Communication coordinator volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our Regional and Community Development teams work alongside our local groups to play an active role in increasing awareness of and engagement with the MS Society locally.
As our Regional Cultural Connector Volunteer, you’ll help to identify and plan our involvement and support of regional or local activities and events aimed at minority, hidden and culturally specific groups, to provide information for people living with MS as well as help us to engage with those communities to understand their priorities and needs.
We want to show that we’re here to support everyone and to do that we need to reach and connect with people within their own communities. You’ll help us do that with a welcoming and friendly attitude and ability to reach and promote us within your region.
In this role you’ll be able to develop your organisation, communication and team working skills.
About you
Confidence in speaking to new people, networking skills and the ability to influence would be fantastic. We would work to your strengths, however and some training will be available.
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Apply
Read the role description
All applicants will be contacted within two weeks of their submission.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have professional experience in coding and computing? Could you support young people in learning how to code?
Are you passionate about equipping the next generation with the skills and strategies needed to succeed?
About us: GT Scholars is a social enterprise that tackles educational inequality by giving ambitious young people the support, skills and strategies they need to achieve their aspirations.
We believe that all young people are gifted and talented, regardless of their background. We run a wide range of programmes that help young people achieve their academic and career aspirations, particularly those from less-privileged backgrounds.
What makes us different? There are many organisations that offer programmes to improve the life chances of young people. However, our programmes use a unique 3:1 model which means that we’re able to sustainably use our profits to provide additional places on our programmes, to young people from low-income homes.
Our mission is to empower and develop the next generation of leaders and change-makers and we’re looking for workshop facilitators that are passionate about making a difference in young people’s lives!
Responsibilities: Facilitators are responsible for designing creative and interactive workshops for our young people, and delivering these workshops with our young people. We run some of our workshops online and other workshops are held in London. All workshops are held during the school holidays, in the evening and on weekends.
The workshop facilitator role is flexible and as part of your role, you may be involved in:
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Delivering and leading short workshops or courses, on behalf of GT Scholars (Online or offline)
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Designing engaging, interactive and educational workshops and short courses for young people and ensuring that the content is targeted to suit different abilities and capabilities
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Running your own bespoke workshops, eg. workshops in coding and technology
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Managing short activities and Q&A sessions during our workshops
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Working collaboratively with other event coordinators, volunteers, ambassadors, workshop facilitators and speakers at our events
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Following the agreed timings and content for workshops and courses
Person specification:
As workshop facilitator, you will need to:
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Have passion, knowledge and experience in coding, computing and technology
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Have strong presentation skills
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Have strong communication skills
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Be personable and able to confidently communicate with people from a range of backgrounds and professions.
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Be passionate and committed to tackling educational inequality
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Be punctual and organised
Availability: Workshops will run during the day on school holiday dates, on Saturdays or in the evening (5pm-8pm).
Additional information: We will need to conduct reference checks and you will need an Enhanced DBS for this role as you will be working directly with children. We can process this for you or you may submit one if this is less than 2 years old.
Rate of pay: This is a self-employed role. You must be aged 18 or above. Facilitator sessions range from 2 to 6 hours. The rate of pay will vary based on the budget of the funder.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our Regional and Community Development teams work alongside our local groups to play an active role in increasing awareness of and engagement with the MS Society locally.
As our Regional Cultural Connector Volunteer, you’ll help to identify and plan our involvement and support of regional or local activities and events aimed at minority, hidden and culturally specific groups, to provide information for people living with MS as well as help us to engage with those communities to understand their priorities and needs.
We want to show that we’re here to support everyone and to do that we need to reach and connect with people within their own communities. You’ll help us do that with a welcoming and friendly attitude and ability to reach and promote us within your region.
In this role you’ll be able to develop your organisation, communication and team working skills.
About you
Confidence in speaking to new people, networking skills and the ability to influence would be fantastic. We would work to your strengths, however and some training will be available.
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Apply
Read the role description
All applicants will be contacted within two weeks of their submission.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fine Cell Work (FCW) is a UK-based rehabilitation charity and social enterprise. We are supported by an incredible team of prison volunteers who are the link between the charity and the stitchers we work with in prison. Our volunteers run fortnightly stitching groups in the prisons we work with to facilitate our stitchers’ production of high-quality needlework.
Our prison volunteers work in small teams to teach our stitchers’ embroidery and needlepoint, organise their group sessions, and liaise with the prison and FCW office.
