Communications manager volunteer roles
We believe in the power of holidays to transform lives. Time away matters. For many families facing tough times -whether through financial hardship, illness or other challenges - a short break can feel out of reach. Yet, these moments of escape and connection are vital for well-being, resilience, and hope.
Our mission is simple but powerful: to provide families who wouldn’t otherwise get a break with the chance to spend quality time together, make memories, and return home stronger.
As a Trustee, you will play a crucial role in shaping our future. You’ll help guide our strategy, ensure we remain true to our values, and support us in reaching even more families who need our help. Your expertise, insight, and passion can help us grow and innovate, so that no family is left behind when it comes to the simple joy of time away together.
About our Trustee Team
Our Trustees are a team of volunteers who use their diverse skills, experiences, and perspectives to set the strategic direction of the charity and make sure it’s doing what it was set up to do in the best possible way.
Family Holiday Charity has an ambitious strategy over the next few years, which will see us expand our services to families, develop our influencing work within the travel and leisure industry and government, and evolve our ways of working so that we can accept and use gifted breaks, travel and other services at scale to give families who really need it a holiday.
To help us do all that we’ll need the guidance, challenge, connections, and support of all our Trustees.
Given our goals, we’re particularly looking to add the following professional skills and experiences to our team.
- Legal Expertise - Our Trustees have a duty to ensure the charity operates within the law and complies with regulatory responsibilities, including charity law, safeguarding and governance requirements. This may involve providing advice on legal risks and obligations, ensuring compliance with articles of association and relevant legislation, supporting decisions on contracts, partnerships, risk management and more.
- Family Charity leadership - the Charity's vision if that 'every family in the UK should have a holiday' and this bold statement reflects our belief that time away together is not a luxury but a lifeline. We're seeking experience from a family support base to help advocate for our beneficiaries needs and help us expand our reach.
- Influencing / Campaigning - We are seeking experience and ambition that will help us influence policy and industry practices through the development of relatinships with policymakers, travel and tourism industry and media etc. Also shape campaigns, raise awareness, drive systemic change and support advocacy strategies to remove barriers for families.
- Digital Transformation - We wish to evolve and develop our digital strategy and technology adoption. A key priority is to ensure our digital growth is considered and aligns with accessibility and security.
Your Skills and Contribution
You'll need:
- Strategic vision, independent judgement, and an ability to think creatively.
- A proactive attitude, willing to bring new ideas and perspectives to our Board, and confident about challenging decisions, where necessary, in the best interests of the charity.
- Willingness to understand and take on the duties and responsibilities of trusteeship.
- Commitment to the charity and our mission, and the ability to devote the necessary time and effort to do the role well.
The Commitment
We’ll ask you to participate in four two-hour Board Meetings per year, typically in person at our office in London or remotely.We also get together for a Strategy Day in September/October, which is held on a weekday in London, and you’d need to attend that in person.
We can support with any access needs for in-person meetings.,
There are two Board sub-committees- one which focuses on our Finances and Risk, and one which considers our people (Trustees and Staff). Once you’ve settled into the role, most Trustees join one of them. They meet remotely around four times a year.
Outside of formal meetings, you’ll be warmly encouraged to get to know the staff team, and attend fundraising events
or other events to meet referrers, families, and supporters wherever possible.
Overall, you’ll need to be able to commit around 6 hours each month for a mix of meetings and events, contributing
your skills and perspective to projects, building your knowledge of the charity and developing as a Trustee.
See the trustee pack for more information and for the application and interview process - click apply to see this. Please note the deadline has been extended to midnight on Sunday 4th January 2026 to ensure the professionals skills and areas of experience (as listed above) are captured.
Registered Charity
11 - 20
We help families get time away together, often for the first time ever, helping to create confidence and hope for the future.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Tell My Truth and Shame the Devil CIC is a grassroots movement committed to confronting and eradicating Child Sexual Abuse (CSA) across the UK.
We give survivors, families, and allies the power to speak out, heal, and educate communities through storytelling, outreach, and collective action.
