Communications assistant volunteer roles

Job Title: Bid Writer Assistant                                                                         

Reports To: Department Manager 

Location: Remote

Employment Type: Volunteer (12 hours/week for 6 months)

About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.

As part of this initiative, we are seeking a Bid Writer to support Quilombo UK in securing vital funding and resources to further our mission. This remote volunteer role is ideal for someone who is passionate about community impact, writing, and making a meaningful difference in the Third Sector. You'll work with a supportive team, gain hands-on experience in funding applications, and help shape the sustainability of impactful community programmes.

Position Overview:
The Bid Writer Assistant plays a key role in researching, drafting, and editing compelling proposals and funding applications for various projects run by Quilombo UK. The role involves close collaboration with department leads, collecting relevant data, and ensuring submissions align with organisational goals and funder expectations. It offers the flexibility to work independently, with the support of experienced professionals and tailored training where required.

Key Responsibilities:

Proposal & Bid Development:

• Research, draft, and edit funding proposals tailored to specific grants, donors, and partners.

• Review and refine existing proposals to ensure clarity, compliance, and impact.

• Collaborate with internal teams to gather relevant content, project insights, and financial information for bids.

• Develop supporting documents and presentations to accompany applications.

Strategic Input & Collaboration:

• Contribute to the bid strategy, suggesting creative and relevant ideas aligned with organisational goals.

• Maintain and manage a structured “bid plan” with timelines, approval processes, and submission deadlines.

• Liaise with HR, Finance, Marketing, and Project teams to align bid content with current projects and strategic direction.

Reporting & Organisation:

• Ensure accurate tracking and reporting of bid statuses.

• Organise bid-related documentation, supporting strong internal knowledge management.

Required Qualifications:

Education:

• Bachelor’s degree or equivalent experience in English, Communications, Business, or related fields.

Experience:

• Prior experience writing funding proposals or grant applications.

• Familiarity with fundraising, community initiatives, or nonprofit funding is desirable.

Skills:

• Strong written communication and persuasive writing skills.

• High attention to detail, organisation, and ability to meet tight deadlines.

• Proficiency in Microsoft Word; Excel knowledge is a plus.

• Confidence in researching, planning, and collaborating across teams.

• Ability to work independently and maintain professionalism and confidentiality.

Benefits:

• Gain real-world experience in nonprofit fundraising and proposal writing.

• Work with a collaborative and values-driven team.

• Receive feedback and development opportunities in bid strategy and funding.

• Build a strong portfolio of written proposals and funding successes.

• Flexible working hours with full remote access.

• Reimbursement of travel expenses if attending occasional in-person meetings.

Equality Statement

Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.

Purpose:
Help drive donations, plan small fundraising events, and promote online giving campaigns to support housing and youth development programs.

Responsibilities:

• Support fundraising events and community drives

• Engage with local businesses for donations or sponsorships

• Promote campaigns on social media (Facebook, Instagram, LinkedIn, etc.)

• Assist with donor thank-you messages and data entry

Skills Needed:

• Confident communicator

• Organised, friendly, and proactive

• Passion for helping vulnerable children and families

Hours: 10–15 hours per month

DBS Check: ✅ Yes – Basic DBS required (£12.50)

Policies to follow:

• Safeguarding Policy

• Fundraising Code of Conduct

• Data Protection Policy

Volunteer Benefits:

• Hands-on fundraising experience

• Training in donor relations and community engagement

• Recognition in our volunteer newsletter and social media

• Outstanding volunteers may be invited to join our Fundraising Advisory Board or future Board of Directors

Do you love meeting and talking to people? Or perhaps you prefer sorting and organising in the background? If so, why not volunteer in our charity shop in Newcastle Emlyn? It's something of a community hub, an inspiring and happy emporium. It is often the first place people hear about the hospice. If you’re on the shop floor then a large part of the day can be spent talking with and listening to customers. It can also be the first port of call for those with a terminal diagnosis or someone seeking help for a friend or loved one.

Please note: unfortunately, we are unable to provide visa sponsorship for overseas volunteers.

What will I be doing?

• Greeting customers warmly, helping them and sharing information about our hospice.

