Communication manager volunteer roles in windsor, surrey

The Open Age reception team builds the personal relationships that make our visitors feel comfortable and relaxed while we inform them of the activities we offer, help them select and book onto those that suit them best, and assist with the practical, ongoing event support that gives people a great customer experience. This is a frontline customer facing role which would suit a confident, approachable person, with good interpersonal skills and an awareness of the importance of providing great customer service to build positive relationships with our local community.

Reception Volunteer Role

· Support and strengthen Open Age reception team to provide a high-quality customer service experience to center visitors, members and potential volunteers.

· Provide relevant, current, information that informs customer choices and helps secure appropriate courses, events and activity bookings.

· Identify any improvable gaps in Open Age reception customer service and make positive suggestions for improvements to the wider staff reception team.

Reception Volunteer Tasks

· Greet members and drop-in visitors warmly, courteously and in a way that settles any anxiety or confusion on arrival at reception.

· Provide information and publications about upcoming activities and events, giving directions to venues and classes where needed.

· Assist staff in setting up rooms and providing refreshments for members when needed.

· Answer telephone and email enquiries in a prompt and courteous manner, and follow up members by phone and email to update them on any course changes and developments.

About CARAS: 

Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community. 

Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives. 

We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support.

Our values are at the centre of all our work: 

• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests. 

• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society. 

• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes. 

• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do. 

About Youth ESOL: 

Our award-winning ESOL project offers English language classes to young people at a wide range of levels. This provides vital skills, opportunities and social contact and is crucial for enabling young people to do well at school or college.

About the Role: 

CARAS is looking for volunteer ESOL Teaching Assistants to support our face-to-face study programme called ‘Get Ready for School.’ 

This programme is attended by young people out of education and is based in Tooting on Mondays and Wednesdays. Core delivery of the programme includes English, Maths, Digital skills, complemented by Reading and Writing for Pleasure.

Volunteers in this role are required to commit to at least one 2-hour session per week, during these times:

• Monday 10am - 3pm
• Tuesday 2pm - 6pm
• Wednesday 11am - 6pm

Please note that ESOL classes do not run during school holidays, and we follow Wandsworth Council term dates.

Volunteer  Tasks and Responsibilities: 

• Providing learners with one-to-one or small group support within ESOL classes;

• Help young people to build confidence in digital literacy;

• Helping to set up the classroom and provide learners with classroom resources;

• Engaging learners in informal conversations or games during breaks to help them practice their conversational English.

• Checking the session plan aims with the lead teacher and assisting learners achieve them;

• Attending and contributing to volunteer debriefs after each session;

• Making use of any community languages you may know to help students during the class;

• Working collaboratively as a team and helping to shape the project;

• Supporting people to develop their knowledge and skills, encouraging and inspiring participants to reach their full potential;

• Assisting participants to recognise and celebrate their achievements;

• Following CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management and all other policies as relevant.  

Requirements: 

Essential 

• To be 18 years or older;

• Able to travel to our community centre in Tooting (travel and food expenses can be reimbursed);

• An interest in education and English language teaching;

• To be non-judgemental and able to engage with people from diverse backgrounds;

• To be reliable and punctual;

• Excellent communication skills, especially with people who are new to English;

• The ability to volunteer on Monday mornings and Wednesday afternoons/evenings during Wandsworth term time for a minimum of four months;

• Currently resident in the UK; has asylum seeker or refugee status

• Able to provide five years’ worth of addresses, and willing to undergo a DBS check (DBS and proof of residency is not necessary if you are a Caras community member who is more recently arrived in the UK);

• Able to attend volunteer induction training (online) prior to start of role 

Desirable 

• Knowledge of community languages, such as Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali or Spanish. 

Through volunteering with us you will: 

• Gain experience of English language teaching; 

• Meet new members of your local community; 

• Learn about different cultures; 

• Learn about issues relating to refugees and people seeking asylum; 

• Work as part of a friendly, welcoming team; 

• Develop your skills and competencies; 

• Be able to access relevant training, including safeguarding training. 

