Communications and administrative officer jobs

A little bit about the role 

Location: Hybrid, 2 days a week expected in our London Office. Those living outside the M25 can opt to not receive London Office Allowance and agree a more flexible office attendance pattern at offer stage.

Contract:​ Full Time, fixed-term contract for 8 months from September 2026​

Salary: £26,227.50 (£29,732.78 with London Office Allowance) plus competitive pension

Please note that although the deadline is 9am on 13 July 2026,  we may close earlier based on the success of applications received.

You will be joining us at our busiest time and will have day to day logistical and admin responsibilities with focus on supporting applicants through the selection stages of our programme, Approach Social Work. You will work with the Selection team and share responsibilities between other Selection Coordinators to ensure the delivery of a highly effective and efficient recruitment process and to ensure the candidate experience is positive throughout. This role would particularly suit someone who has had some experience interacting with customers, for example in admin support, retail, hospitality, customer service, or similar. ​

Please note that ‘Administrator’ is the title we use for advertising. Internally, administrators are known as ‘Coordinators’ so this role’s full title is Selection Coordinator.

You will be joining the recruitment team for Approach Social Work, a three-year programme where participants qualify as a social worker, study for a master's degree and work directly with children and families.​

Our recruitment team is made up of:​

• Attraction team: who work to attract people to Approach from the areas we
• work nationally, and support applicants to progress and succeed in their applications​
• Selection team: who deliver the high-volume selection and assessment process​

As a Selection Coordinator, your work will be integral to our mission to create social change for children who do not have a safe or stable home. 

Please see the job pack for a full list of responsibilities.

A little bit about you 

We welcome applicants with some experience in customer service, administration, or logistics coordination. We're looking for someone who is detail-oriented and excels at managing multiple tasks and priorities. The ideal candidate will be a strong communicator who can support candidates through the selection process, troubleshoot technical issues, and ensure smooth operations at assessment centers.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater global majority representation in our senior roles. We know the value global majority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

We recognise that artificial intelligence (AI) such as 'ChatGPT' etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

This role is ineligible for sponsorship and so all applicants must have the right to work in the UK.

For further information about this role, please contact , Hiba Dajani - Selection Officer (see job pack for contact details). ​

We are currently looking for a Executive Office Assistant to join our Executive Office team on a full time permanent contract.

The Executive Office Assistant provides high-level, proactive administrative support to the Chief Executive Officer and the wider Executive Leadership Team (ELT). Operating at the heart of the Southbank Centre, this role requires exceptional discretion, sophisticated communication skills, and the ability to navigate a complex, high-profile environment with professional poise.

Please download the attached Job Description for a full overview of this role's responsibilities.

The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert.

The deadline for applications is 23:59 on the closing date for the job posting.

We endeavour to keep job adverts open for at least two weeks for prospective applicants to apply. However, if we receive a high volume of applications for a role, we reserve the right to close the vacancy early. Therefore, we encourage you to submit your application as early as possible to ensure consideration for shortlisting.

Please note, applications sent via Email or 3rd party agencies will not be considered.

Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name.

Key Responsibilities

• In close collaboration with the Head of the CEO’s Office, provide diary management for the CEO, ensuring time is prioritised effectively against organisational objectives. 
• In collaboration with the EA to the COO and Board, provide administrative and scheduling assistance to the Chief Operating Officer, Finance Director, and the Board of Governors as required and directed. 
• Coordinate comprehensive end-to-end travel arrangements for the CEO and COO. This includes the preparation of itineraries, visa applications, and the collation of detailed briefing documents and meeting agendas. 
• Act as the primary point of contact for the Executive Office; meet and greet visitors with professionalism and manage catering requirements. 
• Assist in the delivery of internal and external Executive Office events, managing venue protocols, catering, technical production, and on-site logistics.

Skills & Experience

• Highly organised, with the ability to create and maintain effective administrative procedures and systems. 
• Is a team worker and is able to communicate effectively and establish good working relationships with people at all levels, and is confident when dealing with challenging and sometimes conflicting priorities. 
• Demonstrable interpersonal skills, including tact and diplomacy. 
• Takes a problem-solving approach and uses their initiative to make things happen. 
• Proactive, motivated and able to be flexible and responsive to different situations and contexts.

Caritas Social Action Network

Policy and Public Affairs Officer (maternity leave)

Location: office in London, with mostly working from home, regular travel in England and Wales, and rare travel overseas.

Contract: full-time, to cover a team member’s maternity leave

Salary: £30,00

Closing date: Monday 13 July at 12 noon

Interview date: Thursday 16 July in person, in London

CSAN is the official agency of the Catholic Bishops’ Conference tackling the root causes of poverty and injustice affecting people who live in England and Wales. We’re facing a steep rise in poverty and significant pressures on social, economic and church resources. Currently, the Church is called to raise a prophetic voice against poverty and the rhetoric of division and work for the building of a more just society.

Over the last 20 years, CSAN has built up a network of 50 diocesan and direct service charities with a combined annual spend on social mission estimated at £400m, excluding the work of schools and religious congregations. Our members build up local community life in diverse ways, and many of them support individuals in difficulty, including with housing, prison and detention, social isolation, ill-health, violence, disability, employment, care, therapeutic and welfare support.

