Communication officer jobs in Kensington, greater london
The Head of Delivery leads Home-Start Camden & Islington’s family support services, delivering high-quality, responsive support that puts children and families at the heart of everything we do.
The role brings together strategic leadership, operational management and frontline oversight, ensuring services are safe, effective and responsive to the diverse needs of local families. The Head of Delivery will lead and support a team of staff and volunteers, foster a culture of learning and reflective practice, and build strong partnerships with local organisations, health professionals and statutory agencies to improve outcomes for families.
With extensive experience of working in and leading services for children and families, the postholder will ensure robust safeguarding, quality assurance and impact monitoring across services, using evidence and feedback to drive continuous improvement. They will play a key role in shaping the future of Home-Start’s services in Camden & Islington, championing the organisation’s values and its commitment to equality, diversity and inclusion in everything we do.
Key Responsibilities
Leadership and Management
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Lead, motivate, and support a diverse team of staff and volunteers, fostering a culture of learning, reflective practice, and high-quality service delivery.
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Line manage Family Liaison Managers and the Community Project Manager, providing supervision, performance management, professional development, and wellbeing support.
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Oversee volunteer recruitment and management processes, ensuring they are effective and aligned with organisational standards.
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Act as deputy to the CEO, providing leadership and oversight in their absence and supporting strategic decision-making.
Service Delivery Oversight
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Ensure the delivery of family support services meets organisational standards, safeguarding requirements, and the needs of local families.
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Monitor operational processes, including referrals, caseload management, and community project delivery, ensuring staff and systems operate effectively and efficiently.
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Oversee projects and community events, ensuring they are delivered successfully and aligned with organisational priorities.
Safeguarding, Quality, and Impact
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Maintain robust safeguarding policies and procedures across all services, ensuring staff are trained and supported in safeguarding responsibilities.
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Implement and oversee quality assurance and impact monitoring systems, using data, feedback, and evaluation to inform decision making and continuous improvement.
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Ensure compliance with statutory and organisational standards, including legislation relating to children, families, and volunteer management.
Partnerships and Stakeholder Engagement
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Develop and maintain collaborative relationships with local services, health professionals, statutory agencies, and voluntary sector organisations to strengthen outcomes for families.
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Represent Home-Start Camden & Islington externally at meetings, networks, and partnership forums.
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Advocate for the needs of families in Camden & Islington and contribute to service development informed by local community needs.
Strategic Contribution
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Contribute to organisational strategy, planning, and policy development, ensuring operational delivery aligns with Home-Start Camden & Islington’s goals.
The client requests no contact from agencies or media sales.
Job Purpose
The Head of Campaigns will work to ensure that we meet our UK campaign goals, currently for Marine Protected Areas, Sustainable Fisheries, and Offshore Oil and Gas.
Reporting to and advising the Executive Director, and working closely with the Leadership Team, you will oversee the planning, development and implementation of all delivery across our current campaigns. You will manage the Campaigns team (2 direct and 2 indirect reports) to ensure that we deliver impactful campaigns that ultimately achieve our goals.
Eligible candidates should be confident and proactive, with the ability to oversee multiple projects, and with excellent team management skills. They must have sector relevant campaigning experience, be able to support and advise during the annual strategic planning cycles, and be enthusiastic and positive in response to the changing demands of a small team. They must be passionate, and able to design and develop creative and bold campaign strategies alongside our small but experienced team.
The position will be hybrid, with 3 days per week (Tues-Thurs) based in Oceana’s UK offices in Newquay, Cornwall or Paddington, London. Regular national, and occasional international, travel will be required to meet team members and stakeholders in geographically diverse locations, including Washington, DC.
Oceana
Oceana is dedicated to protecting and restoring the world’s oceans on a global scale. We are a leader in science-based advocacy, and we campaign for policies to make the world’s oceans more abundant, vibrant, and biodiverse. Globally, Oceana has won more than 325 policy victories for marine life and habitats. From stopping bottom trawling in sensitive habitat areas to protecting sea turtles from commercial fishing gear, our victories represent new hope for the world's ocean. Our talented staff consists globally of about 240 people, working in more than twelve countries, including scientists, communications, fundraising, finance, administration, policy, and advocacy experts. All team members have the opportunity for occasional travel to our headquarters in Washington, DC to connect with the global network.
Oceana in the UK is tightly focused on some of the biggest threats facing UK seas, including protecting seabed habitats, ending overfishing, and preventing new offshore oil and gas developments.
We fight for UK seas to get the protections they deserve through highly visible campaigns and detailed policy interventions to secure measurable changes to rebuild and maintain ocean abundance and health. We act as a vital public-policy interface – raising the profile of our issues through campaigns, science, communications, and expeditions, and influencing policymakers directly for commitments at key moments throughout the year.
Our small, experienced, and highly motivated team work in geographically diverse locations in London and Cornwall, coming together both digitally and in person as part of developing and delivering our ambitious campaign strategy to restore ocean biodiversity and abundance.
We’re proud to be bold, creative, agile and visual in our campaigns, and proud of the team we’re creating here in the UK. We’d love for you to join us.
Responsibilities
- Lead all current campaigns, and take accountability for the quality, timeliness and success of all campaign activities and deliverables in support of our campaign goals.
- Oversee all projects across the campaigns team including (but not limited to) campaign actions and launches, public mobilisations, digital actions, NGO partnerships and coalitions, and potential legal challenges.
- Oversee and document project planning, ensuring activities are underpinned by an effective theory of change, and ensuring input and buy-in is secured from all relevant members of the UK and HQ teams.
- Monitor and evaluate progress against plans, ensuring effective delivery of campaign objectives.
- Oversee the campaign calendar and budget, ensuring that all campaign deliverables are managed and delivered on time and to budget, with any updates accurately reflected in the quarterly reforecast process.
- Work closely with the Executive Director, Leadership Team and global team members on the strategic development and innovation of campaigns, reviewing and setting annual plans, longer term goals, and new campaign areas.
- Understand and monitor all components of all campaigns and be able to confidently communicate progress and details to internal and external stakeholders.
- Oversee public affairs activities, manage political consultancy and co-ordinate Oceana presence at relevant political meetings and events.
- Collaborate closely with senior Science and Research, Policy, and Communications colleagues to ensure campaigns have robust and complementary foundations across all departments.
- Work with the UK leadership team to develop and communicate a compelling campaign vision and strategy to Oceana staff, supporters, donors, and allies.
- Work as part of the UK’s Leadership Team, contributing to decision making and overall progress towards organisational goals, and represent campaigns in this forum.
- Represent the Leadership Team in person in the London or Cornwall office 3 days per week (Tues-Thurs), providing direction and guidance and promoting a positive working culture.
- Manage and support 2 line reports, and 2 indirect reports, helping to coach and lead a high-performing Campaigns team.
- Build strong external relationships and represent Oceana UK to ensure we advance our campaign goals with a wide range of stakeholders, including civil servants, politicians, the fishing industry, NGOs, and businesses.
- Draft timely, accurate and compelling funder and supporter reporting.
- Draft periodic progress reporting on UK campaign goals and milestones for Oceana’s global board.
- Be prepared to represent the organisation publicly where needed, including through media interviews, speaking events, and writing.
- Ensure a strong commitment to the organisation's values and vision, as set out by Oceana globally.
