Client Advisor Jobs in Watford, Hertfordshire
Funded By: City Bridge Foundation
Citizens Advice Southwark has been awarded funding by City Bridge Foundation to provide a welfare benefits advice service for Southwark residents and we are now seeking to recruit a full time welfare benefits caseworker.
The caseworker will be based between our two main offices in Peckham and Walworth and will assist with raising awareness and completing benefit claims, advocating on behalf of clients and submitting reviews and appeals. The caseworker will also train a team of volunteers to increase capacity and expertise and will act in a consultancy role for generalist advisers and frontline workers in other agencies in the borough.
To be successful you will need:
· At least one year’s full time (or part time equivalent) paid or unpaid recent experience of advice work.
·An in-depth knowledge of welfare benefits including those related to disability and sickness.
·To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies
Closing date: 9.00 am Wednesday 17th April 2024
Interviews: Monday 22nd April 2024
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Housing Independent Domestic Violence Advisor (IDVA)
Salary: £28,000 - £32,000 (pro rata)
Location: Hammersmith and another London borough (tbc)
Hours: 21 hours (part time)
Contract: Permanent
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
We are excited to be taking the lead in the London Whole Housing Service Partnership (LWHSP) which will address and enhance the pathways of housing support for women experiencing domestic abuse, from removing them from immediate harm, to enabling recovery and resettlement across all levels of need. The LWHSP are seeking to build on our delivery across 11 East and West London boroughs of the Whole Housing Approach (WHA).
The Housing IDVA will work within a dynamic, fast paced, crisis intervention, advocacy and support service to ensure the voice of survivors informs every stage of the process. You will specialise in working with clients for whom housing, and risk of tenancy breakdown is a factor. You will work within the team to make proactive contact and provide high quality advocacy and support based upon a client led needs and risk assessment to women, focusing on working with those aged 18 and over who access the domestic abuse service. You will hold a caseload of survivors and will also be required to work as part of Advance’s duty team on a rota basis which will involve completing intake assessments and providing crisis intervention support.
About You:
As a Housing IDVA, you will need to have a degree of flexibility for colocation work across London boroughs; providing support to women who have experienced domestic violence, focusing on individuals with housing or tenancy issues. Working in our fast-paced crisis intervention, advocacy and support service, you’ll ensure the voice of survivors informs every stage of the process. You will have your own caseload of survivors and will focus on working with those aged 18 and over who access our domestic abuse service.
You will bring experience in providing independent domestic violence advocacy and support for women who approach housing advice and assessment for help. Ideally experience in working with housing service providers, and advising women of their rights and options for seeking help and support from other agencies. You will have the ability to develop individual safety and support plans in-line with the clients’ needs and the risks they face.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
· Closing Date for Applications: Sunday 31 March 2024 @ 23:59
· Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
About the role
This role will be covering the Channel Islands, but will also provide support to other areas in the South West of England (Dorset, Devon, Cornwall, Wiltshire, Gloucestershire and Somerset).
You’ll empower your clients to take actions for themselves or will advocate on their behalf for better service, support and outcomes, so they can live their life with Parkinson's in the way they choose.
You’ll deliver tailored information and support through a range of channels including telephone, video and email and, where appropriate, home visits and in community settings.
You’ll be responsible for building excellent relationships with healthcare professionals and other relevant agencies, as well as our network of volunteers and groups.
What you'll do:
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Provide professional person centred, in depth support to clients by a range of means, ensuring the most efficient and effective use of resources.
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Provide support on a variety of health and social care issues, including appropriate emotional, employment and welfare benefits support and advocating with and on behalf of clients.
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Work flexibly across the service responding to enquiries through a range of channels.
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Work closely with clinicians, specialist nurses and other professional colleagues to raise the profile of the service, increase depth of support and achieve improved outcomes for people with Parkinson’s.
What you'll bring:
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Experience of managing and delivering individual case work, including advocating for clients and supporting people to navigate the health and social care system
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Experience and understanding of safeguarding and your role in keeping clients safe and implementing organisational policies and procedure
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Ability to be calm and use emotional intelligence in challenging casework
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Demonstrable digital competence, with experience of effective use of a range of tools including online case management systems
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The ability to build effective working relationships with others including working within multi disciplinary teams internally and externally
You must live in either Devon, Dorset, Somerset, or Wiltshire in order to carry out this role.