We work across all communities — Black, white, Asian, Caribbean, African and beyond — ensuring no survivor feels alone or silenced.
Our CIC operates through a community-driven, volunteer-led structure, built by people who believe in truth, justice, and love as law.
The Role – Social Media Director (Team Lead)
Lead the organisation’s social media function to build an online community, drive engagement, connect with diverse audiences, and use social media metrics to strengthen organisational performance and improve efficiency.
Main Responsibilities / Key Duties
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Develop and execute social media strategies that communicate the CIC’s message, increase visibility, and ensure consistency across platforms.
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Build and maintain an active online community, ensuring engagement is respectful, relevant, and supportive.
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Lead and support the social media team, providing guidance, motivation, and opportunities for growth.
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Collaborate with other departments to ensure alignment on projects, messaging, timelines, and organisational goals.
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Maintain quality control to ensure all content is accurate, on-brand, and reflective of the CIC’s values.
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Manage content schedules, ensuring timely planning, production, and publishing across platforms with regular team check-ins.
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Engage with audiences online, responding to comments, messages, and conversations in a timely and professional manner.
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Lead the launch of social media campaigns for awareness, advocacy, marketing, and fundraising.
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Track performance of posts, campaigns, and team progress to measure engagement, reach, and achievement of targets.
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Train and support the team, ensuring clarity on goals, timelines, tools, best practices, and evolving platform features.
What We’re Looking For
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Minimum 3 years experience in a similar social media leadership role.
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Strong team leadership and management skills.
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Excellent communication, collaboration, and community-building capabilities.
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Extensive knowledge of major social media platforms (YouTube, Instagram, TikTok, Facebook, X/Twitter, etc.).
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Ability to understand and apply social media analytics, metrics, data analysis, and reporting.
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Knowledge of social media best practices, content formats, platform compliance, charity regulations, and GDPR.
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Skills in social media strategy, content planning, branding, and community engagement.
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Ability to mentor, guide, and support a volunteer social media team.
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Creativity, problem-solving skills, and a strong understanding of emerging trends.
Location
Hybrid role (remote with occasional in-person meetings).
Ideally based in London, or within up to 3 hours travel distance for team activities, meetings and events.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about supporting young people and giving back to your community?
Whether you have experience in fundraising, governance, building corporate partnerships, or simply a willingness to get involved and make a difference – we’d love to hear from you!
About us
We’re part of the Royal Air Force Air Cadets, a national youth organisation empowering 12- to 20-year-olds through flying, adventure training, sports, and leadership development.
West Mercian Wing supports over 900 cadets across 27 Squadrons in Herefordshire, Worcestershire, Shropshire, the Black Country, and overseas in Cyprus.
Each squadron has a committee, a team of trustees who support the squadron by overseeing governance, fundraising, and building community partnerships. Trustees are vital in ensuring squadrons can continue providing incredible opportunities for cadets.
Squadrons in this sector
- 124 (Hereford City) Squadron, Suvla Barracks Army Reserve Centre, Harold Street, Hereford, Herefordshire, HR1 2QX
- 1002 (Ross-on-Wye) Squadron, Alton Lane, Ross on Wye, Herefordshire, HR9 5NB
- 151 (Leominster) Squadron, 115 Bridge Street, Leominster, Herefordshire, HR6 8DZ
Why become a trustee?
Volunteering as a trustee isn’t just about helping others - it’s about growing yourself too!
-
Gain valuable experience in leadership, governance, and fundraising.
-
Expand your network and become part of a supportive team.
-
Make a lasting difference to young people in your community.
-
Shape the future of an organisation with a rich legacy.
What’s involved?
Meetings are structured but friendly, typically every three months for around two hours. A typical agenda includes:
-
Updates from the Chairperson, Treasurer, and Squadron Commander
-
Funding requests and financial decisions
-
Future planning, upcoming events, and key priorities
-
Opportunities to contribute based on your skills and interests
Beyond meetings, involvement is flexible depending on your availability and expertise.
