Communication manager jobs
re you passionate about improving health outcomes and reducing inequalities across diverse communities?
Do you have personal or professional experience related to viral hepatitis, liver disease, alcohol use, or injecting drug use? Are you looking for a meaningful role that creates real change in underserved populations across West Yorkshire?
About the Role
We’re seeking a passionate, skilled, and self-motivated individual to join our team as a Peer Support Lead. This role focuses on supporting people from a range of culturally diverse backgrounds across West Yorkshire, including but not limited to South Asian communities.
You’ll lead and expand a network of peer volunteers who work within local communities to promote hepatitis awareness, reduce stigma, and improve access to testing, treatment, and care. You’ll collaborate closely with Leeds Teaching Hospitals and The Hepatitis C Trust’s national and regional teams to ensure culturally sensitive, community-led engagement.
This is more than a job it’s a chance to make a tangible difference in communities disproportionately affected by hepatitis C and liver disease
Key Responsibilities
- Coordinate and support peer volunteers across diverse communities in West Yorkshire
- Build trust and reduce stigma through culturally sensitive outreach
- Raise awareness of hepatitis, liver disease, and related risk factors
- Support individuals to access testing, treatment, and ongoing care
- Work collaboratively with healthcare providers, community leaders, and local partners
Who We’re Looking For
You’ll be:
- Passionate about community empowerment and health equity.
- A confident communicator who can work independently and as part of a team
- Experienced in working with people affected by hepatitis, liver disease, alcohol or drug use either personally or professionally.
- Culturally aware, with lived or professional experience in one or more of West Yorkshire’s diverse communities (including South Asian, African, Caribbean, Eastern European, and others)
- Willing and able to travel extensively across West Yorkshire (own vehicle and clean driving licence required).
What We Offer
- A supportive, patient-led working environment.
- Flexible and meaningful work that has a direct impact.
- 25 days’ annual leave (pro rata) plus bank holidays and Christmas–New Year office closure.
- Opportunities for professional development and training.
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.



The client requests no contact from agencies or media sales.
Based: Central London, Green Park (with flexibility to work one or two days a week at home)
Contract: Full time, 35 hours per week (some flexibility is possible for the right candidate)
About the Foundation
The Bernard Sunley Foundation is a family grant making foundation which supports charities in England and Wales working to raise the quality of life and provide greater opportunities for the young, the elderly, the disabled and the disadvantaged.
The Foundation has awarded over £140 million in grants since it was established in 1960. Each year, the Foundation awards nearly £5 million to capital projects that deliver a real community focus or provide facilities to support those in need. Grants are made across the Foundation’s four funding categories of community, education, health and social welfare. In the last financial year, the Foundation made 380 grants, totalling £4.860 million.
About the role
The Grants Officer will join our small, hardworking, friendly team and will be responsible for overseeing the monthly grants programme. They will support the Director in collating the board papers for each of the three annual Trustees’ meetings. They will also be expected to help assess the large and medium grant applications that go through to the Trustees’ meetings. The new Grants Officer will be asked to visit charities and projects, which will entail travel across England and Wales. The new Grants Officer will also maintain the grants database, be responsible for updating the new website and be the first port of call for any grant application enquiries.
About you
This role would suit a range of candidates and we are open to candidates without direct grant making experience but the successful candidate will need a demonstrable understanding and knowledge of the grants world. We are particularly keen to hear from people who have energy, enthusiasm, good communication and relationship building skills and experience and confidence with databases. An understanding of how to read charity accounts would be a bonus but training will be provided for the chosen candidate. You will have an aptitude for working both independently and as part of a collaborative team and managing a varied and busy workload.
To apply
If you would like to apply for the role, please send your CV together with a completed Application Form (attached to this ad), by 10am on Monday 6 October to the email address in the Candidate Information Pack (also attached).
More Information
If you want to discuss anything in more detail, please email or call Allyson Davies, our recruitment advisor, via the contact details in the Pack.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Events Coordinator Role will be part of the Philanthropy & Events Team, within the Income and Engagement Directorate, and will report to our Philanthropy Events Manager.