Please apply by sending us your CV, together with supporting statements. The supporting statement should fully demonstrate how you meet all the criteria as stated in the "What you'll bring" section of the role description.
The successful candidate will be required to:
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Travel to the Channel Islands regularly (approximately once every 3 months, but this will be flexible)
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live in the area specified, and be able to travel freely and flexibly throughout the area and occasionally further afield without reliance on public transport
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Preferably hold a full driving licence
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provide occasional cover on Saturdays and/or Bank holidays
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provide their own broadband service with a minimum download speed of 2Mb
This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, physical disabilities, learning disabilities and/or complex issues through training and employment. This role will be working with clients who have mental or physical health support needs, wanting to gain paid employment.
We are recruiting employment support workers for a new primary care Individual Placement and Support (IPS) employment service in the London Borough of Enfield.
Experience of employment support is not essential, it is more important that you share our passion and commitment to supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental health issues. We welcome applications from people with lived experience of mental and physical health challenges, either personally or through a close contact.
You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, persuading them to use our service, working with them to recruit our clients to fill vacancies and sustain employment.
No prior experience in IPS is required. The role we are recruiting for is as follows:
Full time: 35 hours per week - these roles will be based onsite/in the community 4 days per week and work from home 1 day.
You will work with clients (managing a caseload) who have mental or physical health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPS approach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment. More information about IPS can be found at.
You will work closely with clinical teams, the DWP and local agencies, providing a coordinated approach that always remains client led. You will also be working to targets whilst maintaining a high-quality service.
If you would to discuss this role please see the Job Description for contact details.
Please click apply to send your CV after answering the screening questions.
Candidates need to clearly outline how they meet the person specification points in their personal statement.
Employee benefits include an employer contribution to a personal or workplace pension equivalent to 6% of gross salary. 30 days annual leave plus paid public holidays (FTE).
Working Well Trust is an equal opportunities and Confident about Disabilities.
Closing date: 10th April
Telephone interviews: 12th April
Final Stage interviews: 22nd April
Please complete the screening questions and press apply to send your CV.
The client requests no contact from agencies or media sales.
Housing Support Advisor / Housing Management Assistant
London
£28,396 - £29,175
Are you looking for an opportunity where your skills will make a difference in helping to end homelessness and rebuild lives?
Our client is looking for a Housing Management Assistant to contribute to providing a safe and welcoming environment for their clients who are going through their individual recovery. Specifically, you will be responsible for the reception area, managing access to the buildings, housekeeping duties, rent collection, repairs management, contributing to inventory management, accurately logging and reporting incidents, and responding to neighbourhood concerns appropriately.
Spring Gardens Staging Post based in Hither Green, Lewisham, supports 68 people who’ve either been homeless or who are moving on from homelessness with complex support needs.
Pound Lane Staging Post based in Willesden, Brent, supports 14 people who’ve either been homeless or who are moving on from homelessness with low support needs.
About you
As a Housing Management Assistant you will provide first contact, reception, and basic housing management services to vulnerable adults, in turn making a real difference to their lives and recovery. Direct experience is not needed, therefore making this role a great entry for the right candidate who has a genuine desire to develop a career in helping vulnerable people.
You will possess a can-do attitude with self-initiative, capable in responding to a variety of situations, individuals, and groups appropriately, whilst maintaining confidentiality and professional boundaries. Most importantly, you will have a genuine desire to improve people's lives.
Closing date: 10am on 08 April 2024
Interview and assessments on: 18-23 April 2024
About Us
MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.
Today, our organisation has over 9,000 team members working in 37 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centered care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too.
We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.
About the Role
The Other Multilaterals and Government (OMG) team sits within the Global Programmes and Philanthropy (GPP) team and has responsibility for MSI’s donor portfolio, including stewarding global and bilateral contracts and grant agreements with European and North American government donors and UN agencies. The team leads contract negotiations, organises kick-off workshops for internal stakeholders and partners, monitors project performance and spending, coordinates project inputs from the wider organisation (e.g. GEDSI assessments and strategies, MERL plans, technical assistance), tracks and escalates risks and issues, liaises with the donor on ad hoc requests, donor visits and collaborative initiatives such as webinars, leads donor reporting with the support of country programmes and the donor finance team, supports the operations team to manage close-out processes, elicits and disseminates learning on donors and donor stewardship, and the contributes to donor engagement.
