Communications Jobs

The Director of Corporate Partnerships will lead the development of strategic corporate partnerships with key organisations in priority sectors, generating significant income for Kew, influencing and supporting the implementation of nature positive strategies across the business sector and helping to facilitate business voices in influencing key audiences. With your team you will be responsible for building a pipeline of potential partnerships at a variety of levels, including an effective corporate membership scheme, corporate sponsorship and long term project funding. 

You will work to lead change across Kew to embrace the full potential of corporate partnerships navigating the organisational and logistical challenges required to deliver long-term transformation. You will be a member of the Development Directorate leadership team and work closely with the Kew Director, Trustees and Development Council to maximise the potential of high-level networks. You will build Kew’s external profile with potential corporate partners, proactively implementing a business development plan and working with key stakeholders such as marketing and comms, science and horticulture to facilitate this.  You will carefully steward and grow Kew’s existing corporate partners, foster long term loyal connections. 

Our ideal candidate will have a proven track record of developing long-term partnerships with businesses, resulting in significant income generation and strategic impact.  Experience leading a high-performance team and working across a large scale organisation is essential. You will be excellent at stakeholder engagement and influencing, internally and externally and will have a good understanding of corporate sustainability drivers and issues.  You are a strategic and creative thinker, able to develop and deliver innovative propositions for partners. You are organised, persistent and proactive able to work at pace and deliver to a high standard.

The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.

We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.

Join us on our journey as protectors of the world’s plants and fungi. 

Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.

For more information and to apply, please click on the Apply button.

We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post.

No agencies please.

Circa £50,000 per annum

Fixed term (12 months – Parental Leave Cover)

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Senior Project Manager (Marketing Portfolio).

The Senior Project Manager (Marketing Portfolio) will work across all parts of the organisation to provide specialist change management services, ensuring key strategic projects, campaigns and programmes of work implement and embed change successfully.

We are seeking an individual with experience in planning and implementing change management strategies, portfolio management in a marketing delivery or a relevant setting, and stakeholder management. To succeed in this role, you should have knowledge and practical experience in project management methodologies (such as Waterfall and Agile) and change management strategy. Additionally, strong communication skills, experience in marketing delivery, and the ability to lead collaboration through facilitating workshops are essential.

Act now and visit the website via the apply button to apply online.

Closing date: 5pm, Monday 17 June 2024.

Interview date: Week commencing 8 July 2024.

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

Supporter Development Officer (Memberships)
Location: Thetford
Full time, Permanent
£30,135 per annum + 11% employer pension contribution

The British Trust for Ornithology is seeking a confident and creative individual with experience in marketing and engagement to work in the BTO’s Engagement team. The postholder will help to promote the work of BTO to the wider public and develop our engagement with existing supporters; driving membership recruitment and enhancing the member experience in consultation with the Head of Engagement.

The successful applicant will have proven excellent written and personal communication skills, experience successfully organising public engagement events, and a good knowledge of British garden birds and wildlife. 

This position is based at our HQ in Thetford, Norfolk, although you will be able to work from home part of the time on a hybrid working regime and flexible start and finish times can also be accommodated to ensure a flexible work-life balance.

You can read the full role description by clicking on the role description under 'supporting documents' in the job details on our careers page. Please contact us if you are not sure if you meet all the criteria for the role and would like to discuss the role in more detail.

WHAT WE OFFER

• £30,135 per annum
• Annual leave entitlement on starting is 25 days plus bank holidays (pro rata if part time).
• Paid 'journey days' (up to 2 days) to staff who travel on holiday by land or sea instead of flying.
• Life assurance (four times salary)
• 11% employer pension contribution
• Employee Assistance Programme offering help and advice to staff and their families on matters related to bereavement, wellbeing, finances, relationships, family and more. This includes a number of free counselling sessions if they are needed.
• Enhanced sick pay
• Enhanced Family leave- Maternity, Adoption, and Shared Parental Leave, 12 weeks at full pay. Paternity and Partner leave, 4 weeks at full pay.
• Retail discounts
• Cycle to work scheme- spread the cost of purchasing a new bike and save money
• Discounts on: BTO books, Bird care from Vine House Farm  (10% discount on orders placed on the website) and Opticron (30% off)
• Free access to BTO training courses
• Flexible working- A combination of home and office working and flexible start and finish times (where this meets business needs)
• Free eye tests and a contribution of £49 towards prescription glasses for VDU use only.
• Free car parking
• Effective job evaluation policy that recognises where staff increase their level of responsibility over time
• Coaching and mentoring scheme
• Staff groups and forums- First Aiders and mental health first aiders, Coaching and mentoring, Diversity working, Sustainability and Natural Working, Becoming Inclusive, and our staff group creating a positive and welcoming culture to work in.
• Commitment to creating an inclusive environment
• Commitment to sustainability

