Communications manager jobs

Role Summary

Job title: Marketing & Communications Manager
Contract: Full time, 1 year contract (possibility of becoming permanent)
Location: Hybrid working: office base is at Somerset House, London: we are flexible on approach, within a hybrid model of in-person & virtual. This can be discussed at interview (*) 
Salary: £40k p.a.
Reporting to: Marketing Lead, with a dotted line to Communications Lead
Start date: May 2026 - depending on candidate’s notice period 
Hours: Working hours are 9.30am - 5.30pm, Monday to Friday
(requests for flexible working hours will be considered) 

Other:

• Annual leave is 25 days per year (pro rata) plus standard bank holidays
• Cultural entitlement of £250 per annum (pro rata) to spend on arts/cultural events & activities
• All employees are able to claim 1 hour a week for personal wellbeing
• Pension scheme enrolment and 6% employer contributions (reviewed annually)

(*) Access to office space in London is always available to staff who can't or don't want to work from home. 

If you would like this application pack in a different format (e.g. large print or audio file), please contact us (information in the link provided).

About Julie’s Bicycle (JB)

JB unites culture, creativity and climate action to drive change. For nearly two decades, we’ve been at the forefront of the creative climate movement - one of the first to position culture as a powerful force for radical change. Our mission is to mobilise the creative sector, equipping thousands of artists, cultural organisations, and creative leaders with the tools, knowledge, and confidence needed to transform their practice into climate action. We focus on tackling the root causes of the climate, nature, and justice crises by shaping thinking, informing policy, and scaling practical solutions. Together, we can turn creativity into a powerful force for a just and regenerative future.

The Role

We need a proactive and hands-on Marketing & Communications Manager to drive the delivery of the next phase of our communications and marketing strategies. 

This role is about more than messaging or promotion—it’s about co-creating and delivering a compelling and inspiring narrative of creative climate action. Along with our Marketing and Comms Leads, you will be responsible for our brand, storytelling, content strategy, and creative outputs - originating concepts, internal design work, and driving conversion - ensuring that everything we do reflects our values, amplifies our impact, and deepens our reach across the cultural and climate landscape. You’ll play a key role in supporting our impact by leading our day to day communications delivery.

This will involve deputising for some of the (part time) Marketing and Comms Leads delivery on days when they are not present and contributing across the whole portfolio of work at JB.

This digital-first role includes a strong focus on content development, storytelling, and delivering varied communication campaigns. You’ll be responsible for independently creating, repurposing and distributing engaging content in a consistent voice across our digital channels. Alongside our Marketing Lead and Communications Lead, you will ensure our insights, tools, and narratives are warm, purpose-focused, clear, accessible, and optimised for reach and engagement. You will be someone who thrives on the combination of co-shaping strategic ideas and plans while driving hands-on effective delivery.

As a confident marcomms expert, you will liaise directly with our partner organisations to co-create communications, support joint campaigns, and boost JB’s voice in the broader climate and culture movement. This will involve growing our audiences, media contacts and networks, including welcoming new cultural organisations, creative practitioners, environmental partners, and funders into our network. This role needs a strategic, proactive and flexible individual with enthusiasm for and significant experience of marketing and/or communications.

You will be part of a small Marketing and Communications team and work closely with the rest of JB’s 20-person, supportive and mission-driven team.

Key Responsibilities

Content, Socials & Campaigns

• Lead on the development of timely, engaging, inclusive content across all JB’s digital channels (including copy-writing across channels, website, newsletters and social media).
• Lead on a JB bulletin strategy, with pre-planned themes aligning with our aims and a readership growth plan (working closely with our Marketing Lead and CRM manager) as well as leading on the writing, preparing and distributing segmented bulletins for the sector and key programmes (with content support from across the team).
• Maintain, manage and optimise editorial calendars that reflect our programmes, partnerships, research, and events and regularly engage the programme leads in the process.
• Alongside the Comms and Marketing Leads, oversee and support the production, publication, marketing, distribution and evaluation of JB’s full range of content including podcasts, films, events, briefings, reports, guides and resource libraries related to the climate, nature and justice crisis, ensuring appropriate tone and key messages.
• Leading on the production of marketing and comms packs for outreach on key events and announcements, including associated thought-leadership pieces, and the production of a public annual report.
• Ensure all content is optimised for audience growth, accessibility, and search (SEO, GEO), working closely with our Marketing Lead who leads on our overall web and marketing strategies.
• Sharing responsibility for driving forwards our social media strategy and developing, designing, and scheduling engaging content on social media, working closely with our Social Media Manager and wider marcomms team.
• Receptive, reactive community engagement on social media, including social listening, and supportive and timely responses.
• With support from the Marketing Lead and working very closely with the Programme Coordinator, take ownership of embedding accessibility best practice for events, marketing and across all communications, including preparing transcriptions and integrating captions and alt text, large format materials, audio description and accessible slideshows.
• Managing and optimising JB’s YouTube channel, including the creation of post-event assets to be published across the website.

