Communication coordinator jobs in Westminster, greater london

JOB PURPOSE 

The Resettlement Coordinator supports the Resettlement & Housing Needs Service Manager with both the development and the day to day running of the Resettlement Team, the core team within The Passage Resource Centre. The Resettlement Coordinator line manages a team of Resettlement Workers, who are responsible for the initial assessment of service users. The Resettlement Coordinator will lead the team in providing advice and housing-related support to clients with a wide range of needs to enable them to sustain their tenancies, improve their quality of life and increase self-reliance. 

They are responsible for:

Managing and coordinating the work of the team in providing support and resettlement of service users, ensuring:

• Service users have a safe and welcoming place to access and work towards positive change.

• That the team are offering practical and personal support in a way that is approachable, engaging, flexible and caring.

• That the team are supporting service users to make the most of their strengths and to make progress to achieving their hopes and ambitions.

• That service users have opportunities to contribute and be involved through co-production, working with the Experts by Experience Facilitator to identify new ways of involving service user voices in the development and delivery of front-line services

• Ensuring the service meets best practice requirements.

• Managing, leading, motivating and developing the staff team.

• Supporting the Service Manager to maintain and build on the network of relationships with other statutory and voluntary agencies, and the local community.

• Continual service development & improvement, establishing referral pathways and building new partnerships to support positive resettlement for service users.

• Overseeing the No Night Out project, ensuring cases are progressing and assisting to produce high quality reports and evidenced based impact analysis.

• Reviewing and developing working practices to ensure they are in line with The Passage policies and procedures, and that the best possible service is provided to all service users. 

MAIN TASKS 

Care and Support of Service Users

• Ensuring that all service users receive high-quality Triage Assessments and Needs Assessments, support, care and advice that is focused on their strengths and goals, and delivered in a way that suits them and within a framework of active engagement, positive risk taking and person-centred planning. 

• Ensuring that effective and reliable assessments are carried out and that person centred Resettlement Plans and Safety Plans are created and updated for all service users through a lead case worker system.

• Ensuring that the service users' rights to privacy, dignity and self-determination are promoted, and that their rights as citizens are upheld. 

• Ensuring as far as possible that service users are involved in the management of the service and that regular service user consultation occurs. 

• Enabling the service users to participate in, and have access to, available resources in The Passage and the wider community by promoting worthwhile activity and referring internally and externally to appropriate agencies. 

To Lead and Manage a Team

• Providing leadership and day to day management & supervision of a team of Resettlement Workers

• Management of Resettlement Team staff rota.

• Taking the lead in recruitment and selection of new staff and volunteers to the team.

• Developing performance targets and quality control measures for the work of the team, and monitoring team members’ work to ensure that these are met and are aligned with The Passage Values.

• Supporting staff by setting clear objectives and holding individual supervisions and case reviews regularly.

• Ensuring good communication between staff by holding team meetings regularly, and additional briefings as necessary.

• Inducting new staff and planning the continuing development of existing staff on the basis of an annual appraisal.

• Managing the rota and workload of the team to ensure that adequate cover is provided at all times.

• Ensuring the health and safety of team members. 

• Defining (and reviewing from time to time) the roles of staff to ensure these support the function’s aims and objectives.

• Operating The Passage’s disciplinary and grievance procedures where necessary.

Resource Centre Management

Working closely with the Operations Coordinator to ensure the provision of high-quality service delivery within the Passage Resource Centre through:

• Assisting with incident management and follow up to instances of anti-social behaviour, or other breaches of the Service User Agreement.

• Assisting with Duty Manager shift cover within the Resource Centre as needed to ensure service continuity. 

• Prompt follow up of maintenance issues.

• Liaison with the Facilities Team to ensure provision of quality and seamless service management.

• Processing and responding promptly and objectively to complaints from service users and other agencies as required.

• Ensuring property related risk management and assessment procedures are followed by all team members.

Networking, Liaison and Resource-building

• To be responsible for good and effective liaison with outside agencies including the police, social services and other statutory and voluntary agencies and delegating this work where appropriate.

• To identify volunteering opportunities, for both corporate partners and individuals, to add value to the work of the team and ensure volunteering policies and procedures are put into place and monitored

• To work collaboratively with the Service Manager to attend external meetings, manage internal and external communication effectively, encourage and seek opportunities to maintain partnerships across the sector.

Information Management

• Ensuring the team is recording and updating. To ensure the Resettlement Team are keeping accurate record keeping, while maintaining timely record keeping using internal database as well as client files and ensuring all record keeping is kept securely in line with General Data Protection Regulations (GDPR).

• Ensuring that The Passage’s policies and procedures in relation to information management, monitoring and reporting are fully implemented, in an accurate and timely way, ensuring that all staff members are clear about their responsibilities.

• Ensuring the collation and submission of accurate and timely monitoring information for external bodies as required.

• Participating in the production of promotional information in relation to The Passage’s services.

• Regularly reviewing and analysing data from In-Form to identify gaps in delivery, monitor caseloads, identify trends and to plan service delivery. 

• Work closely with the Service Manager to produce high quality and engaging reports for our funders (both voluntary and statutory) and supporters that demonstrates both hard and soft outcomes that our services achieve. 

Finance

• To liaise with the Finance team in the preparation of project budgets.

• To monitor the service’s income and expenditure in line with the budget. 

• To monitor and authorise staff-related and office expenditure in line with the organisational and service budget and in line with financial regulations. 