Closing date for receipt of applications is Sunday 23rd June, 23:59 and Interviews will be held on Wednesday 03 July.

*If you have any questions, please contact [email protected]

If you have a disability or long-term illness that otherwise prevents you from meeting any of the essential criteria, please contact us to discuss whether a reasonable adjustment could be made.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the essential criteria for the vacancy.

We recognise that candidates from minority ethnic groups are under-represented in our organisation, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond. We are committed to taking positive action to expand the diversity of our staff team, and if you meet the essential criteria for a role and are from a minority ethnic background, you'll be guaranteed a first stage interview.

Charity No. 216652 (E&W); SC039193 (Scotland)

Marketing Officer (copywriting and content)  
Harrogate, North Yorkshire 

We offer hybrid working and we are committed to paying the Real Living Wage. 

 
About Us 

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer. 

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships. 

 
The Benefits 

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more. 

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Marketing Officer (copywriting and content) you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen. 

 
The Role 
 
As a Marketing Officer (copywriting and content) you will build brand awareness and help to ensure the Yorkshire Cancer Research brand is accurately and consistently presented at all times. 

 
Supporting the the Marketing Manager you will ensure consistency in brand messaging, tone of voice and visual brand representation. You will extend the charity’s reach across Yorkshire by supporting the delivery of integrated marketing and fundraising campaigns. You will also communicate effectively to our supporters to strengthen our relationship with them, create high quality and engaging copy, brand and marketing collateral and supporter communications. 

Specifically, you will: 

• Develop high-quality, supporter-focused written marketing communications for a broad range of channels and supporter touchpoints. These shall consistently apply the Yorkshire Cancer Research tone of voice principles, use the key brand messages and always put the supporter at the heart of our charity’s communications. 

• You will work with the brand team to help to maintain, update and improve our charity’s messaging and will provide training, support and guidance to colleagues as required.

• Lead the development of messaging, copy, content and collateral to support marketing and fundraising propositions or campaigns.

• Lead the creation of written copy and marketing content / assets (including, but not limited to, case studies, photography, key messages, quotes, claims, digital and printed collateral) to support the needs of colleagues across the charity.

• Help develop copy for / lead the creation of key corporate communications, working with relevant Brand & Relationships team members (e.g. Fundraising / Communications). 

• Support the marketing team to develop a process for sign-off on copy and collateral, delivering a good customer service to colleagues / stakeholders while meeting governance requirements. 

• Work with the Head of Marketing or Marketing Manager to help project-manage the delivery of marketing and fundraising campaigns 

 
About You 

To be considered for this role, you will need: 

• To be educated to degree level or equivalent qualification or have work experience in related field. 

• To have proactively worked to advance career through continued professional development relevant to the role and level. 

• To be knowledgeable about brand, brand guidelines, tone of voice and how to achieve brand consistency.

• To be knowledgeable about marketing and understands how to deliver effective integrated marketing campaigns.

• To have excellent copywriting and communication skills.

• To have experience of leading the creation of marketing campaigns / project, including the creation of key marketing assets.

• To have attention to detail and able to carry out tasks accurately, including proof-reading and editing. 

• To be highly organised with an ability to deliver projects on time, to budget and to a high standard.

• To have good collaboration skills. To be able to work effectively as a member of a team to deliver marketing campaigns and activities.

Application 

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 11 June 2024. Please read our privacy notice before applying. 

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity. 

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website. 

Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.

The Digital Content Manager role sits in the Knowledge Dissemination Department of the Schools Division. A key ambition of the department is to build and deepen engagement with education staff and their communities, supporting them on a journey to access and connect to all that the division and wider Anna Freud offer.