• Be able to obtain a reference from us relating to your placement after 3 months’ regular volunteering 

To Apply: 

To apply for this opportunity, download and complete the CARAS volunteer application form from the CARAS website using this volunteer role description to inform your answers with email subject header “Youth ESOL Teaching Assistant Volunteer”. 

Successful applicants will have an informal meeting with a member of the CARAS learning staff team and a community member. These meetings will be on a rolling basis so apply ASAP! 

 All volunteers must complete an enhanced DBS check for working with young people and attend training with us before starting. You will also receive training and support relevant to your specific role. 

Lay Trustee
Remote based
Approximately 4 to 6 board meetings per year in London
Voluntary, with expenses 

We’re looking for a leader with vision and a passion for the work of the College. We expect that our Trustees play a very important role at the Royal College of Emergency Medicine (RCEM). 

Decisions made by the Board of Trustees will help set the direction of our charity, play essential role in decision-making and have a major influence on the success of our work. Becoming a trustee is a fantastic way to make a difference for our organisation and our vital work in local communities. 

Trustees are responsible for the overall governance and strategic direction for RCEM and for developing the organisation’s aims, objectives and goals in accordance with governing documents as well as financial, legal and regulatory guidelines. You can find out more about the roles and responsibilities of Trustees on the gov uk website guide called: The Essential Trustee. You can also see more information on our website.

Applications will be by CV and covering letter, via the application button.

Closing date: Midnight on 12 May 2025.
Interview dates: Expected to be held in first week of July 2025.

Trustee – PR & Marketing Specialist

Help shape the future of deer conservation and education

The British Deer Society (BDS) is looking for a passionate and experienced professional to join our Board of Trustees, bringing expertise in PR and marketing to help us expand and diversify our reach.

Why join us?

As a Trustee, you will play a vital role in guiding BDS, ensuring we achieve our mission to educate, inspire, and advocate for deer welfare. You’ll provide strategic oversight, support our executive team, and help grow our membership by engaging diverse audiences across age, gender, and background.

About the role

Our Trustees share collective responsibility for the governance and administration of the charity. This includes ensuring BDS has a clear strategy, that our goals align with our vision, and that we operate effectively and ethically. Trustees act as a group, working collaboratively to support and challenge the leadership team.

What we’re looking for

We seek a Trustee with:
✔ Expertise in PR and marketing, ideally with experience in membership growth and audience engagement
✔ A strong understanding of governance and strategic oversight
✔ A passion for conservation, education, and wildlife advocacy

By joining BDS, you’ll have the opportunity to make a meaningful impact on the future of deer conservation and education in the UK.

Interested? Apply now and help us take BDS to the next level! 

Do you want to join an organisation committed to addressing low literacy and low numeracy amongst people across the UK?

Shannon Trust’s vision is of a future where everyone can experience the positive impact of learning. We recently developed an online version of our Turning Pages reading programme, and we are currently in the process of doing the same with our Count Me In numeracy programme. As a community admin support volunteer, your role will help support the day to day running and ongoing development of both these platforms, ensuring that we are effective in responding to the needs of our users.

This is a new role to Shannon Trust and we are open to developing the role with the volunteer.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. 

‍Closing date for applications 26 May 2025. In some circumstances, volunteer vacancies may close early. Successful applicants will be sent interview questions in advance with notice to prepare.

Interview date: 2 June 2025

ICOM UK is seeking a Finance Lead trustee to help us deliver our new strategy to support UK museums working internationally and connect members to the global museum community. 

The trustee role will maintain strategic oversight of ICOM UK’s financial position and of the conduct of its financial affairs such that they provide well-grounded advice to the Board of Trustees.

The trustee role requires experience and skills in financial governance, planning and management, preferably in a charity and/or company, along with the ability to understand and communicate the impact of decisions on the organisation’s finances.

ICOM UK is the UK's only museum alliance with a dedicated international focus. As a professional organisation, we connect members based in the United Kingdom and the UK's overseas territories to the global museum community. Through participation in collaborative projects and with a lively events programme, ICOM UK actively contributes towards the international heritage agenda. Our bursary scheme is designed to help our members participate in international museum activity.

