Client Design Representative Jobs in Home Based
Job Title: Head of Employer Partnerships
Reports to: Deputy CEO (but the role will also work in close collaboration with both the CEO and the Director of Programmes).
Location: Open to national flexibility on location. May occasionally need to attend our London office - Quantum House, 22 – 24 Red Lion Court, Fleet Street, EC4A 3AB.
Purpose: This is a fantastic opportunity for a dynamic professional to take the lead role in engaging employers, corporate funders, and professional networks and securing funded partnerships with them. This will provide essential income for the charity’s work with schools. It will also help the recruitment of skilled, diverse volunteers to support delivery of the charity’s innovative programmes for children and young people.
The postholder will work closely with our established employer networks and develop new networks; give leadership to a small team currently managing our partnerships and business development; and work collaboratively with an involved senior leadership team and further supportive colleagues right across the charity to achieve our aims.
Remuneration: £36k - £41k - depending upon experience. Pro rata depending on agreed full time equivalent hours of appointment (see below)
Additional Terms: We want to support our staff to get the absolute best contribution from them. We offer:
- 30 days paid holiday, exclusive of statutory bank holidays.
- A competitive pension scheme and employer contribution
- An environment that supports ongoing professional development
- A volunteering allowance of up to 5 days per annum – pro rata in accordance with the length of contract.
- Additional family friendly benefits including enhancements to Statutory Payments.
Appointment Terms: Permanent and full time. However, we would consider applications from those with excellent experience if they can provide a minimum of 0.8fte.
Closing date for applications: 12pm (noon) on Monday 13th May 2024
Interviews: Week commencing 20th May, likely Thursday 23rd May 2024 at our London offices
This is a super exciting role for someone who is passionate about improving life chances for children. We are looking for someone who is resilient, relentless, and driven by moral purpose to help secure the employer partnerships that will provide us with the income and delivery channels to achieve our charity’s ambitious plans. In return you will be working collaboratively with an equally passionate and supportive team of colleagues helping you fulfil your role, whilst enjoying the benefits above, and developing your talent further!
Job Purpose:
The successful candidate will be responsible for charity-wide strategic partnership engagement and management. The focus will be on developing new relationships with corporate partners, employers, and other organisations that help fund and grow the reach of our charitable work, establishing a strong and supportive network of employers.
To be successful, candidates should have experience of developing and securing funded corporate partnerships. This experience could be in the charity sector or within a different context. You should be able to demonstrate a proven track record in building, developing, generating income from, and owning effective long-term relationships with new and existing partners. You will need to show experience of managing stakeholder relationships at all levels of seniority.
The ideal candidate will be proactive, resilient, and used to managing competing priorities within a varied and exciting workload. They should be flexible, collaborative, and willing to perform varying duties depending on the shifting needs of a small charity with national presence.
We are looking for a strategic individual who can target, drive forward and subsequently deliver successful partnerships with employers and professional associations. The post-holder will understand the personal and professional benefits of volunteering in education and is passionate about supporting young people to realise their potential. They will share and champion our organisational values of being inspiring, inclusive, innovative, impactful, all underpinned by working with integrity at all times.
The ideal candidate will be a strongly self-motivated professional, with excellent communication skills, able to absorb key information quickly and work well with a small team and in a dynamic, supportive, and fun working environment.
Key Accountabilities:
Identifying and securing new employer partnerships:
- Lead on identifying different opportunities to generate income growth for our charity, including ‘charity of the year’ partnerships and developing and promoting a range of attractive strategic opportunities for corporates/ employers looking to sponsor and fund our charity;
- Researching and developing a prospect pipeline, including spending time generating new leads and meeting clients, to support the development of new corporate partners and ensure that CRM information is continuously updated;
- From this pipeline, identify, contact, and pitch to prospective partners about the benefits to them of supporting the charity. Prepare and deliver compelling and evidence-based pitches and presentations including developing assets and proposals, reporting, credentials, and pitch decks to support income generation from employer partnerships;
- Generate awareness and visibility of the Education and Employers’ partnership proposition – e.g. delivering a regular series of virtual and face to face sessions to engage with new organisations and sell the benefits of Education and Employers corporate funded partnerships;
- Ensure these briefing sessions are supported by valued current partners who can outline the benefits they themselves have seen organisationally and at an individual employee level leading to the establishment of new partnerships and income from employers;
- Developing an advocates/trusted partner approach by ensuring we equip our trustees, staff, and close partners with organisational assets to share across their wider connections;
- To explore and engage with Social Value/CSR networks, consultancies, and professional bodies to be their programme/charity of choice to deliver social value programmes on behalf of their clients’/ members’ behalf;
- Stay up to date with trends in charity fundraising from corporate partnerships and review how charities in the wider sector are best succeeding in this area.