The Digital Content Manager will play a key role in supporting this ambition by developing a new digital content strategy and planning and overseeing its implementation, working with colleagues across the division and wider charity. The post-holder will oversee and develop website content, resources, toolkits, e-learnings and support departments with their content needs, ensuring consistency.

The successful candidate will be skilled at writing and editing engaging digital content and have experience of using analytics to inform strategy development. They will be able to inform our digital marketing planning, and identify opportunities to create or utilize existing content for PR, marketing and communications.

Hours: Full-time (35 hours per week): usual working hours are Monday to Friday, 09:00-17:00. A minimum of 28 hours will be considered. Flexible working is possible.

Salary: £45,000 per annum FTE, plus 6% contributory pension scheme. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.

Location

Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours, either at our London site (4-8 Rodney Street, London N1 9JH) or our Northern Hub (Huckletree, The Express Building, 9 Great Ancoats Street, Manchester M4 5AD).

Contract duration

Permanent.

Closing date for applications

Midday (12pm), Tuesday 11 June 2024.

Notification of interview

Shortlisted applicants will be notified no later than Monday 17 June 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews

Interviews will be held on Monday 24 June 2024.

Please visit our Careers page to register and apply online. We are unable to accept CVs and kindly request no contact from agencies. 

Do you have experience in a policy or campaign role? Do you have a passion for using your skills to improve the lives of older people needing care and their families? Join our team! 

You would work alongside our director to lead Care Rights UK's influencing work. This is a key pillar of the charity’s strategy, pushing for a better care system so that people’s rights are respected. 

This is a varied and diverse role, spanning policy, campaigns and communication work. You would be at the heart of our influential work to raise awareness of quality care, push for new rights and call for reform of the sector. 

You would be welcomed into our small, dedicated, friendly team. You would work alongside colleagues who are experts in their field, with dedicated time for co-learning and sharing knowledge and skills.

You would join Care Rights UK during an exciting period of change, as we invest in growing our services and seek to diversify and increase our reach across the UK. You would work closely with our small team to ensure our policy, campaigns and communication work aligns with our advice service and research. 

The ideal candidate will be a positive, can-do person, with a passion for championing the rights of older people needing care, and an enthusiasm for using your skills to affect change. 

*Please be aware that we are currently advertising this role as Membership Operations Team Supervisor on external job boards, to help us target the right applicants. However, internally and on the RCR Website, this role is known as Membership Operations Team Leader.*

We are looking for a dynamic and collaborative Membership Operations Team Leader who is passionate about membership operations and looking for a rewarding supervisory opportunity. 

The Royal College of Radiologists (RCR) is a membership organisation dedicated to supporting our members to improve the standard of medical practice across the fields of radiology and oncology. Members are the lifeblood of the RCR and we’re seeking a Membership Operations Team Leader that will ensure member’s interactions with us are seamless, easy and professional.

As the team lead you play a critical role in supporting the high-performing Operations team through day-to-day supervision to meet service-level agreements and deadlines. You’ll ensure the smooth functioning of our membership processes, act as the first point of contact for queries from the team and provide an excellent service to our members, doing your part to contribute to the overall success of the RCR.

If you are a team player with solid supervisory skills who is results driven, proactive and inspired by the mission of the RCR this could be the role for you.

What you’ll do:

• Coordinate and deliver the members’ annual renewal processes and manage communications channels and copy.
• Manage the member life cycle and regularly review operational processes, policies and practices, with oversight from the Membership Operations Manager.
• Supervise the Operations Team in line with goals and objectives agreed by the Operations Manager, providing motivation, coaching and direction on a day-to-day basis.
• Be the point of contact to assist and support members of the Operations Team in relation to member escalations and queries.
• Work closely with the Operations Manager to manage and plan current and future workload to ensure the team meets deadlines, provides an exceptional service and reaches service level agreements (SLAs).
• Develop comprehensive and presentable reports to support data-led decision making, renewals tracking, KPI targets or to provide insights.
• Management of budget lines assigned to operational activities to ensure favourable terms are achieved.