Starlight has a strong and longstanding record of delivering successful and profitable philanthropy events. Thanks to special relationships over many years, our annual Newbury Raceday (hosted by racing guru Nicky Henderson and his Committee), and our biennial Blenheim Ball (led by Lady Alexandra Spencer-Churchill and her Committee), are recognised as sector-leading in both profile and income.
The Philanthropy & Events team was newly established in 2024 to specifically focus on maximising our existing special events calendar, developing new event concepts, and growing a tailored programme for philanthropic and major donor relationships. This is an exciting time to join the team, as we embed our Philanthropy & Events strategy, explore new ideas and work closely together, to achieve our ambitions for sustainable income growth.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Theirworld
Founded 23 years ago, Theirworld has grown to become a leading global children’s charity committed to the best start in life for children and young people by ending the education crisis and unleashing the potential of the next generation.
If you care about issues like climate change, gender equality, inclusion, helping refugees and ensuring the voices of young people are represented at all levels of decision-making, then education is the key to unlocking big change in these areas. If you want to make change happen, join us!
We believe in unlocking big change from a supportive and inclusive environment. This is why we now have an innovative four-day-working-week which sees all employees working Monday to Thursday with the office closed on most Fridays.
This is in addition to hybrid working with most staff taking at least one day a week based in the office.
Other benefits include:
• Regular in-house training
• Travel
• Central London location: 5 mins from Liverpool St Station and Shoreditch High Street
• Highly competitive salaries, plus more
• Pension scheme
• Cycle to work scheme
• Home office expense allowance
• Life Insurance
• Season ticket loan scheme
The Role
We are seeking a dynamic and technically astute Project Manager to join our Projects team. This role will oversee projects that use artificial intelligence and emerging technologies to improve education access, equity, and outcomes across the three pillars of Theirworld’s work: Best Start in Life, A Safe Place to Learn, and Skills for the Future.
The successful candidate will support the development and delivery of innovative pilots, including projects that explore how AI and technology can equip children and youth with the competencies, digital fluency, and adaptive skills needed to thrive in a rapidly changing world. You will manage local partnerships, steer experimentation, and ensure robust learning cycles that contribute to Theirworld’s pilot-to-scale strategy.
This role is ideal for someone who seeks greater depth of knowledge, impact-driven, and excited to shape how emerging technologies can accelerate educational equity in low-resource settings.
This role is for maternity cover but with the possibility of extension.
Main Responsibilities
Project Management
• Manage a diverse portfolio of education projects across Theirworld’s three pillars – Best Start in Life, A Safe Place to Learn, and Skills for the Future, with an emphasis on those leveraging AI and emerging technologies.
• Oversee programme planning, budgeting, delivery, reporting and learning for projects, ensuring milestones are met, partners are supported, and learnings are captured.
• Lead on the implementation of projects that apply digital or AI driven solutions to improve learning outcomes, particularly within the Skills for the Future pillar.
• Ensure all projects are inclusive and aligned with Theirworld’s cross-cutting vital areas: gender, inclusion, climate, health & nutrition, and peace & security.
AI for Future Skills
• Identify and manage projects that apply AI tools to build transferable, digital, and job-relevant skills for youth.
• Explore and test the potential of AI to personalise learning, support educators, and close skills gaps in marginalised communities.
• Ensure ethical, context sensitive, and inclusive use of AI in education projects, especially for girls, children with disabilities, and crisis-affected learners.
Partner Management and Grant Oversight
• Lead relationships with local delivery partners, edtech companies, and civil society organisations to co-deliver impactful projects.
• Draft and manage contracts and reporting templates; support partners with MEL frameworks aligned with pilot-to-scale goals.
• Conduct partner check-ins, manage grants, track spending, and ensure timely reporting and adaptive learning.
Learning and Contribution to Strategy
• Document and disseminate learnings and emerging insights on AI in education.
• Contribute to Theirworld’s knowledge assets and participate in knowledge sharing platforms and global convenings.
• Support scale strategies by contributing to replication toolkits and packages based on pilot results.
Cross-Team Collaboration
• Collaborate closely with colleagues across Theirworld, including development, campaigns, advocacy, communications, and research teams, to ensure alignment, maximise impact, and foster shared learning.
• Actively contribute to cross-organisational initiatives, helping integrate projects into wider strategic objectives.
