Communications assistant jobs

As our Partnerships Assistant you will be a vital part of our Partnerships team helping to build long-term, sustainable and mutually-beneficial relationships with businesses and key supporters.

Our Partnerships team manage high-profile relationships, including with household name beauty brands and retailers, and with ambitious plans for 2026 and beyond this is an exciting time to join the team. In this role you will lead on all administrative duties in the Partnerships team - including keeping our database up to date, managing diaries, raising invoices, updating documents, and recording minutes and actions in key meetings. 

This role requires a candidate who is highly organised and who has the ability to plan, prioritise and meet concurrent deadlines. You will have strong data entry and diary management skills, the ability to build rapport with a range of stakeholders and you will be a real team player.

You will be supported by your line manager, and the wider team, to deliver on your objectives and this is a perfect opportunity for someone with proven administrative skills, from any sector, to help shape our programme and deliver on our mission.

No formal qualifications are needed and charity sector experience is not a requirement. We encourage everyone with the appropriate skills, experience and potential to apply.

Please review the job description and person specification before applying. When you are ready please submit an up-to-date CV and a covering letter (maximum two sides of A4) clearly explaining your suitability for the role as per the person specification.

About us

The Lucy Faithfull Foundation (LFF) is a UK-wide charity that exists to prevent child sexual abuse and exploitation. We’re here for everyone who needs us. We protect children by working with people who pose a risk and diverting them from causing harm. We support individuals and families who have been affected by abuse. And we help professionals who work with families to create safer environments for children through delivering risk assessments, interventions, training and consultancy.

About the role and you

The Web & Digital Manager will oversee our websites, paid media, and digital projects, to ensure they drive reach, engagement, and measurable impact. You’ll manage relationships with internal teams, external developers and agencies to lead on the digital strategy and performance, and support colleagues across the organisation to improve our digital presence.

This is a rewarding role in a fast-paced, collaborative team, that is central to delivering our mission to prevent child sexual abuse.

You’ll be proactive and innovative, with a strong track record in managing websites and paid media campaigns. You’ll understand what makes good digital content and user experience and be confident in using data and analytics to evaluate and improve performance. You’ll be comfortable working across multiple projects and with a range of stakeholders.

Here are some of the skills and experience we’re looking for:

• Experience managing websites and paid digital campaigns (Google Ads, Meta).
• Strong understanding of SEO, UX and accessibility principles.
• Confident using analytics platforms to report performance and influence decisions.
• Excellent project management and communication skills.
• Comfortable working on sensitive topics.
• Experience in content design and optimising user journeys.

For a more detailed job description, please request a job pack.

What you’ll get from us

We offer the following benefits:

• Hybrid working (with a minimum of 2 days in the office per week; we ask for 3 days in the office per week for the first month)
• NEST pension
• 33 days’ annual leave rising to 38 days (inclusive of statutory bank holidays following qualifying period)
• Up to 5 days’ learning and development per year
• Flu jabs & eye tests
• Season ticket loans
• Charity discounts
• Employee assistance programme
• Option of private healthcare with Benenden

How to apply

We really welcome informal conversations with prospective candidates about the role and the charity in advance of the deadline.

To apply, please download the job pack and return your completed documents by Monday 17th November. Stage 1 interviews are scheduled to take place on Wednesday 26th November and stage 2 interviews are scheduled to take place on Wednesday 10th December for shortlisted candidates.

If you have not been contacted within 2 weeks of the closing date you have been unsuccessful with your application. Please note the successful candidate will be required to undergo a DBS check for this position.

#communications #advocacy #website #digital #manager #socialmedia #marketing #campaign #paidmedia

This is an exciting brand-new position within our growing Public Fundraising team supporting on our Individual Giving, Community Fundraising and Sports & Challenges programme. NB. We do not expect you to have experience in all three areas (Individual Giving, Community Fundraising and Sports & Challenges).

This role will contribute to the delivery of our Public Fundraising activity, helping to maximise income and create a great supporter experience for both new and existing supporters.

You’ll project manage fundraising activities and supporter journeys from start to finish, delivering them on time and in line with annual plans and budget. You will analyse and evaluate activity so that we can inform future plans and support the annual planning of the team’s activity.

