An exciting opporunity has arisen for an enthusiastic, strategic leader to jo Nottinghamshire Hospice as our Director of Income Generation.

Nottinghamshire Hospice is a charity serving the local population of over 800,000 with a reliance on both statutory and charitable income streams in the region of £4 million in order to ensure the delivery of high quality services to our community.  As a pivotal role within the Senior Management team, the Director of Income Generation will contribute to shaping the future of the Hospice and in achieving our strategic objective of having a robust and sustainable business model in place to enable us to deliver end of life services throughout Nottinghamshire.

The post holder will lead, direct and manage the income generation teams (to include Retail, Fundraising, Marketing and Communications, Grants and Trusts) to ensure that income streams are maximised and expenditure controlled, managing and monitoring performance against agreed budgets. You will develop, implement and deliver on the Income Generation strategy, identifying and initiating new income streams and engage with a wide range of stakeholders.

The person in this role will be creative, innovative and dynamic with excellent networking and communication skills. They will demonstrate strategic leadership and be able to lead and support their teams in achieving ambitious goals.

Nottinghamshire Hospice is a truly inspiring place to work.  As a Charity we are able to be creative, fleet of foot in our approach to our services and how we work together. Our CARE values are embedded throughout the organisation – Care, Acceptance, Resilience and Empathy.The post holder will be an integral leader who will promote care and compassion to all who use the Hospice’s services. They will have a passion for leading and developing our fantastic clinical staff.

The successful applicant will be subject to an Standard DBS check and must be eligible to work in the UK. Nottinghamshire Hospice is a non-smoking organisation.  Due to the volume of applications that we receive, if you have not heard from us within 3 weeks of the closing date, please assume your application has been unsuccessful.

Registered Charity no: 509759

In recent years OTR has seen a significant increase in demand for our youth mental health services and we now reach over 13,000 young people each year. We have widened our impact even further by expanding our services into North Somerset and developing our work within schools.  To support our growth, we are seeking an exceptional individual to join OTR’s new and developing Senior Leadership Team to provide financial leadership.

You will ensure that our finance operation is efficient and effective. Among other things, you will lead OTR’s financial planning, strengthen our financial processes and provide timely and accurate financial reports. You will also have accountability for our HR and Facilities functions and oversight of two income channels - Trade and Grants.  In addition, as part of our Senior Leadership Team, you will shape our strategic direction and ensure that we continue to provide an outstanding offer for young people.

We are looking for an individual with extensive experience in finance who has operated at a senior level. The successful candidate will be a flexible and meticulous individual who is able to present complex information to a range of audiences and lead multiple functions. Equally important is a strong personal interest in and commitment to the mental health of young people.

We welcome applications from all sections of the community and are committed to developing a team that reflects the diversity of the people we work with.

Please download the job pack for more information

Project Manager - Enterprise Directorate
Job ref: V351 
Start date: Dec 2021/Jan 2022 
Hours/Days per week: 35 hours per week (28 hours/week will be considered or job share) - (Flexible days/hours) 
Salary: £28,500 FTE 
Location: Home based or from one of UK offices 
Closing date: 11 November 2021 – 12 noon 
Interview date and Location:between 15-26 November, location TBC 

Volunteering Matters 
Volunteering Matters use the unique power of volunteering to bring people together and build stronger, more resilient communities across the UK.  We bring people together to resolve some of society’s most complex issues.

About the Enterprise Directorate 
Our Enterprise Directorate is the entrepreneurial arm of Volunteering Matters. Our team provides commercial services centered on volunteering and training to a range of UK leading businesses. We currently have two established services; Employee Volunteering and Get The Gen.

Employee Volunteering (EV) 
We work with UK businesses acting as a broker to manage their internal employee volunteering programmes. We create and deliver community led volunteering opportunities for their employees that also align with their Corporate Social Responsibility or business aims.

Role Overview 

We are looking for a passionate dynamic Project Manager to join our national team as one of the key managers.  The right candidate would be someone who can work flexibly and demonstrate an understanding and commitment to our organisational values. The Project Manager will be responsible for managing the development of key relationships with a range corportate clients to ensure they receive an excellent level of service from EV. They are responsible for managing and developing strong relationships that help to maintain and grow income from a flexible portfolio of clients. They directly line-manage the delivery team (Engagement Managers) who are responsible for the day-to-day delivery of the services we agree with our clients. 

