Clinical manager jobs in birmingham

Triage/Facilitator
(Clinical Nurse Specialist, AHP or Paramedic)
24/7 Specialist Palliative Urgent Response (SPUR)

Closing Date: 16 October 2025

Interview Date: TBC

Location: Various locations across Birmingham

Hours:  37.5 hours per week (full-time) nights or part time night shifts available

Salary:  Hospice Clinical Band 7 – £44,835 to £51,307 (pro rata for part-time)
DBS Requirement:  Enhanced check with Adult Barring List

At Birmingham Hospice, we’re proud to be at the forefront of compassionate, community-based palliative care. As we launch our innovative 24/7 SPUR service, we’re looking for a skilled and empathetic healthcare professional to lead urgent care responses during the night.

About the Role

As the Clinical Specialist Triage/ Facilitator, you’ll be the first point of contact for patients and families in crisis. You’ll assess, triage, and coordinate care across Birmingham and Solihull, ensuring timely, sensitive, and expert support in patients’ homes.

This is a unique opportunity to:

· Work autonomously as a clinical leader

· Deliver holistic care that addresses physical, emotional, and spiritual needs

· Collaborate with multidisciplinary teams and external services

· Manage safeguarding concerns and medical emergencies with confidence

What You’ll Bring

· A relevant healthcare qualification (RGN/HCPC)

· NMC/HCP registration (Adult Nurse/ANP)

· Independent prescribing qualification (V300 or equivalent)

· European Certificate in Essential Palliative Care (or working towards)

· Advanced communication skills and clinical judgement

· A passion for delivering high-quality, person-centred care

Why Join Us?

· Be part of a forward-thinking, values-driven charity

· Enjoy a generous benefits package

· Retain NHS continuous service benefits (pension and annual leave)

· Make a real difference in people’s lives when they need it most

To find out more about this exciting opportunity, please visit the jobs portal on our website.

Location:  Erdington Hospice with expectation to work at Selly Park Hospice
for training and cover

Hours: 37.5 hours per week (No weekends, bank holidays or on call responsibility)

Salary: Clinical Band 6, £36,276 - £43,683 per year (pro rata for part-time)

If you want the opportunity to make a difference to patients with a life limiting illness and would like to work in an innovative and supportive team, we would love to hear from you. The main purpose of this role is to provide physiotherapy input, as part of a Specialist Multi-disciplinary Team, to patients referred for specialist palliative/end of life care. 

You will be responsible for the planning and delivery of holistic care to patients, their families and carers on the physiotherapy caseload, both in the community and in Hospice settings.  You will support with the delivery of our breathless programme, providing education and exercise to patient groups. You will provide evidence-based physiotherapy interventions to patients following the HCPC clinical standards of care and CSP professional Codes of Conduct. 

What we are looking for:

· An honours degree level or equivalent in physiotherapy, Healthcare Professions Council (HCPC) registration and membership of Chartered Society of Physiotherapy (CSP).

· Significant post-graduate experience across a range of physiotherapy specialities.

· A patient-centred and holistic approach with a passion for palliative care.

· Experience in palliative care or transferable skills suited to this specialist field.

· Excellent communication and teamwork skills.

· A UK driver’s licence, business insurance cover and access to a car for work purposes is essential to this role.

What We Offer:

· The opportunity to be part of a compassionate and forward-thinking charity

· Generous benefits package

· Recognition of continuous service for NHS or hospice staff (including pension and annual leave entitlements)

· A culture that values its people’s innovation, input and support,

To view the full job description for this role and to apply for this vacancy please visit our vacancies portal on our website.

The hospice is committed to developing a dynamic and diverse team, representative of the communities it serves. We ask you, therefore, to complete the Equal Opportunities monitoring form to help us in this aim.

We value each person as an individual – whether they are colleagues, patients, family members, carers or supporters, every person matters. We embrace diversity of culture, background and environment knowing it enriches our workplace and our relationships with our local communities. We are committed to building a culture of inclusion and belonging. We would love to hear from you, about what makes you uniquely you and how this opportunity will support you to succeed. 