This is a critical role. The stewardship standards set by GPP impact the quality of programming, MSI’s reputation and future fundraising prospects. The role also provides a wealth of professional development opportunities, providing rich insights into donors, programme delivery and support functions. This is an exciting role that requires excellent financial analysis skills, strong communication skills, analytical and problem-solving skills, excellent ability to work across teams to deliver results, and great attention to detail
About You
We recruit talented, dynamic people with diverse backgrounds and experiences, all united by a belief in our mission and a focus on delivering measurable results. We’re proud to be an equal opportunities employer and are committed to creating a fully inclusive workplace, where everyone feels able to participate and contribute meaningfully. You must be open-minded, curious, resilient, and solutions-oriented, and committed to promoting equality, and safeguarding the welfare of team members and clients alike.
To perform this role, it is essential that you have the following skills:
- Ability to speak French is required.
- Ability to work in a diverse and inclusive environment, respecting and collaborating with all individuals equally, and with a commitment to overcome bias and prejudice.
- Accuracy and attention to detail; highly numerate and analytical.
- Strong communication skills– written and verbal; diplomatic and able to manage sensitive information.
- Highly developed interpersonal skills, including cross-team negotiating and relationship building.
- Strong report-writing skills in English
- Ability to manage and effectively prioritise multiple and/or competing tasks in a high-paced environment.
- Advanced Excel skills.
To perform this role, it is essential that you have the following experience:
- At least 2/3 years of work experience at a comparable agency or organization essential (such as an international NGO, donor agency, or private foundation). Previous experience supporting implementing large-scale country programmes is desirable.
- Proven experience in successfully supporting the project management cycle and coordinating teams.
- Strong finance management experience including budgeting, budget tracking and analysing financial performance.
- Demonstrated experience of donor standards and expectations, including working with high compliance donors such as EU, KFW, and USAID.
- Demonstrated experience mitigating and managing risk on projects.
- Proven experience working cross-team, generating consensus and support from multiple internal stakeholders, and leading people through complex processes.
- Understanding of the sexual and reproductive health and family planning fields is desirable.
- Excellent verbal presentation skills.
- Excellent written communication skills: the ability to organise and present information in a compelling way to a range of audiences.
- Able to strengthen and improve the quality and timeliness of programme deliverables, processes and technical support without direct line management or control.
- Demonstrated ability to meet deadlines, perform under pressure and reputation for consistently delivering results to a high standard.
Personal Attributes:
We seek exceptional individuals who are aligned to MSI’s mission and entrepreneurial mindset. You must be a strong communicator, self-motivated and solutions-seeking, committed to driving social change in an environment that measures sustainable results and impact at an individual and global level. You must be able to work effectively with and across diverse teams and be comfortable with ambiguity.
For this role, we’re looking for an individual who is:
- Committed to the protection of team members and clients, with a focus on vulnerable groups.
- Able to role-model inclusive and culturally sensitive attitudes and behaviours.
- Ability to manage a heavy and fluctuating workload. Results orientated.
- Demonstrates MSI team member behaviours.
- Pro-MSI philosophy of social enterprise and cost recovery.
- Ability to travel up to 12 weeks a year.
- Pro-choice.
For more information about the role, please view the job description and person specification on our website.
Location: London Support Office (hybrid working).
Full-time: 35 hours a week, Monday to Friday (UK contracted hours).
Contract type: 2 year fixed term contract.
Salary: £34,200 - £42,750 per annum commensurate upon experience for UK based candidates. Benefits and discretionary bonus.
Salary band: BG 7
Closing date: 2nd April 2024. Interviews may take place before this date for exceptional candidates.
Please see the job description on our website.
For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply.
Careers4Change is delighted to support CAF as their recruitment partner for this fantastic new role as Senior Adviser, part of the senior team guiding the organisation's strategic consultancy work with charities, corporates and private clients.