You’ll have strong relationship-building skills and the ability to communicate effectively with our supporters across a range of channels, including mail, e-mail, telephone and face-to-face. You will also be able to work collaboratively with the Communications, Corporate, and Digital Engagement teams on a variety of projects.

This is an exciting opportunity for someone looking to progress in their fundraising career or wanting to bring their experience and transferable skills into the charity sector.

Please apply directly via CharityJob including an up-to-date CV and a personalised cover letter (of no more than two A4 pages) detailing your suitability for the role as per the job description and person specification.

A Finance Officer is required within our vital and growing community organisation to; manage financial systems, create and report on finance to the trustee board and stakeholders of the Loughborough Community Centre.

What you would do:

Oversight and day to day management of the organisational financial systems, including:

• Using Quick Books, spreadsheets to track expenses and company spending.
• Company payroll, tax and financial auditing.
• Keeping well-organised files and records of business financial activity.
• Archive of reports, receipts, and other financial evidence.
• Keeping financial databases up to date.
• Interacting with customers either on the phone or in person.
• Following up on business financial communications, billing, and ordering.
• Communicating with funders, suppliers and vendors.
• Company Invoicing.
• Using Quick Books, spreadsheets to track expenses and company spending.
• Collecting and inputting company data within the financial systems.
• Learning about the company's mission and available products/services.
• Assist with financial technical support.
• Acting as a personal assistant to the Director and/or board of LCC for financial matters.
• Giving feedback on finance efficiency and suggesting possible improvements.

Mind in Enfield and Barnet is a fast-growing charity in North London providing much needed therapy, wellbeing support and advocacy services to people with mental health problems. 

As Marketing Assistant at Mind in Enfield and Barnet you will play a key role in managing digital marketing channels, creating engaging content, and designing promotional materials. The role supports the organisation’s mission to connect with the community, promote mental health services, and increase participation in projects and events. The Marketing Assistant ensures consistent branding and messaging across platforms to effectively engage diverse audiences.

You will have proven experience in managing social media platforms (Instagram, Facebook, X/Twitter, LinkedIn) for organisational marketing or outreach purposes.

Duties will include:

Graphic Design - Design promotional materials such as leaflets and flyers to support MiEB’s services and projects, ensuring brand consistency and visual appeal.

Social Media Management - Create engaging content and manage MiEB’s presence across social media platforms including Instagram, Facebook, X (formerly Twitter), and LinkedIn to promote services, initiatives, and outreach events.

Newsletter Creation & Campaigns - Develop and design quarterly newsletters for MiEB, and manage distribution campaigns via Mailchimp to keep stakeholders informed and engaged.

Service & Project Promotion - Promote MiEB’s services and initiatives through targeted channels such as email marketing, local press, and other relevant outreach tools to increase visibility and community engagement.

Google Ads Management - Oversee and optimize Google Ads campaigns for both MiEB and DOVE Private Counselling and Psychotherapy, ensuring effective use of budget and maximized reach.

Qualifications

• A relevant qualification in Marketing, Communications, Digital Media, Graphic Design, or a related field (Level 3 or above).
• Equivalent work experience may be considered in lieu of formal qualifications.
• Certification or training in digital marketing, social media management, or Google Ads (desirable).
• Evidence of continuous professional development in marketing, design, or digital communications (desirable).

Please see the attached job descrition which includes all duties and skills required.

This is a part-time position, 7 hours per week. Actual salary £5354 per year. (Monday, Tuesday or Wednesday 9am-5pm)     The role is based at Enfield Mind office at 275 Fore Street, N9 0PD. 

What if you could start your career helping one of the UK's leading dementia charities operate safely, legally, and ethically? Imagine developing your expertise in risk, assurance, and governance while contributing to work that protects the Alzheimer’s Society's ability to deliver life-changing support to people affected by dementia?

About the opportunity

As Assurance Assistant, you'll be part of our Finance & Assurance directorate, working within a team committed to being the Society's single point of truth. This is an excellent development opportunity for someone interested in building a career in assurance, risk management, or business continuity within a mission-driven environment.

