Are you an experienced manager or membership professional looking for your next challenge?

Are you interested in working for a dynamic social change organisation?

An exciting opportunity has arisen in the RSA Fellowship Services team to ensure the smooth running of the customer service and administration of the department. As well as managing the team, you will lead on distinct projects which are part of delivering the Fellowship and retention strategy, including operational and logistical management, the development and implementation of improvements to administrative processes, delivering small grants to successful Fellow applicants, and collaborating with other departments and external agencies as required.

You will play a key role in shaping the success of the Fellows’ experience and meeting/exceeding retention targets with your outstanding customer care and administrative abilities.

You will have proven management experience, exceptional administrative and organisational abilities and an understanding of CRM systems to ensure the smooth administrative day to day running of the team. You will be calm and confident with meticulous attention to detail, and a highly organised approach to work, together with excellent interpersonal skills and the ability to use your initiative.

To find out more about this role, please visit our website.

Apply

In order to apply, please click ‘apply for this job’ on our recruitment page and submit your CV. You will also be required to answer a series of questions. You do not need to submit a cover letter.

Please submit your application through the RSA website. We cannot accept applications via email. All applications will receive an automated response.

The closing date for receipt of applications is 9am 1 November 2021. Interviews will be on 9 and 10 November 2021.

Please note that we cannot accept late, incomplete applications, and we can only consider candidates who apply through the online application process.

About Us

We are the RSA. The royal society for arts, manufactures and commerce. We’re committed to a future that works for everyone, a future where we all can participate in its creation. With over 250 years of heritage in making significant social impact, we bring together, our rigorous research, proven change process, influential ideas platforms and our global community of over 30,000 problem solvers united in a desire to deliver solutions for lasting change.

To achieve this, we ask everyone – our staff, our Fellowship, our collaborators, our partners and wider society – to commit to our values and world views and strive to achieve genuine positive impact in society. This isn’t something we can achieve overnight. But we are asking you to join us all on this journey. The commitment you make now, is a commitment to be with us, to shape us, to challenge us, and to stimulate us all, to find better ways of thinking, acting and delivering change.

It represents the pact you sign when you join us. A pact that represents everything we do, every decision we make, and every action we take.

And it represents how we act. In a way that represents our values, with rigour and proven processes. A relentless spirit. Open minds, and an open door.

We bring to life our Commit to Impact brand idea through every organisational touchpoint, so we can ask everyone who interacts with us: will you?

We invite you to be part of this change. Join our community. Together, we’ll unite people and ideas to resolve the challenges of our time.

We offer great benefits, including 29 days holiday (plus bank holidays), additional wellbeing allowance, free fellowship throughout employment and lots more!

Listening Books is an audiobook lending service for people whose illness, disability, learning or mental health condition impacts on their ability to read the printed word. We have over 9,000 audiobooks in our online and postal catalogue and serve some 100,000 members across the UK every year.

We are looking to recruit a part-time Office Manager (21 hours per week) to support Listening Books' facilities and admin operations. Due to Covid-19, the role will initially entail hybrid working and will support a gradual return of staff to the office. This is an exciting time to join the charity following the launch of our new website and as we continue to grow our impact.

Main duties:

-To support the implementation of the health and fire safety, organisational risk, data protection, environmental and human resources policies on a day-to-day basis.
-Ensure the office environment is kept secure, safe and well-organised.
-To act as both Fire Marshal and First Aider.
-Coordinate contracts for building services and office equipment, ensuring value for money.
-Arrange and oversee building maintenance and improvement works.
-Arrange subletting of office space and manage the relationship on a day-to-day basis.
-Order stationery and other items as required.
-Book travel and arrange couriers.
-Troubleshooting IT issues and liaising with external IT support where required.
-Support the team with a range of admin tasks, including incoming and outgoing post, answering the telephone and monitoring the main email inbox.
-To undertake such other duties and responsibilities as may be reasonably required in a small charity where flexibility is essential.
-To work in a way that ensures the security and confidentiality of all personal data processed by Listening Books.

Person Specification:

Essential
-Excellent organisational skills with the ability to effectively and proactively prioritise own workload to meet deadlines.
-Excellent interpersonal and communication skills (both written and verbal) when dealing with a wide range of people.
-Experience of implementing health and fire safety measures and knowledge of key legislation.
-Experience of managing facilities in an office setting.
-Experience of procuring contracts for office equipment and services, negotiating excellent value for money.
-Good working knowledge of Microsoft applications including Excel, Word and Outlook.
-Excellent attention to detail and accuracy.
-A willingness to occasionally work outside of office hours when required.
-A strong commitment to Listening Books’ mission and a desire to help it achieve its aims and ideals.