Job title: Senior Adviser
Location: Hybrid with at least 2 days in the London Office
Reporting To: Head of Impact & Advisory
Contract: Full time permanent
Salary: £60,000-£65,000
Date Closes: Monday 8th April, 2024
Role Purpose:
This exciting role will form part of the senior team leading CAF’s strategic consultancy work with charities, corporates, private clients, trusts/foundations and the public sector. The Senior Adviser will implement and execute the advisory strategy in the wider context of the Impact Accelerator, CAF’s impact hub, exploiting synergies with the social investment and grant making teams, identifying innovation and growing impact through more strategic giving as well as driving advisory income.
The Charities Aid Foundation exists to accelerate progress in society towards a fair and sustainable future for all. Over the last 100 years, we have led the way in developing innovative approaches to giving, distributing over £1 billion to non-profits around the globe annually.
Working at the centre of the giving world, we are a leading charity operating in the UK and internationally. Through our financial services, fundraising tools, policy work, research and insights, we enable charities to strengthen their long-term resilience and do more of the great work they do. We also partner with people and businesses to connect them to our global charity network, providing expert advice, governance, and tailored giving solutions to help them maximise their impact.
Key Responsibilities:
Strategic consultancy
- Responsible for leading high-quality strategic consultancy work with charities, corporates, private clients, trusts and foundations and public sector alongside other senior advisers.
- Lead day-to-day management of key client assignments including project and resource management as well as delivery.
- Responsible for delivery of high-quality written assignments to clients.
- Present invaluable and practical strategic advice and insight to senior leadership in charities, corporates or public sector as well as (ultra) high net worth individuals.
- Work in close collaboration with grant making and social investment colleagues to deliver a fully bespoke, impactful offering to clients.
Strategy and leadership
- Lead and mentor team of advisers, providing guidance and training, supported by robust performance management and personal development opportunities in line with strategy.
- Implement and refine where necessary advisory strategy in conjunction with other senior advisers and Head of Impact and Advisory.
- Ensure alignment with CAF’s theory of change and delivery against identified outputs and outcomes.
- Work with Growth and Performance Lead on operational and process needs relating to advisory and the Impact Accelerator more generally.
- Contribute to strategic Impact Accelerator initiatives where necessary.
Business development and client development
- Responsible for driving growth and innovation in CAF’s advisory offering, ensuring it remains relevant in an ever-changing world and aligned with client needs.
- Identify key opportunities to grow fee income, lead proposals/pitches and contribute proportionally to team fee income targets.
- Work closely with business development function and cultivate relationships with other key referral partners within CAF and externally.
- Lead retention and growth of CAF clients through effective client management - focus on multi-year, multi service contracts that combine advisory, grant making and social investment expertise.
Thought leadership and training
- Mentor and upskill other members of the Impact Accelerator team as well as other colleagues where relevant, sharing expertise and skills both informally and formally. Promote CAF externally as a thought leader and a partner of choice for donors and charities alike.
- Represent CAF at events, share best practice, produce thought leading articles and maintain relevant sector networks.
- Work with colleagues in the UK and across the CAF global network to maximise opportunities and to share learning and best practice.
Budgetary
- Responsible for budgeting multi-year programmes and projects.
Skills and Experience:
Experience:
- Experience of leadership role/ line management
- Experience of developing and nurturing talent
- Proven track record in delivering significant business growth in a consulting environment
- Experience advising foundations, individual philanthropists, charities, corporates or the public sector
- Strategic experience of designing and managing grant-making programmes and foundations (desirable)
- Experience managing client relationships
- Experience of advising clients on at least one area: philanthropy, grant making, social investment, sustainability, fundraising, strategy, governance, impact measurement, theory of change, programmatic design and/or practice
- Proven experience of budgeting, reporting and analysis
- Project management experience
- Experience in analysing complex systems and producing workable strategies and proposals, presentations, research, etc.