You'll support the delivery of internal audit engagements, risk management activities, and business continuity arrangements that help the Society operate with confidence and integrity. Working alongside the Assurance Data & Insights Specialist, you'll help monitor recommendations, track progress, and support the team's administrative processes. This is a role where attention to detail meets meaningful impact, where your contribution helps protect the charity's ability to fund groundbreaking research and provide vital support to people facing dementia.

You'll be involved in a diverse set of activities. From contributing to audit projects and supporting risk assessments to helping improve team processes and staying aware of sector best practices. It's a varied position that offers genuine learning and development opportunities in a supportive, collaborative environment.

About you:

You're someone with a genuine interest in assurance, risk, or resilience activities who's keen to develop your understanding and build a career in this field. You have strong digital skills, clear communication abilities, and a willingness to learn. You're organised, detail-oriented, and excited about the prospect of working in a role where professionalism and continuous improvement are valued.

You'll have:

- Interest and understanding of assurance, risk, or resilience activities.
- Interest in developing a career pathway in assurance, risk, or resilience.
- Strong digital skills with enthusiasm for developing further.
- Clear, effective, and concise communication abilities.
- Ability to build positive working relationships across teams.
- High standards of personal conduct and integrity.
- Initiative and comfort working both independently and collaboratively.
- Critical thinking skills to identify ways to work more effectively.
- Commitment to your own development and that of others.

What you’ll focus on:

- Supporting the delivery of internal audit and risk management arrangements that reflect the organisation's risk profile.
- Contributing to internal audit engagements in line with the internal audit plan.
- Supporting risk management and business continuity tasks as required.
- Monitoring data, updates, and tracking recommendations to support team processes.
- Helping improve team ways of working to continuously enhance efficiency and effectiveness.
- Staying aware of key sector updates and best practices in assurance, risk management, and counter fraud.
- Carrying out administrative tasks to support the wider team's effectiveness.

Most importantly, you're someone who's passionate about making a difference and want to be part of a team working towards a world where dementia no longer devastates lives.

Important Dates
The deadline for applications is 23:59 on Sunday 9th November.
Interviews will take place 25th/26th November.

About Alzheimer's Society

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer’s Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

Legacy Group Consulting LTD are recruiting on behalf of Solar Aid for a Supporter Care Officer;

 

�� Location: North East London

�� Contract: Full Time, Permanent – 37.5 hours

�� Salary: £27,900pa to £29,700pa – depending on experience

�� Closing Date: Close of Business Thursday 26th June

Why this role matters

We are working with an amazing, international charity – Solar Aid where their mission is to light up every home, school and clinic in Sub – Saharan Africa by 2030, using safe, clean, solar power to recruit someone fantastic for this role.

This role isn’t just about tasks and responsibilities, it’s about joining a team where your voice is valued, your growth is supported, and your work genuinely makes a difference.

What you’ll be doing

As the Supporter Care Officer, you'll be part of wider fundraising team, reporting to brilliant Supporter Care Manager – a small but might team. You’ll be at the heart of helping deliver outstanding supporter care experience, assisting the smooth running of fundraising operations and smooth handling of non-supporter communications.

Your key responsibilities will include:

• Making sure every supporter feels heard, valued, and appreciated
• Managing donation processes and supporter communications with care and efficiency
• Supporting the team with admin tasks that keep everything running smoothly
• Working closely with colleagues across teams to create a brilliant supporter experience
• Develop and refresh supporter journeys across engagement channels, working with Engagement and Digital teams
• Review and refresh “thank you” materials, communications and processes.
• Respond to supporter enquiries received by phone and email, acting as a first point of contact for supporters.
• Contribute to the integrity of the database by amending supporter details as necessary and recognising areas for improvement to support the Supporter Experience Manager with maintenance of the CRM.

What you’ll bring

We’re not looking for someone who ticks every box - we’re looking for someone who’s curious, committed, and ready to learn. If you’ve got the following, we’d love to hear from you:

• Experience in customer service, supporter care, or a similar rolerking knowledge of online fundraising
• Strong communication skills and a real empathy for people
• Good working knowledge of online fundraising
• Comfortable using databases, emails, and admin systems – they use Salesforce – if you have experience of this, would be advantageous
• A positive attitude and a willingness to pitch in

What’s in it for you

The chance to be part of an organisation that’s making tangible impact

• Supportive, inclusive team culture
• A working environment where new ideas and testing new things is strongly encouraged.
• Hybrid/flexible working options
• Opportunities for training, learning and growth
• 7% employer pension contribution
• 27 days’ annual leave

 

How to apply

If this sounds like your kind of role, we’d love to hear from you.