Contract type

Part time, permanent

Location

Whittington

Hours

Part time (22.5 hours) Monday, Wednesday, Friday

Annual salary

E – 1 £39,224.42 - pro rata for part time hours

Review date

19/10/2025

The Group Volunteer Manager will report directly into the Deputy Director of People & Organisational Development.

The role will play a key part in recruiting, attracting and retaining St Giles volunteer workforce. They will lead and manage the volunteer lifecycle from start to end as well as providing ongoing support to Volunteer Leads and ensuring we are complaint with all procedures including safeguarding.

The Group Volunteer Manager will play a pivotal role in designing and enhancing St Giles volunteering initiatives. They will play a vital role in significantly growing our volunteer workforce across clinical and non-clinical services. By fostering strong relationships with Volunteer Leads they will implement strategic plans and create meaningful opportunities for volunteers.

They will be responsible for promoting a positive and engaged volunteer workforce across St Giles group.

They will work closely with the Deputy Director of People and Organisational Development to shape and deliver the Volunteer Strategy and contribute to the development of a positive and inclusive organisational culture.

Qualifications

Desirable

·Educated to degree level or equivalent

·Volunteer management/training qualification

Knowledge and experience

Essential

·Significant experience of the volunteering sector

·Knowledge of volunteering good practice, relevant legislation and resources

·Experience of developing and delivering training and presentations 

·Experience of planning and delivering volunteer events

·Experience of using a Volunteer Management System

·Excellent interpersonal and communication skills, with the ability to build relationships at all levels

·Strong organisational and problem-solving skills, with the ability to prioritise and manage multiple tasks

·Proficiency in Microsoft Office Suite

·Experience of managing projects

·Experience of meeting standards for a regulatory body e.g. Care Quality Commission

·Experience in data analysis and impact reporting

Desirable

·Knowledge of the voluntary sector and best practices

Values

·Exhibits our hospice values and behaviours

Skills

Essential

·Management and leadership skills

·Training skills

·Time management

·Interpersonal skills

·Ability to deliver well-developed verbal, written and analytical information with good presentation skills for a range of audiences and contexts

Personal Attributes

·Empathetic

·Team player

·Able to work under pressure

·Collaborative

·Ambassador for St Giles Hospice

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.

About you

Do you want to use your skills to make it possible for people with myeloma, an incurable blood cancer, to live longer and better lives?

Myeloma UK is looking for a motivated and engaging Support Services Manager to join our Lived Experience & Clinical Practice directorate. 

As we broaden our reach and enhance our service offerings, we're seeking an inspiring and forward-thinking leader to guide our team through this exciting phase of growth. The ideal candidate will energise and empower others, thrive in an agile environment, and bring exceptional change management expertise to drive transformation

You will have experience in communicating with and delivering information sensitively to those living with or affected by health conditions. You must be able to convey complex information in layman's terms and deliver information over the telephone and/or in writing. Empathy and sensitivity are required to work closely with people affected by myeloma.

You will have excellent organisational, communication and IT skills with the ability to manage a wide range of tasks together with line management experience.  You need to be self-motivated and committed to making a difference, with a willingness to attend Myeloma UK meetings and events and work outside office hours as and when required

Experience working in haematology or oncology nursing, clinical research or healthcare background and experience of Helplines Partnership accreditation would be beneficial but not essential.

About the role

As Support Services Manager you will support the Lead Myeloma Information Specialist, the Peer Service Co-ordinator and Support Group Co-ordinator to deliver their respective services.  In addition, you will deliver personalised, empathetic, and accessible information and support to service users affected by myeloma and its related conditions (such as AL amyloidosis, smouldering myeloma, and MGUS).

You will need to work towards being an internal expert on myeloma, keeping aware of research and clinical developments, current opinions, guidelines and other initiatives in the field of myeloma and related conditions, including the pipeline of myeloma drugs.

As part of the role, you will monitor impact and ensure all services are running in accordance with Service Guidelines, including leading the submission to the Helplines Partnership for re-accreditation as required. You will lead the team in service improvements and new initiatives, working with colleagues from across the organisation to drive impactful changes.

