Client service manager jobs in Leeds, west yorkshire

Exciting Opportunity: Carer Locality Workers covering Keighley

Carers' Resource is excited to announce a new opportunity to make a real difference in the lives of carers. We are currently seeking:

2 x Carer Locality Workers

Hours: 37 hours or 22 hours per week (hours to be confirmed at interview)

Location: Keighley

Salary: £24,437 - £26,802 (FTE)

Role Overview:

You will play a pivotal role in supporting unpaid carers through listening, advising, and advocating for them. You'll conduct wellbeing reviews, needs assessments, identify and carry out required actions, and collaborate with local services. Your work aligns with local safeguarding procedures, promoting wellbeing and positive change for carers.

Own transport, clean driving license, and business class insurance is a requirement of the role.

For an informal discussion about this role, please reach out to Julie Peacock at Carers' Resource.

Join Our Team:

This is an opportunity to join a dedicated team that is committed to making a meaningful impact on the lives of carers. If you are passionate about supporting others and making a difference, we encourage you to apply. Carers' Resource values diversity and is an equal opportunity employer. We encourage applications from all backgrounds.

Closing date for applications Sunday 8th February 2026
Proposed interview date: Monday 16th February 2026 (in Skipton)

Bradford and Airedale Citizens Advice & Law Centre are a leading provider of legal advice and information, supporting thousands of clients every year. We are a busy, client focused and dynamic service with a track record of delivering high quality advice. This is a central role within the organisation. As a Client Services Co-ordinator, you will be friendly and welcoming. You will be the first point of contact for clients, and external stakeholders accessing the service via any channel (face to face, telephone and digital). This can be a challenging but rewarding role with plenty of contact with our clients, volunteers and paid staff. Our Client Services team play a crucial role in the day to day running of our service.

Coordinating the advice service

• Manage the practicalities of the advice session and ensure adequate staffing and resources.
• Coordinating the advice sessions and making sure this runs smoothly
• Ensure all relevant policies and procedures are followed during the advice session
• Provide an appropriate level of support to the client services receptionist
• Monitor the advice sessions to meet quality standards and service delivery and to identify development of these sessions
• Ensure remedial and developmental issues are identified and acted on to develop individuals, improve the quality of advice, and ensure clients do not suffer detriment due to poor or inadequate service/advice.
• Identify and address any safeguarding issues by liaising with the client services manager
• Keep technical knowledge up to date and provide technical support to the client services receptionist
• Create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff can do their best.
• Participate in recruitment and selection activities as delegated.
• Participate in the induction of new staff as delegated.
• Support the client services manager to develop and maintain standards of service delivery
• Maintain complaints procedures in accordance with Citizens Advice guidelines
• We are interested to hear from people who ideally have experience of working within a similar client focused environment, where confidentiality is essential and are confident in dealing with clients who may be vulnerable or have multiple needs.
• The successful candidate will be supported through their on-the-job initial training period and encouraged to continually develop during their time with us.

Closing Date: 9.00 am Monday 26th January 2026

Interviews: Tuesday 3rd February 2026

A rare and exciting opportunity to support the fundraising and strategic development of a wide range of Charities in the UK, as part of a friendly and supportive consulting team.

Charity Fundraising Ltd provides a comprehensive range of fundraising, strategic consultancy and evaluation services to Charities and other not-for-profit organisations. Established in 2000, our services range from grant and contract bid writing and review, to developing fundraising strategies, developing M&E frameworks and undertaking project and programme evaluations. We also offer a range of strategic support, mentoring and training. We work with lots of amazing charities, both local and national, small and large, across the UK, covering themes such as: Homelessness; addiction; youth; community; disability; mental health; minoritised groups; medical conditions; heritage; environment and more.

We are seeking an exceptional fundraiser who can offer a strong track record of driving organisational growth in the voluntary sector. Multi-year experience in two or more of the following core service areas is essential:

• Achieving major grant funding from trusts, foundations, lottery distributors, public sector agencies or similar.
• Planning and developing successful contract tender submissions.
• Planning and developing successful fundraising strategies and action plans.
• Major Donor, Legacy or Corporate fundraising strategy and delivery

The role is varied and interesting - managing a portfolio of clients and supporting them directly or strategically with their fundraising, impact evaluation and organisational development. Our consultants are all employees and we work closely together as a supportive team, sharing and developing skills and knowledge. We anticipate the appointee may not hold experience across all core areas of our services. We will enable the appointee to focus on projects that play to their strengths and experience and provide further support and training as necessary.

Based from home (must be UK resident), with ad hoc client and team meetings/socials (all travel paid), mostly within England. All IT equipment provided. Full-time or part-time (minimum 0.8 FTE - 28 hrs).