GENERAL RESPONSIBILITIES 

• To keep abreast of current housing legislation, welfare benefit legislation and other matters relevant to successful support and resettlement of clients.

• To adhere to The Passage’s Policies and Procedures at all times.

• To provide or arrange cover for other members of the team and division as necessary.

• Being proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement, training, and development.

• To participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs.

• Undertaking, as required, any other duties compatible with the level and nature of the post and/or reasonably required by more senior members of staff

• Attend and participate in internal & external divisional and team meetings and other forums as required.

• To contribute to the effective implementation of The Passage’s Equity, Diversity & Inclusion Policy as it affects both The Passage and its work with vulnerable adults.

• In conjunction with other managers and the Head of Community Services, to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.

• To always undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values, and ethos of The Passage.

• Undertake any other duties that may be required which are commensurate with the role or organisational requirements.

This job description covers the current range of duties and will be reviewed from time to time. It is The Passage’s aim to reach agreement on changes, but if agreement is not possible, The Passage reserves the right to change this job description. 

The person who currently leads ADUKs education and training work is moving into an exciting new role within our team. We’re now looking for someone marvellous to take on part of their work, alongside some exciting new initiatives we want to develop. We’re not looking for a direct replacement - we want someone who will relish the opportunity to shape and grow this role into something truly impactful, supporting our work and strengthening the sector.

Key Purpose: The postholder will play a key role in strengthening knowledge, understanding, and best practice both within the sector and externally with service providers and the public, helping to remove barriers for assistance dog partnerships.

Internal focus: Coordinate the learning and development of ADUK member organisations, ensuring access to high-quality resources, training, and support to maintain knowledge sharing and best practice development across the sector.

External focus: Deliver education engagements and training to stakeholders, including businesses, service providers, and the public, through ADUK’s wider education initiatives and the new Corporate Allyship Programme.

Key Responsibilities

Learning:

• Manage ADUK’s shared Learning Management System (Moodle) and training platform, supporting members to make the most of the available content and resources.

Knowledge Sharing:

• Collaborate with staff and volunteers from member organisations and candidates to identify learning needs and expertise.
• Coordinate engaging and effective knowledge-sharing programmes aligned with member needs.

Education Delivery:

• Work with ADUK colleagues to coordinate and deliver engaging education initiatives, both in-person and virtually, for service providers and public services.
• Coordinate logistics for external training events, including venues and registrations.
• Support delivery of training for the ADUK’s Corporate Allyship Programme in collaboration with relevant colleagues.

Partnerships and Collaboration:

• Identify opportunities to work with external bodies, partners, and stakeholders to deliver training and share knowledge with the wider community.

Evaluation and Impact:

• Evaluate and assess the effectiveness of knowledge-sharing programmes and external training and explore how best to leverage this evidence. 
• Prepare and present impact reports to inform continuous improvement.

Essential Knowledge, Skills and Attributes:

• Recent and relevant experience (3 years +) in designing and delivering in-person and online training and educational workshops and programmes.
• Excellent presentation and facilitation skills, with the ability to engage diverse audiences.
• Experience in managing learning management systems (LMS) and digital learning tools, (preferably Moodle based LMS)
• Excellent organisations skills with the ability to prioritise tasks and coordinate multiple organisations and stakeholders.
• Excellent communication skills, both verbal and written, with the ability to convey complex information clearly and concisely.
• Confident relationship building skills.
• A collaborative and adaptable approach to teamwork, with the ability to work effectively as part of a small team that sits within a large membership network.
• Be able and willing to travel extensively (across England, Wales and Scotland) to deliver in person training.

All applicants should be aligned with ADUK’s values of championing a standards-based approach to the training and welfare of assistance dogs.

See Recruitment Pack for more information and full job and person spec. 

Whitechapel, London with hybrid working (1-2 days per week in office)

Closing date: 23:59pm, Wednesday 4th March 2026

Interview date: 1st stage interviews 17th - 19th March 2026

As public perceptions of the role of business in society evolve, it can be a great thing to be seen as a responsible B Corp. As our Certification Coordinator, you’ll help ensure that this certification has been justly earned. 

At B Lab UK, we will expect you to put all your planning, organising, prioritising and data-assessing skills into delivering the B Corp certification process to aspiring B Corps. But we’ll expect you to be as fair, honest, rigorous and responsible as the businesses seeking certification. We believe in bringing trust, inclusiveness, integrity, balance – and a passion for contributing to the long-term wellbeing of people and the planet. We believe you’ll bring your own unique take on that.

B Lab UK is part of the global B Corp movement, with the mission to inspire and enable people to use business as a force for good. Certified B Corps seek to redefine success in business by putting social and environmental impact on a par with profit. There are now over 10,000 B Corps spanning 102 countries and 160+ sectors, with many well-known brands including Patagonia, The Guardian, Giff Gaff and Divine Chocolate. 2,500 of those businesses are in the UK. 

As Certification Coordinator, you’ll help to raise standards of social and environmental performance, transparency and accountability – by making your own contribution to the growth of the movement.

● Monitor the B Corp Certification pipeline, ensuring timely progress, keeping on top of verification fee payments, identifying pain points and suggesting improvements.

● Provide expert support and clear communication to companies navigating B Corp Certification and the associated standards.

● Work with the Certification Manager to deliver the customer journey and collaborate with a range of colleagues to manage the process and resolve issues/queries.

