Client engagement coordinator jobs

Are you ready to take the next step in your career supporting vulnerable people in Oxford?

Housing First is an innovative approach to supporting the most, excluded and hard to reach clients. It focuses on finding housing first; and then addressing the issues that have contributed to an individual’s homelessness.

The Oxford  Housing First service aims to support hard to reach clients with complex needs; by sourcing independent tenancies and providing intensive support into long term accommodation. By adopting a flexible, creative and personalised approach, the service aims to support individuals to manage their tenancies in the community and rebuild their lives.

As the Housing First Coordinator you will have the opportunity to lead on the development and day-to-day delivery of the service, taking responsibility for line management, support and supervision of Housing First Workers and overseeing case management so they can provide intensive high quality support to their individual caseload of clients.  

About you

We are looking for a motivated individual who is looking for an exciting step in their career. Working for 1 of the sectors ground-breaking initiatives to support and end to rough sleeping. If this sounds like you we encourage you to apply if you have:

• Experience managing complex and difficult situations in relations to people, some day to day management/supervision of staff or volunteers or willingness to develop these skills.
• Great communication skills, with the ability to network and build effective relationships with a variety people.
• Understanding of the issues involved in providing support to people with complex support needs including mental and physical health needs, substance dependency and who may be on low (or no) income.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 28 November 2025

Interviews and assessments on week commencing 8 December 2025  

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Job Purpose

• To ensure that the voice of Older People is heard by decision makers across East London and help them to shape areas of public policy affecting older people at a local level.

• Ensure that AUKEL is accountable to older People in the design and delivery of our Strategy and Services
• To co-design and co-produce with older people user involvement projects in Hackney, Newham and Tower Hamlets.

Key Tasks

• To increase OPRG membership and strengthen participation by developing relationships, partnerships and trust with local VCSF groups.
• To support Older People to engage in opportunities to lead, shape services, promote their interests and participate in external forums, events, focus groups, research and surveys etc.
• Represent the interests of members at key stakeholder meetings and groups 
• Support members to access cross cutting AUKEL services e.g. digital inclusion programme, social activities and supporting our integration and internal referral
• Co-ordinate meetings of the OPRGs, including mailings, arranging speakers, convening, minuting, publicity and delivery.
• Measure and report on the delivery of this work and its impact through effective monitoring, reporting and data analysis and narrating client stories.
• To work with colleagues across AUKEL, to promote the OPRGs and other user voice initiatives and to connect our wider services with your project.
• Supervise volunteers to support the delivery of this work 

Experience

Essential

• Of co-production.
• Of developing productive, collaborative relationships with voluntary, faith and community
sector partners. 
• Of working with older people

Desirable

• Of monitoring and evaluation
• Of event management

Knowledge & Understanding

Essential

• Understanding of confidentiality policy and practice.
• Understanding of Equity, Diversity and Inclusion, including the impact of discrimination and disadvantage on our clients, as well as a commitment to investing in increasing your own awareness of EDI issues so you can contribute to making our organisation as equitable and inclusive as possible.
• Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.

Desirable

• Knowledge of services available to older people and their carers (e.g. through health service, social services, voluntary sector).
• Of the public policy environment affecting older people. 

Skills/Attributes

• Excellent communication skills both written and verbal. 
• Excellent IT skills 
• Ability to work on own initiative and within a team.
• Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.

Additional Requirements

• This post requires travel across the three boroughs in which we work.
• This post is subject to the relevant check through the Disclosure & Barring Service (DBS)

Additional Info

• This job description is not intended to be exhaustive, but rather to clearly define the fundamental purpose, responsibilities
and deliverables for the role.
• In addition to the contents of this role description, employees are expected to undertake all other reasonable and related tasks allocated by line management.
• This JD does not form part of your contract of employment.

About SEO London

SEO London is an education and training charity that advances social mobility by empowering exceptional students to secure roles within competitive industries.

