Communications volunteer roles in london

Information and Advice Service: The Information and Advice service for older people provides a free, confidential, and independent service for anyone aged 65+ living in Bromley and 50 + in Greenwich. Our advisors provide general advice on a range of subjects: employment rights, welfare benefits, housing, consumer rights and adult social care.

Role Summary: Provide information and signposting to older people living in Bromley and Greenwich and provide admin support to the Information and Advice Team, helping to keep the information resources up to date.

What will I be involved in?

• Answering calls and basic enquiries coming into our Information and Advice Service, full training is provided. Present and discuss information with the client in an accessible manner.
• Committed to researching and providing up to date information to vulnerable older people using the internet and other resources.
• Identify and research information relevant to the user’s situation, drawing on resources available.
• Being online and knowledgeable of Microsoft packages and the use of emails
• Liase closely with the Advice Case Supervisor, other advisors, and wider staff team. Seeking guidance and support where required.
• Successfully complete online training courses for Age UK Bromley and Greenwich volunteers.
• Participate in volunteer support meetings with the Advice Case Supervisor and any training on safeguarding adults and appropriate boundaries.
• At all times work in accordance with the organisation’s policies regarding Health & Safety, Equality & Diversity, Safeguarding Vulnerable Adults and Confidentiality & Data Protection. Lone working.
• Represent the professional standards of Age UK Bromley and Greenwich and ensure that you wear your volunteer id badge whilst volunteering.   

What skills and qualities will I need to have?

• Enjoys talking and helping our clients, 65+ living in Bromley and 50 + in Greenwich from a wide range of backgrounds.
• Good communication skills and confident at speaking to clients on the telephone
• Able to prioritise tasks with good time management skills.
• A commitment to ensuring that customers are provided with accurate relevant information and support. Interested in finding out more about social welfare law advice e.g. housing and welfare benefits.
• Be a good listener and have empathy with older people, being approachable and welcoming.
• Interested in learning and developing new skills required of the role. Demonstrate that you are interested in what the client has to say by communicating respect and warmth.
• Demonstrate a non-judgmental approach. The listener may personally disagree with the client’s opinions or actions but attempts to understand the client’s point of view and shows that they still value the client.
• Being able to maintain client confidentiality, understand the importance of keeping within the parameters of the role and have a good understanding of GDPR and Data Protection.

Benefits of getting involved:

• Being part of a team who are passionate about helping clients 65+ living in Bromley and 50+ in Greenwich
• Committed to supporting the Information and Advice service deliver a difference to all their clients.
• Ongoing support and role training with feedback given.
• Opportunities for networking with other volunteers and being part of a wider volunteer team.
• Awareness of Age UK Bromley and Greenwich social events, services, and projects

Other information: Prospective volunteers will complete a recruitment process and be required to provide details of two references and agree to submit details for and undertake an Enhanced Disclosure and Barring Services (DBS) check. All our volunteer roles are 18+, Monday to Friday, 9am to 5pm. Age UK Bromley & Greenwich will reimburse all expenditure reasonably incurred. Receipts to be provided with expenditure claims.

EVENTS VOLUNTEER (Guildford & Epsom Branch)

We are the RSPCA and it's our vision to live in a world where all animals are respected and treated with compassion. Our volunteers are incredible and play an absolutely essential role in helping us carry out our important animal welfare work every day. Much of the RSPCA’s direct animal welfare work is carried out through the branches. These separately registered charities across England and Wales are run by volunteers who are unstinting in their work for animal welfare.

We are looking for friendly volunteers to help fundraise at fetes, in supermarkets and other outlets to collect vital donations that enable us to continue our animal welfare work. The more volunteers we have and funds we can raise, the more animals we can help!

Overview of the opportunity

In this role, you will be the friendly face of the RSPCA, helping us raise funds for our branch at community fetes and in local high streets, supermarkets and similar outlets.

This varied role offers you the chance to experience different volunteering positions, ranging from street collections and in-store fundraising drives to attendance at local community fetes. Each of these events are equally important to raising vital funds as well as raising our profile in the community.

Volunteering at events offers you the opportunity to meet other volunteers and learn about how you each support the RSPCA. You will most likely meet animals that we have rehomed and hear about their adoption journey.

If you have a relaxed dog that likes meeting people, you are welcome to bring them along with you to street collections and fundraising drives as this is always a conversation starter!

Location is dependent on the event at which you choose to volunteer, you will be out in the community in the local area

What you will be doing

(this list is not exhaustive but gives an idea of some of the tasks that you may be required to assist with.)

• Street collections and fundraising drives: standing with a collection bucket, greeting members of the public and thanking them for any donations.
•  Fetes and fairs: potentially assisting with set up or pack away, handling money from sales of chatting to members of the public and thanking them for any purchases they make.
•  Helping seek out event opportunities and organising them.

The skills you need

• No experience is necessary as we will provide you with the guidance you need.
•  Reliability and commitment.
•  Good organisational and communication skills.
•  Enjoy working with the general public.
•  Enthusiasm and passion for the work of the RSPCA.
•  We ask for a minimum of one hour of your time - we recommend a maximum of 2 hours at any one event as you will be standing.
•  You will need to be aged 18 years old or over to volunteer in this role unless you can be accompanied by an adult.