● Drive continuous improvement through feedback analysis, risk mitigation and teamwork.

Please refer to the job description for full requirements for this role on our website. 

The kind of things we’re looking for…

● Strong organisational skills, with ability to plan and prioritise multiple projects and meet tight deadlines.

● Excellent written and verbal communication, with ability to understand others’ motivations and priorities – and so bring out the best in everyone.

● A good eye for detail, with experience in using data for decision-making, plus the ability to assess feedback, proactively improve processes – and always try to raise the bar.

● Ability to pick up new information quickly and communicate technical details effectively.

● Eagerness to collaborate across functions and the global network – to go further together.

● Commitment to bringing ambition, integrity, professionalism and balance to your work – as well as to the principles of justice, equity, diversity and inclusion. 

● Proactive, flexible approach, with a willingness to get stuck in and choose courage over comfort.

● Ability to learn our digital platforms (familiarity with G-Suite, Slack, Asana, Zoom helpful – as well as, ideally, Salesforce or similar CRMs and a customer service background).

● Passion about sustainability – especially how business can be a force for good.

Candidates must be able to demonstrate their eligibility to work in the UK (we are not able to provide visa sponsorship).

Visit our career site to learn about the application journey you can expect and for full guidance and support on making your application. You can also read about the great colleague benefits available if you join our team.

It is important to us that we have a recruitment process whereby everyone is able to be their best. If you have a disability/long-term health condition, and require a reasonable adjustment that would enable you to fully participate in any stage of the recruitment process, please let us know. 

B Lab believes an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission. We’re not looking for candidates who are “culture fits.” We’re looking for candidates who can expand our culture and challenge business as usual. We strive to foster an environment where all staff can bring themselves to work by their own definition, and we strive to provide all candidates with an equitable and accessible recruitment process.

The two regional roles currently available are fundamental to the delivery of the third phase of the Seed Sovereignty Programme across southern and western England.

Working alongside the north east based England Lead, each role involves supporting seed networks across a dedicated region (southern or west of England- see regional map)  through training, mentoring, and routes to market, as well as engaging with a range of groups and individuals through events, workshops and talks.  The role involves collaborating with the rest of the Seed Sovereignty Programme team remotely to share best practices and develop the delivery of the work nationally.

Key Responsibilities for the role:

Seed knowledge:  Understanding agroecology, small-scale seed production, seed sovereignty, and open-pollinated varieties.

· Has a good understanding of seed saving and agroecological seed systems.

· Supports outreach and communications to share knowledge on seed saving and agroecological seed systems.

· Assists in the identification and development of new regional opportunities.

Collaboration: Building strong, respectful relationships.

· Works closely with the Regional Leads and Coordinators through team meetings, working groups and collaborative projects to ensure smooth communication and delivery.

· Is the “go to” person for enquiries regarding activities within the region.

· Builds and maintains strong relationships with regional network partners.

· Develops new collaborations opportunities within the network and beyond it where strategically appropriate.  

Training & Facilitation: delivering training sessions (in-person and online) for diverse groups.

· Supports the design, organisation, and delivery of training sessions and workshops (both in-person and online) for diverse participants at a range of levels.

· Assists with the coordination of regional training logistics and participant engagement.

Project Coordination: supporting events, and multi-stakeholder projects across regions.

· Works with the Programme team to deliver the bi-annual Seed Gathering and Seed TV webinars.

· Actively takes part in regional initiatives such as variety trials, mentoring programmes, seed production projects, and collaborative networking events.

· Liases with partners and participants to track progress and maintain project momentum.

Monitoring & Reporting: Collecting and presenting data.

· Monitor and track progress for the region in order to inform learning, evaluate success and report to funders.

Communication

· Confident with social media, websites and online working platforms in order to communicate the work and engage with the network effectively.

· A confident writer who can capture and express stories from the work and network in a variety of mediums, from blogs to social media posts to narrative funding reports.

Our shared way of working (core competencies)

Collaboration

Works collaboratively, valuing colleagues and partners as complementary parts of a whole. Builds strong, respectful relationships rooted in trust, care, reciprocity, and mutual respect.

Communication

Communicates with openness, kindness, and integrity. Uses language with care and intention, demonstrating strong written and verbal communication that reflects compassion and care.

Initiative & Adaptability

Proactive and self-motivated, able to work autonomously while valuing collective strength. Flexible and responsive to change, embracing learning and reflection to remain agile.

Problem Solving

Tackles problems thoughtfully and effectively,  Approaches challenges with curiosity and creativity, involving others to find practical, ethical, and workable solutions. Thinks things through from different angles, balancing immediate needs with longer-term impacts.

Community Engagement

Committed to inclusive, compassionate practices that empower communities, networks, and individuals.

Cultural Awareness

Works sensitively and respectfully across diverse communities, recognising difference as a source of strength. Practice is informed by listening, learning, and humility

Are you an experienced Education Coordinator who thrives on detail and enjoys playing a key role behind the scenes of high-stakes professional assessments?
 
I’m delighted to share a fantastic temporary opportunity for an Education Coordinator (Exams) with a leading professional membership organisation.
 
If you’re someone who thrives on detail and enjoys playing a key role behind the scenes of high-stakes professional assessments -  this could be the role for you!
 
This is a hands-on, varied role within a busy and collaborative Education team, supporting the smooth delivery of professional clinical examinations, including OSCEs and Independent Prescribing assessments.
 