For more information about the role and how to apply, please read our Trustee Recruitment Pack.

https://uk.icom.museum/wp-content/uploads/2025/04/Trustee-Application-Pack-for-ICOM-UK-Board-2025-2-1.pdf

Volunteer:  Volunteer Community Outreach Officer

Location: Off-site with occasional in-person activities

Reports to: Volunteer Manager

Support Connect and Inspire Local Volunteers for ROLDA UK!

Are you interested in animal welfare and want to make a positive difference in your community? ROLDA UK are now seeking Volunteer Community Outreach Officer to help reach out to local volunteers, facilitate small activities in the community, and raise awareness of our charity's mission to rescue and rehabilitate stray and abandoned animals.

Your Role

• Help ROLDA UK build a local presence within your community by networking and growing local volunteers who are interested in animal welfare and ask them to join you.

• Create new opportunities within your local community and grow a network of volunteers who can get involved in local fundraising events like charity walks, bake sales, and helping to run local stalls etc.

• Inspire and encourage local volunteers to join your community group, collaborate, share ideas, and plan effective activities.

• Help raise awareness about ROLDA UK within your community by recruiting for volunteers to join your hub and help build local networks.

• Support your local community hub by organising regular online and in-person gatherings. Attend community events to discuss ROLDA UK’s work and encourage others to support the cause.

What We’re Looking For

• Friendly and approachable people who enjoy meeting and engaging with people.

• Good communicators who can share information and encourage others to get involved.

• Passionate about animal welfare and interested in fundraising locally to help support stray and abandoned animals.

• Organised and enthusiastic to help with planning local activities, promotion and helping out at local events.

Who Should Apply?

• Anyone interested in helping animals and becoming a part of their local community.

• Individuals who enjoy working with others and bringing people together.

• People looking for a rewarding way to volunteer and make a difference at home.

Time commitment and what’s in it for you

•  Flexible volunteer hours (for this role we just ask for a minimum of 5 hours+ a week) and give as much or as little time as you like.

• Meet like-minded people and be part of a friendly and supportive team.

• Gain valuable experience in community engagement, activities, and event planning.

• Make a difference by helping ROLDA UK grow its local presence and support more animals in need.

If you’d like to connect with others, support a great cause, and help make a difference for animals, we’d love to hear from you!

Join us today and be part of something special.

ROLDA does not support visa applications for volunteers. All in-person volunteers must have the legal right to volunteer in the country where they are located. It is the volunteer's responsibility to ensure they meet the necessary visa and work authorisation requirements before participating in any activities with ROLDA. However, remote volunteer roles do not require a visa, as they can be performed from anywhere.

Job description

"We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria".

Quilombo UK is looking for Legal Assistant, who would love to join a growing organization. Quilombo UK works with the objective to promote different arts, sports and cultures to encourage an intercultural understanding between different communities and societies; To promote cultural awareness in the community and educate, regardless of nationality or origin, about race diversity and mutual respect; To promote good health and wellbeing; and run a community organisation with a strong focus on individuals, the community and society as a whole.

Quilombo UK is looking to recruit a Legal Assistant who helps organization in various legal matters.

This role offers a great opportunity for the right person who is looking to; gain experience in the Third Sector; develop their skills and management experience; or just simply 'give something back to their community'. The role provides you flexibility and autonomy at work. This will further help you to develop your professional development programme (PDP). Where necessary specific training will also be provided to help you develop and grow your skill set.

Main Responsibilities

• We are looking for an experienced lawyer to assist the organisation in overlooking projects, ensuring they are compliant with relevant and up to date legislation and regulations.
• The legal assistant will be responsible for making sure all contracts, legislations and documents are treated within correct legal standards. They are to make sure that all activities are being performed in line with contracts and the law.
• The Legal Assistant will work closely with the HR department in overlooking the volunteer forms, legislations and documents. They should also assist the different departments within the organisation(Marketing, Funding, HR, Finance) in upholding the legal requirements needed to run the tasks that they do.
• Provide written reports as and when required. To undertake additional duties as required for the role.