• Engage with our Development and Fundraising team to identify and support the cultivation of potential funders and supporters for the project pipeline
• Provide additional support to the Director of Programmes and other team members as required to ensure the smooth delivery of projects and organisational priorities.
Experience, Skills and Character
• 5 - 7 years of experience in education, edtech, or AI-for-development projects.
• Proven project management experience delivering initiatives in partnership with local organisations, NGOs, or tech providers.
• Strong understanding of education systems, future skills development, and how technology (especially AI) can support them.
• Confident managing project budgets, reporting cycles, and monitoring frameworks.
• Deep commitment to equity, inclusion, and ethical innovation in education.
• Excellent communication, collaboration, and problem-solving skills.
• Ability to thrive in a fast-paced, agile, and mission-driven environment.
The client requests no contact from agencies or media sales.
Salary: £33,000-£35,000
Contract: Permanent
Location: Home-based, covering Hampshire, Dorset, Sussex & Surrey
Closing date: Monday 1st September
We are delighted to be working with a brilliant national cancer charity to recruit a Relationship Manager – South Coast to join their passionate Regional Fundraising team on a permanent basis.
As the Relationship Manager, you will play a key role in identifying, supporting, and retaining regional supporters. You’ll build strong relationships with individuals, community groups, and corporate partners to generate sustainable income and ensure the charity continues to make a difference in the lives of people facing cancer.
To be successful as the Relationship Manager, you will need:
- Experience in community or regional fundraising, with a proven track record of meeting income targets
- Excellent relationship-building and communication skills, with the ability to inspire and influence a wide range of supporters
- A supporter-first mindset, with empathy and compassion when working with patient-related supporters
- Strong organisational skills and the ability to manage a diverse portfolio of fundraising activities
- A full UK driving license and access to a car, as travel across the South Coast is required
If you would like to have an informal discussion, please call Ashby Jenkins Recruitment and ask to speak to Harry
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
If you would like to discuss this role with us please quote the reference 2681HW
Prospectus is working with our client to recruit a Major Donor Manager. The charity has a trusted presence in communities across the country, offering practical and emotional support to some of the most vulnerable people in society.
Their mission is to offer hope, dignity, and opportunity for all.
The charity is seeking an experienced Major Donor Fundraiser to help grow support from High Net Worth Individuals and build a strong pipeline of donors. This role will focus on expanding and leveraging major donor networks, cultivating long-term relationships, and securing significant income to support the organisation’s mission. You will proactively generate new leads while contributing to wider team growth.
Salary: £33,513 to £37,725 (pay band 05)
Hybrid working: 2 days in the London headquarters
The successful candidate will bring a proven track record of building strong, lasting donor relationships and of securing significant gifts. You will have excellent communication and interpersonal skills, with the confidence to make successful asks and open new networks. This is an exciting opportunity to join a top ten UK charity at a time of expansion, making a real difference to those most in need.
We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Jessica Stoddart at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
At Prospectus, we’re committed to supporting you through every step of your application. To start, please send us your CV. If your experience is a good fit, we’ll share the full job description and arrange a call to brief you before you formally apply. We look forward to hearing from you.
We're looking for an organised, confident and resilient Service Manager to join our Young People service in Islington.
£38,872.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Contract Managers are responsible for the effective management of all contracts within their designated patch, including line managing the relevant front line staff. Leadership and competence development in direct reports is a key responsibility of the role.
The working pattern for this role is Monday - Friday 9am - 5pm. This is a 6 month contract until 03/2026.
What you'll do:
- Drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary
- Work with the Young People directorate, contributing to and delivering the vision and strategy of our pathway
- Maintaining excellent relationships with the local council, commissioning team, landlords, and housing team
- Using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
- Successfully lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution
- Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc.
- Responsible for maintaining quarterly staff succession plans
- Deliver effective, professional and commercially focused briefings and supervision meetings with staff and ensure that information, reporting & communications flow up/down is effective
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Ability to lead and motivate staff to deliver excellent services
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind
- Excellent organisation skills
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
What you'll bring:
Essential:
- Educated to degree level or equivalent
- Experience of managing contracts and resources and delivering to budget and performance targets
- Experience of delivering to housing management performance targets
Desirable:
- Other relevant professional memberships and/or specialist qualifications
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job description
We are looking for a Digital Fundraising Marketing Manager to join a global team fighting for a new era where people, wildlife and the planet thrive.