Establishing, negotiating, and managing new partnerships and further developing existing employer partnerships:
- Negotiating new funding partnerships with clients that are deliverable, cost-effective, and generate money in addition to the cost of managing the partnerships;
- Persistently and professionally following up with clients at different stages of interest, in order to move forward and hopefully convert these partnership discussions into signed contracts/ commitments – i.e. moving discussions along to ‘close the deal’;
- Building strong relationships through a stewardship programme to engage with partners in a variety of ways on a regular basis, in particular with existing partners that are not currently funding partners to transition them to a funded model;
- To work closely with the current Partnerships Manager to effectively handover all successful bids to the Partnership Manager to develop project plans and delivery timelines;
- Design and develop organisational wide project implementation tools and processes to ensure end to end project management supports consistency in delivery, tracking and evidencing impact to successfully achieve strategic priorities and secure new and ongoing funding sources;
- Ensure all contact development activity is recorded on our Customer Relationship Manager system (Salesforce) so that we have clear oversight of our contact history and touchpoints with employers and networks;
Team management and working with the SMT and wider charity to develop employer partnerships:
- Supporting with seeking out new funding opportunities and writing bids that support the organisation to meet it strategic aims including regularly reviewing funding and grants websites;
- Work with colleagues across the organisation to support and create engagement opportunities for corporate partners and prospects that align with our strategic plan;
- Work closely with the Communications Manager and Director of Schools Programmes to create innovative ways to engage new corporate partners, via local networks and social media.
- Future line management of the Employer & Business Development Manager;
- To work closely and proactively with SLT, stakeholder partners and trustees to support and enhance our collective work with employers and to ensure a joined up, strategic approach;
Other
- Represent Education and Employers and the Senior Management Team at external events and conferences as appropriate;
- Other ad hoc duties as required.
Person specification:
These are the required Skills, Knowledge, and Expertise required to undertake the role:
Essential
- Demonstrable experience of generating income from researching, establishing, and developing employer and/ or professional organisation partnerships;
- Demonstrable experience of being target driven and experience of meeting either demanding income or delivery KPIs and targets.
- Demonstrable experience of managing the income generation pipeline right from approaching clients, to engaging them, and finally through to contracting with them to secure inward income and deliver their agreed objectives.
- Awareness and understanding of navigating the multiple decision makers and decision-making gates in corporate organisations and professional member organisations;
- Experience of working with internal colleagues to develop achievable, realistic delivery plans for employer funders and execute them via effective programme and project management;
- Demonstrable experience of client management, including establishing initial rapport and building long term sustainable stakeholder relationships by working effectively and collaboratively with staff and partners across multiple geographical locations;
- Excellent people skills, the ability to influence (including with senior representatives) and the manner to professionally represent the Charity with external employers, professional bodies, and with schools and the education community;
- Knowledge and understanding of the role that marketing and internal and external communications campaigns can have in generating mass engagement of users with a programme or campaign at a national level;
- Excellent written and verbal communication skills, with strong ability to engage and persuade, including the ability to pitch and present to stakeholders in a professional and engaging manner, including online via video conferencing software like Microsoft Teams and Zoom.
Desirable
- A passion for supporting young people in realising their potential through harnessing skilled volunteers to engage in education;
- A successful track record in delivering tangible outcomes through engagement with employers and professional networks;
- Specialist knowledge of the education and employment sectors and the policy environment and delivery models which underpin relationships;
- Experience of working to deliver significant national income targets or Key Performance Metrics using resources (human and financial) efficiently and effectively;
- Understanding of risk management and data protection.
Personal Attributes
- Good level of education, demonstrating strong client facing aptitude and communication skills both written and verbal. Comfort in working with a variety of senior external stakeholders.
- Self-motivated and relentless in pursuing goals, having an entrepreneurial and enterprising approach to their work;
- Personal resilience and professional persistence in following up leads and moving discussions through to a conclusion;
- Good working knowledge and practical application of Microsoft office tools and the ability to understand and work with customer relationship management software such as Salesforce;
- A “doer”- ability to work at pace and pro-actively anticipate requirements and act to provide workable solutions to these;
- Solutions orientated, perceiving processes as the means rather than the end and as an aid to effective delivery;
- Influencer - demonstrates personal ‘presence’ and gains the confidence of others through temperament, capability, and calibre;
- Demonstrates sensitivity and possesses the ability to effectively manage the organisational tensions that sometimes develop between internal and external stakeholders involved in the organisation and delivery of programmes;
- Team Player: working collaboratively and flexibly with other colleagues to achieve outcomes and is keen to add value to the Charity’s culture and ethos;
- Able to undertake some occasional work in the evenings and at weekends;
- Able to occasionally travel in the UK (England primarily). Although most of the role can be done online from a home location.
Application process:
The Education and Employers charity values having a diverse workforce. We are committed to equality of opportunity and welcome applications from all individuals from all backgrounds.
The closing date for applications is 12pm (noon) on Monday 13th May. Successfully shortlisted candidates will be notified no later than close of play on Thursday 16th May.
Interviews will take place in the week commencing 20th May, most likely on Thursday 23rd May at the Education and Employers’ offices in Fleet Street, London.
The interview panel will constitute our CEO Nick Chambers, our Director of Programmes Charlotte Thurston, and our Deputy CEO Dominic Judge - who will initially line mange the role.
Please send a CV and a covering letter (no more than 4 sides maximum for the latter, ideally shorter) addressing the job description and person specification, setting out your interest in and suitability for the role
Applications will only be accepted from those with the right to work in the UK with a valid passport/visa.
