Communications volunteer volunteer roles in thamesmead west, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
VOLUNTEER CHAIR/COORDINATOR
Across the UK, our 65 local branches help disabled people live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.
As your local Chair or Coordinator, you’ll take the lead in making sure your local branch works as effectively as possible. You’ll recruit, induct, and support other branch volunteers to make sure your branch’s activities meet the needs of your local disabled community.
You’ll bring your leadership, communication, organisation, and motivational skills to this role.
What the role involves
This is a varied role where local need shapes what you’ll be working on, but it often includes:
• Coordinating the activities of our local branch to undertake and meet the needs of referrals in your area
• Coordinating and chairing the branch meetings
• Leading the branch’s shared responsibility for planning and completing referrals
• Coordinating the recruitment, induction, and ongoing support of new local branch volunteers
• Approving income and expenditure with the other branch bank account signatories and ensuring with the Treasurer that our financial requirements and policies relating to branches are followed
• Ensuring the branch’s activities comply with policies to keep people safe
• Regularly communicate and act as a key contact between staff and volunteer
What you’ll need for this role
Essential
• Confident in leading and chairing a meeting
• Confident using Microsoft Office, the internet and email
• Willingness to attend local events to promote the charity’s work
• Ability to understand and follow external and internal policies and procedures• Able to keep people’s personal details safe
• Willing to follow Remap policies and procedures – and a commitment to our values
Desirable
• Confident in communicating with different audiences, including decision-makers and volunteers
• Able to delegate and motivate the activities of others
• Enthusiastic about raising awareness of the charity’s work in the local area
• Willingness to develop skills and experience
You’ll also need to complete the induction checklist and some online training, as well as a DBS check.
Why volunteer
When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without you – your hard work, skills and commitment.
N.B. We’ll reimburse any out-of-pocket expenses during your time with us.
REMAP exists to improve the quality of life for people who experience short or long-term disability through infirmity, illness or ageing.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Support Volunteer for the Richmond and Kingston Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.
In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
The Night Stars is a volunteer night-safety initiative run by Westminster City Council. The program aims to provide a welcoming place for all and collaborate to ensure that Westminster’s nightlife remains a safe, inclusive, and enjoyable experience for residents and visitors alike. Volunteers are there to help anyone who finds themselves in a vulnerable situation, whether they need water, someone to talk to, or a safe place to sober up. It is delivered across the West End, and focuses on areas such as Soho, Piccadilly, Leicester Square, and Embankment, and operates on Fridays from 19:00 pm to 04.00am.
This is great opportunity for students to gain volunteer experience and key skills necessary for future success. We have many volunteers, and it is a wonderful way for them to make friends and new connections, as well as learn more about London's night-time economy.
The role is highly flexible, but your aim will be to:
- Act as an ambassador for the night-time economy and interact with visitors and local businesses to create a safe and enjoyable experience.
- Provide information, advice and practical support to visitors and vulnerable people
- Signpost people to support services if required.
- Be part of the wider strategic partnership in the area which is supporting and protecting visitors. In other words, interacting with emergency services such as the police, ambulance services, BIDS, and council enforcement staff, to ensure that Westminster remains safe.
- Look after those who are unable to keep themselves safe, and support them to get home without coming to harm
During patrols, volunteers may engage with:
- Intoxicated or Lost Individuals in need of assistance
- Victims of Crime, such as theft and assault
- Individuals in Need of Emotional or Mental Health Support
- Venue Security and Emergency Services
- Council Enforcement Staff, such as City Inspectors or Anti-Social Behaviour Officers
Skills Required
- Empathy for the needs of vulnerable people.
- Excellent team player.
- Outgoing, friendly, and positive character.
- Good communication skills.
- Able to use your own initiative but able to ask for help when needed.
- Willing to work unsociable hours.
Training and support
- Alcohol and Drugs Awareness: Handling intoxication situations.
- Conflict Resolution: Managing aggression.
- Adult and Child Safeguarding: Ensuring safety and protection.
- Women’s Vulnerability Awareness: Intervening in vulnerable situations.
- Anti-Sexual Harassment: Preventing and addressing harassment.
- Communication: Effective interaction techniques.
- Emotional Support: Assisting distressed individuals.
- First Aid: Basic emergency medical skills.
- Equipment Use: Proper handling and operation.
- Counter Terrorism: Guidance on safety procedures.
- Employee Assistance: Access to the council's support services.
These trainings ensure that volunteers are well-prepared to handle various situations effectively and safely.