What we’re looking for
We welcome all backgrounds and skill levels, but we’d particularly love to hear from those with experience in:
-
Fundraising
-
Governance & charity compliance
-
Corporate partnerships
No military background or youth work experience is required—just enthusiasm, reliability, and a passion for making a difference!
Opportunities for progression
Trustees can take on leadership roles within their squadron, support squadrons at sector or wing level, or even contribute to regional and national RAF Air Cadets governance. Some trustees also transition into squadron volunteer roles, working directly with cadets.
To join us, you’ll need to
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Be 20 years or older
-
Have lived in the UK for at least 3 years
-
Attend an evening meeting every three months (varies by squadron)
-
Bring enthusiasm, reliability, and a willingness to support young people.
Typical joining process:
-
Submit an expression of interest.
-
We’ll invite you to visit your chosen squadron to learn more.
-
Complete a simple online application if invited.
-
Undergo a DBS and background check.
This process usually takes a few weeks, depending on availability and checks.
Ready to make an impact?
If you’re excited about supporting young people and helping your local squadron thrive, we’d love to hear from you!
Registered Charity
11 - 20
The RAF Air Cadets offer young people exciting opportunities for personal and professional development.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Registered Charity
101 - 500
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about supporting young people and giving back to your community?
Whether you have experience in fundraising, governance, building corporate partnerships, or simply a willingness to get involved and make a difference – we’d love to hear from you!
About us
We’re part of the Royal Air Force Air Cadets, a national youth organisation empowering 12- to 20-year-olds through flying, adventure training, sports, and leadership development.
West Mercian Wing supports over 900 cadets across 27 Squadrons in Herefordshire, Worcestershire, Shropshire, the Black Country, and overseas in Cyprus.
Each squadron has a committee, a team of trustees who support the squadron by overseeing governance, fundraising, and building community partnerships. Trustees are vital in ensuring squadrons can continue providing incredible opportunities for cadets.
Squadrons in this sector
- 223 (Halesowen) Squadron, 27 King Street, Halesowen, West Midlands, B63 3SU
- 347 (Dudley) Squadron, Army Reserve Centre, 5 Vicar Street, King Street, Dudley, West Midlands, DY2 8RH
- 451 (Stourbridge) Squadron, Army Reserve Centre, Old Swinford Road, Stourbridge, West Midlands, DY8 2LQ
- 2488 (Kingswinford) Squadron, Rear of Kingswinford Health Centre car park, off Standhills Road, Kingswinford, West Midlands DY6 8DN
Why become a trustee?
Volunteering as a trustee isn’t just about helping others - it’s about growing yourself too!
-
Gain valuable experience in leadership, governance, and fundraising.
-
Expand your network and become part of a supportive team.
-
Make a lasting difference to young people in your community.
-
Shape the future of an organisation with a rich legacy.
What’s involved?
Meetings are structured but friendly, typically every three months for around two hours. A typical agenda includes:
-
Updates from the Chairperson, Treasurer, and Squadron Commander
-
Funding requests and financial decisions
-
Future planning, upcoming events, and key priorities
-
Opportunities to contribute based on your skills and interests
Beyond meetings, involvement is flexible depending on your availability and expertise.
What we’re looking for
We welcome all backgrounds and skill levels, but we’d particularly love to hear from those with experience in:
-
Fundraising
-
Governance & charity compliance
-
Corporate partnerships
No military background or youth work experience is required - just enthusiasm, reliability, and a passion for making a difference!
Opportunities for progression
Trustees can take on leadership roles within their squadron, support squadrons at sector or wing level, or even contribute to regional and national RAF Air Cadets governance. Some trustees also transition into squadron volunteer roles, working directly with cadets.
To join us, you’ll need to
-
Be 20 years or older
-
Have lived in the UK for at least 3 years
-
Attend an evening meeting every three months (varies by squadron)
-
Bring enthusiasm, reliability, and a willingness to support young people.
Typical joining process:
-
Submit an expression of interest.
-
We’ll invite you to visit your chosen squadron to learn more.
-
Complete a simple online application if invited.
-
Undergo a DBS and background check.
This process usually takes a few weeks, depending on availability and checks.
Ready to make an impact?
If you’re excited about supporting young people and helping your local squadron thrive, we’d love to hear from you!
Registered Charity
11 - 20
The RAF Air Cadets offer young people exciting opportunities for personal and professional development.
The client requests no contact from agencies or media sales.
Thank you!
We are seeking a new Chair of Trustees to lead the charity as we enter a bold new chapter for Sunderland Culture. This is a unique opportunity to help shape the cultural landscape of Sunderland, working closely with our CEO, Board of Trustees, and valued partners to support Sunderland Culture’s vibrant and ambitious vision.
The Role of the Board
The board governs the charity and ensures Sunderland Culture is well-run, legally compliant, and financially sound as a registered charity and company limited by guarantee. Trustees act as guardians of the organisation’s purpose, ensuring decisions are made in the best interests of those we serve. Core duties include;
- Work with the CEO and Partners to set strategic direction and shape the organisation’s long-term cultural vision, mission, and priorities.
- Safeguarding the mission and values of the charity, upholding our core purpose: “to improve life for everyone in Sunderland through culture.”
- Champion culture in Sunderland – acting as ambassadors for the city’s cultural sector, bringing networks and influence.
- Provide accountability – Reporting to regulators (Charity Commission, Companies House), funders (Arts Council England, trusts/ foundations), and the community.
- Financial Oversight - work with the senior management team and Finance Committee to review and approve budgets, key-funding decisions and long-term sustainability.
- Policy Oversight - Approve and oversee key policies, including safeguarding, equality and diversity, privacy policy, health and safety, and employment procedures.
The board is supported in its work by a Finance Committee, with trustee representatives also working alongside staff leads on Arts Council England’s Investment Principles:
- Ambition & Quality
- Dynamism (organisational resilience and business systems)
- Inclusivity and Relevance
- Environmental Sustainability
The Role of Chair
The Chair will provide strategic leadership to the Board, ensuring that Trustees fulfil their duties effectively.
Key Responsibilities:
Lead the Board: Shape agendas, chair effective meetings, enable constructive challenge and decisive governance.
Manage and support the Chief Executive: Provide counsel and stretch; agree priorities and success measures; ensure strong performance and learning.
Steward partnerships: Work closely with existing partners to renew relationships while openings doors to a wider range of strategic partnerships.
Steward change: Oversee complex transitions in assets, programmes and organisational design; ensure robust risk management and stakeholder engagement.
Promote inclusion: Develop and grow the board to reflect the city’s diversity and lived experience.
Ensure sustainability: Oversee financial strategy and reserves; support income generation across public, commercial and philanthropic streams.
Advocate and represent: Be a visible ambassador for Sunderland Culture locally, regionally and nationally.
Board effectiveness: Lead trustee recruitment, induction, appraisal and succession; uphold best practice in charity and company governance.
Person Specification:
Essential Criteria
Commitment to Sunderland Culture’s mission
Relevant values and networks Essential Proven leadership experience, ideally at Board or senior executive level.
Strong understanding of governance and charity/ company law.
Excellent communication and relationship-building skills.
Ability to inspire confidence and command respect.
Desirable Criteria
Demonstrable commitment to or interest in the cultural sector
Sunderland or North-East England based
Background in relevant sector (Culture or Creative Industries, Community Development, Education, Finance etc.)
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Legal Assistant
We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.
We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons.
Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance.
We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace.
To learn more about our impactful work at Quilombo UK, we encourage you to explore our website and YouTube channel.
Join us in leading positive change!
About the position
Quilombo UK is looking for Legal Assistant, who would love to join a growing organization. Quilombo UK works with the objective to promote different arts, sports and cultures to encourage an intercultural understanding between different communities and societies; To promote cultural awareness in the community and educate, regardless of nationality or origin, about race diversity and mutual respect; To promote good health and wellbeing; and run a community organisation with a strong focus on individuals, the community and society as a whole.
Quilombo UK is looking to recruit a Legal Assistant who helps organization in various legal matters.
This role offers a great opportunity for the right person who is looking to; gain experience in the Third Sector; develop their skills and management experience; or just simply 'give something back to their community'. The role provides you flexibility and autonomy at work. Where necessary specific training will also be provided to help you develop and grow your skill set.
Main Responsibilities
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We are looking for an experienced lawyer to assist the organisation in overlooking projects, ensuring they are compliant with relevant and up to date legislation and regulations.
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The legal assistant will be responsible for making sure all contracts, legislations and documents are treated within correct legal standards. They are to make sure that all activities are being performed in line with contracts and the law.
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The Legal Assistant will work closely with the HR department in overlooking the volunteer forms, legislations and documents. They should also assist the different departments within the organisation(Marketing, Funding, HR, Finance) in upholding the legal requirements needed to run the tasks that they do.
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Provide written reports as and when required. To undertake additional duties as required for the role.
General tasks
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Contribute to staff meetings and other internal meetings with views and suggestions etc.
Essential
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Well-organized, proactive and able to deliver tasks efficiently.
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Excellent researching skills
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Reading and report writing skills
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You will need to be an experienced lawyer or have a good legal understanding.
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You will be respectful of the confidentiality of the organisation.
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You will need to help deliver work that adheres to the key objectives of the organisation.
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Able to speak confidently with a variety of stakeholders.
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Good time-management & communication skills.
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To show professionalism at all levels and in all environments
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Strong team player
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Ability to work independently and ask for clarification when needed.
Desirable
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Committed to working with the community with a passion for helping others less fortunate.
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Can work without much supervision
The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.
The client requests no contact from agencies or media sales.
Thank you!
Sunderland Culture is entering a bold new chapter, and we are seeking to appoint two Independent Trustees who can bring expertise, constructive challenge, and important oversight to Board discussions and decisions. This is a rewarding opportunity to help shape the cultural landscape of Sunderland, working closely with our CEO, wider Board team and valued partners to support Sunderland Culture’s vibrant and ambitious vision.
The Role of the Board
The board governs the charity and ensures Sunderland Culture is well-run, legally compliant, and financially sound as a registered charity and company limited by guarantee. Trustees act as guardians of the organisation’s purpose, ensuring decisions are made in the best interests of those we serve. Core duties include;
- Work with the CEO and Partners to set strategic direction and shape the organisation’s long-term cultural vision, mission, and priorities.
- Safeguarding the mission and values of the charity, upholding our core purpose: “to improve life for everyone in Sunderland through culture.”
- Champion culture in Sunderland – acting as ambassadors for the city’s cultural sector, bringing networks and influence.
- Provide accountability – Reporting to regulators (Charity Commission, Companies House), funders (Arts Council England, trusts/ foundations), and the community.
- Financial Oversight - work with the senior management team and Finance Committee to review and approve budgets, key-funding decisions and long-term sustainability.
- Policy Oversight - Approve and oversee key policies, including safeguarding, equality and diversity, privacy policy, health and safety, and employment procedures. The board is supported in its work by a Finance Committee, with trustee representatives also working alongside staff leads on Arts Council England’s Investment Principles:
- Ambition & Quality
- Dynamism (organisational resilience and business systems)
- Inclusivity and Relevance
- Environmental Sustainability
Independent Trustees- Role Description
We are seeking to appoint two independent trustees who will bring expertise, insight, and constructive challenge to Board discussions.
Key Responsibilities:
Ensure compliance with legal and statutory responsibilities.
Contribute to strategic discussions and decisions. Provide oversight of financial, operational, and reputational risk.
Champion diversity, equity, and inclusion in all aspects of governance.
Act as an ambassador for the organisation, including attendance at key events and stakeholder activities.
Serve on sub-committees or working groups as required.
Person Specification
Essential Criteria
An ability to think strategically and independently.
Commitment to good governance and accountability.
Strong interpersonal and communication skills.
A collaborative and supportive approach.
Passion for the mission of Sunderland Culture.
Relevant lived experience and networks that reflect the make-up of the city.
Desirable Criteria
Relevant experience of organisational governance.
We are particularly seeking expertise in one or more of the following areas:
- Finance and audit
- Fundraising and income generation
- Community cohesion
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about supporting young people and giving back to your community?
Whether you have experience in fundraising, governance, building corporate partnerships, or simply a willingness to get involved and make a difference – we’d love to hear from you!
About us
We’re part of the Royal Air Force Air Cadets, a national youth organisation empowering 12- to 20-year-olds through flying, adventure training, sports, and leadership development.
West Mercian Wing supports over 900 cadets across 27 Squadrons in Herefordshire, Worcestershire, Shropshire, the Black Country, and overseas in Cyprus.
Each squadron has a committee, a team of trustees who support the squadron by overseeing governance, fundraising, and building community partnerships. Trustees are vital in ensuring squadrons can continue providing incredible opportunities for cadets.
Squadrons in this sector
- 156 (Kidderminster) Squadron, Army Reserve Centre, The Shrubbery, Birmingham Road, Kidderminster, Worcestershire, DY10 2BY
- 187 (City of Worcester) Squadron, Cadet HQ, Perdiswell, Worcester, Worcestershire, WR3 7JU
- 216 (Redditch) Squadron, Kohima House Army Reserve Centre, Winyates Way, North Moon's Moat, Redditch, Worcestershire, B98 9PJ
- 233 (Pershore) Squadron, Pershore High School, Station Road, Pershore, Worcestershire, WR10 2BU
- 1017 (Malvern) Squadron, Dukes Meadow, Barnards Green, Malvern, Worcestershire, WR14 2BY
- 2516 (Droitwich) Squadron, Cadet Centre, Heritage Way, Droitwich, Worcestershire, WR9 8RF
Why become a trustee?
Volunteering as a trustee isn’t just about helping others - it’s about growing yourself too!
-
Gain valuable experience in leadership, governance, and fundraising.
-
Expand your network and become part of a supportive team.
-
Make a lasting difference to young people in your community.
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Shape the future of an organisation with a rich legacy.
What’s involved?
Meetings are structured but friendly, typically every three months for around two hours. A typical agenda includes:
-
Updates from the Chairperson, Treasurer, and Squadron Commander
-
Funding requests and financial decisions
-
Future planning, upcoming events, and key priorities
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Opportunities to contribute based on your skills and interests
Beyond meetings, involvement is flexible depending on your availability and expertise.
What we’re looking for
We welcome all backgrounds and skill levels, but we’d particularly love to hear from those with experience in:
-
Fundraising
-
Governance & charity compliance
-
Corporate partnerships
No military background or youth work experience is required—just enthusiasm, reliability, and a passion for making a difference!
Opportunities for progression
Trustees can take on leadership roles within their squadron, support squadrons at sector or wing level, or even contribute to regional and national RAF Air Cadets governance. Some trustees also transition into squadron volunteer roles, working directly with cadets.
To join us, you’ll need to
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Be 20 years or older
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Have lived in the UK for at least 3 years
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Attend an evening meeting every three months (varies by squadron)
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Bring enthusiasm, reliability, and a willingness to support young people.
Typical joining process:
-
Submit an expression of interest.
-
We’ll invite you to visit your chosen squadron to learn more.
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Complete a simple online application if invited.
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Undergo a DBS and background check.
This process usually takes a few weeks, depending on availability and checks.
Ready to make an impact?
If you’re excited about supporting young people and helping your local squadron thrive, we’d love to hear from you!
Registered Charity
11 - 20
The RAF Air Cadets offer young people exciting opportunities for personal and professional development.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Registered Charity
101 - 500
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Registered Charity
101 - 500
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Registered Charity
101 - 500
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Registered Charity
101 - 500
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Registered Charity
101 - 500
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Registered Charity
101 - 500
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.