CRM, Partnerships & Audience Development

• Taking responsibility for the day to day management and maintenance of JB’s newly implemented CRM, ensuring audience segmentation according to latest data protection, use and access requirements (with support from JB’s dedicated CRM Manager, Marketing Lead, and Digital Champions).
• Nurturing relationships with relevant networks and partners, identifying and collating regular updates and opportunities.
• Collaborate with cultural, environmental, and funding partners to co-create engaging shared messaging, campaigns, and communications assets to bring in new business opportunities.

Brand, Creative & Strategy

• Jointly responsible for brand implementation when deputising for Marketing and Comms Leads, ensuring coherence of messaging and tone across all channels and materials. 
• Draft internal and external reference guides for JB’s work, including the preparation of marketing and comms packs for outreach on key events and announcements and the production of a public annual report.
• Take a data-led approach to maximise impact of our marketing and communications, including managing regular marketing and events evaluation, feedback, surveys and audience and engagement analysis. 
• Ensure Julie’s Bicycle’s story, brand, voice, and impact are clearly represented in all collaborations and public-facing materials.
• Profile the JB community, including creating ads, promoting alumni networks, identifying and applying for awards, compiling interviews, brochures, vlogs, blogs, testimonials, and documentation from events.
• Supporting the implementation of the Google Ads charity grant and owning the creative production of associated ads, with support from the Marketing Lead.

Media & External Relations

• Maintain relationships with relevant journalists and media outlets, responding to media opportunities that align with our strategy, and tracking press coverage.
• Support the Director and other team members with media briefings and public communications as needed.
• Some proactive outreach to press and media, coordinating occasional pitches and press releases, along with the Comms Lead.
• When funded opportunities arise, liaise with external PR and media consultants.

Strategy & Project Management

• Drive forward JB’s communications and marketing strategies day to day, positioning JB as a cultural leader in climate action.
• Work with Comms & Marketing Leads to support organisational growth, fundraising, and communicate impact, helping to expand our network and deepen engagement with the arts and cultural sector and the climate and environmental movement. 
• Embed climate justice and equity throughout our communications, ensuring our language, images, and stories reflect a diverse, accessible, and fair transition.
• Champion our core narrative: putting climate action at the heart of culture.
• Ensure projects are managed on time and on budget.

Team & Collaboration

• Work closely with all internal teams—partnership, consultancy, research, advocacy, programmes—to align messaging and amplify impact.
• Contribute to organisational learning, planning, and shared values.
• With the wider marcomms team, strengthen internal editorial and brand sign off processes for publications, media releases and key content.
• Support impact measurement, effective data capture, and communication of impact.