• Helping create attractive displays.

• Organising and refilling shelves and racks.

• Dusting, vacuuming and tidying.

• Receiving, sorting, pricing, and preparing donated items.

• Processing sales using cash and card payments.

• Helping us advertise special events through conversations, window displays and posters.

• Working together within the retail team to support the smooth running of the shop.

What are the benefits of being a Volunteer Retail Assistant?

• Meet people, enjoy yourself and use your creativity.

• Sense of purpose from supporting a worthwhile cause and helping your local community.

• Being valued as an important part of a friendly team.

• Training and development opportunities to enhance your skills and knowledge.

• Earning Tempo Time Credits to spend on fun activities both locally and across the UK.

• Travel expenses reimbursed.

What do I need to have?

• Shop floor volunteers need a friendly and approachable manner with excellent communication and people skills.

• Good organising ability

• Reliability and punctuality, with a sense of commitment and teamwork.

• Initiative and an eye for detail.

• Willingness to adapt to different tasks as and when shop priorities change.

• Experience in retail or customer service would be helpful but isn’t essential.

• A permanent UK address or a visa that allows you to stay and volunteer in the UK (unfortunately we cannot sponsor visa applications).

What training and support will I be given?

You will be supported by the Charity Shop Manager and given induction and training to ensure you feel confident and capable in your role. As part of the wider hospice team, you’ll also have the chance to take part in various team wellbeing and development opportunities, plus additional learning.

How do I find out more?

Email us or drop in at one of our Coffee Mornings. These are held between 10.30 am and 12.30 pm on the last Thursday of each month and offer the chance for an informal chat and a look around - while enjoying fresh coffee and homemade cake, free of charge. Come along, we’d love to meet you!

Why we want you:
Food banks provide three-day emergency food parcels for people in crisis, volunteering in partnership with organisations across the community. Through our social media platforms, we are aiming to gain support for our activity as a food bank and raise awareness in our local community of the drivers pushing people into poverty in order to inspire local people to take action and support us. We are looking for a Social Media volunteer to help oversee and drive this important activity forward and enable us to elevate the voice of food bank staff, volunteers, and those with first-hand experience of hardship. 

What you will be doing:

• Lead the development and delivery of our social media and communications plan.
• Prepare a social media calendar of key annual activities for the next 12 months.
• Increase our Social media presence and grow our follower numbers.
• Create regular, innovative and engaging social media posts that reflect our campaigns, key activities, events, and requests for support.
• Engage and interact with our followers, keeping them up to date with activities and developments.
• Follow, reshare, and like posts from our key audiences, ensuring our accounts remain active and relevant Identify new trends we might use to strengthen our position within the community.
• Monthly meetings with the food bank manager to plan our social media activity.
• Once a month, visit our 3 sites to create content and stories.
• 4-6 hours per week

The skills you need:

• Experience and understanding in using social media channels such as Facebook, Instagram, LinkedIn, and Twitter (privately or professionally)
• Ability to think creatively to deliver engaging and authentic online content with accuracy and good attention to detail.
• Strong in your writing skills and able to deliver messages clearly and confidently.
• Ability to operate in a professional manner when communicating online.
• Understanding the need for confidentiality, safeguarding, and data protection.
• Ability to get on with others and be part of a team, as well as being motivated to complete tasks independently

What's in it for you

• Using your existing skills to make a difference
• Meet new people who share your passion to end poverty in the community
• Make a real difference to the running of your food bank
• The opportunity to serve your local community

Disclaimer

We recognise that we have under-represented groups within our team. As part of our commitment to diversity and equality of opportunity we are actively encouraging applications from under-represented groups such as parents or carers who are re-entering volunteering after a career break, people who are LGBTQ+, from Black, Asian, and Minority Ethnic (BAME) backgrounds, with a disability, impairment, learning difference or long-term condition

​

"We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria".

QuilomboUK is looking for a PR & Marketing Assistant, who would love to join a growing organization. Quilombo UK works with the objective to promote different arts, sports, and cultures to encourage an intercultural understanding between different communities and societies; To promote cultural awareness in the community and educate, regardless of nationality or origin, about race diversity and mutual respect; To promote good health and wellbeing; and run a community organisation with a strong focus on individuals, the community and society.