You can apply by sending your CV and a short cover note to Seema Choudhury at Legacy Group Consultancy LTD 

If you are shortlisted for interview stage (it will be a 2 stage interview process – one informal chat online and one formal interview at the London office with an interview panel. Interview dates to be confirmed)

A note on equity

We actively encourage applications from people with backgrounds that are underrepresented in the charity sector. If you need any adjustments to take part in the recruitment process, please don’t hesitate to ask - we’re here to make this accessible to everyone.

Let's build your legacy together

Job Title: Bank Retail Assistant

Salary: £15.18 per hour

Team: Retail

Hours: Ad hoc as required

Location: Across our shops: Guildford, Godalming, Knaphill, Cobham, Weybridge, Shepperton, Hampton Hill and Teddington

About Shooting Star Children’s Hospices

We have an exciting opportunity for a Bank Retail Assistant  to join our team at Shooting Star Children’s Hospices.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.

It’s a great time to join Shooting Star Children’s Hospices as we are expanding our retail team and portfolio of shops.

 

This role requires experience in retail or charity retail as an employee or longstanding volunteer. You will also need administrative/cash handling experience

About the role

Your key purpose will be, in the absence of the manager or assistant manager,  to lead a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures. 

About you

This role requires experience in retail or charity retail as an employee or longstanding volunteer. You will also need administrative/cash handling experience

You will also have an ability to deal with customers and maintaining a high level of customer service, have good verbal, written communication skills, as well as being comfortable using IT and EPOS reporting. You will have an ability to motivate yourself and others, have excellent organisational skills and be comfortable working  under pressure and dealing with changing priorities.  You will be a car owner/driver

You will also have an ability to be a self starter with the ability to work independently and take the initiative whilst knowing when to delegate jobs to others within the team.  You will be

organised and methodical and able to multi-task and work well in a team and on your own initiative. You are able to build good relationships with others and  flexible and willing to undertake varied responsibilities as part of a team

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

 

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.

 

Equality, diversity and inclusion

Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

To apply please submit a CV and covering letter outlining how your experience meets the criteria set out in the person specification.

Closing Date: 15 November 2025

Interview Date:  Flexible

This role provides comprehensive administrative and organisational support to senior management, ensuring the smooth running of daily operations. As part of the region team the PA act as the first point of contact, managing communications, schedules, and confidential matters with the utmost professionalism and discretion. The successful applicant must have excellent verbal, and written communication skills. They must be able to build positive relationships with staff and volunteers at all levels and have a working knowledge of Microsoft Office.

Fundraising Coordinator

Do you believe that every young person should have the opportunity to fulfil their potential and make the most of their education?

We are looking for a Fundraising Coordinator to join an organisation that are passionate about reducing the educational barriers students face and helping them to pursue a career in their chosen field and follow their dreams. If you are motivated by the desire to create a fairer society, then apply today!

Position: Fundraising Coordinator

Location: Remote (with some travel to London as required)

Hours: Full-Time

Contract: Permanent

Salary: £25,197 (plus an additional £3,000 for London weighting if residing in London)

Closing Date: Friday 31st October. However, interviews are on a rolling basis so we encourage interested applicants to apply before the closing date

About the Role

The Fundraising Coordinator will play an important role within the Partnerships department, working across the fundraising and communications functions to support the team to deliver our multi-year fundraising strategy and enable significant organisational growth.

This role will report to the Head of Fundraising and support the fundraising team working across the following income streams: corporate partners, trusts and foundations, university partnerships, major donors and individual giving. In addition, this role will support our communications team with their messaging to our internal and external stakeholders. 

A key focus will be supporting the development and delivery of our Individual Giving programme, helping to grow our base of individual supporters through engaging campaigns, communications, and excellent supporter care.

Key Responsibilities

· Working across the Partnerships Team the coordinator will support:

· Income Generation

· Stewardship and Reporting

· Cross-Team Collaboration

· Compliance and Systems

About You

This is an exciting opportunity for someone with strong organisational and writing skills, an eye for detail, and a collaborative mindset. The role offers valuable experience across a range of fundraising disciplines, with scope to develop and learn within a growing, mission-driven charity.