General tasks

• Contribute to staff meetings and other internal meetings with views and suggestions etc.

Essential

• Well-organized, proactive and able to deliver tasks efficiently.
• Excellent researching skills
• Reading and report writing skills
• You will need to be an experienced lawyer or have a good legal understanding.
• You will be respectful of the confidentiality of the organisation.
• You will need to help deliver work that adheres to the key objectives of the organisation.
• Able to speak confidently with a variety of stakeholders.
• Good time-management & communication skills.
• To show professionalism at all levels and in all environments
• Strong team player
• Ability to work independently and ask for clarification when needed.

Desirable

• Committed to working with the community with a passion for helping others less fortunate.
• Can work without much supervision

The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday to Friday.

Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.

Job Type: Volunteer

Benefits:

• Work from home

Schedule:

• Day shift
• Monday to Friday

Experience:

• Legal Secretary: 1 year (preferred)

Work Location: Remote

Trustee for Wokingham Pride

Do you want to support and increase the effectiveness of our LGBTQ+ charity?
You could be a trustee for Wokingham Pride, our family & disability-friendly organisation

Wokingham Pride is a small, grassroots Pride charity, and we are growing.  We are here for support to the LGBTQ+ community in the Wokingham Borough area all year round, and run an annual, family-friendly event in Wokingham town centre. That event is free, and everyone who supports the aims of Pride is welcome. We have a particular aim of being accessible to people with a disability or are neurodiverse, and to younger members of the community, along with their families, obviously all within a LGBTQ+ focus.

We have grown Pride from very small beginnings in 2019, registered as a charity in 2024 and expect to run a slightly larger event in 2025, with a team of volunteers to spread the workload, and a well-governed organisation to support them.

 Wokingham Pride is looking for more trustees to oversee our Governance and build our strategic vision.  Now a Charitable Incorporated Organisation, we will turnover ~£2.5k this year, with hope to at least double that in the next few years.

The role and what we are looking for in a new trustee

Trustees are the people who make the top-level decisions for our charity.
Our Board includes people from the LGBTQ+ community, and we are looking for allies and supporters to join as new trustees, as well as more members of the LGBTQ+ community. All trustees must be trans-inclusive and have a strong empathy with our beneficiaries and our activities.

Although we’d welcome people without experience of charity or of trusteeship, we are also looking for those with some experience of charity Governance, in order to raise our understanding of, and performance as, a Registered Charity.

If you can think strategically and plan long-term, you have the primary skills needed by our trustees; you’ll need to be able to work collectively with other Board members.

We are a charity not a business, but we apply business principles to governing our organisation. We want to expand the diversity of our board, in all meanings of the word, and strongly welcome applications from people from less-represented groups. 

The focus of a trustee is strategic, and trustees will not be expected to get directly involved in the organisation’s operations on a day-to-day basis; however, contact and liaison with our operational volunteers is expected.   

We ask for up to eight hours of your time per month, which includes all meetings, discussions, etc.  You will need access to digital communications, as much of our charity’s business is run that way.

How to apply  

This appointment is being managed for us by inVOLve Community Services, a charity-support organisation, who offer a no-obligation discussion by phone or video. A detailed Role Description and Skills Specification can be made available to you upon request.

You will need to be eligible to be a charity trustee, which we will explain. Trustee appointments are subject to satisfactory references.

Your CV or similar will be read by our existing trustees, and an interview offered as soon as mutually convenient.

I need to know more 

Contact Mike Allen via Quick Apply below for more information and arrange to have a no-obligation initial informal discussion (Teams/Zoom/phone)

URBAN YOUTH - VOLUNTEER WITH US!

New Start-Up - New Beginning - Endless Opportunities

Are you a creative and tech-savvy individual with a passion for digital engagement? Urban Youth is looking for a dedicated and innovative Social Media and Digital Volunteer to join our team. In this role, you’ll help boost Urban Youth’s online presence and connect with young people across London through engaging content and digital strategies.