This role offers a great opportunity for the right person who is looking to; gain experience in marketing; develop their skills and management experience; or just simply ‘give something back to their community’. The role provides you flexibility and autonomy at work. Where necessary specific training will also be provided to help you develop and grow your skill set.

As a PR & Marketing Assistant at Quilombo UK, you will play a vital role in providing general marketing support while actively engaging in various marketing tasks to contribute to the overall success of our initiatives. This position offers opportunities for personal and professional development within the different units of Marketing, including Social Media, Images, Video, and Website. Your responsibilities will encompass a wide range of tasks, from data collection and report compilation to active participation in campaign organization and development. You will also be actively contributing to real-life marketing projects and playing a key role in planning, developing, and implementing effective marketing strategies. This role requires a proactive and creative individual who will promote our organization through various channels, manage social media presence, contribute to innovative marketing programs, and engage in comprehensive market research.

This role is perfect for an enthusiastic and creative individual who is eager to gain hands-on experience in various aspects of marketing, from strategic planning to social media management.

Main tasks:

• Working on real life marketing projects

• Planning, developing and implementing marketing strategies.

• Promote the organisation through Social Media channels , and through maintaining and updating information about the organisation. 

• Managing the organisation’s social media pages by posting updates and responding to comments and messages

• Submitting ideas for marketing programmes/campaigns designed to enhance and grow the company’s brand

• Organising marketing campaigns

• Creating, organising and delivering presentations 

• Conducting market research and analysing participants’ reports, questionnaires and surveys. 

• Using social media and website analytics to find out the effectiveness of ongoing campaigns and understand the way users interact with the site and social media posts. 

• Contribute to staff meetings, and other internal meetings with views and suggestions.

• Analyze information to provide actionable insights and recommendations to the Directors

• Receive and interpret briefings from the Directors, ensuring a comprehensive understanding of organizational objectives

• Develop and deliver clear and concise communication to internal and external stakeholders

• Translate briefings into actionable outcomes, coordinating with various teams and individuals

·

Training and support available:

• Social media

• Canvas

Skills:

Essential

• Strong written and verbal communication skills.

• Attention to detail

• Flexibility and willingness to learn new skills

• Problem-solving, planning and creative-thinking skills

• Time management and prioritisation abilities

• Tactical understanding of all primary social media platforms

• Knowledge and understanding of online and offline marketing tactics

• Good Teamworking skills

• Strong organisational skills

• Numerical skills, which includes analysing and compiling spreadsheets

• Social Media skills.

• Office based skills (Word, Excel, PowerPoint)

• Adheres to the organisation’s key objectives 

• Delivering quality work in a timely manner

• Self-driven

• Ability to multi-task and adhere to deadlines

Desirable

• Committed to working with the community with a passion for helping others less fortunate. QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

• Good Knowledge of market research techniques and database

• Previous experience working in an office environment, dealing with administrative tasks or using a product database.

When needed:

Willing to volunteer at least 12 hours a week, for a duration of 16 weeks as part of a Personal Development Program (PDP).

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

"We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria".

QuilomboUK is looking for a PR & Marketing Assistant, who would love to join a growing organization. Quilombo UK works with the objective to promote different arts, sports, and cultures to encourage an intercultural understanding between different communities and societies; To promote cultural awareness in the community and educate, regardless of nationality or origin, about race diversity and mutual respect; To promote good health and wellbeing; and run a community organisation with a strong focus on individuals, the community and society.

This role offers a great opportunity for the right person who is looking to; gain experience in marketing; develop their skills and management experience; or just simply ‘give something back to their community’. The role provides you flexibility and autonomy at work. Where necessary specific training will also be provided to help you develop and grow your skill set.

As a PR & Marketing Assistant at Quilombo UK, you will play a vital role in providing general marketing support while actively engaging in various marketing tasks to contribute to the overall success of our initiatives. This position offers opportunities for personal and professional development within the different units of Marketing, including Social Media, Images, Video, and Website. Your responsibilities will encompass a wide range of tasks, from data collection and report compilation to active participation in campaign organization and development. You will also be actively contributing to real-life marketing projects and playing a key role in planning, developing, and implementing effective marketing strategies. This role requires a proactive and creative individual who will promote our organization through various channels, manage social media presence, contribute to innovative marketing programs, and engage in comprehensive market research.