Benefits include: 24 days paid annual leave (pro rata), 5% employers pension contribution, potential cash / annual leave bonus, CPD budget and paid CPD time + lots of opportunity to learn from our experienced consultant team.

Please note that applications will only be considered where the screening questions are fully completed.

Here's what some of our team say about working for Charity Fundraising Ltd:

"I don’t think I have ever worked with such a nice bunch of people, everyone has been very welcoming, supportive and just all round lovely" 

"I really enjoy working for CF because I get to work independently with a diverse range of interesting clients, and am also part of a great, supportive team - best of all worlds!"

“Supportive and fun team; and great to learn new ideas from others fundraising skills, knowledge and expertise”

"I love being part of such a passionate, professional team and who prides itself on building close working relationships with each other and with our clients."

Join NDTi and help drive meaningful social change

As a key member of NDTi’s Research & Evaluation team, you will play a central role in shaping, delivering and demonstrating the impact of our commissioned, grant‑funded and internally funded programmes. You will lead a varied portfolio of research and evaluation projects, ensuring high‑quality delivery and contributing to the wider development of our work.

This is an exciting opportunity for someone who is passionate about social justice, committed to inclusive practice, and eager to use evidence to influence change.

As our Research & Evaluation Manager, you will:

• Lead, design and contribute to research and evaluation projects, acting as a key liaison for staff and associates involved in delivery.

• Identify, synthesise and share learning from our work, showcasing innovative approaches, partnerships and achievements.

• Develop and refine research and evaluation methodologies and materials, ensuring a consistent, high‑quality approach across NDTi.

• Build and maintain a healthy pipeline of opportunities, negotiating, securing and managing a range of contracts.

• Grow and nurture diverse networks, generating new contacts and opportunities for both yourself and the wider organisation.

Key responsibilities

Day to day, you will manage and deliver a portfolio of projects, ensuring each is completed on time, within budget and to a high standard. This includes:

• Designing and planning research and evaluation projects, including developing theories of change.

• Facilitating stakeholder workshops and sessions, undertaking qualitative and quantitative fieldwork, and conducting evidence reviews.

• Analysing data, producing high‑quality reports and creating a range of outputs.

• Writing and publishing blogs, reports and other resources tailored to different audiences.

• Working collaboratively with colleagues to share learning across NDTi, stimulating creativity and informing future work.

• Managing associates and partners involved in your projects, ensuring clear communication and alignment with NDTi’s mission, policies and contract protocols.

• Developing your professional profile and cultivating relationships that strengthen NDTi’s visibility and influence.

• Leading or contributing to proposals and tenders to secure new work aligned with NDTi’s mission.

• Supporting organisational income targets and quality standards.

• Representing NDTi at national, regional and local networks and forums.

Person specification

We’re looking for someone who brings both expertise and values‑driven practice. You will have:

• At least three years’ experience delivering high‑quality research and evaluation activity.

• Proven experience conducting fieldwork, including qualitative and quantitative data collection and analysis.

• Experience using a range of methodologies, with strong analytical and reporting skills.

• Ability to interpret and present complex data to varied audiences.

• Strong project management skills, with a track record of delivering work to agreed timescales and budgets.

• Experience writing reports for publication and diverse audiences.

• Knowledge and understanding of social inclusion issues.

• (Desirable) An honours degree and/or postgraduate qualification in a relevant social science discipline.

• (Desirable) Personal experience of health or social care services, or experience as a family carer.

The closing date for completed applications is 9am on Monday 2nd February 2026.

Interviews will be held on Wednesday 11th February in person (Bath)

Are you an experienced Events Manager from the membership or professional body sector?  Have you managed a small team around delivering in-person and virtual events?  Are you confident in running a varied events portfolio of 20–30 member events?  

TPP are recruiting a part time Events Manager on behalf of our client, a well-established professional membership body.

Hours: 21 hours per week (flexible working pattern, must include Thursday 9.00am–1.00pm)
 
Benefits:
• Fully remote working (all necessary equipment provided: laptop, desk, chair, etc.).
• Office closure from 27–31 December each year.
• Additional annual leave for long service.
• Birthday day off (if it falls on a working day).
• Health Cash Plan, Life Assurance, and Income Protection.
• Travel and subsistence expenses covered for all work travel.
And more!
 
The role:
As the Events Manager you will lead the organisation’s events programme, including webinars, workshops, annual awards, building tours and networking events.  The Events Manager will manage all aspects of planning, logistics and delivery supported by an Events Assistant.  You will review the overall events programme to ensure right balance of content.  As the Events Manager you will manage events budget and reporting while also evaluating event performance.  You will liaise with speakers, venues and suppliers too.
 