You will have:

· Commitment to the mission of The Access Project and tackling educational inequality.

· Ability to demonstrate and uphold The Access Project’s values in all aspects of work.

· Proven experience in fundraising and/or communications, such as donor engagement, campaign delivery, or content creation.

· Highly organised, with excellent attention to detail and the ability to manage multiple deadlines and workstreams.

· Strong written communication skills, with the ability to draft clear, compelling donor materials, newsletters, and other external communications.

· A collaborative team player who can build positive working relationships and prioritise effectively in a fast-paced environment

About the Organisation

The Access Project is a values-driven organisation that works with students in some of the most under-resourced areas of the country. We place dedicated mentors in school to help students navigate and overcome barriers to education, and provide personalised one-to-one or group tuition with students to help them raise their GCSE and A level grades. Join our team so that we can accelerate our reach to more young people.

Benefits include:

· 25 days annual leave p.a. (pro rata) plus Bank Holidays and 5 Winter closure days.

· PerkBox and Employee Assistance Programme

· Online Medical assistance

· Interest-free travelcard loans

· Cyclescheme loans

· Paid wellbeing day and 2 paid Volunteering Days

· Employer’s pensions contributions (3%)

· CPD options in line with L&D programme

· Staff Mentoring scheme

The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organisation, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+. We also particularly welcome applications from people with lived experience in reference to our mission.

We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us.

Please note, if you are selected for appointment to the role, you will be subject to a DBS check.

You also have experience in roles such as Fundraiser, Fundraising, Fundraising Coordinator, Fundraising Assistant, Fundraising Administrator, Grant Fundraiser, Grant Fundraising, Grant Fundraising Coordinator, Grant Fundraising Assistant, Grant Fundraising Administrator, Communications, Communications Assistant, Donor Engagement, Campaign Coordinator, Content Creator, Content, Digital Content.

Programme Officer

We are seeking an organised and enthusiastic Programme Officer to work with a small friendly team, supporting the delivery of high-impact events and citizen science programmes connecting people with nature.

Position: Programme Officer

Location: Office based Bristol

Salary: £27,500 per annum

Hours: Full time, 37.5 hours per week (part time considered, minimum 30 hours)

Contract: 1 year fixed term – potential for extension depending on funding

Closing Date: 17 November 2025 at 6:00am

Interviews: First stage 21 November (online), second stage 3 December (in person)

About the Role

As Programme Officer, you’ll play a key part in delivering a varied and inspiring events programme that engages thousands of people each year. Working closely with colleagues, partners and volunteers, you’ll help bring flagship events to life, including the Festival of Nature, Wild Summit and Communicate conference.

Key responsibilities include:

• Supporting the planning, coordination and delivery of events for both public and professional audiences
• Contributing to the development and coordination of citizen science programmes
• Handling event administration, including ticketing and logistics
• Liaising with partners, contributors, volunteers and attendees
• Supporting communication and marketing activities
• Coordinating volunteer recruitment, support and management
• Gathering data and supporting evaluation and reporting for funders and partners

About You

We’re looking for someone who is proactive, well organised and thrives in a fast-paced, collaborative environment. You’ll enjoy variety in your role and be happy to get stuck in to make things happen.

You don’t need to have worked in the environmental or charity sector before. We’re more interested in your ability to build strong relationships, communicate clearly and confidently, and work effectively with a wide range of external stakeholders. If you’re a great communicator who loves bringing people together and making things happen, we want to hear from you.

You will have:

• Strong organisational skills and excellent attention to detail
• Excellent written and verbal communication skills
• Confidence communicating with partners, volunteers and the public
• Experience using Microsoft Office and a willingness to learn new systems
• Experience supporting events or working in a busy, public-facing environment
• The ability to multitask and adapt to changing priorities
• A positive, solution-focused attitude and strong teamwork skills

It would be great if you also have:

• Experience coordinating volunteers
• An interest in environmental and wildlife issues
• Familiarity with citizen science projects

About the Organisation

This charity brings together a network of partners across research, media, policy and conservation to connect people with the natural world. Through major events, citizen science programmes and sector-wide initiatives, they engage thousands of people each year to inspire action for nature.