This role is perfect for an enthusiastic and creative individual who is eager to gain hands-on experience in various aspects of marketing, from strategic planning to social media management.

Main tasks:

• Working on real life marketing projects

• Planning, developing and implementing marketing strategies.

• Promote the organisation through Social Media channels , and through maintaining and updating information about the organisation. 

• Managing the organisation’s social media pages by posting updates and responding to comments and messages

• Submitting ideas for marketing programmes/campaigns designed to enhance and grow the company’s brand

• Organising marketing campaigns

• Creating, organising and delivering presentations 

• Conducting market research and analysing participants’ reports, questionnaires and surveys. 

• Using social media and website analytics to find out the effectiveness of ongoing campaigns and understand the way users interact with the site and social media posts. 

• Contribute to staff meetings, and other internal meetings with views and suggestions.

• Analyze information to provide actionable insights and recommendations to the Directors

• Receive and interpret briefings from the Directors, ensuring a comprehensive understanding of organizational objectives

• Develop and deliver clear and concise communication to internal and external stakeholders

• Translate briefings into actionable outcomes, coordinating with various teams and individuals

·

Training and support available:

• Social media

• Canvas

Skills:

Essential

• Strong written and verbal communication skills.

• Attention to detail

• Flexibility and willingness to learn new skills

• Problem-solving, planning and creative-thinking skills

• Time management and prioritisation abilities

• Tactical understanding of all primary social media platforms

• Knowledge and understanding of online and offline marketing tactics

• Good Teamworking skills

• Strong organisational skills

• Numerical skills, which includes analysing and compiling spreadsheets

• Social Media skills.

• Office based skills (Word, Excel, PowerPoint)

• Adheres to the organisation’s key objectives 

• Delivering quality work in a timely manner

• Self-driven

• Ability to multi-task and adhere to deadlines

Desirable

• Committed to working with the community with a passion for helping others less fortunate. QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

• Good Knowledge of market research techniques and database

• Previous experience working in an office environment, dealing with administrative tasks or using a product database.

When needed:

Willing to volunteer at least 12 hours a week, for a duration of 16 weeks as part of a Personal Development Program (PDP).

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

                     �� Volunteer Opportunity: Admin Support for Women-Focused Housing Association ��

Are you interested in supporting women and in volunteering in the social housing sector? We’re a small, dedicated housing association focused on empowering women through safe, supportive housing—and we’re looking for a volunteer to help us behind the scenes!

Role: Volunteer Housing Admin Assistant
Location: London
Hours: Flexible – ideally 1–2 days per week

What you’ll do:

· Assist with general administrative tasks (filing, data entry, document management)

· Help maintain volunteer and resident records

· Support the team with scheduling and communications

· Contribute to a warm, inclusive, and organised office environment

What we’re looking for:

· Good organisational skills and attention to detail

· Basic IT skills (email, Word, Excel)

· A friendly, reliable, and discreet approach

· Commitment to our values of inclusion, respect, and empowerment

What you’ll gain:

· Experience in a supportive, women-centred organisation

· Training and ongoing support

· A chance to make a meaningful impact in the lives of women

This is an ideal role for someone lookinfg to gain experience in the housing sector or someone who would like ot deploy ther already existing experience to support women in housing. 

We welcome applications from people of all backgrounds and experiences. 

About Us

Tell My Truth and Shame the Devil CIC is a grassroots movement committed to confronting and eradicating Child Sexual Abuse (CSA) across the UK.

We give survivors, families, and allies the power to speak out, heal, and educate communities through storytelling, outreach, and collective action.

We work across all communities — Black, white, Asian, Caribbean, and African — ensuring no survivor feels alone or silenced.

Our CIC operates through a community-driven, volunteer-led structure, built by people who believe in truth, justice, and love as law.