About us

Myeloma UK is the only UK charity focused on myeloma and its related conditions.  We provide support and influence access to treatments, while researching a cure.  Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well.  Together, we support, so no one faces myeloma alone. 

We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.

Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.

Our culture

Wellbeing and staff engagement are at the heart of our culture.  We offer our employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working from home with hub-based office working, health plan, employee assistance plan and holiday purchase scheme and we are committed to providing learning and development opportunities for all our employees.

How to apply

If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:

1. A cover letter telling us more about you and what you think makes you a good fit for this role

2. A CV that sets out your career history, with key responsibilities and achievements

Applications close on 9am 21 October 2025 and interviews will be held on 30 & 31 October 2025.

Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:

· sex

· race

· disability

· age

· sexual orientation

· gender reassignment

· religion or belief, marital status, or pregnancy and maternity

Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.

This new role calls for someone with a strong background in delivering and managing therapeutic support, a collaborative mindset, and a commitment to the emotional wellbeing of dementia carers. You will play a key part in ensuring our counselling provision is accessible, high-quality, and responsive to the evolving needs of dementia carers.

Job purpose 

To ensure the delivery of safe, effective, and carer centred therapeutic support. This will include:

• maintaining clinical standards.

• managing staff wellbeing.

• supporting the development and continuous improvement of the service.

Key responsibilities

• Lead and manage the day-to-day operations of the counselling service, ensuring quality, efficiency, and alignment with organisational strategy.

• Oversee all case-management processes including allocations, assessments, waiting list management, record keeping and reporting procedures, whilst also delivering own caseload.

• Ensure the service complies with ethical and clinical standards.

• Develop and manage annual budget and plans, setting measurable KPIs, and monitoring performance.

• Develop strong working relationships across the organisation, supporting the work of the Comms & Growth team as needed.

• Line-manage counselling staff, overseeing recruitment, induction, appraisals, and ongoing professional development and ensure they have access to appropriate clinical supervision.

• Maintain clinical governance standards, manage risks, and act as the Deputy Safeguarding Lead.

• Oversee data collection, monitor clinical outcomes, and implement service improvements based on feedback and audits.

• Stay up to date with relevant legislation, professional guidance and sector trends.

• Undertake any other reasonable duties or responsibilities as required to support the effective delivery of the service.

Management responsibility

Line management of in-house and external counsellors.

About World Physiotherapy: World Physiotherapy is a leading international professional association and UK Registered Charity. Founded in 1951, we represent the global physiotherapy profession and are dedicated to advancing our profession, advocating for universal access to improve health and wellbeing.

Bring global events to life that shape the future of physiotherapy.
Join World Physiotherapy and take the lead in delivering our flagship international congress. This world-class scientific and professional event brings together thousands of physiotherapists, researchers, and health leaders from across the globe.

As Congress Project Manager, you’ll play a pivotal role in managing the systems and processes that drive our scientific programme, from abstract management and speaker coordination to on-site delivery and post-event evaluation. You’ll be the go-to person for presenters, working with an international team and partners to ensure a seamless, inspiring experience for all participants.

This is your opportunity to be part of a small, dynamic, and values-driven organisation that champions quality healthcare and professional excellence worldwide. If you thrive on organisation, innovation, and collaboration — and you’re motivated by seeing a major global event come to life — we’d love to hear from you.

About the role:

• Lead the planning and delivery of the World Physiotherapy Congress scientific programme.

• Manage complex abstract and review systems, coordinate committees, and support speakers throughout.

• Oversee event technologies (e.g. apps, ePosters, registration) and collaborate with AV and logistics partners.

• Work closely with the Head of Events and a global network of professionals to deliver an exceptional delegate experience.

• Contribute to creative ideas, innovations, and continuous improvements across the congress lifecycle.

About you:
You’ll bring experience in scientific or association event management, ideally with international exposure. You’re an organised problem-solver with excellent communication skills, comfortable managing digital platforms and juggling multiple timelines. Above all, you care about creating impactful, inclusive events that reflect World Physiotherapy’s mission.