What's in it for you

•  Meet new people and make new friends
•  Learn great new skills to add to your CV
•  A great induction and training relevant to your role
•  Volunteer in a fun environment at the heart of the local community
• You'll be making a huge difference to the welfare of animals
•  Ongoing support, training and guidance will be provided.

PLEASE ONLY APPLY FOR THIS VACANCY IF YOU LIVE IN THE UK

Before you can start volunteering you’ll need to complete our simple online Health & Safety course and any associated training required for your role. Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees and depending on the position you may be required to sign an agreement and undergo specific training before starting the role.

About CARAS:

Community Action for Refugees and Asylum Seekers (CARAS) is a charity that supports refugees and people seeking asylum who live in south London. We offer a range of individual and group support to improve the holistic wellbeing of people who have a background of forced migration, providing them with tools to build lives filled with value, meaning and purpose in the UK. Our activities for young people currently include: ESOL classes (English for Speakers of Other Languages), study group, youth club, swimming lessons and football.

About Youth Club:

Youth Club is a place for young people aged 14-19 to come and play games, learn new skills, make and strengthen friendships and build a sense of belonging. Regular activities include classic youth club games such as table tennis, pool, foosball, board and card games. We also work in partnership with a range of organisations to run a rich programme of workshops within our youth club. Some of these have included creative visual arts, drama, music and workshops on rights and entitlements of young asylum seekers. We also cook a hot meal from time to time and offer a range of snacks each week. Our casework team are also on-site to support young people with a range of advice and signposting needs, usually by-appointment.

Youth club takes place at Tooting Hub- Beechcroft Road, Tooting, SW17 7BU

About the role:

As a Youth Club volunteer, you would be helping young people to feel welcome, join in with activities and be a great role model.

Youth Club takes place every Wednesday at 6.00-8.30pm. We ask for a commitment of at least 2 sessions per month for a minimum of 6 months.

Tasks and responsibilities:

· To attend and contribute to volunteer de-briefs which occur 15 minutes after each session.

· To act as a positive role model and set standards of behaviour when volunteering with young people.

· To encourage and inspire young people to reach their full potential.

· To assist young people to both recognise and celebrate their achievements.

· To challenge young peoples’ negative attitudes and behaviour in an appropriate manner.

· To adhere to CARAS Child Protection procedures, Confidentiality policy, Health & Safety policy, Equal Opportunities policy and all other policies as relevant.

Requirements:

To be 18 years or older;

· To be non-judgemental and able to engage with people from diverse cultural backgrounds;

· To be reliable and punctual;

· Excellent communication skills, especially with people with varying levels of English;

· The ability to volunteer on Wednesday evenings for a minimum of six months;

· Current resident of the UK;

· Able to provide five years’ worth of addresses, and willing to undergo a DBS check;

· Able to attend compulsory volunteer induction training (online) general and safeguarding prior to the start of role

Volunteer induction training currently takes place online once a month on Tuesday, Wednesday or Thursday evenings from 6pm - 8pm. we offer the same trainings on Tuesday and Wednesday daytimes online between 12noon - 2pm once every 3 months.

Your availability to attend 1 general and 1 safeguarding online training session at these times within 3 months of your application would be a prerequisite of being accepted as a volunteer at CARAS.

Desirable:

· Knowledge of community languages, such as (including Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali and Spanish).

Through volunteering with us you will:

· Meet new members of your local community;

· Learn about different cultures;

· Learn about issues relating to refugees and people seeking asylum;

· Work as part of a friendly, welcoming team;

· Develop your skills and competencies;

· Be able to access relevant training;

Kimedes

Kimedes AI develops AI-powered IoT solutions to detect water leaks in infrastructure, optimizing water management and reducing environmental impact.

kimedes AI addresses the global challenge of water loss in infrastructure, where leaks cause significant resource waste, financial losses, and environmental damage. With climate change intensifying water scarcity, inefficient water management threatens both urban resilience and sustainability. By leveraging AI and IoT, we help cities and businesses detect leaks early, reduce water waste, and promote responsible resource management, contributing to a more sustainable future.

Kimedes AI combines AI-powered analytics and IoT sensors to detect water leaks in infrastructure with high precision. Our technology provides real-time SaaS monitoring and predictive insights, allowing utilities and businesses to identify and fix leaks before they cause significant damage or waste. By optimizing water management, we reduce costs, conserve resources, and support sustainable infrastructure development.

Intelligence Research Volunteer

Volunteer Role Description (remote, unpaid)

About Kimedes

Kimedes is a purpose-driven WaterTech startup tackling one of the world’s most pressing challenges: water scarcity. Through our AI-powered leak detection technology, we help municipalities and industries reduce water losses by up to 30%, supporting a more efficient and sustainable use of water resources.