The key responsibilities of the post are:

1. To scan the social policy environment to capture developments in legislation, consultation papers and Bills relevant to the Caritas network for the purpose of comprehensive tracking and briefing.

2. To deliver an effective programme of Catholic advocacy and political campaigns that contributes to the common good, with particular attention to the priorities of the dignity of workers, child poverty, social care and end of life; supporting and connecting well with the team’s other activities, and where possible with the CSAN membership’s priorities,

3. To draft campaign and advocacy materials for the range of media channels used by CSAN and support the CEO in engaging with the press and approaches from campaigning organisations including contributing to CSAN’s social media networks.

4. To provide admin support and contribute to CSAN’s Alliances as required, especially the Advocacy Alliance and the Criminal Justice Alliance with information and education on policy and legislation.

5. To ensure that our advocacy is consistent with the Bishops’ understanding of the Church’s role in society and supports the priorities of the Bishops’ Conference, especially the Department for Social Justice.

6. To act as a conduit of information and communication between the Bishops’ Conference and the CSAN members, under the guidance of the CEO, assisting CBCEW where possible in gathering information and the lived experience of poverty.

7. To develop and contribute to practice materials for the network, especially in the areas of campaigning, advocacy, social policy and formation for mission.

8. To oversee monitoring of the Catholic press and relevant wider networks for relevant articles, developments and campaigns.

9. To support the general work of CSAN as required by the CEO, including leading in the development and organisation of the charity in specific areas subject to skills and experience.

The work of the small national team requires a high level of integrity and teamwork, respect for and capacity to navigate complex civil and church contexts at pace, and a stable commitment to personal formation and training. Our Policy and Public Affairs Officer (maternity leave) will bring a professional track record of relevant research and analysis, production of compelling communications, and diligent administration. A satisfactory basic DBS check and references are required.

CSAN is a member of Caritas Internationalis, one of the largest humanitarian networks in the world, with national agencies in over 160 countries, and among the most successful examples of organised Catholic social action in modern times.

This exciting role links our 350+ community organisations that receive food from us — known as our Community Food Members (CFMs) — with our thriving and fast-paced food operation. As the Food & Membership Operations Coordinator, you will work across the charity with the Food, Membership and Warehouse Teams, as well as our large and diverse volunteer community, to ensure CFM organisations receive a smooth, reliable and high-quality service each week.

The purpose of this role is to strengthen the connection between food supply, warehouse capacity and member demand. Acting as a key cross-functional coordinator, you will help ensure that surplus food flows efficiently into the organisation and out to the communities who need it. You will support both food-sourcing and membership functions, helping resolve issues quickly, improving communication, maintaining accurate data, and ensuring operational plans are aligned across teams.

Reporting to the Food Manager, with a dotted line to the Membership Manager, this role is central to improving collaboration across the organisation and ensuring FareShare South West delivers a safe, efficient and impactful service to frontline community organisations across the region.

1) Cross-Functional Coordination

• Support daily and weekly communication between Food, Membership and Operations regarding supply and membership demand 
• Maintain awareness of the food pipeline, providing timely updates on incoming supply, changes, restraints, gluts or shortages.
• Assist the Food Manager and Membership Managers with aligning food allocation planning to member needs, operational realities and transport schedules.
• Help coordinate solutions to operational challenges (e.g., quality issues, storage constraints, cancellations, short-dated stock).

2) Food Sourcing Support

• Support the Food Manager with local food sourcing activity, particularly in administration, supplier updates and basic relationship maintenance.
• Be a point of contact for day-to-day supplier communication, ensuring timely responses and accurate information flow
• Help maintain accurate sourcing records and documentation, including volumes, quality notes and engagement history.
• Support awareness-raising activities about FSSW’s surplus redistribution capability (e.g., events, promotional updates).
• Assist with capturing local supply opportunities and best practice shared through the FareShare Network and escalating them to the Food Manager.
• Help coordinate truck logistics schedules in partnership with Operations ensuring incoming food is aligned with capacity.
• Assist with food safety and compliance tasks related to local sourcing (e.g., documentation updates, supplier follow-up, recall administration) under direction from the Food Manager.

3) Member Support & Service Delivery

• Support member onboarding, offboarding, account updates, queries, complaints and general membership administration.
• Lead on resolving daily member-facing issues, including food quality concerns and product recalls, escalating where appropriate.
• Support food allocation writing, ensuring allocations reflect supply, need and warehouse capacity.
• Maintain accurate and up-to-date member information, including delivery instructions, profiles and seasonal variations.
• Support membership-related campaigns, events and targeted projects (e.g., HAF, bolt-on models, piloted services).
• Communicate supply changes, special offers and gluts/shortages clearly to members in coordination with relevant teams.

4) Data, CRM & Reporting

• Maintain accurate member records in Salesforce and ensure data integrity across systems.
• Support reporting for funders, SLT and internal operational updates, including supply, allocations, member engagement and service metrics.
• Track and summarise recurring issues (e.g., cancellations, quality problems, demand spikes) to support decision-making.
• Contribute to KPI monitoring across both Membership and Food functions.

5) Compliance, Food Safety & Member Standards

• Operate in accordance with the FareShare Food Safety Manual and maintain required training.
• Support documentation for community food member (CFM) compliance, including kitchen checks, food safety standards and follow-up actions.
• Conduct in-person compliance visits with member organisations as required.
• Provide administrative support for product recalls, safety notices and compliance related communication.