Key details:

• Permanent, full-time (35 hours/week)

• Home-based - with option to work from our London office

• Some international travel required

• Location: Home-based/Remote but must be based in the UK, Germany, France or Spain
• Please, send your CV and cover letter by Sunday, 2 November 2025 via email at our recruitment email address.  Applications without a cover letter will be rejected.

As Scientific and Patient Information Manager, you will work in the Medical Education and Scientific Engagement Team at Myeloma Patients Europe (MPE). Under the Department Head and MPE Leadership Team, collaborating with the Head of Communications, you will oversee the following projects and activities: 

Patient information and communications management (Approx. 55%)

A key role of MPE is providing up-to-date, comprehensive, and patient friendly educational materials and tools for our members and the patient community, as well as communicating about scientific advances in myeloma and AL amyloidosis. This role will be responsible for working across MPE to develop a patient information and educational plan and develop and deliver resources. MPE expects the appointed person to:

• Perform efficient scientific watch (monitoring advancements in research and clinical development)
• Lead the development and implementation of a patient information plan based on member and patient needs, scientific advances and cross-department projects
• Monitor the readership and usage of MPE patient information materials, incorporating website user analytics and feedback from users to increase the reach and impact of the department
• Research, write, and develop patient information and educational materials (including factsheets, Q&As, webinars and infographics). Manage the execution of materials from development through to publication in coordination with Department Head, other MPE departments, and external stakeholders (key opinion leaders, industry, researchers, proofreaders etc.)
• Work with the MPE Communications Team to develop website news stories, e-Newsletter and social media content related to clinical and scientific updates. This will include planning new and innovative ways of disseminating scientific and medical information to patients
• Attending (in person and/or virtually) scientific congresses and developing conference and scientific meeting summaries, organising post-conference webinars for patients in collaboration with the Communication Team

European Myeloma and AL Amyloidosis Clinical Trial Navigator Management (Approximately 35%)

MPE has developed an online clinical trial search tool of European myeloma and AL amyloidosis clinical trials for patients and advocates. This role will be responsible for the management, improvement, and promotion of this core MPE programme, with a focus on ensuring the tool and content is patient friendly, including:

• Maintain up-to-date and accurate database of all industry and academic recruiting myeloma, AL amyloidosis, MGUS, and smouldering myeloma clinical trials in Europe
• Write and format lay / patient friendly clinical trial descriptions for the Navigator website
• Liaise with industry and academic clinical trial sponsors, clinical trial sites, and other stakeholders to maintain database up-to-date
• Liaise with web developers to manage the Navigator website, make enhancements, and fix technical issues
• Oversee implementation of translated materials in multiple languages
• Elicit feedback from patients, family members, clinicians and other stakeholders to ensure continued improvement and enhancements
• Manage website news and content

Other 10% 

• Staff meetings, annual events, support the rest of the team with clinical and scientific information, answer inquiries from patients, carers and MPE members.

About you

Essential

• A Bachelor’s or a Master’ s degree in a relevant scientific field
• Minimum of five years of relevant experience
• Demonstrable experience (and tested during the interview process) of writing and communicating scientific/complex information for lay audiences across different media
• Ability to understand, critically read and process complex scientific information (from clinical trials, scientific papers, conference talks etc) – and communicating about this in lay, patient friendly language
• Excellent capacity for analysis and communicating (verbally and in writing) clearly for a range of different audiences
• Demonstrable project management experience
• Excellent level of both written and spoken English
• Excellent communication and presentation skills
• Ability to lead and work independently on assigned tasks and take appropriate initiatives
• Confidence in representing an organisation in meetings with external stakeholders at all levels
• Good networking abilities
• Rigorous work methods and high attention to detail
• Willingness to learn and curiosity
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)

Desirable

• Knowledge of clinical development and how drugs are brought to market for patients
• Knowledge of myeloma and AL amyloidosis and/or immuno-oncology or other relevant field
• Experience of working in a non-profit organisation, particularly in a similar role
• Experience of working in European patient advocacy and/or with patients and their families
• Advanced degree (PhD) in a relevant topic
• Clinical or scientific research experience