We are currently in our market expansion phase across Spain and Catalonia, building partnerships with municipalities, water utilities, and industrial players. We welcome motivated volunteers and interns who want to contribute to sustainability, technology, and climate impact while gaining real-world experience in a dynamic startup environment.

Role Summary – Intelligence Research Volunteer

As an Intelligence Research Volunteer, you will support Kimedes in gathering, analyzing, and synthesizing critical market insights. Your work will focus on tracking technologies, competitors, policy frameworks, and sector trends in the water management and climatetech space. These insights will directly inform Kimedes’ go-to-market strategy, fundraising narrative, and product positioning.

Key Responsibilities

• Conduct research on emerging technologies in leak detection, water management, and climatetech.
• Map and analyze competitors, startups, and incumbents in the European and global water sector.
• Track market trends, regulations, and funding opportunities relevant to water technology adoption.
• Prepare concise reports, briefs, and dashboards to share insights with the CEO and COO.
• Support strategic projects such as pitch decks, grant applications, and partnership proposals by contributing research-based insights.
• Monitor industry news, conferences, and innovation clusters to identify opportunities for Kimedes.

Requirements

• Strong analytical and research skills, with ability to process and synthesize information clearly.
• Familiarity with market research methods and business intelligence approaches.
• Interest in climatetech, water management, or smart infrastructure.
• Ability to work independently in a remote setup and deliver on agreed timelines.
• Excellent written and verbal communication in English (Spanish/Catalan a plus but not required).
• Bonus: Experience in competitor analysis, trend reports, or academic/consulting research projects.

What We Offer

• Opportunity to shape the strategy of a fast-growing climatetech startup.
• Direct collaboration with the Founder/CEO and COO on high-impact projects.
• A chance to contribute to real-world solutions tackling climate change and water scarcity.
• Mentorship and exposure to startup operations, fundraising, and market strategy.
• Certificate and letter of recommendation upon successful completion.
• Potential to evolve into a paid strategic role as Kimedes secures its Seed Round funding.

Weekly Time Commitment

2-3 hours per week

Duration of Volunteer Role (remote)

3-5 months

We are looking for passionate people to join our Trustee team and contribute their skills to the development of our highly ambitious, industry-leading organisation.

First and foremost, we’re looking for people who are passionate about equal access to music and live events, and who will fully get behind Attitude is Everything’s Vision and Mission. We have a vision for accessible employment; that disabled people can have a career in the music and live event industries.

We want our Board to be representative of the communities that it serves, so we’re particularly interested in people who identify as disabled, deaf and/or neurodivergent and who are from diverse backgrounds, including from lower socio-economic backgrounds and from regions outside of London.  We are particularly interested in hearing from senior leaders in the music industry, those with strong knowledge and experience of the fundraising landscape and individuals with policy experience.

Arthritis Action is a registered charity, and company limited by guarantee, whose directors are the members of the Board of Trustees. The Board of Trustees is the ultimate decision-making body of Arthritis Action, and most of the Board also serve as members of committees or working groups which report to the Board. The Board of Trustees is committed to continually improving its governance of the Charity, and meets as a whole on a minimum of four occasions in each calendar year. For efficient operational purposes, the Board of Trustees is also sub-divided into two working Committees - the Finance & Risk Committee and the Remuneration & Nominations Committee. We are currently looking for Trustees with access to an established professional network, who can advise our growing organisation and support the delivery of our exciting strategy.

In particular, we would welcome new Trustees with the following areas of expertise:

• Charity Fundraising & Income Generation
• Law
• Accountancy
• IT & cybersecurity in the charity sector or small business
• Professional experience in the NHS We would particularly like to hear from individuals from under-represented or diverse groups

 The role of the Trustee is to:

• Ensure that:
  • you understand Arthritis Action’s purpose and that you are able to explain how all of its activities are intended to further or support its purpose;
  • the Charity pursues its purposes and objectives, as defined in its Articles of Association, and does not apply its resources on activities which are beyond the scope of its purposes and objectives;
  • the Charity complies with charity law, company law and any other relevant legislation or regulations;
  • a high standard of governance is maintained at all times;
  • the Charity complies with statutory accounting and reporting requirements and is appropriately accountable to members, the Charity Commission and other stakeholders;
  • the Charity’s values, principles and good name are upheld in the delivery of its purposes and objectives.
• Act in the best interests of the Charity, its members and its stakeholders at all times, and either avoid or declare potential conflicts of interest.
• Work with fellow Trustees to:
  • set the Charity’s overarching vision;
  • shape and drive the Charity’s strategy; and o ensure that the Charity remains focussed on achieving its strategy by setting targets and evaluating performance against these targets.
• Devote sufficient time to prepare for and participate fully in board meetings, committees or ad hoc working groups.
• Contribute actively in leadership and decision making of the Charity, by making balanced and adequately informed decisions with due regard to the long term as well as the short term.
• Ensure efficient and effective management and administration of the Charity, including establishing internal accountability and making sure that appropriate policies and procedures are in place.
• Safeguard the Charity’s assets and resources and ensure the financial stability of the Charity.
• Use any specific skills, knowledge or experience you have to help the Board of Trustees reach quick and sound decisions by leading discussions, focusing on key issues, providing advice and guidance on new initiatives, or other issues in which you have expertise.
• Maintain confidentiality in respect of all sensitive information.
• Identify and manage risks with a considered, proportionate and balanced approach.
• Appoint and support Arthritis Action’s Chief Executive and monitor their performance.
• Promote the work of Arthritis Action externally.