Other roles you may have experience of could include: Events Assistant, Programme Coordinator, Events Administrator, Community Engagement Officer, Project Support Officer, Communications Assistant. #INDNFP

If you’re excited by the idea of working on events that inspire action for nature, this is a great opportunity to join a small, passionate team making a big impact!

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

Admin Assistant (Services)
Location: SIA House, Milton Keynes – We offer hybrid working with the expectation of three days per week in the office
Salary: £25,000 per annum
Hours: 35 hours per week, Monday – Friday.

About us

The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury.

Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert guiding voice for life after spinal cord injury.

About the role

In this role you will be part of the Health & Care Quality team, providing administrative and organisational support to the clinical team, which includes nurses, therapists and counsellors.

Duties & Responsibilities include:

• Manage all referrals from centralised inbox, prioritising and forwarding referrals to the relevant team member, or to direct enquiries to more appropriate services if necessary.
• Assess need of each referral and discuss with ‘on call’ nurse/counsellor if it appears urgent or guidance required to establish need.
• Ensure all relevant service user information is available. Calls sometimes required to establish this.
• Input into database (CRM). Ensure information remains updated and relevant.
• Refer to appropriate nurse/ therapist / counsellor according to region.
• Overview that referrals are responded to in a timely manner.
• Manage the Counselling referrals on the CRM including adding clients, updating status and setting up respective client files on the public drive.
• Contact those waiting to access SIA’s counselling service as required, to reassess need and inform of offers or initiatives.
• To liaise between the team and referrers to arrange face-to-face visits as required.
• Admin support with stock level, ordering and distribution of leaflets, booklets, emergency medical cards.
• Arrange and minute internal meetings and training sessions.

Benefits:

• Annual leave: 28 days per holiday year plus bank holidays, increasing to 30 days after two years of service (pro -rated for part time employees)
• Access to Group pension scheme (6% employer contribution)
• Access to Group life assurance scheme
• Access to Healthcare cash plan
• Access to discounted gym membership
• Access to Employee assistance programme (EAP)
• Employee volunteer days
• Free car parking at SIA House
• Investing in our people – all members of staff are encouraged to discuss their development plans and aspirations with their line manager. A budget is available for talent development.

Thank you for your interest in joining our special charity!

Closing date: 3 November 2025, 9am
Interview date: Thursday 20 November 2025 at SIA House, Milton Keynes

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture.

We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.

Disabled candidates who meet the standard job criteria will be offered a guaranteed interview.

No agencies please.

20/20 Levels is a social mobility organisation dedicated to empowering black and racially underrepresented young people to maximise their potential through opportunities. We provide career and business development programs, mentorship, and opportunities to help young talent thrive in their chosen industries. Our community is at the heart of everything we do, and we are looking for a passionate and creative Social Media Manager to help amplify our impact through digital channels.

Role Overview

As the Social Media Manager, you will play a key role in enhancing 20/20 Levels’ digital presence by creating, managing, and growing our social media platforms. You will be responsible for creating engaging content, designing visually appealing assets, scheduling posts, analysing performance metrics, and interacting with our online community. This role is ideal for someone who is creative, detail-oriented, and passionate about using digital media to drive engagement and brand awareness.

This role reports directly to the Marketing & Communications Lead and works closely with programme teams to amplify their work.

Key Responsibilities

Content Creation & Management

● Manage the 20/20 Level’s social media accounts (Instagram, TikTok, LinkedIn, and YouTube), including content creation, scheduling (using programs like Later), and engagement.

● Create compelling written, visual, and video content that aligns with 20/20 Levels' mission and brand,  including graphics, reels, captions, and TikTok posts.

● Monitor social media channels for trends, conversations, and mentions related to our industry and brand.

● Design materials for internal communications, including newsletters, announcements and marketing materials and team updates

● Assist in maintaining a content library, organising media assets, and archiving materials for future use.

● Collaborate with our Marketing and Communications Lead to brainstorm and contribute creative ideas for campaigns and promotions.

