Communications volunteer roles in london
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Admissions Assistant
You'll be multitasking throughout the day, with a mix of responsibilities including customer service, ticket sales, promoting Gift Aid donations, shop duties, guiding visitors and providing information about the Museum and the collection. If you enjoy a fast-paced environment and love engaging with people, this is the role for you.
The Volunteer Admissions Assistant role is all about making a lasting impression and creating a memorable visitor experience. You’ll be:
- Welcoming and engaging with visitors, sharing information about the museum and its collection.
- Selling tickets and gift shop items, ensuring smooth transactions and great customer service.
- Collecting data for Gift Aid and marketing purposes, including how visitors found out about us.
- Creating positive experiences to encourage return visits and word-of-mouth recommendations.
- Helping visitors explore the Museum through interpretation, answering questions and distributing trails, accessibility and family activities.
- Maintaining the gift shop, including restocking, counting stock, and setting up attractive displays.
- Conducting online research and building contact lists to support marketing efforts.
- Promoting the Museum locally, raising awareness and encouraging more visitors to discover what we have to offer!
Who we’re looking for:
We’d like to extend an invitation to anyone, particularly members of the local community. Full training will be provided, we are looking for anyone with:
- Great customer service skills – you will be friendly and confident about approaching visitors of all ages and backgrounds
- Great communication skills – you will be able to clearly explain information about the Museum and ticketing to visitors
- Good computer skills – with training, you will be able to use our ticketing system, email and Microsoft Office
- Good Sales Skills – you will be able to promote ticket sales and gift shop items as well as encouraging Gift Aid donations
- Multitasking skills – with various responsibilities such as selling tickets, guiding visitors, and managing the gift shop, you will be able to juggle tasks efficiently
- A good telephone manner
- Good team working skills
This role offers plenty of variety, and you'll play an important part in making every visitor's experience unforgettable.
Training and support:
All volunteers will first be invited for a training shift. We have an induction and training process, during which we give volunteers the information they need to enjoy their time with us. Training is mainly 'on the job', supported by an experienced volunteer as well as the manager on duty. Volunteers are given regular feedback and we remain open to suggestions on how we can improve the volunteer experience. The Admissions Assistant receives continued training and development throughout their time with us.
Availability:
We are looking for volunteers who would ideally like to donate 2-4 shifts per month, weekdays or weekends, either as a 10-1.30pm shift, or a 1.30-5pm shift, for a minimum of 3 months. Ideally, you will be able to start immediately, although this is not essential. Travel expenses up to £5 will be paid, with up to an additional £5 for lunch expenses if you are on a full day shift.
Please note: Applicants from some overseas countries are required to have a relevant work permit or student visa to volunteer in the U.K. We’ll need to see this for our records before volunteering can commence.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs. Cats are at the centre of everything we do and our objectives are: homing, neutering and educating people about cats and their care. We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, staff and supporters.
A bit about this role
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.
What can you expect to be doing?
- Supporting and encouraging a team of fundraising volunteers in the Mid-Sussex area
- Planning fundraising events and activities with your team
- Allocating tasks before and during fundraising events
- Keeping financial records from fundraising events
- Encouraging and promoting a professional image of Cats Protection
- Following policies and guidelines and ensuring licences and permits are obtained for events
A bit more information about this role and the team
- This is a flexible role. The amount of time you offer can work to your availability and convenience.
- There may be opportunities for your activities to be fully remote and/or admin based if you'd prefer.
- You will need your own transport if you wish to attend events, ideally a car or van since items, stock and equipment will usually be needed.
- We ask that you complete training to support you in your role. This can be completed online if you have access to the internet and the necessary device (computer/laptop/tablet etc). Support can be offered or paper versions of much of the training if needed.
What are the benefits to you and the cats?
You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise funds and awareness through organising local events. You will also meet new people, make new friends and be part of a dedicated team of volunteers.
We’re looking for someone with
- Great people skills and the ability to bring out the best in others
- Excellent organisational skills
- The ability to prioritise and delegate
- An appreciation of the importance of handling money and charity resources responsibly
- Fine-tuned communication skills and a passion for engaging with people within your local community
- Basic IT skills to use Cats Protection systems - training and support can be provided
- Committee volunteers need to be aged 18+
Time expectation
Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.
Support, guidance and keeping you safe
At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.
The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.
Applicants will be asked to complete an application form and provide details for two references
Applicants will be asked to complete an application form and provide details for two references
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Video Editor
We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons. Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance.We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace. To learn more about our impactful work at Quilombo UK, we encourage you to explore our website and YouTube channel.
Join us in leading positive change!
About the position
The Video Editor will coordinate all video and podcast production activities, supporting the design and delivery of high-quality content across various platforms. This role provides flexibility and autonomy, with opportunities for professional growth and development.
Location: Remote
Main Responsibilities
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Prepare and edit diverse video content for social media, including documentaries, promos and highlight videos.
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Adhere to a clear and comprehensive system for content files and archives.
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Assist in post-production-related tasks as needed.
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Contribute to the creative process of production of videos, by sharing ideas and discussing themes and directions of projects
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Prepare and edit footage to uphold brand style
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Find scripts and other source materials for video and podcast projects.
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Maintain a clear and comprehensive system for content files and archives.
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Assist in production-related tasks as needed.
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Monitor post-production processes to ensure accurate completion of details.
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Edit video content for various platforms, including web, social media, and broadcast.
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Collaborate with the creative team to develop and execute the visual style and narrative structure of video projects.
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Apply sound effects, music, graphics, and special effects to enhance the final product.
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Ensure all video content adheres to brand guidelines and quality standards.