Admin Volunteer – Join Our Team!
Help Healthwatch Barking & Dagenham run smoothly by supporting with office tasks like data entry, filing, and reports.

We’re looking for:
✅ Organised, reliable and friendly people
✅ Basic Microsoft Office skills
✅ Attention to detail

What you’ll get:
�� Full training & support
�� Travel expenses covered
�� Job references & great experience
�� Meet other volunteers

Citizens Advice Merton and Lambeth (CAML) is a local charity dedicated to providing information, support and advice to individuals and families who live, work or study in Merton or Lambeth. We also work to raise awareness and understanding of the challenging issues affecting our clients and communities.

Aim of this role
Assessor volunteers support the drop-in sessions in our offices and outreach. They discuss with clients the issues they have come to us for help with. After this (and with full support from the supervisor), assessors discuss next steps and actions with the client to help resolve their issues.

As an Assessor, you will be a part of the service delivery. You will:

·         Complete an induction to Citizens Advice and training for your role

·         Help with the drop-in sessions

·         Complete full assessments with our clients, following CAML processes and procedures

·         Record a summary of your interactions with clients in our Case Management System and consult with the Supervisor on the day regarding the relevant next steps

·         Be part of a friendly and supportive charity team

·         Develop transferable skills for employment, training or other volunteering opportunities

·         Have an opportunity to progress with your training and develop adviser knowledge of some of our key enquiry areas.

Locations
We need Assessors in our main offices in Kennington, Morden and Mitcham and different outreach locations in Merton and Lambeth. All three offices are well-connected to public transport, and the office in Mitcham has a car park.

What’s in it for you?

• Make a real difference to people’s lives

• Build on valuable skills such as communication, listening and problem solving, and increase your employability

• Work with a range of different people, independently and in a team

• Have a positive impact in your community.

And we’ll reimburse expenses, too.

What do you need to have?
You don’t need specific qualifications or skills but you’ll need to:

• Be friendly and approachable

• Respect views, values and cultures that are different to your own

• Have good IT skills

• Be able to understand information and explain it to others

• Be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection

• Be willing to undertake training in your role.

CAML Assessor training includes one day in an assigned CAML office and one day group online training.

The group online trainings will be on Wednesdays. Before considering your application, please make sure you are available on Wednesdays for the first 8 weeks.

Commitment
This role requires you attend our offices or outreach locations in person.

Our offices are open to the public from 9.30am to 3pm, five days a week. Our volunteers are typically with us for at least one day per week in office. Ideally we ask for a commitment to volunteer with CAML for at least 9 months.

Valuing inclusion
Our volunteers come from a range of backgrounds and we particularly welcome applications from racially minoritised people/people of colour, disabled people, people with physical or mental health conditions, LGBTQ+ and non-binary people.

If you are interested in becoming an assessors and would like to discuss flexibility around location, time, ‘what you will do’ and how we can support you please contact us.

How to apply
If this volunteering role is of interest, we would be delighted to hear from you.  Please follow the link to our webiste to find out how to apply.

We are registered with the Information Commissioner’s Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored.

Foundation First Ghana

Foundation First Ghana is a community-rooted non-profit founded in 2017, dedicated to improving early childhood education for children aged 2–8 in underrepresented communities. The organization addresses challenges such as low literacy and numeracy, teacher disempowerment, gender bias, poor social-emotional development, poverty, and unsustainable teaching practices. Their unique approach empowers educators with innovative teaching techniques, locally sourced materials, and holistic child development strategies, while also promoting environmental literacy from an early age. By equipping preschool handlers and managers with best practices and practical resources, Foundation First nurtures young minds, strengthens families, and lays the groundwork for a more equitable and prosperous Ghana.

E-Learning & Instructional Design Specialist

Volunteer Role Description (remote, unpaid)

Job Description

Position Overview Foundation First Ghana is seeking an E-Learning & Instructional Design Specialist to lead the transformation of our existing Preschool Teacher Training and Coaching Programs into a dynamic, interactive, and certificated online course. This role will also integrate our innovative preschool Teaching and Learning Materials (TLMs) and training videos into a world-class digital learning experience accessible to teachers across Ghana and beyond.

Key Responsibilities

Course Development & Instructional Design

• Structure Foundation First’s preschool teacher training modules into a comprehensive online certificated course.
• Convert in-person training content into engaging online learning experiences, including modules, quizzes, assignments, and assessments.
• Develop learning pathways that ensure teachers build practical knowledge and demonstrable classroom skills.

Multimedia Integration

• Incorporate Foundation First’s innovative teaching and learning materials into the course design.
• Edit and embed existing training and classroom videos into the course platform.
• Recommend and apply interactive tools (animations, simulations, voiceovers) to enhance teacher engagement.