- Travel occasionally, both nationally and internationally, to meet with team members and wider internal and external stakeholders.
- Other responsibilities as appropriate and necessary to achieve campaign and organisational objectives.
Candidate Requirements
Education and work experience:
- At least 7 years of professional experience in campaigning, ideally toward ocean or environmental goals (essential).
- Experience leading and developing campaign strategic plans, alongside detailed annual plans and budgets.
- Proven experience developing innovative, bold and creative campaign activities in support of overall campaign goals.
- Experience as an active member of a Leadership Team or Management Team in a similar organisation.
- Extensive line management experience, including of multiple reports.
- Experience working in an international NGO (preferred).
- Experience working closely with policy colleagues, lobbying and negotiating with civil servants in government on policy matters.
- Experience working closely with communications colleagues, ensuring effective messaging and engaging growing audiences.
Skills and knowledge:
- Familiarity with fisheries or marine and environmental regulations, legislation and policies in the UK, as well as with the key institutions and decision-making processes.
- Excellent project management skills, with demonstrable experience managing and prioritising multiple workstreams, tasks, projects and timelines effectively.
- Attention to detail and a commitment to quality and impactful campaign outputs.
- Excellent management skills, and proven ability to work effectively in a team environment.
- Excellent relationship building and stakeholder management skills, and the ability to work collaboratively with staff and with other organisations and allies.
- Strong analytical skills with the ability to collect, organise, analyse, and disseminate significant amounts of information with attention to detail and accuracy.
- Good understanding of the principles of Justice, Equity, Diversity and Inclusion, and a proven commitment to improving these in the environmental space.
- Excellent communication and public speaking skills, with the ability to speak confidently in the media and at events.
- Integrity and the ability to work with confidential information with discretion.
Equal Opportunities
Oceana is committed to having a diverse workforce that is representative of the community it serves at all levels of the organisation, and we particularly welcome applications from candidates who are currently underrepresented within the conservation sector.
All offers of employment are conditional upon the successful completion of reference checks and a criminal background check.
- Application Deadline: Sunday 11th January
- Interview Dates (TBC)
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Overview
At Young Roots, we want to see a compassionate and welcoming society for young people seeking safety. We work alongside young refugees and asylum seekers in the UK, building trusted relationships, providing practical and emotional support and promoting young people's rights and power.
Our youth hubs and casework are transformative for young refugees, enabling young people who have fled danger, experienced traumatic journeys, and are often here alone to find community and connection, a space to be a young person, and access support to address a range of practical challenges they face. We also draw on our evidence from working every day with young refugees and asylum seekers to call for change to the laws and policies which are harming young people.
About the role
This is an exciting opportunity for an experienced finance professional to play a vital role in ensuring Young Roots can continue delivering life-changing support to young people seeking safety.
As our Finance Lead*, you'll be the go-to finance expert, keeping day-to-day operations running smoothly while translating complex financial data into accessible insights that empower our teams and leadership to make informed decisions. You'll manage everything from month-end processes and statutory accounts to cash flow forecasting and funder reporting, ensuring financial integrity through robust systems and controls.
This isn't just number-crunching – you'll be a trusted finance partner, working collaboratively across the organisation to support effective budget management, shape future initiatives, and ultimately help us maximise our impact for young refugees and asylum seekers.
The role requires proven experience in charity finance, including independently managing month-end processes, producing statutory accounts in accordance with Charity SORP, and managing grant funding. You'll need an accounting qualification (AAT Level 4, full- or part-qualified ACCA/CIMA, or equivalent by experience) and hands-on experience with accounting systems such as Xero, Sage, or QuickBooks.
Most importantly, we're looking for someone who can communicate financial information in ways that make sense to non-finance audiences, work confidently with senior stakeholders, and is motivated by supporting our mission.
We welcome applications from candidates with diverse career paths. If you've gained relevant skills through non-traditional routes or timeframes, we encourage you to apply.
This is a permanent role offering 21-35 hours per week (0.6-1.0 FTE); we're open to any hours within this range. The role is hybrid, with two days at one of our London offices. Salary is £40,973-£45,199 per annum pro rata.
*Other organisations may call this role Finance Manager, Finance Business Partner or Financial Controller.
How to apply
Please submit your CV and a personal statement by the closing date outlining how you would be a great fit for the role.
Your personal statement should be no more than 800 words, answering the following questions:
- What is your motivation for working with Young Roots?
- What is your motivation for applying for this role specifically?
- What skills and experience would you bring that will enable you to be successful in this role?
Please ensure you refer to the minimum requirements on the person specification and provide examples to demonstrate how and where you meet the criteria.
Please submit your application via CharityJobs.
Please note that Young Roots is closed from Wednesday, 24 December 2025, and will reopen on Monday, 5 January 2026. There may be a delay in getting back to you during this time.
No agencies, please.
Closing date: Midday on Monday, 12 January 2026.
Interviews: Week commencing Monday, 19 January 2026.
Young Roots recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage applications from people of all backgrounds, particularly those who face disadvantage in employment, such as people from Black, Asian and minority ethnic backgrounds, LGBTQ+ individuals and people with disabilities. As an organisation that supports refugees, asylum seekers and migrants, we particularly welcome applications from people within these communities. We offer a guaranteed interview to candidates with lived experience of the asylum system and those with disabilities, where they meet the essential elements of the person specification. If aspects of the application process create barriers to you applying, or if you'd like any adjustments to the process, or an informal discussion or advice on your application, please get in touch. We would also like to alert you to organisations that support people from under-represented groups and can advise you on applying for this role - for example, Scope, Young Women’s Trust, and Experts by Experience.
Young Roots is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. We take this duty very seriously.
Our work is underpinned by policies and procedures which promote safe working practices. We have a training and supervision framework that everyone is expected to comply with, along with systems for monitoring, quality assurance, and collecting service user feedback. Upon joining, you will be expected to be part of this approach to safeguard our service users.
All posts are subject to safer recruitment protocols, which include vetting checks such as enhanced criminal records and barring, scrutiny of employment history, references, and other checks.
To view the job description for the role, please see the link above.
How to apply
Please submit your CV alongside a personal statement by the closing date, within our application form (in the Quick apply link below), outlining how you would be a great fit for the role.
Your personal statement should be no more than 800 words, answering the following questions:
1. What is your motivation for working with Young Roots?
2. What is your motivation for applying for this role specifically?
3. What skills and experience would you bring that will enable you to be successful in this role?
Please ensure you refer to the minimum requirements on the person specification and provide examples to demonstrate how and where you meet the criteria.
Working alongside young people seeking safety - building trust, providing practical and emotional support, and promoting their rights and power.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Your role
We are seeking an Impact & Partnerships Coordinator to support Design for Good’s programme and project initiatives. We’re looking for someone who believes deeply in our mission and brings energy, strong project administration skills, and a genuine commitment to social and environmental impact.
You will work closely with project teams, programme staff and senior management to help deliver our impact and partnership strategy, providing essential coordination and administrative support across our innovation projects and global collaborations.
Our working environment is informal, multilingual and team-oriented, with a strong emphasis on learning, ownership and initiative. This role offers the opportunity to engage with an inspiring international network and support the delivery of impact-driven programmes that improve life through design.
You will work closely with the Impact & Partnerships Lead on day-to-day delivery and report to the Managing Director of Design for Good.
Key requirements
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3+ years’ experience in project coordination, project administration, PMO or a similar role.