Essential criteria:

• Substantial experience as an Events lead in a membership or professional body
• Strong organisational skills and attention to detail
• Proven project and people leadership coordination skills
• Experience managing budgets and working with suppliers

 
Salary: £45,000 FTE (£27,000 for 21 hours per week)
 
Closing date:  29th January
 
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
 
TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Do you have what it takes to be part of the Walking With The Wounded team? We have a fantastic opportunity for a Financial Controller with experience of running the day-to-day financial operations of a dynamic charity. We are an ambitious charity with ambitious goals that needs a Financial Controller to support the charity in achieving these goals. If your attitude matches this, you will find a perfect home within our Finance team.

This is a broad role that will include a wide range of responsibilities. The Financial Controller is responsible for managing the daily and weekly tasks of the Finance team, as well as periodic tasks that are less frequent.  These tasks include (but are not restricted to) all aspects of bank and cash, raising of invoices, generating BACS payments, all Finance input into payroll, VAT returns, Gift Aid claims and response to ad hoc queries from our front-line staff.  The Financial Controller managers one Finance Assistant and reports into the Head of Finance. The Head of Finance leads on budget setting, forecasting and monthly / quarterly / annual reporting, and the Financial Controller will support where needed.  The Financial Controller will also be the lead contact with external auditors following year end.

 The tasks outlined here and in the job description will not remain static and can be tailored to the experience of the successful applicant, therefore this role is ideal for someone who is looking for a challenge and to develop their skills in a supportive and dynamic environment.

For an informal discussion please contact Marc Brady, Head of Finance.

We are seeking a collaborative and purpose-driven leader with a strong commitment to the welfare of livestock animals to lead and coordinate our technical operations and service delivery.

The ideal candidate will be highly organised, people-focused, able to inspire, manage and develop teams while delivering high-quality training, education, and advice services. 

The Technical Lead will manage the Humane Slaughter Association’s (HSA) operational and practical work to promote humane slaughter and transport of livestock (including farmed and wild-caught aquatic species) worldwide. They will lead a small team who undertake the operational work in the field, promoting humane methods for the transport and slaughter of animals killed for food and other products.

The successful candidate will join at an exciting period of growth and reorganisation for the HSA as we introduce online learning, grow and broaden our training and advice services and become an increasingly strong voice for practical improvements to the welfare of animals at slaughter. This is an ideal role for someone who is passionate about making real-world improvements to animal welfare using their technical knowledge and organisational skills.

About the HSA 

The Humane Slaughter Association is a unique charity which promotes the welfare of farmed animals ‘Beyond the Farm Gate’; at markets, during transport, at slaughter, and when animals must be killed in emergencies.

Our vision: A world where all farmed animals are transported and killed humanely.

Our mission: To advance and promote the use of humane methods for the slaughter, transport and killing of farmed animals through research and education. 

We do this by offering practical advice, training, and education to all those involved in transport, slaughter, or emergency killing of livestock animals, by funding scientific research to develop more humane approaches and advocating for evidenced-based change. Although we are based in the UK, the charity works worldwide to maximise animal welfare.

Job Description and Person Specification

Before applying, please read the HSA Technical Lead Job Description and Person Specification for full details of the role, criteria, application process.

The HSA requests no contact from agencies or media sales. 

Medical Detection Dogs trains dogs to save lives.

We train specialist dogs to detect the odour of human disease, providing life-saving alert assistance dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease.  

We have an exciting new opportunity to join this innovative charity that is a world-leader in its specialist field.

JOB TITLE:Regional Assistance Dog Instructor Scotland

LOCATION:Scotland (Central belt, between Glasgow and Edinburgh)

SALARY:£24K - £29K per annum, depending on experience

JOB TYPE:                         Part time and full time hours considered, with occasional evening and weekend work required

REPORTS TO:                   Instructor Manager

The Job

We are looking for a passionate and driven person who ideally has previous experience and skills working as an Instructor within an Assistance Dog organisation, who has worked with clients and partnerships. The role includes supporting both clients who have had a MDD dog placed with them and also our own dog applicants with their puppies and young dogs to ensure they receive the highest standard of socialisation and early training in terms of obedience, public access and developing an alert to the applicant’s condition, with the aim to reach an accreditable assistance dog partnership status. It is also will include carrying out client specific and odour training for MDD own dogs, placing these dogs with their new clients and looking after a number of established partnerships. This role would suit somebody residing in the central belt of Scotland, between Glasgow and Edinburgh.