Desirable
-Experience of working or volunteering in the charity or disability sector.
-Skills, knowledge and experience in any of the following areas will be an advantage: human resources; IT support; data protection (GDPR); commercial lettings.
-Fire marshal and/or first aid qualifications.

Benefits:

Matched contribution pension scheme up to a maximum of 8% of an employee's (gross) salary, following successful probation period. We also offer an interest free travel loan for eligible employees and paid sight tests, plus 20 days annual leave (pro-rata).

As Retail Development Manager you will be responsible for maximising the income and profit sustainability, as well as a growth strategy, of the charity's retail business streams both online and on the high street through the effective management of people, resources and budgets.

You will ensure a first-class customer experience at all times; maintaining and enhancing the high standard of our stores, showroom(s), pop up shops and community fridge, and will provide a facilities management role for the organisation’s retail outlets. The post holder will oversee the day admin, health & safety compliance, HR and performance reporting functions of the organisation for their area.

For more information, including full job description and person specification, please visit our website.

Communications Manager (Partnerships)

Job reference: REQ000212

£32,937pa

Woking, Surrey GU21 4LL

This is your opportunity to make a real difference through your communications career. Join the fight for your world with WWF and play your part in building a sustainable future.

WWF is looking for two highly skilled and organised communications specialists to support our high-impact private sector partnerships.

In this role, you will work across a portfolio of WWF’s corporate partnerships, providing communications support to ensure these collaborations have the desired impact for our world and enable WWF’s brand and message to engage new audiences in support of our wider mission.

This role would suit someone with experience in developing and delivering communications campaigns either with a commercial brand, a communications agency or an NGO.

WWF works in partnership with businesses to achieve our mission of building a future where people and nature thrive. Collaborating with some of the world’s leading companies, we’re accelerating sustainable business practices and engaging new audiences to join the fight for our world.

If you have the skills to help us achieve our mission, please visit our website via the link, complete the online registration and submit a copy of your up-to-date CV with the Supporting Statement highlighting what makes you a good fit for us.

Application closing date: 26/10/2021

Every role at WWF is open to applications from all sections of society. We believe in the potential of everyone regardless of; sex, race, religion or belief, ethnic origin, different physical ability, family structure, socio-economics, age, nationality or citizenship, marital, domestic or civil partnership, sexual orientation, gender identity, or any other aspect that makes you, well you.  Here at WWF, we are committed to conscious inclusion that helps cultivate an ethos of belonging, connection and shared purpose.  We believe that the more diverse we are the better we become; this brings us together and empowers us to develop, engage and inspire; and critically to help build a future where people can live in harmony with nature.

Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.

The South West Academic Health Science Network (South West AHSN) is one of 15 AHSNs across the country set up by NHS England to spread innovation at pace and scale across the country. We are uniquely placed to connect NHS and academic organisations, local authorities, the third sector and industry, using our position to drive the adoption and spread of innovative ideas and technologies across large populations.

Our remit covers Somerset, Devon, and Cornwall and the Isles of Scilly, taking in urban areas and tackling the challenges associated with pockets of deep, long-standing and increasing deprivation, an aging population, children living in poverty, and a dispersed and sometimes isolated population.

The major focus for us over the next five years is improving health equity through innovation, and a critical workstream of this is our Mental Health Programme.

As Programme Manager (Mental Health) you will manage the development and delivery of our Mental Health Programme which includes work to improve safety across several different health and care settings, using quality improvement methodology.

Reporting to the Programme Director (Clinical), your key responsibilities will include:

• Co-designing, developing, and delivering of our portfolio of mental health programmes work
• Building partnerships between the NHS, innovators from the academic, commercial and third sectors to accelerate the adoption and spread of solutions that improve the mental health outcomes for the region.
• Ensuring all delivery programmes and projects are developed in recognition of national and international best practice and adopt the latest thinking on healthcare improvement
• Providing coaching, training, advice and guidance in patient safety and quality improvement to individuals and project teams
• Ensuring effective governance and oversight of the programme of work in the design and delivery phases and ensuring lessons are captured and learnt.
• Building strong relationships with other AHSNs and contributing to the success of the national AHSN Network.

To succeed, you’ll need experience of leading improvement projects and programmes within a mental health setting. You’ll have good knowledge of change methodologies, with expertise in Quality Improvement (QI) frameworks and their application to service improvement and spread. We are looking for someone with a strong focus on impact who is passionate, determined and goal focused with commitment to delivering excellence. You’ll be a strategic thinker, able to effectively manage a complex range of competing priorities. You’ll also need to be a strong communicator with the ability to communicate convincingly to wide range of audiences.