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Degree in a relevant field preferred but not required.
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Excellent written and spoken English; additional languages are a plus.
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Strong organisational skills and attention to detail, with the ability to prioritise and meet deadlines.
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Comfortable working independently within a remote, international team.
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Able to manage multiple priorities across impact projects.
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Proactive, with strong ownership, follow-through and a practical mindset.
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Curious and people-oriented, able to build relationships across partners and collaborators.
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Passionate about designing for good and improving lives through inclusive, thoughtful work.
Key responsibilities
Programme governance
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Provide administrative support to ensure smooth project execution and effective use of collaboration platforms.
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Schedule meetings across time zones with clear communication and calendar management.
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Take concise meeting minutes and capture key decisions and actions.
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Prepare clear recap emails summarising discussions and next steps.
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Support the coordination of online and in-person events.
Impact reporting
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Support impact reporting for annual reviews, presentations and briefings.
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Contribute ideas to strengthen implementation and maximise impact.
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Maintain and update impact dashboards.
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Help translate survey outcomes into clear insights.
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Support reflection moments with partners to strengthen project initiatives.
Partnerships coordination
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Support coordination and stewardship of partnerships across NGOs, corporates, mentors and designers.
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Assist with onboarding new alliance members and coordinating partner agreements.
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Track project plans, risks and progress; prepare status updates.
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Manage project documentation to ensure materials are organised and accessible.
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Maintain project trackers using tools like Excel, Notion or similar.
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Carry out due-diligence checks for prospective partners.
Preferred skills and qualifications
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Strong written and verbal communication skills.
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Comfortable working with impact data.
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Ability to work across cultures, geographies and sectors.
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Strong teamwork skills in a diverse, global setting.
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Proficiency with tools such as Microsoft Office, Notion, Miro and Moodle.
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Ability to manage multiple tasks in a fast-paced environment.
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Strong time-management skills and reliability.
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Passion for social and environmental impact; experience in the non-profit or charity sector is a plus.
Design for Good builds, trains and focuses a passionate global creative community to design direct and lasting impact for the United Nations’ SDGs.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Impatience Earth is a non-profit climate philanthropy consultancy founded in 2020 with a mission to educate, challenge and inspire wealth holders to take bolder funding decisions to address the climate emergency.
For the first time, we will be undertaking work to focus specifically on climate resilience in the UK. Currently this work sits with two existing team members, and a network of Associates and advisors. We are hiring a new team member to support this work on a fixed-term contract running from 2026-2027.
Why UK resilience? We can see the impacts of climate change in the UK are rapidly increasing - from direct impacts such as extreme heat, flooding and heavy rainfall, to direct knock-on effects such as increasing food prices. What is often hidden is the social, economic and racial injustice at the core of climate vulnerability in the UK. The people who are disproportionately impacted by climate change are also most likely to be excluded from the process to address it. This includes women and girls living at the intersections of poverty, disability and race who remain overlooked by climate policy and interventions, even though the inclusion of women in environmental decision-making processes has been shown to have a positive impact on their outcomes.
Climate change is occurring at the same time as trust in British society, democracy and politics is collapsing. As recent research from Climate Outreach shows, voters in the UK feel overlooked, disillusioned about the present and fearful for the future, and many are yet to be convinced that net zero offers a positive way forward.
Yet research also shows that the majority of the public do care about climate change and protecting nature, and we know from our work that there are individuals and groups across the UK who are taking action to create a more resilient future - often on a shoestring budget. When Impatience Earth convened funders around the topic of climate resilience in the UK, we had a lot of interest. We also heard that a common challenge is identifying resilience-building work to fund. A recurring question was ‘resilience-building work: how do we know it when we see it?”
This new role at Impatience Earth is designed to help us answer two key questions:
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How do we use our position and bird's-eye view of the philanthropy ecosystem to make climate philanthropy work more effectively for marginalised communities in the UK and withstand political headwinds?
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How do we build the ecosystem for gender just climate action in the UK?
To answer these, it will be important to work in partnership and collaboration with other UK philanthropic support organisations (such as the Environmental Funders Network); help build bridges between the different organisations and groups doing this work across the UK; and shine a light on the opportunities for funders and policy-makers to support climate action that builds the resilience of the people who are most affected, but often overlooked. This role is an exciting opportunity to increase awareness and action in the philanthropic sector around the different dimensions of climate risk in the UK, especially as a result of gender inequity, poverty and other intersecting forms of marginalisation.
About Impatience Earth
Impatience Earth is a non-profit climate philanthropy consultancy with a mission to educate, challenge and inspire wealth holders to take bolder funding decisions to address the climate emergency. Since 2020, IE has catalysed over £250 million in new philanthropic funding for climate action around the world, of which over £90 million has already been disbursed to impactful organisations working to mitigate climate change and build the resilience of communities in the face of increasing climate risk.
With a core focus on climate justice, Impatience Earth explores with funders how they can effectively resource and partner with the leaders and communities on the frontline of climate actions who are often overlooked and underfunded by mainstream climate philanthropy. Impatience Earth’s portfolio of work in the UK is increasingly focused on how funders can build the power of local communities to increase their resilience against increasing climate impacts - such as extreme weather events - that also exacerbate existing vulnerabilities.
Requirements for this role
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You live and are legally able to work in the UK (unfortunately we are unable to sponsor UK work visas)
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You have a good understanding of the way that climate change will intersect with different forms of oppression and vulnerability in the UK, particularly gender but also: racism, poverty and class inequality, disability, discrimination due to sexual orientation, faith, migration status and other factors.
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You have a good understanding of the ways that climate change is already impacting communities in the UK, as well as solutions relating to resilience-building.
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You have a good understanding, likely through your own lived experience, of the difference in economic opportunities and investment beyond London and across the different parts of the UK.
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You have a demonstrated ability to build trusted working relationships with a range of stakeholders, which might include: community-based organisations, philanthropic foundations and local authorities.
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You are respectful of people with different backgrounds, cultures, faiths and lived experiences.
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You are curious and a good listener.
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You are highly organised and motivated to work in a fast-paced organisation.
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You enjoy working in-person with different stakeholders, and you’re happy to travel to other parts of the UK when required to attend in-person meetings, events and represent Impatience Earth (travel expenses will be covered).
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You can lead, and contribute to, research and written reports that can be shared with funders and external audiences.
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You are highly competent with online working and online collaboration including: email, Zoom conferencing, and online documentation.
Day-to-Day Activities
Whilst this work is still being developed, and you will have an opportunity to shape it, the day-to-day activities will likely include the following.
Strategy
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Support the development of Impatience Earth’s UK resilience strategy, by reviewing existing plans and providing feedback and suggestions.
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Throughout this role, share learnings and feedback with the Impatience Earth team, Associates and other stakeholders, aiming to ‘work in the open’.
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Help Impatience Earth to recruit and work with a group of advisors.
Relationship building and new collaborations
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Connect with the UK organisations and individuals that Impatience Earth has already built relationships with, identify opportunities to collaborate, and take plans forward. This could include convening a roundtable or co-designing an event.
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Make new connections with individuals and organisations outside of Impatience Earth’s existing network who are working to build the resilience of communities across the UK. This could be through attending conferences, community events, or cold outreach and calls.
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Build bridges between organisations and funders working across different themes (such as climate and gender) to strengthen the ecosystem on intersectional climate resilience.