The Role – HR Assistant
We are looking for a proactive HR Assistant to support the HR Manager in managing our growing volunteer network. You’ll help with onboarding, records, and HR processes that ensure volunteers feel supported.

Responsibilities:

• Support recruitment and onboarding of new volunteers.
• Maintain HR and volunteer records with accuracy.
• Assist with drafting role descriptions and volunteer agreements.
• Provide administrative support across HR and safeguarding processes.

What We’re Looking For:

• Experience in HR support, administration, or volunteer coordination.
• Strong organisational and communication skills.
• Knowledge of safeguarding and confidentiality.

Every day, disabled people who rely on highly trained assistance dogs face unnecessary barriers. From being refused entry to shops and restaurants, to navigating confusing legal protections. These challenges persist despite the vital role assistance dogs play in giving people greater independence, confidence, and opportunity. Outdated legislation and a lack of clarity around rights and responsibilities mean progress is slow. Change is urgently needed.

That’s where you come in. We are working in partnership with Assistance Dogs UK (ADUK), the umbrella body of 14 accredited assistance dog charities in the UK, to build an Advisory Panel of expert voices to help shape the future of access and protection for assistance dog partnerships. By joining, you will contribute to a vision of a society where disabled people face no barriers, where legislation is clear and enforceable, and where high standards safeguard both people and dogs.

What we’re looking for

Panel members will bring credibility, relevant skills and knowledge, and a commitment to integrity, openness, and collaboration. You will be confident in influencing, communicating clearly, and making an active contribution. The ability to draw on your networks to support the panel’s work is also valuable.

To achieve this, ADUK seeks individuals from the following fields:

• Legal - able to offer insight and guidance on legislative frameworks and legal interpretations
• Lobbying and changemaking
• Advocacy
• Disability rights and access
• Animal welfare
• Strategic communications, marketing or PR

Panel members are expected to:

• Demonstrate high levels of personal credibility, bringing relevant experience, skills and knowledge.
• Conduct themselves with integrity, objectivity, openness, and honesty.
• Demonstrate their capability to be personally effective, with excellent communication skills, and the ability to influence, and actively contribute.
• Harness relevant networks as required.

Training will be provided on assistance dog standards and/or ADUK policy context.

About ADUK

ADUK work to the highest international standards of assistance dog training and welfare, uniting their member organisations, and systematically changing minds - from policymakers to service providers, through to sector professionals and the general public, using evidence-based advocacy and education to further their objectives.

If you’re really excited about this opportunity, but your experience doesn’t align with the skills and experience above, we still encourage you to get in touch to tell us what you can offer the ADUK Advisory Panel.

For more information, please contact Katherine Anderson-Scott, Executive Director of Charisma Charity Recruitment. Expressions of interest should be submitted through the Charisma website and include a comprehensive CV and supporting statement.

We welcome and encourage expressions of interest from people of all backgrounds who reflect our diverse society.

Closing date: Monday 24 November 2025

Charisma vetting interviews will need to be completed by close of play on the 2 December in preparation for shortlist submission on the 3 December.

Interviews with ADUK are expected to take place in mid-December, with the possibility of some sessions being conducted in January 2026. We appreciate your understanding as we navigate a busy time of year.

We are looking for a passionate and creative Social Media & Marketing Volunteer to support our digital presence, raise awareness, and engage with our audience across various platforms. This is a fantastic opportunity to gain hands-on experience in social media marketing while making a real impact on young people’s lives.

What will you be doing?

· Assist in developing and implementing social media strategies to increase engagement and reach.

· Create and schedule content (graphics, videos, and written posts) for BFUK’s primary social media channels including Instagram, LinkedIn, and Facebook..

· Monitor and respond to comments and messages to foster a strong online community.

· Support campaign planning, including fundraising and awareness initiatives.

· Conduct research on social media trends and audience preferences.

· Assist in tracking analytics and performance metrics to optimise content strategy.

· Help with email marketing campaigns and newsletter creation.

· Work collaboratively with the team to ensure branding and messaging consistency.

What are we looking for?

· Enthusiastic about social media, marketing, and making a positive impact.

· Strong written and verbal communication skills.