Person Specification

Essential

• Extensive experience (ideally a minimum of five years) in a managerial communications and/or marketing role, ideally within the cultural, environmental, or non-profit sectors.
• Extensive experience (ideally a minimum of five years) in designing/co-designing and delivering successful communications and/or marketing strategies.
• Impeccable writing, editing, and storytelling skills, with a track record of developing impactful clear, creative, and inclusive content.
• Strong experience of having led or managed campaign development, brand implementation, visual storytelling, and communications project management.
• Dedicated and demonstrable project management skills: the ability to meet multiple ambitious deadlines simultaneously and work flexibly, proactively, autonomously and collaboratively across priorities in a fast-changing environment.
• Strong and demonstrable experience in data analysis and data-led communication and marketing campaigns, with project evaluation experience.
• Knowledge of content strategy, SEO, and effective audience engagement practices across digital platforms.
• Extensive practical experience in effectively coordinating social media accounts for a professional setting.
• Demonstrable ability to embed equity, diversity, and commitment to climate justice into communications practice.
• Collaborative and confident communicator and/or marketer with experience working strategically across teams and with external partners.
• Strategic thinker with a demonstrable commitment to Julie’s Bicycle’s mission and values.
• Strong design aesthetic and use of design skills (e.g. Adobe Creative Cloud suite and Canva).
• Experience of working in partnership with organisations and key stakeholders to deliver a shared campaign.
• Significant experience managing a CMS and maintaining and optimising engaging websites.
• Experienced with day to day management of an Email Management System (eg Mailchimp / similar) with an understanding of segmentation practices. 
• Significant experience managing or maintenance of a CRM, with an interest in and understanding of accessibility requirements and data protection best practices.
• Attention to detail and excellent proof reading.

Desirable

• Familiarity with climate and/or cultural policy environments.
• Experience working with funders, public bodies, or large-scale cultural partnerships.
• PR and media relations experience and contacts across digital and print channels.
• Experience of organising media interviews and/or working on press & media campaigns.
• Design, photography, or multimedia experience.
• Experience contributing to organisational growth and development through communications and/or marketing.

Why Join Us?

At Julie’s Bicycle, you’ll join a passionate team working at the intersection of creativity and climate action. We offer a collaborative, inclusive, and flexible working culture — where your voice will shape how the cultural sector responds to one of the greatest challenges of our time. 

How to Apply

If you’d like to apply, please complete the application form and equal opportunities monitoring form on our website and submit these by 11.59pm on Sunday 17th May 2026.

Please note that this role does not meet the criteria for Skilled Worker visa sponsorship.

We strongly encourage early applications as we may close the recruitment early if we have reached a sufficient number of viable applications.

We know job descriptions can feel daunting and that people who are from the global majority, from working class backgrounds, those without formal qualifications and some LGBTQ+ candidates are statistically less likely to apply even when they are well suited to a role.

If you read this JD and felt you *almost* matched (if you have built relevant skills through freelance work, lived experience, activism, organising or routes outside formal education) we very much want to hear from you! We also believe class is not defined by education or parental occupation alone. If you identify as working class by your current financial experience and lifestyle, that counts.

Our commitment to meeting underrepresented individuals in the sector:

Guaranteed Interview Scheme and Positive Action

As part of our ongoing commitment to building a team that better reflects the people, communities and causes we serve, we operate a Guaranteed Interview Scheme for disabled candidates, in line with the Equality Act 2010.

This scheme is available to candidates who identify as disabled (including under the social model of disability, encompassing physical, sensory, cognitive, mental health and long-term health conditions) and who can demonstrate within their application that they meet all of the essential criteria outlined in the job description. Candidates will be asked within the equal opportunities form whether they wish to be considered under this scheme. This information will be handled in confidence and will only be shared with those involved in the shortlisting process where necessary to apply the scheme.

We are committed to increasing the diversity of our workforce and recognise that some groups are underrepresented within our organisation and sector. We therefore actively encourage applications from people from ethnically diverse backgrounds. Where candidates are equally qualified, we may apply positive action in line with the Equality Act 2010 to select a candidate from an underrepresented group, where this is a proportionate means of addressing underrepresentation.

A note on AI

While we understand that some people may use AI tools for accessibility (and recognise and support that many assistive technologies may use elements of AI), we ask candidates to consider what tools are most appropriate during the application process. For example, we recognise the value for many people of machine learning language tools like Grammarly. On the other hand we would discourage the use of generative AI tools in writing your application, as we'd like to understand your personal interest in working for Julie's Bicycle, and be able to understand your non-AI-assisted communication skills just as they are. We also recognise that for many of the people and creative communities we work with, the rise of generative AI poses a threat to their livelihoods, while the environmental impacts of AI are only set to grow: this means we also have a responsibility as Julie's Bicycle to consider where and when (and if) we use AI in our work. 

Thank you for your interest in working at Julie’s Bicycle.