What you will do as a prison volunteer:
- Teach people in prison how to stitch and support the completion of our premade kits in our cell groups, which consist of around 10-15 stitchers.
- Communicate with staff at our hub in Battersea to receive kits and supplies for your group and send back completed work for your stitchers to be paid.
- Encourage and help stitchers to complete our Open College Network certifications in creative needlework.
- Develop stitchers’ skills and confidence by encouraging them to take responsibility as peer mentors.
- Act as an ambassador for the charity and sharing our vision and values throughout your volunteering.
Who we are looking for:
- Skills in embroidery and/or needlepoint or a willingness to learn to stitch is essential for this role.
- Ideally some teaching experience or experience working with socially-excluded groups.
- Someone with a non-judgemental attitude and commitment to rehabilitation.
- Someone who is an excellent team worker.
- Someone who is good at observing personal boundaries.
Commitment: our stitching groups run for 2 hours every fortnight, so with travel time and some admin work after groups we ask prison volunteers to set aside a morning or afternoon every 2 weeks.
You must be over 18 for this role with the ability to travel to the prison. Travel expenses will be reimbursed by the charity.
Please take some time to read the role description to find out more details about the role and what we offer to our prison volunteers.
At Fine Cell Work, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented amongst FCW’s prison volunteers. This includes applicants from Black, Asian and minority ethnic backgrounds, people with disabilities, LGBTQIA+, and male identifying applicants.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Various locations (Cambridgeshire, Buckinghamshire, Nottinghamshire, Rutland)
SUMMARY
Prison volunteers are the backbone of Fine Cell Work. Supported by the Fine Cell Work programmes team and by other staff at the FCW office, they teach and administer FCW stitching groups in prisons.
Our prison volunteers work in teams to organise classes and teach our stitchers, as well as to provide information to the prison and to the FCW office. The precise mix of skills and tasks will vary slightly from prison to prison.
Volunteering in prison for Fine Cell Work ideally requires not only a good level of needlework skill but also some teaching experience and/or experience of working with socially-excluded groups. Volunteers must be patient and non-judgemental in order to work effectively.
This document describes the role of prison volunteering teams as a whole. Individuals who do not have all the skills described below may find a role alongside other volunteers who do.
PURPOSE
- Developing stitchers’ skills and confidence
- Acting as FCW ambassadors in the prison
- Building effective working relationships with prison staff, stitchers, and other volunteers
- Providing information to the FCW office for administrative and evaluative purposes
ACTIVITIES
Teaching and support
- Teaching prisoners to stitch FCW products using our premade kits
- Encouraging and supporting stitchers to take on responsibility as class coordinators and peer mentors
- Encouraging and helping prisoners who wish to undertake our accredited training courses with the Open College Network
Admin and liaison
- Ensuring a supply of kits and training materials appropriate to stitchers’ individual skill levels and learning needs
- Returning completed kits to the FCW office with invoices
- Regularly communicating with the Fine Cell Work programmes team
Monitoring and information-gathering
- Ensuring accurate record keeping of stitchers' pay, productivity and progress
- Occasionally gathering other information requested by the office
Meetings/training
- Participating in occasional volunteer meetings
- Participating in training and workshops as requested by FCW or the prison
SKILLS, QUALIFICATIONS, AND EXPERIENCE NEEDED
Essential
- Support for FCW’s ethos
- Ability to observe boundaries in personal behaviour
- Teamwork
- Experience of tapestry and/or embroidery techniques
- Reliability, patience and flexibility
- Accurate record-keeping
- Access to the internet
- Able to use email and word processors to a basic level
- Ability to travel to prison
Desirable
- Teaching experience and/or experience of working with vulnerable and socially excluded groups
- Able to use spreadsheets to a basic level
- Access to a car
You must be over 18 to carry out this role.
COMMITMENT REQUIRED
Prison volunteers generally run classes for two hours every 2 weeks.
With travel time and some admin work after groups we ask prison volunteers to set
aside a morning or afternoon every 2 weeks.
We hope that most prison-based volunteers will be able to commit themselves to working with us for at least a year or two as this allows time for group participants to complete qualifications and develop their skills to a high standard.
LOCATION
Volunteers work in prisons around the UK dependant on where groups are based.