Duties and Responsibilites: 

Client Relationship Management & Development 

• To act as the client’s primary contact from EV building strong relationships with key client contacts and facilitating engagement with all parts of our business as necessary 

• To work in a way that is client led, whilst being flexible and adaptable in terms of how we can manage and deliver required levels of service for our clients that both works for them and for EV as a business 

• To lead negotiations with our existing clients as appropriate on all aspects of their continued engagement with our EV service and to proactively seek to grow business and income as part of these negotations. 

• To lead renewal discussions with existing clients and prepare proposals for associated work. 

• To provide an exemplary customer service experience 

Manage the Delivery Team to consistently provide a high-quality service to our clients 

• To effectively account manage a flexible portfolio of client delivery 

• To be responsible for the effective management of the delivery team to provide a high-quality service for a range volunteering activity as agreed with corporate clients, developing and adapting additional resources to facilitate delivery as required

• To ensure the delivery team manage all risk within our service delivery so that all compliance obligations are met (relating to external legislation and internal policies) 

• To contribute to and implement systems and processes to maximise efficiencies of the team 

• To lead all agreed monitoring, evaluation and reporting services with clients as part of their activity 

Administrative and financial management 

• To maintain up to date and high-quality records of client activity on all internal systems 

• To develop and maintain project budgets for clients within the portfolio, initiate swift payments to the schedule agreed with clients and that all invoices are paid, and contribute to internal financial reporting as required 

• To display leadership in contributing to the team’s continuous improvement strategy for collective internal reporting objectives 

Leadership within the team 

• To provide effective and supportive line management to the delivery team, allocating activity as required and regularly monitor the quality of their delivery and well-being 

• To be a proactive member of the EV Management team and help drive our continuous improvement strategy 

• To liaise effectively with the Delivery Leader and other Project Managers on the effective distribution of team resources in the fulfilling of client objectives and internal obligations

• To take a lead on one or more cross-team EV projects, as agreed with your line manager 

• Carry out all other duties as reasonably requested by your line- manager. 

• Assist the New Business Development manager with prospective client proposals

• Administration tasks including maintaining up to date, effective and accessible records, and the use of Microsoft Office and other software packages 

• Promote and represent Volunteering Matters and our work in line with our values

N.B. This job description is not an exhaustive list of tasks but is a guide to the key duties of the post. The post-holder is expected to take on any other duties from time to time which are reasonably required by their manager.  

Person Specification  
In deciding who to shortlist and appoint to this post, we will be looking for evidence of the following skills, knowledge, experience, and personal qualities. The written cover letter is your opportunity to demonstrate how you fulfil the person specification requirements. 

Essential  

• A strong passion and commitment to volunteering and understanding of its potential as a force for change 

• A strong passion and commitment to our organisational values and inclusive work environment

• Straight-forward communication and strong people skills, including the ability to develop professional relationships and to inspire others

• Excellent organisational and time management skills including the ability to effectively plan and manage a portfolio of complex projects and programmes in a volunteering environment, including all quality assurance and risk management 

• Experience of effective team working including working with external partners and/or in customer orientated teams 

• Experience of business development, income growth and customer service 

• A good knowledge and understanding of Corporate Social Responsibility (CSR) and Employee Volunteering 

• Proven experience of effectively setting and managing delivery and team budgets

• Experience providing supportive line management and effectively organise the workload of team members 

• Excellent administration, recording keeping, reporting and IT skills including word processing, spreadsheets, email, and the use of software such as Microsoft Teams, Zoom, CRMs, Rasiers Edge, Office 365 applications

• A willingness for occasional travel within the UK when required. All in line with COVID-19 guidelines.

Desirable 

• Experience in volunteer management, employee volunteering or CSR programmes 

• Experience in risk compliance and programme assurance around volunteering

• Experience of social media marketing and impact reporting

Volunteering Matters Values & Ways of Working: 

In all that we do, Volunteering Matters embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values:

We are Empowering 
We are Inclusive 
We are Compassionate 
We are Positive
We are Straightforward 
 
Benefits package: Pension, Unlimited annual leave, fully flexible working, cycle to work & season ticket loan. 