What you’ll need:

• Knowledge of membership systems and procedures.
• Experience of managing a high degree of administration processes efficiently.
• Knowledge and experience of using a database and managing data quality.
• Experience in prioritising, planning and managing various different tasks/workloads in order to achieve personal and team targets.
• Demonstrable experience of supervising a team to work effectively and consistently to achieve departmental and individual targets.
• Strong interpersonal and customer service skills.
• Clear and analytical thinker with the ability to exercise sound initiative, judgement and discretion.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

If this sounds like the opportunity for you please find out more about the Membership Operations Team Leader role, the RCR and instructions on how to apply in the candidate pack.

Job Description

Title: Operations Support Administrator

Reports to: Associate Director of Business & Operations

Based: Remotely - however must be willing and able to travel as and when required to meetings and events.

Job Purpose: To provide confidential operational administrative support to Senior Management and all areas of the Charity.

Key Responsibilities:

· Manage and oversee organisations database to ensure clean and clear data is being recorded and stored accordingly, draw down monthly reports for Senior Management using BI Reporting and disseminate to data inputters any errors for correction.

· Collate websites update requests and liaise with Communications Team to instigate the changes.

· Proofreading and final point of sign off before Senior Managers.

· Administrative assistance and attendance at annual events/programmes such as World Heart Rhythm Week, Global AF Aware Week, Heart Rhythm Congress, Heart Rhythm Updates, and any other event/programmes or initiatives.

· Diary Management for the senior management team

· Minute taking and writing for Senior Management.

· Management of travel arrangements. Scheduling and tracking domestic and international travel itineraries within several time zones for senior management.

· Management of deadlines for Senior Managers/Coordinators and prompting the team where necessary.

· Supervise the General Administration team to ensure completion of their tasks to a high standard before signing off on their work.

· Assist in answering calls as and when required, taking messages when necessary. Screening and responding as appropriate to incoming emails or calls.

Person specification:

- Educated to GCSE level

- Excellent verbal and written communication skills

- Competent in Microsoft Word and Excel

- Excellent organisational skills, with the ability to prioritise and manage own workload

- Can undertake a wide variety of tasks and multi-task with ease

- Ability to work on own initiative

- Good attention to detail and accuracy

- Can work flexibly, and as part of a team

- Methodical and thorough approach to work

- Friendly and polite

As our PR Manager for the Midlands and the North of England, you will raise the profile of the British Heart Foundation (BHF) in support of our lifesaving work. 

Responsible for creating awareness of BHF, you’ll focus on our research funding and its impact to grow our support and income. You’ll promote BHF’s work, influencing local partners and shaping the charity’s reputation through media, engagement events, and other communication channels. 

Working with local teams to devise and deliver impactful communication strategies, you’ll meet challenging KPIs and demonstrate significant impact which should raise the public’s propensity to give. You will work with the UK-wide media team to devise and deliver PR strategies to promote key brand and awareness campaigns.

Your local expertise will guide the way we influence and use both traditional media, digital channels, and engagement opportunities.

Working arrangements

Fixed term contract until 31 March 2025, covering secondment. Start date is as soon as possible.

This is a home-based role with occasional travel across the Midlands and North of England. There will also be a requirement to travel to BHF offices where necessary for team events and meetings.

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.

About you

As our ideal candidate, you bring in-depth knowledge of the media landscape in the Midlands and North of England, and demonstrable experience of finding and developing stories for the media, delivering successful communications campaigns, and working collaboratively in a media team.

With strong experience gained as a journalist or in a communications role (either in-house or agency), you have excellent written and verbal communication and presenting skills, the ability to build trust and relationships, and strong creativity in developing campaigns. You can take complicated information and translate it into consumer-friendly communications.

A confident self-starter who enjoys travelling across the UK, you can work under your own initiative as part of a supportive and geographically dispersed team.

About us

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity, and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Benefits

To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.

Interview process

Please note interviews will be held virtually over Microsoft Teams.

How to apply 

It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.

As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Should you need any adjustments to the recruitment process, at either application or interview, please contact us.

Please note the internal job title for this role is Communications and Engagement Manager – Midlands & North of England.