Duties that encompass the role of an Instructor include:

• Be the first point of contact for the allocated partnerships in your area, covering all areas of Scotland. To provide guidance and instruction to applicants who have applied to the charity to have their own dogs considered for the training programme guidance and instruction on handling, behaviour and obedience and odour training as well as newly placed partnerships.
• Alongside the Instructing team, to run puppy classes, public access training, recall sessions in small groups for applicant own dogs that are in line with the charity’s quality standards and in accordance with timescales and targets. 
• To also carry out support visits and home interviews for applicants and clients that have been allocated to you.  
• Regularly monitor progress of the puppies and partnerships in training in your area and provide detailed, evidenced feedback to Instructor Manager and Head of Assistance Dog Programme.
• To carry out client specific training with any MDD owned dogs that have been matched, including the required odour scent training.
• Instructing, guiding and supporting new assistance dog clients in managing and handling a Medical Alert Assistance Dog effectively, via pre training, placement training and aftercare visits.
• Supporting partnerships in training in successfully reaching an accreditation standard and in maintaining this
• standard throughout the life of the partnership.
• To support a number of established partnerships in the form of aftercare, refresher training and yearly re-accreditations, assisting further afield on occasions as required.

Responsibilities

• To escalate issues and problems to the Instructor Manager as appropriate.
• To assist the Dog Supply Team with carrying out scent assessments on any MDD dogs in socialising as and when required with the support of the Instructor Manager and rest of the Instructing Team.
• To plan, organise and deliver practical and theoretical training to clients, meeting their individual needs in line with agreed standards to include areas such as dog welfare, appropriate handling, commanding and overall management. This will involve working with the parents as Team Leader and child as Client and working with adult clients.
• Assess the team dynamics of the family & balancing the needs of all family members as well as those of the dog.
• Assess the individuals preferred learning style and amending as relevant to aid a client.
• To accompany the client into all regular environments that they will take the dog to, ensuring the dog behaves in an acceptable manner and that the client and others are aware and clear in terms of where they dog should reside and behave for eg public transport, place of work. To complete a check list of environments for any applicant own dogs in training who are on the programme to be assessed within.
• To support and advise clients in transferring the odour training from pot training and recognising alerting behaviours to establish real life alerting.
• To monitor the correct and false alerting percentages of allocated partnerships via data analysis, advising where necessary until the correct alerting levels are achieved.
• To complete comprehensive reports and paperwork for any time spent with applicants or partnerships in training or established. Maintain accurate records by providing verbal and written information with agreed timescales about clients, dogs, applicants and apprentices as appropriate.
• To work alongside allocated partnerships with the aim of the partnership reaching an accredited standard and feeding back to the Instructor Manager and Assistance Dog Programme Manager if there are any concerns that the accreditation cannot be achieved.
• To provide clients with appropriate aftercare services at regular intervals in their own homes in the form of annual visits, support visits or at refresher workshops run at the Centre to agreed standards.  This will include continual re-assessment of the dynamics of family and dog, formulating and training on appropriate solutions, as well as offering additional dog training advice.
• To deliver handling days as part of an applicant’s pre training to include ‘Introduction to Assistance Dog’ ‘Advanced Handling’ and Family Handling.
• To scent train and seizure proof advanced dogs in preparation to be partnered with an adult or child client and ensure that applicant own dogs have received this at the earliest opportunity.
• To maintain the ongoing public access training with any advanced dog in scent training that has been allocated to them.
• To provide local support to the growing puppy socialisation scheme, based in and around Perth.
• To provide support to the Charity’s public relations and fundraising functions as required, specifically in your area.
• To act as the ‘contact’ person for the assistance dog programme in relation to training policy procedures with clients and their families, other professional service providers and members of the public.  This will include on-going research and development of the project.
• To liaise with and provide support for Volunteers who may operate as part of the aftercare programme provided by the charity.
• To ensure all partnerships are in line with the ADUK regulations with regards to behaviour, obedience and welfare and branding.
• Due to the nature of the role, flexible working hours may be required in some instances to facilitate the effective delivery of the work e.g. working during the school holidays with school age clients.

Other

• Share best practice with colleagues across the charity.
• Any other duties or tasks that are required to ensure the successful running of the Medical Alert Assistance Dog Department and the Charity overall.

PERSON SPECIFICATION

SKILLS AND ABILITIES

• Excellent interpersonal and communication skills
• High level of preparation, organisational and co-ordination skills
• Strong and clear teaching and instructing skills
• Experience of running puppy classes and carrying out public access training and recall sessions
• High level of self – motivation and planning
• Approachable, calm and empathetic to children and adults with debilitating and life threatening conditions
• Happy to travel alone within the UK to visit any clients as necessary.
• Happy to be on call at all times for partnerships as and when required.
• Happy to stay away from home and stay in local hotel when the client’s location is too far from your home to travel back.
• Happy and able to have Medical Alert Assistance Dogs in training to reside in their home.
• Good team worker, but equally able to work alone.
• Positive, empathetic and calm attitude
• Able to embrace a constantly evolving organisation
• Flexible

KNOWLEDGE & EXPERIENCE

Essential

• Previous Assistance Dog Instructing or Dog Training with puppy socialisers experience
• Knowledge of AD(UK) and ADI regulations
• Law in relation to dogs. 
• Knowledge of medical conditions relevant to puppies between 8 weeks and 2 years of age. 
• Dog and human psychology. 
• Proven evidence and experience of dog handling and training skills
• Previous experience of teaching and instructing
• Sound dog training and dog behaviour knowledge
• IT literacy and report writing skills
• Experience of using Microsoft based programs such as Outlook, Word,
• Excel, Internet Explorer and Power Point, teams, zoom and Microsoft
• Share point for data etc
• Full UK driving licence
• Pass a DBS (CRB) check due to regular contact with children

Preferable

•  Knowledge of debilitating medical conditions and understanding of how they can impact people, both physically and psychologically, particularly when they are unstable and fluctuating.
•  Previous knowledge of odour/scent training.