Your supporting statement is of equal importance to us as your CV and is a key part of our shortlisting process. It is an opportunity for you to outline your experience and credentials directly to the details of the post. 

Volunteering Matters is committed to the provision of equal opportunities in employment and accordingly wishes to ensure that no job applicant is treated less favourably on unjustifiable grounds. To assist in the monitoring of our performance in relation to equal opportunities you are requested to complete the enclosed monitoring form. The questionnaire is for statistical purposes only. Upon receipt it will be separated from your CV and cover letter and will not form part of the selection process. 

Please note: Due to the volume of applications we receive if we have not contacted you by the interview date it means that on this occasion, we are unable to take your application further. 

GDPR Statement 

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records. 

Trustee

We are seeking Trustees with a senior-level background in Health and/or social care, Business/stakeholder management or Treasurer/finance.

As a Trustees you will ideally have a connection to Wiltshire and/or Dorset. This is a great opportunity to strengthen the board and help the organisation remain focused on its mission to support unpaid carers in Wiltshire and Dorset.

About the Role

As Trustee, you will add capacity and expertise to a vibrant team of a local charity that supports all carers in Wiltshire. The aim of the organisation is to create carer friendly communities where carers are recognised, valued and supported. As a member of the Board of Trustees, you will contribute actively to the Board's role in giving strategic direction and vision to the organisation, its governance, agreeing overall policy, defining goals, agreeing targets and evaluating performance.  There will be the opportunity to make a real difference to carers’ lives through supporting the staff team and volunteers as they deliver in all areas of Carer Support Wiltshire.

Trustees will need to demonstrate passion and enthusiasm for the vision, mission and values of the organisation and work well as part of a committed team.

The average time commitment of a Trustee is one day per month. This includes 5 full board meetings per year, and subcommittees, most of which meet quarterly.  In the first couple of months, induction will require some additional time. All successful candidates are expected to sit on at least one relevant sub-committee.

About You

As Trustee, you will ideally have experience in one of the below fields.

Health and/or social care

Senior-level experience as a current or recent practitioner in the NHS and/or social care sectors. Knowledge of best practices in the sector, to help shape offerings and service developments to meet carers’ needs.

Commercial/business/stakeholder management

Strong stakeholder management skills and experience, well-networked in Wiltshire/Dorset or both, with a background in business development/fundraising/events management. Ideally, with experience of exploiting intellectual property.

Treasurer/finance

A background in finance and accountancy would be helpful as is an understanding of charity accounts.  The ability to advise and assist the Board of Trustees, the Chair and the Chief Executive on strategic aspects of the financial running of a charity.

When you apply you will be asked to email your current CV and a Covering Letter detailing:

• What motivated you to apply to become a trustee?
• What other experience or skills do you feel you could offer?
• Are there any areas of the organisation’s work you have a particular interest in and/or would like to become more involved in?

You may have experience in areas such as Organisational Development, Change Management, OD, People, Employee Relations, HR, NHS, Council, Commissioning, Local Authority, Trustee, Board, Board Member, Chair, Health, Social Care, Care, Support, Care and Support, Social Care Development, Care Management, VCSE, Service Delivery, HR Director, HR Manager, Head of HR, Operational management, Doctor, Nurse Practitioner, Nurse, Occupational Therapist, Physical Therapist, RGN, Physician, Commercial Director, Head of Commercial Development, Head of Commercial Operations, Commercial Operations, Commercial Operations Director, Director of Development, Director, Business Development, Business Development Manager, Sales Director, Event Manager, Director of Events, Fundraising, Head of Fundraising, Director of Fundraising.

Our client, a global NGO with an innovative commercial model designing and delivering health products and technologies worldwide, are looking for a Sales Associate to join the team.

The role is responsible for supporting the Commercial Directors and other members of the Commercial team by performing regular and on-demand crucial tasks to establish an effective and efficient operation of this key function with the focus on achieving Departmental objectives and targets. You will analyse market and sales data and provide technical recommendations/advice on risks, challenges and opportunities to the Commercial Director, going on to supporting with tender/documents drafting/preparation and communication with customers. The role will take responsibility for developing the supporting templates, documentation and overseeing sales information and records.