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Manage and maintain video and podcast files, ensuring proper storage and organization.
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Meet deadlines and manage multiple projects simultaneously.
Essential
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Demonstrate experience with Adobe Premier Pro
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Experience with Final Cut, Da Vinci Resolve and Avid (not essential, but an advantage).
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Demonstrate some video production experience
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Strong communication and interpersonal skills
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Flexibility and openness to work on a variety of tasks
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Focused, organized and able to prioritize and execute tasks independently
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Passion in martial arts is preferable, although not a must
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Well-organized, proactive, self-starter, and able to deliver tasks efficiently.
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Good time-management skills.
Desirable
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Bachelor’s degree in film studies, Cinematography, or a related field.
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Experience with colour correction and sound design.
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Familiarity with graphic design software such as Adobe After Effects and Photoshop.
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Experience in a fast-paced production environment.
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Knowledge of podcast production and editing.
The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Challenge
Brain tumours do not discriminate, and they do not respect boundaries. They can strike anyone, at any age. And they strike quickly. Our Support and Information team offer a wide range of inclusive and accessible peer support services, for anyone affected by a brain tumour. One of our most popular services is our Online Support Groups which offer peer to peer support on Facebook, HealthUnlocked and Instagram. We are looking for volunteers who can manage requests to join our Facebook Support Groups and respond to posts with supportive comments and signposting.
How can you help?
We are looking for volunteers who can manage requests to join our Facebook Support Groups and respond to posts with supportive comments and signposting. This role will continue to facilitate the warm, welcoming and inclusive nature of the support groups by ensuring members are welcomed to the group and posts across our online support groups are responded to by The Charity, where appropriate.
You can get involved in the following:
- Managing Facebook requests
- Creating and maintaining accurate information on our CRM database
- Welcoming new members to the groups and letting them know where they can access support
- Offering peer support by responding to posts Flagging any posts or comments with the group admin if you have any worries or concerns
- Support with additional online tasks that help to deliver the Charity’s Support service
What impact will you have?
We have over 38,000 members of our online support groups and you will play a key role in providing vital support and information signposting to help those affected by a brain tumour diagnosis.
We’re looking for…
- Experience of using social media platforms, in particular Facebook
- Strong IT and computer skills, ideally experience of using databases
- A high degree of empathy and resilience and an ability to separate own experiences from others, offering support and signposting
- Organisation and reliability, with an ability to work autonomously and as part of a team
- Great written communication skills
- Demonstrable understanding of confidential working
The Brain Tumour Charity is committed to promoting diversity and inclusion in all aspects of our organisation. We particularly welcome applications from individuals belonging to minority ethnic groups, LGBTQ+ communities, people with disabilities, and other underrepresented communities.
What can you gain from volunteering?
- You’ll have the opportunity to utilise your existing skills, while developing and learning new ones to take forward into the future
- You’ll join a friendly, passionate team and develop an understanding of how this team at The Charity operates
- The satisfaction of knowing that you’re making a valuable contribution to the lives of those affected by brain tumours
Time commitment
We ask volunteers for a regular commitment of at least two hours every a week (during office hours), with the opportunity to offer more time if you would like to. Due to the training involved, we would ask that volunteers are able to commit to a minimum of 6 months volunteering with us.
Practical considerations
This is remote role where you can volunteer from home. You will receive a full induction to The Brain Tumour Charity and any specific training for the role (induction training will take place week commencing 5 January 2026). You will receive ongoing direction from one of the team, who will be your key contact.
We carry out reference checks for all individuals who will be volunteering with us on a regular basis. Volunteers will be required to complete some internal data protection and disclosure documentation before commencing the role. Volunteers must be over 18. We encourage volunteers to claim for any reasonable expenses that are incurred in the course of their volunteering with the Charity. If we receive a high volume of applications, we may close the role early, so we’d encourage you to apply at your earliest opportunity
Need support with the application process?
We are committed to being inclusive and recognise that there may be a number of ways we could support you through the application process. If there’s any adjustments we can make to help you fully engage in the process, please do get in touch.
The Brain Tumour Charity is the world’s leading brain tumour charity and the largest dedicated funder of research into brain tumours globally.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Reports to: Chief Executive Officer
Direct Working Relationships: C-Level Executives, National Research, Policy, Ethics, Research Reporting, and Local Operations
Location: Remote, UK-based
Time Commitment: 12 months minimum | Part-time | Flexible hours
About the Role
We are seeking a volunteer Chief Operating Officer (COO) to provide strategic and operational leadership across our national and local operations. Reporting directly to the Chief Executive Officer, the COO will play a pivotal role in ensuring effective delivery of projects and research, maintaining ethical and operational standards, and driving continuous improvement across all organisational systems and processes.
This is a senior voluntary position ideal for an experienced operations or strategy leader who thrives in a collaborative environment and wants to make an impact in the not-for-profit or research sector.
Please note: This is a voluntary and unpaid role. There is no direct financial compensation or future paid opportunity attached.
Key Responsibilities
• Provide executive oversight of Policy, Ethics and Research Reporting, National Operations, and Local Operations (including projects and research).
• Oversee operational delivery to ensure smooth, ethical, and effective implementation of all projects.
• Lead the optimisation of systems, structures, and processes to maximise organisational efficiency.
• Ensure resource allocation is effective and aligned with strategic goals.
• Support and collaborate with C-Level colleagues to drive organisational progress.
• Attend high-level meetings and provide regular operational updates and recommendations.
• Act as a key decision-maker in operational strategy, compliance, and performance management.
• Support and coach department heads and senior managers to strengthen internal leadership capacity.