Please note, we will only consider applications with both a CV and covering letter.
Applications from recruitment agencies will not be considered under any circumstances.
Thank-you for your interest, we are an organisation that develops talent, and we welcome applications even if you can’t meet exactly every word of the job description. If you have what it takes, we will work with you to develop your talent further. We very much look forward to receiving your application!
Good luck,
Nick, Charlotte, and Dominic.
Ensure that every young person in our country has the opportunity to meet a diverse range of volunteers to hear about jobs and the world of work.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Walcot Foundation is an independent grant-making charity located in Lambeth, South London, providing a range of economic and social support directly to young people, schools and community groups in order to transform their prospects in the borough. To strengthen this mission the Foundation set up the BounceBack programme, now in its third year, working with a consortium of 10 place-based charities and community interest companies in South London to help young people find paid work.
As part of a joint project, the BounceBack partner organisations are looking for an experienced employer engagement professional to help them develop, manage and build stronger relationships with employers and broker work experience and employment opportunities for the Lambeth young people they support.
Please submit a proposal/cover letter of no more than three pages. Please note this would be a freelance consultancy role. In the proposal please include why you’re qualified for the work, and how you would approach this project. We strongly encourage applicants from diverse backgrounds to apply.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you looking for a fulfilling role where you can make a real difference? Are you organised and people orientated? We have an exciting opportunity at our Birmingham Centre to support us in connecting with our local community. Thrive is a national charity that uses gardening to change lives. We’re looking for a Community Engagement Officer who will strengthen our links within the local community, such that more people know about Thrive, understand what we do and access our programs.
Funded by the National Lottery Heritage Fund, we’re looking to significantly build on our fantastic work in Birmingham over the next two years. Working as a key part of the team at Thrive in Birmingham, the Community Engagement Officer will increase participation and strengthen our referral pathways through productive relationships. Such that engagement with our services is representative of the diversity within our locality. The successful candidate will have strong communication and organisational skills. We’re looking for a relational operator who can confidently facilitate visitors and work independently with a range of external partners.
to this post will be subject to a satisfactory Disclosure and Barring Service check. Thrive complies fully with the DBS Code of Practice. Having a criminal record will not necessarily prevent an individual from working for Thrive.
Closing date for applications: 17.00 on the 2nd May 2024. We will be reviewing applications as they come in, so early application is recommended.
Please download the job information pack and send your CV and a covering letter to recruitment that explains how your skills meet the job description.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for a Marketing and Communications Officer within our Platform Service Team. You will have demonstrable experience in a marketing or communications role, as well as experience of dealing with a range of media including maintaining and developing websites. You will also have experience of writing case studies, blogs and other communications and using social platforms to develop communities.
Salary: £31,016 - £35,446 per annum
Contract period: Permanent
Reporting to: Marketing and Communications Manager
Team: Platform Services
Location: Oxford / hybrid working (up to full time from home, in line with Picker's remote and home working policy - must be based in the UK)
In this role, you will support the delivery of all internal and external communications activities, the delivery of PR strategies and campaigns to increase Picker's media profile and broader communication and organisation brand objectives. You will work to ensure the consistency and quality of all external communications and to disseminate the organisation's evaluation/improvement activity, research outputs and policy messages, via our website, newsletter and social channels.
This role
In this role, you will:
- Support the Marketing and Communications Manager in developing the organisation's communications strategy
- Help to implement communications initiatives
- Support the teams with the development and dissemination of effective marketing materials
- Provide editorial support and copywriting expertise to other teams so that accurate copy is produced in line with brand image and protocols
- Work collaboratively with other teams, creating strong links between other programmes and projects to ensure the successful implementation of marketing and communication campaigns
- To support the production of written content such as blogs and case studies
- Work with our PR consultant to distribute press releases and external content
- Monitor the media and wide external environment to identify opportunities for Picker to raise its media profile
- Support and implement a variety of internal communications to enhance employee engagement and retention
- Responsible for the day to day maintenance and ongoing development of the website
- Coordinate all social media activity
- Develop ideas for our social content to increase its appeal
- Monitor SEO rankings, optimise content and improve website performance
About You
You will have:
- Experience of working in a Comms or Marketing role
- Experience of dealing with a range of media
- Experience of using social platforms to develop communities
- Experience of maintaining and developing websites
- An interest in healthcare quality and person centred care
- Ability to work independently, initiating new communications activities under managerial direction
- Experience in using graphic design software such as Adobe InDesign or Photoshop
This is a summary of the job description. Please review the full job description below.
About Picker Institute Europe
Picker is an Oxford-based charity with an international reputation as a key authority in the measurement and improvement of patient experience. Our mission is to make person-centred health and social care a reality for everyone.
We evaluate the areas of health and social care that matter most to people, producing actionable and insightful results to drive advances in standards. If you are passionate about putting people at the forefront of healthcare services, then Picker could be the place for you.
Working with us
Here at Picker, we believe in treating our people well; from excellent career opportunities to a positive, collaborative culture. We all work with a shared set of values that inspire us to achieve the biggest impact.
