Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Title: Advice and Information & Signposting Volunteer
Weekly Hours: Minimum 4 hours per week
Expenses: Expenses are compensated where applicable such as travel
Commitment: At least 3 months
Responsible to: The Service Navigation Lead
Project overview:
Mind in Kingston is a local charity that supports people with mental health issues, and campaigns to raise awareness about mental health in Kingston and surrounding areas. We are affiliated to National Mind but operate independently in the Borough of Kingston upon Thames and surrounding areas.
The Information, Advice, Signposting & Referral Service is designed to provide enquirers with empathic advice, information and/or signposting.
Volunteers are extremely valued within our team and a vital part of our service delivery. We encourage and welcome people with lived experience of mental health issues to apply to volunteer with us; this could be personal experience relating to yourself, a family member or a friend; or in a professional capacity working with people with mental health issues.
We care about everyone’s wellbeing and as an integral member of our team, volunteers receive support to ensure they are trained and skilled up in their roles that they may take further in their career aspirations. They receive regular supervision and development opportunities as well as be part of our volunteer awards programme to recognise and celebrate their achievement and contribution to our community. As team members, volunteers have the opportunity to engage with the board of trustees, staff and other volunteers both professionally and socially.
Main purpose of the role:
· To provide confidential telephone advice and information about local services to service users.
· To provide empathic listening.
· To signpost service users to appropriate services.
· To promote emotional and physical wellbeing to service users.
· To collect data for monitoring purposes.
Tasks will include:
· Phone or email service users to provide advice, information and signposting.
· To research and learn about local services for information.
· To record each interaction with a service user on an enquiry sheet and file these in line with data protection regulations
· To fill in the message book and inform colleagues about messages relevant to them.
· To immediately raise safeguarding concerns and complete safeguarding if necessary.
· To maintain regular contact with your supervisor
· To attend meetings and supervision on a regular basis.
What you will receive in return:
· Training in providing remote support and telephone skills including mental health awareness, and boundaries.
· Training in adult safeguarding and local procedures.
· Training for any other skills as identified by yourself and your supervisor.
· Regular check-in with your supervisor, and monthly clinical and managerial supervision.
· An opportunity to learn new skills and develop existing ones while being a part of a lively and supportive team at Mind in Kingston.
· References upon completing your volunteering with us.
· Reasonable expenses to be paid so you are not left out of pocket.
What we expect from you:
· Commitment for at least three months
· Attend and complete training as directed.
· Adhere to our policies and procedures, particularly confidentiality, data protection, Safeguarding and health and safety.
· Confidence in supporting people with mental health challenges.
· Be able to deal with distressed users in a calm and robust manner.
· Proactive engagement with your supervisor for support.
· Safe handling and return of any equipment issued.
You may on occasion volunteer from home, so a confidential space is essential.
Application Process:
· Two references (one from a professional contact) are required.
· An enhanced DBS check is necessary.
We ask volunteers for two references, one of which must come from a professional connection such as a current or previous employer or a tutor. You will also need to undergo an enhanced DBS (Disclosure and Barring Service) check, as you will be working with vulnerable adults.
Registered Charity
21 - 50
We are Mind in Kingston. We fight for mental health. For Respect. For Support. For you.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Healthwatch Haringey is the independent ‘people’s champion’ for health and social
care in the London Borough of Haringey.
We actively seek out the views of the public and patients on all matters relating to
health and social care, e.g. their experience in hospital, interim care, at the GP or
dentist, and collate those together to produce impact statements and reports.
With this evidence we seek to campaign for and change for the better the way
health and social care services are designed, delivered, and improved.
We have a statutory role, as set out in the Health and Social Care Act 2012, are a
member of the London Borough of Haringey Health and Wellbeing Board and have
excellent relations with Commissioners across the borough. We also have a great
staff team who work hard to achieve the aims of Healthwatch Haringey.
While you might not have a background in health or social care, we are looking
for someone who has the transferrable skills to play a leading part in the future of
Healthwatch Haringey.
You will ensure Healthwatch Haringey is well governed with robust policies and
procedures in place, continue to establish and build constructive relationships with
Healthwatch Haringey’s key stakeholders and represent the organisation externally
whenever appropriate as one of its leading ambassadors.
As well as line managing the Healthwatch Haringey Manager, you will be responsible
for the strategic development of the organisation, the setting of priorities and the
delivery of statutory and contractual obligations.
We welcome applications from anyone who lives or works or is registered with a
GP in the London Borough of Haringey or North Central London ICS area (includes
London Boroughs of Haringey, Barnet, Enfield, Camden, and Islington). We absolutely
welcome and encourage applications from ALL sections of the community including
those from minority ethnic communities, disabled people, every gender, every age
group (over 18), and all socio-economic groups. You would be representing all
Haringey residents, but it is essential to make sure every voice is heard.
Please see the Person Specification in the recruitment pack on page 10 for more details and how to apply on
page 12.
We look forward to receiving your application. Thank you.
Non Charity Employer
21 - 50
We translate the insights and needs of people into actions to improve public services, leading to reduced inequalities and improved outcomes.
The client requests no contact from agencies or media sales.
Thank you!
Please read the attached Trustee Information Pack for more detail
As a Trustee, you will play a crucial role in the governance and strategic oversight of the charity, ensuring that we operate effectively, achieve our mission, and comply with all legal and regulatory requirements. Trustees are collectively responsible for safeguarding the charity’s assets, ensuring they are used exclusively to further our objectives, and overseeing the charity’s financial health, including budgets, financial controls, and reporting. Acting with integrity and in the charity’s best interests is at the heart of the role.
To strengthen our board and support the growth of our charity, we have identified three key areas where additional expertise is needed:
- Marketing
- Legal
- Fundraising
Each of these areas play a vital role in helping us achieve our mission, enhance our impact, and ensure the charity’s sustainability for years to come. In the attached Recruitment Pack, we have outlined individual role profiles for each of these specialisms.
We welcome candidates from diverse professional backgrounds who share our commitment to supporting those affected by Body Dysmorphic Disorder. If your current or previous skills or experience align with any of these profiles, we encourage you to apply and join us in driving meaningful change.
To apply for this role, please submit the following documents:
- An up to date CV outlining your relevant experience and qualifications.
- A cover letter of no more than 800 words indicating which role you are applying to, explaining why you are interested in the Trustee role, what you would bring to the board, and how your skills align with the needs of the charity.
Shortlisted candidates will be invited to a panel interview. The interview panel will include:
- Dr. Rob Willson (Chair of the Board)
- Dr. Amita Jassi (Vice Chair of the Board)
- Kitty Wallace (Managing Director)
- Gemma Ponting (People & Projects Manager)
Interviews are due to take place week beginning 16th & 23rd June 2025
The client requests no contact from agencies or media sales.