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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Obuyisi bw'Omu Initiative
We empower Ugandan communities with mental health, WASH, education, and climate resilience initiatives.
Public Relations, Communications & Media Volunteer
Media Relations & Outreach:
· Identify and build relationships with relevant journalists, bloggers, podcasters, and media outlets (both in Uganda and internationally) who cover social impact, global health, climate justice, gender equality, and African-led development.
· Draft and distribute compelling press releases, media advisories, and pitch letters to secure news coverage for our projects, campaigns, and impact stories.
· Develop and maintain a targeted media contact list.
· Content & Narrative Development:
· Craft key messages, talking points, and Q&A documents for the organization’s leadership and spokespeople.
· Write and edit high-quality content for external communications, including op-eds, newsletter articles, and impact reports, ensuring a consistent and powerful brand voice.
· Collaborate with the Digital Marketing Volunteer to align public relations efforts with social media and content calendars.
· Brand Management & Reputation:
· Ensure all external communications (website, social media, print materials) adhere to brand guidelines and effectively communicate our mission and values.
Monitor media coverage and public conversation about the organization and our focus areas, reporting on sentiment and identifying potential opportunities or risks.
· Award & Partnership Submissions:
· Research relevant awards, grants, and partnership opportunities that could raise the organization’s profile.
· Draft and coordinate compelling nomination packages and partnership proposals.
· Crisis Communication Support:
· Assist in developing basic protocols and supportive messaging for potential communication challenges, always ensuring our responses align with our community-first values.
Minimum Hours per Week:
10+ hours per week
Duration:
3-5 months
We connect professionals with impact startups matching their causes, skills & schedule.
The client requests no contact from agencies or media sales.
MARINElife is a science charity that conducts cetacean and seabird research and monitoring
by gathering information of key marine species so they can be better protected. For over 30 Years, we have carried out research, educational and outreach work on whales, dolphins, seabirds and other marine animals in the oceans of North-west Europe. We also provide relevant, robust and up-to-date information to those working for the sustainable future of our oceans.
The vital work is done in partnership with a wide range of sponsoring bodies from ecotourism through to research institutes and shipping companies. Our goal is to help conserve marine animals and to raise awareness of the threats they face by engaging the public and policymakers.
Everyone here has a passion for the marine environment. Our Trustees play a key role and are responsible for the oversight and governance of the charity, including ensuring the charity has the strategy to deliver its aims. They work as a team on the MARINElife Board of Trustees and also take a hands-on lead on specific topics as required.
Day- to- day operation of the charity is carried out by a small and dedicated team. They work with an enthusiastic community of volunteers and supporters, who survey the seas and deliver the data that forms our important contribution to marine science and conservation.
We currently have three exciting opportunities for Trustees to join us who, in addition to a passion for the marine environment, have the skills to contribute to governance of the charity and deliver our ambitious strategic plan. In addition to general Trustee duties, we are specifically seeking Trustees who have the ability to take the lead in the areas of:
· Digital Communications and Technology
· Fundraising
Our Trustee with the Digital Communications & Technology Brief will additionally take responsibility for supporting development of the Website and social media channels, the development of relevant strategy and policies on behalf of the Board, and giving guidance and support to staff, volunteers, and MARINElife’s partners.
Our Trustee with the Fundraising Brief will additionally take responsibility for engagement with stakeholders and potential funding bodies to help the Board of Trustees maximise fundraising and resourcing opportunities to sustain and strengthen the charity.
What We’re Looking For:
For the Trustee Digital Communications & Technology - experience and expertise in communications technology to support MARINElife’s existing communications team, and to ensure that technologies used are fit for the purpose of delivering MARINElife’s digital content. You will advise the Board on website and social media communications capability and ensure the positive impact of our communications. Experience of Krystal Web Hosting for Charities and Wordpress is desirable.
For the Trustee Fundraising - experience and expertise in Fundraising to ensure MARINElife Income sources are fit for the purpose and experience in developing and overseeing the application of fundraising policies to enable the delivery of the charity’s objectives.
We require all our Trustees to be:
o Passionate about the marine environment and to be able to enthuse our mission.
o Strategic thinkers and clear communicators with an ability to stand back and see the bigger picture and to think about what is best for the Charity as a whole
o Enthusiastic contributors, able to work effectively with others as part of a team and willing to play an active role in the development of the Charity
Previous Board or Trustee experience is not necessary and we welcome applications from all ages and backgrounds with a passion for the environment who have the experience that we are looking for to strengthen our Board.