In return, we offer a highly stimulating, challenging and rewarding environment with variety and professional development. If you are passionate about improving mental health services, there can be few opportunities that offer a platform for you to have such a tangible impact at a population level.

For a recruitment pack with further information about the role and how to apply, please contact James Stephens at Morgan Law.

SPITALFIELDS CRYPT TRUST

JOB DESCRIPTION

Post Title:              Community Shop Assistant Manager

Responsible to:     Community Shop Manager

Purpose of Post:   The Shop Assistant Manager will assist the Shop Manager in leading the paid and volunteer                                team to maximise the shop’s financial contribution and to promote the SCT mission by                                        effective and entrepreneurial management and be responsible for the effective operation of                                  the shop(s).

Hours:                   35 hours per week

Location:               SCT Charity Shops (East London)

Role and Responsibilities:

Working alongside and reporting into the Shop Manager, together you will be responsible for the successful delivery of a profitable, customer focused shop. Deputising for the Shop Manager, you will ensure the smooth running of the shop during their absence; this will include the accurate processing of any financial transactions, the delivery of shop floor and stockroom management, and adherence with policies and procedures.
Our shops are supported by a dedicated team of volunteers - we couldn't run our shops without them. You will oversee your volunteers' induction, management and development, and will encourage your shop team to share any ideas that may contribute towards the success of the store.
Together, you'll create a shop that will uphold SCT’s image and reputation, and help us raise vital funds that will help people in recovery from addiction and homelessness.

• To assist the Shop Manager in ensuring the shop is well run at all times
• To assist the manger recruit, train, manage and retain a volunteer team working within SCT values
• To optimise sales across all departments and to achieve set targets
• To ensure the team consistently provide excellent customer service to both customers and donors
• To maintain successful retail processes and merchandising.
• To maintain effective stock management and processing and carry out shop administration
• To take necessary action to repair and maintain the premises and to take all reasonable steps to protect SCT property from theft, damage or fire.
• To train staff and volunteers in and ensure team adherence to all health and safety policy and procedures with the support of the Shop Manger
• To work within the culture of maintaining a positive working environment to ensure job satisfaction and efficiency.
• Prepared to move around area and work at different locations if necessary.
• Ability to work flexibly, including working weekends.
• To be flexible when tasks not covered by the job description have to be undertaken.

Person Specification

Skills and Knowledge

Essential
• Retail background
• People management skills
• Money management
• Good verbal and written communication skills
• Ability to work well as part of a team
• Good IT skills (including MS Office and email)
• Able to use own initiative
• Strong interpersonal skills

Desirable
• Visual merchandising/window dressing
• Shop administration, finance

Experience

Essential
• Commercial retail experience, preferably supervisory level
• Demonstrable and proven communication skills
• Demonstrable experience of working to targets

Desirable
• Experience of working with donated goods
• Experience of working with volunteers
• Experience of charity retail

Cultural Indicators

Delivering Results

Essential
• Delivers great outcomes through our vision and strategy, effectively planning and meeting targets.
• Makes effective decisions.

Role Model / Leading by Example

Essential
• Is an inspiring role model for others, building trust and living our Vision / Mission and principles and delivering our services accordingly.

Continual Improvements

Essential
• Consistently seeks to improve how we do things to achieve and Embraces change and innovation.

Effective Communication
• Communicates clearly, effectively and honestly. Listens to others and adapts communication to suit them.

One Team
• Works with others as one team, actively collaborating to achieve a shared vision. Building relationships across SCT, sharing information and expertise.

Shop Manager (Dursley) (TRD3153)

About Us

Oxfam is a global movement of people working together to end the injustice of poverty. That means we tackle the inequality that keeps people poor. Together we save, protect and rebuild lives. When disaster strikes, we help people build better lives for themselves, and for others. We take on issues like land rights, climate change and discrimination against women. And we won’t stop until every person on the planet can enjoy life free from poverty.

Oxfam GB is a member of international confederation of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries. 

Oxfam Purpose

To work with others to overcome poverty and suffering 

Trading Purpose

To make as much money as possible to overcome poverty and suffering

About our Oxfam Shops

Open for business since 1948, Oxfam shops are at the heart of the charity and their community, raising vital funds and increasing public awareness of what we do. They are always guided by our values of empowerment, accountability and inclusiveness and focussed on making as much money as possible.

The Role of our Shop Managers

Commercially aware and constantly looking for new business opportunities, shop managers motivate their teams and create a safe and energised work environment. They have high standards, a strong drive to achieve results and are accountable for their business.