Specialist Skills/ Ability/Knowledge
- Strong analytical and problem solving skills
- Ability to identify opportunities and innovation
- Decision-making skills in complex and pressured environments
- Strategic vision: ability to formulate and lead on strategies and plans
- Knowledge of latest best practice in: philanthropy, sustainability, fundraising, governance, strategy, impact measurement, grant-making, social investment
- Ability to work in cross-functional teams to deliver business results
- Willingness to delve into cause areas to learn and upskill as needed based on opportunities and client demands
- Ability to influence and negotiate with demanding clients
- Ability to drive business development
- Ability to share learning and upskill others
- Ability to facilitate and drive workshops and discussions with very clear outputs and outcomes
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Role Profile
An exciting opportunity has arisen for someone with great energy and interpersonal skills and a thorough knowledge of social welfare advice to join our advice team. This could be the perfect opportunity for a trainee adviser to take the next step in their career, and to be part of a dynamic team who think on their feet and are passionate about making a difference in our community.
This role will allow you autonomy to make your mark and offer an opportunity to grow the team with volunteers. This busy and varied role will rely on your ability to bring your whole self to work and to ensure the highest quality of advice is delivered at the Foodbank.
We are offering flexibility in this role, which could include part-time job share for the right candidate(s).
About us
This is a fairly new partnership between Citizens Advice Barnet and Finchley Foodbank to provide support for Finchley Foodbank clients. The post holder will assess and advise clients on a range of issues and will work closely with the foodbank volunteers and management. The aim of the project is to reduce dependency on the foodbank by maximising income and helping clients to seek debt/budgeting advice.
Citizens Advice Barnet is a local charity giving free and confidential advice to everyone who lives, works, or studies in Barnet. We are an independently registered charity, a member of the Citizens Advice network, and a London Legal Support Trust Centre of Excellence. We offer generalist advice on debt, work, benefits, immigration, housing and more and specialist casework on benefits, debt, work and immigration. Last year we helped 13,110 people with 41,802 problems, over 50% more people than the previous year.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Region: Home Based – Locations: Northeast or Yorkshire
Contract: Permanent, Full Time, 35 hours per week
Salary: £29,458 to £31,830 per annum
Would you like to be part of the team providing specialist benefit, debt and money advice that could have a real impact on people’s lives?
We are enhancing and increasing resource across this vital service, to ensure that we continue to meet the needs of our beneficiaries, expanding from three to four regional teams. We are looking for advisers to join our friendly and passionate team. As an organisation we are committed to providing a high quality and consistent service to our beneficiaries.
As a Benefits, Debt and Money Adviser, you will provide a comprehensive community-based debt advice service to beneficiaries who are experiencing difficulties, advising on their legal position and all the suitable options available through a mixture of face-to-face, telephone and email interactions.
In addition, you will carry out income maximisation through identifying and advising on entitlement, and the take up of appropriate benefits. There is an expectation you will also deliver specialist level welfare benefits casework including the preparation of written submissions and representation at appeal tribunals. To achieve this, full training and coaching is provided with an expectation to complete the training framework and sign off process within two years of appointment.
The role is home based with occasional travel required throughout the region, this includes travel to home visits and tribunal locations, in addition to national team meetings and training. We do cover travel expenses.
Living within the Northeast of England or Yorkshire area or in commutable distance to one of the areas is essential in being able to undertake this role.
This position is also subject to pre-employment checks including an Enhanced DBS check.
Why join us?
Our Benefits, Debt & Money Advice Service at the Royal British Legion is unique:
· Self-funded! We don’t bid for external funding, we are not subject to funding constraints or time limits, and we are not bound by external targets.
· Holistic! We are not limited to a specific amount of time per case, and we always want to support the whole person. We have our own services which support with areas such as drug and alcohol, homelessness, and dementia and importantly, we provide funding directly to pay off priority debts and insolvency fees. Our services can change people’s lives.
· Connected! We work from home as part of a strong regional & national team and manage our own diaries accordingly.
· Dynamic! We pride ourselves on our learning & development, constantly improving our expertise through training to ensure we are providing the best quality service to those we support.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
Closing Date: 12/04/2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Region: Home Based – Locations: Essex or Suffolk
Contract: Permanent, Full Time, 35 hours per week
Salary: £29,458 to £31,830 per annum
Would you like to be part of the team providing specialist benefit, debt and money advice that could have a real impact on people’s lives?
