Communications manager volunteer roles in ashtead, surrey

The Role of the Chair: The Chair of Trustees plays a vital role in shaping the strategic direction, governance and impact of Success Club. Working closely with the CEO and the Board, the Chair ensures that the charity operates effectively and remains true to its mission and values. The Chair acts as an ambassador for Success Club, promoting its mission and values to key stakeholders. This is a rewarding opportunity for an inspirational and experienced leader to guide an ambitious charity through its next phase of growth to achieve its ambitions and influence positive change for young people.

About Charity Success Club: Success Club is a dynamic and ambitious charity dedicated to supporting children and young people who are potentially at risk of under-achieving, both academically and socially. We became a charity in November 2018 but have been working in schools since 2014. We believe that, when children and young people succeed in the moment, they create templates that they can use at any time. Our team puts mindfulness at the heart of our intervention, teaching children and young people how to develop a better relationship with themselves. We help students understand the wider implications of negative attitudes, allowing them to find solutions to issues they may face now and in the future. During 2024 we have provided support and activities to 2970 children across 26 schools. Current tracking (for 2025 year to date) show that we are well on the way to surpassing those figures. We are a passionate team of staff and volunteers, supported by a committed Board of Trustees, working together to create lasting change.

About the role

Ubuntu Pathways is seeking a proactive, organised, and mission-driven intern to join our close-knit London office to assist in organising and facilitating our upcoming office move. This role will report to the Fundraising & Operations Coordinator. This is an exciting opportunity for someone eager to contribute meaningfully to Ubuntu’s impact in Gqeberha, South Africa, while gaining valuable experience in global fundraising and operations.

Key Responsibilities

Essential duties include, but are not limited to:

• Supporting digitisation and organisation of donor files

• Preparing the office for relocation (clearing, packing, labelling)

• Conducting donor and grant prospect research

• Supporting marketing and social media activities

• Preparing and filing Gift Aid documentation

• Assisting with general office admin and supplies

• Helping with event prep — sponsorship and auction support

• General upkeep — inventory, shredding, basement tasks

What you’ll gain

• Experience in fundraising, donor research, and operations within a global non-profit

• Exposure to donor stewardship, event planning, and data systems

• Mentorship and support from a highly experienced UK team

• A chance to work for a purpose-led organisation where every task contributes to a meaningful mission

• £15 daily stipend to support travel and lunch costs 

What we’re looking for:

Essential Skills & Experience

• Strong commitment to Ubuntu Pathways’ mission and values

• Excellent administrative, organisational, and time management skills

• Strong written and verbal communication skills

• High attention to detail and accuracy in both data and written materials

• Discretion and professionalism when handling sensitive information

• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and Google Workspace (Docs, Sheets, Drive, etc.)

• Positive, adaptable, self-motivated team player with a can-do attitude

Desirable (but not required)

• Personal or professional connection to South Africa and an understanding of the local context

• Familiarity with Gift Aid regulations and UK fundraising compliance

• Knowledge of the UK and international development/charity sector

Please submit your CV and a cover letter no longer than 2 pages stating your availability, relevant experience and why you are the best person for the role. Closing date: 7 November 2025 but applications will be reviewed on a rolling basis, so we recommend submitting your application as soon as possible in order to be considered. Virtual interviews to take place in the week of 1 December. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the application process then please contact us.

About Children with Voices

Children with Voices is a vibrant non-profit organisation dedicated to supporting children and families through community-based initiatives. We run engaging holiday clubs for children aged 5–11, promoting healthy lifestyles, wellbeing, and early intervention to reduce the risk of gang involvement and antisocial behaviour (ASB). Our mission is to create opportunities for children from all backgrounds—especially those from low-income families, single-parent households, or disadvantaged communities—to thrive physically, emotionally, and socially. Our clubs focus on: - Promoting healthy eating and encouraging children to eat 7+ portions of fruit and vegetables daily. - Teaching children where food comes from and the benefits of nutrition. - Building social and life skills through teamwork, cooking, and inclusive play. - Offering affordable, fun, and engaging activities that promote physical fitness and reduce childhood obesity. - Supporting parents with knowledge about budget-friendly healthy food options. - Creating positive connections across different communities to reduce postcode-related division.