As one of the UK's best employers, we’re looking for a talented Marketing Communications Manager to join our team on a 12-month maternity cover contract. This is a fantastic opportunity to play a key role in shaping and protecting our reputation, leading impactful campaigns, and making a real difference through meaningful communications.

Location: Hybrid working – a mix of home working, office-based work in Cheadle, Stockport, and occasional travel across Greater Manchester and England.
Hours: 37.5 hours per week (occasional evenings and weekends required)
Salary: £43,150 per annum 

About the role:

As Marketing Communications Manager, you’ll be at the heart of our communications activity—crafting compelling content through excellent copywriting and driving engagement with key audiences including supporters, staff, volunteers, and media.

You’ll work closely with the Head of Communications, deputising when needed, and leading a small team to deliver high-quality, creative and effective communications across multiple channels.

What you’ll be doing:

• Leading and delivering integrated marketing and communications campaigns.
• Managing and developing members of the communications team.
• Leading PR and media activity, including press releases and interviews.
• Supporting crisis communications and participating in a 24/7 media rota.
• Working with fundraising teams to deliver impactful campaigns.
• Managing external events from planning through to delivery.
• Ensuring all communications are clear, consistent, accessible and on brand.
• Monitoring performance and continuously improving communications activity.

What we’re looking for:

You’ll be an experienced communications professional who combines creativity with strategic thinking, and you will bring:

• Educated to Level 3 or 4 (or equivalent relevant experience in PR and communications).
• Proven experience of managing communications or marketing teams.
• Strong background in PR, media relations, digital and internal communications.
• Experience managing budgets and setting KPIs.
• Excellent copywriting experience and attention to detail.
• Excellent written communication skills, with the ability to adapt tone for different audiences.
• Strong IT, digital and administrative skills.
• Experience delivering successful campaigns and measuring impact.
• Confidence in building relationships and influencing stakeholders.
• Good understanding of GDPR and data management.
• A proactive, flexible and solutions-focused approach.

Experience in the charity sector is a bonus—but not essential.

Why join us?

• Annual Leave 27 day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years.
• Generous pension scheme and death in service benefit , up to 7% company pension contributions initially rising with length of service and up to 6 x basic salary death in service benefit.
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Eligibility to apply for Blue Light card.
• Proud to be a real living wage employer.
• Refer a friend scheme, be rewarded for recommending a friend to work with us.
• Comprehensive training and development opportunities, including apprenticeship qualifications.
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session  in person or online.
• Access to our Employee Assistance Programme for you and adults at your home.
• Inclusive networks: Disability & Neurodiversity, Race Equality, Proud Together (LGBTQ+), Together for Men, Women Together.

Due to the locations and scheduling of events, the ability to travel independently between sites is preferred.

Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them and we work together for change.

Interviews are scheduled to take place week commencing 1 June 2026.

We welcome applications from individuals who have the right to work in the UK. Currently, we are not providing sponsorship for overseas staff. 

Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience. 

If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can do to support you.

The Together Trust is committed to safeguarding and promoting the welfare of the people we support and expects all our staff and volunteers to share this commitment. 

Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy, including a DBS check (at no cost to yourself).

About The Role

As our Global Communications Manager, you’ll lead the development and delivery of impactful global media and communications that elevate Compassion’s campaigns and strengthen our international voice. You’ll play a pivotal role in producing compelling content, securing global media coverage, and supporting colleagues worldwide to deliver clear, impactful communications. 

As our Global Communications Manager, you’ll be responsible for:

• Developing and delivering global media strategies that raise Compassion’s international profile.
• Identifying, creating and maximising media opportunities across campaigns and policy work.
• Building and maintaining strong relationships with global journalists and media outlets.
• Managing our work developing relationships with international high-profile supporters
• Writing and producing press releases, feature articles, media briefings and web content.
• Building our social media presence by developing creative content and feeding into the social media strategy
• Supporting and advising Country Office communications teams to ensure aligned international messaging.
• Supervising Global Communications Officers and contributing to planning and out‑of‑hours rota duties.
• Monitoring and evaluating global media coverage and managing external media monitoring and licensing partners.
• Managing Compassion’s media assets, including imagery and broadcast materials, to ensure accurate representation.
• Providing media training, guidance and interview preparation for colleagues and spokespeople.