We are enhancing and increasing resource across this vital service, to ensure that we continue to meet the needs of our beneficiaries, expanding from three to four regional teams. We are looking for advisers to join our friendly and passionate team. As an organisation we are committed to providing a high quality and consistent service to our beneficiaries.
As a Benefits, Debt and Money Adviser, you will provide a comprehensive community-based debt advice service to beneficiaries who are experiencing difficulties, advising on their legal position and all the suitable options available through a mixture of face-to-face, telephone and email interactions.
In addition, you will carry out income maximisation through identifying and advising on entitlement, and the take up of appropriate benefits. There is an expectation you will also deliver specialist level welfare benefits casework including the preparation of written submissions and representation at appeal tribunals. To achieve this, full training and coaching is provided with an expectation to complete the training framework and sign off process within two years of appointment.
The role is home based with occasional travel required throughout the region, this includes travel to home visits and tribunal locations, in addition to national team meetings and training. We do cover travel expenses.
Living within the Northeast of England or Yorkshire area or in commutable distance to one of the areas is essential in being able to undertake this role.
This position is also subject to pre-employment checks including an Enhanced DBS check.
Why join us?
Our Benefits, Debt & Money Advice Service at the Royal British Legion is unique:
· Self-funded! We don’t bid for external funding, we are not subject to funding constraints or time limits, and we are not bound by external targets.
· Holistic! We are not limited to a specific amount of time per case, and we always want to support the whole person. We have our own services which support with areas such as drug and alcohol, homelessness, and dementia and importantly, we provide funding directly to pay off priority debts and insolvency fees. Our services can change people’s lives.
· Connected! We work from home as part of a strong regional & national team and manage our own diaries accordingly.
· Dynamic! We pride ourselves on our learning & development, constantly improving our expertise through training to ensure we are providing the best quality service to those we support.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
Closing Date: 12/04/2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Region: Home Based – Locations: Midlands
Contract: Permanent, Full Time, 35 hours per week
Salary: £29,458 to £31,830 per annum
Would you like to be part of the team providing specialist benefit, debt and money advice that could have a real impact on people’s lives?
We are enhancing and increasing resource across this vital service, to ensure that we continue to meet the needs of our beneficiaries, expanding from three to four regional teams. We are looking for advisers to join our friendly and passionate team. As an organisation we are committed to providing a high quality and consistent service to our beneficiaries.
As a Benefits, Debt and Money Adviser, you will provide a comprehensive community-based debt advice service to beneficiaries who are experiencing difficulties, advising on their legal position and all the suitable options available through a mixture of face-to-face, telephone and email interactions.
In addition, you will carry out income maximisation through identifying and advising on entitlement, and the take up of appropriate benefits. There is an expectation you will also deliver specialist level welfare benefits casework including the preparation of written submissions and representation at appeal tribunals. To achieve this, full training and coaching is provided with an expectation to complete the training framework and sign off process within two years of appointment.
The role is home based with occasional travel required throughout the region, this includes travel to home visits and tribunal locations, in addition to national team meetings and training. We do cover travel expenses.
Living within the Northeast of England or Yorkshire area or in commutable distance to one of the areas is essential in being able to undertake this role.
This position is also subject to pre-employment checks including an Enhanced DBS check.
Why join us?
Our Benefits, Debt & Money Advice Service at the Royal British Legion is unique:
· Self-funded! We don’t bid for external funding, we are not subject to funding constraints or time limits, and we are not bound by external targets.
· Holistic! We are not limited to a specific amount of time per case, and we always want to support the whole person. We have our own services which support with areas such as drug and alcohol, homelessness, and dementia and importantly, we provide funding directly to pay off priority debts and insolvency fees. Our services can change people’s lives.
· Connected! We work from home as part of a strong regional & national team and manage our own diaries accordingly.
· Dynamic! We pride ourselves on our learning & development, constantly improving our expertise through training to ensure we are providing the best quality service to those we support.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
Closing Date: 12/04/2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Employment & Discrimination Solicitor/Caseworker - 12 months maternity cover
Salary £32,000-£35,000 per annum pro rata depending on experience.