Role Overview – Treasurer (Volunteer Position)

We are seeking a dedicated Volunteer Treasurer to oversee the financial health of Children with Voices and help strengthen our financial systems. This is an exciting opportunity to make a real impact in a grassroots charity working to empower children and families. Time commitment: Approximately 10–15 hours per month, flexible around your availability. Location: Remote with occasional in-person meetings (London-based preferred but not essential).

Key Responsibilities

· Oversee the financial affairs of Children with Voices, ensuring compliance with legal and regulatory requirements.

· Ensure accurate financial records are maintained and effective financial procedures are in place.

· Monitor and report regularly on the organisation’s financial position.

· Prepare financial reports, budgets, cash flow statements, and annual accounts in collaboration with the Chair and Trustees.

· Lead on financial planning and advise the committee on the financial viability of proposals, plans, and fundraising initiatives.

· Report key financial information to trustees and support them in understanding financial obligations.

· Support the organisation with budgeting, funding applications, and ensuring value for money.

· Ensure sound internal controls, including processes for:

· - Authorisation of spending and purchasing systems

· - Managing cash flow and petty cash

· - Payment of staff or volunteer expenses (if applicable)

· - Bank reconciliation and cheque signatories

Person Specification – Ideal Qualities

· Experience in financial management, bookkeeping, or accountancy (formal qualifications desirable but not essential).

· Understanding of charity finance and relevant legal and regulatory frameworks.

· Knowledge of fundraising, grant reporting, and managing budgets in voluntary/community settings.

· Strong financial analysis and reporting skills.

· Excellent communication skills with the ability to explain financial information clearly to non-financial stakeholders.

· Commitment to the values and mission of Children with Voices.

· Organised, reliable, and able to work independently as well as collaboratively with trustees and volunteers.

What You’ll Gain

· A rewarding opportunity to use your financial skills to support a meaningful cause.

· Experience in charity governance and financial oversight.

· A chance to contribute to community empowerment and social impact.

· Recognition of your volunteer contribution and references for future roles, if desired.

Drive the Future of Logistics – Volunteer with St John Ambulance Cymru!

Every lifesaving moment starts with someone making sure the right kit, the right vehicle, and the right support are in place at the right time. That someone could be you.

This is your chance to gain real-world experience, tackle practical challenges, and develop skills that will accelerate your career - all while making a difference in your community.

We’re building a stronger logistics network and need 70 volunteers across Wales to keep our lifesaving services moving.

We’re recruiting 10 volunteers in each county:

North Wales • Cardiff & the Vale • Powys • Dyfed • Gwent • Mid Glamorgan • West Glamorgan

Why Join Us?

• Gain hands-on experience in logistics

• Build skills that can boost your career

• Full training, uniform, and ongoing support

• Be part of something bigger - Supporting frontline care

We’re keen to hear from people with a logistics background, or students on logistics courses looking for practical experience, but it’s not essential. If you’re reliable, practical, and ready to help, you’re exactly who we need.

Recruitment Timeline

Apply by: 14th December 2025

Shortlisting and Recruitment invites to be sent: 18th December 2025

Mandatory Dates

To join us, you must attend:

• One Recruitment Day:
  Saturday 17 January OR Saturday 24 January 2026
• Residential Training Camp:
  Saturday 7 – Sunday 8 March 2026

If you can’t make these dates, please don’t apply this time - but please, keep an eye out for future opportunities.

Ready to Step Up?

Following the link to apply, choose your county, and start your journey today.

Every event. Every day. You’ll help save lives.

As a Digital Trustee with expertise in AI and digital technologies, including regulation of AI use within organisations, you will play a pivotal role in providing strategic direction to our ethical AI adoption and digital transformation. This position is a voluntary trustee role, requiring a passionate and dedicated individual with experience in emerging tech trends, particularly in the non-profit sector and a genuine commitment to the values and objectives of our organisation.

About Us

The European Network on Statelessness (ENS) is a civil society alliance of organisations and individuals working to promote the right to a nationality in Europe. Our network brings together over 180 members in more than 40 countries. Since establishing in 2012, we have been dedicated to raising awareness about statelessness and the right to a nationality, supporting legal and policy development, and building civil society’s capacity to act. Our secretariat team of 9 is based in the UK, our Board of Trustees includes individuals based in the UK and across Europe.