Platform & Certification

• Identify and manage a suitable Learning Management System (LMS) (e.g., Moodle, Teachable, Thinkific, or similar).
• Ensure courses are user-friendly, mobile-accessible, and scalable for national and international audiences.
• Develop mechanisms for certification, tracking progress, and reporting outcomes for teachers.

Capacity Building & Collaboration

• Work closely with Foundation First’s program and training teams to align content with the PreCARE Initiative and organizational goals.
• Provide training and handover sessions for internal staff to manage and update the online course.

What We’re Looking For

• Strong background in instructional design, e-learning development, and online pedagogy.
• Proficiency in LMS platforms (Moodle, Teachable, Thinkific, Canvas, etc.).
• Experience creating teacher training courses or education-focused online programs.
• Skills in video editing, multimedia integration, and digital learning tools.
• Ability to translate classroom-based training into impactful, interactive online modules.
• Excellent communication and project management skills.

What You Bring

• A passion for transforming teacher capacity-building through technology and innovation.
• Creativity in using multimedia and interactive learning methods.
• A strong commitment to Foundation First’s mission of empowering preschool teachers and improving learning outcomes for children.
• Experience working in education, teacher training, or nonprofit program design is an added advantage.

Start Date: September 2025

Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs. Cats are at the centre of everything we do and our objectives are: homing, neutering and educating people about cats and their care. We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, staff and supporters.

A bit about this role

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

What can you expect to be doing?

• Supporting and encouraging a team of fundraising volunteers in the Crawley, Reigate and district area
• Planning fundraising events and activities with your team
• Allocating tasks before and during fundraising events
• Keeping financial records from fundraising events
• Encouraging and promoting a professional image of Cats Protection 
• Following policies and guidelines and ensuring licences and permits are obtained for events

A bit more information about this role and the team

• This is a flexible role. The amount of time you offer can work to your availability and convenience.
• There may be opportunities for your activities to be fully remote and/or admin based if you'd prefer.
• You will need your own transport if you wish to attend events, ideally a car or van since items, stock and equipment will usually be needed.
• We ask that you complete training to support you in your role. This can be completed online if you have access to the internet and the necessary device (computer/laptop/tablet etc). Support can be offered or paper versions of much of the training if needed.

What are the benefits to you and the cats?

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise funds and awareness through organising local events. You will also meet new people, make new friends and be part of a dedicated team of volunteers.

We’re looking for someone with

• Great people skills and the ability to bring out the best in others
• Excellent organisational skills
• The ability to prioritise and delegate
• An appreciation of the importance of handling money and charity resources responsibly
• Fine-tuned communication skills and a passion for engaging with people within your local community
• Basic IT skills to use Cats Protection systems - training and support can be provided
• Committee volunteers need to be aged 18+

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

Support, guidance and keeping you safe

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

We are seeking new Trustees to help guide our next chapter. We are particularly keen to hear from people with experience in fundraising, finance, property, charity management, or with lived experience that reflects the voices of our members. We also warmly welcome applications from younger people, those from UKME/Global Majority Heritage backgrounds, and people with disabilities, who are currently under-represented on our Board. This is a rewarding opportunity to use your skills and insights to strengthen a much-loved community charity and shape its future.

1. About Katherine Low Settlement
Katherine Low Settlement is a much-loved, busy charity that has been at the heart of the
community in Battersea, South West London, since 1924. Our recent-released
documentary, The Heart of Battersea – 100 Years of Katherine Low Settlement, brings our
century of work to life through the voices of members, staff and volunteers.
We support local older people and children, young people and their families from
sanctuary-seeking backgrounds. With an annual turnover of around £1m, our small team
of 32 mostly part-time staff, along with over 120 volunteers run a range of our own
community services. We campaign for social change and we support other charities and
communities to thrive. Our building is used for community activities and events by
over 500 people a week, and our rooms are available for hire at affordable rates. KLS is
funded from supporters, trusts and foundations which enable us to achieve our goal to
reduce poverty and isolation and bring Battersea together.
The Settlement is situated on Orville Street and Battersea High Street and aims to serve
the communities of SW11 and SW8, which includes areas of significant deprivation
alongside some of the most prosperous neighbourhoods in the country. Its vision is to
bring people together, to discover a common humanity in the process and to work together
for some of the most vulnerable people in London.

2. The Board of Trustees
The Board of Trustees is the legal guardian of Katherine Low Settlement to ensure that
KLS complies with its governing document (Memorandum and Articles of Association),
charity law, company law and any other relevant legislation or regulations.
The Board of Trustees is responsible for directing the Settlement’s strategy and vision, for
overseeing the work of its Chief Executive and Staff, and for settling policy, administering
its finance and offering advice and support in the delivery of services. The board is
currently made up of seven serving members, and has vacancies for up to three new
Trustees, to a maximum of ten. Trustees are appointed by the Annual General Meeting for
a period of three years, renewable by mutual agreement.
Gaps we’re looking to fill
The Trustees have identified gaps in its membership in terms of experience of fundraising,
finance, property, charity management and the voice of Settlement members. The board
also recognises that it lacks diversity and lived experience, particularly in representation by
UKME/Global Majority Heritage people, younger people and those with disabilities. Most of
all we are looking for willing and able trustees who are aligned with our vision, mission and
values and who are committed to this local community of Battersea.