Summary

Diabetes UK has witnessed a significant change in how we engage with people living with and at risk of diabetes. We are expanding our team to more effectively reach out to, engage and support more people to live well with all types of diabetes using our online platforms, and ultimately to achieve our vision of a world where diabetes can do no harm.

As Digital Engagement Officer, you will work closely with the Communications Manager, and the wider team, to support the development and delivery of an effective local digital engagement plan, building meaningful engagement journeys and fostering long term relationships with the diabetes community. Through agreed targeted plans, you will help to increase our reach, profile, reputation and influence, using online platforms to engage with people affected by diabetes and the wider public. You will promote the work of Diabetes UK, raise awareness of diabetes among the public and providers of healthcare service/system, support people living with diabetes and influence improvements in services for people with diabetes.

This is a fantastic opportunity to help us grow our digital engagement and maximise our impact in local communities, to help drive improvements in care and support people to live better and more confident lives with diabetes.

We have a friendly and inclusive working environment here at Diabetes UK and are proud of our hybrid approach which allows great flexibility in the way that we work. This means that you can balance your working time between home and the office, subject to the needs of your role.

Interview dates: 13 June 2024

Package

What we can offer you:

• Generous annual leave starting at 25 days plus bank holidays (pro-rata for part-time)
• A Cash Healthcare Plan (giving you up to £1,600 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments)
• Early finish Friday and flexible working as part of our approach to activity based working (not applicable to roles with fixed shift patterns)
• 2 Days TOIL in recognition of fixed shift patterns (pro-rata for part-time)
• Discounts on gym membership
• Employee assistance programme to give you support on any issues that come up in life
• Annual season ticket loan* (on completion of your probation period and if contract is permanent or longer than 12 months)
• Very active social scene including sport teams, gardening and other activities
• Generous pension provision, life assurance and income protection insurance
• Cycle to work scheme* (eligible for scheme if contract is permanent or longer than 12 months)

*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

Main Responsibilities

As Digital Engagement Officer you will use your considerable experience to contribute to the development and delivery of a strategic local digital engagement plan to support team and organisational objectives. You will develop and deliver proactive communications to raise the profile of Diabetes UK in a geographically defined area using various social media channels. You will work collaboratively with other Regional, National and wider organisation colleagues to share best practice and agree effective ways to digitally communicate and mobilise stakeholders from all communities, incorporating key messages across the UK. You will build and maintain digital engagement with existing and new stakeholders, to inform and strengthen Diabetes UK's social media and online activity and overall profile.

Ideal Candidate

As Digital Engagement Officer you will have a strong track record in digital engagement. You should be able to demonstrate understanding of the reputational, legal, GDPR, consent and safeguarding risks involved with media relations and social media and be able to mitigate against these. You should have experience of motivating and supporting others to deliver digital and social media communications and be familiar with online content management systems. Knowledge and experience of carrying out communications projects and plans across a variety of digital platforms, including websites and social media, is essential along with the ability to maintain, review and improve online information and resources.

This is role is based within the south west and south central region, allows for hybrid working and is connected to the regional office in Taunton, Somerset. The person must therefore be based within this region.

We are recruiting a Stories Manager to develop and drive our strategy to put the stories of our volunteers, callers and fundraisers at the front of our communications and fundraising work. 

This role is an exciting opportunity for a candidate experienced in working with case studies and storytellers who can efficiently manage a range of different stories sensitively and with confidence. If successful, you will lead the Samaritans case study function, support the organisation with its handling of real life stories and manage the relevant systems and processes. 

Storytelling is not only central to the way we communicate but it is central to our theory of change. We know that in sharing personal stories we can help others who are struggling find courage to seek help. We can tackle the stigma surrounding suicide. Storytelling and lived experience cuts right across media and campaigns, fundraising, events, policy and influencing work and support.​

This role will develop and implement a strategy to support the organisation (primarily the media, fundraising and individual giving teams) to champion the voices of those who have used our service, or have experience of suicidal feelings within our press activity, cash appeals, fundraising events and campaigns and policy work. This role will help bring Samaritans brand and work to life.