What we offer:

• A permanent position with flexible hours in a remote setting
• An exciting position in a European non-profit organisation in the emerging fields of patient-centred healthcare and patient advocacy, working together with key patient advocacy leaders across Europe
• An opportunity to integrate in a dynamic and multi-cultural team working from different European cities

About MPE

Myeloma Patients Europe (MPE) is a pan-European organisation representing 50+ myeloma and amyloidosis patient groups from over 30+ European countries. It is registered as an international non-profit organisation under Belgian Law. A board mainly composed of patients and caregivers is elected by the membership to oversee the strategy and governance of the organisation. A team of 14 staff members runs remotely the day-to-day operations, programmes and services within 4 divisions: Access and Policy, Medical Education and Scientific Engagement, Capacity Building and Advocacy, and Patient Evidence.

MPE is dedicated to improving the treatment, care and quality of life of patients with myeloma and AL amyloidosis. To this end, the strategic goals of the organisation are:

• Drive improvements in access to timely diagnosis, optimal treatment and care
• Lead the development of robust patient research to improve experiences, outcomes and access for myeloma patients and their families
• Strengthen and empower MPE members to best support patients and enhance the impact of advocacy
• Amplify the influence and impact of MPE and its initiatives

Learn more about our programmes through our official page at mpeurope

The deadline for applications is Sunday, 2 November and all applications will be reviewed immediately afterwards. Our hiring team will schedule interviews with successful candidates to take place in the following weeks. We will be in touch following the review period regarding next steps.

Job Title: Deputy Service Manager (Maternity Cover)

Location: Warwickshire
Salary: £28,539.24 per annum
Contract type: Part Time, Fixed Term Contract (From November 2025 Until November 2026)

Hours: 30 hours per week (days to be discussed)

This is an opportunity to join Refuge as a Deputy Service Manager to support women and children who are impacted by domestic abuse and other forms of violence against women and girls.

The deputy manager will contribute to the management of the IDVA, Outreach and Helpline Single Point of Access community based services, in line with Refuge’s policies and procedures and quality management system.  This involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors.

The post holder will provide line management and support to staff. This will include providing supervision on complex casework issues such as child protection, overseeing operational emergencies and ensuring high standards of support.

Working closely with the services manager to ensure that contractual and other funding requirements are met fully and that Refuge’s high quality standards are maintained, the role may involve visiting potential sites and contributing to the establishment of new services in conjunction with the development team.

The job involves working closely with members of staff that support victims and survivors of domestic abuse using our services, which will include overseeing the delivery of groupwork and participating in multi-agency forums and multi-agency training delivery.

The deputy manager will act as an ambassador for Refuge, demonstrating Refuge values in their work.

As a member of the management team, the post holder will be required to participate in an out-of-hours management service.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 20 October 2025

Interview Date: 27 and 28 October 2025

Our client was founded in 2018 by the families and friends of people who had taken their own lives as a direct result of gambling. The charity supports people bereaved by gambling-related suicide, raises awareness of the devastating consequences of gambling disorder, and works to prevent gambling-related suicide. They are now recruiting for a Specialist Family Support Manager, a pivotal position for the organisation that will deliver evidence-based therapeutic support for bereaved families. This is a permanent, full-time role that will be based remotely (although travel will often be required due to service needs). Please note, you must hold a clinical qualification in a relevant therapeutic discipline to be considered.

As Specialist Family Support Manager, you will work as part of a dedicated, tight-knit team, delivering tailored, therapeutic interventions to families bereaved by gambling-related suicide. You will build consistent, compassionate relationships with families, supporting them to navigate investigations, inquests or research processes linked to gambling harms, ensuring they feel informed, represented and supported. You will ensure that all clinical practice adheres to safeguarding, risk management and professional standards, maintaining accurate and confidential records. You will also work across the wider organisation, providing clinical input into the design of training modules (including training for NHS clinicians and social care professionals) to raise awareness of gambling-related suicide.