Role: Education Coordinator (Exams)
Organisation type: Professional Membership Body
Salary/rate: £17.97 per hour
Working arrangements: Hybrid – 3 days in office / 2 days remote
Location: London, Charing Cross
Employment type: Temporary – ASAP start for approx. 3 months
Working hours: 35 hours per week | Monday–Friday | 9am–5pm
Closing date: ASAP
 
About the Role
 
Working as part of a dedicated Education team, you’ll provide essential operational support across the full examination lifecycle. From scheduling and candidate communications to logbook management and exam-day delivery, you’ll help ensure everything runs smoothly and on time.
This is a brilliant opportunity to gain exposure to a range of assessment processes within a highly respected membership organisation — while making a tangible impact every single day.
 
Key Responsibilities
 

• Managing Clinical Placement Logbooks (digital and paper-based)
• Scheduling examinations and responding to candidate queries
• Supporting OSCE exam days (attendance required)
• Processing results accurately and to tight deadlines
• Maintaining and manipulating data using CRM systems
• Ensuring GDPR compliance and handling sensitive data appropriately
• Updating examination documentation and website content
• Liaising confidently with internal teams, examiners and candidates

 
What We’re Looking For
 

• Experience in assessment, examinations, or qualification delivery
• Strong data management, analysis and reporting skills
• Exceptional attention to detail and accurate data entry skills
• Confidence handling confidential and sensitive information
• Highly organised with the ability to manage competing deadlines
• Clear and professional written and verbal communication skills
• Advanced Microsoft Office skills, particularly Excel

 
If you’re immediately available and looking to step into a structured, process-driven environment where precision and organisation really matter, please apply today by submitting your CV today.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

The role is full-time and permanent. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).

We are looking for a Societies Development Coordinator to provide accurate, consistent and innovative support to the 400+ clubs and societies, committees and volunteers. They will support the delivery of a variety of student led events and activities, empowering and enabling student leaders. This role will put students’ experience at the forefront of everything we do, focusing on providing excellent management of stakeholder relationships, problem solving and risk management with student activities.

Do you have experience in organising and managing a variety of events; or enabling volunteers to deliver events? Do you have Knowledge and understanding of student activities programmes including clubs, societies and volunteering? 

If the answer is yes, then we want to hear from you.

Our ideal candidate will have the ability to manage conflicting priorities and busy workload, excellent interpersonal skills and the ability to work with a diverse range of people and be committed to working in a democratic and student led environment.

Programme Coordinator

We are seeking a Programme Coordinator to support high-impact projects that enable finance play a meaningful role in building a fairer, greener and more resilient economy.

Salary: £34,000–£43,000pa DOE
Location: Central London (hybrid: 60% office / 40% home)
Hours: Full time, 37.5 hours per week
Contract: 12 month fixed term
Closing date: 28th February 2026

Interviews: 1st Interviews to be held 11-17th March and 2nd interview Week commencing 23rd March
Start date: April 2026 or as soon as available

About the Role

As Programme Coordinator, you will play a key role in delivering the Impact Investing Organisation’s innovative programmes, helping to create practical solutions that enable private capital to address major societal challenges. Working with colleagues across the organisation and a wide range of external partners, you’ll support activities spanning research, stakeholder engagement, project coordination and thought leadership.

Key responsibilities include:

• Planning and coordinating meetings, workshops, roundtables and events, including logistics, materials, agendas and follow up.
• Supporting and developing relationships with stakeholders across financial services, government, business and civil society.
• Contributing ideas and supporting constructive discussions during engagements.
• Assisting communications and engagement activity, including social media, campaigns and sector advocacy.
• Producing clear and well structured written materials such as briefings, presentations, articles and fundraising proposals.
• Conducting desk research and supporting stakeholder engagement to inform research and programme design.
• Tracking project deliverables, risks, milestones and KPIs, helping to ensure effective and timely delivery.
• Supporting internal processes, systems improvements and team wide initiatives.

About You

We are looking for someone who brings curiosity, strong communication skills and a proactive, collaborative approach. You will have experience contributing to projects and working with stakeholders, as well as producing high quality written materials for varied audiences. You will be comfortable managing multiple tasks, adaptable to changing priorities and confident taking initiative with the right support.

Digital literacy (e.g. Microsoft 365), strong interpersonal skills and a commitment to the belief that finance can drive positive social impact are essential.
Experience in investment, financial services, social impact, policy or related fields is welcome but not required.

About the Organisation

This  Impact Investing Organisation is an independent non profit dedicated to transforming capital markets so they support a fairer, greener and more resilient future. Through our Challenge Labs, field building initiatives, research, training and policy engagement, we work with financial institutions, businesses, government, regulators and civil society to drive systemic change. As a small, mission driven team, we are collaborative, ambitious and independent in our approach. We value diverse perspectives and are committed to building an inclusive and supportive workplace. We welcome applicants from under represented backgrounds and encourage flexible working.