Closing date – Friday 5th April 2024 (23:59)
Cambridge House is looking for motivated people who are willing to go the extra mile to create a more just society. Our innovative London-based charity has been tackling poverty, social inequity, and social injustice since 1889. We provide a range of services that are designed to improve people’s lives as well as transform society through research and social action.
Our team is very diverse in terms of cultural diversity and lived experience, the roles combine office-based and remote working, and we offer staff a range of competitive benefits.
Our Employment and Discrimination Solicitor/Caseworker is a part-time role for 12 months maternity cover and is responsible for the provision of high quality advice and assistance to users of the Law Centre.
The successful candidate will:
- Have experience and expert knowledge of employment and discrimination law.
- Be experienced in Employment Tribunal Practice and Procedure.
- Have the ability to act on service users instructions in negotiating on settlement agreements.
- Be client focused with a results orientated approach and a commitment to our corporate vision.
We value diversity and warmly encourage applications from disabled and LGBTQIA+ people, candidates who share lived experiences with our service users, and people from Black, Asian and ethnically minoritised communities.
For more information and a recruitment pack please visit our website . Applicants are required to submit a CV , supporting statement and down load and complete the crimnal declaration forms and diversity forms on our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
EMPLOYER ENGAGEMENT LEAD – JOB DESCRIPTION
Twining Enterprise supports people across North & West London with mental health problems to find and sustain work, typically using the internationally recognized Individual Placement and Support (IPS) approach. A central tenet of the IPS model is employer engagement; reaching out to local employers on behalf of clients to find suitable and sustainable employment.
We are now looking to recruit a professional and self-motivated Employer Engagement Lead to develop relationships with local businesses in Barnet and Haringey. They will help encourage businesses to employ individuals with mental health challenges and educate them on how to foster a supportive working environment.
For this role we are offering flexible working, career development opportunities and competitive financial rewards. We are also strongly committed to equality of opportunity in employment and oppose all forms of unlawful or unfair discrimination.
PERSON SPECIFICATION
Essential Knowledge, Skills and Abilities we will shortlist you on.
We are also interested in transferable skills and experience which could support your attributes in these areas.
· Experience in leading and/or undertaking employer engagement activities, or experience in similar roles requiring you to actively approach and engage with local employers.
· Excellent interpersonal, networking and communication skills (face to face, by telephone and in writing) and as part of a team.
· Knowledge and understanding of mental health issues. More specifically, awareness and experience of the support needs of people with mental health conditions in finding, returning to/retaining mainstream employment.
· Experience and ability in organizing and conducting employer engagement training and workshops.
· Experience of effective diary management, prioritising tasks and working to deadlines.
· Excellent computer skills including experience of using Microsoft Office packages.
· Ability to think creatively and provide excellent local partnership work.
· Willingness to travel in designated Boroughs.
· Knowledge of and commitment to relevant policies, procedures, and standards e.g. Health & Safety, Confidentiality (Data Protection), Equality & Diversity and Sustainable Development, Equality Act 2010 and employment law.
Desirable Experience and Skills
· Experience working in a mental health support setting or more generally alongside the mental health sector.
· Experience in advocacy or policy work.
· Experience working in an IPS or employment support service.
Attitudes
· Positive, professional, and self-motivated
· Dynamic personality, confident engaging with a range of stakeholders to promote the service.
· Strong belief in the value of employment in supporting good mental health.
· Empathetic and person centred.
· Committed to equality of opportunity and diversity.
· Open to feedback and proactive in addressing self-development.
· Proactive in managing one’s own health and wellbeing.
RESPONSIBILITIES AND DUTIES
1. Establish and maintain relationships with good local employers in Barnet and Haringey.
2. Advocate for employment opportunities for individuals with mental health issues.
3. Organise and lead training sessions and workshops for local employers on mental health support.
4. Monitor and evaluate the impact of employer engagement activities.
5. Collaborate with other stakeholders to enhance the scope and effectiveness of employer engagement.
6. Provide regular feedback on employer engagement activity undertaken, and written reports for management in line with service requirements.
7. Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.
8. Comply with and actively promote all Twining policies and procedures including Equality and Diversity, safeguarding and data protection.