Community Engagement

● Engage with our online community by responding to comments, messages, and inquiries in a timely and professional manner

● Foster meaningful conversations and positive online interactions to strengthen audience relationships

● Collaborate with internal teams to showcase program updates, success stories, and upcoming initiatives

Performance Tracking & Strategy

● Monitor trends and insights to optimise content strategy and maximise visibility and engagement

● Track, analyse, and report on social media performance, making data-driven recommendations for improvement

● Assist in running social media campaigns and influencer partnerships

● Stay up to date with the latest digital trends and best practices to keep our content fresh and relevant

Qualifications & Skills

● Previous experience in social media management, digital marketing, or content creation (internships or personal projects welcomed)

● Strong understanding of various social media platforms and their best practices

● Excellent written and visual storytelling skills

● Strong verbal communication skills, with the ability to explain performance metrics and communicate ideas clearly and quickly.

● Graphic design and video editing skills (knowledge of Adobe Photoshop, Canva, Adobe Suite, CapCut, Indesign & Illustrator)

● Ability to analyse metrics and adjust strategies accordingly

● Creative thinker with an eye for detail and brand consistency

● Passion for diversity, equity, and inclusion, with an understanding of the challenges faced by underrepresented young people in the workforce

● Ability to work independently while collaborating with a team

Benefits of Working with 20/20 Levels

● Opportunity to contribute to a meaningful mission and make a real impact

● Flexible working arrangements

● Professional development and mentorship opportunities

● Exposure to a dynamic and supportive community

INTERVIEWS ON 12TH NOV!!! 

We are looking for a proactive, flexible team player to join our small team to make a big difference in the not-for-profit sector. If you have a passion for managing and improving day to day operational activities, as well as supporting some internal and external communications, enabling our team to focus on what they’re good at - challenging the arms trade and grand corruption - then we’d love to hear from you.

Company Overview

Shadow World Investigations is a not-for-profit organisation that investigates state capture, corporate wrongdoing and militarism, with a focus on the global arms trade. Our groundbreaking investigations highlight the blurred lines between business and state, and demonstrate how these sites of power operate above the law and in sole pursuit of furthering their own interests. We focus on building capacity and strengthening movements, and advocating for real, systemic change. Ultimately we aim to inform and empower the public to apply the necessary pressure needed to democratise and transform our political and economic systems.

THE JOB:

Key Responsibilities

• Handling day to day administrative tasks for our busy Executive Director including scheduling, diary management, travel, fielding and responding to enquiries, meeting minutes and follow up;

• External Partner Communications such as follow up with media partners, contributors or expert reviewers and more;

• Supporting Internal Communications and Ways of Working;

• Working with Director of Projects & Planning to ensure the smooth running of the office including IT, HR, Governance etc;

• Assisting with fundraising admin such as tracking deliverables, reporting requirements and deadlines.

• You may, from time to time, be asked by colleagues to take on different or additional duties that you can reasonably perform in line with your skills and experience.

Requirements

• At least 2 years of experience in a role that demonstrates the required skills

• Strong organisational and administrative skills 

• High attention to detail and accuracy

• Good interpersonal skills and a team-player

• Proactive, eager to learn, and willing to take on varied tasks

• Professional, reliable, and solutions focused

• Comfortable working under pressure with multiple managers

• Ability to meet deadlines, monitor workflow and prioritise tasks

• Demonstrates initiative while respecting the boundaries of the role

• Discretion - the ability to work in confidence on sensitive matters 

• Proficiency with Microsoft Excel, Google Workspace, Wordpress (desirable) and social media platforms

• Bachelor’s degree or equivalent professional experience

We don’t require you to be an expert on the arms trade or state capture to succeed in this role. We are looking for candidates who can demonstrate strong organisational, interpersonal skills and an interest in the practical running of a small but dedicated organisation. With this in mind, our ideal candidate for this role would also be committed to justice, and would share our perspective that the barriers we face in the pursuit of justice have systemic roots, and that to tackle them we need to democratise and transform our political and economic systems.

What We Offer

• Competitive salary and benefits including cycle-to-work scheme, 30 days annual leave and office closure between Christmas and New Year

• Opportunities for development including mentorship and training

• Supportive and inclusive work environment

• Hybrid position with flexible working hours, being in central London office expected 2 days a week. Occasional evenings, weekends and travel with generous time off in lieu offered