Benefits to volunteers
- The satisfaction of knowing that you are making a difference to vulnerable people.
- Building self-confidence and the ability to work flexibly.
- Ability to undertake specific training and gain experience of supporting the vulnerable and conflict resolution.
- Opportunity to meet new people and learn more about London’s night-time economy.
- Working as part of the team and wider strategic partnership for the night-time economy.
- Offers great experience to anyone considering a career in the social sciences, health or social care, medicine, public engagement, crime prevention or a career that requires effective communication, dynamic problem solving, and teamwork.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to join an organisation committed to addressing low literacy and low numeracy amongst people across the UK?
Shannon Trust’s vision is of a future where everyone can experience the positive impact of learning. We recently developed an online version of our Turning Pages reading programme, and we are currently in the process of doing the same with our Count Me In numeracy programme. As a community admin support volunteer, your role will help support the day to day running and ongoing development of both these platforms, ensuring that we are effective in responding to the needs of our users.
This is a new role to Shannon Trust and we are open to developing the role with the volunteer.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions.
Closing date for applications 26 May 2025. In some circumstances, volunteer vacancies may close early. Successful applicants will be sent interview questions in advance with notice to prepare.
Interview date: 2 June 2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overall purpose
Our Youth Club helps young people with complex medical needs and/or special educational needs to build confidence and develop independence and life skills. The Youth Club assistant will help the Activity Leads deliver our youth club for these young people and their siblings.
What will you do?
- Assist with various sports and leisure activities (e.g. table tennis, bowling, climbing), supporting the young people attending the club to participate
- Work with young people 1:1 or in small groups
- Help set up and clear away at the beginning and end of the sessions
- Participate in a briefing and de-briefing session before and after the club to help evaluate the skills, strengths and weaknesses of the young people after each session
- Help with any special projects the young people would like to do
- Attend initial training (half day)
- Attend a 1 hour supervision monthly meeting
- Liaise with the Youth club Lead in case of questions/difficulties
- Follow The Maypole Project policies and guidelines at all times whilst volunteering
Responsible to
Phil Price (Activities Manager)
Location
Activities currently take place across the Bromley borough with regular outings to leisure facilities across South East London.
Time Commitment
Youth club takes place every week on Thursday evenings.
Benefits to the Volunteer
- High quality training and support
- Experience of working with children with disabilities
- Experience in the field of youth development
- Become part of a friendly staff and volunteer team at The Maypole Project
About The Maypole Project
The Maypole Project provides a lifeline of support for children with complex and life threatening illnesses and their whole family. We provide a range of support services to all members of the family from diagnosis through treatment and beyond.
Person Specification
Education & qualifications
- Good general education (essential)
- Coaching qualifications and badges (desirable)
- Counselling, and/or childcare qualifications (desirable)
- First Aid training (desirable)
Previous experience
- No previous experience is required as training is provided (essential)
- Experience of working with children and young people (desirable)
- Experience of sports training with children of mixed ability (desirable)
- Working with people from a diversity of backgrounds (desirable)
- Working with diversity of disability in families (desirable)
Skills & knowledge
- Good communication and interpersonal skills (essential)
- Teamwork skills (essential)
- Knowledge of disability and how it can impact on families (desirable)
Attributes
- Self-motivated (essential)
- Able to work flexibly (essential)
- Approachable (essential)
- Ability to empathise with families in difficult situations (essential)
- Discreet and able to adhere to confidentiality procedures (essential)
- Commitment to equal opportunities and a non-judgmental attitude (essential)
- Reliable and punctual (essential)
Thanks for your interest in volunteering for The Maypole Project
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At a glance
Raise awareness and promote the work of The Maypole Project by attending local events and giving talks about the charity’s work.
What will I do?
- Deliver talks and presentations to local organisations and community groups e.g. WI, Round Table, Rotary, schools, multi-faith groups etc.
- Attend cheque presentations and officially thank donors for their support.
- Keep up to date with current work and projects at The Maypole Project.
- Encourage individuals, local organisations and groups to fundraise and/or volunteer on behalf of The Maypole Project.
- Co-ordinate information stands at local events on behalf of The Maypole Project, providing information on the charity’s work.
- Distribute leaflets and posters for local organisations and businesses to display.
- Full training will be given in this role and all materials, posters, leaflets etc. will be provided .
Time commitment
Specific times will be agreed depending on the volunteer’s availability. A willingness to work unsociable hours e.g. morning assemblies, early evening meetings and weekends would be appreciated.
Responsible to
Fundraising Manager
Location
Out and about in your local community and surrounding area in South London and Kent.