Working alongside colleagues who are experts in their field, you will be part of a team contributing to our vision ‘the highest quality person centred care for all, always’. You will contribute to our research with NHS Trusts and many high profile charities, such as The British Heart Foundation, Pancreatic Cancer UK and Mind.
To support you we offer a friendly, person centred working culture with many benefits including:
- Flexible and hybrid working opportunities, including flexible start and finish times
- Convenient Oxford location with free parking
- 25 days holiday, increasing to 30 days, plus public holidays
- Option to buy or sell up to 5 days of annual leave
- Christmas office closure (currently an additional 3 1/2 days leave)
- Contributory company pension scheme (currently employer matching up to 8%)
- Enhanced maternity, paternity and adoption pay
- Free life assurance (currently 4 x salary)
- Tailored learning and development, including access to complete iHasco training library
- Health and wellbeing resources including an Employee Assistance Programme
- Season ticket loan scheme
- Regular calendar of social activities organised by a dedicated Social, Wellbeing and Employee Engagement team
The client requests no contact from agencies or media sales.
Resource Futures’ roots are in community impact and our community projects inspire individuals and communities to act on climate issues. The projects we deliver are many and varied, and all enable people to play their part in reducing waste and living more circular lives. In addition to strong outcomes related to sustainability, these projects build local connections and improve community resilience.
This is a new role, and you will be joining the team at an exciting point in its development, as we consider how we evolve the work. You will work closely with our Community Impact Lead to support both the delivery and the development of our community work. The Community Impact work at Resource Futures is an important part of our business; it captures a number of long-term projects which are at the heart of our company. These include Community RePaint, Community Action Groups Devon, Community Action Groups Somerset, the Fixy project, the Gloucestershire Real Nappy Project and more.
We are looking to build on our strengths and track record of delivering quality, impactful community projects. We therefore have an exciting opportunity for an experienced individual to join our Community Impact team.
What you will be doing
- Project delivery: Getting involved in project delivery, such as foundational research for project development and delivering workshops.
- Project management: Overseeing the effective delivery of projects, including reporting, and supporting the planning and set up of new projects as they come online.
- Innovation and Development: Supporting us to improve and expand our projects and programmes. You will also assist in identifying new projects or funding opportunities and contribute to the preparation of funding proposals. This may involve exploring options for the governance structure of this area of work.
- Marketing and communications: Promoting our projects, developing our external communications and acting as an ambassador for our community work.
- Monitoring and evaluation: We are on a journey to better capture the impact of specific projects, and the impact that our community work has collectively. You will take an active role in supporting this element of our work.
- Partnership working: Collaboration is key to our approach. You will liaise with existing clients and partners for project delivery, develop new partnerships to further our aims and also take part in key networking and external events.
- Team development: You will work closely with the Community Impact Lead to contribute to the development of the team, during our team meetings and away days. You will be comfortable managing staff, teams and subcontractors to deliver desired outcomes.
- Day-to-day operations: Working closely with the Community Impact Lead, HR and Finance, to support our remote project teams, problem solve issues as they arise, develop our internal systems and processes, maximise efficiencies and drive improvements.
Benefits include:
- Embedded flexi working culture.
- 25 days annual leave, plus bank holidays, each year (pro rata for part time employees).
- One volunteer day each year (pro-rata for part time employees).
- A generous ethical pension plan (the company will match up to 7% of your contribution).
- Life assurance cover.
- Employee Assistance Programme, offering 24/7 GP access, mental health support, wellbeing advice, financial and legal guidance.
- Cycle to work scheme and on-site secure bike parking and showers at our Bristol
We are an equal opportunities employer, welcoming applications from all, and we will always consider flexible working options if appropriate. We are Disability Confident and committed to recruiting, retaining, and developing people from the widest possible pool of talent. We are an accredited Living Wage employer, committed to paying a wage based on the cost of living to all of our people.
Deadline 23:59 on Wednesday 8 May.
Interviews to be held on Thursday 16 and Friday 17 May.
Our vision is to create a sustainable world. We support organisations, people and communities to thrive using material resources sustainably.
The client requests no contact from agencies or media sales.
Salary: Grade 1.2 - £24,102 per annum pro rata
Contract: Fixed term until end of October 2026
Part time – 18.75 hours per week
Closing date: Sunday 19th May 2024 at 11.30 pm
We’re looking for an enthusiastic individual with office administration and customer service experience to join us as an Administrator and provide the support we need to help us deliver an effective local service. This is an exciting opportunity, and you will play a key part in standing up to the housing emergency.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So we are striving for change; with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
Shelter Sheffield provide housing advice and support to people across the city with a focus on emergency homelessness, intensive support for children and families, people experiencing domestic abuse and people with multiple and complex needs. We take a holistic approach to help people deal with interrelated issues that can impact their ability to keep a home and help over 5000 people a year while also working to change the underlying systems that cause the housing emergency.
About the role
You will be the first point of contact for in-person and telephone callers to the service - taking client details, providing information and working with advisers to direct enquiries to the right people.