PERSONAL ATTRIBUTES

• Excellent interpersonal and communication skills
• High level of preparation, organisational and co-ordination skills
• Strong and clear teaching and instructing skills
• High level of self – motivation and planning
• Approachable, calm and empathetic to children and adults with debilitating and life threatening conditions
• Happy to travel alone within the UK to visit any clients as necessary.
• Happy to be on call at all times for partnerships as and when required – to include outside standard working hours.
• Able and willing to stay away from home and stay in local hotel when the client’s location is too far from the Centre to travel back.
• If able, possibility of having Medical Alert Assistance Dogs in training to reside in their home through the 6 – 8 week training phase.
• Good team worker, but equally able to work alone.
• Positive, empathetic and calm attitude
• Able to embrace a constantly evolving organisation
• You should be supportive of the charitable aims of Medical Detection Dogs and capable of working as part of a team, as well as able to motivate yourself. 
• You should be adaptable and positively embrace change by not only being flexible towards the ideas of others but also putting forward ideas to colleagues. This will involve creativity in problem solving and making appropriate responses to new ideas and unexpected situations.
•  

DIVERITY, EQUALITY & INCLUSION

We are a welcoming, diverse and inclusive charity. Medical Detection Dogs thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion.

Values & Behaviours

Working at Medical Detection Dogs will be a richly rewarding experience.

Our Values & Behaviours encapsulate who we are, what we stand for and what it will feel like to be part of our team:

• We are respectful.
• We stay positive.
• We strive for excellence.
• We communicate and listen.
• We are ambassadors.
• We are one team.

And of course, we advocate for Medical Detection Dogs whenever we get the chance, and we pride ourselves on our role as ambassadors for the charity.

Finally, the successful candidate will also be expected to:

• Hold a full UK Driving Licence
• Provide proof of identity and eligibility to work in the UK.
• Undertake a Disclosure and Barring Service (DBS) check
• Work some evenings and weekends
• Be willing to travel to the Centre based near Milton Keynes

The role: This is a rewarding role where every day brings the opportunity to make a positive difference to people's lives. We regularly receive testimonials from service users describing the life-changing impact of receiving support from our caseworkers in the National Road Victim Service.

Working location: mostly remote work with some travel required. Based in the north/central area of the South West region you will deliver a face-to-face service to clients in their own home or safe meeting place across the Dorset, Avon, Somerset, Gloucestershire and Wiltshire area  as well as providing support by Teams, phone, email or other means to suit the service user. We take a person-centred approach so the amount of travel will vary depending on your caseload at the time. You’re in control of your own diary. 

 

Why this role is important: Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with some home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes. 

About Brake: Brake is a renowned and respected road safety charity with a 30-year history dedicated to supporting people affected by road crashes and advocating for safer streets. 

You'll join a closely knit team of fellow caseworkers, each using their individual experience and skills to provide person-centred support to victims. This provides a ready-made peer group who share best practice and knowledge and support each other so, in turn, they can best support road victims. There's no sugar coating it, this isn't an easy role, it requires a special type of person with strong resilience, but the reward is a strong sense of purpose, every day. You can’t pour from an empty cup, so we have strong support systems in place to support our caseworker's wellbeing, including clinical supervision. 

What we offer:

· A generous 35 days of annual leave (including bank holidays and 3-day end of year shutdown) 

· Birthday day off 

· Flexible working (choose a working pattern to suit you between the hours of 8am-6pm Mon-Fri) 

· Enhanced sick pay and compassionate leave 

· Death in service benefit 

· Pension 

· Employee Assistance Programme 

· Clinical supervision and excellent support 

· A rewarding role with purpose 

· Be part of a skilled, friendly team with an engaged Board of Trustees 

· Opportunity to attend prestigious events such as the Brake annual reception and awards (if you want to) 

Who we're looking for 

Full training will be provided under the guidance of our dedicated Training Officer. Our induction program has been developed to equip caseworkers with the skills they need to provide high quality support to road victims and covers topics such as being trauma-informed, safeguarding and risk management. We're open to candidates from all sorts of backgrounds, as long as you're a compassionate, self-starter with a background in providing high-quality emotional support and advocacy. Your experience in roles within the NHS, any health and social care, road safety, counselling, lived experience or any type of casework could make you an ideal candidate. 