Other roles you may have experience of could include:
Project Coordinator, Programme Officer, Policy Assistant, Research Officer, Engagement Coordinator, Events Coordinator, Impact Officer, Social Investment Assistant, Programme Support Officer, Project Officer. Analyst. #INDNFP

Use of Artificial Intelligence (AI) in applications

We recognise that AI tools are part of many people’s working lives and may be used in preparing applications. That said, applications are assessed on the basis of your personal experience, judgement and examples. We score for specificity and authenticity; responses that appear generic or indistinguishable from standard AI-generated content will be scored lower. 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

As the Programmes Coordinator, you will handle end-to-end mentor support across recruitment, onboarding, matching, ongoing check-ins, issue resolution, and offboarding. There are no line management responsibilities in this role; this is a delivery-focused position working closely with our existing Programmes Coordinator to ensure smooth programme operations, hit matching and completion targets, and maintain high feedback scores and our safeguarding protocol. This role will report into the Delivery Hub Director.

This role demands strong organisation to balance multiple priorities while delivering a welcoming, supportive experience for all participants. It is a hands-on, collaborative role for someone full of energy and highly accountable. You’ll thrive if you enjoy working autonomously and collaboratively, are detail-oriented, and are passionate about making a difference in young people’s lives.

Key Responsibilities:

Mentor Coordination:

✓ Serve as the main point of contact for mentor programme participants.
✓ Provide personalised support to mentors end-to-end: conducting interviews, leading onboarding/training sessions, completing DBS checks, matching mentors with mentees, running regular check-ins, organising mentor/mentee programme events, managing issues, mitigating risks, and handling offboarding and feedback.

Volunteer Coordination:

✓ Serve as the main point of contact in Volunteer Management Systems for potential mentors.
✓ Provide personalised support to potential mentor volunteers: answering messages, having 1:1 calls with volunteers, offboarding mentors from the Volunteer Management System, and managing issues.
✓ Engage the volunteer community to maintain relationships.
✓ Outreach to volunteer networks to increase the mentor sign-ups.

Feedback and Programme Health:

✓ Regularly collect and analyse feedback from participants to monitor programme health.
✓ Maintain an issues log and use insights to drive continuous improvement.
✓ Maintaining accurate records in Airtable, collecting feedback, and contributing to programme reporting to support targets.

Resource and Workshop Development:

✓ Create and enhance resources to enrich mentoring sessions.
✓ Collaborate with the current Programmes Coordinator to develop new workshops based on feedback.

Safety and Compliance:

✓ Monitor safeguarding during the programme and follow procedures to ensure a safe and secure environment for all participants and mentor volunteers. This role will be the safeguarding officer for this programme with the direct support of the Safeguarding Lead for the whole organisation.

Travel (UK-wide):

✓ You will be expected to travel to areas in the UK a minimum of once a month. All travel, accommodation and food will be covered. If this travel is not part of your working hours, you will receive your time back in the form of TOIL, which is to be taken within 1 month of receiving it. Reasons for travel: Hub (team) Day, Company-wide Day, Event, Programme Event, Co-working Manager Day, Focus Day.

Wider Event Support:

✓ All employees support the delivery of all events and programmes to ensure we directly support the overall mission of the organisation.

Programme Event Coordinator and Host:

✓ You will organise and facilitate or host programme events for mentees and mentors, both virtual and in-person.

Person Specification:

• Be an excellent communicator with a natural ability to build rapport, particularly with young people and volunteers.
• Be passionate about STEAM education, diversity, and inclusion.
• Work collaboratively with other teams and communicate effectively across the organisation.
• Be highly organised and comfortable following processes and instructions.
• Enjoy learning new tools and using technology to enhance your work.
• Be solutions-oriented and maintain a calm, positive attitude under pressure.
• Flexibility to travel and work outside of regular office hours, as needed.
• Be able to give and receive constructive feedback.

Essential Skills and Experience:

For this role, you should thrive in a cyclical, process-driven role. Our mentoring programme operates in repeating cohorts launched every 2 months, following the same proven processes for mentor coordination. This role is good for candidates who enjoy honing repeatable systems to deliver consistent high-quality outcomes with minimal variation. Experience using Google Workspace and Airtable is desirable.

Benefits:

• Competitive salary of 28,875 -29,552
• 5 weeks holiday allowance
• 4-day week (opt-in) after a successful probation period
• 8% Match Pension scheme
• Menstruation and Menopause Leave
• Wellness Package
• Family Leave
• Opportunity to make a difference in young people’s lives

All applications will be treated in the strictest confidence. Stemettes is an equal opportunity employer committed to creating an intentionally inclusive workplace. We welcome applications from all backgrounds and experiences. The job description provided is a sample and can be further customised based on specific organisational needs and requirements. Your pension will start when you have passed probation. We have a pass, fail, or extend to 6 months probation rule.

Job Profile

Reporting to the Managing Director, you will lead on the recruitment, retention, and value growth of Afghanaid’s supporter base by directing and implementing communications, fundraising and engagement strategies, aligned with broader organisation goals. Designing and managing a tight budget, you will direct the Communication and Giving unit to maximise their success.

You will provide strategic and supervisory oversight of fundraising income from individual giving, regular giving, major donors, trusts and foundations, corporates, community and student fundraising and events, managing annual fundraising appeals and driving organisational unrestricted income growth. 

You will lead on communications for Afghanaid, overseeing print, digital, and paid marketing activities and the growth of communications channels. You will execute Afghanaid’s organisational brand strategy which ensures the integrity of the brand and maximises awareness. You will manage all public relations including crisis communications, as well as the growth of strategic media placements and high profile relationships. You will drive the success of organisational impact storytelling and communications for both internal and external stakeholders. As a member of the executive department, you will collaborate and synergise with other departments to promote organisational success.