• Step in to provide hands-on support to other C-Level officers and direct reports when needed.
What We're Looking For
We’re looking for a confident, experienced, and adaptable leader who can bring structure, strategy, and calm to a dynamic environment. You’ll be most successful in this role if you have:
• Significant experience in operations management, project delivery, or organisational leadership.
• Proven ability to oversee multiple teams or departments in complex environments.
• Strong ethical grounding and commitment to compliance and transparency.
• Excellent organisational, problem-solving, and communication skills.
• A hands-on, solutions-focused approach with the ability to balance strategy and execution.
• Experience mentoring or managing senior leaders or functional heads.
• Comfort working remotely with cross-functional, volunteer-led teams.
• A collaborative, supportive leadership style and openness to learning and adaptation.
• An understanding of the not-for-profit, research, or policy sectors (advantageous but not essential).
What You’ll Gain
• The opportunity to lead national operations for a values-led organisation making a tangible impact.
• Executive-level experience within a collaborative, mission-driven C-Suite.
• The chance to refine strategic and operational leadership skills in a complex, real-world setting.
• Recognition through:
o LinkedIn testimonial and reference
o A public thank you post
o Permission to list the organisation as an employer on your CV/LinkedIn
o A written reference upon completion of your commitment
Important Information
This is a voluntary position. There is no financial payment, benefits, or employment status. This opportunity is ideal for seasoned operations leaders or executives seeking to contribute their expertise to a meaningful, values-driven mission and support the growth of an impactful organisation.
Apply Now
If you’re ready to help shape the strategic and operational backbone of a growing organisation and support our mission through effective leadership, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Africa Health Organisation (AHO) seeks to engage in bidding and tendering to deliver health and social care services effectively. Our goal is to ensure sustainability and positively impact the lives of more people. We want assistance in developing an ambitious strategy.
What will you be doing?
We are excited to announce an incredible opportunity for a talented Head of Bids and tenders to join our passionate team at the Africa Health Organisation (AHO)! Since 1999, we've been dedicated to delivering health and social care to millions across Africa and the Diaspora, and now we're ready to further elevate our impact.
This year, we're embarking on a mission to broaden our funding strategy by incorporating bid and tender submissions. Our goal is to engage with governments in Africa and the UK, the public sector, and the public, providing essential, practical, and emotional support to those facing chronic conditions. We need a visionary like you to help us achieve our goals.
We're seeking a dynamic, experienced Head of Bids to develop and execute a winning strategy to secure the necessary financial backing. There are numerous exciting possibilities ahead, including central government tenders, local and statutory opportunities. We're eager to explore them all.
In this pivotal role, you'll plan and execute our bids and tender writing efforts, ensuring that our bid proposals not only shine but also come to life in meaningful ways. If you're a bid writer who thrives on creativity and collaboration, we want to hear from you! Additionally, you'll have the opportunity to inspire and mentor volunteers within our bid and tender team, making a positive impact together. Join us on this exciting journey!
Key Duties and Responsibilities will include:
- Overall responsibility for delivering high-quality, accurate, compliant and commercially sound proposals on time, to budget, with inputs from key stakeholders.
- Responsible for the coordination and management of all Bid activities, for ensuring that Bid Plans are put in place and that all internal inputs are received promptly to meet Bid submission timescales.
- Responsible for the receipt, management, control and coordination of all external and internal information and documentation with respect to the enquiry and for the team acting as custodian for Bid documents, including all approved internal documentation signed by the Organisation.
- Responsible for compliance with all internal Bid policies and procedures and for passing internal and external audits.
- Contribute to the overall Bid strategy alongside other stakeholders.
- Responsible for the overall leadership of the team and ensuring that individuals within the team are given appropriate opportunities to grow and develop, and that the team maximises performance by creating and fostering a positive, can-do attitude and outlook on an ongoing basis.
- Responsibility to ensure that improvements are identified and those agreed upon are implemented continuously to support the growth and development of the team and those within it.
- There is a need to keep good records and to create and measure metrics on bidding performance to both review performance and drive continuous improvement in a key area of the business.
- Responsible for mentoring and training Bid Managers and Bid Writers to ensure they are up to date with bid requirements and improve their competence.
What are we looking for?
Education, Skills and Experience: Requirements
Essential:
- At least three years of experience in successfully leading teams within a bid environment.
- Proven track record of improvement and achievement - processes and people
- Keen understanding of numbers, spreadsheets, VOP/invoices, rates, cash flow, milestones, negotiations, and pricing audits.
- Ability to write strong proposals and experience as an estimator
- Excellent communicator (written and verbal) with local and international customers, and with an appreciation of cultural differences
- Ability to persuade and influence others
- Ability to lead team by example, with the ability to foster and maintain effective relationships with internal and external stakeholders
- Ability to work to deadlines
- Strong business/commercial acumen
- Keen attention to detail
- Commercially sound judgement
- Strong negotiation skills.
- Strong financial skills
Desirable:
- Leadership qualification (CMI or ILM)
- Experience with an integrated project management / ERP system (Enterprise Resource Planning)
- Experience in bidding roles in the Medical, Biochemistry, Biomedical, Public Services, Global Health, Humanitarian, NGOs, Public Health and Social Care industry
- MBA, Professional Qualification or formal leadership Qualification (CMI, ILM)
What difference will you make?
In this exciting role, you will lead the strategic process for winning new business through competitive bids, tenders, and proposals, ultimately elevating AHO's success. Your specialised knowledge of bids will enhance our win rates and maximise revenue by bringing clarity, quality, and coordination to what can be a complex, high-stakes journey.