Essential Requirements: 

• A full, clean UK driving licence and access to your own vehicle (travel expenses are reimbursed) 

• Resident in the north/central area of the South West Region. 

• Experience delivering frontline support, preferably involving sudden bereavement or heightened vulnerabilities. 

· Strong advocacy and research skills to liaise with multiple organisations on behalf of service users. 

• Competency in I.T skills to work remotely. 

Desirable Experience: 

Comprehensive understanding of the processes involved in the criminal justice system and coronial process 

Equality, Diversity & Inclusion: Brake is passionate about creating an inclusive workplace that values diversity. We’re committed to supporting employees to achieve a good work/life balance and flexible around caring commitments. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you. 

Apply now: If you're up for a new challenge and have the skills, apply now by sending your CV and cover letter. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are. We encourage cover letters in alternative formats such as videos or presentations.  

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at screening/interview. 

An enhanced DBS check is required due to the sensitive nature of our service. 

Questions? If you would like to discuss the role further, please get in touch, we'd love to chat. 

Director of Operations

Lead with Purpose. Shape the Future of Christian Care.

Pilgrims’ Friend Society has been providing Christian care to older people for over 200 years. Today, as the UK faces an unprecedented ageing population, we are growing to meet the challenge and we need an exceptional leader to help us deliver our vision of fulfilled living for older people.

We operate 12 care homes and 9 housing schemes across England, with ambitious plans to expand to 15 homes and beyond. Our mission is clear: to provide outstanding care rooted in Christian values, and to partner with local churches so that older people experience dignity, community, and the love of Christ.

About the Role

As Director of Operations, you will:

• Lead and oversee our portfolio of established care homes and housing schemes.
• Ensure regulatory compliance, quality of care, and financial sustainability.
• Drive operational excellence, innovation, and efficiency through systems and processes.
• Work closely with our Executive Team to deliver our Growth and Renewal Programme, including new builds and acquisitions.
• Inspire and develop a talented team of managers and operational leaders.

This is a senior leadership role with significant influence on the future of our organisation and the lives of hundreds of older people.

About You

• We are looking for a strategic, values-driven leader who brings:
• Significant experience in adult social care operations or a closely related sector.
• Strong knowledge of regulatory, Health & Safety, and compliance frameworks.
• Proven ability to deliver quality and financial targets at scale.
• A collaborative leadership style, with a commitment to developing people and culture.

A personal Christian faith and alignment with our basis of faith(a genuine occupational requirement under the Equality Act 2010).

Why Join Us?

• Be part of a growing organisation with a clear vision and calling.
• Influence how society values older people and supports churches in ministry.
• Work in a culture that prioritises prayer, faith, and excellence.
• Competitive salary, generous holiday, pension scheme, and life assurance.

Our client is looking for an experienced Director of Operations to lead and oversee the organisations national operations, ensuring the highest quality of service delivery and full compliance with all contracts. This role is to support the front-line teams, push for continuous improvement and drive the organisation to grow. The Director of Operations will provide strategic leadership and share clear directions across the organisation to achieve their goals. As a member of the executive team, you will support set organizational strategy, lead operational improvement and credible operational leadership to the CEO, Board of Trustees and external stakeholders.  

You will be leading the operational performance of their services nationwide, to ensure the standard is consistent with their expectations, effective performance management and successful contract delivery which aligns with their financial targets. Provide national leadership of all services with a solid performance against KPI’s as well as ensure adherence to organizational governance frameworks, supporting their development and improvement. Your goal must be to embed a culture of reflective practice, continuous improvement and ongoing professional development. Lead to the resolution of complex complaints and act as a senior representative for our client at strategic meetings with partners, commissioners and donors. It is vital that you build strong relationships with staff, volunteers, service users and key stakeholders. 

You must have significant leadership skills within a multi-site service organisation, proven ability to deliver high-quality services that align with organizational values and demonstrate experience managing operational budgets. It is advantageous if you pose strong experience overseeing national service standards, contract delivery and regulatory compliance. We are looking for a candidate who is driven by values, integrity and resilience. A leader who develops a culture of mutual respect and teamwork, maintains calm and focuses on solutions under great pressure.  

Diversity: 

Our client is committed to equality of opportunity and celebrating diversity and they take great care to ensure that their actions as an employer reflect their ethos.  

They particularly encourage applications from protected characteristic(s), who are currently under-represented within the organisation. They are committed to human rights and creating equitable fair environments they welcome people from all backgrounds regardless of race, gender, gender identity, religion, sexual orientation, responsibilities for dependents, age or physical/mental disability.  