We are a UK charity that unlocks potential and transforms careers. We empower students and young professionals from underrepresented backgrounds, bridging the gap between untapped talent and the world’s most competitive industries. Since 2000, our alumni have excelled in top global firms, proving that access and opportunity drive success.

OUR VISION

A society where everyone, regardless of background has equal opportunity to achieve long-term professional and personal success.

OUR MISSION

To prepare talented students from underrepresented backgrounds for career success through industry-specific education and training.

OUR VALUES

Ø  Diversity: We value teamwork and champion diversity in all its forms, including diversity of thought.

Ø  Innovation: We foster a culture of creativity and forward thinking. We continuously seek new ideas to support our service users while ensuring the meaningful engagement of our sponsors.

Ø  Integrity: We act with integrity and communicate openly with all our stakeholders.

Ø  Collaboration: We provide a collaborative and rewarding environment with continuous personal and professional development opportunities for all.

WHO WE SUPPORT

At SEO London, our mission is to support those who are most underrepresented in the industries we work with, particularly individuals from low socioeconomic backgrounds. 

The Role
The role of a Senior Programme Coordinator is ensuring the smooth running of all programme related events and providing support services to Associate Fellows. This will include having a full understanding of all the SEO London programmes; understanding the relevant industry that the programme supports; how these fit into the SEO London organisation and using this knowledge to liaise with students, young professionals and client/partner firms to run, organise and market successful events.

In turn this role will be responsible for using data to run reports to show the impact of each programme. In coordination with the Programme Managers and other Senior Programme Coordinators, will make recommendations for possible changes and ideas to further support the student and young professional experience. The role will also ensure a seamless and professional level of customer care to all participants.

Responsibilities and Accountabilities

Programme Delivery and Logistics

· Responsibility for the scoping and delivery of key projects and events based on a strong understanding about the required outcomes from the partner firms and participants.

· Responsibility managing an end-to-end project, including managing to deadlines/time management/project mile-stones, along with resource planning and stakeholder as well as identifying and signing up volunteers, participants or partners for the events.

Participant Management and Marketing and Communication

· Responsible for finding and sourcing more participants via outreach lead, as well as having overall accountability for maintaining and developing strong participant relationships. Accountable for ensuring appropriate employability tools are delivered via the coordination teams.

· Responsible for using marketing techniques to adapt the relevant promotional outcomes needed for both participants and the sponsor firm, including being aware of the full range of channels available and to ensure that the marketing communications is targeted to the right audience, at the right time with the right message.

· The ability to create the right marketing and communication campaigns appropriate for the audience and to ensure it fit the purpose.

· As the main point of contact for the project, ensure that seamless communication is maintained for all key stakeholders (internally and externally) during the project lifecycle including logistics with the students and partner firms.

Participant Assessment and Selection

· Organise and conduct the recruitment, assessment and recommendation of candidates for junior talent opportunities.

· Manage SEO alumni relations to ensure mentoring and training provision for responsible programmes.

· Attendance at in-person and online events, working alongside the AIP team to ensure effective events,

Quality Assurance

· Responsible for reviewing each project or event at the end to identify further opportunities and ways to continue to deliver strong projects across the range of SEO London programme by using polls, surveys and evaluation methods.

· Responsible for ensuring all student, partner, event and volunteer information and feedback is captured accurately and timely in the CRM, as well as ensuring compliance with all the relevant process standards.

Person Specification

Skills and experience

We are looking for applicants who have some demonstrable experience in some of the following skills and will be willing to learn and develop others:

· Proven ability to manage projects efficiently and keep tasks and deliverables well organised

· Stakeholder management, preferably including professional corporate partners

· Having a keen interest and knowledge about the industries SEO London operates in, along with having a working knowledge of the student lifecycle (both school and University)

· Diversity and inclusion knowledge

· Strong understanding of employability skills required by participants to be job market ready

· Business writing skills

· Database experience and analysing data

· Microsoft (Outlook, Word, Excel, PowerPoint) - ability to create & edit documents in word, creating spreadsheets, tables & running and analysing pivot tables in excel; along with the ability to manage outlook and create PowerPoint slideshows. Ability to use Teams and Zoom to communicate and collaborate

· Demonstrable communication and listening skills

· Ability to collaborate and work as part of a team

· Empathic approach to working with others

Required qualifications

· University degree (any discipline)

What we offer?