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Develop and maintain excellent external relationships, always acting as an ambassador for Impatience Earth, to help build our reputation and profile.
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Manage the planning and execution of events, including developing an agenda, giving presentations, facilitating group discussions, and providing logistical support.
Research and writing
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Support Impatience Earth to develop a taxonomy for gender-just climate resilience in the UK, that will later be shared with funders and other external stakeholders.
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Work with other team members to conduct research and mapping that can form the basis of recommendations for funders.
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Draft high-quality written reports, blogs, presentations and other online materials on the topic of intersectional, gender-just climate resilience.
Internal knowledge management and communication
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Communicate across the Impatience Earth team, with colleagues working in different parts of the world, to share information and cross-check opportunities. As a remote team, our work is made possible by internal knowledge management and communication. This will include:
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Timely writing up of notes and actions from meetings you attend and saving on our Google Drive
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Sharing time-sensitive insights and opportunities with the team on Slack
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Joining weekly online team meetings
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Benefits
As part of this role, you will have a pro rata allowance of 25 days paid annual leave, individual coaching, a professional development budget and be part of a passionate team committed to advancing climate action. We have taken a range of steps to build an inclusive and welcoming work culture and we hope we will receive applications from people from a range of backgrounds.
How To Apply
We are not able to sponsor visas unfortunately and are not doing calls with candidates in advance of applications.
We are committed to inclusive recruitment. If you have any access requirements or need reasonable adjustments at any stage of the recruitment process, please let us know so we can discuss how to support you.
Stage 1: Submit your CV plus either a cover letter (1.5 pages max), or a short video, that includes details about your relevant experience for the role and why you think you’ll be a good fit. Please consider the Requirements for this role section when you write your cover letter/record your video, particularly points 2-5. Please submit documents in PDF format as we are unable to open MS Word files.
Stage 2: Shortlisted candidates will be invited to an initial video interview carried out via Zoom to discuss your experience and what excites you about the role. We will send all candidates the interview questions in advance.
Stage 3: You will be asked to complete a short assignment at a time that suits you. At this stage in the process, we will offer candidates a £50 stipend to cover the time invested in this exercise.
Stage 4: As part of the final interview stage, you’ll be invited to a full interview and we will be sending all candidates the interview questions in advance. At this stage in the process, we will offer candidates an additional £50 stipend to cover the time invested in preparing for interview.
Who You Will Meet
As part of the interview process, you will meet our CEO Yasmin Ahammad, Director Sarah Farrell and People and Wellbeing Director, Heather Salmon. For more information, see our website impatience.earth.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Structure
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Reports to: Director of Learning and Impact
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Direct reports: Programme Leads, Programmes Coordinator
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Location: Haringey, with travel across London boroughs as required
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Hours: 40 hours per week (including 1 hour lunch break)
Benefits
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25 days annual leave plus 8 bank holidays, your birthday off, and an extra day per year of service (up to 5 additional days)
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Death in Service cover (up to 4x annual salary / fixed amount for part-time roles)
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Enhanced sick pay
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Eye care benefits for those using display screens
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Up to £750 annual CPD budget to support your professional development
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A dedicated wellness package promoting staff health and wellbeing
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Team building and transformation days to strengthen collaboration and personal growth
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Professional mentoring and ongoing supervision
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A comprehensive induction and training programme to help you thrive from day one
About Sister System
Founded in 2018, Sister System is a charitable organisation and an Open College Network (OCN) approved centre dedicated to empowering girls and young women aged 13-24 affected by the care system.
Our approach is co-designed with care-affected young women to ensure that their lived experiences continue to drive meaningful change and shape our progression. Built on proven therapeutic models, our long-term mentoring, accredited qualifications, and leadership development programmes strengthen resilience, confidence, and essential life skills.
Our model seeks to break intergenerational cycles by equipping young women with the tools to thrive and lead change. Through a strong sense of community, peer networks, and trusted adult relationships, we create clear pathways into education, employment, and socio-economic stability, supporting a life free from abuse.
Throughout her journey with Sister System, each girl participates in weekly one-to-one and group sessions focused on self-education and personal growth. These sessions explore the social and emotional transition to womanhood while building a supportive network of “sisters” who continue to empower one another during key life transitions. Our programmes are accessible to girls and young women at any stage of educational attainment, enabling all Sis-Stars to learn, grow, and thrive.
Our Programmes
All our programmes have been co-curated with young women in care and are built upon proven therapeutic models of intervention. We deliver a set of inclusive, empowering, enabling, and exploratory programmes. These focus on self-education, investigating the social and emotional impact of the transition to womanhood and creating a network of sisters who can continue to support each other's growth throughout key transitional periods. Our programmes are delivered in such a way that sisters at any stage of educational attainment can access, learn, grow, and thrive.
Job Purpose
Sister System is seeking an experienced and dynamic Head of Programmes to lead the operational delivery and continuous improvement of our mentoring, learning, and development programmes for care-affected girls and young women aged 13–24. The postholder will oversee the full programme cycle — from referral and assessment through to delivery, evaluation, and progression — ensuring all work is trauma-informed, evidence-based, and aligned with Sister System’s mission and OCN accreditation standards. Acting as the central link between the leadership team and delivery staff, the Head of Programmes will manage and develop a high-performing team, maintain quality assurance across all programme stages, and foster strong partnerships with schools, local authorities, and community organisations to drive measurable impact and long-term systemic change.
This role holds operational oversight of all programme delivery, team management, and quality assurance, ensuring that our work achieves its intended outcomes, aligns with our organisational strategy, and continues to grow in impact and reach.
Key Responsibilities
Programme Leadership and Delivery
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Lead the design, coordination, and delivery of all Sister System programmes, services, and activities in line with organisational aims and funder requirements.
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Oversee programme planning, scheduling, and annual mapping to ensure smooth delivery and strategic alignment across all three stages (Enable, Enhance, Empower).
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Work with the Safeguarding Lead to manage referral, assessment, and placement processes to ensure beneficiaries are appropriately matched to programmes and mentors, maintaining high standards of transparency and accountability throughout.
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Ensure all delivery follows Sister System's three-stage programme model, safeguarding standards, and quality expectations. Support programme delivery where needed, maintaining a visible leadership presence.
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Monitor the service user journey using Sister System's monitoring and evaluation tools and Salesforce CRM, working with the Head of Monitoring & Evaluation to track progress against work plans, indicators, and our evaluation framework.
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Conduct regular programme review meetings with team members and stakeholders to enhance information sharing, efficiency, and effectiveness of programme implementation.
Programme Quality and Impact
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Oversee programme quality assurance, including risk assessment of referrals, benchmarking, and monitoring of Development & Progress reports.
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Work with the Internal Quality Assurer to ensure delivery meets agreed quality standards.
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Maintain oversight of portfolios of work produced by learners and mentors towards their qualifications, in collaboration with the Learning & Development Lead and EET Progression Lead.
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Support the collection, analysis, and reporting of programme data to evidence impact and inform organisational learning.
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Play an active role in the impact evaluation cycle, managing and adapting programmes in line with outcomes and goals.
Operational and Team Leadership
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Lead and support the mentor team in effective caseload management, ensuring appropriate workload balance and delivery quality.
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Line manage key programme staff, providing guidance, support, and supervision in line with organisational policies. Support staff wellbeing and development, ensuring a positive working environment.