With a strong exposure to handling aspects of Sales within the Pharmaceutical and/or Medical Device industry the right candidate will possess excellent office skills, including knowledge of Excel. The role requires exceptional attention to detail and organisation skills. The next Sales Associate will be willing to travel 20% of the time in Europe and be fluent in English with a working knowledge of another language being beneficial. Although not essential, experience to Reproductive Health/Women's Health is desirable.

As a specialist Recruitment practice we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

In order to apply please submit your CV in the first instance and begin to prepare your supporting statement. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role.sa

ESTATES OPERATIVE, PROPERTY SERVICES, NOTTINGHAM, PERMANENT, 37 HPW, FRWK07 £20,385 - £22,140

Framework’s internal Property Services team is looking for an experienced and knowledgeable Estates Operative to join their growing team.  This is an exciting opportunity for the right person to impact the quality of our residents’ lives through the upkeep and maintenance of the gardens and outdoors spaces around our properties, allowing them to be use and enjoy by the residents and staff alike. 

The main qualities and abilities we are looking for, which will include but not limited to grass cutting, strimming, clearing foliage, litter picking, rubbish removal, weed clearing, fence repairs including painting, paving, voids cleaning and clearance and minor repairs where competent to do so. Instructing and guidance of volunteers and young persons if required. 

All gardening equipment will be supplied as well as a vehicle that can be used from a home post code to go directly to and from sites where agreed and appropriate by the line manager.

Please note that this job is subject to an enhanced DBS check

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

To protect the health & wellbeing of those receiving support from Framework, colleagues and the wider community, any job offer is conditional upon the prospective post-holder having been vaccinated against Covid-19, or agreeing to do so during the first six months in the post, except where such a requirement would be unreasonable in the circumstances.

98% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application.

NO AGENCIES PLEASE

Rowcroft Hospice is an independent charity providing a wide range of specialist palliative care services for people in South Devon. We are committed to making every day the best day possible for people living with life-limiting illnesses and providing comfort and support to families coping with the hardest days. We have an income of £10m (of which £4.5m is fundraised), 230 committed staff and 1300 dedicated volunteers delivering support to over 2000 patients referred each year. We are immensely proud of our care, which is recognised by the Care Quality Commission (CQC) as ‘Outstanding’.

We are now seeking to appoint a new Head of Fundraising. Reporting to the Finance & Commercial Director, you will lead all fundraising activity at Rowcroft and play a full role as a member of our Senior Management Team.  Your key responsibilities will include:

• Developing and delivering a comprehensive Fundraising Strategy and Plan to support the delivery of our vision and strategic aims.
• Providing leadership and expertise to the fundraising team and promoting a culture of learning, development and wellbeing.
• Enhancing our fundraising capability, providing expertise and creativity to broaden the charity’s income base
• Ensuring our fundraising activities remain compliant with statutory and regulatory requirements, and reflect best practice
• Acting as a key member of the Senior Management Team, taking joint responsibility for the leadership of the charity and the delivery of our strategy, values, and plans.

To succeed, you’ll be an experienced senior fundraiser with a background that includes individual and community-based giving. You’ll have strong planning skills and the ability to develop and deliver a strategy. Innovative and progressive, you’ll have our full support as you seek opportunities for you, your team, and our fundraising more widely to embrace new initiatives, thinking and best practice. You’ll be an effective champion for the difference we can make to people’s lives, inspiring your team, colleagues and our supporters.

If you want to feel greater personal fulfilment from a career with real meaning, consider Rowcroft Hospice. We offer purposeful work in a uniquely progressive environment. We empower our people to use their judgement to make decisions, allowing them to have an impact on how we operate. Our scope of work and our confident organisational vision creates opportunities for progress and development. And we work together with passion and pride in a professional environment where people are caring, considerate, and welcoming. It can be tough. We don't shy away from that. But you'll clearly see the importance and impact of your work and feel recognised and part of something remarkable. Join us, and make a difference.

For a recruitment pack, please contact James Stephens at Morgan Law which you can do via the 'apply' button. The Closing Date for applications will be 11pm on Wednesday 27th October.