About You 

To succeed as our Global Communications Manager, you’ll combine strong editorial judgement with outstanding communication skills and the ability to lead global media activity under pressure. You’re strategic, adaptable, and skilled at storytelling, relationship‑building, and managing multiple projects with ease.

Skills and experience you’ll need to bring as our Global Communications Manager, you’ll be responsible for:

• Experience working in a fast‑paced press office, newsroom, or similar media environment
• Proven ability to develop and implement successful media strategies
• Experience working with international or European media outlets
• Excellent writing skills with the ability to tailor content for different audiences
• Strong ability to identify, shape and maximise media opportunities
• Ability to build and maintain strong media contacts and networks
• Experience working with high‑profile supporters or spokespeople
• Strong project management skills with exceptional attention to detail
• A collaborative, positive, and adaptable approach to working with global colleagues
• Commitment to Compassion’s mission and values.

If you don’t meet every requirement but believe you could thrive in this role, we encourage you to apply.

Why Join Us

This is a unique opportunity to use your communications expertise to drive global change and give a powerful voice to animals, people, and the planet.

We offer a supportive, flexible workplace with a strong focus on wellbeing and development, including: 

• 25 days annual leave + bank holidays 
• Health Cash Back Plan and 24/7 GP access 
• Employee Assistance Programme and MHFA support 
• Premium Calm App subscription 
• Defined contribution pension scheme 
• Enhanced discretionary sick pay 
• Hybrid working model (role and location dependent) 
• Free onsite parking and office next to mainline station 
• Cycle Benefit scheme and other savings options 
• Ongoing learning and development opportunities 

How to Apply & Key Dates

If you’re ready to make a global impact, we’d love to hear from you. Please submit your CV and a cover letter outlining how you meet the Person Specification. To support a fair and unbiased recruitment process, we kindly ask that you do not include a photo in your CV. 

Please note that we may begin interviews on a rolling basis, so early applications are encouraged. 

Closing Date: Thursday 14 May 2026

Stage 1 (TEAMS) Interviews: Tuesday 19 May and Friday 22 May 

Stage 2 (Face to Face at HQ)  Interviews, with presentation task: Thursday 28 May 2026

“Join us in building a more compassionate future for animals, people, and the planet.”

As part of Stage 1 of our recruitment process, shortlisted candidates may receive a small set of pre-shared, values-based interview questions in advance. This is designed to support a positive candidate experience and help you prepare, so the interview can focus on a thoughtful conversation about your motivation and alignment with our mission.

If you require any adjustments during the recruitment process, please let us know, we’re always happy to support candidates during the recruitment process.

About Compassion

Compassion in World Farming International is a leading global organisation working to end factory farming. Founded in 1967 by British farmer Peter Roberts, we’ve spent over 50 years driving change, successfully campaigning to ban cruel practices such as barren battery cages, veal crates, and sow stalls across the UK and Europe. 

Our work combines advocacy, campaigning, and collaboration with policymakers and businesses to promote animal welfare and sustainable food systems. We envision a future where animals are treated with compassion, and farming supports both people and the planet. To learn more about our mission, culture, and opportunities, please explore our Candidate Pack, and Careers Page. 

To comply with legal requirements in the UK and internationally, all applicants must be able to demonstrate their right to work in the country where the role is based.    

Compassion in World Farming is absolutely committed to providing equal opportunities for everyone regardless of their background.  We value diversity and live experience and acknowledge the underrepresentation of people from certain backgrounds, both within our organisation and across the sector.  We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other. 

About the Blavatnik School of Government

Our vision is of a world better led, a world better served and a world better governed. We are a global school committed to improving the quality of government and public policymaking worldwide, through three routes: teaching current and future leaders; generating research with impact; and engaging with governments and practitioners.

What we offer

The School is a collaborative, friendly, and dynamic department based in an award-winning building in Oxford. We host regular events and talks with well-known guest speakers – all of which are open to staff. On the social side, we have regular coffee/cake mornings for staff, a family-friendly Halloween event, and Christmas and summer parties.