SUPERVISION AND COMMUNICATION
Each group has a lead volunteer who reports to the Volunteer & Programmes Manager at the Fine Cell Work office however we do encourage regular communication between the programmes team and all volunteers.
We also have regular reflective practice sessions for prison volunteers which take place on Zoom every other month.
BENEFITS
Fine Cell Work will cover your travel costs and out-of-pocket expenses related to posting kits to the office. We can also pay out-of-pocket expenses for purchasing materials and other items, but you must agree this in advance with the Production team at Head Office.
We provide induction training before you start volunteering in prison, and training thereafter at intervals throughout the year.
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Crisis
Crisis is the national charity for people experiencing homelessness. We believe everyone should have somewhere safe and warm to call home and are committed to ending homelessness. Every year we work side by side with thousands of people from all sections of our communities to help them rebuild their lives and leave homelessness behind for good.
You will contribute to ending homelessness by...
Helping us better respond to the needs of the people accessing our services. You know your community better than we do - by identifying and creating connections with a network of Eritrean organisations and community groups, such as churches and support groups, we’ll be better able to support Eritrean people who are experiencing homelessness or who are at imminent risk of becoming homeless.
Timings
Flexible, but approx. 7 hours per week – this may include evenings and/or weekends depending on the availability of community groups/organisations.
Location
Skylight London, 50 Commercial St, London E1 6LT and remote/community-based .
Responsible to
Eritrean Community Connection Volunteer Supervisor.
Core tasks
- With the Volunteer Supervisor, hold focus groups with Crisis members to identify potential contacts within Eritrean community groups and increase our knowledge and cultural awareness of the Eritrean community
- Proactively source and arrange meetings with different Eritrean community groups to:
- Help link these organisations with Crisis so that information can be shared about the realities of homelessness in London and the work of Crisis Skylight
- Gain valuable knowledge about cultural sensitivities so that we can improve staff awareness and better support people from the Eritrean community
Who we are looking for
To be successful in this role we’re looking for someone who:
- Is fluent in English and Tigrinya and/or Amharic and can translate and interpret between them
- Is knowledgeable about the culture and practices in the countries where Tigrinya/ Amharic are spoken
- Has the confidence and motivation to source opportunities to link with Eritrean organisations and community groups and represent Crisis independently
- Has excellent communication skills and is confident networking and talking to new people
- Has good IT skills with the ability to use email and the internet proficiently
- Is organised and reliable, non-judgemental, patient and friendly
- Is passionate about ending and preventing homelessness for people from the Eritrean community
- Understands the importance of adhering to policies and processes, including confidentiality, safeguarding, data protection and professional boundaries
- Is able to commit to the role for 6 months
What you will gain
Engaging your community with a cause you are passionate about is an incredibly rewarding experience. It is a good way to affect change at a local level, improve services and inspire others to consider how they too can take action to end homelessness.
- This is a new volunteering role, which you have the unique opportunity to help develop
- Opportunities to learn about the causes and effects of homelessness and how to engage others in the conversation
- Networking experience for a national organisation including public speaking and relationship management
- The opportunity to share your existing or develop new skills in a friendly and supportive environment
- Regular meetings to discuss how your volunteering is going and what other opportunities and training may be available to you
- Being part of a wide network of staff, volunteers and supporters all working together to end homelessness
- A reference for volunteering at a national organisation
Additional information
- Following a successful interview and references, completion of essential e-learning and training is required before starting the role
- A Crisis IT account will be issued for the role and must be used for all communications and record keeping connected with the role
- Out of pocket travel expenses and meal allowance will be reimbursed in line with our expenses policy
- We encourage people from all backgrounds to apply and particularly welcome Black, Asian and Minority Ethnic, LGBTQ+, disabled and male applicants as well as those with lived experience of homelessness as these are currently under-represented groups in our volunteer pool
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit an Activities Volunteer for the SE Cheshire Group. As our local group Activities Volunteer you’ll help us to set up activities in the area. Whether you’re serving refreshments, talking to people, registering attendees or collecting payments, you’ll be making sure everyone feel welcome.
In this role you’ll be able to develop your organisation, communication and team working skills. Most importantly you’ll be supporting your local group to run activities that bring friendship and fun to your local MS Community.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Time Commitment
We estimate this role will need up to two hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit an Activities Volunteer for the Barnsley and District Group. As our local group Activities Volunteer you’ll help us to set up activities in the area. Whether you’re serving refreshments, talking to people, registering attendees or collecting payments, you’ll be making sure everyone feel welcome.