Your primary mission is to boost AHO's tender win rates and strengthen our strategic advantage. By diligently overseeing each step of the bidding process—from initial evaluation to final submission—you will significantly improve the quality and persuasion of our proposals, directly increasing our chances of securing valuable contracts.
You'll provide key insights to help AHO target the most promising opportunities by implementing a thoughtful "bid/no-bid" process. This approach will ensure we focus only on lucrative and winnable contracts that closely align with our strategic goals, ultimately saving time and resources and allowing us to prioritise high-potential projects.
In this role, you will orchestrate a well-coordinated process that drives operational efficiency. As the central point of contact, you will gather input from diverse internal teams—sales, finance, legal, and technical—ensuring everyone collaborates smoothly to meet critical deadlines.
As a leader, you'll elevate the quality of our bid content. By overseeing the creation of compelling, polished materials, you'll ensure our final submissions are professional, cohesive, and error-free. You will utilise a centralised content library containing valuable resources, such as case studies and CVs, to streamline efforts and enhance our proposals.
You will keep projects on track by developing detailed project plans and timelines, ensuring all tasks are completed on time—especially critical in the fast-paced environment of tender submissions. Your effective management will ease colleagues' workloads, allowing the entire team to shine.
To foster long-term business growth, you'll create a wealth of knowledge around our tenders and bids. By conducting insightful post-submission debriefs and analysing feedback, you will capture invaluable lessons from both successes and setbacks. This ongoing improvement process will enhance our bidding capabilities for future opportunities.
You also have the opportunity to enhance AHO's brand reputation by submitting well-organised, accurate, and compliant bids. By doing so, you'll showcase our professionalism and reliability to clients, building trust and solidifying our credible standing in the market.
Strategic alignment is vital for sustaining consistent, stable business growth. Together, we can make a remarkable impact on development.
Applicants must submit a CV and a cover letter explaining how they meet the role description and the person specification.
Interviews will be arranged and conducted via Microsoft Teams.
Interview dates are agreed with the applicant.
To promote equity in health, to combat disease, and to improve the quality of, and lengthen, the lives of the people in Africa and the Diaspora.



The client requests no contact from agencies or media sales.
The Opportunity:
Her Centre is seeking a dynamic Chair to help shape the future of our organisation
and lead our excellent board of trustees. This opportunity will involve working closely
with our CEO to drive change and ensure that our vital work continues to support
every woman in Greenwich who needs us. This is an exciting time of change, which
you will be embarking on with our CEO. You will be joining a dedicated board that
includes expertise from across the private and charitable sectors, the local authority,
and lived experience.
Our Work:
Greenwich has one of the highest rates of domestic abuse in London. Last year
alone, over 4,000 domestic offences were recorded in the borough: a shocking 35%
higher than the London average. Demand for our services has risen sharply: in 2017,
we received 321 acute high-risk referrals but by last year, this had more than
doubled to 780. The most common form of abuse reported is physical violence
(62%), followed by controlling and coercive behaviour (46%). However, the sad
reality is that many women face multiple and overlapping forms of abuse, including
sexual abuse and rape, threats to their children, financial control, and forced
imprisonment.
Last year, Her Centre supported nearly 1,000 women to find safety, seek justice, and
rebuild their lives. We also help children who witness abuse recover from trauma and
support teenagers facing exploitation or violence to recognise unhealthy
relationships and build self-worth. Her Centre is a safe and welcoming space where
all women are listened to and believed in an environment of trust and respect.
Please submit your Covering Letter and CV by Friday, 2 January 2026.
Role Description:
Board Chair
- Time commitment: 6-8 hours monthly. The HER Centre board meetings are hybrid
and currently held every two months.
- Location: Hybrid, in-person meetings at Clockhouse Community Centre, Defiance
Walk, London
Purpose of the role:
The Board Chair is responsible for leading the board, ensuring its effectiveness in
enabling the HER Centre to provide best-in-class service to HER Centre users,
providing strategic direction, and keeping the HER Centre as a leading agency
supporting women, particularly those in crisis due to abuse. The Board Chair focuses
the board on strategic matters, prioritising long-term goals and planning, including
approving the annual business, financial, risk, and operational plans. The Board
Chair also adheres to the Charity Commission's essentials of a trustee:
1. Ensure the HER Centre carries out its purpose for public benefit
2. Ensure the HER Centre complies with the governing document and law
3. Acts in the HER Centre’s best interest
4. Manage the HER Centre’s resources responsibly
5. Act with reasonable care and skill
6. Ensure the HER Centre is accountable
7. Reduce risk and liability
Main roles and responsibilities:
• Maintain high standards of governance, fostering transparency and ensuring the
HER Centre holds itself accountable to its service users and stakeholders.
• Ensure trustee awareness and compliance with legal and regulatory requirements,
including those set out in the constitution and the Charity Commission’s guidance
on trustee roles and responsibilities.
• Ensure that the trustee board annually reviews its structure, effectiveness,
delegations and key policies, and implements agreed changes as necessary.
• Manage trustee relationships to foster a positive board culture, including ensuring
the Board has the policies it needs.
• Liaising with the Board Secretary to arrange meetings and set agendas, and
chairing meetings to ensure these are well run and focused on delivering the HER
Centre’s work.
• Line managing the HER Centre CEO, by supporting, positively challenging and
holding them to account, including working with the Board to approve an appraisal
of the CEO.
• Act as a link between trustees, staff and the Service User Advisory Committee
• Act as a HER Centre representative and spokesperson as required
Term: Two years, renewable for a maximum of nine years.
Training and Induction:
You will receive an induction on the work of the HER Centre and meet the Trustees
and staff.
Payment and Expenses:
The Board Chair is a voluntary role. Agreed, out-of-pocket expenses will be
reimbursed.
Please submit your covering letter and CV by Friday, 2 January 2026.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About CARAS:
Community Action for Refugees and Asylum Seekers (CARAS) is a charity that supports refugees and people seeking asylum who live in south London. We offer a range of individual and group support to improve the holistic wellbeing of people who have a background of forced migration, providing them with tools to build lives filled with value, meaning and purpose in the UK. Our activities for young people currently include: ESOL classes (English for Speakers of Other Languages), study group, youth club, swimming lessons and football.
About Youth Club:
Youth Club is a place for young people aged 14-19 to come and play games, learn new skills, make and strengthen friendships and build a sense of belonging. Regular activities include classic youth club games such as table tennis, pool, foosball, board and card games. We also work in partnership with a range of organisations to run a rich programme of workshops within our youth club. Some of these have included creative visual arts, drama, music and workshops on rights and entitlements of young asylum seekers. We also cook a hot meal from time to time and offer a range of snacks each week. Our casework team are also on-site to support young people with a range of advice and signposting needs, usually by-appointment.
Youth club takes place at Tooting Hub- Beechcroft Road, Tooting, SW17 7BU
About the role:
As a Youth Club volunteer, you would be helping young people to feel welcome, join in with activities and be a great role model.
Youth Club takes place every Wednesday at 6.00-8.30pm. We ask for a commitment of at least 2 sessions per month for a minimum of 6 months.
Tasks and responsibilities:
· To attend and contribute to volunteer de-briefs which occur 15 minutes after each session.
· To act as a positive role model and set standards of behaviour when volunteering with young people.
· To encourage and inspire young people to reach their full potential.
· To assist young people to both recognise and celebrate their achievements.
· To challenge young peoples’ negative attitudes and behaviour in an appropriate manner.
· To adhere to CARAS Child Protection procedures, Confidentiality policy, Health & Safety policy, Equal Opportunities policy and all other policies as relevant.
Requirements:
To be 18 years or older;
· To be non-judgemental and able to engage with people from diverse cultural backgrounds;
· To be reliable and punctual;
· Excellent communication skills, especially with people with varying levels of English;
· The ability to volunteer on Wednesday evenings for a minimum of six months;
· Current resident of the UK;
· Able to provide five years’ worth of addresses, and willing to undergo a DBS check;
· Able to attend compulsory volunteer induction training (online) general and safeguarding prior to the start of role
Volunteer induction training currently takes place online once a month on Tuesday, Wednesday or Thursday evenings from 6pm - 8pm. we offer the same trainings on Tuesday and Wednesday daytimes online between 12noon - 2pm once every 3 months.
Your availability to attend 1 general and 1 safeguarding online training session at these times within 3 months of your application would be a prerequisite of being accepted as a volunteer at CARAS.
Desirable:
· Knowledge of community languages, such as (including Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali and Spanish).
Through volunteering with us you will:
· Meet new members of your local community;
· Learn about different cultures;
· Learn about issues relating to refugees and people seeking asylum;
· Work as part of a friendly, welcoming team;
· Develop your skills and competencies;
· Be able to access relevant training;
We provide firm foundations for new-arrival asylum seekers to build happy and successful lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reports to: Chief People Officer
Direct Reports: HRBP Lead, HR Managers
Team Structure: Six HR Teams (HRBP team, Recruitment, Learning & Development, Volunteer Relations, Policy, and Engagement) – supported by Senior HR Officers and HR Officers
Location: Remote, UK-based
Time Commitment: 12 months minimum | Part-time | Flexible hours
About the Role
We are seeking a volunteer Head of HR to lead and oversee our HR function at a pivotal time in YouthAdvantage UK’s ambition to become a registered charity.
Reporting into the Chief People Officer, you’ll provide strategic leadership to a multi-layered HR structure, directly managing our HRBP Lead and HR Managers, and overseeing five core teams that support the organisation’s people and culture strategy.
This is an ideal opportunity for an experienced HR leader who wants to give back by mentoring the next generation of HR professionals, shaping policy and practice, and helping us build a strong, inclusive, and values-led volunteer workforce across the UK.
Please note: This is a voluntary and unpaid role. There is no direct financial compensation or future paid opportunity attached.
Key Responsibilities
•Provide overall leadership to the HR function, ensuring alignment with the organisation’s mission and values.
•Manage and coach HRBP Lead and HR Managers to ensure smooth delivery across all people-related functions.
•Oversee and guide the five core HR teams:
oRecruitment – ensuring effective onboarding of skilled and diverse volunteers.
oLearning & Development – supporting volunteer upskilling and capability-building.
oVolunteer Relations – maintaining engagement, support, and wellbeing.
oPolicy – upholding inclusive, clear, and robust HR governance.
oEngagement – fostering culture, recognition, and retention.
•Partner with the Chief People Officer on strategic planning, workforce design, and key organisational initiatives.
•Lead succession planning and ensure continuity across all volunteer HR roles.
•Monitor performance and facilitate cross-team collaboration.
•Champion inclusive, accessible practices across the organisation.
What We're Looking For:
We’re looking for someone who’s experienced enough to hit the ground running and humble enough to grow with us.
You’ll be most successful in this role if you have:
•Solid operational HR experience, ideally across generalist and specialist areas such as recruitment, employee relations/law, L&D, and policy.
•Previous line management experience, with a demonstrable record of supporting and developing HR team members or volunteers.
•A practical, sleeves-rolled-up approach - someone who is hands-on, accessible, and able to get things done in a busy, volunteer-led environment.
•A strategic mindset, but also the willingness to dig into day-to-day HR activity and problem-solving.
•A collaborative, coaching-ready attitude - this is a great opportunity for someone who has enough experience to stand on their own feet, but is open to being coached by the Chief People Officer to further develop their leadership style.
•Good communication and people skills, with the ability to work across different functions and with a wide range of volunteers.
•An interest in or understanding of the third sector and volunteer engagement is a bonus, but not essential.
•Experience working remotely or in hybrid teams is helpful.
•Above all, a genuine passion for youth empowerment and a belief in what we’re building at YouthAdvantage UK.
What You’ll Gain
•A chance to lead a national HR function with real-world complexity and purpose.
•The opportunity to mentor and develop emerging HR talent.
•Practical experience shaping HR strategy within the third sector.
•Recognition through:
oLinkedIn testimonial and reference
oA public thank you post
oPermission to list YouthAdvantage UK as an employer on your CV/LinkedIn
oA written reference upon completion of your commitment
Important Information
This role is completely voluntary. There is no financial payment, benefits, or employment status. It is ideal for experienced HR professionals looking to give back, stay active in leadership, or contribute to a values-led organisation in a meaningful way.
Apply Now
If you're ready to roll up your sleeves and help shape a dynamic, inclusive, and youth-focused volunteer organisation, we’d love to hear from you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Kith & Kids
We provide activities, opportunities, information, and support for people with a learning disability or autism, their parents, and siblings.
For all our projects and activities we are dependent on volunteers.
Our Weekend Clubs
10.00am to 1.30pm and/or 1:30pm to 6.00pm, monthly, Saturdays during term time.
We are currently looking for energetic and enthusiastic volunteers, to join us on our fantastic fun-filled Weekend club activities.
Volunteers and our members who have disabilities get to know each other as they take part in fun and challenging workshops including sports & games, arts & crafts, cooking and enjoying a day out in London once a term.
What you'll do
On the club you and a fellow volunteer will be paired with one of our members with a learning disability or autism. You'll support and encourage them to take part in a wide range of activities led by professional therapists and workshop leaders.
Our aim at a Kith & Kids’ club is that everybody has lots of fun in an environment in which our members feel safe and relaxed and can fully express themselves. We aim that our members receive 2:1 volunteer support. This helps ensure that the sessions have lots of energy and enthusiasm. It also gives new volunteers a chance to learn further support tips from experienced volunteers.
Our Weekend Clubs also allow our members to develop key skills and relationships in a fun, friendly and safe setting that is individually centred on their needs.
Workshops include music, drama, arts & crafts, sports & games and much more. We even enjoy trips out! Recently groups have attended swimming, museums, crazy golf, and bowling.
Not only is it a session full of fun and games for you and our members, but you are also a vital part in supporting them to develop their social skills in a day-to-day environment.
Come along and get involved!
Male volunteers especially welcome (we need more)!!
Requirements
What you need
You do not need experience. Full disability awareness training will be provided before you begin volunteering with us.
The only requirements we ask of you are enthusiasm, energy and to be open-minded.
Minimum age for volunteers is 18.
How much time?
The clubs run Sat monthly, 10.00am to 1.30pm and/or 1:30pm to 6.00pm, in term time only.
The more clubs you do, the more you'll build close relationships with the members you'll be supporting and will create the most impact.
What we can offer you
We can reimburse your travel expenses.
We'll also provide excellent training before the project, and lots of helpful support.
By volunteering on our clubs, you'll also:
- Use and develop your skills
- Learn something new, get involved in fun activities with others
- Increase your confidence
- Meet new people and make friends
- Gain experience for (other) work
- Give something back to the community
- Do something fun and satisfying in your spare time
- Challenge yourself
What about training?
Volunteers must attend training and complete a free DBS check before you begin volunteering.
This is a great opportunity to get to know everyone at Kith & Kids: your fellow volunteers, some of our members you will be working with, and gives the opportunity to develop some new skills and expand your knowledge in our workshops.
Topics we cover include:
- Communication
- Autism
- Supporting emotions
- Safeguarding
- Creativity & Participation
- Epilepsy
When do I need to come?
Volunteers must attend training and complete a free DBS check before taking part.
We'll be running face-to-face training in north London starting in mid-Sept with lots of other dates to choose from.
In the meantime, we'll be meeting volunteers online.
Training will take place in North London – once we have met you online for a chat, we will send you confirmation of our training venue details.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role- Head of Governance and Legal (Voluntary)
Reporting- CEO/CPO
Location- Remote, UK-based
Commitment: We estimate this role requires 4–6 hours per week, with flexibility to manage your own time. All meetings are remote and scheduled in advance.
Compensation: Voluntary role (non-paid)
About YouthAdvantage UK
YouthAdvantage UK is a volunteer-led, research-based organisation championing the rights and wellbeing of young people aged 11 to 25 across the UK. We influence national policy, deliver grassroots projects, and elevate youth voice in key debates; from education to mental health, climate action to justice reform.
We are seeking a passionate, committed Head of Governance & Legal to join our senior leadership team and help shape the strategic foundations that support our work.
About the role
As Head of Governance & Legal, you will lead a small team focused on risk, compliance, and governance excellence. You will ensure our work is rooted in sound legal and ethical frameworks and will support our growth with robust, transparent policies and guidance. You’ll also provide strategic support to our Board of Trustees and act as the senior point of contact for all legal matters.
This is an ideal opportunity for a governance, legal, or compliance professional looking to gain sector leadership experience while supporting a values-driven youth organisation.
What you’ll gain
- Strategic leadership experience in a national charity
- A portfolio of governance and legal work with social impact
- Board-level exposure and public recognition of your contribution
- A flexible and supportive remote-first culture
- Testimonials, references, and public acknowledgment upon completion
- A chance to help shape youth policy at a systemic level
What you’ll do
- Lead and support the Governance & Legal Support Manager and team
- Design, update, and implement governance frameworks and organisational policies
- Maintain regulatory compliance across charity law, safeguarding, and data protection
- Liaise with the Board of Trustees - prepare agendas, minutes, and reports
- Oversee legal documentation and contracts
- Maintain and review the organisation’s risk register
- Build relationships with regulators and external legal advisors
- Embed a culture of accountability, transparency, and ethical practice
Who we’re looking for
We welcome applications from a broad range of professional backgrounds. You might be:
- An experienced lawyer, company secretary, or governance lead
- A compliance or legal professional seeking strategic exposure
- A postgraduate in law or non-profit management looking for leadership experience
- Returning to work and keen to rebuild your senior-level skillset
- Recently semi-retired and passionate about giving back
Essential:
- Experience in governance, legal, or compliance leadership (minimum 12 months)
- Familiarity with UK charity law and regulatory frameworks
- Ability to lead and support others with tact and clarity
- Strong written and verbal communication skills
- Commitment to equity, youth empowerment, and ethical standards
To Apply
If you’re interested, just send us your CV and a few lines about why the role appeals to you — this can be a short paragraph in your email or a separate note. If you'd prefer an informal chat before applying, we’d love to hear from you. Just drop us a message and we’ll arrange a time.
Volunteer Acknowledgement
Although this is a volunteer role, we’re committed to recognising your contribution. Upon successful completion of your commitment, you can request:
- A LinkedIn testimonial or written reference
- A public thank-you post on our social media
- Permission to list your role with YouthAdvantage UK on your CV and LinkedIn
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Become a Healthwatch Champion!
Want to make a difference in your community? Join Healthwatch Barking & Dagenham at pop-up events to raise awareness and gather people’s views on local health and care services. help us listen to local voices and improve health & care services! ✨
What we’re looking for:
Friendly, reliable people who can listen, engage with the public, and represent Healthwatch professionally.
What you’ll get:
✅ Full training & support
✅ Travel expenses covered
✅ Valuable experience & job references
✅ Chance to meet new people and give back
Please get in touch if you wish to apply.
The client requests no contact from agencies or media sales.
Role Title: Treasurer (Trustee)
Board/Committee: Board of Trustees and Finance, Risk and Investment Committee
Remuneration: Travel and subsistence will be paid for attendance at meetings in accordance with the CoSRH travel and expenses policy. Board members are not remunerated for their Board/Trustee work.
Responsible to: The Chair of the Board of the Trustees
Regular liaison with:
- Board of Trustees
- CoSRH President
- CEO
- Director of Finance and Operations
- Sub-Committees of the Board
- External partners at senior level
Duration of appointment: Three-year term (with a possible extension of a further three years)
Time Commitment: Trustees meet four times a year in London and/or virtually. Meetings last approximately three hours. Trustees and Council meet jointly once per year in London and/or virtually. Meetings last approximately three hours. The Finance, Risk and Investment Committee meets four times per year virtually. Meetings last approximately two hours. In addition, Trustees are expected to allow time for reading of papers and preparation for meetings and for occasional events such as the AGM, attending relevant external events/training and induction.
Who we are:
The College of Sexual and Reproductive (CoSRH) is the leader in the field of sexual and reproductive healthcare, and we are the voice for professionals working in this area. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the life course for all.
Can you help us?
The College of Sexual and Reproductive Health (CoSRH) is seeking an experienced financial professional to join our Board of Trustees as Treasurer. This is an exceptional opportunity to provide strategic financial leadership and make a meaningful impact on sexual and reproductive health across the UK.
As Treasurer, you will chair our Finance, Risk and Investment Committee and play a pivotal role in ensuring the financial stability, sustainability and growth over the next three years.
We're looking for a qualified finance professional (ACA, CIMA or equivalent) with senior-level experience in audit, investment and strategic financial planning. You'll bring strong governance expertise, excellent analytical skills, and the ability to guide an organisation through growth and change.
Purpose of the role:
The overall aim of the Trustee role is to provide strong leadership, direction and expertise to the governance of the CoSRH.
The Board of Trustees (‘the Board’) is the body with the legal duty to protect the mission and vision of the CoSRH and to ensure that it is run in accordance with legal requirements.
The role of the Board is to provide good governance and leadership by:
- Determining organisational strategy
- Determining organisational statutory policy
- Ensuring the organisation’s financial stability and sustainability, and agreeing the annual operational budget
- Appointing the Chief Executive (who is overseen by the Chair of the Board on behalf of the Board)
- Providing support and constructive challenge to the Chief Executive and their staff team
- Setting and monitoring procedures for assessing and managing risk
- Taking advice from members, Council, Committees and from specialist advisors
- Ensuring good communication between the Board, the Council and the membership, and providing feedback on Board decisions and discussions to these groups
- Monitoring strategy performance
- Representing the CoSRH externally where necessary
As a charity and company limited by guarantee, Board members are charity Trustees and company directors. They do not represent any group or organisation in this role and they must act in good faith and in the best interests of CoSRH and in accordance with the CoSRH Code of Conduct.
Treasurer
- Chair the Finance, Risk and Investment Committee (FR&IC) and lead the committee as follows:
- To review progress of financial elements of the strategy and make recommendations thereon to the Board of Trustees.
- To review/consider the strategic plan in context of financial and budgetary impact.
- To review the annual budget along with any constituent elements including membership pricing and make recommendations to the trustees.
- To agree specific expenditure beyond that in the approved budget of up to £125k.
- To make a virement of budgets of up to £125k
- To keep under review through regular reports the delivery of approved capital projects both from the capital investment as well as the actual compared to the projected returns.
- Advise Remuneration Committee on the affordability of any changes to pay and or benefits.
- To review the CoSRH Board Assurance Framework including mitigations, consider the total risks being carried in light of the risk appetite and undertake regular reviews of the risks by rotation.
- To receive reports at each meeting on financial performance and report as required to the Trustees
- To review the draft annual accounts along with the audit report, ensure they are prepared in accordance with relevant accounting standards and Charity Commission guidance and recommend their approval to the Trustees
- To recommend appointment of CoSRH’s external auditors to Trustees and to keep under review the performance of the auditors.
- To review the external auditors’ planning document, their annual findings, report and recommend any required improvements to financial processes.
- To monitor and review the CoSRH’s pension schemes and make recommendations for change when appropriate.
- To review and approve new Business Cases and oversee delivery of benefits,
- To consider changes to the reserves policy and make appropriate recommendations to the Board.
- To keep under review CoSRH’s Investment Policy including compliance with the ethical investment policy and update as necessary.
- To agree and review the Trustee’s attitude to financial risk and the asset allocation strategy.
- To review at each meeting the performance of CoSRH’s portfolio of investments and to receive regular reports from the Investment Managers.
- To consider changes to investment strategy and make appropriate recommendations to the Board.
- To propose the appointment of external investment managers for CoSRH, if appropriate, and to manage their performance.
- To ensure that all transfers of investment funds between managers are properly authorised by the Board.
- To report to the Board of Trustees on the performance of the investments.
Main duties and responsibilities of a Trustee
Board members are required to:
- Ensure that the highest standards of corporate governance are observed at all times
- Establish the overall strategic direction and governance of the CoSRH
- Approve the budget and business plan for the CoSRH including the costs of Council and its committees
- Ensure the effective, efficient and appropriate use of resources available to the CoSRH
- Oversee the delivery of planned results by monitoring and reviewing performance against agreed strategic objectives and targets
- Ensure that the CoSRH operates within the limits of its objectives and authority
- Ensure that the CoSRH is accountable to key stakeholders within and outside the health sector
- Ensure that the CoSRH undertakes its work with due regard to equality and diversity issues
- Ensure that the CoSRH complies with all relevant legislative and administrative requirements including, but not limited to, company law, charity law, health and safety, data protection and equalities.
- Ensure that an effective risk management system is in place
- Approve the annual budget
Board members are expected to:
- Read all Board and Committee papers in advance of meetings
- Attend and make constructive contributions to Board and Committee meetings
- Provide specialist guidance on particular areas where they have expertise
- Commit to safeguarding the good name and values of the CoSRH
- Be a champion and ambassador for the CoSRH
- Abide by all relevant policies and procedures of the CoSRH
- Agree and adhere to the CoSRH Board of Trustees Code of Conduct.
Person Specification
Essential Criteria:
- A financial accountancy qualification or equivalent experience (eg ACA, CIMA)
- Experience of audit, investment, strategic planning and budgetary planning
- Ability to work effectively as a member of a diverse team whilst keeping in mind the responsibility of being an individual trustee
- Experience of guiding an organisation through growth and change
- An understanding of and commitment to the values expressed in the CoSRH code of good governance
- Confident and effective communication skills including listening skills
- A track record of being able to process details quickly and get to the heart of an issue including financial issues
- Understanding of the legal duties, responsibilities and liabilities of trusteeship
- Understanding of the role of the Chair of Trustees, CoSRH President and CEO
- A track record of significant achievement at a senior level in the commercial private, public or not-for-profit sector
- Experience of board or committee membership in a charity, public sector or commercial organisation
Desirable Criteria:
- Experience of board or committee membership in a charity, public sector or commercial organisation
- Knowledge or experience of the charity sector
- Knowledge of the healthcare sector
To apply:
The closing date for applications is midday 21 November 2025.
Interviews are likely to take place w/c 1st December 2025 with the role due to commence in January 2026.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We value diversity, promote equality and encourage applications from people of all backgrounds. We are working hard to minimise unconscious bias and your application will be anonymised to support this.
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
The Connexional Council is seeking to welcome a lay person who is passionate about justice, diversity and inclusion, to become a member of the Justice, Dignity and Solidarity Committee. Appointments will be for a term of up to 3 years renewable annually for up to a further 3 years. The Committee values the contributions of both ministers and lay people in shaping its work and seeks to strengthen this balance by welcoming an additional lay member. This is an opportunity to help guide the Church’s continuing journey toward becoming a fully inclusive community.
As a member of the JDS Committee you will have the opportunity to influence policy and practices that impact Diversity and Inclusion within the life of the church. The Committee meets five times a year for a combination of business meetings and a team-building session, creating space for both shared reflection and collective shaping of its work. If you feel enthusiastic about championing the work of Justice and Inclusion in the Methodist Church, partner with us on our journey to create a truly inclusive Church where the values of justice, dignity, and solidarity are at the heart of everything we do and say.
There will be an opportunity to speak to current Committee members who will be happy to answer any questions you may have about the process and to share more information about the role.
Open Sessions will be held via Zoom on Thursday 6th November 2025 at the following times:
- 11am – 12pm
- 7pm – 8pm
If you would like to join one of these sessions, do let us know and the link and joining information will be sent to you nearer the date.
Closing date: Monday, 10th November 2025.
Online Interview date: Monday, 1st December 2025.
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



The client requests no contact from agencies or media sales.