This is a fantastic opportunity for a visionary leader to build on a strong foundation to expand and grow our services across Kent. 

The Kent MS Therapy Centre Charity (“KMSTC”) aims to radically improve the lives of those with Multiple Sclerosis, their families and those who care for them.

We aim to:

• Provide a range of complementary therapies and specialist clinics
• Give advice, support, and information to those living with MS, their carers and families, in an   environment which encourages mutual support and friendship
• Become a Centre of Excellence which enables self-management of the condition

JOB PURPOSE 

The Chief Executive Officer will enhance the senior leadership team at the charity. The individual will lead the delivery of our objectives for financial sustainability and improved access to services for potential members across Kent.

The existing team is highly effective operationally, and we are looking for a leader who will drive forward the positive culture within KMSTC: which is defined by a passion to support the members and a desire to learn. 

Applicants will need a blend of strategic and commercial experience, as well as the ability to oversee the day-to-day operational challenges of running a busy centre to meet member satisfaction targets. 

The CEO will work closely with the board of trustees to develop and implement the centre’s long-term strategy.

In addition, the CEO will play an important part in income-generation activities, building the centre’s wider public reputation and in forming relationships with key strategic partners.

See attachment for more detail on main duties and responsibilities. 

SKILLS & EXPERIENCE 

• Demonstrable experience of leading a similar service-oriented organisation. 
• Evidence of significant personal success in developing and delivering fundraising initiatives.  
• Ability to think strategically, be flexible and to organise and prioritise a complex workload with tight deadlines and budgets. 
• Ability to identify future strategies and translate into operational plans. 
• Strategic financial knowledge, including budgeting, forecasting and review. 
• Ability to develop a team, drive performance, and improve quality. 
• Good analytical and problem-solving skills. 
• Excellent communication skills, in writing and in public presentations. 
• The ability to work autonomously within an agreed framework of accountability. 
• Competent IT skills and the ability to complete administrative tasks related to the role. 
• Good employment law knowledge to enable the right people decisions to be made. 
• Understanding of legal requirements and principles of good practice in the management and governance of charities. 
• Experience of stakeholder management. 

You are very welcome to contact the reception team at the Centre to arrange a visit in advance of making your application. 

RECRUITMENT PROCESS 

1. Applications will be longlisted against the best fit to the criteria in the job description.
2. Longlisted candidates will be invited to an informal video interview with the Chair of Trustees.
3. Shortlisted candidates will be asked to meet the existing team, interview in person and prepare a short presentation for a panel of Trustees.
4. Interviews will be held in November (date tbc). 
5. Start date Q1 2022. 

Head of Communications and Development

NCW is a dynamic literature house for contemporary writing. Our home is a Grade One-listed medieval building consisting of a 120-seat venue for live events, workshop spaces, a two-bedroom cottage for writers and translators and modern open plan offices. Dragon Hall is located on the historic King St on the banks of the Wensum River in the heart of Norwich, England’s first UNESCO City of Literature.

NCW launched in summer 2018 but dates back to the early 2000s. Growing from just three staff in 2006, then under the name Writers’ Centre Norwich (WCN), the organisation has grown consistently under the leadership of CEO Chris Gribble. We are a friendly, hard-working team, passionate about working with a whole range of people and communities, supporting people to own and share their own stories.

This is a new role, combining our communications and development functions to best communicate our vision and activities to our audiences and stakeholders. You would be responsible for developing, leading, implementing and evaluating the organisation’s communications and development strategies as part of the organisation’s overall business plan. The role works across the organisation to drive innovation and creativity in order to increase reach, value, revenue and reputation. The Head of Communications and Development works closely with the Senior Management Team with the CEO, Executive Director, Head of Programmes and Head of Commercial and Operations) and manages a small Communications and Development Team.

Due to the retirement of a long standing and committed Charity Manager a unique and exciting opportunity has arisen to lead a small but successful mediation service across Hastings and the Rother area.

HRMS has been established in the Hastings area for over twenty five years and provides family, neighbourhood and intergenerational mediation services through both paid and volunteer mediators.  Good partnership relationships have been developed and representatives are well established on the Board of Trustees

The successful applicant will be responsible for overseeing the effective provision of the mediation services and in maintaining financial stability from a diverse range of funding streams. There is an expectation of close working with the Board of Trustees to develop and deliver a strategic plan to promote and expand the services into the future.The role is part-time 25 hours per week and based at the Charity’s offices in St Leonards, Hastings.