To apply for this incredibly impactful position, you must have a clinical qualification in a relevant therapeutic discipline as well as post-qualification experience. You will have demonstrable experience of delivering therapeutic interventions with individuals and families affected by bereavement, addiction or mental health issues. You will have experience of assessing needs, developing support plans and managing risk/safeguarding effectively, and will be comfortable working autonomously within a small team/organisation. Experience of designing/delivering training for professionals is desirable.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. We particularly welcome those who have lived experience to apply. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Victoria Savva at Prospectus.

Please note this role will be based remotely but will include regular travel according to service need. This is a permanent, full-time opportunity, however an element of flexibility is required as some delivery may take place in the evening, depending on families’ availability.

Interviews to take place on – Weds 4th / Fri 6th November.

We are seeking a proactive and highly organised Education, Training & Events Manager to develop and deliver professional education opportunities that raise awareness of bladder health and improve care.

You will take ownership of our calendar of study days, annual conference, and our webinar programme, while building strong partnerships with external organisations. The role also includes shaping and managing digital learning resources, enabling professionals to access high-quality training and educational content beyond live events. This is a new and exciting role with scope to grow, innovate, and expand our educational impact across a range of audiences including urologists, GPs, physiotherapists, urology nurses, occupational therapists, and addiction teams. For the right candidate, there is real opportunity to shape how Bladder Health UK delivers education in the future and to build your own profile in the healthcare education space.

Key Responsibilities

Event Management

• Plan and deliver 2-3 in-person Study Days and 1 main conference per year tailored to healthcare professionals 

• Develop and run a new “Skills Day” with practical, hands-on training elements

• Manage all logistics: venues, registrations, speakers, sponsorships, delegate materials

• Deliver regular online webinars with healthcare professionals and patients (with support from the team)

• Work with the team to evaluate events and ensure content is of consistently high quality

• Draw on support from our specialist nurse (available to support you a few hours a week) for programme planning and clinical input

• Coordinate additional support from volunteers or interns where appropriate

• Plan and deliver an annual fundraising event 

• Plan an annual online or in-person sufferer education day 

Partnership Development

• Research, approach, and secure corporate sponsors and exhibitors to support BHUK’s education events, ensuring income targets are met and relationships are managed professionally

• Build relationships with professional bodies, NHS trusts, charities and training providers

• Explore joint training opportunities with aligned charities and organisations (e.g. MS Society, Parkinson’s UK, Spinal Injuries Association)

• Help extend Bladder Health UK’s educational reach into multidisciplinary networks and new regions

• Develop your own expertise and network in healthcare education by representing BHUK at external events and conferences

Digital Learning & Resources

• Coordinate the recording, storage, and structured access to educational sessions

• Repurpose content from events into shorter resources (e.g. videos, guides, modules) for ongoing professional development

• Research and recommend suitable platforms or tools for hosting digital learning resources

• Work closely with the team to promote access and increase engagement

Marketing & Communications

• Support promotion of all education events through email, social media, listings and partner channels

• Develop event materials such as agendas, speaker packs, certificates, and feedback forms

• Monitor attendance, engagement, and feedback to support continuous improvement

Person Specification

Essential:

• Proven experience in delivering professional or CPD-accredited events (virtual and in-person)

• Strong planning, organisational, and project management skills

• Excellent communication skills – confident engaging with healthcare audiences and sponsors

• Competence with digital tools (e.g. Zoom, Eventbrite/Humanitix, Canva, etc. or willing to learn)

• Ability to work independently within a small, collaborative team

• Experience working with corporate partners, including sponsorship or exhibition sales

Desirable:

• Knowledge or experience in healthcare, particularly urology, bladder health, or continence care

• Experience with digital learning tools, e-learning platforms, or LMS

• Understanding of CPD/accreditation processes

• Experience in securing new sponsorships 

This is a permanent, hybrid role. Remote would be considered but you must be able to attend events across the UK (some overnight travel may be required).