We are a fully digital and paperless team, using MS365 and a CRM. We have developed and maintain innovative digital tools like the Statelessness Index (which analyses and compares how European countries are protecting stateless people and taking steps to end statelessness) and the Statelessness Caselaw Database (the first database containing case law related to statelessness in Europe, a vital tool for legal practitioners). Now we're looking forward to harnessing technology like AI and more, to continue to innovate in our work to end statelessness and protect people without a nationality.

Could you help shape Mind in Kingston’s future and support more people with mental health needs?

We’re a passionate, independent local charity working across the Royal Borough of Kingston, affiliated with national Mind. Our vision? A world where everyone experiencing a mental health problem receives the support and respect they deserve — and we won’t stop until that happens.

We’re now looking for new Trustees to help lead us forward. We’re looking for people who can:

•  Think strategically and creatively
•  Lead the organisation towards fully achieving its commitment and ambition
•  Scrutinise the impact we’re having
•  Communicate clearly and sensitively in large group discussions
•  Use independent judgement to make decisions on behalf of the organisation
•  Be committed to our mission, vision and values.

Role Highlights:

•  Time Commitment: 4–8 hours per month (meetings held online)
•  Voluntary role with expenses paid
•  Trustees receive: Induction, training, expenses, and skill-building opportunities.

How to Apply:

To find out more about both roles and how to apply, please visit our website:
Mind in Kingston – Current Volunteer Opportunities

Job Title: EPAfrica – Project Associate (PA)
Location: Kakamega, Kenya
Duration: Approximately 1st July – 13th September 2026, with limited flexibility on start and finish dates.
Start Date: UK-based training and preparation begins in June, with travel to Kenya for final pre-summer preparation in late June.

Compensation: Non-salaried placement.

About EPAfrica
Education Partnerships Africa (EPAfrica) is a volunteer-led organisation with a mission to improve secondary education in East Africa and create opportunities for young people. EPAfrica partners directly with schools to support their self-driven growth through establishing a strong resource base and implementing holistic development programs. The organisation is dedicated to making a sustainable impact by investing in both infrastructure and the long-term capabilities of partner schools. 

Role Description
This is a volunteer placement opportunity involving hybrid training in the UK and then 10 weeks in Western Kenya over the summer of 2026. We're mainly considering applications from UK-based university students and recent graduates, however we are happy to hear from anyone who believes they can make meaningful impact and contributions. This includes apprentices, early careers or even those in the later part of their career. 

Who we are looking for

• Self-motivation and ability to work in a team with key stakeholders
• A passion for education development or sustainable non-profit work 
• An interest in working in an international context, learning through cross-cultural communication

What you'll do
Project Associates are not teachers or builders. Working with an EPAfrica partner school in teams of two or three, Project Associates will have autonomy to collaborate with key stakeholders to tailor, facilitate and project manage EPAfrica's investments. Project Associates will be responsible for ensuring investments suit individual school needs and yield sustainable results beyond the duration of our direct collaboration.
Programmes begin with Project Associates engaging all school stakeholders to identify the best available options for long-term improvement of students’ career opportunities, welfare and health.
Project Associates then co-ordinate the delivery of identified opportunities, in continued partnership with school management. Investments come in the form of cash in educational resources and time in development of initiatives. 

Why join us?
Project Associates benefit from an outstanding opportunity to experience grassroots development whilst building essential skills.
In the UK, Project Associates engage in fundraising and training that considers how evidence-informed investment can effect change. In East Africa, they co-manage a time-limited project (including its budget), work in a different cultural context and collaborate with multiple stakeholders.
Employers such as the FCDO, Deloitte and the WHO have regularly been impressed by the autonomy and critical thinking Project Associates have demonstrated through their projects.
We are proud to be entirely volunteer-run and so Project Associates can build on their experience by continuing to volunteer with the charity after their summer in Kenya. 

The Commitment
The Project Associate placement runs for a total of ten weeks in Kenya, between late June and early September. There is an orientation week, eight weeks working directly with your school, and a midway break week.

With comprehensive support and training; you'll fundraise £900 (all of which goes towards your investments in the school you work with) plus ~£1,600 for essential personal expenses (flights, in-country expenses, health insurance etc.).

We're excited to hear from you! To learn more, you can message us on LinkedIn or Instagram, apply through the link on our website.

You’re welcome to apply with a friend and complete your summer placement together, just let us know in your application which close on 9th January.