This is a Surrey based hybrid role with 2 days a week in the office.
The Charity
A passionate charity with a strategy focused on mobilising a movement and delivering key legislative reforms. The charity offer a range of benefits including flexible working, learning and development opportunities, a generous 10% pension and an employee assistance programme.
The Role
This role is part of the Global Fundraising Team of over 50 staff. You will be responsible for planning and managing a digital fundraising portfolio including paid and organic advertising, Shop and eCommerce products, and Community and Events fundraising.
You will manage the delivery of digital campaigns from start to finish, from budgeting and scheduling through to audience selection, agency and supplier briefing, copy and creative development, digital production, and reporting.
Working in conjunction with the Head of UK Fundraising, you will identify innovative opportunities for the development of the UK digital fundraising strategy.
Data and measurement to optimise results working with fundraising, digital, CRM teams and external suppliers to evaluate and report on digital product and campaign income, identifying KPls to optimise for regular and single growth income.
Process management to drive efficiencies you will champion best practice digital production systems, processes, and platforms to improve ways of working.
The Candidate
Track record of working on successful digital marketing, campaigns and communications ideally in a charity setting.
Experience of delivering digital marketing strategy and campaign management for lead generation, acquisition and retention that is audience-centric, rooted in insight and target driven.
Experience of working across a range of digital channels including paid and organic social media, Google Ads , web and email.
Hands-on experience of working with digital production, service providers and platforms to identify and deliver best-in-class digital solutions.
Experience of digital and data reporting and analysis, with track-record of acting on insights to achieve KPls and income targets.
Experience working with a wide range of stakeholders to support their digital marketing planning and communication delivery.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Salary: £24,570.00 per annum
Location: Shelter shop, Canterbury
Contract: Permanent
Hours: Full time 37.5 hours
Closing date: Sunday the 14th of September at 11:30pm
This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager.
We’re looking for confident and influential people who want to be at the heart of their local community looking for an opportunity to have control of creative merchandising within managing a Shelter shop. Do you have experience of managing a team whilst also empowering and motivating individuals? If so, then this could be the role for you at our Canterbury shop.
About you
You will need to be an active team player and be able to demonstrate how you’ve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role.
Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position.
You will need to have good communication skills to engage with the local community to seek out new opportunities to increase the shops contribution to help further Shelter’s cause. You will develop your own and your teams’ interests in merchandising the shop attracting customers and continually develop yours and your team’s knowledge of Shelter, who we are and what we do.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything,
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them
The client requests no contact from agencies or media sales.
Charity People are delighted to be partnering with a leading literacy charity to recruit for their next Digital Project Manager. A key role supporting the National Year of Reading, you will be responsible specifically for project managing the delivery of the website to support the campaign. The role is a hugely exciting opportunity to be part of a groundbreaking national campaign, working with multiple stakeholders to deliver a website that amplifies the reach of the campaign across a range of audiences.
This charity empowers children, young people and adults from disadvantaged communities with the literacy skills they need to succeed. They work directly with young people and their families, with the 5,000 schools in these communities, with nurseries, prisons, YOIs and through their teams leading community literacy programmes in 20 places in the UK facing the biggest literacy and poverty challenges. Literacy is a vital element of action against poverty and their work changes people's life stories.