The successful applicant will be committed to the ethos and values of the voluntary sector, will ideally have experience of mediation, excellent communication skills and will be experienced in the day-to-day running of the office and managing people.They will also have the skills to fundraise and generate income to ensure the security of the Charity’s future.HRMS strives to be an equal opportunities employer.

LCTS is at a significant point in its journey and is looking for a CEO to lead the organisation forward into a sustainable future building on its proud legacy. Central to this is to develop a long-term strategy and the ability to develop business growth opportunities that will maximise the capability of LCTS’ people, its vehicle fleet and vision.

Lothian Community Transport Services (LCTS) is an independent charity that has operating bases in Edinburgh and Midlothian.

We are passionate about enabling isolated people to lead a fuller life and have been providing safe high-quality accessible transport for groups in Edinburgh and Midlothian for many years.  In addition, we provide scheduled community bus services in remote parts of Midlothian.

We have an enviable reputation throughout Scotland and beyond for providing premium driver training through our wholly owned subsidiary, Transport Training Skills (UK) Ltd.

Our advice and information service is valued by many charities and others operating their own vehicles.

Embracing change has always been part of our ethos, and we have recently identified a new opportunity to deliver on our commitment to improving marginalised people's access to transport.

Would you like the opportunity to lead our committed team of staff and volunteers, backed by a supportive Board of Trustees?

Harris Hill is delighted to be working with one of the UK’s leading providers of services for Deaf and Visually Impaired people to recruit its new Chair of Trustees!

For more than 45 years DSN has been providing quality community and supported living services for deaf and Visually Impaired people. From residential care to sign language interpreting services; from access to public services through community support and to specific services aimed at empowering young deaf people to achieve, DSN has sought to be both innovative and progressive. Delivering services that improve equality of access, life experiences and opportunities for all deaf and visually impaired people. This commitment defines us, and will continue to inspire us to deliver a better future.

Looking to build upon the success of the last 45 years, DSN is now looking for a new Chair for the Board of Trustees. The Board meets quarterly at one of DSN’s offices and we are looking for a Chair who has the gravitas and experience to lead DSN on the next part of its journey as the organisation seeks to develop services for older deaf people, to expand its provision for people living with Visual Impairment and further develop its offer for young deaf people.

Successful applicants should be able to demonstrate;

An excellent understanding of the different operational contexts of the voluntary, public, and private sectors

Significant experience of leadership at either an executive or non-executive level

Previous non-executive experience, with the strategic skills and commercial acumen necessary to ensure excellent governance and organisational performance

A strong commitment to organisational development / improvement

Excellent communication and relationship skills, political awareness and a personal affinity towards the values of DSN

A passion for the work of DSN. Lived experience of deafness or Visual Impairment would be especially welcome.

If you would like to receive an Information Pack on how to apply, please send a CV in confidence to our consultant Nick Shanks.

For an informal and confidential conversation about the position, please contact Nick at the above address with your contact details, and suitable times to chat.

Please note: responding to this advertisement will not in itself be considered an application. We will need a CV and a supporting statement addressing the full person specification in the information pack.

Closing date for applications: 9am, Friday 29th October 2021

We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

This role is subject to receipt of satisfactory references and completion of an enhanced DBS disclosure.

Please note! This is a voluntary position & as such does not pay a salary. Travel expenses can be reimbursed as per the Volunteer Expenses Policy.

Chief Executive Officer

Rachel Hall, CEO: "City Catering is a £5m-turnover Southampton charity, with 250 talented staff. We serve delicious, nutrition-laden school meals, meals on wheels, and we cater for high-end corporate events.

"We offer free-of-charge recipe-led boxed groceries through our Cooking at Home initiative, all year round; and we cook for free through our Lunch Crowd project, for school club providers outside of term time.

"We stand for good food, and we're passionate about serving nutritious meals to Southampton’s youngest and oldest residents.