· Experience with Canva, CapCut or other content creation tools is a plus.

· Familiarity with social media platforms and trends.

· Creative thinker with attention to detail.

· Ability to work independently and meet deadlines.

What difference will you make?

This is an opportunity to make a tangible difference to young people's lives, supporting a small but growing charity.

What will you gain?

· Gain valuable experience in social media marketing for a charitable organisation.

· Receive weekly scheduled mentorship time with our Communications Manager.

· Guidance from our Communications Manager to build your portfolio.

· Flexible remote working environment.

· Receive a reference from an established charity.

Do you love Christmas and want to support a key NSPCC event? Join our Festival of Trees Volunteer team today!

What are we looking for?

We are looking for reliable and hands-on volunteers to support the organisation and running of our annual Festival of Trees event! Christmas is a crucial time of year for the NSPCC and this event is a magical way to bring people together, promote the importance of the work that we do and of course raise vital funds for those who need it most.

What will you be doing?

The key responsibilities of this role include: decorating Christmas trees, tidying and sorting event spaces before, during and after the event, moving equipment and materials, undecorating and packing away items, organising storage cupboards, and overall just ensuring that things run in a smooth and efficient manner. If you are a creative and organised Christmas fan, then this could be the perfect role for you!

How regular is the volunteering?

The work for this role will be done in the run up to Christmas, and within the first couple of weeks of the new year. We will require your help on a few specific days during this time period (yet to be decided), and these will usually be weekdays. You will be given details of the specific dates/times with plenty of notice and we will do our best to work around the availability of all the volunteers! There is no requirement for you to be available for every single one, so if you just have the occasional day available to support us, then this will be absolutely fine.

What will you get from the role?

This is a wonderful opportunity to get into the Christmas spirit, meet great people and make a meaningful difference. Every bauble you hang and every box you pack will help us to raise vital funds for children and families across the UK and Channel Islands. You will have the chance to be creative, and you will also gain skills in teamwork, organisation, communication and so much more that comes with working on a large charity event.

Who is right for the role?

We are looking for individuals who are:

• Passionate about the work of the NSPCC
• Physically able to lift, carry and move equipment and decorations
• Creative and enjoy decorating/making things look pleasing to the eye
• Organised, efficient and happy to get involved with a variety of tasks
• Team players with a positive attitude
• Christmas lovers!

Think you could be a good fit? We'd love to hear from you!

Volunteering today will allow you to join us in making a difference and fighting for every childhood. Let's make Christmas truly special – together.

We are currently unable to accept applications from under 18's to this role.

RAMFEL is a charity that supports vulnerable migrants to access justice and that provides vital support in moments of individual crisis.

The role offers an opportunity to join our foodbank team and make a meaningful impact on the lives of vulnerable migrants. Many of our clients face difficult circumstances, unable to work or access benefits while awaiting decisions on their immigration status from the Home Office. With family ties in the UK or safety concerns in their home countries, they often find themselves in precarious situations, at risk of destitution and exploitation. Our foodbank serves as a practical means of support, providing essential assistance to those in need. We are looking for dedicated individuals to help us continue this vital work.

What will I receive?

- Lunch and travel expenses (up to £10 lunch, up to £10 travel)

- Role specific training, training on issues affecting vulnerable migrants

- Ongoing individual supervision and volunteer meetings

Where are we?

Our foodbank is based in Ilford at Cardinal Heenan Centre, 326 High Road, Ilford, IG1 1QP

What happens if I apply?

• We will interview applicants on 15 December
• You will be asked to complete a DBS check before starting (this is a requirement of working with vulnerable adults and children)
• You will be asked to provide a reference
• Mandatory training for the role and induction will take place on 14 and 20 January 2026

Reporting to: Office Manager

Time Period: We ask for a minimum of a 6-month commitment during our foodbank which happens on Thursday between 9.30 am and 4.00 pm.

Role description:

1. To greet clients and create a warm and welcoming atmosphere for them
2. Assist with setting up the foodbank, which involves some manual lifting and arranging supplies
3. To distribute items to individual service users
4. To keep accurate records of the needs of service users
5. To complete necessary administrative duties associated with the delivery of the foodbank service
6. Assist with tidying up and clearing the foodbank after it closes
7. Assist in providing SIM cards to clients when necessary
8. Assist in applying for destitution grants for clients who most need them.