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Ensure timely completion of paperwork, reports, and monitoring requirements across all programmes.
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Lead regular team meetings, contributing to a reflective, learning-focused organisational culture.
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Support implementation of Sister System's performance management systems and processes.
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Ensure compliance with all relevant policies and procedures, specifically safeguarding, Child Protection Policy, and Code of Conduct.
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Encourage a culture of learning, creativity, and innovation. Maintain good team communication and dynamics, taking remedial action when problems occur.
External Partner Management
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Commission and manage a pool of external facilitators and delivery partners to meet agreed programme outcomes.
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Build and maintain strong relationships with referral partners, funders, and external stakeholders to support programme delivery and growth.
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Represent Sister System externally, promoting our model of culturally responsive, trauma-informed mentoring.
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Ensure all staff, partners, and stakeholders have clear understanding of Sister System's mission, vision, values, and policies, reflected in programme implementation.
Strategic Development and Business Growth
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Contribute to the development of Sister System's programme strategy, aligning delivery with the 3-year plan and long-term system change goals.
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Contribute to Sister System's strategy development and revision by providing feedback on programme reach, impact, and strategic planning.
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Identify opportunities for programme innovation and growth, including developing new partnerships and supporting funding applications.
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Support senior leadership in reporting to funders and partners, contributing to organisational learning and sustainability planning.
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Represent Sister System at sector events and forums to promote our work and influence best practice in mentoring care-affected young women.
Safeguarding
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Sister System places the highest priority on safeguarding and promoting the welfare of children and young people.
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The Head of Programmes will serve as a Designated Safeguarding Officer (DSO) with responsibility for safeguarding in the organisation, maintaining good knowledge of safeguarding guidance (including Keeping Children Safe in Education and Working Together to Safeguard Children) and related legislation (e.g., the Children Act 1989).
Person Specification
Essential – Knowledge & Experience
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Significant experience in programme management, delivery, and coordination within the charity/social impact sector
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Proven track record of managing multiple programmes or projects simultaneously, meeting targets and deadlines
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Experience of line management and team leadership, including supervision and performance management
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Experience managing relationships with external stakeholders, including funders, delivery partners, and referral agencies
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Experience in safeguarding and child protection, including handling disclosures and managing risk
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Knowledge of the challenges faced by care-experienced young women and the care system
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Knowledge of effective monitoring and evaluation approaches and impact measurement
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Awareness of equality, diversity, and inclusion principles in service delivery
Desirable
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Experience working with vulnerable young people, particularly care-experienced individuals or young women
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Experience in mentoring programmes or youth development initiatives
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Experience working with trauma-informed and culturally responsive approaches
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Experience of co-production or 'by and for' programme design with service users
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Experience in qualifications-based programmes (e.g., accredited learning)
Skills & Abilities
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Excellent programme planning, coordination, and organisational skills with strong attention to detail
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Strong analytical skills with ability to interpret data and use it to inform decision-making
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Excellent written and verbal communication skills
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Ability to manage competing priorities and work effectively under pressure
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Strong relationship-building skills with ability to work collaboratively across teams and with external partners
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Highly developed cultural awareness and ability to work well in an environment with people from diverse backgrounds and cultures
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Problem-solving skills with ability to adapt plans and respond to challenges
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Ability to lead, motivate, and support a team, fostering a positive and reflective culture
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Strong administrative and IT skills, including proficiency with databases and monitoring systems
Personal Qualities
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Passionate commitment to Sister System's mission of supporting care-experienced young women
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Strong alignment with Sister System's values and approach, including 'by and for' and trauma-informed practice
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Empathetic and non-judgemental approach to working with vulnerable young people
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Resilient and able to manage emotional demands of the role while maintaining professional boundaries
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Flexible and adaptable approach to changing circumstances and organisational needs
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Commitment to continuous learning, reflection, and professional development
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High level of integrity, professionalism, and accountability
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Able to maintain confidentiality and handle sensitive information appropriately
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You will demonstrate Sister System’s values: Tenacious, Solution-focused, Masterful, Collaborative and Evidence-based
Other Requirements
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Enhanced DBS check will be required for this role
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Right to work in the UK
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Willingness to work occasional evenings and weekends as required by programme delivery
Safeguarding and Safer Recruitment
Sister System is committed to safeguarding and promoting the welfare of all children, young people, and vulnerable adults. The successful applicant will be required to complete an enhanced DBS check and provide two satisfactory references.
Equal Opportunity Statement
Sister System is an equal opportunity employer. We welcome applicants from all backgrounds and lived experiences, and we are committed to fair, inclusive and transparent recruitment. If you need any reasonable adjustments during the application or interview process, please let us know.
Recruitment Process
The post will be advertised from 16th December 2025; applications will close on 12th January 2026.
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First round of interviews will be 22nd January 2026,
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Second round interview will commence from the week of 26th January 2025
We work alongside girls and young women aged 13-24 affected by care, offering her an early intervention mentoring and educational programme.
The client requests no contact from agencies or media sales.
This is an extraordinary opportunity to join Belong’s Senior Leadership Team as Director of Programmes, a pivotal role at the heart of our mission. You will lead the design, delivery, and impact of Belong’s programmes across England and Wales, ensuring they are strategic, inclusive, and evidence-based. Working closely with the CEO and senior colleagues, you will shape programme strategy, oversee complex portfolios, and drive systemic change that strengthens social cohesion nationwide.
As Director of Programmes, you will:
- Lead strategic development and delivery of Belong’s place-based programmes, ensuring alignment with our mission and values.
- Oversee programme design, implementation, evaluation, and learning to guarantee quality and measurable impact.
- Line manage a talented team of Programme Leads and Coordinators, fostering a culture of collaboration and empowerment.
- Apply systems thinking to understand the interconnected nature of community, policy, and service ecosystems.
- Build and maintain high-level partnerships with funders, commissioners, local authorities, and community organisations.
- Represent Belong at national forums, events, and networks, championing our work and influence.
- Identify and pursue new opportunities for programme development and funding, supporting organisational growth.
This is a senior leadership position that combines strategic vision with hands-on delivery. You will play a key role in shaping Belong’s future and ensuring our programmes make a lasting difference to communities across the UK.
About You
We are seeking a visionary and experienced leader with:
- Proven experience in leading complex programme portfolios and delivering impactful initiatives.
- Strong strategic thinking and planning abilities, with a track record of shaping programme strategy.
- Excellent leadership and line management skills, with the ability to inspire and develop teams.
- Experience managing diverse stakeholders, from senior decision-makers to community partners.
- Familiarity with systems change and participatory approaches.
- Understanding of social cohesion, integration, and related social policy issues.
- Strong communication and influencing skills, able to translate complex ideas into accessible messages.
- Highly organised, diplomatic, and politically astute, with experience in income generation and bid development.
Desirable: Experience in areas such as Prevent, PCVE, community tensions, hate crime, or tackling misinformation.
Personal qualities matter too: we’re looking for someone passionate about improving cohesion and integration in the UK, collaborative and inclusive in their leadership style, and committed to equity, diversity, and inclusion.
Why Join Us?