In this role you’ll be able to develop your organisation, communication and team working skills. Most importantly you’ll be supporting your local group to run activities that bring friendship and fun to your local MS Community.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Time Commitment
We estimate this role will need up to two hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit an Activities Volunteer for the Medway and Swale Group. As our local group Activities Volunteer you’ll help us to set up activities in the area. Whether you’re serving refreshments, talking to people, registering attendees or collecting payments, you’ll be making sure everyone feel welcome.
In this role you’ll be able to develop your organisation, communication and team working skills. Most importantly you’ll be supporting your local group to run activities that bring friendship and fun to your local MS Community.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Time Commitment
We estimate this role will need up to two hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit an Activities Organiser for the Scunthorpe and District Group. As our local group Activities Organiser you’ll play a crucial role in developing and planning activities and events with your local group. You’ll be responsible for creating and coordinating an annual calendar of events and making sure they’re run safely and effectively to make the most impact. You’ll take a lead role at events on the day and inspire your fellow volunteers to get involved.
In this role you’ll be able to develop your organisation, communication, administration and negotiation skills.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers.
You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit an Activities Volunteer for the Gwynedd/Ynys Mon Group. As our local group Activities Volunteer you’ll help us to set up activities in the area. Whether you’re serving refreshments, talking to people, registering attendees or collecting payments, you’ll be making sure everyone feel welcome.The Gwynedd/Ynys Mon group extends from Holyhead to Dolgellau and covers all areas in-between.
In this role you’ll be able to develop your organisation, communication and team working skills. Most importantly you’ll be supporting your local group to run activities that bring friendship and fun to your local MS Community.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Time Commitment
We estimate this role will need up to two hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
Apply
1. Read through the role description carefully
2. Apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit an Activities Organiser for the Alton-Petersfield Group. As our local group Activities Organiser you’ll play a crucial role in developing and planning activities and events with your local group. You’ll be responsible for creating and coordinating an annual calendar of events and making sure they’re run safely and effectively to make the most impact. You’ll take a lead role at events on the day and inspire your fellow volunteers to get involved.
In this role you’ll be able to develop your organisation, communication, administration and negotiation skills.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers.
You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.
Apply
1. Read through the role description carefully
2.Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit an Activities Volunteer for the Ballymena Group. As our local group Activities Volunteer you’ll help us to set up activities in the area. Whether you’re serving refreshments, talking to people, registering attendees or collecting payments, you’ll be making sure everyone feel welcome.
In this role you’ll be able to develop your organisation, communication and team working skills. Most importantly you’ll be supporting your local group to run activities that bring friendship and fun to your local MS Community.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Time Commitment
We estimate this role will need up to two hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting new role, the purpose of which is to gather feedback from both clients and stakeholder to assess the broader impact of our work.
We are looking for a volunteer to undertake follow up phone calls to clients, this might be after an intervention with them or at intervals after closure. To ensure we a complaint with GDPR, we record consent, and this is stored on our inhouse Client database CRM.
The volunteer will be provided with a list of questions to ask to gather feedback and would be expected to detail the responses.
Suggested Involvement: Approximately one day per week (can be more & can be flexible around your commitments)
Availability: This volunteering opportunity will take place within our working hours, Monday-Friday, 9am – 5pm
Location: Shelter Birmingham, 38 The Priory Queensway, Maple House, Birmingham, B4 7LA
Supervised by: Birmingham Volunteer Coordinator
Why volunteer with Shelter?
A home is a fundamental human need, as vital as education or healthcare. But in Britain today, that right is denied to millions of people whose lives are blighted by homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. The time for change is now.
As a Client and Stakeholder Feedback Volunteer, you’ll be supporting the day-to-day work of Shelter’s and providing updates on client's experiences. Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experience our volunteers bring to Shelter are valued as much as their contribution through volunteering.
We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity.
Main Tasks include
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Make follow-up phone calls to stakeholder and clients after they have accessed our services to gather feedback from them.
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Ask set questions when speaking with stakeholders and clients to see if and how advice has made a difference to them and record their responses.
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Assessing and adding in quantitative and qualitative data to our client database (CRM).
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Present the responses in an accessible format e.g. using Word or Excel.