Volunteer Opportunity: Adult Instructor (Uniformed Role)

Organisation: Ranger Cadets

Location: Local Cadet Unit (London)

Commitment: Weekly Evening Sessions

About Us

Ranger Cadets is a new, independent, non-profit uniformed youth organisation with a bold mission: to engage young people in their communities, equip them with essential life skills, and unlock their full potential. We are non-political, non-religious, and proudly inclusive – open to all, regardless of background.

We believe every young person deserves the chance to shine, to belong, and to grow into the leaders of tomorrow.

The Role

We are seeking passionate Adult Instructors to serve in a uniformed volunteer position, leading on the training, development, and empowerment of cadets within a local London cadet unit. This is a hands-on role for someone who can inspire young people, deliver engaging sessions, and help them progress through our syllabus programme.

As an Adult Instructor, you will:

• Wear the Ranger Cadets uniform with pride, embodying our values of dignity, inclusivity, and service.

• Lead training sessions that equip cadets with essential life skills, tools, and opportunities to grow.

• Support cadets in earning badges for their uniform and advancing through the ranks.

• Mentor and empower young people, building their confidence and resilience.

• Work alongside fellow volunteers to deliver a safe, structured, and inspiring programme.

Who We’re Looking For

• Enthusiastic individuals with a passion for youth development and community service.

• Strong communication and mentoring skills.

• Ability to engage and inspire young people in a group setting.

• Commitment to our values: non-political, non-religious, inclusive, and open to all.

• No prior cadet or military experience required—training and support will be provided.

What You’ll Gain

• The honour of serving in a uniformed role that represents dignity, pride, and community impact.

• The chance to directly shape the lives of young people in your community.

• A role that blends teaching, mentoring, and leadership.

• Personal satisfaction from seeing cadets grow, achieve, and advance.

How to Apply

If you are ready to serve in uniform, inspire young people, and help them unlock their potential, we would love to hear from you.

RANGER CADETS

#PreparedForLife

Volunteer Opportunity: Senior Legal Counsel – India
Project Yananai

Project Yananai is a global nonprofit organisation dedicated to empowering underserved communities through adult education, sustainable skills development, and humanitarian aid. As we expand our operations in India, we are seeking an experienced Senior Legal Counsel (Volunteer) to join our Senior Management Team and help ensure the highest standards of legal compliance, governance, and organisational integrity.

Location: India
Role Type: Volunteer
Reports to: Country Director; General Counsel; Deputy Directors
Direct Reports: Legal Counsels

About the Role

This voluntary leadership position plays a key role in Project Yananai’s Legal Compliance and Safety Team. The Senior Legal Counsel will provide expert guidance on legal, regulatory, and risk-related matters, ensuring our programmes operate responsibly, ethically, and in full compliance with Indian law.

Key Responsibilities

• Provide strategic legal advice to the National Management Team and programme leads.
• Interpret and communicate relevant Indian laws and regulations affecting nonprofit operations.
• Draft, review, and negotiate contracts, MoUs, leases, and partnership agreements.
• Monitor compliance with FCRA, Companies Act, labour laws, tax laws, and data protection regulations.
• Support safeguarding, anti-corruption, and data privacy policies and processes.
• Assist with disputes, litigation matters, and regulatory inquiries.
• Mentor and support regional Legal Counsels.
• Deliver training on legal compliance and organisational risk.
• Support governance, statutory filings, and maintenance of legal registrations.
• Ensure accurate documentation and record-keeping.

What We’re Looking For

• Bachelor’s degree in Law (LLB); LLM preferred.
• Registered with the Bar Council of India.
• Minimum 7 years’ legal experience, with at least 3 years in a senior or compliance-focused role.
• Strong knowledge of Indian NGO, corporate, labour, FCRA, tax, and contract law.
• Excellent analytical, drafting, negotiation, and communication skills.
• High integrity, sound judgement, and commitment to ethical practice.
• Fluency in English and Hindi (additional languages are an advantage).

Why Volunteer With Us?

• Contribute your expertise to an organisation creating tangible impact in underserved communities.
• Influence national-level strategies and organisational growth.
• Work with a mission-driven, values-led global team.
• Gain meaningful experience in nonprofit governance and leadership.

How to Apply:
Interested candidates are invited to send their CV and a short cover note outlining their motivation and relevant experience 

Project Yananai is an equal-opportunity organisation. We welcome applicants from all backgrounds and communities.