The Trustee role is voluntary; the time requirement will vary but will require on average a one day a month commitment including Quarterly Trustee board meetings.
Closing date for applications is 09/04/26. If you would like an informal discussion about this opportunity, please get in touch.
Please submit your CV detailing relevant experience and skills for our Board Trustee role
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for new volunteers who live in Hounslow, Richmond or Ealing boroughs who can take on a postcode area and deliver and collect our collection cans, and reseach and identify potential new can placement venues. Enthusiasm, local knowledge and good communication skills required.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Widening Participation Officer tries to recruit, engage and support as many 16-18 year old volunteers as possible across all of our chapters, with particular focus on those that’d benefit the most from additional WP volunteers, often those
chapters doing the most events.
Due to the sizable scope of the role, the WP Subcommittee is there to help as needed. This is primarily through admin work. You should ensure that you have a suitable number of keen volunteers within the subcommittee that you can delegate tasks to, ensuring that they were well informed, supported and any tasks followed up. This is likely to involve plenty of messaging and occasional meetings.
A primary part of the role that you can delegate is to conceptualise and write the policy for managing 16-18 year old volunteers. This should have a focus on appropriate safeguarding and you can get input from the subcommittee and other Trustees/Officers but should include things like recruitment methods, required paperwork, risk assessments, management at events etc. These policies need to then be communicated effectively to committee and volunteers.
There are several ways that WP volunteers should be recruited. Schools/6th Forms should be proactively reached out to and a long-term connection formed, ideally through a named person such as a head of year, head of medicine applications or career progression advisor. They can then pass the information on to their students using a range of methods ranging from email to sending a video to, if the local chapter is keen or a member of the subcommittee is nearby, an in-person visit to an assembly or lunchtime/after-school training session.
Efforts should be made to build relationships with National bodies that provide volunteering or work experience to 16-18 year olds such as In2MedSchool and Medic Mentor, working closely with them to advertise our volunteering to their
students.
Once students are interested, they should be able to register as volunteers and attend an Introduction Training session. This can be a WP-specific session with particular focus on benefits and support for WP volunteers such as Duke of Edinburgh hours.
Once volunteers are involved, they should be supported through their time with us including email updates, check-ins, social media posts and training sessions around key times such as university applications.
Finally, of particular note, you should work with the Conference Officer to ensure that WP volunteers are supported in attending the Annual National Conference, in a safe way and have talks of interest to them.
* To bring children's dreams to life * To provide a professional service * To bring fun to both children and volunteers



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about harnessing digital platforms and social media to educate, empower and inspire communities?
Tell My Truth and Shame the Devil C.I.C. is seeking a visionary Social & Digital Media Education Lead to join our founding volunteer team. This role is central to designing and delivering educational programmes that equip members with the knowledge, skills and confidence to use social media and digital tools safely, creatively and impactfully.
Purpose of the role:
The Volunteer Social & Digital Media Education Lead is responsible for designing, developing and delivering educational programmes focused on social and digital media skills. This role supports the organisation’s mission by empowering volunteers, staff and community members with the knowledge and tools to effectively use digital platforms for communication, outreach and engagement.
About the role:
As Social & Digital Media Education Lead, you will develop and lead training, workshops, and resources for community members, volunteers, and staff. You will work closely with the Instructional Designer, Membership Director, and Technical Systems Liaison to ensure digital learning aligns with our anti-capitalist, survivor-led, and community-driven mission. This is a strategic and hands-on role where your expertise directly enables communities to navigate and leverage digital spaces safely and effectively.
Experience Qualification and Requirements
Essential Technical Competencies:
Desirable / Can Be Developed:
Qualifications:
Main Responsibilities/ Key Duties
What This Role Offers You:
What This Role Is Not For:
Next Steps
Shortlisted applicants will be invited to
A Final Word
Data is about people, not numbers. Trust is built through care and accuracy.
If you know that: Respect keeps relationships strong.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about harnessing digital platforms and social media to educate, empower and inspire communities?
Tell My Truth and Shame the Devil C.I.C. is seeking a visionary Social & Digital Media Education Lead to join our founding volunteer team. This role is central to designing and delivering educational programmes that equip members with the knowledge, skills and confidence to use social media and digital tools safely, creatively and impactfully.
Purpose of the role:
The Volunteer Social & Digital Media Education Lead is responsible for designing, developing and delivering educational programmes focused on social and digital media skills. This role supports the organisation’s mission by empowering volunteers, staff and community members with the knowledge and tools to effectively use digital platforms for communication, outreach and engagement.
