171 Client advisor jobs near Watford, Hertfordshire

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Top job
Working Well Trust, E2, London
£28,057 per year
Are you passionate about workplace rights and promoting more inclusive workplace environments for people with mental health needs ?
Posted 2 days ago Quick Apply
Top job
Royal Air Force Benevolent Fund, W1B, London
Circa £36,000 per annum plus competitive benefits
The RAF’s leading welfare charity is seeking a compassionate and highly organised individual to join the Advocacy team.
Posted 1 day ago Quick Apply
Top job
Future Frontiers, London
£30,000 - £34,000 per year
We are looking for individuals who have experience in providing personalised support to help young people achieve their career goals.
Posted 1 day ago
Top job
Barnet Mencap, Hendon
£19,374 per year
Coordinator needed for our ‘Take a Break’ (TAB) Children’s Short Breaks Project
Posted 2 days ago Quick Apply
Maa Shanti, Islington
£15,288 - £20,384 per year
We are looking for a committed and enthusiastic individual to support our clients and develop our partnership working in North London.
Posted 5 days ago Quick Apply
Hammersmith, Fulham, Ealing and Hounslow Mind, Ealing
£24,525 per year
Posted today Quick Apply
MSI Reproductive Choices, London
£21,999 - £22,000 per year
This is a new role and will be part of a small team of 3 people looking after MSI UK’s digital presence.
Posted 1 day ago
Brent, Wandsworth and Westminster Mind, London
£24,218 per year
Posted 1 day ago Quick Apply
QCCA Ltd, NW5, London
£19.00 per hour
Hiring a Lifelines Champion. Suit someone who is already working part-time, or who is looking to return to work after a break
Posted 2 days ago Quick Apply
Page 3 of 12
E2, London 16.68 miles
£28,057 per year
Permanent, Full-time
Anonymous Recruitment
Job description
This organisation supports anonymous recruitment. That means hiding your personal identifying information, removing bias from the hiring process.

Working Well Trust is a London based charity, founded almost 30 years ago by a group of passionate mental health professionals.They sought to address the low rates of employment typically experienced by those who have faced mental health issues. The charity supports people to prepare for, seek, sustain, and progress in employment. Since 2019, Working Well Trust has also been providing this support to people affected by learning difficulties and Autism. 

Are you passionate about worker rights and promoting more inclusive workplace environments for people with lived experience of mental health challenges? If so, we have a great role opening - where you can make an important contribution to supporting employees with mental health needs to stay well and in-work.

We are looking to recruit an Employment Retention Specialist for the In-Work Service team which aims to reduce the risk of Tower Hamlets residents falling out of employment on grounds of poor mental health. 

Experience of employment retention support is not essential; it is more important that you share our commitment to supporting people with mental health needs to maintain employment as a key enabler to supporting recovery and good mental health.

Main purpose of the role:

You will be working with a caseload of up to 25 clients using a person-centred and strengths-based approach. As the role also involves supporting employers, so they are better equipped to support staff with mental health needs, the ideal candidate will be comfortable in approaching and building effective relationships with employers and persuading them to use our service. You will take a co-ordinated and collaborative approach to supporting both client and employer (for which training will be provided).

Scope of the role:

  • Providing support, guidance and information to assist clients to better navigate and overcome workplace challenges
  • Advising clients about their workplace rights including Equality Act application and managing workplace disclosure
  • Supporting clients in face-to-face meetings with employers
  • Facilitating effective communication between clients and employers
  • Providing education and support to employers, covering return-to-work processes, workplace adjustments, workplace causes of poor mental health and how to support staff presenting with poor mental health
  • Liaising with key stakeholders including clinicians, line managers, HR professionals, occupational health services, trade union and legal advisers

Part of the role also involves working co-located with a mental health service, maintaining positive and integrated relationships and fostering a holistic approach to recovery through employment

The role is currently a mix of home and on-site working, but community work will be resumed once it is safe to do so for both staff and clients.

If you would like more information about the role, please see the Job Description for contact details.


Staff benefits include an employer contribution to a personal or workplace pension equivalent to 6% of gross salary.  30 days annual leave plus paid public holidays.

How to apply

Please click apply to send your CV and cover letter (please add the cover form to the end of your CV when uploading). Candidates need to clearly outline how they meet the person specification criteria in their cover form.

Closing date: Wednesday 9th February (12pm)

An initial short-list will be compiled, and selected candidates will be contacted for a screening interview week commencing 14th February. Formal interviews will be held in the following week.

Working Well Trust is a Disability Confident employer and is committed to equality of opportunity and diversity. We welcome applications regardless of gender, age, marital status, religion or belief, ethnic background, disability or sexual orientation.

A guaranteed interview scheme is available for disabled candidates who meet the essential criteria for appointment.

Application Instructions

Please click apply to send your CV and cover letter (please add the cover form to the end of your CV when uploading). Candidates need to clearly outline how they meet the person specification points in their cover form.

More about Working Well Trust

We are committed to promoting the personal recovery of people with mental health, learning disabilities or other complex problems.  Person... Read more

Posted on: 24 January 2022
Closing date: 09 February 2022
Job ref: Employment Retention Specialist
Tags: Advice, Information,Vocational/Services

The client requests no contact from agencies or media sales.