· Annual Leave: 28 days + Bank Holidays.

· Enhanced Family Friendly Policy.

· Flexible working (2 days in the office) and a lovely office space by Borough Station.

· Benefits:

o Employee Assistance Programme

o And more…

Timeline:

Closing date for applications: 30th  November
First and Second interview: TBC

We are recruiting for a Community Engagement Coordinator join our team in the Community Engagement team. 

Job Title: Community Engagement Coordinator

Location: At least once a week in our head office in Vauxhall, weekly visits to our refuge’s (travel expenses will be covered) and homeworking
Salary: £28,857.12 per annum(Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full Time, Permanent 

Hours: 37.5 hours per week

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a community engagement coordinator who is passionate about supporting women and children impacted by domestic violence and other forms of abuse. The community engagement coordinator will work as part of a team of the community engagement service working across East, West and South London. The key aims of this new service are to build relationships with specialist providers across south, west, and east London, where our services are clustered, to develop a menu of enhanced support opportunities to meet survivors’ social, health and financial needs.

This is a very important role in Refuge, which will make a real difference to the lives of the women and children that Refuge supports every day. Together as a team, you will create pathways to decrease social inclusion, increase participation in community activities, employment, education and training. You will be skilled at working with a diverse range of audiences and will be adept at creating and developing new partnerships and pathways that improve the lives of survivors of domestic abuse and gender-based violence.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 27 November 2025

Interview Date: 10 and 15 December 2025 (In-person at our head office in Vauxhall, London)

Our new Research Community Growth Coordinator will play an essential role in growing our Lived Experts Research Community and taking the impact we can have in businesses to the next level.

It will be well-suited to someone who cares about social outcomes as well as business outcomes, and who is motivated to make a positive impact for charities and vulnerable people.

Our purpose at Three Hands is to create business value and social value, hand in hand. Three Hands Insight is the award-winning ‘social insight’ arm of Three Hands, focused on enabling businesses to gain insight from charities and ‘lived experts’ in a wide variety of societal issues and vulnerability circumstances. Clients range from high street banks to energy providers. 

A major feature of Three Hands Insight is our Lived Experts Research Community – a group of people with first-hand experience of challenging circumstances and vulnerabilities such as disability, mental health problems, digital exclusion, financial vulnerability and dementia. We established the community in 2022 to help businesses understand challenging customer circumstances, and to do a better job at inclusive design for vulnerable and underserved customers. There are currently over 350 lived experts in the community. 

Please see the attached job description for more information on Three Hands Insight, the areas of responsibility for the role and the skills and interests were are looking for...

Are you looking for an opportunity where your skills can make a difference in helping to end homelessness and rebuild lives in Oxford?

We have an exciting opportunity for a new Outreach Coordinator to join the Oxford SPOT team. Our belief is that rough sleeping is an intrinsically harmful and dangerous activity both for the individual and for the wider community. Therefore, we take a proactive and assertive approach to supporting people away from this activity. Our aim is to support people to recover from the effects of rough sleeping and move away from a street lifestyle permanently.

In the Coordinator role you will support the Outreach Manager and oversee the day to day delivery and progress of the Oxford Street Outreach team. You will:

• Oversee a small caseload of clients while supervising the case management of Outreach Workers and other staff.
• Build and maintain productive relationships with internal and external stakeholders including the Local Authority, other homeless services and housing providers.
• Have the opportunity to support the Outreach Manager in collating information for reporting to demonstrate the themes and issues the team face.

Your normal working hours  will be (Mon-Fri). However, flexibility is essential, to cover shifts that may include early mornings, nights and weekends to ensure we can support our clients when they need us the most.