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Identify key findings and/or trends and discuss with relevant team member(s)
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Provide insight into improvements for the activities involved
Skills and experience required
The aim of the post is to gather information and feedback regarding the service we offer and the impact this has made. Therefore, we are looking for somebody who is:
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Comfortable interacting with stakeholders in person and over the telephone
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Is considerate of tone and language during interactions.
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Has good listening skills.
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Has strong written skills and the ability to take detailed and accurate notes of the discussion whilst on the telephone or in person.
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Has good IT skills, including experience using MS Office software such as Excel and Forms.
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Is resilient to potentially challenging conversations, while understanding the boundaries of the role.
To enable you take part in this opportunity Shelter will
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Provide a volunteer pack including a Handbook and all Policies and Procedures.
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Provide an induction into your role
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Provide access to our learning on data protection, safeguarding and screen wellness as well as other appropriate role specific training.
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Reimburse “out of pocket” expenses in line with Shelter’s volunteer expenses policy.
Benefits of Volunteering with Shelter
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Supporting Shelter in our fight against bad housing and homelessness.
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Gain valuable work experience and enhance your CV.
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Meet new people and be part of a great team.
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Build your confidence and develop transferable skills
This role will allow us to see the effects of the housing advice and workshop delivery received by clients and professionals and if there are any additional impacts such as increased sense of stability or more confidence in their rights.
This role is an opportunity to make a real difference to the households we assist. You’ll be developing your own knowledge and skills to support local people with a range of housing issues. You will gain experience of volunteering within a recognised national housing charity, while supporting your local community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Opportunities at Happy Smiles Training CIC
About Us
Happy Smiles Training is a multi-award-winning, disabled people's organisation based in the North West. With over 90% of our team being disabled people, we are passionate about creating inclusive communities through lived experience-led training and advocacy. We work with schools, community groups, businesses and more – challenging stigma, raising awareness and building a more inclusive society.
Role Title: Volunteer (Flexible Role Based on Skills and Interests)
Location: In-person (Wigan Borough and surrounding areas) and/or Remote
Time Commitment: Fully flexible – you choose your availability
Reporting To: Volunteer Coordinator
Purpose of the Role
We’re looking for passionate individuals to support our mission in a way that works for them. Whether you bring creativity, organisation, tech skills or lived experience of disability, there’s a place for you on our team. This is a chance to be part of a movement led by disabled people, making real social impact across communities.
What You Could Be Doing
Depending on your skills, interests and availability, volunteer roles may include:
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Trainer with Lived Experience of Disability: Join our team of Inclusion Champions to co-deliver engaging training sessions across schools, businesses and community settings. Share your story, help break down barriers and inspire change. Training and ongoing support provided.
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Event Support: Help deliver training sessions and community events, supporting trainers with set-up, accessibility and participant engagement.
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Creative Media & Content Creation: Support with video editing, graphic design, social media content or photography to help spread our message.
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Admin & Organisation: Assist with behind-the-scenes tasks such as scheduling, emails, minute-taking or managing documents.
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Fundraising & Campaigning: Help us raise funds and awareness by organising local events, supporting campaigns or writing funding applications.
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Digital Support: Provide IT or accessibility support for our virtual sessions or help us improve our digital platforms.
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Research & Impact: Assist in gathering feedback, analysing data or helping us report on the social impact of our work.
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Wellbeing & Peer Support: Offer friendly peer-to-peer support, help with community connection or support our team’s wellbeing activities.
What We’re Looking For
There’s no single type of volunteer we’re after – if you’re enthusiastic about inclusion and want to make a difference, we’d love to hear from you! You might have:
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A passion for disability rights, inclusion and social change
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Skills in communication, admin, creativity, tech or training
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Personal or professional experience related to disability – especially lived experience
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A desire to learn, grow and contribute to a values-driven team
All roles are flexible and can be adapted to meet access needs and availability.
What You’ll Get in Return
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A warm welcome into a supportive and empowering team
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Experience working within a leading disabled people's organisation
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Opportunities to develop skills, confidence and connections
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Recognition through regular volunteer spotlights and celebration events
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Reimbursement for pre-agreed expenses
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Full induction and training relevant to your role
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Flexible hours and support tailored to your needs
We welcome volunteers from all backgrounds and particularly encourage disabled people and people with lived experience of disability to get involved – your voice matters here.
The client requests no contact from agencies or media sales.