You’ll provide administrative support and have responsibility for designing and developing office systems and processes, data input, extraction and analysis and finance administration. Helping front line staff with case administration, assisting the Hub managers with ad-hoc projects and seeing that our office equipment is properly maintained – all are aspects of this interesting, varied and vital role.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
We are looking for someone who;
• Has proven office administration and customer service experience. You’ll be a confident user of Microsoft Office, including Excel, Word, PowerPoint and Outlook.
• With a passion for social justice.
• Will thrive in a fast paced and busy office environment, with a flexible and tenacious approach and will enjoy learning new skills.
• Has strong data processing skills with the ability to input, extract and analyse data and to review processes, introducing new ways of working where needed.
In return we can offer a competitive salary and a wide range of benefits, including 30 days of annual leave (pro rata for part time staff), enhanced family friendly policies, pension, and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Home is everything. We exist to defend the right to a safe home. Join us in ending the devastating impact the housing emergency has on people and our communities.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
FearFree deliver services across the South West for victims of domestic abuse, those who harm and their families and victims of sexual violence and stalking. We provide responsive, victim focused and trauma informed support and this post is fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.
This post will be based in our Devon domestic abuse service and is an exciting opportunity to support the delivery of our services which include IDVA Support for high risk service users, Education and Recovery support for medium and standard risk, Behaviour Change Support for those who harm and support for children and young people who have witnessed domestic abuse and YPIDVA support for those in abusive intimate relationships.
Key responsibilities for this role include:
- Leading day to day operations within the Devon services.
- Line management of team managers
- Ensuring the services work to Accreditation best standards including Leading Lights and Respect.
- Monitoring the outcomes of the service, data and reporting to commissioning partners.
- Overall responsibility for safeguarding across the service.
- Building relationships with partner agencies across Devon.
- Promotion of our service across the local area.
- To provide leadership, direction and support to staff ensuring excellent management of the service, including direct line management of the team managers.
- To coordinate the development and maintenance of partnerships with other agencies, to ensure effective, allied approaches to client support.
- To promote an organisational culture of engagement, improvement and best practice to deliver a high quality and accessible service.
- Ensure performance targets are monitored and delivered on time.
- To make recommendations to the Head of Services and Director of Service about the best use of resources.
- To ensure all service users are provided timely and holistic support to help them change their behaviour.
- Deliver training to new staff, partner agencies and local organisations to increase knowledge and understanding of Domestic Abuse, including Bystander Training.
- Ensure the service is risk focused and trauma informed, with a clear focus on safeguarding.
- To lead on accreditations required such as Leading Lights and Respect.
Advising on new development opportunities
- Utilising data, local and national knowledge, identification of unmet needs, professional relationships and best practice to contribute to new opportunities.
- Ensure that the charity continually operates innovatively, flexibly and with service users’ needs at the heart of service design and delivery by horizon scanning, identifying emerging trends and new opportunities and lead through to successful implementation.
Leadership and management
- Provide inspirational leadership and effective management to the team ensuring that all staff and volunteers are actively working to achieve the charity’s vision, mission and strategic ambitions.
- Ensure all staff and volunteers are effectively performance managed and live the charity’s values and have all appropriate resources to achieve excellence in their field.
- Work alongside colleagues from across FearFree to provide support, assistance and management to over teams where required.
Budgets and Financial performance
- Contribute to the creation of annual and three year budgets and financial targets.
- Carefully monitor and evaluate both financial and non-financial performance and create contingency plans to predict and rectify any variables.
- Develop effective business cases to propose new developments within the annual budgeting process but also progress ad hoc opportunities as they arise.
Governance and regulation
- Provide regular performance and project reports to the Head of Services, Director of Services and Commissioning partners.
- Provide performance and project reports and attend regular meetings internally and externally as requested.
- Provide evidence based assurance that the service meets or exceeds the contract terms and report to commissioners against performance indicators
Relationships and partnerships
- Proactively build relationships with the wider statutory and voluntary partners across the charity’s areas of operation.
- Actively network across the operating area and beyond to build the charity’s reputation and harness support for the organisation.
- Effectively manage contractor relationships including sub-contractors to ensure FearFree is a priority provider.
Development
- Demonstrate continuous professional development as part of the charity’s ethos as a learning organisation.
- Ensure the charity’s learning and excellence ethos is demonstrated through excellent performance management and continuous learning and development.
- Actively participate as required in the training of staff and others working as part of the charity’s ethos as a development organisation.
- Build networks across the charity sector to harness relationships and share best practice both to the organization and the wider sectors benefit.
Technology
- Ensure all staff are fully IT literate and have the necessary skills and technology to fulfill their roles effectively.
- Work with the SMT to ensure all data is protected and systems are conversant with current Information Governance legislation.
For a full job description/person specification and to apply, please follow the link provided on this website.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
Salary: £24,102 per annum, pro-rated and £5023 London Weighting per annum, pro-rated
Location: Shelter Boutique Shop – St Johns Wood
Hours: Part time, 30 hours per week
Contract: Permanent
Closing date: 7th of May 2024 at 11:30pm
We're looking for an inspirational people person to join us as an Assistant Shop Manager in our Boutique by Shelter shop in St Johns Wood. Boutique by Shelter is a series of charity shops with interiors designed by Wayne Hemingway bringing a modern, trendy retail space to the high street. Our first boutique shop opened in Finchley Road and due to its success, we have opened a number of new shops across London. We'd like you to join us to help raise vital funds for homeless and badly housed people.