Contract: Fixed term until to end of March 2027
Salary: £38,000 to £40,000 per annum
Location: Contracted to London office (SW8 1RL) with flexible home working
Hours: Full-time, 35 hours per week
Closing date for applications: Monday 22nd September
Interview date: Wednesday 1st October
As Digital Project Manager, your core responsibilities will include:
- Lead on the National Year of Reading website planning and execution, liaising with both internal teams and external agency
- Collaborate with the National Year of Reading team to define project scope, goals and deliverables
- Develop comprehensive project plans, timelines and budgets to ensure successful project delivery
- Work alongside the Website Product Manager and Head of Digital to scope a new website for the charity including leading planning sessions and requirements gathering with internal stakeholders
- Conduct regular project status meetings and provide timely updates to all stakeholders
- Lead on user experience and feedback taking an iterative approach and collaboration to inform current and future digital product development
- Help to develop and maintain a clear delivery roadmap for business-as-usual development of existing platforms including DotDigital, websites and donation platforms
- Support the digital team to co-create, test and pilot new features and functionality across platforms
- Contribute to the design of a digital metrics framework to capture and visualise key data points and insight to inform wider teams' use of digital channels
- Contribute to the development of the organisation's digital strategy with a key focus on data, culture and skills and platform development
We'd love to hear from candidates with the following skills and experience:
- Experience of using project management methodologies and tools to manage development activity
- Demonstrable experience of working in partnership with external agencies to deliver website projects
- Excellent communication and stakeholder management skills to build successful relationships
- Confidence in presenting technical information in an understandable manner to different audiences
- Proactive nature with an ability to work collaboratively in a team-oriented environment
- Strong problem-solving skills and adaptability to changing project requirements.
We're particularly interested in receiving applications from candidates who have the following experience, although this is not essential:
- Knowledge of UX/UI design principles and best practices
- Knowledge of marketing platforms including CRM (Salesforce) and marketing automation (DotDigital)
- Experience with data analytics and visualisation tools (e.g. Google Analytics, Tableau)
If you're interested in hearing more about this opportunity, please send your CV to Alice Wood at Charity People in the first instance.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £55,544 – £61,000 per annum
Hours: 35 hours per week (28 hours per week will be considered)
Contract: Fixed Term – Two years (to July 2026)
Location: Kennedy Leigh Family Centre, Hendon (Hybrid working available)
Interviews: 29th and 30th September, 2025
About the Role
We’re recruiting a Service Manager to lead Norwood’s new Advice Triage Service (Open Front Door), a flagship access point for families, professionals, and community partners. This is a key leadership role overseeing the service’s launch, growth and delivery, with responsibility for operational performance, stakeholder engagement and service innovation.
You’ll build and lead a committed triage team, align referral pathways across Norwood’s services, and work closely with external partners across the Jewish community and statutory sectors. This role offers a unique opportunity to shape a model that puts clarity, accessibility, and cultural sensitivity at the centre of how families seek support.
About Norwood
Founded in 1795, Norwood is the UK’s oldest Jewish charity supporting vulnerable children and their families, children with special educational needs, and adults with neurodevelopmental disabilities, including learning disabilities and autism.
We’re building a culture grounded in our core values of Kindness, Respect, Belonging, and Empowerment and the Advice Triage Service is central to how we connect those values with the people and communities we support.
Your Day-to-Day
As Service Manager, you’ll:
• Establish and embed the Advice Triage (OFD) model for public launch in March 2026
• Lead and manage a multi-disciplinary team including triage workers, referrals staff, and reception
• Develop triage protocols, safeguarding and referral procedures, and escalation frameworks
• Oversee inbound query management across all contact channels
• Coordinate internal and external referral pathways across Norwood and key partners
• Manage the design and population of an online service directory
• Build and maintain strategic relationships with schools, synagogues, charities and LA/NHS services
• Work with communication and engagement teams to promote the service
• Oversee the development and rollout of a CRM system
• Lead service evaluation, report to SLT and funders, and embed co-production in service design
Qualifications, Training and Experience
Essential:
- Relevant degree in Social Work, Health, Education, or Management; And/or Leadership or project management qualification
- 3+ years’ experience in social care, education, or advice services
- Proven ability to lead services, manage teams, and deliver change
- Strong knowledge of referral systems across the voluntary and statutory sectors
- Sound safeguarding knowledge
- Excellent stakeholder, communication and CRM skills
Desirable:
- Knowledge of the Jewish community and culturally specific services
- Experience setting up a helpline, triage service or call centre
- Familiarity with neurodivergent support needs and transitions
- Experience developing service directories or digital tools
Reward & Benefits
We offer a supportive, purpose-driven environment with:
- Hybrid and flexible working
- 25 days annual leave + Bank Holidays + Jewish Holidays (pro rata if part-time)
- Employee Assistance Programme
- Blue Light Card scheme access
- Cycle to Work scheme
- Free eye tests and eyewear allowance
- Opportunities for development and leadership coaching
To apply: Please submit your CV along with a 500 word cover letter outlining how you meet the criteria set out in the person specification.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join WIG as a Event Content Manager!