"The pandemic has heightened the UK's understanding of the need for access for all to good food, and we have been able to grow the impact of our charity in response to that growing awareness. Serving good food is what our charity's for - we exist to make a tangible nutritional difference in people’s lives, because access to good food is a right, not a privilege. 

"Like most of the country's charities, our organisation has had a turbulent 18 months; delivery of our school meals and meals on wheels operations have been critical, and our staff have been frontline throughout. We have adapted with each change of Government guidance, and with every supply-chain challenge. Our incredible teams have achieved a zero-service-failure outcome through the pandemic, even through massively increased demand, and have stepped forward to work beyond their normal patterns - to help us make a difference. They're unstoppable.

"As a result, in addition to meals served in schools and in vulnerable adults homes since March 2020, our charity has served 165,975 free, nutritious meals to struggling local residents. And we're hungry to do more.

“2021-22 is about 'Covid recovery' for our organisation - recovery of our reserves, energy, and balance. Going forward there is a tangible opportunity for our next CEO to increase our impact even further, building on the change and momentum that's been achieved in the past 18 months.

"The 6 area of focus of our current strategic plan are:

1. rebuilding our reserves;

2. safeguarding our impact;

3. standing for good nutrition;

4. developing our people;

5. digitising our systems;

6. extending out influence and community.

"The successful candidate for this role will need steel, creativity, empathy... a massive dose of pragmatism, and a true passion for making a difference in tough times. This is a superb opportunity for our next leader to extend our charity's impact in Southampton, and help ensure our city's youngest and oldest residents get the nutrition they need to thrive."

The role of chief executive 

The Chief Executive will lead a skilled and dedicated team to deliver good, sustainable performance for the Charity. The CEO will be responsible for the management of the organisation as it evolves, and will be required to achieve the objective set out in the strategic plan, developed with the Board of Trustees.

The role requires a wide breadth of experience and skill, with duties including:

• Providing strong strategic and supportive leadership

• Developing the Charity’s public profile. Influencing key stakeholders and developing/maintaining strong relationships with external partners and the general public.

• Developing new business opportunities for the organisation, primarily in Southampton but also further afield

• Ensuring strategic decisions capture the breadth of the organisation, while delivering key business objectives

• Building the organisation’s income streams and reserves, creating effective growth and contract retention strategies, including the management and delivery of Service Level Agreements and contractual specifications, tender assessment and response and effective sales strategies.

• Working with the Board and the Senior Management Team to ensure that the organisation’s mission is delivered, statutory and regulatory duties are observed, and that strategic and operational objectives are timely, clear, relevant, and implemented.

• Supporting and service the Board, providing them with timely, relevant, and transparent information, and supporting the Chair in further developing the Board and its role.

• Developing policies and strategies to meet rapidly changing operational requirements – with reference to Covid, Brexit, and Member/beneficiary/customer need

Person specification 

The successful candidate is ideally an existing CEO with experience of reporting to a Board of Trustees in a purpose-based organisation.

[A high potential senior manager with experience of reporting to a Board who is deemed to be ready to take on a CEO role may be considered where the candidate is exceptional.] 

A Bachelor’s degree and ideally further postgraduate qualifications in management are preferred.

Organisational partnership and negotiations at this level require skill to work with the Trustees, executives, corporate and individual donors, media and key stakeholders. 

Knowledge of the catering industry would be helpful but not a critical prerequisite. The Chief Executive will need, however, an appreciation of the industry issues and challenges, plus awareness of the disruption and innovation caused by technology, regulation, demographics and evolving industry demands. 

Knowledge and experience

The successful applicant will require: 

• A minimum of 4 years’ experience in a senior leadership role

• Thorough knowledge and expertise in organisational leadership and the ability to lead and inspire a high-potential team

• Demonstrable effectiveness and experience in leading and representing a charity, and reporting to a charity Board

• An affinity with the values of the charity, and commitment to the diverse needs of our beneficiaries

• Demonstrable managerial and financial experience of directing and controlling of delivery and provision of services

• Proven success in fund raising with achievement of good results in successfully diversifying and growing sources of income.