Our client is a member of the Disability Confident Scheme, a signatory of the Mindful Employer Charter and they currently hold the Investors in People (IiP) Silver Award. They are also an accredited Living Wage Employer.  

Safeguarding: 

Safeguarding is a term used in the United Kingdom and Ireland to describe measures to protect the health, well-being and human rights of individuals, which allow people – especially children, young people and vulnerable adults – to live free from abuse, harm and neglect. 

Our client believes everyone regardless of sex, age, gender identity, disability, sexual orientation, ethnic origin, religion or other diversities has a right to be protected from all forms of harm and abuse, including harassment, bullying, and exploitation.  

They are committed to providing a healthy and safe working environment for our staff and volunteers and committed to safeguarding anyone we engage with through their work and the services they provide  

To achieve this, they have a robust safeguarding children’s and adults policy, procedures and guidance in place, designed to help protect everyone who comes into  contact with our client and to provide staff and volunteers with the knowledge to support people when being subjected to any form of abuse. 

To ensure staff and volunteers uphold the highest standards in safeguarding practice, our client  complies  with the statutory legislative requirements and guidance that seeks to protect children, young people and vulnerable adults. In order to meet this responsibility, they follow a rigorous selection process to discourage and screen out unsuitable applicants throughout their recruitment process. 

Role Overview:
The Talent Set are delighted to partner with Lesley Hynes Fundraising (LHF), a highly regarded fundraising consultancy specialising in charitable trusts and foundations. Led by founder and Managing Director Lesley Hynes, who brings over 30 years’ specialist experience, LHF works in close partnership with inspiring charities across the UK, delivering expert strategy and hands-on fundraising that creates real impact across causes including social justice, health inequalities, environmental protection and community support.

This Trusts Fundraiser role offers an exciting opportunity to join a collaborative, fully remote team with a long-standing track record of delivering exceptional service to charity clients. The postholder will deliver vital trusts and foundations fundraising across a diverse range of causes, contributing to the highest standards of fundraising practice within a supportive, ambitious and growth-oriented environment that values creativity, expertise and professional development.

Key Responsibilities:

• Develop and implement strategies to maximise trust and foundation income for client charities.
• Conduct detailed prospect research and maintain accurate records of funding opportunities.
• Prepare compelling grant applications and assist with funder reports and monitoring requirements.
• Support the organisation of events and attend external meetings with trust and foundation representatives as needed.
• Contribute to team capacity by providing expertise and additional support to colleagues.
• Maintain accurate client and fundraising data in line with GDPR and data protection legislation.
• Assist the MD in ensuring compliance with all relevant fundraising regulations.
• Keep up to date with trust landscape developments and fundraising best practices.
• Support business development activities, including website and social media updates.

Person Specification:

• Proven experience (minimum three years) in trust and foundation fundraising, ideally within small/medium charities.
• Track record of securing grants of £300,000+ annually.
• Ability to build and manage relationships with key funders and stakeholders.
• Exceptional written and verbal communication skills, with strong attention to detail.
• Skilled in research, data management, and analytical tasks.
• Capacity to interpret complex financial and grant information.
• Organised with good time management and the ability to work independently under deadlines.
• Strong interpersonal skills to collaborate effectively with diverse teams and clients.

What’s on Offer:

• Salary: £34,000-£44,000
• Location: Remote
• Contract: Permanent
• Fantastic Benefits Include: 5% employer pension, Healthcare Cash Plan, annual wellbeing budget and regular investment into training & personal development

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

CEO

We are seeking an experienced and motivated leader to guide a purposeful organisation through its next chapter.

Location: Fully remote within the UK with occasional national travel
Salary: £55,000 to £65,000
Contract: Full time, permanent
Benefits: Pension, generous annual leave, Christmas closure, family leave and sickness policies available on request
Closing date: Monday 9th February

THE OPPORTUNITY

We are looking for a new CEO! Can you uphold the thoughtful shaping and delivery of an impactful charity? Do you have senior experience in a purpose-led organisation with financial and business skills you can bring? Then you might be the right person to guide this team.

This is a great opportunity to make a life-changing difference to people living with disability!

If this is something you are passionate about, then a CEO role is a great way to use your professional experience to be a nationwide change-maker.

ABOUT THE ORGANISATION

Whether it’s mobility, daily living, or hobbies and sports, the charity creates solutions that change lives. At the heart of their work is designing and building custom made equipment, tailored to each person’s unique needs.

Volunteers bring together creativity, technical skills, and problem-solving expertise, including metalwork, carpentry, electronics, computer programming, and 3D printing, to deliver solutions that can’t be found anywhere else.

IF YOU JOIN THE TEAM…

You’ll have the rare chance to take the helm of a charity with a powerful social mission and build on their proud 60-year history, stewarding them into a new era of growth. A vibrant, passionate community of innovators and problem solvers will be right there with you.