About you

This exciting role will suit someone with experience of communicating, liaising and negotiating with internal and external stakeholders, we encourage you to apply if you have below skills and abilities:

• The ability to manage complex behaviours and motivate staff and clients to achieve outcomes with a creative and person centred approach.
• Excellent communication skills and the ability to work with others whilst managing your own time.
• Above all we are looking for inspirational, committed individuals who have a genuine desire to support people to rebuild their lives.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 28 November 2025

Interviews and assessments on week commencing 8 December 2025  

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Job Purpose 

• Oversee the delivery of a high-quality programme of community activity and engagement across three London Boroughs.

• Develop and grow our community engagement offer to ensure the needs and preferences of older people are being met. 

• Manage, lead and motivate a team of experienced community engagement officers, centre managers and lunch club coordinators. 

• Ensure a well-evidenced, high-quality and responsive service is delivered to clients with professionalism.

• Ensure that all team members are equipped with the knowledge and resources necessary to deliver and continuously improve our offer. 

Key Tasks 

• Day-to-day management and leadership of the Community activities team comprising paid staff and volunteers, ensuring a strong team culture and their ongoing professional development.

• Support and develop your direct reports to include supervision, annual appraisal, planning of continued professional development opportunities and training needs. 

• Support and develop your team including team meetings, consultation and feedback sessions and establishing a culture of continual improvement.

• Collaboration with managers across the organisation to ensure consistency of management practice and joined-up service delivery.

• Work with the AUKEL Communications team to plan and deliver accessible programme information to a range of audiences across multiple channels.

• Lead and oversee the monitoring, recording and reporting of all activity within the programme area; ensuring the service is meeting key performance indicators (KPIs), identifying and flagging any concerns and taking proactive action to address this; ensuring that internal and external stakeholders receive accurate and timely reports.

• Work collaboratively with other agencies providing aligned services, opportunity-spotting, cross referrals, maintaining excellent working relationships with all external stakeholders.

• Support the Head of Community to ensure that evidence of the wider impact of our offer is spotlighted and presented to a wide range of stakeholders.

• Manage the budget, sign-off expenses, and ensure projects are delivered to budget, liaising with the Finance Department as necessary. 

• Support the Head of Community with generating funding e.g. being actively involved in consultation of possible projects, providing activity data, opportunity spotting, and/or supporting the production of tenders. 

• Contribute to the organisational objectives contained with AUKEL’s 5-Year strategy and actively identify opportunities for development, fundraising and systems improvement.

• To undertake any other duties within the competence of the post hold as may be required from time to time for the smooth running of Age UK East London.

• To undertake all duties in line with Age UK East London policies and procedures (e.g. Health & Safety, Complaints, Confidentiality, Equal Opportunities). 

Person Specification 

Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply! 

Experience 

Essential 

• Of delivering high-quality community-based support/services.  

• Of service recording and reporting.   

• Of leading and motivating colleagues to deliver impactful services.  

• Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.  

• Of effective collaboration with internal and external stakeholders. 

Desirable

• Of providing services to older people. 

• Of supporting and contributing to successful applications to funders.  

• Working experience within East London 

Knowledge & Understanding 

Essential 

• Understanding of, and expertise in, the care and support needs of older people. 

• Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.  

• Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their Carers.  

Desirable

• Knowledge and understanding of specific approaches and programme addressing specific older people’s needs e.g. falls prevention; dementia. 

Skills/Attributes 

• Excellent spoken and written communication skills. 

• Excellent IT skills  

• Ability to give and receive feedback in a thoughtful, reflective and impactful way.   

• Can demonstrate commitment to AUKEL values (accountable, kind, flexible, inclusive, collaborative). 

• Commitment to learning and development and reflective practise.  

Desirable

• Fluency in one or more of our community languages. 

• Strong connection with, and knowledge of, the London boroughs of Hackney, Tower Hamlets or Newham. 

Additional Requirements  

• This post is subject to the relevant check through the Disclosure & Barring Service (DBS)  

• Flexibility in working hours to meet organisational needs.  