The role of the shop manager is empowered, varied, busy and gives the opportunity to work with some amazing people. Shop managers are pivotal for the success of our business and can make a real difference. Oxfam operates a volunteer operating model, in which volunteers are empowered to take over most of the tasks within the shop, including running the shop in the manager’s absence. 

Often the only paid member of staff, our managers are comfortable in this environment, really enjoy working with others and are great at delegating to their teams. Excellent communicators, they are creative, and always look for opportunities to attract new supporters every day.

Please note: This is a fixed term role (8 months)

Our Values and Commitment to Safeguarding

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

Key Skills and Competencies required

• Significant leadership qualities and experience. (E)
• Ability to build, retain and develop a team. (E)
• Strong drive to achieve results through others. (E)
• Ability to delegate, coach and listen. (E)
• Enjoys working with people and has a friendly and approachable manner. (E)
• Ability to manage time under conflicting priorities. (E)
• Ability to demonstrate resilience to the everyday pressures that come with the role. (E)
• Excellent communication skills.(E)
• Ability to motivate self and others. (E)
• High level of motivation, enthusiasm and a sense of fun. (E)
• Open and adaptable to change and able to support others through it. (E)
• Commercial awareness and judgement. (D)
• Ability to establish and maintain successful retail processes and merchandising. (E)
• Ability to understand and interpret basic financial reports. (D)
• IT literacy and numeracy skills. (Using email systems and online resources; use and understand basic spreadsheets and word processing packages. Be aware of and be open to the role of social networking and ecommerce.) (E)
• Eager and required to adhere to Oxfam’s principles and values (click here) as well as the promotion of diversity and gender rights (click here).  (E)
• Understanding of and commitment to adhere to equity, diversity, gender, child safety and staff health and wellbeing principles. (E)

How to apply 

As part of your online application, please click on the apply button, and upload your up to date CV along with a covering letter explaining your suitability against the essential criteria in the job profile.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including a Disclosure and Barring Service check (DBS), as this role involves unsupervised access to the above-mentioned groups.

For full information surrounding DBS and the vacancy, please view the full job description. 

In response to Covid-19 if you are offered a role where you are required to travel between countries please ensure you have been briefed by the Hiring Manager about any changes to working or precautions you should take as part of your role.

Portfolio Manager

Job Description

Portfolio Manager, Renewable Energy Assets

London, UK – Flexible Working

£20,000 - £25,000 per annum salary + benefits

Immediate start

This employer requests no contact from agencies

Bright Renewables

Communities are at the heart of what we do. As the UK’s first community owned asset manager, we help local people take charge of their renewable energy projects by managing them responsibly and with care. Our focus is on putting communities first, whilst still building the business case for community owned renewable energy projects in the UK:

• Building and providing community engagement
• Supporting local access to renewable energy projects
• Growing the UK’s community renewable energy market

Our team is highly collaborative, in and outside the office, working closely together to create impactful, deliverable solutions. Pub lunches, dog friendly days, quarterly socials and other events are just part of our work culture. We are currently working remotely due to the coronavirus pandemic and offer full home office support to the team. We encourage a flexible working environment; learning and development opportunities for all employees is a critical element of the way we work.

The Role

We offer an exciting and impactful role across all areas of our business. As a Portfolio Manager, you will have a close relationship with all your clients and specialise in their renewable energy assets. By coordinating with third-party contractors and lenders, you will also be ensuring the technical and financial health of the projects. 

Your responsibilities will include:

• Acting as the first point of contact for your clients
• Monitoring and analysing your portfolio of renewable energy sites on behalf of clients
• Managing your client’s third-party contractors, including contract management, performance, and reporting
• Liaising with external accountants, auditors, and lenders on financial matters
• Investigating and implementing ways to reduce costs and increase revenues for your clients
• Encouraging and supporting your community group clients in developing social impact strategies
• Providing company secretariat support to Directors, and attending and presenting at client board meetings

You may also have additional opportunities to attend and present at client Annual General Meetings, assist in the interpretation of financial performance and models, and to support business development initiatives and project financing transactions. You will also have the chance to provide input in Bright Renewables’ responses to government consultations, to attend industry meetings and events and to liaise with a wide variety of organisations across the renewables and community energy sectors.

The successful applicant will be trained in all areas necessary to meet the varied demands of the role. By the end of this training, you will be confident acting independently as the first point of contact for your clients and as the day-to-day manager of renewable energy assets and the companies that own them.