As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including:

• An excellent contributory pension scheme
• 38 days’ annual leave
• Family leave schemes and a comprehensive range of childcare services
• Cycle loan scheme and discounted bus travel and Season Ticket travel loans
• Membership to a variety of social and sports clubs
• Opportunities for hybrid working

More information about working at the School can be found on our jobs page.

About the role

Reporting to the Programme Director of the What Works Hub for Global Education, you will communicate the programme’s mission and findings to a range of audiences – from policymakers in target countries, to leading global academics and international organisations. This will involve overseeing and delivering the Hub’s communications strategy, managing the Hub’s website and social media channels, creating and disseminating content, and coordinating with implementation partners in country, as well as offering a range of hands-on support as part of a tight project team. The role will involve working closely with our strategic and consortium partners, to ensure that communications and engagement activities are targeted effectively to different audiences and country contexts.

You will be based within the What Works Hub at the Blavatnik School of Government, as part of the Hub’s central programme team.  You will also have strong links to the School’s corporate Communications and Events team, who will provide senior guidance and support on communications and engagement. You will be supported by, and line-manage, a Communications and Projects Officer.

This role is fixed-term until 30 June 2027.

Whilst the role is a Grade 8 position, we would be willing to consider candidates with less experience for which an appointment would be at Grade 7 (£39,424 - £47,779 p.a.) with the job title and responsibilities adjusted accordingly. This would be discussed with applicants at interview/appointment where appropriate.

About you

You will be a communications professional who wants to make a contribution on important global issues and is passionate about improving education outcomes. You proactively support broader team activities, stepping in where needed, while still ensuring you deliver on your core duties. You can get your head around research and policy ideas easily, and are comfortable working with academics. You are responsive enough to deliver fast on their priorities and win trust, but assured enough to offer ideas about more effective or efficient ways to deliver their objectives.

You must be a self-starter who is confident working in a matrix style, can cope with complexity and ambiguity, and can define, schedule and drive your own objectives and activities based on a strong understanding of the programme objectives. The role also demands excellent writing skills, digital fluency, and the ability to get to grips with complex concepts and networks.

You will be able to promote the Hub’s thinking, evidence and stories to a broad audience, including policymakers worldwide, working strategically with partners to build the Hub’s credibility as the go-to place for excellence on learning outcomes.

You will have excellent strategic thinking and interpersonal skills, experience of working with partners globally, experience of writing articles and copy for websites, and demonstrable editorial judgement. Strong project management and proven delivery skills, along with relevant work experience and demonstrable experience using social media in a professional communications capacity, are essential.

Application process

Please upload a supporting statement that outlines how you meet the selection criteria in your own words, along with your CV and the details of two referees as part of your online application.

The closing date for applications is at 12 noon (UK Time) on Friday 15 May 2026.

As one of the founding funders of A Bed Every Night, we have been at the forefront of efforts to reduce rough sleeping in the city region. The funds we have raised have gone to frontline services offering a warm welcome, hot food, safe shelter and wrap-around support to help move people into more stable accommodation. However, our support for the homelessness ecosystem extends beyond A Bed Every Night, as we also provide funding for initiatives, organisations and projects that can help stop homelessness before it becomes a reality, and ensure it is only ever rare, brief and non-recurrent.

Working with businesses, people and communities across Greater Manchester, we raise funds to deliver grants across three priority areas:

1. Emergency Response

2. Places and Spaces

3. Prevention

2026 is an exciting year for the Charity as we embark on the next phase of our growth and look to appoint a new Communications & Campaigns Manager to help us drive this forward. If you are ready to bring our vision to life, excited to work within a small but committed team dedicated to addressing homelessness in Greater Manchester, then we look forward to receiving your application!

A fantastic opportunity has arisen to join our External Affairs and Engagement team as Internal Communications Manager.

As our Internal Communications Manager, you’ll lead the creation and delivery of engaging, inspiring and high quality communications that connect colleagues across our national network of hostels and teams. Working within External Affairs and Engagement, you’ll play a key role in supporting YHA through a period of organisational change, helping colleagues understand our priorities, celebrate our impact, and stay connected as we head towards YHA’s centenary and beyond. You’ll design and deliver internal communication resources including digital tools, meeting and events to ensure all staff are engage in and enthused about YHA’s work and impact.