What will I gain?
- Opportunity to meet a variety of new people
- Experience of marketing and fundraising in the charity sector
- Satisfaction from supporting our work with families with children with complex medical needs
- Become part of a friendly staff and volunteer team at The Maypole Project
What skills will I need?
- A good communicator with an interest/experience in speaking to an audience
- Sociable, adaptable and reliable
- Confident in using IT/PowerPoint to demonstrate our services
- Enthusiastic and positive in your support of the work of The Maypole Project
- Able to use your own initiative and work in an independent and proactive manner
- Able to travel to different events and locations at different times
About The Maypole Project
The Maypole Project provides a lifeline of support for children with complex medical needs and their whole family. We provide a range of support services to all members of the family from diagnosis through treatment and beyond.
Thanks for your interest in volunteering for The Maypole Project
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Support Volunteer for the Camden Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.
In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Support Volunteer for the Lambeth and Southwark Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.
In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer with Bigger Than Us CIC
Be part of building something bigger than all of us.
Are you passionate about community building, global travel, nonprofit development, and making a real impact in the world?
Bigger Than Us CIC is seeking dedicated and enthusiastic volunteers to join our growing team across several exciting roles.
Graphic Design / Creative Design Volunteer
Collaborate with our founder to bring the Bigger Than Us brand to life! You’ll design assets for social media, communications, and promotional platforms, helping us craft a cohesive and beautiful visual identity.
Fundraising Volunteer
Work alongside the founder to identify funding opportunities, secure grants, and develop a strategic fundraising plan. Perfect for entry-level candidates or those looking to gain hands-on experience in fundraising.
Curriculum & Training Volunteer
Help shape the heart of our residency.
We’re seeking a strategic and creative volunteer to co-develop our Winter 2025 retreat-style nonprofit residency curriculum. In this role, you’ll work closely with the founder to:
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Design and outline a transformational 4-week curriculum for early-stage nonprofit leaders
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Identify learning outcomes, key themes, and core program modules
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Research and recruit trainers, guest speakers, and facilitators who align with our values
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Ensure the program nurtures personal growth, community impact, and long-term sustainability
This is a highly collaborative role for someone with experience (or strong interest) in curriculum design, learning & development, or community education—especially within nonprofit, social justice, or creative sectors.
✨ Other Opportunities
Have a skill you’d love to offer that’s not listed here? We welcome volunteers from all backgrounds—especially those interested in helping launch our residency.
Volunteers may be eligible for partial or full travel funding, depending on the time commitment and role.
Who We Are
Bigger Than Us CIC is on a mission to make history as the first retreat-style nonprofit residency dedicated to supporting Black and Brown leaders worldwide who are launching community-centered initiatives.
How to Apply
Click Quick Apply and share a short blurb telling us:
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Why you’d like to volunteer
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The role you’re interested in
We can’t wait to hear from you!
All backgrounds, skill levels, and lived experiences are encouraged to apply. Let’s build something beautiful—together.
A residency that makes an impact that lasts and leaders that thrive
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview
We are looking for a Volunteer Fundraiser to support our fundraising efforts. You’ll help with fundraising activities, spread awareness, and assist in securing funding. This is a great opportunity to contribute in a flexible and rewarding way.
Key Responsibilities
-Help with fundraising activities and events.
-Put out and collect collection tins.
-Assist in identifying potential funding opportunities.
-Promote fundraising efforts through social media.
-Provide occasional updates on fundraising progress.
Skills & Experience
-Enthusiasm and willingness to help.
-Good communication skills.
-Creativity and a positive attitude.
-Interest in supporting vulnerable individuals.
What We Offer
-A flexible and rewarding volunteer opportunity.
-Experience in fundraising and the charity sector.
-Support and guidance as needed.
-Recognition for your contributions.
-Travel expenses
How to Apply
To apply, please send your CV and a short cover letter outlining your interest to Sophia our Fundraising manager. We look forward to hearing from you!
To provide and maintain specialised quality homes, not just housing. To empower choice and deliver dignity to all we work with.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Time2Share@WECIL’s Befriending Service links volunteers 1:1 with a Disabled child / young person. Links are based on shared interests and activities which the volunteer and young person can enjoy doing together either in the child/family home or out in the community.
What experience do I need?
You do not need any previous experience with disabled children or young people, but we ask that volunteers are friendly, caring, reliable and able to make a commitment to visit a young person regularly.
What will I be doing?