At Belong, you’ll be part of a dynamic, values-driven team united by a shared commitment to creating a more inclusive and connected society. We offer:
- 30 days’ annual leave
- Hybrid working (typically 3 days in the office)
- Enhanced sick pay and family-friendly policies
- Opportunities for professional development and growth
Salary: £65,000–£70,000
Location: UK-wide (regular travel across England and Wales)
Contract: Permanent, Full-time
Closing Date: 12 January 2026
About Belong
Belong – The Cohesion and Integration Network is the UK’s leading not-for-profit organisation dedicated to building a more united and less divided society. We work with communities, local authorities, and national partners to strengthen trust, belonging, and resilience. Through innovative place-based programmes, research, policy influence, and thought leadership, we help create stronger, kinder, and more connected communities. Our growing membership spans local authorities, charities, civil society, and businesses, and we are proud to champion collaboration, diversity, and evidence-led approaches.
*Our office is based in Manchester and we offer hybrid working for those able to travel there. However, this role is open UK-wide and can be worked remotely, with regular travel across England and Wales required.*
The client requests no contact from agencies or media sales.
As our HyPE Manager you will set up, embed and lead the implementation of Voyage’s Horizons Youth Programme for the Environment, a pioneering employability, mentoring and wellbeing programme combining a weekly Job Club, renewable energy and green-skills training, construction pathways and embedded therapeutic support linked to employment opportunities delivered in partnership with Repowering London, New city College and Talking Quest.
The postholder will oversee recruitment, delivery and progression impact and outcomes for young people (16–21) from New City College, PRUs, Youth Offending Teams, courts, social workers and local schools, ensuring they are supported into education, apprenticeships, training or work. We are currently exploring expansion possibilities for the long term unemployed, as an alternative to custody and for refugee communities. We seek someone who can help embed the programme in the community college and assist our plans to expand.
• Please send your CV and a covering letter explaining why you want to work with Voyage.
• In your letter, show your passion for young people we serve and if possible some awareness of how the world impacts them and highlight your empathy, leadership and where possible your lived experience of the communities we serve.
• We value experience over qualifications, though qualifications are welcome.
• We aim to make an early appointment. Shortlisting and interview dates will take place in last week of January
• Feedback will only be provided to shortlisted candidates and only upon request.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
In this new role the Impact and Evaluation Manager will be critical to helping Bite Back demonstrate and strengthen the difference we make for young people, funders, partners, and wider society. You will lead the organisation’s approach to measuring, evaluating and learning from our work – ensuring that youth voice is at the heart of how we design, assess and communicate our impact.
You will manage Bite Back’s relationships with external evaluators, develop and track organisational KPIs, and work closely with programme and fundraising colleagues, trustees and funders to ensure we can evidence our outcomes clearly and compellingly. This role will also develop creative ways to tell the story of our impact – from robust evaluation reports through to case studies that bring young people’s voices to life.
RESPONSIBILITIES
The Impact and Evaluation Manager is accountable for:
Strategy and Theory of Change
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Working closely with the CEO to lead Bite Back’s organisational impact strategy, including refining and maintaining our theory of change.
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Translating our theory of change into clear outcomes, indicators and learning questions that guide programme design, campaigns and organisational priorities.
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Designing and overseeing Bite Back’s impact measurement framework.
Data Systems and Standards
- Leading on the collection, analysis and reporting of both quantitative and qualitative data, ensuring that youth voice and lived experience shape Bite Back’s evaluation approaches.
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Supporting the development and monitoring of KPIs across the organisation, providing clear insights and recommendations to the Leadership Team.
Donor monitoring and evaluation
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Working with fundraising and programme teams to design robust monitoring, evaluation and learning plans for funding bids, including developing outcomes frameworks, indicators, and evaluation budgets that align with Bite Back’s broader organisational impact framework.
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Working closely with the Senior Grants and Fundraising Manager to ensure Bite Back meets its impact and reporting commitments to funders.
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Leading on the development of Bite Back’s annual impact report and supporting the production of other compelling case studies, impact reports and evaluation outputs to communicate Bite Back’s effectiveness to funders, trustees, partners, the media and wider audiences
Building a Learning Culture
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Managing relationships with external evaluators, ensuring projects are delivered on time, on budget and to a high standard.
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Building evaluation capacity across the team, providing tools, training and support to colleagues to embed a culture of learning and continuous improvement.
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Embedding equity, diversity and inclusion principles in Bite Back’s impact and evaluation work, ensuring methods are inclusive, accessible and reflective of the communities we work with.
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Acting as a champion for a learning culture, communicating clearly and accessibly about impact, data and evidence, and supporting colleagues through changes to systems and ways of working.
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Staying up to date with best practice in youth-led evaluation, impact measurement and social change movements, and bringing innovative approaches into Bite Back’s work.
Please apply with a CV and covering statement (maximum two sides of A4) explaining why you are a good candidate for this position. The covering statement is your opportunity to tell us why you’re a good fit for this role. We know it’s a big job so we don’t expect you to have everything we are asking for on day one and we are committed to providing support and training. Do look at each point under Skills and Experience to give clear, specific examples of how you meet them through your personal or professional experience (volunteering counts too!) And don’t forget to tell us why you want the job!
OUR MISSION IS TO CHANGE THE WAY UNHEALTHY FOOD IS MADE, MARKETED AND SOLD, ESPECIALLY TO CHILDREN.
The client requests no contact from agencies or media sales.
About the Church Commissioners
Established in 1948, The Church Commissioners works to support the Church of England's ministry.
The main aspects to the work of the Church Commissioners are as follows:
Managing the endowment fund
The Investments team of c. 85 colleagues manages the Church's permanent endowment fund. This £11.1 billion fund (as at 31st December 2024) is one of the largest in the country and has its origins in Queen Anne's Bounty, which was established in 1704.
The fund represents a diverse investments portfolio, which is managed with a strong focus on responsible and ethical investments that enable the funding support for the Church of England to grow in line with agreed investment return targets.
Church-Facing Commissioner Teams
There are three Church-facing Commissioner Teams:
- The Church Buildings team of c. 35 colleagues supports dioceses and parishes with the care, conservation and development of historic church buildings, advises on permissions for changes to church buildings and provides guidance on architectural and heritage matters. It helps churches adapt for worship and community use and works with government to advise on policies that affect church buildings;
- The Mission & Pastoral Services team of c. 10 colleagues supports the creation, merger and closure of parishes and benefices. It oversees the adjustment of parish boundaries, supports dioceses on the legal framework for pastoral change, and handles the legal steps when a church building is no longer required for public worship, including finding suitable alternative uses or disposal;
- The Bishoprics & Cathedrals team of c. 40 colleagues advises on the provision of suitable housing and office accommodation for diocesan bishops and archbishops, funding bishops' working costs, and supporting cathedrals in their governance and sustainability. It also oversees , the historic library and record office of the Archbishops of Canterbury and the main archive for the documentary history of the Church of England.
Central Support and Governance
Overall, there are c. 10 colleagues in the Central support and governance team:
- The Commissioners' Secretariat team supports the Chief Executive, senior trustees and Board in all aspects of their governance;
- The Engagement Manager is responsible for working closely with a wide variety of Commissioners' teams to help ensure that the Church Commissioners has effective engagement with a wide variety of Stakeholders;
- The Strategic Programme management team varies in size depending on the strategic projects currently underway (see below for further details).
Church of England Central Services (ChECS)
The Church Commissioners is supported by a number of key enabling teams which are part of the Church of England Central Services. This NCI consists of Finance, Assurance, Technology, Data, Project Management, Communications and Legal teams. The ChECS team is c. 150 colleagues.