• A commercial-development skill set, with the ability to pitch, write bids, win business, and negotiate favourable contractual terms

• Strong understanding of delivery of tangible benefits and outcomes to the beneficiaries served, supported by a track record and knowledge of: charity governance, quality assurance, financial management, delivery of agreed performance objectives, risk management

• Proven ability to develop, implement and monitor performance of strategic plans

• The ability to develop and maintain policies and procedures to govern the operation of the organisation, including the provision of a safe and supportive working environment for all staff and beneficiaries.

• An understanding of how to transform IT systems and technology to help an organisation to deliver more effectively.

• Ability to work as the spokesperson for the Charity in media, marketing and advocacy

• A solid understanding of employment law and people policies

• Coaching and leadership skills, to bring the organisation with you

• An understanding of the pillars of the Charity Code of Governance, and the strategic importance of the Code

Personal qualities and attributes

The successful candidate will display the following personal qualities and attributes: 

• Emotional intelligence

• A collaborative and inclusive leadership style, combined with generosity of spirit.

• The ability to lead an organisation, motivate a team, and work with the Trustees to build a strong, effective and high-performance culture.

• The personal authority and credibility to inspire and command wide respect and confidence, both internally and externally.

• A commitment to the development of colleagues and a management style that empowers staff.

• Open and transparent; dynamic and communicative; approachable and inclusive – with a sound understanding and commitment to the principals of EDI

• A strong duty of care to all our beneficiaries, staff and stakeholders.

• High level strategic and analytical skills; problem solving and negotiation skills.

• Proven ability to manage organisational change effectively.

• High level written and verbal skills including the development and presentation of tenders, submissions, polices and plans.

• Well-developed organisational skills, including an ability to set priorities and pursue tasks to completion.

Terms of appointment 

• The role is based at City Catering offices in central Southampton

• Contract type: full time, permanent

• Salary £58,000 - £65,000 dependant on experience

• Pension: We operate a contributory pension scheme which you will be auto-enrolled into (subject to the conditions of the scheme). Further details are available from Chief Executive

• Annual leave 23 days plus the normal Bank Holidays

• A DBS check and regulator (Charity Commission) due diligence will be required.

• Candidates must be permanent residents of the UK or hold a current valid visa.

City Catering is an equal opportunities employer.

How to apply

To make an application for the role of CEO at City Catering, submit your CV and a supporting statement, that sets out

1. why you think this role is the right move for you

2. how you meet the knowledge and experience criteria.

Recruitment timetable:

• Closing date: Friday 5th November 2021

• Preliminary interviews: 11-12 November 2021

• Agreement of the final shortlist: by Friday 19th November 2021; this may be followed by an invitation to selected candidates to meet informally with member of the City Catering team

• References taken up for shortlisted candidates and possible psychometric assessment: to follow shortlist

• Final panel interviews: w/c 22 November 2021

Arachne is a registered charity and company by guarantee and has over 35 years’ experience in providing a range of free, accessible support and services. The main aim is to improve and sustain the quality of life and resilience of an ethnically diverse range of women and their families who are disadvantaged by physical/mental health problems, language barriers, difficulties accessing mainstream services or are 'hard-to-reach'.

Our three main areas of work are: welfare advice, health promotion, training/education.  In addition, we work in partnership/network and liaise with a diverse range of statutory and non-statutory organisations.

As part of our new project bid to The National Lottery Community Fund, we have secured funding for a new post of Chief Executive to lead Arachne through an important stage in its future development towards sustainability.

The aim of this post is to empower Arachne and strengthen its capacity.  In addition, to lead the review, development and implementation of the strategic plan to address community need and the impact of the local and national policy agenda, underpinned by robust financial management, good governance and general management. The post holder will work closely with the Board of Trustees and lead a small staff team.

We are looking for an experienced, energetic, creative, dynamic and determined female to lead Arachne and inspire, manage and develop the team. The successful candidate needs to have an excellent track record of fundraising, meeting financial targets, have outstanding communication skills, an innovative and creative approach, the ability to develop strong and positive relationships with internal and external audiences and able to balance and respond to a large and varied workload.  Underlining this they will need to have an excellent understanding of the challenges that face grassroots organisations in the current financial climate. Candidates should be able to demonstrate excellent understanding of the needs and experiences of migrants in the UK, and a clear understanding of and commitment to equal opportunities and safeguarding.