At TLG, we’re passionate about building an exceptional staff team that’s committed to making a real difference in the lives of struggling children across the UK. We’re always on the lookout for great people to journey with us towards our vision, and we’re excited to offer a unique opportunity for a motivated and passionate individual to join us as Head of Therapeutic Support.

The Head of Therapeutic Support will provide strategic clinical leadership to TLG’s mission, driving forward our 10-year vision to bring fullness of life for every child, no matter what struggles they face. This pioneering role will shape therapeutic and trauma-informed approaches across the organisation, ensuring consistent, high-quality practice in both existing and new programmes. With deep clinical experience across multiple sectors, the successful candidate will develop scalable, innovative concepts that balance speed, safety, and effectiveness.

As a member of the Wider Leadership Team, reporting to the Director of Programmes, the Head of Therapeutic Support will influence strategy at the highest level, inspire confidence among church partners, statutory agencies, professionals, and other stakeholders, and manage clinical risk across TLG’s community-based services. They will be the authoritative voice on the way TLG works with children and families, ensuring strong ownership and impact throughout the organisation.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Hours: Part-time (22.5 hours per week)

Closing Date: Sunday 2nd November

Initial Interviews: Monday 10th November

Final Interviews: Tuesday 18th / Wednesday 19th November – at our National Support Office in West Yorkshire

The Senior Psychologist will lead the delivery of high-quality, evidence-based psychological interventions for service users with complex trauma presentations. As a clinical specialist, you will provide expert assessment, formulation, and intervention, ensuring that psychological care is tailored to the needs of asylum seekers and refugees.

Hours: 37.5 hours per week, Mon-Fri

Duration: : 12 months FTC, with possibility of 3-year extension (subject to project funding)

Location: Birmingham/Sandwell - 5 day in-person role working in the project clinic)

Salary: £52,866.48 - £64,614.57 per annum

Job Purpose:

The Senior Psychologist/Psychotherapist will lead the delivery of high-quality, evidence-based psychological interventions for service users with complex trauma presentations. As a clinical specialist, they will provide expert assessment, formulation, and intervention, ensuring that psychological care is tailored to the needs of asylum seekers and refugees.

A key aspect of the role is clinical leadership, including supervision and training for psychologists, and the assistant psychologist and caseworker to ensure psychological principles inform all aspects of service delivery. The postholder will drive the integration of trauma-informed practices, contribute to clinical governance, and support outcome monitoring. They will also play a pivotal role in supporting pathways for stabilisation and trauma-focused therapy.

Working closely with the Clinical Lead to uphold clinical standards, the Senior Psychologist will focus on the direct provision and supervision of psychological interventions, rather than broader operational and service management functions. Additionally, they will engage with external stakeholders to promote best practices in psychological care and facilitate seamless referral pathways.

Knowledge, Skills & Experience:

Knowledge:

• Clinical/ Forensic/ Counselling Psychologist with HCPC registration or Psychotherapist with UKCP, BACP or BABCP accreditation.
• Further advanced training in relevant specialist treatment delivery (e.g. CBT, EMDR, NET)
• Advanced expertise in complex trauma, PTSD, and comorbid mental health conditions, particularly in refugee and asylum-seeking populations.
• In-depth understanding of trauma-informed care models, stabilization techniques, and stepped-care approaches.
• Extensive knowledge of evidence-based trauma therapies, including TF-CBT, CBT, EMDR, NET, and third-wave approaches.
• Strong working knowledge of safeguarding policies, risk assessment protocols, and ethical guidelines (e.g., HCPC, BPS, UKCP, BACP, BABCP, NICE guidelines).
• Understanding of mental health policy, advocacy, and service commissioning within humanitarian and third-sector settings.

Skills:

• Highly developed clinical assessment, formulation, and treatment planning skills for complex cases.
• Strong leadership, mentoring, and clinical supervision abilities to support junior psychologists and multidisciplinary teams.
• High-level risk assessment and crisis intervention competencies.
• Strong interdisciplinary teamwork, with the ability to liaise effectively with external agencies and humanitarian stakeholders.
• Proficiency in research, audit, and data-driven service evaluation to support evidence-based practice.
• Highly developed skills in effectively communicating complex, ethically sensitive, and clinically relevant information both orally and in writing to clients, their families, carers, and professional colleagues across different healthcare and humanitarian settings.