In this role, you will:

• Manage our Social Media Platforms, take charge of Urban Youth’s social media accounts, creating fresh, exciting content that inspires, informs, and engages.

• Develop Digital Campaigns, by planning and executing impactful online campaigns that promote our youth programmes and attract support from the community.

• Create Multimedia Content, by designing graphics, edit videos, and write compelling posts to showcase our work and connect with our audience.

• Engage with our Online Community, by building relationships and interacting with followers on social media, fostering a sense of connection and belonging.

• Analyse Performance, by tracking and reporting on engagement metrics, helping us refine our approach and maximise our impact.

• Stay Ahead of Trends, by keeping up with the latest social media and digital marketing trends to ensure Urban Youth remains relevant and innovative.

We're Urban Youth

Urban Youth is an exciting and vibrant new start-up youth work organisation based in London, passionate about empowering London's youth to get involved, discover their path, and shape their destiny. Our vibrant community organisation is dedicated to uplifting young people through engaging, impactful youth work activities that inspire growth, connection, and self-discovery.

JOIN US AT URBAN YOUTH

Get Involved | Discover YOUR Path | Shape YOUR Destiny

Support a startup helping students in Uganda access reproductive health services ❤️

Wekume is a comprehensive mobile app designed to provide university students in Uganda with seamless access to reproductive health services, including counseling, testing, products, and health education, while also offering personal development resources like business incubation and career-building opportunities.

Partnerships Director

Volunteer Role Description (remote, unpaid)

Strategic Partnership Development: Identify, cultivate, and manage relationships with potential partners, including universities, healthcare providers, NGOs, and corporate entities.

MoU Drafting and Negotiation: Draft, negotiate, and finalize Memorandums of Understanding with partners to ensure clear, mutually beneficial agreements.

Relationship Management: Maintain and strengthen existing partnerships through regular communication, meetings, and collaborative initiatives.

Collaborative Strategy Implementation: Work closely with internal teams to align partnership strategies with Wekume’s goals and objectives.

Impact Measurement and Reporting: Develop metrics to assess the effectiveness of partnerships and provide regular reports on progress and outcomes.

Networking and Representation: Represent Wekume at industry events, conferences, and meetings to promote our mission and identify new partnership opportunities.

Innovation and Growth: Explore innovative partnership models and growth opportunities to ensure Wekume remains at the forefront of SRH education and services.

PS: MAKE SURE TO INCLUDE A CV

Weekly Time Commitment

7-9 hours per week

Duration of Volunteer Role (remote)

6+ months

We have 250 local groups which play a vital part in supporting people affected by MS across the UK. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Group Coordinator for our Brent group. As our local Group Coordinator you’ll take the lead in making sure your local group works as effectively as possible. You’ll recruit, induct and support other group volunteers to make sure your group’s activities meet the needs of your local MS community. You can see a video about one of our Group Coordinators here.

In this role you’ll be able to develop your leadership, management, communication, organisation and motivation skills. 

Time Commitment

We estimate this role will need around 5 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the Brent area to carry out this role.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

We have 250 local groups which play a vital part in supporting people affected by MS across the UK. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Group Coordinator for our Richmond and Kingston group. As our local Group Coordinator you’ll take the lead in making sure your local group works as effectively as possible. You’ll recruit, induct and support other group volunteers to make sure your group’s activities meet the needs of your local MS community. You can see a video about one of our Group Coordinators here.

In this role you’ll be able to develop your leadership, management, communication, organisation and motivation skills. 

Time Commitment

We estimate this role will need around 5 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the Richmond and Kingston area to carry out this role.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Shout is the UK’s only free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. When people text 'Shout' to 85258, they are connected to a Shout Volunteer for a text conversation. Our volunteers provide a safe space for people to share what's causing them distress, while showing warmth and compassion.

Tasks and Responsibilities

If your application is successful, you’ll be enrolled in a training group. New groups start every two weeks.