Key Responsibilities:

• Drive organisational strategy, culture and cross-department collaboration to advance Afghanaid’s mission and objectives.

• Lead development and delivery of Communications, Engagement and Fundraising strategies and work plans.

• Line manage and develop a high-performing team, including staff, volunteers and interns.

• Build and maintain relationships with consultants, agencies and pro bono partners.

• Oversee budgets, reporting and data-driven performance management to ensure efficiency and impact.

• Promote a positive and cohesive London team environment, coordinating hybrid working, inductions and HR support.

• Oversee public fundraising strategy across multiple income streams.

• Lead design and delivery of internal and external appeals, campaigns and donor stewardship.

• Identify new funding opportunities, partnerships and innovation in engagement.

• Oversee the full range of Afghanaid’s event portfolio, and attend relevant events to represent Afghanaid;

• Ensure effective CRM management, data integrity and financial reconciliation.

• Serve as brand guardian, ensuring consistency and evolution of Afghanaid’s identity.

• Oversee creation and execution of integrated communications and marketing plans.

• Direct production of engaging digital and print content, including newsletters, social media, and fundraising collateral.

• Manage website optimisation, SEO and analytics to drive engagement and conversions.

• Lead innovation in digital marketing, email campaigns and supporter journeys.

• Advise leadership on reputation management and crisis communications.

• Develop media policies and act as spokesperson when required.

• Manage proactive and reactive media relations, building relationships with journalists, influencers and advocates.

• Promote Afghanaid’s thought leadership through strategic storytelling and public commentary.

• Commission and direct multimedia content to strengthen organisational storytelling.

• Lead content planning, production and performance analysis.

• Champion participatory storytelling approaches and creative innovation.

Undertake any other duties as and when required by the line director.

PERSON SPECIFICATION

You will be an experienced and dynamic communicator with significant demonstrable experience in fundraising and/or communications at a senior level, coupled with an awareness and up to date knowledge and experience of the tools that would maximise the success of our communications and fundraising activities. In addition, you will have excellent interpersonal skills with the ability to confidently build and maintain strong relationships with a diverse group of stakeholders. Possessing strong management skills, you will have experience of managing small multi-disciplinary teams, providing direction and leadership to enable development and high performance, and the ability to role-model a culture of equality, diversity and inclusion.

Education/ Training

Master’s Degree in communications, marketing, public fundraising or another relevant field (or at least 5-years’ experience).

Work Experience

• At least 5 years of progressively responsible experience in fundraising, supporter engagement or communications, with at least 2 years’ experience directly managing staff.

• Experience developing and leading integrated multi-channel and multi-stakeholder communications, engagement and/or fundraising strategies.

• Experience in growing audiences, engagement and/or income streams.

• Experience communicating about and/or fundraising for and/or maintaining engagement with Afghanistan or a similar context.

• Experience using KPIs and data to make data-driven decisions to improve efficacy and efficiency.

• Experience managing and monitoring a tight budget.

• Experience conceptualising, producing and commissioning multimedia content, from marketing and fundraising collateral to audiovisual content.

• Experience running full-funnel, multi-channel marketing strategies including paid advertising.

• Understanding of risks associated with communications, public fundraising, and NGO operating contexts, and experience in mitigating those risks.

• Experience supervising, organising, motivating and developing staff.

• In depth knowledge of trends in storytelling, brand, PR, marketing and fundraising.

Professional Skills, Competencies, Values and Attitudes

Afghanaid’s core values are creativity, fairness and honesty. Our staff is passionate about and proud of Afghanaid. Teamwork is fundamental to our standards and demonstrated by taking initiative, assisting others and taking on additional responsibilities and tasks if necessary. We are results driven, committed and motivated to achieve targets and take accountability for our own actions.

Specifically, the holder of this position should also demonstrate the following:

Essential

• Fluent in spoken and written English. 

• Track record of increasing audiences, fundraising totals and engagement metrics from multiple different sources, with a strong business development mindset.

• Experience securing five or six figure gifts from funders;

• Solutions and results orientated; energised by thinking outside the box, and by finding and pursuing novel or innovative approaches and solutions.

• Experience using Salesforce CRM and Marketing Cloud

• Skilled at spotting and prioritising opportunities and synergies, and effective in securing wide-ranging forms of engagement and partnership.

• Excellent listening, speaking and writing skills; strong capabilities of persuasion and a proven track record of uniting people around a common goal.

• Multimedia skills, with knowledge, experience and enthusiasm in driving digital innovation.

• Highly organised with strong leadership and project management skills, able to collaboratively manage competing priorities with senior and junior colleagues.

• Demonstrably skilled brand custodian, able to mitigate risks, anticipate and capitalise upon opportunities, and strengthen reputation.

• Capable of working independently as well as collaboratively, both in leading a team and as part of the team.

• Passionate about driving change, and inspiring individuals and groups to support a cause to deliver that change.

Desirable

• Experience working within an international development or humanitarian context, particularly with causes related to Afghanistan

• Strategic understanding of UK and global fundraising landscapes and emerging giving trends.

• Proven ability to represent an organisation publicly with confidence, professionalism and credibility.

• Experience guiding senior leaders or trustees on media, communications and reputational matters.

• Skilled in crisis communications and reputation management.

• Understanding of inclusive and ethical storytelling practices, with sensitivity to safeguarding considerations.

• Experience developing high-value corporate or media partnerships.