You will volunteer within Time2Share@WECIL’s befriending service for disabled children/young people (aged 5-18 yrs) and their families. This involves spending time regularly with a disabled child or young person in their home or supporting the young person to take part in social and leisure activities in their local community. You will not be asked to administer medication or deliver personal care in this role.
Who am I responsible for?
You are responsible for the safety and wellbeing of the child or young person you are linked with. All links are risk-assessed and carefully monitored by your co-ordinator.
Who am I responsible to?
The parent / carer. You must ensure that the parent / carer’s reasonable instructions and guidance regarding the welfare of their child are adhered to and that clear communication is maintained. Feedback must be given to the parent/carer following a visit.
How often will I be needed?
Time2Share@WECIL typically ask for volunteers to commit to 2-4 hours a week and the days / times are agreed between the volunteer and the family. We ask for a minimum commitment of 6 months to ensure the child and their family are able to benefit fully from the relationship.
Share the vision of creating a more inclusive society and their values embody a joint mission to support Disabled people.
The client requests no contact from agencies or media sales.
Are you passionate about the natural world and inspiring others to engage with it?
Join us as a Trustee at the Field Studies Council and help shape the future of environmental education.
- You can be based anywhere in the UK
- You’ll need to commit approx. 10 days a year
- It’s a voluntary position but reasonable expenses are reimbursed
About Us
Field Studies Council is an environmental education charity. For over 80 years, we've been inspiring people to understand and care for the natural world. Through our network of centres across the UK, we provide fieldwork and outdoor learning experiences for all ages — from school groups and university students to families and lifelong learners.
We are a leader in biodiversity training, the publisher of best-selling wildlife ID guides, and a champion for accessible outdoor education, particularly for disadvantaged young people. Our mission is simple but vital: to create outstanding opportunities that inspire everyone to engage with and care for the environment.
Your Opportunity to Make a Difference
We’re currently looking to appoint four new Trustees to bring fresh perspectives and help us grow in diversity, representation and expertise. As a Trustee, you'll help guide and shape our charity’s future.
While the day-to-day running of our charity is handled by our staff and volunteers, the Board of Trustees plays a key role in making sure everything stays on track.
That includes overseeing our work, making big-picture decisions, and ensuring we meet our legal and regulatory responsibilities. It’s an important role, but you won’t be doing it alone. You will:
- Provide strategic oversight and guidance to support our mission and values
- Use your insight and experience to influence decisions that impact tens of thousands of learners annually
- Act as an ambassador for environmental education and social inclusion
- Contribute to Board and committee meetings, and participate in key annual activities including visiting one of our field centres each year to see our work in action
- Use your knowledge, experience, and enthusiasm to help us innovate, grow, and reach more people
Who We’re Looking For
You don’t need to be an academic, ecologist or environmentalist to join us or have charity trustee, company director or equivalent experience — we welcome applicants from all walks of life. We are especially interested in candidates with skills in:
- Charity governance
- Finance (qualified professionals – potential Honorary Treasurer role)
- Fundraising & stakeholder engagement
- Marketing & communications
Above all, we want individuals who are:
- Passionate about equal access to outdoor learning
- Ready to speak up and bring a new perspective
- Willing to give their time and energy to support the Field Studies Council
We’re committed to building a Trustee board that is inclusive, representative, and reflective of the diverse communities we serve.
We warmly encourage applications from individuals who are underrepresented in charity governance — including people from Black, Asian and minority ethnic backgrounds, disabled people, LGBTQIA+ communities, young people, and those with lived experience of social or economic disadvantage.
If you're excited by our mission and ready to help others experience the power of nature, we’d love to hear from you.
What’s Involved
- Approx. 10 days per year commitment for an initial 3-year term (this includes board and committee meetings, and a centre visit)
- Most meetings are held virtually, with one in-person event annually
- All reasonable expenses are covered
- Appropriate training and support will be provided
Please download the Trustee Candidate Information Pack to learn more and take the next step in helping us connect people with the natural world
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
***This is an unpaid voluntary role***
A crucial volunteer role at the centre, volunteer Reception Helpers help out at least one morning per week to warmly welcome members to the centre, help with queries (in person, by email and over the phone) and direct people to our various activities. This is an active and varied way to volunteer where no two days are the same!
Qualities you need for this role
- Confidence and communication skills in person and over the phone
- Reliable, dependable and a good sense of humour
- Flexibility, happy to support staff as needed
- Able to think on your feet
- Basic IT skills
When you'll be needed
- A morning per week: volunteers must commit for at least six months
- Monday-Friday between the hours 9:30am – 1:00pm
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Befriender: Home-Start Westminster, Kensington & Chelsea, and Hammersmith & Fulham
Do you have experience with young children and have two hours to spare a week?