You’ll join the vision for the charity to be a place where people of all ethnicities and backgrounds feel welcomed to work, volunteer or seek help. The organisation encourages flexible working and a culture that prioritises people, wellbeing, and collaboration.

WHO WE’RE LOOKING FOR

We are searching for a CEO who can help ensure REMAP remains resilient, relevant, and well-prepared to respond to emerging pressures and opportunities.

We are particularly seeking someone:

• Who will strengthen financial sustainability and income generation
• Has a proven track record of senior responsibility
• Energise and support a nationwide volunteer community – strengthening relationships between central staff and locally rooted branches

You do not need to meet every requirement to be considered. If you can demonstrate the experience, passion, and capability to lead with purpose, we encourage you to apply.

WHAT’S NEXT

If you are excited by this opportunity and ready to bring energy and expertise to a mission-driven organisation, we would love to hear from you.

Other roles you may have experience of could include: Chief Executive, Executive Director, Managing Director, Head of Operations, Director of Services, Director of Strategy, Director of Programmes, Operations Director, Charity Director, Social Impact Director, Senior Leader, Development Director, Leadership Consultant, Transformation Lead, Governance and Strategy Lead  #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We are looking for two Senior Facilitators and Coordinators to join our Sports Project.
 

• Salary: £36,190 per annum pro rata (£14,476 per annum for 2 days a week)
• Hours: Part-time (2 days/week, 15hrs/week) with potential to expand to 3 or 4 days
• Location: Remote (UK-based) with regular in-person deliveries across the UK, and primarily in London and the West Midlands
• Contract: 3-year fixed term contract starting March 2026, with possibility to extend if new funding is secured
• Reporting to: Sports Department Manager

About Beyond Equality

Beyond Equality works with men and boys towards gender equality, inclusive communities, healthier relationships and better mental wellbeing. We have a range of activities, centering on interactive workshops that have reached over 100,000 people in schools, universities, sports environments, workplaces and community organisations, as well as research and expert advice, external communications and professional development training. In everything we do, we prioritise compassion, mutual respect, and evidence-based practice.

The Role(s)

We are looking for two Senior Facilitators and Coordinators to join our Sports Project. You will deliver impactful workshops using Sport for Change (S4C) approaches within professional football academies, community foundations, youth centres and schools.

You will contribute to the design and testing of new learning materials and piloting of new workshops.

You will also be responsible for coordinating session logistics, maintaining stakeholder communications and ensuring data collection (Salesforce).

Both roles will combine direct delivery and project coordination. However, each role will also have specialised responsibilities: 

• Senior Facilitator and Coordinator - Events & Network Building: Focusing on social media, outreach and events.

• Senior Facilitator and Coordinator - Research & Learning: Focusing on focus groups, data collection and curriculum design.

Please note that you only need to submit one application. We will discuss which role best suits you during the interview process.

Our Ideal Candidate(s)

We are looking for someone who has:

• Experience facilitating workshops with young men and adults;

• A strong interest in and an understanding of Sport for Change approaches;

• Strong organisational skills, to manage session logistics, data reporting and their own workload;

• A commitment to compassion, transparency and accountability.

Equal Opportunities

Beyond Equality strives to be an inclusive employer. We want to provide a working environment, and a recruitment and hiring process, that is welcoming, accessible and supportive for everybody - including and especially those who are marginalised in society. With this in mind, we’ve worked to create an application and recruitment process that is as straightforward and transparent as possible.

We welcome applicants with non-traditional educational backgrounds. If you are not sure whether you are qualified or experienced enough for a role, but you think you meet the person specification, we encourage you to apply anyway. 

We particularly welcome applications from people of colour, LGBTQ+ people, women, new or expectant parents/carers and disabled people. 

If there is anything else we can do to make the application and/or interview process more accessible for you, we want to hear about it, and will do our best to meet your requirements.

We are a diverse organisation and we appreciate the value of lived experience. When our team members want to draw on their own lived experience to inform aspects of their work, we do our best to support them - but we’ll never expect or require you to draw on your own experiences if you don’t want to, or to do extra work on the basis of any aspect of your identity. 

Safeguarding

Beyond Equality is committed to safeguarding and promoting the welfare of children, young people and adults and expects all staff to share this commitment. Employment offers are subject to pre-employment checks including DBS, references, online checks and right to work.

How to apply

Closing Date: Wednesday 21st January at 23:59

To apply, please download the Job Pack PDF attached to this advert. It contains:

• The full details on the responsibilities and requirements for the roles,

• The link to our virtual Q&A session,

• The link to our Diversity Monitoring Form,

• The five application questions you'll need to submit via email with your CV.

If you’re unsure whether this role is for you, sign up for our virtual Q&A Session on Tuesday 13th January at 10:30am (link to sign up in Job Pack).