management experience that includes:
• General management of a team supporting vulnerable people
• Experience of identifying service needs, and exploiting and developing service opportunities
• Understanding of casework and client needs, including experience of working with clients who have experienced trauma
• Liaison and networking with external partners
• Contribution to monitoring and evaluation of projects

Expected behaviours

• Focussing on people in crisis and encourage and encourages others to think from those perspectives
• Being accountable for resources; takes steps to embed value for money and spending in line with project budgets, including the allocation of staff time
• Seeking insight, supporting others to make the best use of the information available and drawing on different sources to develop new courses of action
• Applying strategic thinking; understands the strategic direction of the organisation and is able to relay that clearly and simply to staff, clients and external actors to justify decisions and workings of the organisation
• Working collaboratively, investing time to find out what others think and developing relationships with a mind to future potential opportunities
• Communicating well, providing clear explanations, raising awareness of issues and consulting with staff, clients and other actors.
• Developing yourself and others; developing capabilities and knowledge by seeking and using developmental opportunities to improve performance
• Solution focussed: supporting solutions or proposing alternative ones with rational, logical and well thought out options
• Managing personal impact by actively seeking out feedback to test thinking and continually improve

Desirable

• Knowledge of a relevant language to our client group.

WE ARE RECRUITING AN IRIS ADVOCATE/EDUCATOR TO WORK AS PART OF A PAN-LONDON PROJECT

Role:            IRIS Advocate/Educator

Salary:     £28,785 pa (including London Weighting)

Location: Advance Head Office in Hammersmith with travel across assigned boroughs to GP surgeries and partners as required. 

Contract:   Contract until 31st March 2022; in line with current funding

Hours:         35 hours per week 

About Advance

Advance is a well-respected charity established in 1998 to support women to cope and recover from experiences of domestic abuse and those who are at risk of offending or with short term sentences to reduce offending. At Advance we work alongside partner agencies to provide a dynamic response to survivors of Domestic Abuse. 

The IRISi Project

IRISi has been commissioned by The Mayor of London’s Violence Reduction Unit (VRU) to work with partners in the health and specialist Violence Against Women and Girls (VAWG) sector to rollout the IRIS programme in seven London Boroughs. Advance is working as one of the partners on this exciting new project.

The objective of the project is to improve the quality of life of patients by raising awareness of domestic abuse with GPs and improve the domestic abuse response and the provision of holistic care for patients by GP services. The project also aims to help families know how to identify issues and concerns and know where to access support, as well as offering them the opportunity to participate in the development of violence reduction solutions.

We currently cover Ealing, Brent, Hammersmith and Fulham, and Westminster where we work in partnership with GP surgeries to target and engage survivors from a diverse range of ethnic backgrounds who may not have access to mainstream domestic abuse services. 

Currently based in our Head Office in Hammersmith, the two vacancies will geographically focus on Hammersmith & Fulham/Westminster and Brent/Ealing; providing an excellent opportunity for career development within the field of Domestic Abuse. The successful applicant will receive specific IRISi training to deliver this programme.

The role

You will be supporting and providing on-going training for health professionals in general practice to help them understand and respond to domestic violence and abuse (DVA) and encouraging health professionals to ask women about their experience of abuse and respond, record, safety check and refer. 

A focus of this role is around building and maintaining effective relationships with general practice teams and providing individual needs-led information, support and advocacy (including signposting) for women who disclose their past or current experiences of DVA. 

Advance works with a diverse range of women across London and are committed to our staff workforce reflecting the women we support. If you have any additional language skills, please let us know in your application as they will be highly regarded.  

What you will bring:

•  An excellent understanding of the dynamics of domestic abuse and the impact especially in relation to survivor’s health and that of their children. 

•  Experience of working within a domestic abuse service ideally as an IDVA is required for this role. 

•  Confidence in advocating for the rights of survivors with professionals and effectively managing partner relationships. 

Previous IRISi experieince/training will be highly regarded. 

What we offer:

•  30 days holiday plus public holidays

•  Pension scheme 

•  Access to our Employee Assistance Programme

•  Various forms of wellbeing support 

•  Organisation wide away days

•  The opportunity to work in a flexible, supportive environment with a team of committed, inspiring women and we will support you as you to continue to build your skills and experience and grow your career

To apply: Please submit your CV along with a supporting statement setting out how you meet the criteria for the role.