Introduction
Do you believe collaboration between public, private and not-for profit sector can drive growth and prosperity for the UK? Are you interested in being part of the conversation with senior leaders across HMG, business, universities and civil society? Are you passionate about supporting leaders of today and tomorrow to understand how to meaningfully work together on society’s biggest issues?
About the opportunity
As an Event Content Manager, you will conduct exciting public policy research, work with the most senior speakers from across government, business, universities and civil society speaker management, and create engaging content.
You would take ownership of a portfolio of 40+ briefings, roundtables, workshops and senior level dinners per year across themes impacting economic growth and prosperity including: infrastructure, skills, net zero, AI and new technology, trade, and regulation.
Your mandate is to deliver high-quality, high-impact events, where you will be required to research key policy and economic trends affecting government, business and society, owning the full production life cycle from policy research and agenda setting to speaker acquisition and management etc. You will also collaborate with the marketing and membership functions to ensure that our policy focus for your events programme aligns with membership needs and shifting priorities.
This role is critical to our membership offer – all our events are highly respected and supported by the organisations membership base and will require a strategic thinker who can ensure that the right policy research is carried out to inform event idea validation. The role will be supported by the Event Operations team who will drive on-the-day logistics.
Responsibilities
Event content development
- Lead the content development and planning of your events programme across our themes, this includes:
- Build compelling agendas
- Craft key event outcomes
- Curate engaging and thoughtful speaker briefings
- Identify and acquire credible, expert speakers
- Identify and draw in relevant audiences
- Conduct research on key policy and economic trends affecting sectors across our membership base including market and policy trend analysis, collecting feedback from our members including stakeholder interviews and surveying to inform your event programme.
- Lead the collaboration across internal teams to recommend and develop effective marketing and communication materials to promote the events programme such as landing pages, eNewsletter segments, and promotional campaigns, taking ownership of all event programme deliverables under your remit.
High-impact delivery
- Take an outcome-based approach to your events programme; looking with a strategic lens to determine what the optimal events format, venue, and host would be to drive high-level dialogue among cross-sector leaders.
- Design, develop and deliver event content that you will be able to use to generate insightful event write-ups and summaries so we can continue to add tangible value to our members and their sector challenges.
- Immerse yourself in the sectors by networking with key industry figureheads and build an in-depth understanding of how our themes can drive collaboration across our members.
- Oversee and liaise with the Event Operations assistant allocated to your event and/or programme to ensure smooth event delivery.
Innovation, continuous improvement and collaboration
- Evaluate and report on content impact and delivery against event outcomes to inform future production cycles and increase audience engagement and satisfaction.
- Contribute proactively to programme strategy, using evidence-based research to expand your events programme and/or enhance your event content strategy.
- Collaborate with Business Development team members to optimise member outreach and engagement, leveraging our CRM database to increase our speaker and host portfolio.
- Demonstrate creativity and innovation when developing and delivering our annual paid events under your remit, exploring and recommending different commercial opportunities such as barter agreements, sponsorships or partnerships with our members
- Work with the Head of Content and Events to build out a framework for content reports and publications as part of WIGs 5-year strategy.
Qualifications
Desirable not mandatory: Educated to degree level or equivalent experience
Competencies
- Mission-driven: Proven aptitude to see the big picture with a member-centric approach to all activities. Passionate about the need/importance of collaborating across sectors.
- Project management: Balanced focus on operational detail without losing sight of the bigger picture. High attention to detail and excellent organisational skills, showcasing a strong ability to multi-task and prioritise.
- Stakeholder Engagement: Excellent relationship-building skills, with confidence engaging senior leaders across diverse audiences and excellent oral and written communication skills.
- Collaboration: A strong team player who works effectively across functions, with an understanding of team dynamics.
- Strategic Thinking: Ability to generate new ideas, innovate, and deliver pragmatic solutions to problems. Managing challenge with a positive and can-do approach and supporting organisational change.
- Leadership: High emotional intelligence, capable of coaching others and influencing internal and external stakeholders. Comfortable stepping into management roles as needed.