3. Key Responsibilities of Trustees
Trustees are expected to:
▪ Formulate and review regularly the strategic aims of the Settlement in accordance with
its legal objects, and to ensure the policy and practices of the Settlement are in keeping
with its aims.
▪ Monitor the performance of the charity against the agreed strategic aims.
▪ Ensure that the Settlement functions within the legal and regulatory requirements of a
charitable organisation and strives to achieve best practice.
▪ Act as guardians of the charity’s assets, tangible and intangible, taking all due care
over their security, deployment and proper application.
Within that broad responsibility, shared among the Trustees, the main tasks and
accountabilities include:
a) Formulating and reviewing strategic aims
▪ Ensure the Settlement has a clear vision, mission and strategic plan, and that there is a
common understanding of these by Trustees and management.
▪ Work with management to formulate the business, operational and other plans
necessary to support the vision, mission and strategic objectives.
▪ Agree and review the Chief Executive’s annual and longer-term objectives, to ensure
that these support the vision, mission and strategic priorities.
▪ Agree policies which support the vision, mission and strategic priorities of the
Settlement, and monitor their implementation.
▪ Follow best practice as recommended by the Charity Commission.
b) Monitoring Performance
▪ Appoint the Chief Executive and ensure there is appropriate investment in their
professional development.
▪ Agree the method for measuring objectively the progress of the Settlement in relation
to its vision, mission and strategic priorities, business plans and annual targets, and to
receive regular reports from the Chief Executive and senior staff on the performance of
the Settlement.
▪ Ensure that the views of members on the Settlement’s performance are regularly
gathered and considered by the Board.
▪ Hold the Chief Executive to account for the management and administration of the
Settlement.
▪ Ensure that the Chief Executive receives regular, constructive feedback on their
performance in managing the Settlement and in meeting annual and longer term goals.
c) Legal and Regulatory Compliance
▪ Ensure that the Settlement complies with all legal and regulatory requirements.
▪ Has a sound grasp and awareness of its duty of care in safeguarding and that policy
and practice are aligned to make the Settlement a safe place for members, especially
children and vulnerable adults.
▪ Understand the rules and constitution that govern the Settlement, and to review the
effectiveness of such rules and constitution periodically.
▪ Agree the levels of delegated authority, whether to the Chief Executive, the Chair, ViceChair and Treasurer of the Board, or to other groups or individuals.
d) Guardians of the Settlement’s Assets
▪ Ensure that the Settlement has satisfactory control systems and procedures for holding
in trust for the beneficiaries all monies, property and other assets.
▪ Ensure that monies which are invested on behalf of the Settlement are well-managed,
within the constraints of the law and ethical and other policies laid down by the Board.
▪ Ensure that the major strategic and operational risks to which the Settlement is
exposed are reviewed annually and that systems have been established to mitigate
these risks.
▪ Ensure that the income and property of the Settlement are applied for the purposes set
out by law and for no other purpose, and with complete fairness between people who
are eligible to benefit.
▪ Ensure that intangible assets such as organisational knowledge and expertise,
intellectual property and the Settlement’s good name and reputation are properly
safeguarded.
e) Promotion of the Settlement and Engagement with Stakeholders
▪ Be prepared to act as an ambassador for the Settlement when asked to by the Chief
Executive or Chair of Trustees, and to work within an agreed brief.
▪ Attend events as an ambassador for the Settlement, to network and promote the work
of the Settlement.
▪ Seek at all times to raise awareness of the work of the Settlement to potential
beneficiaries.
▪ Assist with fundraising and awareness-raising through appropriate speaking and
networking events, with support and training as appropriate.
4. Recruiting Trustees with particular experiences
As part of a regular process of self-audit, the Trustees have identified a particular need to
recruit Trustees with experience of:
▪ Fundraising – from the perspective of either charitable trusts or high net worth
individuals or both, to help maximise our chances of success in fundraising activities
▪ Finance – to be a second finance Trustee, in addition to the Treasurer
▪ Property and general management – to help us to maintain, refurbish and develop
plans for our historic building
▪ Charity experience – to bring knowledge of financial and operational management in
that sector
▪ Lived experience - Ensuring the perspective of volunteers, members and alumni is
represented in decision making
Although the Board is very effective, it lacks significant diversity, which diminishes its
capacity to be even more effective. The Trustees would therefore particularly welcome
interest from those from UKME/Global Majority Heritage backgrounds, younger people and
people with disabilities, all of which are under-represented on the Board.