• Comfortable working in a fast-moving, resource-limited environment and adapting to changing external circumstances.

The Organisation

Afghanaid is a British humanitarian and development organisation. For over forty years, our dedicated personnel have worked with millions of families in some of the poorest and most remote communities in Afghanistan. We build basic services, improve livelihoods, strengthen the rights of women and children, help communities protect against natural disasters and adapt to climate change, and respond to humanitarian emergencies. We are headquartered in Kabul, and operate provincial and district offices across Afghanistan, as well as a Marketing and Fundraising office in London. We employ around 500 personnel, 97% of whom are Afghans.

Other Information

Afghanaid’s core values are creativity, fairness and honesty. Our staff are passionate about and proud to work at Afghanaid. Teamwork is fundamental to our standards and demonstrated by taking initiative, assisting others and taking on additional responsibilities and tasks if necessary. We are results driven, committed and motivated to achieve targets and take accountability for our own actions.

Our remuneration and benefits package is competitive with other similar organisations. 

This position presents an excellent opportunity for someone who has the ambition and determination to move up in their career.

Do you have proven experience in public affairs, politics, campaigning, or the live music sector?

Are you passionate about music, live events or ticketing? 

FEAT is a non-profit organisation campaigning for secure, promoter-authorised ticket resale across Europe. We represent live event professionals who promote some of the biggest names in music.

Since launching in 2019, we’ve helped to secure key provisions in EU law to regulate ticket resale, spoken at the European Parliament, developed reporting systems for illegal ticket listings, and published best practice guides for the sector. 2026 is a pivotal year for us as we work to ensure that ticket resale is considered as part of the EU’s upcoming Digital Fairness Act and other legislation. 

FEAT is operated by the music business communications consultancy, Name PR. As part of a small team, you would take on the role of FEAT’s Campaign Coordinator to help run our day-to-day operations and progress our work on regulation, enforcement and best practice. 

Based in London, the role is full-time, with occasional overtime required around visits to the European Parliament in Brussels, conferences and events.

Responsibilities 

• Drafting position papers, consultation responses, and open letters in collaboration with the Director. You will help launch public campaigns and guides to shape the future of EU ticket resale.

• Develop a deep understanding of EU digital and consumer regulation, staying ahead of legislative changes, relevant legal cases and news.

• Build and maintain relationships with EU policymakers, stakeholders and partner associations.

• Learn about media relations, writing press releases and pitching.

• Keep our members informed through regular updates, emails, and by helping organise our Annual General Meeting (AGM), usually taking place in Barcelona.

• Attend national and international events across the EU (approximately every 3-6 months).

• Manage day-to-day administrative tasks, maintaining FEAT’s internal documentation.

• Manage FEAT’s online presence including website and social media.

Essential Requirements

• Experience in a public affairs, policy or legal role.

• Great communicator, ability to form positive relationships with members, policymakers and other stakeholders.

• Brilliant organisational skills – you’ll need to manage a full-on workload.

• Excellent writing and research skills.

• Ability to work independently, using your initiative to drive projects forward.

• Ability to work under pressure to meet deadlines.

• An interest in live music or ticketing.

Desirable

• Knowledge of how the live music business works.

• Knowledge of EU political systems and the legislative process.

• IT skills including familiarity with Google Suite, WordPress, Canva, Mailchimp.

What you will get in return

• Career growth, with the potential to take on more responsibility and eventually lead the organisation.

• Opportunities to attend major industry conferences and events abroad.

• Generous personal wellness budget (covering gym membership or a wide range of other wellness related costs).

• Team socials (previous trips include Sonar Lisbon and ADE – Amsterdam Dance Event).

• Flexitime and hybrid working.

• 20 days of annual leave plus bank holidays, a day’s birthday leave and office closure between Christmas and New Year.

• Access to the Bike2Work scheme (saving on the cost of a new bike through a tax-efficient salary sacrifice).

Training and Quality Coordinator 

*Internally this role is known as Training and Quality Monitoring Advisor 

£28,000-£32,000 plus benefits 

Reports to: Training & Engagement Manager, Face-to-Face Fundraising 

Directorate: Marketing, Fundraising & Engagement 

Contract: 12 month fixed-term contract 

Hours: Full time 35 hours per week 

Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office) plus nationwide travel (at least 2 days per week) 

Closing date: 2 March 2026 23:55 

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. 

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. 

Recruitment process: One competency-based interview with a task included (onsite, Stratford) 

Interview date: Thursday 12 March 2026 

At Cancer Research UK, we exist to beat cancer. 

We’re looking for an inspiring Training and Quality Coordinator to join our fundraising team. 

Our fundraising teams are essential to our Engage Strategy through engaging with the public in deep and meaningful ways, ultimately growing Cancer Research UK’s fundraising and income capabilities, to fund and raise awareness for our life-saving research. 

This role will be both desk-based and ‘in the field’ meaning no day will be the same and you’ll discover something new every day.For example, some days you will be shadowing fundraisers onsite across the UK, collaborating with internal and external stakeholders, suppliers and agencies, supporting the mystery shopping programmes, identifying trends and improvements, helping to create engagement tools and materials, delivering training to our fundraisers both in-person across the UK and virtually, contributing to the team’s strategy, and many more.
 

This is a great opportunity for someone with experience in a customer facing sales role, who enjoys travel and communicating with a diverse group of stakeholders.

You'll also be surrounded by people as dedicated to beating cancer as you are. 