Connect: North Korea works with North Korean escapees to recover, rebuild, and succeed. We were established in 2018 to address the complex challenges North Koreans face in building new lives once they’ve escaped the oppressive North Korean regime and reached safety in a free country.

We are seeking an experienced and ambitious trustee with the fundraising insight and strategic vision to help Connect: North Korea continue our growth from a small community start-up into a high-impact, sustainable international organisation. As we scale our programmes and deepen our impact, we’re looking for a trustee with a strong understanding of fundraising strategy, who can help shape our approach, promote our mission through their networks, and help us drive change for North Korean escapees.

If you have a background in fundraising, this is an excellent opportunity to play a highly rewarding role in supporting our mission. As part of a tightly knit and ambitious Board, you will provide strategic oversight of our governance, act as a spokesperson and ambassador for our work, help drive income generation through your networks and relationship-building skills, offer strategic advice and support to the senior management team, and foster a collaborative and effective governance environment. Individuals are sought who have a strong empathy with our work and vision and share our values and commitment to social and racial justice. 

JOB DESCRIPTION

POSITION: Fundraising Trustee

LOCATION: Remote / 78 Coombe Road, New Malden, KT3 4QS

We usually hold board meetings online, but this is open to change.

COMMITMENT: 2 – 3 hours per month. We hold one annual away day we’d expect the board to attend.

Our Board meets every quarter for 2 hours. There is expected support between meetings. Our terms are capped at 3 years with potential for renewal for one additional term.

RESPONSIBILITIES

• Contribute to good governance and strategic decision-making, ensuring the Board fulfils its responsibilities in line with our constitution, governance framework, and applicable legislation.

• Provide strategic leadership on fundraising and income generation, helping to shape Connect: North Korea’s strategy and approach to sustainable growth.

• Use your networks and influence to promote the charity’s mission, opening doors to potential donors, partners, and advocates.

• Act as an ambassador and spokesperson for Connect: North Korea in relevant sectors and philanthropic circles.

• Contribute to Board discussions on financial planning and sustainability, ensuring that fundraising targets and strategic objectives are aligned.

• Champion a culture of philanthropy and external engagement across the organisation.

• Work collaboratively with fellow trustees and the Chair to maintain a supportive, ambitious, and effective governance environment.

• Ensure that there are effective financial management processes in place and that the charity is financially sustainable.

• Work with the CEO to set and monitor organisational/risk KPIs.

ESSENTIAL SKILLS
 

• Minimum of 5 years of experience in a senior strategic fundraising role in a professional setting.

•  Well-networked and exhibit strong interpersonal and relationship-building abilities and be comfortable in an ambassadorial role.

• Leverage a well-developed network to strengthen engagement, awareness, and support for our mission.

• Excellent communication and teamwork skills with proven ability to foster and promote a collaborative team environment

• Must align with our values and have proven understanding of the issues facing refugees and asylum-seekers.

Be able to make difficult decisions, negotiate challenging conversations, and be able to balance competing interests

• Experience of governance of a charity or public sector organisation with a good understanding of charity finance and governance issues.

• Have the ability to think strategically and be able to work effectively with the organisation's senior management team, staff and volunteers.

DESIRED EXPERIENCE

• Lived experience of migration or of a refugee background is highly desirable.

• Korean speaker

• Experience with major donor or fundraising events

• Be actively engaged in refugee and migrant rights, social change, and/or a related field

We welcome and encourage applicants from all backgrounds.

HOW TO APPLY

Please send a CV and cover letter for the attention of Emma Shore, Chair of the Board.

Applications will close when the role is filled. Interviews will take place on a rolling basis. 

Volunteer Role: Charity Shop & Arts Space Assistant
Location: NICOLA Arts, Wandsworth Rd, Lambeth, London
Organisation: NICOLA Arts

About Us:

NICOLA Arts is an artist-led charity shop in the heart of Lambeth. We’re more than just a shop — we’re a creative hub where local artists can display, sell, and create their work. Through our in-store exhibitions and collaborative projects, we aim to build a supportive, accessible space for creatives and the wider community.

Role Overview:
We are looking for enthusiastic and reliable volunteers to help support the day-to-day running of our charity shop and creative space. This is a varied role that combines retail tasks with hands-on support for artists and exhibitions. It's a fantastic opportunity for anyone interested in the arts, community work, or gaining experience in a creative environment.