Experience
- 4+ years’ experience of conference or content development preferably around policy or key business issues.
- Proven ability of managing the full conference production cycle, including research, agenda setting, speaker acquisition and event management across a variety of themes, including launch and repeat events (ideally from a major conference organiser).
- Experience working directly with senior executives - understanding their motivators, contextualising their expertise and building meaningful relationships on behalf of a brand/organisation.
- Demonstrable strategic portfolio development and/or new event/content idea validation across one or more: International relations, politics, political economy, finance, economics or technology.
- Clear passion for content development, implementing new content strategies to drive audience engagement and interaction and enhance brand awareness and value
- Advanced project management skills including project launch, progress monitoring, feedback and key learnings in one or more environments: charities, membership/training organisations, public sector or third sector.
- Deep interest and/or exposure in policymaking, U.K. economic development and government relations.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Accreditation Scheme Administrator
12-month FTC, 17.5 hours a week (0.5FTE)
£33,197 (pro rata salary of £16,598)
About us
BVA is the largest membership community for the veterinary profession in the UK, we champion, support, and empower more than 19,000 vets of all ages, stages, and disciplines.
We’re looking for an experienced administrator to help us deliver the Great Workplaces by BVA accreditation scheme and ensure it runs smoothly, efficiently, and to the highest standard.
This is a new role for BVA and will be a great opportunity for a highly organised administrator to make their mark. If you enjoy managing processes, supporting customers, and keeping everything on track, we’d love to hear from you.
You’ll be the first point of contact for enquiries about the scheme, managing applications, renewals, and assessments, and keeping accurate records of all activity. You’ll work closely with our accreditor team to coordinate schedules, monitor deadlines, and make sure every part of the process runs seamlessly.
You’ll also play a key role in supporting clients throughout their accreditation journey - from onboarding through to survey delivery and results sharing - providing excellent customer service and ensuring GDPR standards are upheld. Alongside this, you’ll help track performance, gather feedback, and contribute to the continuous improvement of the scheme.
We’re looking for someone who is proactive, well-organised, and comfortable juggling multiple priorities. You’ll have experience in a varied administrative role, strong communication skills, and the confidence to liaise with colleagues, clients, and external stakeholders. CRM or database experience will be an advantage, and above all, you’ll bring a professional, friendly approach to everything you do.
In return, we offer a supportive and collaborative working environment where your work will directly contribute to improving veterinary workplaces across the UK.
Benefits
· The 17.5 hours contracted should be worked across at least three days a week, and we’re open to discussing what days and hours would work for you.
· Annual leave allowance of 25 days (excluding public holidays) for full-time equivalent staff (for part-time roles, holiday allowance is worked out on a pro rata basis).
· One day paid wellbeing day per year to provide you with dedicated time to focus on your own mental and physical wellbeing.
· One day paid leave per year to undertake voluntary work within the community or to support any reasonable charitable institution or cause.
· Roles at BVA are hybrid. This typically means working 40% of your hours from our London office - a beautiful period building close to Oxford Circus, Regents Park, and Marylebone High Street.
· Enrolment into a pension scheme provided by Aviva (Employer = 6.5% / Employee = 5%).
· Opportunities for learning and development.
· A wide range of discounts from leading brands via Perkbox.
· A number of staff social events throughout the year.
· Well-behaved dogs are allowed to be brought to the workplace on a regular basis subject to agreement and various conditions being met.
How to apply
Please submit your CV along with a cover letter (maximum 700 words) that clearly demonstrates how you meet the job description and person specification. We're keen to learn about your experience, and see your ability to write clear, engaging, and concise copy, so staying within the word limit is essential.
Closing and interview dates
·Closing date - 5pm on Wednesday 17 September
·Interviews will be held remotely on Friday 26 September.
We’re making sure that our members' work is understood and valued by the public, that they’re supported to grow and thrive both personally and professionally, and that their expertise is heard and respected by the people shaping our national policies.
BVA is strongly committed to equality, diversity and inclusion, and we encourage applications from all sectors of society. We would particularly welcome applications from under-represented groups within the not-for-profit/membership sector.
No agencies please.
The client requests no contact from agencies or media sales.