The Church Commissioners is accountable to Parliament, General Synod and, as a registered charity, to the Charity Commission. The Archbishop of Canterbury is the Commissioners' Chair and the current Deputy Chair is the Bishop of Salisbury. Three of the Commissioners' trustees are known as Church Estates Commissioners (CECs), who will be key stakeholders for this role. The First CEC chairs the Assets (investment) Committee and the Second CEC is an MP who helps exercise accountability to Parliament. Both are appointed by HM The King on the advice of the Prime Minister. The Third CEC chairs committees that oversee the work of the Church-facing Commissioner Teams and is appointed by the Archbishop of Canterbury.
The Director of Strategy and Engagement has direct responsibility for Central Support and Governance, comprising the Commissioners' Secretariat (4 colleagues), the Engagement Manager and the Strategic Programme Management team (c. 5 colleagues). Additional Strategic Programme team members may be added as further strategic projects are commissioned.
Strategic focus
- Support the Chief Executive and Board with the development, articulation and delivery of the Commissioners' strategic business plan to enable it to support the mission and ministry of the Church of England, engaging widely and authentically in so doing;
- Act as a close adviser and sounding board for the Chief Executive and leadership team, ensuring the provision of accurate and timely advice, briefings and presentations;
- Assist in developing and delivering plans and projects to give life to the business plan.
Communications and stakeholder engagement
- Advise on, and support, stakeholder engagement. Develop and implement engagement and communications strategies for key stakeholders and leaders, e.g., bishops, parliamentarians, dioceses and General Synod (the Church's legislative and deliberative body). This includes major projects and programmes of work and liaison with the Communications team;
- Champion the views of key stakeholders and beneficiaries within the Commissioners, helping to ensure that business plans and projects reflect the perspectives of the wider Church.
Project support
- Manage complex or sensitive strategic projects and issues, thinking through the consequences of those projects, decisions and communications, including considering reputation matters.
- Facilitate the implementation of change plans, working closely with the Commissioners' leadership team and other NCI executive team colleagues.
- Support the implementation of cross-NCI programmes from the Commissioners' perspective;
- Use the Project and Programme Methodology adopted by the Church Commissioners and participate in current project governance structures - working with the PMO to continue to improve this.
Provide leadership and support to project teams, including:
- the Programme Spire team (which is managing a multi-year research programme to understand and respond to the charity's historic links to African chattel enslavement);
- any changes to the organisational structure for the Church Commissioners, ensuring they are provided with appropriate performance targets and support. This should be done working closely with the appropriate Finance and People teams.
Leadership and wider context
- Keep up to date with current events, trends and concerns which might affect the work of the Commissioners, NCIs and the wider Church;
- Support the wider Church as a senior leader, contributing to the development of the NCIs. Draw connections between operational activities in different teams, and with other NCI activities where appropriate.
- A salary of c.£95,000 plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
- 30 days annual leave plus eight bank holidays three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
- Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Beyond Food Foundation is looking for an inspirational Food Engagement Lead.
Our programmes are built around the kitchen and dining table, you will work closely with our Head Training and Events Chef, CEO and Programme manager to craft sessions, workshops and experiences to leverage the power of food for changing lives.
A key role within the charity, the Food Engagement Lead will help the charity to deliver its strategic aims, being part of an exciting and dynamic team who change lives every day. You will bring an in depth knowledge of nutrition, food science and eating for wellbeing to the table. Using this to deliver training and activities which help people to engage with cooking, fresh food and a healthier, happier lifestyle.
Training, workshop facilitation, dietician expereince or nutritional coaching skills or experience would be a major plus.
£36,000/ 39,000 p/a 40 hrs P/W, between E6 Beckton and Central London locations
40hrs per week - Monday - Friday.
28 Days annual leave + bank holidays.
Please provide your CV and a covering letter of no more than two pages explaining why you feel you are a good fit for this role
At Beyond Food, we support individuals whose lives have unravelled to rebuild with purpose, pride, and community.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About YMCA St Paul’s Group
YMCA St Paul's Group is a charity committed to supporting and empowering young people and communities across London. We provide transformative youth work, essential community services, inclusive health and wellbeing centres, and supported accommodation for those at risk of homelessness.
Our mission is to help create thriving places for young people and flourishing communities. With over 150 years of service, we remain dedicated to long-term transformation of mind, body, and spirit.
About the Role
As a Housing and Support Assistant, you will play a crucial role in delivering high-quality housing and support services to our residents. You will often be the first point of contact for residents and visitors, responding to a wide range of enquiries and offering clear, holistic, and informed guidance.
This role is wonderfully varied, combining customer service, reception duties, safety responsibilities, and building support. Whether welcoming new residents, assisting Health & Wellbeing members, or responding compassionately to concerns, you will be a key representative of YMCA St Paul’s Group throughout the night.
Key Responsibilities
Deliver Outstanding Customer Service
Be the warm, reassuring presence that sets the tone for a positive resident experience. Your professionalism and empathy will leave a lasting impression on our residents and their support network.
Versatility at Its Best
No two shifts will be the same. Alongside reception responsibilities—such as managing telephone services, handling mail, overseeing repairs, and processing payments—you will support the smooth operation of the building and contribute to a safe, welcoming environment.
Safety and Security
As the designated first aider and fire marshal, you’ll play a vital role in safeguarding residents during emergencies. Your routine wellbeing checks, patrols, and facilities inspections will help uphold a safe and comfortable environment for all.
Welcoming and Listening
As the first point of contact, you may welcome new residents, respond to complaints, handle reports of anti-social behaviour, and provide a compassionate, attentive ear. Your ability to identify, escalate, and report concerns appropriately will be essential.
A Supportive Team Environment
Joining our team means becoming part of a friendly, experienced, and collaborative group of housing advisors. Your skills and passion will shine as you help make a meaningful difference in the lives of our residents. The diverse nature of your responsibilities will keep you engaged, while the impact of your work will be a source of pride and fulfilment.
What We Offer
At YMCA St Paul’s Group, we are committed to improving diversity and inclusion across our workforce and services. We value your authenticity and encourage you to bring your unique voice and perspective. You’ll also have the opportunity to influence positive change by participating in our Employee Resource Groups.
We believe in your growth. Through our comprehensive learning and development programme—including training, qualifications, and hands-on experience—you’ll be supported in gaining the skills you need while accessing clear pathways for professional progression.
Benefits to Support Your Mind, Body, and Spirit
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Free gym access across all YMCA sites
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Discounts from major retailers and supermarkets
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Free wellbeing and counselling services
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Flexibility to work across a range of outer London locations
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Career development programmes to help you thrive
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Family-friendly policies, including enhanced maternity pay
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Life Assurance
AMR Action UK is the United Kingdom patient organisation for people impacted by antimicrobial resistance (AMR). Our legitimacy comes through our small-scale research projects, our engagement with patients and their families, and from our direct support of patients through our information service and peer-support activities.
AMR Action UK seeks to empower patient, families, and carers to have their voices heard on matters that affect their lives and to be able to influence research priorities, policy and implementation changes at government level, and changes in NHS practices across the four nations of the UK.
The Policy and Advocacy lead will ensure that AMR Action UK is both well-informed across the broad-spectrum of topics relating to AMR and is impactful in its influencing work.