Why work for YHA?

Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth:

• 10 nights free hostel stays per year for you and up to 3 friends or family

• Access to YHA’s staff discount and cash back portal

• Free YHA Membership each year

• Access to support via our Employee Assistance Program

There are many more benefits to working for YHA so please visit our website for more information.

What will you be doing as Internal Communications Manager?

• Develop and deliver an internal communications strategy to support transformation and business priorities, reviewing current tools and systems

• Identify and implement new modern digital solutions for internal communications

• Creating engaging, clear and timely communications that connect and inspire staff across YHA’s network

• Managing YHA’s internal communications channels to ensure consistency, accuracy and impact

• Planning and hosting internal engagement activities such as briefings, webinars and Ask‑the‑Exec sessions

• Producing high‑quality internal content including newsletters, briefings, presentations and articles

• Working closely with senior leaders and colleagues across the organisation to gather stories, share updates and celebrate impact

• Supporting staff understanding, engagement and confidence during periods of organisational change, with travel across the network as required

What Skills and Experience do you need to be an Internal Communications Manager?

• Experience implementing and managing modern digital internal communications systems within complex or national organisations

• Proven experience leading and delivering internal communications strategies

• Expert confidence using Microsoft tools such as Teams, Viva Engage and SharePoint to drive engagement

• Demonstrated success managing internal communications through periods of organisational change

• Excellent written and verbal communication skills, with the ability to adapt tone for different audiences and situations

• Confident facilitator and event coordinator, comfortable chairing meetings and presenting to senior audiences

• Strong project management skills, able to balance competing priorities and deliver to deadlines

• Approachable, trusted and well‑organised, with the ability to build positive relationships across all levels of the organisation

• Demonstration of our HEART values – they’re part of everything we do, and we look for people who bring them to life in their everyday work

For more information about the role and the skills and experience required, please refer to the job description.

At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds. For more information about how we are creating an inclusive workplace please visit our website.

Who are YHA?

YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills.

If you would like to find out more about YHA the charity, the culture, the heritage and so much more please visit our jobs website.

How do you apply?

Submit your CV and complete the application form. For more information about our recruitment process, visit the job website.

Once the hiring manager has reviewed your application we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date. You can also check on the progress of your application if you have signed up to Connect - our online candidate portal.

PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

External Communications Manager

Overview
The Talent Set is pleased to present an exciting opportunity for an External Communications Manager on a 6-month fixed-term contract for a London university. The successful candidate will lead strategic external communications, enhancing organisational reputation through media relations, content creation, and stakeholder engagement, supporting the organisation’s broader objectives.

Key Responsibilities

• Develop, implement, and assess communications and media strategies aligned with institutional goals.
• Manage the organisation’s written brand voice across all external channels, ensuring consistency.
• Create high-quality content including publications, press releases, blogs, and social media updates.
• Support marketing efforts by producing course and organisational information for website and print materials.
• Draft speeches and scripts for senior leadership; assist with crisis communications plans and messaging, including managing crisis situations to mitigate reputational risks.
• Build and sustain relationships with media professionals, journalists, and external stakeholders to secure positive coverage and build an active press desk.
• Support and develop the External Communications Officer, providing guidance and mentorship.
• Collaborate with marketing, digital, and content teams to ensure message alignment.
• Evaluate communication activities’ effectiveness using data analytics to inform future strategies.
• Represent the organisation at open days and recruitment events domestically and internationally.

Person Specification

• Proven experience managing external communications within a strategic context.
• Skilled in content creation, including press releases, speeches, and digital content.
• Excellent relationship-building skills with media contacts and external stakeholders.
• Experience building and maintaining a press desk, managing media relations proactively.
• Strong project management and organisational skills; ability to manage multiple priorities effectively.
• Demonstrated commitment to diversity, inclusion, and organisational values.
• Ability to lead, support, and develop colleagues in a collaborative environment.
• Adaptability and professionalism with a strategic mindset.
• Previous experience working in a higher education setting 

What’s on Offer
Salary: £53,744
Length: 6 month contract with an immediate start 
Hybrid Working: 2 days a week in their London office with 3 days working from home 

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.