Shout Volunteers receive 25 hours of free training in communication, listening, managing and assessing risk, and problem solving. The training is self-paced and done online. You’ll learn how to bring people in distress to a place of calm and practice skills that will be useful to you throughout life.

As we are investing in you throughout your time with us, our hope is that you will complete the training in a timely manner and look at this as a longer term commitment. The experience you gain over time is valuable and our goal is to have volunteers commit to 200 hours on the platform, which can take up to two years to complete, as we ask you to take one 2-4 hour shift per week. 

Our Volunteer Training Support team is here to support you, answer any questions and provide feedback during training and throughout your time with Shout. You’ll be joining an incredibly supportive volunteer community and have access to the resources you need to do your role.

As a volunteer, you’ll be supporting people in distress, so it’s important we see the skills required to do that while you are in training. While most trainees complete the training and go on to volunteer, not everyone will pass the training. If this happens, there are other ways you can still support us.

Selection Criteria

A Shout Volunteer is kind and compassionate, a good listener, and has the ability to remain calm when supporting people in crisis. You will also:

• Understand the difference between being friendly and being a friend

• Be aware of your own mental health and wellbeing

• Be open-minded

• Be supportive

• Be reliable

• Be discreet and able to respect confidentiality at all times

• Be accepting and non-judgemental

• Be passionate about contributing some of your time to a cause such as Shout

• Adopt a growth mindset, and be willing to accept feedback

Requirements

• You must live in the United Kingdom or New Zealand while volunteering. 
• You must be over 18 years of age.
• You will need a reliable internet connection and a private place to take your shift.
• All of your volunteering must be done using a laptop or desktop computer and Google Chrome.

It’s worth spending time thinking about the nature of the role, and whether it’s right for you. We support all texters, regardless of race, religion, sexual identity or issue. You will need to be comfortable addressing topics frequently discussed with texters (suicide, self-harm, depression, etc.) without compromising your own mental health. 

Before you apply, please consider whether either of the following applies to you:

• Have you recently experienced grief, loss or change issue/s? For example; someone close to you has been ill or has died, you’ve lost your job, your relationship has ended.

• Is your current mental health and wellbeing in a place such that the stress and pressure of listening to the challenges of others would bring additional burden to you personally?

Benefits to Volunteers

The role is rewarding and can save lives. Shout Volunteers tell us they gain a sense of pride, satisfaction and purpose from taking conversations. They also tell us that their own wellbeing increases, they learn valuable skills and gain experience they can use at work and in their personal lives.

Volunteering can also be a great addition to your CV. You do not need to have any past experience in mental health to be a Shout Volunteer - we’ll provide you with all the training and support you need to do the role.

Application Process

You will need to create your account and fill in the application using a laptop or desktop computer and in a Google Chrome browser. This is a standard requirement for all of our systems at Shout, from the application through to the platform.

You should leave up to an hour to complete the form. As Shout is a text based service and we do not conduct in person interviews for our volunteer candidates what you write in your application and the strength of your references are how we get to know you. 

We appreciate when candidates take the time to write thoughtful, considered answers. We recommend you review your application with an eye toward things like spelling, grammar and punctuation. While some of our texters will occasionally reach out using more informal text speak, our volunteers respond in full sentences and double check their messages for accuracy before hitting send. 

Your application will be reviewed once we have received responses from both of your references. We ask for a personal reference and a professional reference. The personal reference can be a friend or colleague but the other must be someone who knows you professionally or has supervised you in some way. 

This could be a manager or supervisor from where you work or a teacher or educator from where you study. We recommend you choose references who are able to speak to your ability to fulfil the selection criteria outlined above.

We do not accept references from family members. This includes your partner or their relatives, your children, siblings, aunts, uncles, cousins, grandparents or godparents. 

Please allow up to a month for us to review your application and return a decision. 

If your application is approved, you can book your place on training. Training groups usually start every two weeks and spaces are available to book a couple of months ahead. While you are in training and before you are allowed on the platform we will carry out a background check.