Skills, experience and qualifications

The successful candidate for this role will be able to demonstrate the following skills:

• High levels of organisation with excellent time management skills
• Numeracy and commercial acumen
• Excellent communication skills, both written and verbal
• Willingness to take the initiative in identifying and engaging with business needs
• Flexibility to work in a fast-moving environment, including the ability to deal with incidents or issues as they arise, often on short timescales
• A keen interest in the community energy market

This role is suitable for an individual looking to move into the renewable sector, ideal candidates may have the following experience and qualifications:

• Education to degree level or equivalent experience
• Client-facing experience in a professional work environment
• Knowledge or experience with renewables and community groups
• Experience working with Microsoft Office, especially Excel

Our Process:

We’d love to hear from you! In your covering letter, please let us know:

• What aspects of the role and our company appealed to you most?
• Why do you want to enter/work in the renewables industry with a specific reference to community energy?
• How would your previous employment make you a successful asset manager?
• How could your educational background aid you in this role?

Do you want to work for a top 10 charity fighting injustice and social inequality? Opportunity for a Corporate Fundraising specialist to join a team with ambitious plans for growth.

The TPP Fundraising and Development team is delighted to once again partner with one of the UK's best-known faith-based organisations, to support the search to a Corporate Partnerships Manager vacancy. Working as part of a team with ambitious plans for growth, this role will manage two Corporate Fundraisers, and will work to develop and implement a strategy for substantially growing the Corporate Fundraising programme.

The charity provides a wide range of services - for children, the elderly, those trapped in modern-day slavery, homeless people, those seeking employment, those struggling with debt and people fighting addiction. Specifically, you will:

* Develop and tailor cases for support, proposals and packages for corporate supporters to generate project and programme funding, sponsorship, employee fundraising, Charity of the Year partnerships.
* Identify new corporate prospects whose brand and values align with the charity, securing partnerships which add value and build on existing local relationships, where appropriate.
* Build excellent relationships, and work collaboratively, with staff across the organisation, as well as with external contacts and stakeholders in order to develop and manage corporate fundraising and corporate engagement plans.
* Ensure opportunities to support our mission and raise brand awareness of The Salvation Army are maximised through our corporate partnerships such as through volunteering, gifts in kind and engagement with the challenge events team.
* Represent The Salvation Army to potential partners and funders at all levels within organisations and be capable of presenting, negotiating and securing effective, multi-year partnerships and sustaining them over time.
* Have strong donor relationship management and cultivation skills at all levels including senior executives within corporates.

An effective leader, you will manage the Corporate Fundraising team and be able to demonstrate a strong track record of successfully growing corporate income streams. You will have a dynamic, entrepreneurial and results driven approach to work, excellent client management skills, commercial acumen and strong attention to detail.

For more information about this fantastic, career-defining opportunity, please send your CV through in response to this advert in the first instance. A TPP consultant will then reply with further details about the role, organisation and recruitment process.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

JOB DESCRIPTION

Post Title Community Shop Manager

Responsible to Director of Retail

Purpose of Post The Shop Manager will lead the paid and volunteer team to maximise the shop’s                                                   financial contribution and to promote the SCT mission by effective and                                                                   entrepreneurial management and be responsible for the effective operation of the                                                 shop(s).

Hours 35 hours per week

Location SCT Charity Shops (East London)

Role and Responsibilities:

The ultimate aim of the Manager’s job is to manage staff, volunteers and available resources to the optimum benefit of the Spitalfields Crypt Trust, in terms of both income and the mission of the charity in supporting people in recovery from addiction. To develop working practices which enable you to adopt, and operate in, a primarily supervisory role. You should be seeking, to run the shop through an effective mix of paid staff and volunteers:-

• To ensure the safe and profitable running of the shop leading a team of staff and volunteers to motivate them to deliver exceptional customer service
• To recruit, train, manage and retain a volunteer team working within SCT values
• To maximize sales and to achieve set targets
• To ensure the team consistently provide excellent customer service to both customers and donors
• Ability to establish and maintain successful retail processes and merchandising standards to industry standards of best practice
• To maintain effective stock management and manage donors in accordance to SCT’s policies
• To carry out shop administration
• To understand and interpret basic financial reports and KPI’s
• To take necessary action to repair and maintain the premises and to take all reasonable steps to protect SCT property from theft, damage or fire.
• To train staff and volunteers in and ensure team adherence to all health and safety policy and procedures.
• Ability to work flexibly, including working weekends and on occasion work in other locations when necessary
• To manage the shop rota, ensuring shop opening within advertised hours with sufficient cover to operate safely
• To be flexible when tasks not covered by the job description have to be undertaken.