You will be pivotal in assisting the Shop Manager in leading and empowering a team of volunteers to engage with the local community on Shelter's cause, maximising the contribution of gifts of time from volunteers, the gifts of products from our donors and the gift of income from our customers. You will be the ambassador of Shelter on the high street; raising vital money for our cause. If you want to make a real difference to people at risk of homelessness, this is a unique opportunity to do just that.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
What are the benefits?
We offer a wide range of benefits, including 30 days annual leave, enhanced maternity/paternity leave, childcare vouchers and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme. Full training and support is also available to candidates that don't have retail experience but do possess all the other skills required to do the job.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This role is part of the Wiltshire Project which provides individual and family support to domestic abuse for victims and their children.
Working within the children and families team, you will focus on delivering timely and high quality, trauma informed support to children.
This exciting new post will predominantly be working with children aged 0 to 5 years and their parents/carers who have experienced or been affected by domestic abuse. Focusing on standard and medium risk cases, this role will provide practical and emotional support to children where appropriate and their families, with an emphasis on early intervention and awareness raising.
Key tasks and responsibilities include:
· To provide high quality, specialist support to children who have lived in a domestically abusive family.
· Enabling the children and their families to access statutory and other services where appropriate.
· Managing a caseload and working proactively to support children, young people and their families.
· To deliver educational, time-bound, 1 to 1 support sessions for children where appropriate and to their parents on the impact of DA on their children
· Provide specialist support through group work provision specifically the You and Me Mum Course to mothers who are victims of domestic abuse and have children aged between 0-5 years.
· To support with the facilitation of the CYP witness group provision alongside the specialist children and young people advisors
· Undertake risk assessments and implement robust safety management plans.
· Give practical and emotional support to children affected by domestic abuse.
· Work closely with multi-agency partners and the wider Wiltshire team to ensure that we maintain a focus on risk management and safeguarding.
· Work with your team and manager to develop early intervention resources.
· Engaging with and supporting the MARAC and MASH process, to ensure that the voice of victims is heard.
· To build key relationships with the Family Hub specifically the Navigator roles across the county.
In addition, there will be the opportunity to work with the team and manager to develop and deliver new group work provision for young people.
This role will be based in our Trowbridge office, with a requirement to travel across Wiltshire. FearFree supports staff to work flexibly, with an ability to work in a hybrid fashion, both at home and in the office.
Key responsibilities:
- Manage a caseload of low to medium risk children and their parents/carers, predominantly aged between 0-5years through face to face appointments but also utilising virtual technologies.
- Complete an initial assessment of the child’s needs so that you can identify and plan the support needed to address issues and prevent any problems from escalating.
- Assess, manage and review risks to service users, colleagues and self, according to agreed procedures.
- Assess the needs of the child and their parent/carer devise appropriate support and safety plans with due regard to the dynamic nature of risk.
- Work with colleagues, health and social care professionals and multi-agency networks to evaluate caseload needs and the progress that has been made.
- Work directly and proactively with children and their parent/carers to help them to understand the impact that Domestic Abuse has had on them and/or their children.
- Ensure personal safety and that of service users and other staff at all times.
- Respond to emergencies and crises with a focus on the child’s wellbeing and safeguarding.
- Plan and implement activities to promote self-awareness, confidence and participation for children.
- Provide person centred, trauma informed support to all your cases, to empower the young person to make informed choices.
- Enable service users to participate in the design, delivery and evaluation of services.
- Work effectively in partnership with multiple statutory and voluntary agencies to enhance service delivery, safety and safeguarding.
- Respond to a child’s individual learning needs and style, adapting practice as necessary.
- Work closely with schools and education establishments to ensure support offered to service users is appropriate, planned and coordinated.
- Keeping the child’s voice central to all support and decision making wherever possible: taking the time to talk through and work with the individual child’s understanding around safeguarding and why we need to share certain things.
- Act as duty officer for Wiltshire, responding to incoming calls, logging referrals and making assigned outgoing calls, according to the duty rota. Duty shifts will be 9 – 5 in the Trowbridge Office.
- To understand and work effectively within a multi-agency framework, consisting of the MARAC and local partnership responses to domestic abuse, in order to reduce the risk for service users and their families.
- Accompany service users, when needed, to other relevant agencies and support them in their interactions with these agencies.
- To work alongside colleagues to deliver a whole family approach.
- Be proactive with your line manager to carry out periodic case reviews.
- Respect and value the diversity of the community in which the services work in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all.
General
- Work at all times in accordance with the requirements of the Lone Working Policy and Procedure.
- Attend and contribute to team meetings.
- Update written and computerised records with accurate and clear information.
- Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness.
- Undertake agreed training and keep updated on changes in legislation, policy and best practice.
- To support additional duties at your team managers discretion.
Responsibilities
- Appropriately manage highly confidential information relating to vulnerable people.