About the role:
As Social & Digital Media Education Lead, you will develop and lead training, workshops, and resources for community members, volunteers, and staff. You will work closely with the Instructional Designer, Membership Director, and Technical Systems Liaison to ensure digital learning aligns with our anti-capitalist, survivor-led, and community-driven mission. This is a strategic and hands-on role where your expertise directly enables communities to navigate and leverage digital spaces safely and effectively.
Experience Qualification and Requirements
Essential Technical Competencies:
Desirable / Can Be Developed:
Qualifications:
Main Responsibilities/ Key Duties
What This Role Offers You:
What This Role Is Not For:
Next Steps
Shortlisted applicants will be invited to
A Final Word
Data is about people, not numbers. Trust is built through care and accuracy.
If you know that: Respect keeps relationships strong.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a real difference to families facing financial hardship?
Bromley Brighter Beginnings is a local charity founded in 2012 which provides essential baby, child and household items to families facing poverty.
We believe no child should be disadvantaged because of financial hardship, and no parent should have to struggle to meet their family’s basic needs.
Join our team as a Grants & Fundraising Volunteer and help secure the funding that keeps our services going. In this role, you’ll support our Fundraising & Communications Lead with tasks that directly impact how many families we’re able to help.
What You’ll Do
About You
You’ll thrive in this role if you have:
For further information on the role and details of how to apply please visit our website.
Our mission is to relieve the pressure of poverty on families in Bromley in a practical way by providing them with baby, child and household items.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about creating transformative learning experiences that empower individuals and communities?
Tell My Truth and Shame the Devil C.I.C. is seeking a skilled Instructional Designer to join our founding volunteer team. This role is central to designing, structuring and delivering educational programmes that support survivors, young people and marginalised communities to access knowledge, develop skills and achieve personal and collective growth.
Purpose of the role:
The Volunteer Instructional Designer supports our mission by designing engaging, effective and learner-centred educational materials. In this role, you will collaborate with subject matter experts, program staff and other volunteers to transform ideas and content into structured learning experiences that are accessible, inclusive and impactful.
About the Role:
As Instructional Designer, you will work closely with the Membership Director, Book Club Coordinator, and Social & Digital Media Education Lead to develop structured learning pathways, modules, and resources for our membership programmes. Your work will ensure that all learning experiences are engaging, accessible, and aligned with our anti-capitalist, community-driven, and survivor-centred mission. This is a hands-on, impactful role combining strategy, creativity, and operational delivery.
Experience Qualification and Requirements
Essential Technical Competencies:
Desirable / Can Be Developed:
Qualifications:
Main Responsibilities/ Key Duties
What This Role Offers You:
What This Role Is Not For:
Next Steps
Shortlisted applicants will be invited to
A Final Word
Design learning turns knowledge into action. Shapes the path from curiosity to competence.
If you know that: Education is the bridge between knowledge and action.A bridge between knowing and doing
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A great opportunity to play a role at an exciting stage of LRC’s growth!In 2025, the charity set-up a CRM system - after initial configuration, we now need a volunteer to help operationalise and is used optimally to achieve LRC’s goals.
In 2025, the charity set-up a CRM system using CiviPlus, a CRM system specific to the not-for-profit sector. We already have a technical volunteer who has helped with initial system configuration and can provide ongoing technical support.
The Lyme Resource Centre (LRC) is a charity with a mission to minimise risk of Lyme disease whilst enjoying the outdoors, by educating the public and healthcare professionals about ticks and Lyme disease.
The charity has grown significantly over the past couple of years, and is now looking for volunteers to help with its next phase of evolution.
Aiming to minimise risk of Lyme disease whilst enjoying the outdoors, by educating the public & health professionals about ticks & Lyme disease
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview
Are you a retired health professional or a SLT students, or looking at retraining to become a speech and language therapist... Read on!!
We are seeking dedicated and compassionate Volunteers to join our new drop in group in Hemel Hempstead that takes place on 1st monday of the month from 11am to 1pm. This role is ideal for individuals looking to make a meaningful impact in the community while gaining valuable experience.
The Say Aphasia charity provides support groups across the UK for people with aphasia; a language and communication disability caused by a brain injury like a stroke. Aphasia affects over 350,000 people in the UK but is little understood or known about by the public. It is the only aphasia charity set up by people with aphasia for people with aphasia; helping them to adapt to their new way of life and regain their independence and confidence.
Aphasia occurs due to injury to the brain such as a stroke. It affects access to language, resulting in difficulties following conversations, speaking, reading and writing.
Volunteers will support the running of the group with communicating, and will have the opportunity to utilise their communication skills and IT knowledge to take a register of attendance.
Responsibilities
Qualifications
This volunteer position offers a rewarding opportunity to contribute positively to the lives of others while developing personal skills and experiences.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
At Cats Protection we help thousands of cats and kittens each year thanks to our dedicated and passionate volunteer groups. We have branches across the UK, all of which help our cats in different ways. Branches take in stray and abandoned cats and ensure they receive the veterinary care and attention they deserve; help raise funds, promote neutering and help spread cat welfare messages. Our branch team leader volunteers lead their local team by supporting and managing volunteers within their group, maintaining communications with both volunteers and employees, and helping promote a positive and professional image of Cats Protection.
You can expect us to
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This position is a Trustee role, sitting on Hidayah's board. The IT/Tech This role will oversee Hidayah’s IT infrastructure to ensure suitability and sustainability of charitable activities.
What are the responsibilities of this role?
This role will have the following duties, but are not limited to:
● To ensure Hidayah’s IT operating systems and equipment are fit for purpose
● To drive the delivery and improvement of data protection procedures, using technology to improve the operations of the charity
● To keep the website updated, refreshed and ensure plug-ins and links are valid. This will include creating new pages, updating SEO and ensuring hosting agents are compliant with GDPR
● To take the lead in evaluating IT related proposals for the Board of Trustees
● To provide strategic oversight of implementation and project manage any IT related projects
● To assist with documentation of processes and delivery of specific tech training for volunteers
● Manage and moderate the Hidayah Discord server
● Operate as Hidayah’s Google Workspace administrator
● Work with the wider Digital Team to facilitate the technical development of Hidayah as an organization
How much commitment is required?
We are flexible around your own schedule. However, the following commitments are in place for all members of the Hidayah Board:
● To be able to attend all Trustee meetings and to deliver a comprehensive report to the Trustee each meeting with updates and to completed actions as and when they appear
● To aim to attend all other planning meetings as necessary when close to Hidayah events as well as the events themselves (where possible due to geography)
● To help to fundraise for, and advertise, any Hidayah events and fundraising drives
● To be part of a communications group to keep up to date with Hidayah developments
● To contribute toward and to maintain the administration of our file sharing system ‘Google Drive’ so it is always up to date with clear records, templates and forms
● To check emails and to respond when needed
● Enthusiasm, dedication, responsiveness, flexibility and eagerness in supporting the aims, vision and mission of Hidayah
● To contribute toward the Annual Report once a year
● To be in post until the next AGM
● The role is subject to a 6 months probationary period.
What do we expect from a Trustee: IT Tech Officer
Please note that you must agree with and fit the criteria below to be eligible to volunteer in this role:
Knowledge:
● Educated to degree level or experience which demonstrates equivalent technical role
● Knowledge of Wordpress / Frontend development skills (Currently using Breakdance for our website)
● Adept knowledge of Discord as a communications platform and server management
● Knowledge of Google Workspace
Personal Skills:
● Ability to understand confidentiality, equality and diversity and safeguarding procedures;
● Ability to respond to resolving conflict situations if needed;
● Someone who can behave with professionalism.
Administration Skills:
● To regularly check, maintain and keep up to date Hidayah administration and data handling systems such as using Google Drive to store information
● A high degree of literacy of Microsoft Office and IT Applications
● To be part of a communications text group to keep up to date with Hidayah developments and to inform the Board Members of any developments;
● To read, understand and agree with the constitution of Hidayah (available on website).
Additional:
● To help to fundraise for, and advertise, any Hidayah events and fundraising drives.
Ensure you do not have a conflict of interest with your current role and check this prior to applying for this role.
Our mission is to provide support and welfare for LGBTQI+ Muslims
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a technically skilled problem-solver ready to contribute to transformative social impact?
Tell My Truth and Shame the Devil C.I.C. is seeking a pioneering Open-Source Platform Engineer to join our founding volunteer team. This role is central to building and maintaining the digital infrastructure that will power our survivor-led, community-owned membership ecosystem for 2026 and beyond. You will be directly shaping the systems that enable vulnerable and marginalised communities to access resources, engage safely and participate in transformative personal development.
Purpose of the role:
The Volunteer Open-Source Platform Engineer contributes to the development, maintenance and improvement of open-source software platforms that support the organisation’s mission. This role involves collaborating with developers, contributors and stakeholders to build scalable, reliable and efficient solutions while ensuring code quality, security and accessibility.
About the Role:
As our Open-Source Platform Engineer, you will design, develop, and maintain the core technology stack for our membership platform, ensuring it is secure, scalable, and aligned with open-source principles. You will work closely with the Membership Director, Technical Systems Liaison, and other team members to integrate community-facing tools, data systems, and collaborative features that support our anti-capitalist, values-led mission. This is a hands-on, impact-driven role where your technical expertise directly enables social change.
Experience Qualification and Requirements
Essential Technical Competencies:
Desirable / Can Be Developed:
Qualifications:
Main Responsibilities/ Key Duties
What This Role Offers You:
What This Role Is Not For:
Next Steps
Shortlisted applicants will be invited to
A Final Word
Platforms enable communities to connect.
If you know that: Turn organisational needs into practical. User-friendly digital solutions support communities to connect.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Emerge Worldwide is seeking a strategic and creative Social Media Lead to lead — and actively deliver — our digital communications.
This role is both strategic and practical. You will design content, publish content, host online discussions and actively manage platforms.
You will lead and set clear strategy, direction and plans for Emerge Worldwide’s Social Media communications, create engaging content, supervise the Team and encourage community mobilisation.
You will work closely with the Communications Deprtamnet and colloborate with the Education, Events & Fundraising and Policy departments and external stakeholders.
Strategy & Direction
Design, create and publish high-quality digital content across platforms.
Work closely with the Communications Department to ensure:
Alignment with policy and campaign messaging
Collaborate with all Emerge Worldwide departments
Analytics & Growth
What are we looking for?
What difference will you make?
The Social Media Lead plays a strategic and safeguarding-critical role in advancing Emerge Worldwide’s mission to prevent grooming, sexual exploitation and sex trafficking.
This role is not simply about posting content. It is about shaping narrative, increasing prevention, strengthening partnerships and ensuring that women and girls encounter accurate, trauma-informed information in digital spaces.
Through a clear digital strategy and consistent messaging, the Social Media Lead strengthens Emerge Worldwide’s credibility and national voice. A strong online presence builds trust with survivors, professionals, schools, corporates and policymakers — opening doors for training, partnerships and funding that directly support prevention and empowerment initiatives.
Consistent, high-quality posting has preventative impact. Educational content about red flags, online grooming, coercive control and intersectional vulnerabilities can help young people recognise harmful behaviour earlier. Parents, carers and teachers may identify warning signs sooner. Increased awareness can interrupt exploitation before it escalates.
Collaboration with the Communications Department ensures language is trauma-informed and safeguarding-aware. Sensitive issues are handled ethically, reducing the risk of re-traumatisation and creating a digital environment where survivors feel seen, respected and safe.
Cross-department collaboration ensures campaigns, policy work, education programmes and fundraising initiatives are amplified effectively. This leads to increased attendance at training, stronger campaign mobilisation, greater public engagement and enhanced funding — all of which contribute to tangible protection and support for vulnerable girls and young women.
By analysing performance data, the Social Media Lead helps Emerge Worldwide reach high-risk demographics more effectively. Data-informed decisions improve targeting, engagement and resource allocation, ensuring messaging reaches those most vulnerable.
In summary, the outcomes of this role contribute directly to early identification, public education, cultural awareness and increased access to prevention services. The Social Media Lead helps transform awareness into action — strengthening Emerge Worldwide’s impact in advocating for women and girls against grooming, sexual exploitation and sex trafficking.
To apply: Please submit your CV and cover letter/email
Raising awareness and prevention on sexual exploitation & sex trafficking. Amplifying our voice until freedom is experienced for all women and girls.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB PURPOSE:
This Role Transforms Volunteer Activity Into Structured, Ethical, High-Impact Operations
At Tell My Truth and Shame the Devil C.I.C., our work is powered by people. Volunteer contribution is not just support, it is community, capacity and impact. The Volunteer Operations Analyst ensures that this contribution is organised, visible and aligned with the organisation’s mission, safeguarding responsibilities and growth.
You will play a key role in connecting people, systems and structure—ensuring that volunteer engagement is consistent, well-managed and sustainable as the C.I.C grows.
This is not a purely administrative role. It is insight-driven, systems-focused and central to how the organisation operates effectively behind the scenes.
This role exists to:
Support the coordination and tracking of volunteer activity across teams
Translate organisational needs into structured volunteer workflows
Maintain and improve systems for onboarding, engagement and offboarding
Monitor volunteer participation, capacity and gaps
Support compliance with safeguarding and organisational policies
Ensure consistency, documentation and scalability in volunteer operations
You are the link between volunteers, systems, operations and organisational visibility.
About the Role
To provide operational support, coordination and systems oversight for volunteer engagement across the organisation—ensuring that volunteers are effectively onboarded, supported, tracked and aligned with the C.I.C’s mission and safeguarding values.
Why This Role Matters
Strong volunteer operations:
Ensure volunteers are supported, organised and able to contribute effectively
Maintain safeguarding, compliance and ethical standards
Create visibility of who is doing what across the organisation
Build sustainable systems that reduce confusion and duplication
Strengthen the organisation’s ability to grow and deliver impact
Without this role, volunteer engagement can become inconsistent, unclear and difficult to manage. With it, the organisation operates with clarity, structure and confidence—ensuring that every contribution is meaningful and well-supported.
Experience Qualification and Requirements
Technical Skills
Strong proficiency in:
Google Sheets / Microsoft Excel
Data tracking and reporting tools
Ability to organize and interpret large sets of data
Analytical Skills
Strong problem-solving and critical thinking ability
Ability to identify patterns, trends and inefficiencies
Detail-oriented with a structured approach to analysis
Communication Skills
Ability to present data in a clear, concise and actionable format
Strong written communication for reporting
Organisational Awareness
Understanding of how teams and workflows interact
Ability to think in systems, not just tasks
Preferred Background in:
Operations
Business Administration
Data Analysis or related fields
Preferred previous experience in:
Operations analysis
Project tracking
Process improvement roles
(Experience working in remote or volunteer-based organisations is an advantage)
Main Responsibilities/ Key Duties
Core Objectives:
Provide clear visibility into operational performance across all teams
Identify inefficiencies, bottlenecks and process gaps
Recommend practical, data-backed improvements
Support leadership with structured reporting and insights
Strengthen accountability and operational clarity across the organisation
Key Responsibilities:
1. Data Tracking & Performance Monitoring
Develop and maintain centralized tracking systems (e.g., Google Sheets)
Monitor key operational metrics across departments, including:
Volunteer recruitment and onboarding timelines
Task completion rates across teams
Program and project delivery timelines
Ensure data is accurate, up-to-date and consistently maintained
2. Reporting & Insights
Prepare weekly or bi-weekly operational reports for leadership
Clearly highlight:
Performance trends
Delays and inefficiencies
Areas requiring attention
Translate raw data into clear, actionable insights
3. Process Analysis & Mapping
Document and map existing workflows across functions (HR, Programs, Operations, Teams, etc.)
Identify:
Bottlenecks
Redundant steps
Communication breakdowns
Provide structured recommendations for process improvement
4. Risk Identification & Escalation
Proactively flag:
Missed deadlines
Workflow delays
Inactive or unresponsive team members
Escalate findings to the Operations Manager with supporting data and context
5. Systems & Process Optimization
Recommend improvements such as:
Workflow restructuring
Automation opportunities
Standardized templates and tracking systems
Continuously evaluate the effectiveness of existing systems and suggest refinements
6. Cross-Functional Collaboration
Work closely with:
HR Team (for recruitment and onboarding tracking)
Team Leads (for task and performance tracking)
Operations Coordinator / Executive Assistants (for workflow visibility)
Ensure alignment between data insights and operational execution
Scope and Boundaries for the role:
To ensure clarity and efficiency:
The Operations Analyst WILL:
Analyze data and workflows
Provide insights and recommendations
Track and report performance metrics
The Operations Analyst WILL NOT:
Manage or supervise team members
Enforce task completion or chase individuals
Schedule meetings or handle administrative coordination
Make final operational decisions
Working Relationship:
The Operations Analyst will:
Report directly to the Director of Central Operations & Executive Coordination
Support decision-making but will not replace leadership authority
Work collaboratively across all teams while maintaining objectivity and independence
Key Performance Indicators (KPIs)
Success in this role will be measured by:
Accuracy and consistency of operational data
Timeliness and quality of reports
Clarity and usefulness of insights provided
Number and impact of process improvements implemented
Increased efficiency in key workflows (e.g., reduced onboarding time, improved task completion rates)
What Success Looks Like in This Role:
Within the first 60–90 days, the Operations Analyst should:
Establish a centralized operations tracking system
Deliver consistent and structured performance reports
Identify at least 2–3 key operational inefficiencies with clear recommendations
Provide leadership with improved visibility into organisational performance
The client requests no contact from agencies or media sales.