Are you a compassionate and reliable person who wants to make a real difference in the lives of families?
Home-Start WKCHF is looking for volunteers to support parents and children who are facing challenges such as isolation, mental health struggles, or financial difficulties.
About the Role
As a Home-Start volunteer, you will provide emotional and practical support to families with young children in their own homes. Your role may involve:
- Offering friendship, a listening ear and encouragement
- Helping parents build confidence in their parenting skills
- Providing practical support such as accompanying families to appointments, family hubs or groups
- Signposting to additional services and community resources
What We’re Looking For
- A friendly and non-judgmental attitude
- Experience parenting or caring for children
- Good listening and communication skills
- Commitment to volunteering for two hour per week for a minimum of six months
- Willingness to attend free preparation course and undergo a DBS / reference checks
What We Offer
- Free Volunteer Preparation Training Course
- Regular 1-to-1 supervision and ongoing support
- Additional training opportunities to enhance your skills and experience
- Reimbursement of travel and out-of-pocket expenses
- Volunteer Social Events
- A chance to develop new skills and meet like-minded people
- The opportunity to make a lasting impact on families’ lives
Join Us!


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Title: Advice and Information & Signposting Volunteer
Weekly Hours: Minimum 4 hours per week
Expenses: Expenses are compensated where applicable such as travel
Commitment: At least 3 months
Responsible to: The Service Navigation Lead
Project overview:
Mind in Kingston is a local charity that supports people with mental health issues, and campaigns to raise awareness about mental health in Kingston and surrounding areas. We are affiliated to National Mind but operate independently in the Borough of Kingston upon Thames and surrounding areas.
The Information, Advice, Signposting & Referral Service is designed to provide enquirers with empathic advice, information and/or signposting.
Volunteers are extremely valued within our team and a vital part of our service delivery. We encourage and welcome people with lived experience of mental health issues to apply to volunteer with us; this could be personal experience relating to yourself, a family member or a friend; or in a professional capacity working with people with mental health issues.
We care about everyone’s wellbeing and as an integral member of our team, volunteers receive support to ensure they are trained and skilled up in their roles that they may take further in their career aspirations. They receive regular supervision and development opportunities as well as be part of our volunteer awards programme to recognise and celebrate their achievement and contribution to our community. As team members, volunteers have the opportunity to engage with the board of trustees, staff and other volunteers both professionally and socially.
Main purpose of the role:
· To provide confidential telephone advice and information about local services to service users.
· To provide empathic listening.
· To signpost service users to appropriate services.
· To promote emotional and physical wellbeing to service users.
· To collect data for monitoring purposes.
Tasks will include:
· Phone or email service users to provide advice, information and signposting.
· To research and learn about local services for information.
· To record each interaction with a service user on an enquiry sheet and file these in line with data protection regulations
· To fill in the message book and inform colleagues about messages relevant to them.
· To immediately raise safeguarding concerns and complete safeguarding if necessary.
· To maintain regular contact with your supervisor
· To attend meetings and supervision on a regular basis.
What you will receive in return:
· Training in providing remote support and telephone skills including mental health awareness, and boundaries.
· Training in adult safeguarding and local procedures.
· Training for any other skills as identified by yourself and your supervisor.
· Regular check-in with your supervisor, and monthly clinical and managerial supervision.
· An opportunity to learn new skills and develop existing ones while being a part of a lively and supportive team at Mind in Kingston.
· References upon completing your volunteering with us.
· Reasonable expenses to be paid so you are not left out of pocket.
What we expect from you:
· Commitment for at least three months
· Attend and complete training as directed.
· Adhere to our policies and procedures, particularly confidentiality, data protection, Safeguarding and health and safety.
· Confidence in supporting people with mental health challenges.
· Be able to deal with distressed users in a calm and robust manner.
· Proactive engagement with your supervisor for support.
· Safe handling and return of any equipment issued.
You may on occasion volunteer from home, so a confidential space is essential.
Application Process:
· Two references (one from a professional contact) are required.
· An enhanced DBS check is necessary.
We ask volunteers for two references, one of which must come from a professional connection such as a current or previous employer or a tutor. You will also need to undergo an enhanced DBS (Disclosure and Barring Service) check, as you will be working with vulnerable adults.
We are Mind in Kingston. We fight for mental health. For Respect. For Support. For you.
The client requests no contact from agencies or media sales.