5. Person Specification
Expressions of interest are invited, in writing, with examples of experience in these areas :

Essential Experience & Skills

• Willingness to devote the necessary time and effort
• Ability to contribute to the strategic vision and direction of KLS
• Ability to work as an active and vocal part of the Trustee board
• Effective communicator – both verbal and written 
• Willingness to be available to staff for advice and enquiries 
• Committed to KLS’s mission, vision and values and its work 
• Knowledge of Battersea / Wandsworth

No prior experience is needed. Full training and support will be given.

6. Further Information

• Katherine Low Settlement is committed to equal opportunities.
•  All offers to volunteer at Katherine Low Settlement are subject to two satisfactory references, which is standard KLS policy applicable to all roles. KLS may ask for an enhanced DBS check.
• You will adhere to matters of confidentiality concerning this role and the KLS team.
•  An induction is given. This includes sharing KLS policies and procedures relevant to each post. 

About Kith & Kids
We provide activities, opportunities, information, and support for people with a learning disability or autism, their parents, and siblings.
For all our projects and activities we are dependent on volunteers.

Our Weekend Clubs
10.00am to 1.30pm and/or 1:30pm to 6.00pm, monthly, Saturdays during term time.

We are currently looking for energetic and enthusiastic volunteers, to join us on our fantastic fun-filled Weekend club activities.

Volunteers and our members who have disabilities get to know each other as they take part in fun and challenging workshops including sports & games, arts & crafts, cooking and enjoying a day out in London once a term.

What you'll do
On the club you and a fellow volunteer will be paired with one of our members with a learning disability or autism. You'll support and encourage them to take part in a wide range of activities led by professional therapists and workshop leaders.

Our aim at a Kith & Kids’ club is that everybody has lots of fun in an environment in which our members feel safe and relaxed and can fully express themselves.  We aim that our members receive 2:1 volunteer support.  This helps ensure that the sessions have lots of energy and enthusiasm.  It also gives new volunteers a chance to learn further support tips from experienced volunteers. 

Our Weekend Clubs also allow our members to develop key skills and relationships in a fun, friendly and safe setting that is individually centred on their needs.

Workshops include music, drama, arts & crafts, sports & games and much more.  We even enjoy trips out!  Recently groups have attended swimming, museums, crazy golf, and bowling.

Not only is it a session full of fun and games for you and our members, but you are also a vital part in supporting them to develop their social skills in a day-to-day environment.

Come along and get involved!

Male volunteers especially welcome (we need more)!!

Requirements

What you need
You do not need experience. Full disability awareness training will be provided before you begin volunteering with us.
The only requirements we ask of you are enthusiasm, energy and to be open-minded.
Minimum age for volunteers is 18.

How much time?
The clubs run Sat monthly, 10.00am to 1.30pm and/or 1:30pm to 6.00pm, in term time only.

The more clubs you do, the more you'll build close relationships with the members you'll be supporting and will create the most impact.

What we can offer you
We can reimburse your travel expenses.
We'll also provide excellent training before the project, and lots of helpful support.

By volunteering on our clubs, you'll also:

• Use and develop your skills
• Learn something new, get involved in fun activities with others
• Increase your confidence
• Meet new people and make friends
• Gain experience for (other) work
• Give something back to the community
• Do something fun and satisfying in your spare time
• Challenge yourself
   

What about training?
Volunteers must attend training and complete a free DBS check before you begin volunteering.

This is a great opportunity to get to know everyone at Kith & Kids: your fellow volunteers, some of our members you will be working with, and gives the opportunity to develop some new skills and expand your knowledge in our workshops.

Topics we cover include:

• Communication
• Autism
• Supporting emotions
• Safeguarding
• Creativity & Participation
• Epilepsy
   

When do I need to come?

Volunteers must attend training and complete a free DBS check before taking part.

We'll be running face-to-face training in north London starting in mid-Sept with lots of other dates to choose from.

In the meantime, we'll be meeting volunteers online.

Training will take place in North London – once we have met you online for a chat, we will send you confirmation of our training venue details.

Role description:

The Robin Cancer Trust is the UK’s only testicular, ovarian and germ cell cancer charity, and our mission is to save lives. Our vision is to reach every young person in the UK with our life-saving cancer campaigns, and we are looking for new trustees from across the UK to work alongside our staff to make this a reality!

Our impact:

• We educate young people to give them the best chance of surviving these cancers.

• We engage young people with humour to break the stigma of talking about these cancers.

• We empower young people affected by these cancers to thrive.

Our values:

• Respect: Not only for the important work we undertake, but also the people who support our mission. We believe in open, honest, and empathetic communication between ourselves and to our community.

• Creativity: We are a small team with a big vision – in order to drive the change we want to see in the world, we must innovate, disrupt and experiment.

• Trust: We are accountable to each other & our beneficiaries. We are responsible for upholding these values and the quality of work we undertake – and will do so with integrity at all times.

If our mission, vision, and values inspire you and resonate with you, please apply to join our Board of Trustees – we want to hear from you.

What we’re looking for…

We believe in letting our community lead us - and we hope to build a board that reflects this.