What will I be doing? 

• Supporting the delivery of Cancer Research UK’s quality monitoring program (mystery shopping, call listening, document reviews), identifying, collating and reporting on trends, acting on learnings, and working closely with suppliers and internal stakeholders. 

• Supporting complaint handling, including resolution and collation, identifying trends and learnings, and working with internal and external stakeholders to ensure learnings are tracked, acted upon and followed up. 

• Conducting field observations for in-house and 3rd party supplier teams including site visits, fundraiser shadowing, and training observations. Reporting on observations and working with the Training and Quality Managers to ensure organisational oversight, and ensure learnings are tracked and acted upon. 

• Working with the team to Identify and report on trends in fundraiser compliance and standards to key internal stakeholders, seeking and identifying opportunities that will add value to the compliance monitoring programme. 

• Delivering inspiring training presentations to fundraisers across the UK and virtually, communicating CRUK’s work, including scientific research and compliant behaviours, in an easy-to-understand manner.

• Contribute to the development of engagement tools and materials i.e. fundraiser support materials, newsposters, engagement modules, thank you and basic training videos and awards, working with the F2F Training & Engagement Manage 

• Collaborating with external suppliers, taking minutes in meetings & helping to plan and organise sessions to train fundraisers across online platforms, and in-person training at locations across the UK.

• Helping to maintain and keep the team trackers and logs, up to date. 

• Supporting the wider Face to Face team, as required.

• Ensure equality and diversity is celebrated and considered as part of all decisions taken. 

What are we looking for? 

• Experience within a customer facing fundraising or sales role 

• This role will require regular travel, at least 2 days per week 

• Strong planning, organisational and record keeping skills, with an ability to manage multiple changing priorities and tasks from start to finish 

• Excellent verbal and written communication skills, with experience of communicating with diverse audiences and conveying key messages in an effective and inspiring way 

• Strong training and presentation skills 

• Ability to demonstrate face to face fundraising/sales skills within the field 

• Experience of working and delivering with some autonomy 

• Proficient in PowerPoint, Excel and MS Word 

Our organisation values are designed to guide all that we do. 

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively 

We’re looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. 

If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we’d still love to hear from you. 

What will I gain? 

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. 

You can explore our benefits by visiting our careers web page. 

How do I apply? 

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively. 

Data Services is part of the Central Services of the Church of England, providing statistical information, data, analysis, research and consultancy.

The team works collaboratively with the National Church Institutions (NCIs), dioceses and parishes collecting and assembling data to support the Church's missional, pastoral and operational activities through high-quality information and analysis. This is used locally, at parish, diocesan and national levels, involving the Team in a wide range of customer contacts and interfaces.

In the context of the Church of England's Transforming Effectiveness Programme, the Data Services Team will work to promote data collection that is economic, efficient and effective, producing high-quality services and deliverables geared to a varied range of customer needs. Within Data Services, the Partner & Projects team will be the main interface between all of Data Services and its customers across the NCIs, dioceses and parishes, ensuring that opportunities for collaboration are identified and acted upon. It will lead on the management and delivery of projects and/or data requests coming into the team as well as capturing and maintaining team business plans.

This role is being advertised as a one-year fixed-term maternity cover, or until the substantive post holder returns from maternity leave. It may also be offered as a secondment opportunity for internal NCI employees.

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

The role is full-time and permanent. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).

We are looking for a Marketing Coordinator to coordinate the marketing activity of the Students’ Union throughout the year, taking the lead on campaigns and projects such as Varsity, the Leadership Race, International Festival and End of Year Awards, working with 10+ departments across the Union.

Do you have good working knowledge of effective marketing practices and the student market? If the answer is yes, then we want to hear from you.

Our ideal candidate will have experience in planning a variety of innovative marketing campaigns, promotions and offers, along with experience of collaborating with multiple stakeholders in the successful delivery of projects.

Do you enjoy coordinating events and keeping everything running smoothly?  Are you looking for a hybrid role where your organisation and people skills can really shine?

TPP is delighted to be recruiting a Training and Events Coordinator on behalf of a respected professional membership organisation based in central London. This is a fantastic opportunity to join a collaborative team delivering a high-quality programme of training courses and events for members.
 
What’s on offer

• Salary: £28,500
• Location: Central London
• Working pattern: Hybrid – 2 days a week in the office. One being Wednesdays. The other day can be flexible.  

The role
As a Training and Events Coordinator, you’ll support the planning and delivery of a busy portfolio of online, hybrid, and in-person training courses and events. You’ll manage multiple activities at once, ensuring excellent standards of organisation, communication, and customer service.
You’ll work closely with delegates, trainers, speakers, and internal teams often at a senior level so confidence, attention to detail, and adaptability are key.
 
Key responsibilities

• Coordinate the end-to-end delivery of training courses (predominantly online)
• Support the operational delivery of events and conferences
• Manage bookings, databases, inboxes, and event systems accurately
• Set up and support online events, including live troubleshooting
• Liaise with venues, facilities, and IT teams for in-person and hybrid events

 
About you
You’ll have experience in events coordination, training administration, or a similar role, alongside:

• Strong organisational and time-management skills
• Excellent attention to detail and customer service
• Confidence using Microsoft Office and online event platforms
• A proactive, collaborative approach and willingness to learn

 
Apply now
If this Training and Events Coordinator role sounds like your next step, apply today.  Early applications are encouraged.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.