Background to Role
Age UK Croydon is passionate about achieving our mission to reach, involve, support and connect people so they can age well in Croydon. The Healthier Lifestyle Service at Age UK Croydon offers a range of inclusive and accessible activities and events across the borough of Croydon combining, exercise, health checks, health talks and social engagement in a variety of local settings.
About the Role
We are looking for an experienced and enthusiastic Service Manager to lead our Healthier Lifestyle team which includes a team of 3 part time Project Officers, 2 x Dementia Project officer 1 x Dementia Carers Group Support Adviser and a great team of volunteers.
Addressing health inequalities and fulfilling our mission means that the Healthier Lifestyles service has opportunity to grow and expand. We want to reach younger older people to encourage “Act Now Age Well” . An important element of this role will be looking for opportunities to develop existing services and introduce a new services including some paid services. The Healthier Lifestyles Manager is a member of the Integrated Leadership team to support our One Organisation One team ethos for integrated working and holistic support for the older residents of Croydon.
Some duties will include (but are not limited to) –
- Monitor and manage workload, organise schedules, ensuring that work is purposeful, targets are clear and support staff to reach their potential and feel valued.
- Support staff with regular supervision using the Age UK Croydon Empowerment Striving for Excellence, Innovation process
- Recruit and manage staff in line with Age UK Croydon's policies and guarantee that efficient and effective procedures are in place.
- Oversee recruitment and support for volunteers across the service.
- Carry out regular supervision and appraisals and provide encouragement and support for staff including encouraging skills development and progression
- This list is not exhaustive.
Closing date for applications: 12pm, 18th September 2025
Interview Dates: 24th September 2025
This post is subject to a Disclosure and Barring Service check
CV’s will not be accepted
Our mission is to reach, involve, support and connect people so they can age well in Croydon.
The client requests no contact from agencies or media sales.
Prospectus is delighted to be supporting a national charity as we look to support the organisation appoint a Grants Manager for their Safer Futures portfolio. This position will be offered on a permanent basis, with expectations to be in the London office at least once a week.
The foundation has launched its new 2025–2030 strategy, Elevate Your Impact. This strategy sharpens focus on tackling poverty and addressing systemic inequality, concentrating on some of life’s toughest transitions where the right support at the right time can make a lasting difference.
Safer Futures
The Safer Futures programme supports people as they rebuild their lives following some of the most challenging experiences in life. This includes people navigating the criminal justice system, survivors of domestic abuse, and people seeking refuge and safety in the UK through migration. The foundation fund work that provides direct support, we also back work that challenges and improves the systems surrounding them, systems that too often fail to provide stability, dignity or security.
This Grants Manager role is focused on refugees and people seeking asylum and navigating migration, as part of the Safer Futures programme.
For refugees and people seeking asylum, the journey to safety and stability is often met with enormous barriers. Even after gaining refugee status, many have just days to secure housing, income, and support. Without it, they risk homelessness, exploitation and exclusion.
We fund organisations that help people move from arrival to independence—through safe housing, legal advice, language support, education and pathways into work. We also invest in systemic change, supporting work that seeks to make the immigration and resettlement system fairer and more effective.
The Role
As a Grants Manager, you will play a central role in shaping and delivering funding that makes a lasting difference. You will assess applications, play a key part in decision-making, and build strong relationships with organisations across the refugee and migration sector. You will carry out policy research, deepen your sector knowledge, and visit funded organisations to learn directly from their work. You will also help us refine and improve our approach to grant making, ensuring our funding is as impactful as possible.
The Candidate
We are looking for someone who has experience in impactful grant making and who deeply understands the UK migration policy landscape and the challenges facing refugees and people seeking asylum. You will be an excellent writer and communicator, able to make a persuasive case for funding decisions. You will have a collaborative approach to grant making and value the role of networks and partnerships in achieving change. You will think systemically, recognising how funding can help shift systems, and you will be confident analysing the financial health of organisations to inform effective grant making. The successful candidate will be solution focused and committed to using their expertise in the migration field to contribute to the impact of the foundation.
Next steps
If you are interested to learn more about the position, please apply with your CV. Should your profile be successful, a consultant will be in touch to explore your experience and interest in more detail.