Whether you’re an established leader in your field, or an aspiring leader looking to gain experience; whether you’ve been directly affected by testicular, ovarian or germ cell cancer, or are passionate about supporting the cancer community; whether you have years of experience in the charity sector, or have been inspired by our mission to give back – we want you to help lead our charity, and work with the staff team to help us reach a diverse nationwide audience with our life-saving cancer awareness, education and support programmes.

We know we are not as diverse as we want to be, so we are actively searching for people who share our passion for our mission, with different backgrounds, perspectives, and experiences, to collectively make a difference.

We’re particularly interested in hearing from you if you have experience in any of the following:

• Marketing and Brand.
• Fundraising across different income streams, with a particular interest in Corporate, Events, and developing new income streams.

What’s in it for you?

You will be driving forward change, helping make our vision become a reality, and directly impacting the lives of young people across the country affected by germ cell cancers. In short, you will help save lives.

You will gain invaluable knowledge in strategic planning – helping us identify new opportunities for growth, as well as facing the challenges that occur in an ever-evolving sector. You will develop skills in new areas – working closely with other members of the board and the staff team to deliver our key objectives. You will also have the chance to learn from new experiences – having the opportunity to take part in our networking, fundraising events, and awareness activities in the community.

Don’t just take our word for it, here are some quotes from current and past trustees (we promise we didn’t make them say this…)

● ‘It's a privilege to be a Trustee – an awesome experience that I’d highly recommend’

● ‘I feel lucky to be a Trustee of such a brilliant charity’

● ‘It's amazing to see the impact and how far we've come in such a short amount of time’

● ‘It's not all give - you get a lot back and are always learning and challenging yourself’

● ‘It feels like being part of a community with colleagues building a movement, not a charity’

The commitment from you...

Your passion, experience, knowledge (and time).We ask our trustees to commit to a monthly virtual meeting (approx. 1.5 hours), along with a few hours per month to support the staff team and deliver strategic goals. This is a minimum, but often trustees commit to take on additional responsibilities within projects, or within their specialities.

How do I apply?

We are supporting anonymous recruitment for this role, so please apply below by submitting your CV, and your covering letter – which is your opportunity to tell us all about yourself, your experiences, your knowledge, and most importantly your passion for our cause and why you want to be a trustee of The Robin Cancer Trust.

Deadline for applications: 30th October

We reserve the right to close applications earlier than the closing date, depending on the number of responses. We will endeavour to get back to you as soon as possible and are looking at short listing applications and arranging interviews in November,

 If there is anything we can do to assist you in your application or preparations to be interviewed for this trustee role, please let us know so we can ensure you have a positive and comfortable experience.

A cancer diagnosis brings extra expense from day one. Every child or young person with a cancer diagnosis has a short-term disability and needs to apply for Disability Living Allowance (DLA) or Personal Independence Payments (PIP). The forms are long and complex and sometimes families need advice or support to ensure they include enough information to receive the correct level of financial support.

Your empathy, understanding and ability to identify the key information to enable families and young people to claim financial assistance will have a tremendous impact easing stress and allowing them to concentrate on supporting themselves physically and emotionally.

You will be an important part of the team and provide practical support to young people and families completing DLA and PIP forms which can seem lengthy and daunting to young people, and families. Each family’s needs are different, however support via benefits such as DLA and PIP are usually one of the first recommendations made to families seeking financial advice.

What you’ll be doing:

• Providing face to face to support to families of children and young people with a diagnosis of cancer
• Actively listening to families and asking relevant questions to enable them to identify specific support needs
• Supporting families to complete complex forms to enable them to claim DLA or PIP
• As a key part of the team recognise when to ask for other team members for advice or support

This will include:

• Looking at the DLA/PIP form with the family or young person
• Explaining the information Department of Work and Pensions (DWP) needs
• Coaching the family to include as much detail in their answers as necessary

The practical support required for this role will vary from taking the time to read through an application with a young person or family, who require a second opinion.  Others may require questions to be re-phrased to simplify them and make them more applicable to their lived experience.

You will be providing guidance on how to answer the questions on the forms and useful information to include. It may occasionally include filling in the form with the family/young person when they are not able to complete it themselves

Booking slots will be flexible to meet the individual need (30 minutes up to 2 hours)

There is scope and opportunity in this role for development into supporting families or young people with appeals.

What we’ll give you:

• The satisfaction of using your skills and talents to make a tangible difference in the lives of young cancer patients
• A solid introduction and first-hand experience of working in the charity sector with the opportunity to meet other Teams across the organisation and gain a clear insight into the day-to-day work of Young Lives vs Cancer
• Full induction and training with support from a dedicated volunteer manager
• The support of a friendly and knowledgeable team
• Experience of working with a social care team and opportunity to develop communication and planning skills and advocating for families
• Experience of working with and directly supporting children and young people with cancer and their families
• And of course, we’ll cover any out-of-pocket expenses in line with our Volunteering Policy!

You should be able to volunteer for 2 hours per week during Monday to Friday between 10am and 3pm at our Home from Home in London WC1.  We are flexible as to days or times to fit in with your other commitments.

We may close applications for this role early depending on applications