Key Responsibilities:

• Sort, price, and label donated clothes and items
• Assist customers with queries and purchases
• Operate the till and handle payments (training provided)
• Keep the shop tidy, welcoming, and well-organised
• Support artists working in the on-site studio
• Assist with setting up and manage in-store art exhibitions and events
• Post flyers locally for promoting our new shop

What We’re Looking For:

• Friendly, reliable, and proactive individuals
• An interest in the arts, creativity, or community engagement
• Good communication and customer service skills
• Willingness to learn and get stuck in
• Previous retail or creative experience is a bonus, but not required

What You’ll Gain:

• Experience working in a unique arts and retail environment
• Opportunities to connect with local artists and creative projects
• Training in retail and event support
• A chance to make a real difference in the Lambeth community
• References for future roles or education

Time Commitment:
Flexible shifts available – we’re happy to work around your schedule. Whether you can offer a few hours a week or more, your time and support will make a big difference.

How to Apply:
To express your interest, pop into the shop or apply online

Job Description:

Services Sales Specialist (Commission-Only)

Programme Association: Enhanced Professional Development Programme (ePDP) /

International Personal Development Programme (iPDP)

Role Type: Part-time | Self-Employed Contractor | Commission-Only (Uncapped) | Remote

Commitment: 12 hours/week (Structured as two 6-hour shifts) | 16-week programme duration

Role Summary

Quilombo UK is seeking a highly motivated and experienced Services Sales Specialist to join our team as a self-employed contractor. This is a crucial, target-driven, commission-only role focused on generating revenue by converting prospective service users into paying clients.The successful candidate will gain direct, high-impact sales experience that mirrors the standards and performance expectations of a paid sales position, with the added benefit of earning commission on all confirmed deals.

Compensation Structure

● Payment Basis: This is a commission-only, self-employed contractor position. There is no fixed salary or hourly wage. The specialist is responsible for invoicing Quilombo UK monthly for earned commission.

● Commission: Commission is earned per converted sale, payable only after the customer’s second monthly payment is successfully processed.

○ Standard £200 ePDP Sale: £25 commission

○ Subsidized £100 Sale: £10 commission

○ 2-Month Rolling Sale: £65 commission

● Payment Schedule: Commission earned is paid monthly, 30 days after receipt of the monthly invoice from the specialist, following the trigger (receipt of the customer's second payment) being confirmed.

Main Responsibilities

This is a target-driven, client-facing role responsible for the full sales cycle:

● Lead Generation: Proactively research and identify prospective clients aligned with Quilombo UK’s mission and services.

● Outreach & Pitching: Initiate direct outreach (calls, emails, online meetings) with clients directly.

● Closing Deals: Deliver compelling sales pitches and presentations, handle end-to-end sales processes, and secure contracts for services.

● Pipeline Management: Develop and maintain a strong client pipeline, updating CRM or tracking systems regularly.

● Performance: Consistently meet or exceed weekly/monthly Key Performance Indicators (KPIs) related to outreach, meetings, and revenue conversions.

● Strategy: Collaborate with the Director to refine messaging and sales strategy for maximum impact. Services to be Sold

The successful candidate will primarily sell Quilombo UK’s core offerings:

● ePDP (Enhanced Professional Development Programme)

● iPDP (International Personal Development Programme)

● Quilombo UK Departments as a Service

● Workshops

● Essential: Demonstrated experience in a sales, business development, or account management role, with a proven track record of generating leads and closing deals.

● Skills: Excellent verbal and written communication, strong presentation and negotiation abilities, and confidence to work independently.

● Alignment: Passion for social justice, community engagement, and inclusion.

What We Offer

● Income Potential: Uncapped commission earning potential based entirely on performance.

● Experience: Real-world, results-driven sales experience with clear KPIs and performance feedback.

● Mentorship: Coaching and mentoring from experienced directors and leadership.

● Certification: Certificate of completion and reference upon successful 16-week programme completion.

Job Types: Part-time, Freelance

Work Location: Remote

Volunteer Admissions Assistant

You'll be multitasking throughout the day, with a mix of responsibilities including customer service, ticket sales, promoting Gift Aid donations, shop duties, guiding visitors and providing information about the Museum and the collection. If you enjoy a fast-paced environment and love engaging with people, this is the role for you. 