Main purpose of job:

To manage three key aspects of CARA’s service: 

· New referrals into CARA

· Counselling waiting lists and allocation to a counsellor

· CARA’s client database

Start date:  As soon as possible (subject to Enhanced DBS Check and satisfactory references).

Salary: £37,411 – £39,261 per annum, pro-rata.

Hours: 35 hours per week, with some flexibility possible.  

Contract: This is a permanent contract.

Place of work: CARA premises in Colchester and some remote home working.  Some travel to other locations in Essex may be necessary.

Holiday: 25 days per year pro-rata, plus additional closure days between Christmas and New Year.

To apply: Please complete the application form, which can be downloaded from our website, explaining how your skills and experience relate to the person specification.

Applications must specifically address each essential and desirable criteria, giving evidence from previous experience or qualifications. 

Application deadline:  9am on Wednesday 26th November 2025

Interviews:  Tuesday 2nd December 2025

This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1.

Job Description

This is an exciting and varied role, and we are looking for a proactive post holder who will manage three key aspects of CARA’s service provision:

- Manage new referrals into our service, overseeing the work of our team of First Contact Navigators and our Information and Referrals Co-ordinator.

- Manage our counselling waiting lists and the allocation of clients to a counsellor, overseeing the work of our Allocations Team.

- Act as the main lead and point of contact for managing CARA’s client database and resolving any data queries.

This role will lead a talented and committed team of six, supporting their work and assisting them to develop their key roles. As well as overseeing day-to-day operations of the team, the post holder will be part of CARA’s management team and will have the opportunity to play a key role in CARA’s wider development, working closely with CARA’s Senior Leadership Team and Team Managers.

The First Contact Navigator project is a shared project with our sister centres, SERICC and SOS Rape Crisis, so the post holder will liaise closely with colleagues in those centres.

Main Responsibilities

Line management and team support

· To line manage CARA’s Information and Referrals Co-ordinator, First Contact Navigators and Allocations Co-ordinators, providing day-to-day support, monitoring performance and identifying training and development needs. This will include keeping up to date notes of line management meetings and conducting and recording annual staff appraisals.

· To support CARA’s Information and Referrals Co-ordinator, First Contact Navigators and Allocations Co-ordinators, working alongside them where necessary, and covering these roles during annual leave and other absences.

· To work with CARA’s Head of Operations to recruit and train new staff and volunteers, as required.

· To liaise with CARA’s other teams and more widely with Synergy East teams, resolving problems and ensuring good communication and mutual understanding of respective roles and ways of operating.

· To be part of the CARA management team and attend regular management team meetings, contributing to CARA’s ongoing development.

Service development

· To work with CARA’s Information and Referrals Co-ordinator, First Contact Navigators, Allocations Co-ordinators, Head of Operations, CEO, and our four team Managers to refine and develop CARA’s referrals and allocations processes.

· To oversee and update CARA’s counselling waiting lists, working with the Allocations Co-ordinators, and leading regular meetings to review waiting times, pushing forwards actions to reduce these wherever possible.

· To oversee and update the CARA map of service delivery ensuring we have an accurate picture of client sessions across our therapy teams.

· To develop expertise in our purpose-designed client database, ensuring the team are fully trained in its use and working with the Senior Leadership Team and Synergy Partners to ensure client data is kept up to date.

· Working with the CEO, Head of Operations and Information and Referrals Co-ordinator to represent CARA at meetings, making presentations about our work.

General 

· To work flexible hours, including some evening work and occasional weekends.

· To participate in CARA team meetings, supervision, training and development. 

· To provide specialist advice to other workers and agencies, including participation in delivery of training sessions.

· To raise awareness of sexual violence and its impact in the community and within other agencies.

· To keep appropriate records in accordance with CARA policies and procedures.

· To adhere in full to all CARA’s organisational policies and procedures, including safeguarding procedures.

· To be administratively self-servicing.

· To report to the Senior Leadership Team and Trustees as required, including the production of regular written reports and verbal reports.

· To undertake any other related activities as required by the Senior Leadership Team or the Chair of the Board of Trustees.

· To undertake any other related activities as required by the Senior Leadership Team or the Chair of the Board of Trustees.

About CARA

CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs. 

CARA is a registered charity working with adults of all genders, young people and children from across mid and north Essex.  We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich.  We also provide remote services.

CARA seeks to be an inclusive organisation that actively encourages, supports and values diversity amongst both our service-users and our workers.  We wish to create a culture in which discrimination, in all its forms, is recognised and addressed.

You can read more about CARA’s commitment to diversity and inclusion here. We encourage and welcome applications from candidates from diverse backgrounds.

About Synergy East

CARA is part of Synergy East. We work closely with SERICC Rape and Sexual Abuse Specialist Service and Southend-on-Sea Rape Crisis (SOS Rape Crisis) to deliver the contract for the Office for the Police, Fire and Crime Commissioner for Essex for services for victims and survivors of sexual violence and child sexual abuse across Essex.

About the Role​​

Based in the UK, this role will play a central role in managing and supporting the recruitment and onboarding of multiple project delivery roles across various countries, while also offering HR support to an ambitious FCDO-funded global safeguarding programme. The postholder will oversee the full recruitment lifecycle for direct hires, from job posting and candidate screening to interview coordination and onboarding, while also supporting partner organisations by coordinating their HR processes with the programme central team.​

This is a full-time, 18-month fixed-term contract with the potential for extension. As an organisation, we support flexible working arrangements, which can be discussed at the interview stage.​​

Main responsibilities​​

Recruitment Coordination & Delivery:

• Manage all direct recruitment using SDDirect's recruitment procedures and tools, coordinating the full recruitment lifecycle including job posting, screening, interview scheduling, reference checks, and onboarding administration.

• Act as the central communication point between internal teams and partners, ensuring timely flow of accurate information between hiring managers, partner HR, and recruitment leads.

• Maintain organised records in compliance with GDPR and internal protocols, ensuring all documentation and candidate tracking is up to date.​

Human Resources:

•Provide first-line HR advice to staff and managers, escalating complex issues to the central HR team.

•Provide support in troubleshooting issues related to Kimble usage and financial reporting, offering practical solutions and coordination with relevant teams.

•Oversee the annual performance management cycle and due diligence refresh for consultants.

•Conduct onboarding and exit interviews, and support continuous improvement of HR systems.

•Promote inclusive, survivor-centred HR practices and support learning and development initiatives.​

Skills and Experience:

• Minimum 5 years' experience in recruitment coordination and/or HR roles, ideally within international development or humanitarian programmes.

• Proven experience managing multi-country recruitment processes, including coordination with partner organisations and remote teams.

•Proficiency in using recruitment platforms (e.g. LinkedIn, Devex, ReliefWeb) and applicant tracking systems (ATS). 

•Excellent project management and diary coordination skills, with the ability to manage competing priorities across time zones. 

 ​​Please click​​ here ​​for a full description of the role's responsibilities, duties, and person specification.

​How to Apply​

​If you are interested in joining our dynamic team, please refer to the Person Specification and submit your tailored CV. The deadline for applying is Sunday, 30th November 2025. Due to the high volume of applications, we are only able to respond to shortlisted candidates.

​Please note that the selected candidate must have the right to work in the UK.

Our Selection Process​

Social Development Direct’s organisational vision is a just and equal world founded on gender equality and social inclusion. Our mission is to provide excellence in social development to support policies, laws, social norms and institutions that advance social, economic and political justice for all. We are committed to creating a safe, diverse, and inclusive workplace and welcome people from underrepresented groups to apply.

The selection process for this recruitment process will include one competency-based interview the hiring teams virtually via Microsoft Teams expected to take place across Monday 22nd and Tuesday, 23rd December, 2025.​For those who are invited to interview, we may process information about whether or not applicants have a disability or impairment so we can make adjustments during the recruitment process and implement the Disability Confident scheme.

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We are looking for a dynamic, people-focused individual who is passionate about empowering volunteers and strengthening community engagement. You’ll combine excellent interpersonal skills with strong organisational abilities and bring both strategic thinking and hands-on experience to the role.

We’re looking for a supportive and proactive Centre Manager who can enable our passionate and committed London team to deliver an excellent service for the client gardeners.

 confident business development skills are required by our Centre Manager to identify new partnerships and expand our programme delivery to ensure the continued sustainability of the centre.

Creativity, problem solving, prioritising and the ability to manage a diverse workload, where each day is different, is key in this role.

Our Centre Manager in London will be based in our Battersea Park office. Option for hybrid role with up to 2 days remote working per week.

Appointment to this post will be subject to a satisfactory Disclosure and Barring Service check. Thrive complies fully with the DBS Code of Practice. Having a criminal record will not necessarily prevent an individual from working for Thrive.
 

WHO ARE WE?

Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support elected student leaders so as they make change, improve lives and fulfil potential, we help make it happen.

The Union of Brunel Students has a small but impactful staff team dedicated to serving the needs and interests of our members. Our size allows us to work closely together and make decisions quickly, while our passion for creating positive change means that every member of our team has an impact on helping us deliver our vision to ensure that every student thrives at Brunel.

We are one of more than 600 students’ unions across the country. And with more than 15,000 members, 150 clubs and societies, a huge range of services and a bold strategy, we’re one of the most exciting.

WHAT’S THE JOB?

As a Campaigns and Student Engagement Coordinator you will be a crucial part of our student voice team. In this role, you'll work closely with our elected officers, staff, and external organisations to facilitate, support, and monitor student-led campaigns, ensuring that every student thrives at Brunel. You will be the driving force behind campaign development, providing guidance, resources, and support to officers and student groups. You will lead on empowering our students and volunteers to improve the student experience at Brunel, and ensure that the impact we are having in this area is effectively monitored and reported upon.

WHO YOU ARE:

We are looking for an enthusiastic and driven individual who has a genuine passion for student advocacy and engagement.

As a key member of our team, you should possess a deep understanding of the Student Union environment. You will have exceptional organisational skills, enabling you to effectively manage your workload, prioritise tasks, and consistently meet deadlines. Essential attributes include a commitment to our organisation's values, and a commitment to equality, diversity, and inclusion. You should also be self-motivated, self-reliant, and exhibit a flexible and adaptable approach to work, including availability for evenings and weekends when required.

WHY APPLY?

Because you’re excited by the challenge!

The exact opposite of corporate, we’re progressive, creative individuals working to make a difference in an unconventional workplace. In return for your passion and experience we offer a flexible work environment, a competitive salary and excellent holiday allowance.

We’re committed to equality of opportunity for all. We welcome applications from individuals regardless of race, ethnicity, sexual orientation, religion, age, gender, or disability status. We want to support a diverse and inclusive work environment and are actively looking for people who share our values.

BENEFITS

We offer a generous benefits package to reward our staff's hard work and commitment:

• Pension Scheme – statutory workplace pension scheme ‘NEST’.
• Generous holiday allowance - 25 days a year plus bank holidays. Additional days are given at Easter and Christmas in line with the University closure dates (usually about 5 additional days a year).
• Long service - 2 additional days leave will be given after 5 years continuous service
• TOTUM Card - All Union career staff are entitled to receive a TOTUM student discount card free of charge.
• Active@Brunel - Free membership to our social sports programme.
• On-site parking – Parking on campus at a low-cost rate.
• Flexible Working - The Union adopts a flexible working environment.
• The opportunity for some homeworking
• Personal Development - The Union is fully committed to investing in your future. If you are interested in a training programme which you feel would benefit you within your current position you can submit a training request via your line manager.
• Employee assistance programme
• Excellent sick pay
• Enhanced Paternity and Maternity leave after a years’ service

OUR VALUES

Our Values are an important factor in The Union of Brunel Students as they drive our decisions.

• Driven by You
• Open to All
• Passionately positive
• Integrity

APPLY

Closing date for receipt of completed applications is Monday 1st December 2025

Interviews: w/c 15th December 2025

Start Date: To be discussed with the successful applicant

Are you ready to lead with purpose and compassion?
Do you believe in the transformative power of counselling and community?
Would you like to shape the future of a thriving local charity, rooted in psychodynamic and
relational practice?

Somerset Counselling Centre is seeking a dynamic and visionary Clinical Director to guide us into our
next exciting chapter. Having completed our most recent five-year strategy a full year ahead of
schedule, we’re now ready to launch the next phase of our journey—and we’re looking for someone
exceptional to help lead the way.

About Us
Founded in 1990, Somerset Counselling Centre has grown into a thriving and unique charity, deeply
rooted in our mission, vision, and values, and in psychodynamic and relational approaches. We offer
high-quality counselling services to our community, supported by a diverse team of professionals—
from trainees to BACP-accredited counsellors and supervisors.

We’re proud of our:
• Experienced and exceptional counsellors
• Leadership and operational teams
• Strong clinical governance
• Low-cost, income-based, and open-ended private client service (our unique offering)
• Timebound contracts
• Successful fundraising events
• Established CPD programme
• Supportive partnerships and collaborations
• Experienced and engaged Board of Trustees

Why Somerset? Why Taunton?
Taunton is a vibrant county town in the heart of Somerset, offering a beautiful blend of countryside
charm and urban convenience. With excellent transport links, stunning natural surroundings, and a
welcoming community, it’s a wonderful place to live and work. Somerset itself is known for its
creativity, wellbeing focus, and strong sense of local identity—making it the perfect home for a
charity like ours.

About the Role
As Clinical Director, you will:
• Lead and inspire our clinical team, ensuring excellence in service delivery
• Develop and implement our new five-year strategy in collaboration with the Operations
Director, the whole organisation, and Trustees
• Foster partnerships with local and regional organisations
• Oversee clinical governance, safeguarding, and quality assurance
• Support the development of trainees and supervise clinical staff
• Contribute to fundraising and community engagement efforts
• Represent the Centre externally and advocate for mental health and wellbeing

Who We’re Looking For
You’ll be:
• A qualified and accredited counsellor or psychotherapist (BACP, UKCP or equivalent)
• Experienced in clinical practice, with 7–10 years’ post-qualification experience
• An experienced supervisor
• Experienced in leading clinical teams and managing services
• Skilled in partnership working and stakeholder engagement
• Strategic, compassionate, and values-driven
• Confident in governance, risk management, and safeguarding
• Passionate about equity, inclusion, and access to mental health support
• Experience in a charity or third-sector setting is desirable, but not essential.

Fundraising Manager

Domestic abuse is always unacceptable. We support everyone affected by it and we act to prevent it. As the Fundraising Manager for Behind Closed Doors, you will play a key role in developing and delivering a fundraising strategy aligned with the organisation’s vision, mission and values. This is an exciting and varied role with an opportunity for the post-holder to put their own stamp on it. As our Fundraising Manager, you will build on existing relationships with individual donors, community groups and corporate partners, as well as seeking new opportunities.

This role would best suit a creative and strategic mind who enjoys building relationships and inspiring others towards a united vision: to build lives free from domestic abuse. You will be joining a committed and dynamic team; line managing the Training and Development Coordinator, working within the senior management team and reporting to the CEO. 

Please download the recruitment pack for full details.

To apply for this position, you will need a comprehensive CV and supporting statement outlining your interest in the role and organisation, and how you meet the criteria laid out in the person specification. You can apply via CharityJob, or return both documents by Thursday 27th November via email with the reference ‘Fundraising Manager’ in the subject line.

Interviews will take place on Monday 8th and Tuesday 9th December 2025, and will consist of a brief presentation and competency-based questions.

Behind Closed Doors is committed to improving inclusive recruitment practices. If you would prefer to apply for this position or express your interest in an alternative format (such as audio or video upload) or require any adaptions at this initial stage, please get in touch.

Behind Closed Doors is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and requires all staff and volunteers to share this commitment. A standard DBS disclosure will be required before taking up this position.