You will be required at all times to respect:

1. RAMFEL’s confidentiality and any other relevant policy

2. Safeguarding policies

Person Specification

Requirements:

(E=Essential, D=Desirable)

1. A commitment to volunteer on Thursdays at RAMFEL’s Ilford office.
2. A commitment to RAMFEL’s aims and objectives.
3. Ability to demonstrate behaviour in keeping with RAMFEL’s core values of teamwork, respect, integrity and fairness.
4. Excellent organisational, written and verbal communication skills.
5. Proficiency in Microsoft Office programs, including Outlook, Word, and Excel.
6. Demonstrate ability to work well both independently and as part of a team, displaying flexibility and willingness to provide support where needed.
7. Keep the people we support at the heart of what you do.
8. Maintain professional boundaries.
9. Ability to volunteer in a multicultural environment.
10. Ability to undertake some manual lifting

Please submit a CV and cover letter detailing how you meet the requirements mentioned in the person specification. Both your CV and cover letter should be in PDF form. Candidates who have been shortlisted will undergo interviews on 15 December 2025.

FareShare Greater Manchester is looking for volunteer Driver's Assistants to join our busy friendly delivery team with redistributing tonnes of surplus food a month to charities and community initiatives across Greater Manchester.

FareShare is a national charity fighting food poverty and global warming by tackling food surplus. We source overstocked food from retailers and manufacturers and engage many volunteers to help re-distribute it to over 220 frontline charities and community groups across Greater Manchester. These groups, in turn, provide meals to vulnerable people experiencing food poverty, individuals who are homeless, families, and people who are unemployed or socially isolated. This food would otherwise have gone to waste, so we are simultaneously supporting people in need and reducing greenhouse gas emissions.

Key responsibilities

Working closely with the driver of a temperature-controlled 3.5 tonne Mercedes Sprinter van to deliver surplus food orders to the premises of the benevolent projects we support. 

Loading and unloading the vehicle and carrying out a range of tasks, from basic vehicle checks to delivery administration.

The required skills and attributes are:

• Reliability and ability to commit to pre-agreed volunteer shifts (ESSENTIAL)

• Physical fitness, to take on moving and handling of food orders

• Ability to follow procedures and instructions

• Good verbal communication skills

• Interest in the work of FareShare Greater Manchester and our values

• High respect for Health & Safety procedures and standards

In return you will gain:

Career and CV advice and support

A reference for future employers

Reimbursement of travel and lunch expenses 

The opportunity to give practical help to fight food poverty and reduce food waste (and associated CO2 emissions)

The opportunity to meet like-minded people and make new friends

Our operating hours are Monday - Friday, 8:30am to 4:30pm. 

Driver and Driver’s Assistant shifts begin at 8:30am. 

We welcome volunteers who can commit to one day a week. 

The days and rota hours of volunteering are agreed around your availability.

​IMPORTANT NOTE:
You must be resident in the UK and living in Greater Manchester, or within easy commuting distance of our base, in order to volunteer with us. There are no exceptions to this rule. This is because we require volunteers to be able to reliably commit to regular shifts for some of our roles. We are unable to offer sponsorship for overseas applicants.

Know someone else who might be interested in volunteering with us?
Please pass our details on to them as we always welcome new people on our teams. :)

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Without the passionate and committed teams of volunteers across Cats Protection we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help. The purpose of this role is to support the organisation with communications and administration at a local level. You’ll play an active part in the branch committee and support the branch with record keeping and planning, thus enabling more cats to be helped.

You expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Disseminating relevant organisation-wide information and updates to the branch volunteers
• Supporting engagement and communication between the branch and wider organisation
• Drafting committee meeting agendas and taking and sharing meeting minutes
• Supporting the efficient running of the branch by ensuring administration processes are carried out effectively
• Supporting the administration and update of the branch annual plan 
• Sign-posting queries from members of the public
• Keeping branch records and information up to date and secure, using Cats Protection systems – training will be provided