9. Receive regular supervision and training to meet individual, team and organization’s needs.
10. Perform other tasks as required by your manager.
ABOUT TWINING ENTERPRISE
Who we are
Twining Enterprise exists to improve mental wellbeing by supporting people in and into work. Everything we do is aimed at helping people with mental health conditions gain access to the benefits work has to offer. Our tailored practical employment support doesn’t just help with work-related goals, it improves our clients’ wellbeing and lives.
We are one of London’s leading mental health employment charities. We provide life-changing support to 2,000 Londoners with mental health problems every year. Our clients regularly tell us that our support has helped them achieve progress they didn’t believe was possible.
How we work
Individual Placement & Support (IPS) is an internationally recognised and evidence-based supported employment intervention. IPS is regarded as the most effective and efficient way of helping people with mental health issues into competitive and sustainable employment.
Twining was the first non-NHS provider to be awarded Centre of Excellence status for its IPS service in Barnet.
The client requests no contact from agencies or media sales.
Join us!
Contact is a national charity for families with disabled children. We provide information, advice and support, and bring families together so they can support each other. We campaign to improve their circumstances, and for their right to be included and equal in society.
Your role
The SEND Education Helpline Adviser provides specialist education advice by telephone, e-mail, and social media to families with disabled children in the UK. You will be supportive and show clear boundaries when offering advice within the scope of the organisation and be confident when dealing with complex and challenging callers and conversations. You will keep up to date with Education law and guidance in UK and signpost callers to Contacts online resources or to relevant local national charities and agencies.
What we’re looking for
You will have at least one year’s experience (or part-time equivalent) of working in an advice role of which SEND advice formed a substantial part. You will have experience and a good understanding of education issues that may impact families. In-depth knowledge of the SEND law in England Part 3 Children and Families Act 2014 and a working knowledge of the SEND Code of Practice 2015. You will be able to confidently navigate websites to identify relevant information. You will have experience of using a CRM database to enter client records. You will be flexible and adaptable in your role and enjoy working in a friendly and supportive team.
Important dates
Closing date: 9am on Tuesday 2 April 2024
Interview date: 8 & 9 April 2024
- Contribute to high-profile OTS project in a pivotal year
- Work closely with the CEO and Chair
About Our Client
Established by the telecoms industry in June 2022, TOTSCo (The One Touch Switching Company Ltd) is a member-owned company whose goal is the introduction, in line with new regulations, of switching processes for broadband and voice services in the home and for businesses. The planned date for the implementation of the corresponding One Touch Switch process and technology is 12 September 2024 and is likely to be headline news in the consumer press. Given its unique position in the industry, the governance of TOTSCo is key to its legitimacy and effective operation. TOTSCo is looking for a Chief of Staff to drive the development of its governance and strategy.
Job Description
Reporting to the CEO, the job holder will work closely with the CEO, the executive team and the board on a variety of tasks to help TOTSCo achieve maturity in its governance, decision making and strategy and more generally as an organisation. Tasks include:
- Forward-planning board agendas in the light of strategic and operational priorities
- Preparing papers for board consideration under direction, including appropriate analysis and recommendations
- Support strategic development and implementation
- Preparing periodic board off-site strategy meetings
- Support board committees (e.g. Remco, ARC) in meeting preparation
- Development, management and review of organisational policies, including development of the staff handbook
- Support the board in implementation of Wates code of corporate governance
- Support the executive in preparation and analysis of consultation exercises with stakeholders
- Ad-hoc operational, strategic and organisational projects
Should time allow, additional tasks may extend to a variety of projects such as:
- Assist in analytical tasks such as the interpretation of OTS data
- Compliance analysis (in association with external advisers)
- Development with SMEs of TOTSCo's operations procedures manual
The Successful Applicant
We are looking for candidates who can demonstrate experience in such tasks and that could add value in TOTSCo's journey to maturity.
To be successful, candidate will need to demonstrate the following qualities and experience:
- Analytical thinker, also delivery focused
- Excellent written and verbal communication
- Numerate
- Policy and process mindset
- Programme and planning management
- Experience of governance processes
- Self-motivated and organised
What's on Offer
This role is homeworking and can be performed from anywhere in the UK.
There will be travel to London approximately twice a month and this will be paid for.
Salary - £80-£100K
Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Page Executive.