Person Specification

Skills and Knowledge
Essential

• Retail background
• People management skills
• Good verbal and written communication skills
• Ability to work well as part of a team
• Good IT skills (including MS Office and email)
• Able to use own initiative
• Strong interpersonal skills

Desirable

• Visual merchandising/window dressing
• Shop administration; finance, Gift Aid

Experience
Essential

• Commercial retail management experience
• Experience of recruiting and managing volunteers
• Demonstrable and proven communication skills
• Demonstrable experience of consistently meeting or exceeding targets
• Experience of leading successful teams

Desirable

• Experience of working with donated goods
• Charity shop background

Cultural Indicators
Essential

Delivering Results

• Delivers great outcomes through our vision and strategy, effectively planning and meeting targets.
• Makes effective, data-driven decisions.

Role Model / Leading by Example

• Is an inspiring role model for others, building trust and living our Vision / Mission and principles and delivering our services accordingly.

Continual Improvements

• Consistently seeks to improve how we do things to achieve and Embraces change and innovation.

Effective Communication

• Communicates clearly, effectively and honestly. Listens to others and adapts communication to suit them.

One Team

• Works with others as one team, actively collaborating to achieve a shared vision. Building relationships across SCT, sharing information and expertise.

Subscriptions Product Manager

We are looking for an experienced Subscriptions Product Manager to drive product growth and improve overall customer experience of a flagship digital product.

The charity has been working with schools for many years and is dedicated to improving life chances of every child and young person by promoting nurture across the whole education system and beyond.

Position: Subscriptions Product Manager

Location: Flexible as homeworking supported - office working available in London or Paisley

Salary: £30 - £36k dependent on experience

Hours: Full-time

Duration: 12 months Fixed Term Contract (becoming permanent if funding allows)

Benefits: 25 days’ annual leave plus bank holidays and 5% Employer pension contribution

About the role:

As Subscriptions Product Manager you will drive product growth for the charity’s flagship product, the Boxall Profile® Online (BPO). This supports educational professionals to improve the social, emotional, mental health and wellbeing of children and young people in their care, and ensure that social, emotional and behavioural difficulties are identified early.

You will be responsible for establishing the vision and strategic direction of BPO, lead and work collaboratively with cross-functional teams to ensure continuous technical development of the product and its optimisation, as well as increasing its reach, achieve revenue targets and exceed customer satisfaction. Key responsibilities include:

• Strategic planning and revenue generation
• Product management and development
• Customer-centric service
• Market and audiences research and insights
• Marketing and communications
• Line management

About you:

This is an excellent opportunity for a forward thinking and passionate individual, with significant experience working in a Subscriptions/Product Manager role.

You will also have experience in all or most of the following areas:

• Sound experience and knowledge of product management and development of online subscription-based products
• Knowledge of customer-centric services
• Good experience of strategic planning
• Knowledge of financial planning and strategy
• Knowledge of lean product development and agile development methodologies
• Sufficient technical knowledge to critically engage with developers and understand the software the team is building
• Familiarity with business process improvement
• Familiarity with analytics tools and platforms, Salesforce CRM and project management and product development tools
• Acquisition and retention marketing experience
• Research and impact evaluation experience
• Proven ability to lead, set direction, coach, empower and inspire teams to deliver whilst driving through continuous improvement
• Experience of the education sector

Other roles you may have experience of could include: Product Manager - Digital Subscription, Product Manager - Cloud Subscriptions, Product Manager – SaaS Subscription, Product marketing Manager, Commercial Product Manager, Head of Product Management, SaaS Product Manager, Technical Product Manager, etc.

Regional Operations Manager - WHP WLA

Salary:  £57,795.00 - £68,303.00 per annum

Location: Home Based but prepared to travel as necessary within the West London area

Contract type: Permanent Total hours per week 37.5

The Shaw Trust, in tandem with government and the broader employment support community across the UK is working hard to make sure we support as many individuals as possible to get and keep a job. We believe that everyone who needs help and support to attain their employment goals should be able to access it as soon as possible and that support should reflect their individual needs.

To help us in this mission we are looking to expand our employability services Work and Health Programme Job Entry and looking for Operations Manager.

Reporting directly to the Contracts Director- West London Alliance, the role will be to ensure the operational delivery of Work and Health within the designated region Programme (both internally and supply chain) meets all contractual requirements and/or exceed all performance targets.

To stand-out you need to champion and embrace change, balance the empathy of a charitable heart with a commercial edge, and be willing to learn and collaborate with others.

This role is ideal for a person with a background in management, budgeting and delivery of continuous improvement. Working with key stakeholders, the successful individual would have a proven track record of achieving objectives through strong relationship management. A solution focused approach, which enables risks and issues to be minimised is ideal, as is the ability to make decisions based on analytical assumptions.

This is a complex and challenging operations management role, which requires strong management and contract delivery skills. The post holder has responsibility for the efficient, effective and evidence based delivery of excellent performance in all services measured against contractual requirements.