- Ensure security of data, especially sensitive personal data, in line with the information security policy.
- Work within FearFree’ Policies and Procedures at all times.
- Be mindful of responsibilities in respect of health and safety. In particular:
o Co-operate at all times with management in the implementation of and adherence to health and safety policy and procedures;
o Take reasonable care for your own safety and for the safety of others who may foreseeably be affected by your actions at work;
o Not intentionally or recklessly interfere with or misuse anything provided for the purpose of health and safety at work;
o Report all health and safety concerns to line managers;
o Assist with the completion of the risk assessment programme.
For a full job description/person specification and to apply, please follow the link provided on this website. There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This role is part of the Wiltshire Project which provides individual and family support to domestic abuse for victims and their children.
Working with children and young people, the team will focus on delivering timely and high quality, trauma informed support to children who have been the victims of domestic abuse.
The exciting post will be working with children who have experienced or been affected by domestic abuse. Focusing on standard and medium risk cases, this role will provide practical and emotional support to children and young people, with an emphasis on early intervention and awareness raising.
Key tasks and responsibilities include:
- To provide high quality, specialist support to children who have lived in a domestically abusive family.
- Enabling young people to access statutory and other services where appropriate.
- Managing a caseload and working proactively to support young people and their families
- To deliver educational, time-bound, 1 to 1 support sessions for children and young people.
- Provide specialist support to child victims, with a focus on empowering young people to make informed decisions.
- Ensure that children and young people have a thorough understanding of what constitutes a ‘healthy relationship’.
- Undertake risk assessments and implement robust safety management plans.
- Give practical and emotional support to children affected by domestic abuse.
- Work closely with multi-agency partners and the wider Wiltshire team to ensure that we maintain a focus on risk management and safeguarding.
- Work with your team and manager to develop early intervention resources.
- Engaging with and supporting the MARAC and MASH process, to ensure that the voice of victims is heard.
In addition, there will be the opportunity to work with the team and manager to develop and deliver new group work provision for young people.
This role will be based in our Trowbridge office, with a requirement to travel across Wiltshire. FearFree supports staff to work flexibly, with an ability to work in a hybrid fashion, both at home and in the office.
Key responsibilities:
- Manage a caseload of low to medium risk children and young people, predominantly through face to face appointments but also utilising virtual technologies.
- Complete an initial assessment of the child’s needs so that you can identify and plan the support needed to address issues and prevent any problems from escalating.
- Assess, manage and review risks to service users, colleagues and self, according to agreed procedures.
- Assess the needs of the child and devise appropriate support and safety plans with due regard to the dynamic nature of risk.
- Work with colleagues, health and social care professionals and multi-agency networks to evaluate caseload needs and the progress that has been made.
- Work directly and proactively with children and young people to help them to understand the impact that Domestic Abuse has had on them.
- Ensure personal safety and that of service users and other staff at all times.
- Respond to emergencies and crises with a focus on the child’s wellbeing and safeguarding.
- Plan and implement activities to promote self-awareness, confidence and participation for children.
- Provide person centred, trauma informed support to all your cases, to empower the young person to make informed choices.
- Enable service users to participate in the design, delivery and evaluation of services.
- Work effectively in partnership with multiple statutory and voluntary agencies to enhance service delivery, safety and safeguarding.
- Respond to a child’s individual learning needs and style, adapting practice as necessary.
- Work closely with schools and education establishments to ensure support offered to service users is appropriate, planned and coordinated.
- Keeping the child’s voice central to all support and decision making wherever possible: taking the time to talk through and work with the individual child’s understanding around safeguarding and why we need to share certain things.
- Act as duty officer for Wiltshire, responding to incoming calls, logging referrals and making assigned outgoing calls, according to the duty rota. Duty shifts will be 9 – 5 in the Trowbridge Office.
- To understand and work effectively within a multi-agency framework, consisting of the MARAC and local partnership responses to domestic abuse, in order to reduce the risk for service users and their families.
- Accompany service users, when needed, to other relevant agencies and support them in their interactions with these agencies.
- To work alongside colleagues to deliver a whole family approach.
- Be proactive with your line manager to carry out periodic case reviews.
- Respect and value the diversity of the community in which the services work in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all.
Groups and Activities
- Work with the Childrens and Families Team Manager to develop and deliver, a group work intervention for young people.
- Assist with recruiting children and young people to be involved in the development of groups or activities, providing them with on-going support.
- Run groups for children and young people following a planned programme.
General
- Work at all times in accordance with the requirements of the Lone Working Policy and Procedure.
- Attend and contribute to team meetings.
- Update written and computerised records with accurate and clear information.
- Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness.
- Undertake agreed training and keep updated on changes in legislation, policy and best practice.
- To support additional duties at your team managers discretion.
Responsibilities
- Appropriately manage highly confidential information relating to vulnerable people.
- Ensure security of data, especially sensitive personal data, in line with the information security policy.
- Work within FearFree’ Policies and Procedures at all times.