The Volunteer Admissions Assistant role is all about making a lasting impression and creating a memorable visitor experience. You’ll be:

• Welcoming and engaging with visitors, sharing information about the museum and its collection.
• Selling tickets and gift shop items, ensuring smooth transactions and great customer service.
• Collecting data for Gift Aid and marketing purposes, including how visitors found out about us.
• Creating positive experiences to encourage return visits and word-of-mouth recommendations.
• Helping visitors explore the Museum through interpretation, answering questions and distributing trails, accessibility and family activities.
• Maintaining the gift shop, including restocking, counting stock, and setting up attractive displays.
• Conducting online research and building contact lists to support marketing efforts.
• Promoting the Museum locally, raising awareness and encouraging more visitors to discover what we have to offer!

Who we’re looking for:

We’d like to extend an invitation to anyone, particularly members of the local community.  Full training will be provided, we are looking for anyone with:

• Great customer service skills – you will be friendly and confident about approaching visitors of all ages and backgrounds
• Great communication skills – you will be able to clearly explain information about the Museum and ticketing to visitors
• Good computer skills – with training, you will be able to use our ticketing system, email and Microsoft Office
• Good Sales Skills – you will be able to promote ticket sales and gift shop items as well as encouraging Gift Aid donations
• Multitasking skills – with various responsibilities such as selling tickets, guiding visitors, and managing the gift shop, you will be able to juggle tasks efficiently
• A good telephone manner
• Good team working skills

This role offers plenty of variety, and you'll play an important part in making every visitor's experience unforgettable.

Training and support:

All volunteers will first be invited for a training shift.  We have an induction and training process, during which we give volunteers the information they need to enjoy their time with us. Training is mainly 'on the job', supported by an experienced volunteer as well as the manager on duty. Volunteers are given regular feedback and we remain open to suggestions on how we can improve the volunteer experience. The Admissions Assistant receives continued training and development throughout their time with us.

Availability:

We are looking for volunteers who would ideally like to donate 2-4 shifts per month, weekdays or weekends, either as a 10-1.30pm shift, or a 1.30-5pm shift, for a minimum of 3 months. Ideally, you will be able to start immediately, although this is not essential. Travel expenses up to £5 will be paid, with up to an additional £5 for lunch expenses if you are on a full day shift.

Please note: Applicants from some overseas countries are required to have a relevant work permit or student visa to volunteer in the U.K. We’ll need to see this for our records before volunteering can commence.

About Roots Academy. 

Roots Academy’s Vision.

A generation of young Muslims who embody and promote a God-centred way of life.

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries. Our Mission is to deliver a structured and transformative education in the Essentials of Islam in a way that lowers barriers to access, develops a deep certainty, and inspires action.

Why Does Roots Academy Exist?

Crisis of Faith: 1 in 4 young Muslims are leaving the religion due to various factors, primarily the pervasive anti-religious content and temptations they encounter online and offline. 

Roots Academy exists to bridge this gap by providing a structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that removes barriers to access and provokes thought and action.

Role Summary.

We are seeking a motivated and experienced Podcast Producer to support the planning and delivery of the Firmly Rooted Podcast. You will be responsible for planning and booking studio recording sessions, managing post production editing, and working closely with the host and other team members to make this the no #1 podcast for Muslim university students. 

Key tasks

• Brainstorming, contacting and liaising with guests to appear on the podcast

• Booking and preparing the recording studio for filming sessions

• Recording the podcast in the studio alongside the guest and host

• Cooperating with the host to plan the structure and topics covered in each episode

• Coordinating research and brainstorming sessions to identify potential guests and topics

• Collaborating with data analyst and design team to test and produce attention-grabbing thumbnails and titles

• Uploading the podcast to our video and audio platforms

What we’re looking for

• Passion for Islamic education and the development of young Muslims.

• Some experience or training in video or podcast production.

• Ability to travel to locations across the UK (Manchester and London) for recording sessions.

• Strong attention to detail and organisational skills.

• Ability to work collaboratively with a large team.

• Ability to work effectively under time pressure 

• Proactive, self-motivated, and willing to think outside the box.

What we have to offer

• Be part of a team of 100+ dedicated volunteers across the UK, Ireland, Canada, US, UAE and Australia.

• Receive continuous rewards for those that seek Islamic knowledge from the Roots platform. 

• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.

• Professional development and practical experience in digital marketing and communication.

• Receive in-house tarbiyah (personal & spiritual development) sessions to develop your deen. 

Please note this is an unpaid volunteer position. 

Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy.