Communications volunteer roles in london

We are looking for a new governor with strong financial expertise, likely qualified as an accountant or with similar experience. You’ll be excited by delivering an excellent education for our students and keen to engage with our school’s development.

What will you be doing?

About You

We are looking for a new governor with professional experience accounting or financial management. The successful candidate will become part of a Governing Body comprising 18 members, all of whom are representatives of the school, and join the school’s Finance & Resources Committee. 

Time Commitment

Governors usually spend ~20 hours per term on core governing duties.

The Governing Body meets four times a year to undertake its regular duties, with occasional meetings for urgent or time critical decisions. Regular meetings currently take place on Wednesdays during term time, usually at 5/5.30pm. Governors also need to allow time to read papers and prepare for meetings.

The Girls’ School Governing Body has three sub-committees – Finance & Resources, Curriculum, and Health & Safety and Personnel. These meet at least termly.

We encourage governors to attend one governors' day per term when specific topics central to educational outcomes are highlighted for discussion with staff and students. Governors are also invited to attend public events such school play performances, music concerts and prize-giving ceremonies.

Skills and Background

Following a recent skills audit, we are particularly interested in individuals who have had experience in finance. We encourage applications from all members of society, regardless of background, gender, ethnicity, disability, or age.

Being a Foundation Governor

Governors come from a wide range of backgrounds and professions and include some appointed by the staff of the school, parents and the Tower Hamlets Local Authority.  A majority of the governors are appointed by the Central Foundation Schools of London. As an Educational Charity we support two schools in inner London, the Girls' School and also Central Foundation Boys' School in Islington. This appointment will be a joint appointment by the Foundation and the Girls' School governing body.

Training on the of role of governor will be provided for successful candidates.

Becoming a Girls’ School Foundation Governor

The governing body has three core functions:

1. Ensure clarity of vision, ethos, and strategic direction of our school;
2. Hold the executive leaders to account for the educational performance of our school and its pupils, and the effective and efficient performance management of staff; and
3. Oversee the financial performance of our school and make sure its money is well spent.

The successful candidates will join the governing body in Spring 2026 and will receive a full induction which is supported by ongoing training and development for all governors. 

What are we looking for?

Who we are looking for

We are looking for a new governor excited by and committed to the delivery of an excellent education for our students. We encourage applications from all members of society, regardless of background, gender, ethnicity, disability, or age.

Applicants need to have a keen interest in the school and are prepared to play an active part in the governing body’s work to  improve opportunities and outcomes for students. We are particularly interested in individuals who have had skilled and professional experience in accounting or finance. 

More widely, we are keen that new governors add a breadth of skills, perspectives, and experience to enhance our work. We want people who are good verbal communicators, will ask insightful questions, are able to build strong relationships and have good analytical skills. It would be beneficial to also have local knowledge. Most important, you would have a keen interest in the school and be prepared to play an active part in the governing body’s work to help improve outcomes for our students. 

What difference will you make?

Your impact matters

As a Foundation Governor you will play a critical role in fulfilling our vision that through an exceptional Central Foundation education, every student learns, develops, and grows so they can reach their full potential. 

The Girls' School provides a high-quality education for girls from 11 to 19 years old. A school that is rightfully proud to continue a long tradition of excellence in education as well as caring for the welfare of our students. A Central Foundation education involves providing students with a wide range of educational experiences not available to many state schools or students from the communities and backgrounds we serve.

As a governor at Central Foundation Girls' School, you will

• help to create an inclusive and empowering environment where every student thrives.
• help to transform lives through an unwavering commitment to high expectations and standards for all.
• be part of a school with a passion for learning which drives us to challenge and support each other, fostering excellence in every endeavour.
• value and celebrate the achievements of all community members, recognising the unique contributions each person brings.
• nurture positivity, creativity, innovation, and inspiration, to help cultivate a vibrant community where every individual feels empowered to succeed and make a difference. 

Central Foundation Girls’ School is rightfully proud to continue a long tradition of excellence in education as well as caring for the welfare of our students. The school was originally established in 1726 and is now one of the largest schools in the London Borough of Tower Hamlets. As a Foundation Governor you will ensure that tradition of excellence continues while keeping pace with the modern, changing world.

Before you apply

Please apply through Reach in the first instance. 

Please send your CV with a short covering statement telling us why you are interested in joining the Central Foundation Girls' School Governing Body and what you think you would bring. 

Interviews will take place in December and January with the Chair of Governors, Hilary Evenett. An appointment confirmation meeting will take place with the Chair of the Foundation Board of Trustees.

There will be the opportunity to visit the school as part of the interview process. 

New governors will be invited to join the Governing Body at their Spring Term meeting.

Please contact us via Reach with any questions.

Use your skills and experience in supporting vulnerable groups to help drive forward our locally focused endowed foundation. Our purpose is to provide funding to relieve financial, physical and emotional hardship.

What will you be doing?

This is a great opportunity for someone keen to use their professional experience in supporting vulnerable groups to help drive forward the work of a locally focused endowed foundation. Our purpose is to provide funding to relieve the burden of financial, physical and emotional hardship in our local community of Hampton, Teddington, Twickenham and Whitton.

The perception of Richmond Upon Thames as a wealthy borough masks high levels of need and disadvantage. That means that support for those in need locally rarely comes from outside the borough which in turn means the work of local funders and voluntary sector organisations, like Hampton Fund, is critical.  Our endowment of £60m+ enables us to make grants to both individuals and community organisations of £2m-£2.5m pa.

We wish to appoint a new trustee who will have the enthusiasm, time and commitment to contribute to the work of the charity as it delivers an ambitious new three-year strategy.  You will be involved in making decisions on a wide range of issues, influencing the development of our work and bringing about change. We are specifically seeking a trustee with professional experience in any aspect of social care for vulnerable groups relevant to our grant making. This could, for example, be in the areas of cost-of-living support, health, social work or children’s services.

It is hoped that the candidate will have a connection to our area of benefit through either their daily life or work.

It is not necessary to have previous board committee experience as training will be provided. We encourage applications from people with a range of life experiences, ages and backgrounds.

What are we looking for?

Professional experience and expertise in a relevant aspect of social care to that of our grant making. 

We are looking for someone with a good current knowledge of social care infrastructure and systems across either the statutory or voluntary sector, or both. This could, for example, be in the areas of cost-of-living support, health, social work or children’s services.

It is expected that Trustees will either live, work or have another connection to our area of benefit. It is not necessary to have previous board committee experience as training will be provided.  

 Personal Qualities

• Empathy with the aims of the charity.
• The ability to think broadly and objectively: trustees are involved in making decisions on a wide range of issues.
• An understanding of the voluntary sector and the needs of voluntary sector organisations.
• An understanding of the broader issues around poverty and disadvantage.
• The ability to get on with people and work collaboratively.
• To act as an ambassador for the charity when attending external meetings and events as a trustee.
• To be discreet and respect confidentiality in all matters related to the charity’s activities. 

Additional Information

• Trustees do not receive any remuneration, but reasonable expenses will be reimbursed.
• The appointment is normally for a period of five years and a Trustee can serve no more than two terms of office, i.e. ten years. 

What difference will you make?

As a trustee with experience in supporting vulnerable groups, you will be involved in making decisions on a wide range of issues, influencing the development of our work and bringing about change.  

Before you apply

Contact us via the Reach platform to apply.

Closing date for applications is Friday 7th November.

Interviews are likely to be held the week commencing 17th November 2025.

Volunteer your time by supporting to create positive and inspiring environment for people in crisis to live in and take part in activities and receive support.

At Hestia we have a PIPEs programme, which focuses on expanding our ‘Psychological Informed Physical Environments’ approach across our accommodation-based services. This approach centres the needs and choices of the people who use our services, believing that their contribution creates a conducive environment which supports recovery. Ensuring that our indoor and outdoor spaces at Hestia are PIPE through design, supports people to feel physical and emotional safety, to support them to rebuild their life beyond crisis and allows us to consider the needs of different groups people we work with at Hestia.

What you will be doing

• The setting layout is meaningful for different groups and for the desired interaction
• It is a looked after, organised, tidy, a comfortable and positive space for all to use
• There are spaces to speak in confidence with staff, but all other spaces are shared with everyone who visits the space
• An atmosphere is created that is conducive to health and wellbeing
• To inspect the environment and assess whether it meets a set criteria
• To provide written or verbal feedback on review of the visit
• To take part in review and training sessions, to support continuous development of the PIPE programme
• This role is open to volunteers and people who use our services and would like to volunteer their time. We are also looking for volunteers to also support people who would like to get involved in this role but feel less confident finding the Hestia locations. As part of the role, you may be asked to meet another volunteer at a certain location such as a train station and accompany them to the service

The skills you need

• Good communication skills; written and verbal
• An interest in interior design or designing warm, friendly and welcoming spaces
• Calm and patient approach
• Understanding of confidentiality

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.

Volunteer Mentors and Befrienders 

To provide consistent, positive support to young people aged 8–25, helping them to build confidence, develop life skills, and engage in positive activities. As a Mentor/Befriender, you will be a trusted role model — listening without judgment, encouraging personal growth, and helping young people feel valued and connected.

Key Responsibilities

• Build a supportive, respectful, and trusting relationship with your matched young person.

• Offer a listening ear and friendly conversation, providing encouragement and motivation.

• Support young people to set and work towards personal goals (e.g., education, hobbies, wellbeing).

• Encourage participation in social, educational, or community activities.

• Promote positive choices and help young people develop resilience and self-esteem.

• Maintain appropriate boundaries and safeguard the welfare of the young person at all times.

• Record session notes and share updates with the Volunteer Coordinator where appropriate.

• Attend induction and ongoing training sessions.

• Participate in regular supervision meetings.

Skills & Qualities Needed

• Warm, friendly, and non-judgmental approach.

• Ability to relate to young people from diverse backgrounds.

• Good listening and communication skills.

• Patience, reliability, and commitment.

• Respect for confidentiality and safeguarding procedures.

• Willingness to learn and take part in training.

• A sense of humour and ability to have fun!

What You Will Gain

• Full induction and training in mentoring, safeguarding, and youth engagement.

• Ongoing support and supervision from experienced staff.

• Experience working with children and young people.

• The chance to make a meaningful difference in someone’s life.

• Opportunities to develop new skills and enhance your CV.

Additional Information

• All volunteers must undergo an Enhanced DBS check (provided by the charity).

• References will be required.

• Expenses for travel and activities will be reimbursed.

We take children on voyages as readers and writers. Volunteer with us to join the adventure!  

Who are Literacy Pirates? 

Through our year-long after-school programme, we develop the literacy, confidence and perseverance of children aged 9-13 who are falling behind in class and have fewer opportunities in their personal lives, so that they can succeed at school and beyond.  

Children join us in our fantastical, pirate-themed space in Hackney to practise their reading and writing. We also publish their work in the real world so that every Young Pirate finishes the programme a published author, journalist and film star!  

What does a Volunteer do?  

As a Volunteer Crewmate, your role is to come along to our sessions in Hackney and help children practise their reading and writing in small groups by providing constant encouragement, positivity and celebration of their achievements. 

Sessions are led and managed by staff, which means you can dedicate the whole time you’re with us to providing direct support to the children.  

You will:  

• Receive full training.

• Gain experience working with children and leading small groups.

• Develop your communication, leadership and problem-solving skills.

• Take part in games and have fun. 

• Be invited to celebration events with the children to see the difference that you’ve made.  

We offer employment references, for volunteers who have fulfilled their commitment of 12 sessions with us.  

What are we looking for?  

We ask volunteers to give just three hours per month, although you are welcome to volunteer as frequently as you like!  

Sessions run every weekday during term time from 3:45 to 6:45 p.m. and you will have the flexibility to select which sessions you would like to attend. Please note, we do not run sessions during half terms or the Christmas, Easter and Summer holidays. 

No experience is required to become a volunteer – just a desire to help children develop their reading and writing skills! Full training is provided.  

All we ask is that you:  

• Are aged 16+  

• Must be a UK resident, and are able to commute to our Hackney ship  

• Complete a criminal background check (we cover the cost of this) 

Our Hackney ship is located at: 

138 Kingsland High Street 

London

E8 2NS

We are looking for volunteers who can spend time with our clients  in and around Central London.  Meetings are  regular over a period of 6 months; weekly or fortnightly.  Many volunteers stay involved for much longer but only because they enjoy what they do! 

Befriending is a simple way to make a positive difference to someone who is lonely or socially isolated and your gift of time, will give them, and you, something to look forward to. As one of our volunteers once told us, “this is an easy, very meaningful way to help someone and is immensely rewarding and fun!”  

Your meetings could be in the local community, having chats in a coffee shop, visiting places of interest, or in our client’s home; all activities are risk assessed so what you do together will depend on the results of this, and / orour clients abilities and interests. Most of our clients are older 1st and 2nd generation Scots living in London who simply want to do the activities that most of us take for granted but have no-one to do them with.

ScotsCare works across London and beyond so we're looking for volunteers who live in the area or can travel to the following areas; Lambeth, Islington, Camden, central London and Broxbourne EN10. We may have clients in more locations so please contact us to learn more if you want to be involved in this rewarding and impactful activity. 

We provide training before you start, ongoing support once you are matched, out of pocket expenses, references, social events and newsletters to keep you informed.

This could be the ideal opportunity to gain practical experience of working with adults in a health and social care setting, or for anyone who enjoys meeting new people and making their lives a little brighter. 

Please note, this is an unpaid voluntary role and applicants must be living in or around the London area. 

Please contact us for more information, and a very warm welcome!

Skills & Characteristics Required for Befriending are:

• English spoken, good communication skills for listening and talking 
• Friendly, warm, non-judgemental 
• Honesty, reliable and committment to helping others
• Empathy and patience
• An ability to follow policies and procedures

We will process a DBS check for all successful applicants and request two references.

Hertfordshire’s Family Centre Service brings children’s centres, health visiting and school nursing together, to provide a more joined-up service for children, young people, and their families.

The centres deliver a range of support groups and activities for children and their families to help them be healthy, grow and develop. To make it easy for families to fit sessions and services around their busy lives, access is available from any Hertfordshire Family centre. We have locations across the entire county so please do enquire ensuring you have provided your postcode.

Main Tasks/ Responsibilities/ Activities

To represent Family Centre Services within local communities and help strengthen the link between families and the centre by promoting services and support available.

Key Responsibilities:

· Promote Hertfordshire Family Centres by attending toddler and parent groups and local activities.

· Distribute leaflets, posters, and other promotional materials in community venues (e.g. libraries, health centres, nurseries, shops).

· Talk to parents, carers, and professionals about the Family Centre offer, signposting them to services and activities.

· Share updates on Family Centre activities through word of mouth, local networks, and community noticeboards.

· Provide feedback to Family Centre staff about local needs, events, and opportunities for engagement.

· Represent the Family Centre in a positive and professional way at all times.

Skills / Abilities / Experience / Qualities

· Friendly, approachable, and confident in talking to new people.

· Good communication skills.

· Reliable and able to work independently as well as part of a team.

· Enthusiasm for supporting children, families, and the local community.

· Respectful of diversity and inclusive of all families.

· Knowledge of the local area and networks

Training / Support

· A full induction to the service and specific site will be provided.

· Requirement to undertake One YMCA online training courses

· To understand and implement One YMCA’s policies.

· Ongoing support and regular 1:1 meetings

· Access to organisational events throughout the year including Socials, Conferences and Training opportunities. 

Additional Information

· Undergo enhanced DBS check

· X2 References required

· Undertake additional training as and when required

· We offer to pay volunteers’ “out of pocket” expenses within agreed guidelines

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit an Activities Volunteer for the Wandsworth Group. As our local group Activities Volunteer you’ll help us to set up activities in the area. Whether you’re serving refreshments, talking to people, registering attendees or collecting payments, you’ll be making sure everyone feel welcome.

In this role you’ll be able to develop your organisation, communication and team working skills. Most importantly you’ll be supporting your local group to run activities that bring friendship and fun to your local MS Community.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Time Commitment

We estimate this role will need up to two hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit an Activities Volunteer for the East Berkshire Group. As our local group Activities Volunteer you’ll help us to set up activities in the area. Whether you’re serving refreshments, talking to people, registering attendees or collecting payments, you’ll be making sure everyone feel welcome.

In this role you’ll be able to develop your organisation, communication and team working skills. Most importantly you’ll be supporting your local group to run activities that bring friendship and fun to your local MS Community.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Time Commitment

We estimate this role will need up to two hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

We have 250 local groups which play a vital part in supporting people affected by MS across the UK. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Group Coordinator for our East Berkshire group. As our local Group Coordinator you’ll take the lead in making sure your local group works as effectively as possible. You’ll recruit, induct and support other group volunteers to make sure your group’s activities meet the needs of your local MS community. You can see a video about one of our Group Coordinators here.

In this role you’ll be able to develop your leadership, management, communication, organisation and motivation skills. 

Time Commitment

We estimate this role will need around 5 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the East Berkshire area to carry out this role.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Support Volunteer for the Reading, Wokingham and District Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.

In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need.

Time commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

About the Role

We are Buttons & Bubbles C.I.C. and our mission is to increase inclusion and representation for disabled families across society. We offer a variety of services including bespoke characters, workshops, free resources, events, sensory trails, and more.

As we grow in 2025 and beyond, we are looking for a volunteer to help us expand our reach and impact. This role will focus on supporting partnerships with organisations, developing corporate relationships, and helping us explore new opportunities for fundraising and collaboration.

Who Are We Looking For?

• Is enthusiastic about increasing representation and inclusion.
• Enjoys development and may have experience in business development.
• Has experience working with corporate sponsors (helpful, but not essential).
• Is passionate about fundraising or has relevant experience.
• Is a strong communicator (verbal or other forms such as Sign Language, Eye Gaze, etc.).
• Thinks creatively and is willing to bring fresh ideas to the team.
• Can work remotely.

What Do We Expect?

• Willingness to undertake our training programme at a convenient time.
• Have an Enhanced DBS check (preferably on the update system) or be willing to complete one with us.
• Sign our volunteer contract (we are happy to discuss reasonable adjustments if needed).
• A positive and inclusive attitude toward disability and illness.

What Can You Expect?

• A supportive, kind, and nurturing team that values its volunteers.
• Flexibility – there is no fixed rota, so you can contribute at times that suit you.
• Supportive approach to accessibility and accommodations.

Benefits of Volunteering with Buttons & Bubbles C.I.C.

• Make a tangible difference in your community.
• Develop skills in business development, fundraising, and partnership building.
• Enhance your CV and demonstrate reliability to future employers.
• Explore new areas of interest and take on additional tasks if desired.
• Build confidence while contributing to meaningful work.

The Maritime Archaeology Sea Trust is seeking a new trustee to support our exceptional Board of existing trustees.

About Us

MAST is a registered UK charity, founded in 2011 by maritime archaeologist and author Jessica Berry, to address the gulf in the way our maritime Underwater Cultural Heritage is protected in contrast to land-based archaeology. We are considered the foremost maritime archaeological organisation in the UK, providing full-cycle maritime archaeological services, from discovery, recording, excavation and conservation of the artefacts for the public to enjoy and understand. We exist to fill a long overdue void in our understanding of our nation’s rich maritime heritage, to ensure that there is a sustainable future for such sites, through archaeology, research, study and dissemination. 

MAST is accredited to the Governing Bodies of the UNESCO Convention on Underwater Cultural Heritage 2001.

Desired skills and experience

• Strategic and business development
• Familiarity with the management of large projects
• Leadership skills, commercial acumen and integrity
• Willing to work closely with our fundraiser
• Has a strong network of business associates and the ability to build relationships with organisations and potential donors including high net worth individuals
• Excellent verbal and written communication skills to represent MAST to government bodies, the public, stakeholders, and other organisations
• Previous experience of being a trustee is not necessary, but an understanding of the charity and voluntary sector will be an advantage

The role

• To work with fellow Board members to build on MAST’s reputational standing nationally and internationally, and to assist in fundraising for MAST’s Centre of Excellence in Maritime Archaeology and ongoing work
• To play a pivotal role in raising MAST’s profile and defining our long term future 

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer servise 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.