Person Specification

Essential Criteria

• Experience or knowledge working in an operational, coordination or customer/member support role
• Strong organisational and problem-solving skills, with the ability to prioritise effectively in a fast-paced environment.
• Confidence working with data and digital systems
• Excellent communication and relationship-building skills, able to coordinate across teams and externally

Desirable Criteria

• Experience in food sourcing, logistics, warehousing or surplus food redistribution, or an understanding of how food supply chains operate.
• Knowledge of food safety, warehouse processes or compliance requirements, or a willingness to develop this expertise.
• Experience using Salesforce, or similar CRM systems, with confidence managing data integrity and reporting.
• Experience working in a charity, community food environment or membership-based service
• Ability to build strong working relationships across internal teams and with external partners, suppliers or community groups.
• Comfortable representing the organisation externally
• Experience supporting projects or campaigns, including administration, coordination and communication tasks.
• Attention to detail in compliance-related work

Donor Experience Officer - Fundraising

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

We're looking for a Donor Experience Officer to play a vital role within Acorns Children's Hospice's Fundraising team. As one of the first points of contact for our supporters, you'll help ensure every donation, enquiry and interaction receives a professional, personal and timely response.

This is a varied role that combines supporter care, relationship building, administration and communications. You'll be responsible for managing the end-to-end journey of donations, from processing gifts and maintaining accurate supporter records through to creating meaningful communications that show donors the impact of their support.

Working with colleagues across fundraising, marketing and care, you'll help deliver supporter journeys and stewardship communications that make supporters feel recognised, valued and connected to the difference they are making for local children and families. At the same time, you'll help ensure our fundraising operations run smoothly through excellent administration, data management and attention to detail. 

About the Role

As Donor Experience Officer, you'll play a central role in delivering Acorns' donor experience strategy and ensuring supporters receive an exceptional experience at every stage of their journey with us. You'll balance relationship-focused supporter engagement with the day-to-day administration that underpins successful fundraising activity. 

Key responsibilities include:

• Acting as a first point of contact for supporter enquiries across email, telephone, social media and written communications. 
• Supervising the recording, banking and thanking of donations, ensuring supporter gifts are processed accurately and efficiently.
• Maintaining accurate and up-to-date supporter information within our CRM system.
• Supporting the delivery of donor journeys, stewardship activity and supporter engagement plans.
• Creating and coordinating supporter communications, fundraising content and impact reports.
• Gathering supporter feedback and using insight to help improve supporter experiences.
• Supporting fundraising teams with stewardship planning and engagement activity
• Managing fundraising resources and materials to ensure supporters receive what they need at the right time.

About You

We're looking for someone who combines excellent organisational skills with a genuine passion for supporter care.

You'll understand that great donor experiences are built on both meaningful relationships and excellent administration. Whether you're responding to a supporter enquiry, processing a donation or creating stewardship content, you'll take pride in delivering a high-quality experience and ensuring every supporter feels valued.

You'll bring:

• Experience in supporter care, fundraising, customer service, administration or relationship management.
• Excellent written and verbal communication skills with the ability to create engaging content for a range of audiences.
• Strong organisational skills and the ability to manage multiple priorities.
• Experience using CRM systems such as Raiser's Edge, Donorfy, Salesforce or similar.
• Excellent attention to detail and a commitment to accuracy.
• A collaborative and proactive approach to work.
• A passion for delivering outstanding supporter experiences.

This role would suit candidates with experience as a Supporter Care Officer, Donor Stewardship Officer, Customer Experience Executive, Customer Relations, Membership or Community Engagement Officer, or Fundraising Officer/Administrator. We also welcome applicants with transferable experience in customer service, relationship management and stakeholder engagement.

About Acorns Children's Hospice

At Acorns, we provide specialist palliative care and support for children with life-limiting and life-threatening conditions and their families across the West Midlands. We support families in our hospices, in their homes and within the community, providing care wherever and whenever it's needed.

As one of the UK's largest children's hospice charities, we need to raise more than £14 million every year to fund our vital services. Every supporter who donates, fundraises or campaigns for Acorns helps make that care possible. The Donor Experience team plays a crucial role in nurturing those relationships and ensuring every supporter understands the impact of their generosity

What We Offer 

• £31,110 per annum
• 37.5 hours per week
• Based in Birmingham (B29 6HZ)
• Employee discounts from leading retailers – including the Blue Light Card
• Discounts on refurbished tech
• Health cash plan
• Gym membership and equipment discount scheme
• Bike2Work scheme - save up to 42% on bikes and equipment 
• Wellbeing, legal and financial support
• Career development through our Acorns Academy offering leadership, coaching, fundraising, clinical training and more.   
• Generous contribution to group personal pension plan (7.5%) or continuation of current NHS pension scheme
• NHS pension scheme life assurance or Acorns group life assurance scheme
• Annual leave entitlement increases with length of service 

You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be asked to provide two satisfactory references.

As a UNICEF Gold Rights Respecting organisation, we are committed to ensuring that the United Nations Convention for the Rights of the Child is embedded into both culture and practice within the organisation. As an employee you will be a Duty Bearer for Children’s Rights and support all children to be Rights Holders.