Experience:

• At least three years of post-qualification experience, with significant experience delivering trauma-focused therapy.
• Experience providing clinical leadership and supervision to Psychologists, Assistant Psychologists, or trainees.
• Demonstrated ability to manage high-risk and complex clinical cases.
• Strong record of multidisciplinary team collaboration and policy engagement.
• Experience working with refugees, asylum seekers, or survivors of trafficking and torture.
• Research, service evaluation, or policy development experience.
• Prior work in humanitarian, NGO, or third-sector organisations would be an asset to the role.
• Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.

HOW TO APPLY

Please apply on our website by submitting a copy of your CV together with a letter of motivation (please upload as one document) by the closing date:

27 October 2025, 11.59pm (GMT)

Incomplete applications will not be considered.

Right to work in the UK - Candidates must have the right to work in the UK. Employment sponsorship will NOT be offered by MSF UK for this role.

We look forward to receiving your application!

Would you like to join our small, dedicated, international team to make a difference to the lives of seafarers and their families worldwide by taking the lead on managing our well respected helplines?

ISWAN has recently created this new role, which will be pivotal to further developing our quality service to seafarers. We have seen significant growth in the number and usage of our helplines and now seek to ensure we have a management structure capable of coping with further helpline growth.

As ISWAN’s Head of Helpline Services, you will be responsible for the strategic development, account management and evaluation of all ISWAN helpline services.  

We have no preconceptions about where the successful applicant will come from but you will bring experience of managing multi-channelled helpline operations and best practice as well as planning, measuring and delivering user and client service improvements.

You will need to be capable of working effectively within a complex international context and have sound experience of service development. This is a part-time role (21 hours per week) but we are keen to find the right person and therefore happy to discuss flexible working patterns. We are flexible about where the role is based but you will be managing helpline operations in the UK, India and the Philippines so you will need to be a great team player.

We are looking for War Pensions and Armed Forces Compensation Scheme (WP&C) Adviser.

This is a crucial, high-impact specialist role. You will be the dedicated advocate and expert for members of the Armed Forces community, providing end-to-end support through the complex process of securing compensation and pensions they are rightly entitled to.

You will manage a dedicated caseload, taking full accountability for guiding beneficiaries through claims, reviews, reconsiderations, and appeals under both the Service Pensions Order and the Armed Forces Compensation Scheme (AFCS). Your ultimate accountability will be to provide professional representation and advocacy before the War Pensions & Armed Forces Tribunal.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
 
Key Responsibilities include:

- Specialist Legal Advice & Casework: Provide expert-level advice on War Pensions and AFCS legislation, managing a complex caseload from initial claim through to final appeal/reconsideration, and ensuring all advice is meticulously documented.
- Tribunal Advocacy & Representation: Serve as the primary advocate by preparing detailed case files, analyzing legal papers, and providing professional, in-person representation before the War Pensions & Armed Forces Tribunal.
- Holistic Support: Identify beneficiaries' wider welfare needs, coordinating seamlessly with other RBL teams to ensure they receive comprehensive, wrap-around support.
- Compliance & Excellence: Maintain rigorous standards of operational excellence, including accurate case record-keeping and strict adherence to RBL's performance criteria and Safeguarding Policy.

You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel (incl. for monthly team meetings).

What You'll Bring:

- Experience of working in an Advocacy capacity in the voluntary sector, public service, legal service or Armed services.
- Demonstrable experience of public speaking or training delivery.
- Proven ability to understand and interpret complex legislation (specifically related to War Pensions and AFCS).
- Proven experience of dealing with difficult and complex client situations.
- General knowledge of clinical conditions and their effects relevant to compensation and pensions.
- Experience of report writing and thorough documentation.
- Strong commitment to RBL's values and the ability to travel as required for Tribunal attendance, service meetings, and training.

Employee benefits:

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.