- Be mindful of responsibilities in respect of health and safety. In particular:
o Co-operate at all times with management in the implementation of and adherence to health and safety policy and procedures;
o Take reasonable care for your own safety and for the safety of others who may foreseeably be affected by your actions at work;
o Not intentionally or recklessly interfere with or misuse anything provided for the purpose of health and safety at work;
o Report all health and safety concerns to line managers;
o Assist with the completion of the risk assessment programme.
For a full job description/person specification and to apply, please follow the link provided on this website. There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Betknowmore UK is collaborating with partner organisations to work as part of a wider team, on the delivery of the Armed Forces Gambling Harms Support Network (AFGHSN). The work will include the provision of training and gambling awareness activities, helping to raise and address the subject of harmful gambling. Working and engaging with armed forces support and personnel services, individuals harmed by gambling, their wider network, stakeholders, and other relevant groups within the veteran and active armed forces communities, the aim is to create trained personnel able to support the work of the AFGHSN.
A key aspect of the role will be working with individuals experiencing gambling harms, requiring an empathetic and compassionate approach and awareness of the complex issues being addressed. A robust management of safeguarding and safe working practices is essential.
It is essential that you are based within one hour travelling time of London, as extensive travel to London and the UK is expected.
Role Purpose
An armed forces veteran or someone closely involved with the armed forces (a family member for example), the post holder will also have a unique insight on gambling harms, and their impact on health and wellbeing specifically within the military.
The Armed Forces Peer Aid Coordinator will initially prioritise engaging with veterans and military organisations to deliver the AFGHSN training programme, along with gambling awareness activities. The purpose is to upskill key armed forces personnel and those in connected communities, enabling and enhancing their knowledge, skills and confidence to address gambling harms.
The second key responsibility is to recruit, train and support Peer Supporters to deliver safe, effective support for individuals and their networks that have been harmed by gambling. It is expected that Peer Supporters will be individuals with ‘lived experience’ of gambling harm themselves or as an ‘affected other’.
The post holder will work with the Head of Peer Support Services to support the development and maintenance of the systems and structure of the service, ensuring that governance and polices are implemented, safeguarding and safe working practices are strictly adhered to, and a clear understanding established of how the service integrates with other support and treatment networks.
The AFGHSN Peer Aid team will ensure that the support and working relationships are safe and secure, and the health and wellbeing of all participants is intact. Peer Support will be in a befriending capacity and should be provided with a considered and transparent approach. Other support activities will be developed, such as group support and weekly meet ups.
Stakeholder management is essential to the role, as is establishing and maintaining relationships within the AFGHSN, alongside confident communication skills to deliver presentations and other promotions within armed forces community, education and health centres to help grow and evolve the service.
We are especially keen to receive applications from individuals with experience of gambling addiction and recovery from within the armed service with a minimum of two years abstinence.
Please review the full Job Pack before applying with your CV and cover letter.
Previous applicants need not apply.
Please refer to the full job pack on our website before submitting your application, ensuring you detail how you meet the person specification in your cover letter.
The client requests no contact from agencies or media sales.
Job title: Programme Facilitator
Reports to: WomenMATTA Service Manager
Responsible for: N/A
Job Purpose: The project aims to deliver a range of trauma-informed learning and development opportunities to women impacted by the criminal justice system. Delivered in our Manchester and Trafford women’s centres, these gender responsive activities, co-produced with women with lived experience, will provide personal and practical skill development that meets their needs and supports their aspirations around employment or education, including a focus on wellbeing and practical learning.
Key Responsibility Areas
- Co-ordinate and deliver a schedule of trauma informed and gender responsive workshops that aim to address wellbeing and reduce barriers women impacted by the CJS face in accessing employment or education opportunities.
- Maintain case management systems to ensure accurate and timely data recording.
- Develop and maintain relationships with key partners and stakeholders, such as lived experience groups, education, training and employment networks and local services.
- Create opportunities for women impacted by the criminal justice system to input into the programme, such as co-production, and peer supporters
Employee Benefits:
Annual leave: 30 days plus statutory bank holidays (pro-rata for fixed term contract), and an additional 3 days leave between Christmas and New Year. This means that in a standard year with 8 bank holidays, the full holiday entitlement is 41 days!
Pension scheme: Auto enrolment with 5% contributions from WIP and 3% from employees.
Clinical supervision: Working with WIP can be enormously rewarding, but also challenging at times. So we provide clinical supervision through a Harley Street practice, to encourage reflective practice and support the wellbeing of our team.
Employee Assistance Programme: Confidential access to a range of support and information on a 24/7 basis. Including legal advice, emotional support, practical advice and signposting.
Cycle to Work Scheme: Eligible employees can save money and spread the cost of a new bike and accessories.
Reward Gateway: Access to discounts/cashback services at hundreds of retailers, such as groceries, electronics and holidays. Further access to the Wellbeing Centre with tools, tips, recipes, workout videos and guides which will help you to reach your own wellbeing goals. There are also eCards that you can use to recognise a colleague for their great work, wish someone Happy Birthday and much more.
Eyecare Vouchers: As a staff member of WIP, you will have access to free and reduced prices for glasses and eye tests. Should you require glasses for VDU use, you will get them for free too.
The client requests no contact from agencies or media sales.