Find out about our culture, career development, benefits and more here: Why Work for Acorns?

Regarding the application for this vacancy - you don't need to include a supporting statement, but there are a few questions to answer.

Role Purpose 

The key responsibilities will include Project coordination, coordinating financial information, monitoring campaign activities, assisting with donor reporting and proposal writing, engaging with and coordinating EIA team members in planning, delivery and performance tracking, liaising with external stakeholders including donors and advocacy partners, supporting with the production of campaign and communication materials and providing support for organising workshops and events. 

Key areas of responsibility 

Finance

• Assist with budgets for all project-related activities, complete reconciliations and accurately reporting expenditure during trips
• Collaborate with Finance to support on campaign budget performance and donor expenditure 
• Support day-to-day financial processes, including preparing reports, processing invoices and responding to internal queries.
• Prepare and distribute monthly budget updates
• Track expenditure, ensure it is allowable under the campaign grant conditions and conforms with the terms of the various grant agreements
• Support with preparing budget forecasts, updates and maintain trackers
• Ensure timely and compliant processing of payments to consultants and partners
• Maintain accurate financial records, ensuring documentation is complete and compliant with audit requirements. 

Strategic Planning

• Contribute to the development of annual campaign plans and support in development of strategic goals, KPIs and budgets
• Contribute to the production and delivery of strategies as part of an integrated planning process involving all departments 
• Participate in the development of work streams and business plans
• Assist in the production and delivery of campaign strategies through an integrated planning process involving all departments

Operational Management

• Support operational delivery and logistical support of campaign/department activities through scheduling, logistics and administration.
• Support preparation of reports and campaign materials
• Support procurement, bookings and document processing to keep delivery on track.
• Keep grant calendars up to date
• Participate in and coordinate logistics and follow up for project meetings, workshops or events.
• Ensure effective collaboration, not just within your team but across other campaigns and functions

Campaigning

• Participate in campaigning and research activities as required
• Participate in and coordinate logistics and follow up for project meetings, workshops or events. Coordinate with other members of the team to deliver campaign activities
• Support project tracking and delivery, ensuring milestones and deliverables are being met in line with grant and strategic requirements

Partnership

• Ensure up-to-date campaigns network files are maintained and available to the team
• Support partner coordination and contractor relationships, as appropriate, ensuring reporting and deliverables are timely, compliant and aligned with campaign goals

Donor Management

• Liaise with internal teams and project partners to identify fundraising opportunities, gather information and ensure smooth communication, escalating issues where needed.
• Provide support across all donor reporting, funding proposal development coordination, campaign planning, and partner/departmental coordination, including drafting materials and maintaining workplans.
• Assist with preparation of contracts for and manage sub-grants for partners and/or consultants, in particular ensuring donor and financial compliance and best practice grant management
• Assist with narrative reporting and preparing budget sections of grant applications, ensuring strategic alignment and measurable outcomes
• Assist with preparation of contracts for and manage sub-grants for partners and/or consultants, in particular ensuring donor and financial compliance and best practice grant management Participate in other fundraising activities as required

Communications

• Manage design, translation and printing of project materials, acting as main or first point of contact for requests to the Communications department 
• Write up meeting notes and circulate to the relevant teams
• Liaising with other Project Officers and departments to ensure effective communication and collaboration across all functions
• Support media monitoring and content collation

Monitoring and Evaluation

• Ensure campaign materials, including video files, stills and reports, are organised and accessible through EIA’s information management systems
• Maintain comprehensive and organised records of campaign activities, financial information, contacts and historic archives
• Collect, analyse and manage data and information for assessing project progress in line with the project strategy
• Contribute to MEL framework implementation, organisation-wide protocols, and facilitate quarterly reviews
• In coordination with the Campaign Lead, conduct internal learning reviews and adapt campaign approaches based on evidence and results 

Person Specification

• Proven experience maintaining project budgets, conducting financial analysis, and ensuring donor compliance in a non-profit or international development context.
• Experience assisting with the development of funding proposals, and liaise with donors.
• Experience contributing to strategic planning processes and coordinating multi-stakeholder campaign activities.
• Proficiency in Microsoft 365, SharePoint, and project management tools (e.g., Asana, Trello, Smartsheet)
• Experience managing external partners and contractors, including contracts, deliverables, and sub-grant compliance
• Strong interpersonal and stakeholder management skills, with experience building effective relationships across diverse teams, partners and donors
• Strong knowledge or interest in the campaign subject
• Experience in assisting with funding from charitable foundations and statutory sources 
• Able to perform satisfactorily in a pressurised environment
• Broad education and excellent verbal and written communication skills in English. 
• Strong organisational skills (information and data management, planning etc.) 
• Effective at identifying, analysing and resolving complex problems with practical solutions
• Able to demonstrate initiative and collaborative decision making
• Able to work flexibly and under pressure, juggling multiple activities and effectively prioritise workload
• Able to develop effective relationships with a wide range of partners, stakeholders and team members and promote teamwork 
• Prepared to take ownership and hold yourself accountable for the duties that you are responsible for
• Committed to the pursuit of EIA UK’s values and goals.

Helen Arkell Dyslexia Charity, based in Farnham, Surrey, is one of the leading charities in the UK empowering children and adults with dyslexia and other specific learning difficulties. We have a strong reputation built upon 50 years of pioneering work in this field. We currently provide direct support to over 1800 individuals with dyslexia each year.

We are looking for someone who will support our short courses administration as well as providing the administration for our shop; which is both on-line and in-person. The role is based full-time in our office in Farnham, and you will work closely with the team based there. A collaborative approach and commitment to Helen Arkell’s values is essential. You will be confident in multi-tasking and dealing with the public, as well as having good communication and digital skills.

Key Responsibilities

Courses

· Prepare for online and face-to-face courses including setting up webpage booking pages, answering enquiries, and preparing resources such as leaflets and handouts

· Process course bookings ensuring accurate records are maintained.

· Create events and host on-line courses via Zoom

· Support course delivery for both on-line and in-person events

· Manage the on-line, and on-demand course recordings access.

· Send out and collate feedback forms and certificates for courses

· Process applications for bursary places on courses

Shop

· Source, order and manage the stock (with the agreement of the Head of Education)

· Ensure that the shop is well presented and serve customers making purchases.

· Process orders received via our website, including packing and dispatching.

· Manage the Shop on our accounting system, Sage. Including updating the ledger daily,  updating the stock information and producing purchase orders.

· Manage the ‘till’ ensuring accurate records are maintained and systems agree.

· Produce the monthly sales report

· Lead regular stock takes.

· Develop innovative sales ideas including advertisements, to increase shop turnover

· Support the shop finance functions such as producing customer invoices and VAT receipts

· Prepare stock for events away from the HADC office

Other

· Support the general administration of the office, including answering the door and the phone and ordering supplies.

· Attendance at charity events (which may be out of office hours) where time-off in lieu will be given

We’d love to hear from you if you would like to join us as we deliver our exceptional services.  

Thank you for your interest in working with us and we look forward to receiving your application.

The client requests no contact from agencies or media sales.

As a key member of the Senior Leadership Team, you will help shape the strategic direction and future growth of TCVS, working closely with the Chief Executive, Board of Trustees and senior colleagues to deliver our organisational ambitions.

You will:

• Provide strategic leadership across all corporate services, including HR, Finance, IT, Facilities, Health & Safety, Compliance, Administration and Organisational Systems.
• Ensure operational systems, policies and processes are efficient, compliant, scalable and support organisational excellence.
• Lead organisational development, workforce planning and continuous improvement, fostering a high-performing, inclusive and values-led culture.
• Oversee governance, risk management, business continuity and regulatory compliance, supporting the Board to deliver effective governance.
• Monitor organisational performance, ensuring delivery against strategic priorities and organisational objectives.
• Drive digital transformation and innovation, embedding technology and systems that improve efficiency, data quality and organisational learning.
• Support the long-term financial sustainability of TCVS by developing earned income opportunities, partnerships and trading activities.
• Build and maintain strong relationships with trustees, partners, funders, tenants and key stakeholders, representing TCVS across Thurrock and South West Essex.
• Contribute to organisational resilience, growth and future expansion through effective leadership, planning and decision-making.
• Deputise for the Chief Executive as required and provide leadership across the organisation.

You will also champion equality, diversity and inclusion, promote staff wellbeing and professional development, participate in the on-call rota, and undertake other responsibilities appropriate to this senior leadership role.

Are you a natural relationship builder who thrives on influencing senior stakeholders, driving engagement and making things happen?

The Royal College of Radiologists is looking for an Exams Engagement Officer to play a pivotal role in supporting and inspiring our national network of volunteer examiners. This is a unique opportunity to work with leading clinical professionals across the UK and internationally, ensuring they remain engaged, motivated and equipped to deliver high-quality assessments that uphold standards across radiology and oncology.

You'll be the trusted point of contact for over 200 senior clinicians, building strong relationships, influencing participation, supporting change initiatives and helping shape the future direction of our examinations programme.

What you'll do

• Build and maintain strong relationships with senior clinical examiners and committee members. 
• Lead examiner recruitment and support workforce planning across exam boards. 
• Coordinate training, inductions and engagement activities to support examiner success. 
• Work closely with operational teams to ensure exams are appropriately resourced and delivered smoothly. 
• Analyse feedback and engagement data to identify improvements and support strategic decision-making. 

What you'll bring

• Experience coordinating complex projects, programmes or stakeholder networks. 
• Experience of financial administration, budget monitoring and maintaining financial records and reports
• Exceptional communication and relationship-building skills. 
• The ability to influence, negotiate and build consensus with senior stakeholders. 
• Strong organisational skills, attention to detail and a proactive approach.
• Confidence managing multiple priorities in a fast-paced environment.
• Experience maintaining databases, producing reports and working with data.

If you're looking for a role where you can combine relationship management, stakeholder engagement, project coordination and continuous improvement while making a meaningful impact, we'd love to hear from you.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

We are looking for a people focused Workforce Development & Training Officer with great organisational and coordination skills to join us here at the Royal College of Radiologists (RCR). 

Do you want to be part of a dedicated Workforce Development team, supporting doctors who deliver imaging and cancer care services? If you have a desire to work in a people profession which strives to have a positive impact on the lives of doctors and ultimately patients; this may be the opportunity for you.
Sitting in a high performing team of five the Workforce Development & Training Officers will work together to deliver all aspects of the team’s operational work which achieves the objective of growing the workforce in our specialties, clinical oncology and clinical radiology. In this broad role you will encompass supporting both trainees and their trainers through their programmes. You will be self-motivated, able to build your expertise in the relevant legislative and regulatory frameworks within which they operate and apply that expertise across a wide portfolio of activity. As new initiatives evolve and become business as usual, the work of operations will evolve.

What you’ll do:

• Provide tailored advice on all matters that might affect a trainee’s status and training time using expertise in the regulatory frameworks associated with specialty training in the UK.
• Proactively work with WDTO colleagues to ensure trainees and trainers are adequately supported.
• Review and prepare Portfolio Pathway  applications for assessment by the specialist committee.
• Manage and deliver the Certificate of Completion of Training (CCT) recommendation process.
• Provide a timely, customer-focussed and responsive service.

What you’ll need: 

• Detailed understanding (or the ability to rapidly acquire it) of UK legislation and GMC regulations and procedures in relation to entry to GMC registers and the right to work in the UK.
• Ability to understand, interpret and advise on legislation, external processes and complex documentation.
• Strong communication skills with the ability to explain complex issues. 
• Strong team player able to work collaboratively to meet team goals.
• Customer focussed. 

This is an exciting opportunity to join a progressive and forward-thinking team and organisation. At the forefront of the health agenda, our members diagnose and treat cancer, heart disease, stroke and more, whilst leading on innovations including AI, skills mix and community diagnostic hubs. If you are interested in finding out more about the Workforce Development & Training Officer role and the RCR please have a read of the candidate pack.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

• Estate Services Officer

  Temporary Contract – 6 Months + (potential for temp-to-perm)

  Hybrid Working, Barking
  ? Monday–Friday, 8am–5pm (40 hours per week)
  £18–£22 per hour Umbrella (dependent on experience)

  We are seeking a proactive and customer-focused Estate Services Officer to support the delivery of estate services across a portfolio of residential estates.

  Working closely with the Grounds Maintenance & Caretaking Contracts Manager, you will help ensure estates are clean, safe, and well-maintained while delivering excellent customer service to residents.

  Key Responsibilities

  • Support the management of grounds maintenance, caretaking, and waste contracts.
  • Carry out estate and block inspections, identifying and reporting issues.
  • Monitor contractor performance and ensure service standards are maintained.
  • Manage fly-tipping and waste-related issues, coordinating timely resolutions.
  • Respond to resident enquiries and complaints in a professional and empathetic manner.
  • Maintain accurate records, reports, and administrative systems.
  • Raise purchase orders and liaise with contractors as required.

  About You

  • Strong organisational and administrative skills.
  • Excellent communication and customer service skills.
  • Able to manage competing priorities in a busy environment.
  • Experience in housing, estate services, facilities management, or a similar environment is desirable.
  • Proficient in Microsoft Office.
  • This is an excellent opportunity for someone who enjoys a varied role, combining office-based administration with on-site estate management, and is passionate about delivering high-quality services to residents.

  Apply now to be considered.

Background

Middlesex Tennis is a registered charity that takes responsibility for the administration and development of tennis throughout the county, from those just thinking of taking up the game to tournament players of all levels. The County Association affiliates with the LTA and upholds their rules and regulations. We work closely with the LTA to implement their vision of ‘Tennis Opened Up’ and support their mission to transform communities through tennis to make tennis welcoming, enjoyable and inspiring to everyone.

Middlesex Tennis has a small team of salaried individuals that work with the Middlesex Tennis trustees and other volunteers. We are looking for a diligent and motivated individual to assist the team and trustees by providing accurate and timely transactional finance services, producing reports, processing payments, maintaining financial records, and assisting with reconciliations. This role will be home based with occasional travel across the County for meetings and events, where required.

Why Join Us

• Work within a passionate and supportive team of staff and trustees dedicated to tennis development with the opportunity to get involved with our tennis events.
• Take advantage of our charitable status to help develop tennis in Middlesex. 
• Flexibility to role and working hours can be considered.
• We actively invite applications from all candidates who meet the criteria and can work in the UK.
• We commit that everyone will receive equal consideration irrespective of your ethnicity, religion, sex, gender reassignment, sexual orientation, age, any disability, marital or civil partnership status, and pregnancy or maternity status.

We particularly welcome applications from:

• People from ethnically diverse communities
• Deaf and disabled people
• Members of the LGBTQ+ community
• People with lived experience of the UK's many and varied communities

If you have experience and knowledge of finance administration and are passionate about tennis, we want to hear from you. 

Details

Job Title: Middlesex Tennis Finance Officer

Salary: £12,800 per annum (£32,000 full-time equivalent)

Contract: 12-month fixed term contract

Hours: Part-time - 2 days per week

Location: Remote home-based working with occasional travel across the county

Provisional Interview Dates: Tuesday 28th and Wednesday 29th July 2026

Role

The Finance Officer will support the Finance Lead and professional staff by providing accurate and timely transactional finance services, producing reports, processing payments, maintaining financial records, and assisting with reconciliations.

Specific Responsibilities 

Accounts Payable

• Set up and manage a finance/accounts inbox prioritising workloads effectively.
• Process and pay supplier invoices, grants, and other expenditure, ensuring correct authorisation from internal teams and accurate coding and entry into the accounting system (Xero).
• Process a high volume of invoices, including matching and reconciling discrepancies.
• Work with internal teams to ensure timely payment of invoices.
• Review, gain approval and process employee/trustee expenses.

Accounts Receivable

• Manage incoming payments and online payment platforms.
• Manage customer accounts to ensure timely collection of debts.
• Prepare and send invoices, track overdue accounts, and follow up on payments.
• Maintain accurate records of financial transactions.

Reconciliations, VAT and Compliance Support

• Prepare monthly bank reconciliations and support reconciliation of other balance sheet accounts.
• Prepare quarterly VAT returns and maintain supporting information.
• Ensure transactions are recorded correctly for VAT purposes.
• Ensure financial procedures are followed.
• Maintain and provide supporting documentation for an independent examination.

Reporting Support

• Prepare quarterly income and expenditure reports.
• Assist in preparing annual accounts and supporting schedules.
• Support budgeting and cash flow forecasting.
• Prepare reports for LTA as required.
• Prepare adhoc reports as required.

Payroll Administration

• Assist the Finance Lead in payroll administration when required.

General Accountabilities

• Maintain accurate records and audit trails.
• Liaise with banks as and when required.
• Assisting with system improvements and process enhancements.
• To undertake any other duties deemed relevant by the management team.

Person Specification

Essential

• Minimum 2 years of accounting, accounts payable/receivable experience.
• Excellent bookkeeping skills.
• Effective organisation, communication, diplomacy and presentation skills.
• Strong attention to detail.
• Ability to work in a team and motivate others.
• Excellent IT skills and knowledge of MS Office applications including Excel.
• Excellent customer service skills and experience.

Desirable

• CCAB-qualified or part-qualified, or AAT qualified/part-qualified (or equivalent).
• Experience in charity finance and charity accounting principles.
• Experience of using Xero accounting software.
• Knowledge and interest in tennis/padel.

Executive Assistant to the Chief Executive
6-Month Fixed-Term Contract (with potential opportunity to apply for a permanent role)
Salary: £40,000 + excellent benefits
Location: Home-based, with regular travel to care homes across South England (full UK driving license and access to a car advantageous)

Prospectus are excited to be supporting a fantastic care home provider with their search for an Executive Assistant. This is a 6-month fixed-term contract, based remotely but requiring regular travel to their care homes, two to three times a week.

You will be a talented Executive Assistant, providing high-level support to their Chief Executive, Board and wider leadership team. This is a varied and rewarding opportunity for someone who thrives in a fast-paced environment, enjoys building strong relationships and is passionate about delivering outstanding support.

You will bring previous experience in an Executive Assistant, senior administration or diary management role, and have exceptional organisational and time management skills. You will have excellent written and verbal communication abilities, with a warm and professional approach. You’ll also bring experience managing diaries, meetings, travel arrangements, and have excellent attention to detail, bringing a high-level of discretion when handling confidential information. Most importantly, you will bring a proactive and enthusiastic approach to the role, with a willingness to learn new skills.

As a key member of their Central Support Team, you'll play a vital role in ensuring the smooth running of executive operations while supporting internal communications, projects, events and organisational initiatives.

Key Responsibilities:

• Manage complex diaries, schedules and travel arrangements for the CEO, as well as screen and prioritise communications, ensuring effective management of competing priorities.
• Facilitate communication between the CEO and internal and external stakeholders.
• Prepare reports, presentations, correspondence and other key documentation.
• Support internal communications and social media messaging on behalf of the CEO.
• Coordinate Board and executive meetings, preparing agendas, papers and documentation and take accurate meeting minutes and monitor follow-up actions.
• Provide administrative support for projects, research and organisational initiatives and take a leading role in planning and delivering staff events, including employee recognition celebrations and annual awards events.
• Help maintain an organised and efficient office environment, including supplies, equipment and technology management.

We're particularly interested in candidates who have a passion for caring for others, an understanding of inclusion and belonging, and a genuine commitment to supporting people and communities.

To apply, please submit your CV via the advert link. You may be asked to submit a cover letter at a later stage.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Shannon Sanderson at Prospectus.

Location: Westminster, London

Contract: Permanent, Part-time

Salary: £33,376 per annum for 32 hours per week over 4 days, based on an FTE salary of £41,720 per annum (NJC Scale Range 27–29) inclusive of London Weighting, pension and other benefits. 

Hours of work: This is a flexible role of 32 hours per week, over 4 days (8hrs per day)

Annual leave: 35 days including bank holidays / Statutory Holidays (pro-rata for part time)

Closing Date: Monday 10th August 2026

JOB PURPOSE

This is a pivotal role within The Passage’s Fundraising Team, created to help support the transformation of our supporter data systems and ensure we become a more data informed, insight driven organisation and fundraising team. You will be the main contact for the fundraising CRM working with the fundraising team and other teams within The Passage such as finance and IT to ensure the smooth running of all systems and processes.

As the dedicated data and CRM Manager for Fundraising and Communications, you will support colleagues with reporting, analysis, campaign set-up and selections, and data strategy. Your work will ensure our data is accurate, accessible, and GDPR-compliant, enabling smarter decision-making, improved supporter journeys, and to help grow income. You will also be working with the Marketing and Communications team to implement email soft opt-in for our supporters. This is a unique opportunity to shape how we use data to engage, retain, and grow our supporter base at a time of exciting change. 

MAIN DUTIES 

1. Fundraising CRM Project Leadership 

• Manage and maintain the current Salesforce system, ensuring it remains functional, accurate, and fit for the purposes of stewarding donors and maintaining accurate records of donations 

• Act as the day-to-day lead for the CRM system within the Fundraising and Communications team, ensuring it meets team needs and supports strategic goals. 

• Document workflows, integrations and processes to ensure the long-term sustainability and usability of the system for vital processes such as donation processing and gift aid 

• Work with IT and the fundraising team to evaluate onboard 3rd party platforms to support fundraising initiatives. Ensure any changes are approved with senior stakeholders and documented.

• Be a custodian of GDPR within the Fundraising team and be the main point of contact with The Passage’s Data protection lead and ensure all policies and procedures are up to date and in line with current fundraising regulations. 

2.CRM and Data Management 

• Work collaboratively with the IT team and procurement team as the fundraising representative to recommend improvements to the current CRM and any other related projects. 

• Maintain and improve the quality of supporter data through regular cleansing, deduplication, and tagging to ensure accuracy and GDPR compliance. 

• Ensure ongoing system performance and data integrity by embedding data hygiene routines and best practices. 

• Work with the Finance team to support integration between the CRM and finance systems for seamless donation and income reporting. 

• Working with data flows and setting up integrations, ensuring the system runs smoothly on an ongoing basis, making updates, troubleshooting issues whilst maintaining data consistency. 

• Work on system migrations and leading on maintaining proper process structures and documentation during those transitions. Keep track of installed packages, security keys, and their passwords and related administrative processes. 

• Be responsible for all data imports from our 3rd party platforms, ensure that data is uploaded in line with regular upload schedule in an accurate manner. 

• Work with the Marketing and Communications team to help implement soft opt-in 

• Manage one database volunteer to complete database tasks. 

3. Data Selections, Segmentation and Campaign Support 

• Collaborate with the Fundraising team to perform targeted data selections for appeals, newsletters, stewardship journeys, and events. 

• Develop and maintain segmentation structures and logic to support personalised supporter journeys and strategic targeting. 

• Work closely with the Marketing and Communications team to provide campaign-ready data for fundraising, advocacy, and engagement activities. 

4. Reporting and Insight 

• Design, build, and maintain dashboards and reports that provide real time insight into fundraising performance, donor behaviour and campaign results. 

• Create and deliver regular and ad hoc fundraising analysis to inform strategic decisions and performance tracking. 

• Proactively identify opportunities to improve donor retention, upgrade journeys and lifetime value through data driven insight. 

5. Cyber Security 

• Work closely with the IT team to manage security/GDPR of the Fundraising crm 

• Develop knowledge in this area and undertake training as required. 

6. Other Duties: 

• Provide ad-hoc administrative support to the Fundraising and Communications team. 

• Support and attend fundraising events as required. 

GENERAL RESPONSIBILITIES 

• Stay up to date on policies/news/regulations relating to the role 

• Work with the Supporter Engagement Officer on shared tasks and provide reports as required and troubleshoot any issues 

• Proactively flag any data integrity issues with Line Manager and help develop action plans as required. 

• Participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary. 

• Participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs. 

• Ensure that all The Passage’s policies and procedures are adhered to and contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults. 

• At all times, undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage and uphold standards expected by The Fundraising Regulator 

• Undertake any other duties that may be required which are commensurate with the role. 

• In conjunction with your Line Manager, continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage. 

Note: This Job Description summarises the main responsibilities of the role at the time of writing. As the organisation and digital activity continue to develop, the role may evolve in consultation with the postholder. 

Person Specification:   

This person specification sets out the essential abilities and qualities which are used in the selection criteria for the post. When completing your supporting statement please address criteria E1 to E10 and K1 to K9, giving evidence of your experience and abilities and demonstrating your understanding and knowledge.

EXPERIENCE 

E1 Experience of using a database to accurately enter and manage data

E2 High level skills related to data management and handling

E3 Working extensively with Fundraising CRM system

E4 Implementing policies and procedures

E5 Running reports and analysing data.

E6 Understanding of data protection and GDPR principles

E7 Working with Salesforce, ideally with Administrator certification. (Desirable)

E8 Experience supporting or leading database/system improvement projects, including implementation or migration (Desirable)

E9 Experience of onboarding 3rd party platforms with GDPR compliance and collaboration with IT

E10 Experience of working in the charity sector (Desirable) 

KNOWLEDGE 

K1 Ability to prioritise and organisational skills, remaining calm under pressure

K2 Team working skills with a positive and collaborative approach.

K3 Interpersonal and communication skills, both verbal and written.

K4 Standards and procedures for payment card processing, electronic payments (e.g. BACS, bank transfers), banking and handling cash securely.

K5 Individual giving and/or other types of fundraising.

K6 Up to date knowledge of GDPR compliance and soft opt-in

K7 Relevant regulations, legislation and professional codes of practice.

K8 IT proficiency, especially Excel, Word and Outlook.