Shaw Trust operates on a national level with over 2,000 staff and 1,000 volunteers. We work with the government, local authorities, combined authorities, health service providers, employers, and other stakeholders – including the Education and Skills Funding Agency, Department for Work and Pensions, clinical commissioning groups and NHS Trusts.

The ideal candidate must have an understanding of the local and regional labour market and employment issues within West London and able to maintain an up-to-date working knowledge of the benefit system and entitlements.

The ideal candidate will need to be inclusive and embrace our culture and values, putting those we support at the heart of everything we do. You will consistently deliver high quality services to support our communities and beneficiaries.

For full details including the Job Description, Person Specification and how to apply online please click the "Apply on website" button quoting Job ref: 23526

Closing date: 26th October 2021

Employee Benefits

This is a great time to join Shaw Trust as we grow our Health and Wellbeing division. As well as helping to make a positive difference to people’s lives as an employee of Shaw Trust you will receive:

 Paid leave

• 25 days annual leave per year, plus bank holidays, and the option to purchase additional holiday
• Discretionary 3.5 days paid leave at Christmas
• 2 days paid volunteering leave each year

 Opportunities to connect

• Join one of our employee networks: LGBTQ+ Support Network, Racial Equality Network, Disabled Equality Network

 Opportunities to progress your career

• Access to an online learning platform
• Access to internal apprenticeships
• Cross organisational career paths

 Health and wellbeing

• Healthcare cash plan, giving you money back for health care costs including dentistry and eye care, and access to wellbeing apps
• Health and wellbeing programmes including counselling via our employee assistance programme
• Discounted gym membership

Financial wellbeing

• An enhanced pension scheme after 6 months
• Life Assurance at 3 times your annual salary rate
• Online shopping discounts including supermarkets and DIY stores

Our Strategy

To find out more about Shaw Trusts aims in our 2030 Strategic Directive available via our website.

 Join a diverse and inclusive organisation

Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career.We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government’s Access to Work scheme. Living our values we are keen to reflect the diversity of UK society at every level within our organisation. We welcome applications from all sections of the community including from people with lived-experience and/or knowledge of disability or social exclusion. If you have accessibility requirements and would like information in a different format please contact our HR Service Centre to make alternative arrangements.

 Shaw Trust reserve the right to close this vacancy early if sufficient applications are received.

Salary - £37,300 - £40,248 + up to £5,000 accountancy allowance

The Government Property Agency’s mission is to provide great places to work for civil servants. We are using our scale and commercial expertise to do this effectively, efficiently and sustainably, helping to support growth in all parts of the UK. We are growing rapidly through acquisition of Government properties from Departments. Turnover has risen from £0.4bn in 20/21 to £1.1bn in 21/22 and it will continue to grow as more properties are transferred and run by GPA. The postholder can be based at any of the GPA locations with Finance presence outside London. GPA has offices in Birmingham, Platform 21, Leeds, The Lateral; Manchester, Piccadilly Gate; Nottingham, Apex Court. Some business travel may be needed in due course when travel restrictions allow. 

With a strong focus on improving the GPA’s customer service offering, the Client Finance Manager will be responsible for providing financial management and reporting services to a portfolio of clients, delivering excellent financial reporting and property accounting to new and existing customers alike. The postholder will have full responsibility for all aspects of financial services delivery for existing and prospective clients including budgets, forecasts and client liaison.

The responsibilities of the Client Finance Manager will include

• Being accountable for financial control over property services accounting, ensuring high levels of client satisfaction by providing accurate forecasting, explanations and billing
• Maintaining a focus on process improvement, including planning and establishing new systems and processes for quarterly financial reporting to ensure clients understand their costs and bills, delivering an ongoing service that meets and exceeds expectations
• Being the key liaison between senior finance and property staff for client meetings, involving being acutely aware of the customers’ needs and acting upon them, and being proactive in problem solving and finding solutions
• Delivering budgets and forecasts for each client, property and tenancy, using complex data from the MRI Horizon general ledger and other systems, Hyperion and Excel tools to provide accurate and meaningful financial information
• Leading the service delivery to clients alongside management accountants and other colleagues, supporting the growth of the GPA, and matching resources to client demand
• Manage due diligence exercises on estate-related financial information provided by the client and interrogate to identify material financial risks to GPA and ensure correct account treatments are applied

Key Skills & Experience

• CCAB, or equivalent, qualified/part-qualified accountant with a recognised professional body
• Be proficient in Microsoft Excel skills and able to manipulate complex data sets
• Strong attention to detail and ability to analyse and interpret significant amounts of financial data
• Have experience in client finance, including reporting to clients, managing systems and processes, working in partnership with clients to deliver results (desirable)
• Have experience with property management systems such as MRI Horizon, Yardi Voyager, or similar systems, in addition to Excel and Hyperion (or similar) for financial reporting (desirable)
• Ideally have experience in the property industry within medium to large organisations where customer service is a priority (desirable)

To apply for this opportunity, you will be required to produce a supporting statement against the four GPA core values, answering specific role focussed questions. For more information, please apply using the link, or contact Michael Swinburn or Jack White at our retained search agent, Robertson Bell.