To be successful in the role you will need energy and enthusiasm to hit the ground running in order to make an immediate impact on appointment.
Closing date 12th January 2026, with a view to holding interviews week beginning 19th January 2026.
The client requests no contact from agencies or media sales.
The National Youth Jazz Orchestra (NYJO) is seeking a Finance Manager to strengthen our financial foundations as we celebrate 60 years of nurturing young talent. This newly created role brings together financial operations across our vibrant organisation, working closely with our Chief Executive and all departments.
Founded in 1965, NYJO has grown from a single jazz orchestra to a dynamic charity delivering engaging participation projects and impactful live performances. As an Arts Council England National Portfolio Organisation and Resident Artistic Company at Woolwich Works in Greenwich, we're dedicated to making jazz accessible to early-career musicians, young people, and audiences nationwide.
You'll oversee day-to-day financial management while contributing to strategic planning that shapes how we empower the next generation of jazz musicians. This includes managing our Xero accounting system, preparing quarterly management accounts and cash-flow statements, leading the annual budgeting process, and ensuring compliance with charity finance regulations.
Working across our three core areas - the National Youth Jazz Orchestra for emerging professionals aged 18-25, NYJO Learning programmes, and Community Outreach initiatives - you'll collaborate with programme, marketing, and development teams to create and monitor project budgets, track restricted income, and provide financial reporting to funders including Arts Council England, trusts, foundations, and sponsors.
This role offers genuine impact: your financial expertise will directly support young musicians' creative development and help us deliver programmes that respond to community needs. You'll produce reports for our Board of Trustees, manage Gift Aid returns, ensure statutory compliance, and maintain the strong financial governance essential to our mission.
We're looking for a qualified or part-qualified accountant with charity finance experience, or equivalent expertise in the arts sector. You'll need strong Xero skills, solid understanding of charity SORP and restricted fund accounting, and the ability to translate complex financial information into clear insights for non-financial stakeholders.
Requirements and Responsibilities
Essential:
- Qualified/part-qualified accountant (ACCA/CIMA/ACA/CIPFA) or equivalent professional experience in charity/arts finance
- Experience managing finances for UK charity or non-profit organisation
- Working knowledge of charity SORP, Gift Aid, and fund-restricted accounting
- Strong Excel and accounting software skills
- Excellent communication skills to explain finance to non-financial stakeholders
- Strong organisational skills and attention to detail
Desirable:
- Experience in music, youth, education, or cultural sectors
- Experience with Arts Council England and other funders
- Interest in jazz music and supporting music education opportunities
Key Responsibilities:
- Manage Xero accounting system and maintain accurate financial records
- Prepare quarterly management accounts, cash-flow statements, and variance analysis
- Lead annual budgeting and support multi-year financial planning
- Track restricted income and provide funder reporting
- Ensure charity compliance (Companies House, Charity Commission, HMRC)
- Support Board meetings and contribute to strategic decision-making
Job Responsibilities
Financial Management: Oversee Xero accounting system, maintain accurate records, prepare quarterly management accounts and cash-flow statements with variance analysis for Board of Trustees. Manage bank reconciliations, accounts payable/receivable, payroll and pension administration.
Strategic Finance: Lead annual budgeting with CEO and department leads, support multi-year financial planning and scenario modelling.
Project & Grant Management: Collaborate with Programmes, Marketing and Development teams on project budgets. Track restricted income and provide financial reporting to Arts Council England, trusts, foundations, and sponsors. Ensure accurate cost allocation across projects and funding streams.
Governance & Compliance: Ensure statutory compliance (Companies House, Charity Commission, HMRC including Orchestra Tax Relief and VAT). Lead year-end financial statements preparation and independent review. Manage Gift Aid returns and maintain internal financial controls.
Working Schedule: Part-time position: 3 days per week Location: London with flexible/hybrid working Salary: £45k-£55k FTE depending on experience Holiday: 20 days plus bank holidays (pro rata) Reports to: Chief Executive
How to Apply
Send your CV and covering letter (maximum 2 pages) outlining your relevant experience and what draws you to NYJO before 22 January 2026. Please confirm your availability for first round online interviews (week of 2nd February 2026) and in-person second interviews at Woolwich Works (12th February 2026). We welcome applications from all backgrounds and are committed to building a diverse team.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Training Manager
Immigration Law Practitioners’ Association (ILPA)
Location: Hybrid. Primarily remote with one weekly hub day in London. Working arrangements may change.
Salary: £33,000-£35,00
Hours: 35 hours/week
Contract: permanent
Closing date: 3 January 2026
ILPA is a charity and professional membership body working to improve immigration, asylum and nationality law. Our training programme is a core part of our work and one of our largest income streams. In 2024/25 we delivered 67 courses and conferences to more than 2,300 practitioners across the UK, supporting lawyers, caseworkers, advisers and organisations working with migrants.
We are recruiting a Training Manager to run this programme end to end. This is a hands-on role that requires strong organisation, confidence with digital platforms and the ability to work with experienced external tutors. The post holder will shape the training calendar with support from the Training Advisory Board and maintain ILPA’s reputation for high-quality, practitioner-led training.
Key Responsibilities
Programme planning and development
• Build and manage the annual and quarterly training schedule
• Work with the Training Committee to identify priorities and emerging issues
• Balance advanced and introductory content across immigration, asylum and nationality law
• Plan and support hybrid conferences and ensure high-demand sessions are scheduled in good time
Tutor and content management
• Recruit, contract and manage ILPA’s panel of external tutors
• Provide clear briefings and support tutors in producing accurate, up-to-date materials
• Facilitate the Training Advisory Board and ensure actions are followed up
• Ensure training content remains high quality and aligned with ILPA’s values
Event delivery
• Set up all events on Eventbrite, including pricing, discounts, communications and refunds
• Host online sessions and support hybrid delivery when required
• Troubleshoot logistical and technical issues on the day
Income, reporting and evaluation
• Monitor bookings, attendance, cancellations and income
• Produce monthly performance reports for the Chief Executive and Finance and Office Manager
• Maintain high participant satisfaction and take action where improvements are needed
Marketing and engagement
• Draft course descriptions, learning outcomes and promotional copy
• Promote events through ILPA’s weekly all-member update and other communication channels
• Respond to participant queries and ensure a reliable customer experience
Systems and administration
• Maintain accurate records, contracts, schedules and evaluation data
• Process tutor invoices and ensure they match delivery
• Ensure compliance with GDPR and internal policies
Person Specification
Essential
• Experience managing training or professional development programmes
• Strong organisational skills and confidence managing a busy schedule
• Clear communication skills and ability to work with senior practitioners
• Good commercial judgement and experience generating income
• Strong digital skills including Eventbrite and online meeting platforms
• Ability to work independently in a small charity team
• Ability to handle competing deadlines and resolve issues efficiently
Desirable
• Knowledge of immigration, asylum or nationality law
• Experience in a charity, membership body or legal-sector environment
• Experience commissioning or managing external tutors or contributors
To apply, you must submit all three of the following:
- ILPA Application Form
- ILPA Equalities Monitoring Form
- CV
If you need the forms in an alternative format or require adjustments, contact Anthony Essien.
Deadline: 3 January 2026
Interviews: Weeks commencing 13 and 20 January 2026
The client requests no contact from agencies or media sales.