The Offer

• Permanent Contract 
• Full time (35 hours per week)
• £39,000 - £44,000 per annum
• We are passionate about flexible working, talk to us about your preferences
• Hybrid working model, linked to our office in Ewell, with a mix of home and office based working

Skills and Experience 

• You’ll be a compassionate and talented story-teller, with a journalistic or similar background. 
• Experienced in case study management and stewardship, ideally in the charity sector, you’ll be passionate about our cause and keen to utilise your expertise in sourcing, interviewing and presenting people’s stories in a range of engaging ways and through different channels, including feature articles in the mainstream media, social media content and videos.
• A passion for People with adept interpersonal and communication skills, you’ll build new relationships with sensitivity and an understanding of the lives of those affected by suicide 
• Along with the principles of safeguarding and ethical storytelling practice. 

What’s in it for you – our benefits 

So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities. 

Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks.

Being Inclusive 

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans. 

Application 

If this role sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and provide a Cover Letter (2 pages maximum) tailored around your motivations for applying and your skills and experience in relation to the job outline. Please include reference links to 2 of your favourite pieces of story-telling work. 

This role will close for applications at 5pm on Wednesday 05 June 2024, with interviews scheduled to take place on Monday 17 June 2024.

About the team:

Kinship is in the third year of delivering the first national peer support service for kinship carers in England. We have created 145 peer support groups and supported and trained kinship carers to create and lead their groups in a way which meets their needs.

With a new contract from the Department for Education, we’re now entering a new phase of our service with a focus on:

• creating 90 new sustainable peer support groups in areas of most need over 21 months;

• sustaining and developing the current 145 existing groups; and

• providing support and help to build a sustainable and welcoming community for all peer support groups across England.

This role will coordinate the ‘hub’ resources and content with a focus on supporting sustainability and building resilience of peer support groups and their leaders.  Specifically, this role will manage an ‘online hub’ for support group leaders and provide an excellent ‘customer experience’ for all support group leaders. You will support the hub innovation.

Together with the Peer Support Hub Lead you’ll take a human centred approach to working with group leaders to develop a central hub of accessible and useful resources and activities (for in person and online).  You’ll build good relationships with support group leaders, building in their insight to develop resources and activities that will support them in their role.

You’ll help kinship carers to sustain their groups, working with colleagues across Kinship to promote consistent access to services and activities (training, programmes, information, advice and campaigns), ensuring a joined-up user experience.

About the role:

The role of the Peer Hub Coordinator will provide operational delivery of the Peer Support Hub. With excellent marketing, communication and digital skills this role will work with the Peer Support Hub Lead to develop an ‘in person’ and online peer support community.

 In this context, your role supports the centralised ‘hub’ of the service, delivering an exciting programme of training, speakers, toolkits and resources to help peer support group leaders develop, build and sustain their group well. This will be building on and innovating the current Support Group Network.

 Your role will support group leaders to feel connected and supported, learn from each other and build a powerful and resilient peer community.

The type of person we're looking for:

Super organised, you are someone who uses their initiative, anticipates challenges and proactively provides seamless solutions. 

You’ll be comfortable with using digital technology and tools to build communities and develop resources. You’ll be curious about digital community tools, and you’ll want to work closely with our digital and content team to develop an amazing online experience.

You’ll also be a people person – understanding how building ‘in person’ relationships is key to unlocking community power for kinship carers.

You’ll be the right-hand person to the Peer Support Hub Lead making sure we deliver a really brilliant experience.

Key responsibilities include:

• Operational delivery, innovation and management of a dedicated online and in-person peer support ‘hub’.

• Building direct and positive relationships with support group leaders.

• Roll out mechanisms and tools to support groups to remain sustainable including but not limited to; informal buddy matches, online hub for support group leaders, monthly e-news, monthly speakers, themed specialist training (like setting up a safe Facebook group / promoting your group) and celebration events.

• Facilitation of regional network meetings.

Essential requirements include:

• Experience of developing jargon-free content for different audiences and channels.

• Experience of providing project support, delivering plans on time and evaluating outcomes.

• Experience of stakeholder communications and building relationships with stakeholders (e.g. beneficiaries and partners).