Operations Manager - WHP WLA JETS

Salary £56,100.00 - £66,300.00 per annum

Location:  Home Based – but prepared to travel within the North and West London areas

Contract type: Permanent Total hours per week:  37.5

The Shaw Trust, in tandem with government and the broader employment support community across the UK is working hard to make sure we support as many individuals as possible to get and keep a job. We believe that everyone who needs help and support to attain their employment goals should be able to access it as soon as possible and that support should reflect their individual needs.

To help us in this mission we are looking to expand our employability services Work and Health Programme Job Entry: Targeted Support (WHP/JETS WLA) and looking for WHP/ JETS Operations Manager.

Reporting directly to the Contracts Director- West London Alliance, the role will be aimed at supporting the performance of the expanded Work and Health Programme Job Entry: Targeted Support (WHP/JETS). The role will ensure all operational delivery is operated safely, efficiently and achieves or exceeds performance expectations.

We need an Operations Manager to lead the regional delivery of services supporting people to change their lives positively through finding work. Our staff strive to make an impact by looking for new and innovative ways to motivate people who are disadvantaged in the job market. They deploy out-of-the box thinking to provide personalised support to help people take control over their lives.

To stand-out you need to champion and embrace change, balance the empathy of a charitable heart with a commercial edge, and be willing to learn and collaborate with others.

This role is ideal for a person with a background in management, budgeting and delivery of continuous improvement. Working with key stakeholders, the successful individual would have a proven track record of achieving objectives through strong relationship management. A solution focused approach, which enables risks and issues to be minimised is ideal, as is the ability to make decisions based on analytical assumptions.

This is a complex and challenging operations management role, which requires strong management and contract delivery skills. The post holder has responsibility for the efficient, effective and evidence based delivery of excellent performance in all services measured against contractual requirements.

Shaw Trust operates on a national level with over 2,000 staff and 1,000 volunteers. We work with the government, local authorities, combined authorities, health service providers, employers, and other stakeholders – including the Education and Skills Funding Agency, Department for Work and Pensions, clinical commissioning groups and NHS Trusts.

The ideal candidate must have an understanding of the local and regional labour market and employment issues within West London and able to maintain an up-to-date working knowledge of the benefit system and entitlements.

The ideal candidate will need to be inclusive and embrace our culture and values, putting those we support at the heart of everything we do. You will consistently deliver high quality services to support our communities and beneficiaries.

For full details including the Job Description, Person Specification and how to apply online please click on the "Apply on website" button quoting Job ref: 23525

Closing date: 26th October 2021

Employee Benefits

This is a great time to join Shaw Trust as we grow our Health and Wellbeing division. As well as helping to make a positive difference to people’s lives as an employee of Shaw Trust you will receive:

Paid leave

• 25 days annual leave per year, plus bank holidays, and the option to purchase additional holiday
• Discretionary 3.5 days paid leave at Christmas
• 2 days paid volunteering leave each year

 Opportunities to connect

• Join one of our employee networks: LGBTQ+ Support Network, Racial Equality Network, Disabled Equality Network

 Opportunities to progress your career

• Access to an online learning platform
• Access to internal apprenticeships
• Cross organisational career paths

 Health and wellbeing

• Healthcare cash plan, giving you money back for health care costs including dentistry and eye care, and access to wellbeing apps
• Health and wellbeing programmes including counselling via our employee assistance programme
• Discounted gym membership

 Financial wellbeing

• An enhanced pension scheme after 6 months
• Life Assurance at 3 times your annual salary rate
• Online shopping discounts including supermarkets and DIY stores

Our Strategy

To find out more about Shaw Trusts please see our 2030 Strategic Directive via our website. 

Join a diverse and inclusive organisation

Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career.We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government’s Access to Work scheme. Living our values we are keen to reflect the diversity of UK society at every level within our organisation. We welcome applications from all sections of the community including from people with lived-experience and/or knowledge of disability or social exclusion. If you have accessibility requirements and would like information in a different format please contact our HR Service Centre to make alternative arrangements.

Shaw Trust reserve the right to close this vacancy early if sufficient applications are received.