Key Dates:

• Deadline - 12pm on Tuesday 11 June 2024
• Interviews - Wednesday 19 June 2024

How to apply:

We will ask you for your CV and to respond to the following four questions via the Applied platform. Please note that all answers will be viewed anonymously by reviewers and CVs will not be viewed until after this sift has happened. This is the first opportunity to demonstrate your experience and to stand out in the recruitment process. Reviewers will not see all your answers together until the end and will be marking on the strength of the response to each question. You will have max 250 words per answer.

Questions for application (along with CV):

1. Why you want to work at Kinship in this role, and how do your values align to the Kinship ones? Please include a bit about your experience in this section related to the job description. 
2. In this role, you’ll be part of the operational delivery, innovation and management of a dedicated online and in-person peer support ‘hub’. Give one example from your past experience, of where you’ve been part of delivering a similar service. What was your role and what did you achieve?
3. You’ll be responsible for managing a content plan for the ‘hub’. How would you approach this and what tools might you use?
4. We’re looking for someone who is really organised, shows good initiative and can ensure user experience and co-production are embedded in the design and development of the hub. Can you share one relevant example from your past experience which demonstrates your project management and participation approach?

Are you passionate about developing a brand and helping drive engagement? If so we are looking for a brand expert to help us develop, oversee and execute our engagement strategy.

This is a new role within our team, and you will be responsible for helping to ensure that the Brooke brand is understood and loved both internally and externally. You will have the chance to work with colleagues across the charity ensuring that all customer-centric activities are on-brand, and you will make key strategic decisions on the scheduling of all comms. drawing on the latest data and insights, you will help maximise the impact of everything our public audience sees, championing the brand all the way.

We are investing in this role because we see it as key to the delivery of our 5-year plan. Responsible for three direct reports, across media, digital platforms and design, this is an exciting and varied role perfect for an experienced manager with ambition to help their team thrive.

This is an incredibly exciting time to join the charity, and to make your mark!

About you

You will be a confident and strategic manager, with a positive, forward-thinking and big-picture perspective and an awareness of emerging external trends. You will have experience of managing complex issues, remaining calm under pressure when handling several competing priorities. You will deploy excellent communication skills when helping different teams maintain brand discipline while managing their own busy workloads. Working both independently and with colleagues, and relying on your extensive experience, you will deliver on large-scale cross-team projects.

We offer our team a flexible and hybrid working environment, with great offices in the heart of the city (ping-pong table included) and we are focusing on improving our systems and insights to give supporters the best experience.

At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under 25 as these groups are currently under-represented at Brooke.

We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you.

We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible.

We will be holding first-round interviews w/c 24th June 2024.

An exciting opportunity has arisen for an enthusiastic, motivated individual, who has a flexible attitude to lead on our Welsh language service within the Fund.

The Fund is a truly bilingual organisation. Our principle is to treat the Welsh and English languages equally by offering a bilingual service to our customers and grant holders on a day-to-day basis.

The role is essential to ensure that the Fund fulfils its statutory legal requirements to comply with the Welsh Language Standards under the Welsh Language (Wales) Measure 2011.

You will be the Fund's first point of contact for internal and external enquiries relating to the Welsh language and you will maintain an effective relationship with the Welsh Language Commissioners Office and with Welsh organisations. You will be part of the Fund's Communications Team and will work closely with our Translator to support our internal translation process.

The post holder will work independently to provide specialist leadership and support to teams within the UK to secure our provision of bilingual services.

The ability to speak and write in Welsh fluently and confidently is essential for this post.

Deadline: Monday, 3 June, 2024

Interview Date: Friday, 7 June 2024

Location: Newtown or Cardiff - Hybrid working

We have a hybrid approach to working, work pattern and this role can be based at Cardiff or Newtown, along with homeworking.

Essential criteria

• There must be an understanding of the background and objectives of the current Welsh language requirements in terms of Legislation, Frameworks and Standards. 
• Fluent in spoken and written Welsh, with a proven record of high quality Welsh proofreading
• Experience of providing training such as Language Awareness training to staff and customers
• Experience of using persuasion skills to ensure that the Welsh language is streamed across the organisation
• The ability and experience of working closely with the main Welsh organisations.

Desirable criteria

• Ability to co-ordinate systems and processes and develop effective working relationships to enable collaboration across the Fund
• Ability to work correctly to tight deadlines
• A strong understanding of the importance of a bilingual brand across the communication mix

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)