Communications volunteer volunteer roles

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

We’re looking for a friendly and empathetic Pathway Volunteer. As the first point of contact for individuals accessing our Community Wellbeing Service, you’ll play a vital role in welcoming guests, conducting initial triage appointments to understand their goals and needs, and signposting them to the most appropriate support services.

The role will require you to:

• Greet guests who are visiting the Community Wellbeing service for the first time
• Conduct a ‘pathway’ triage appointment, establishing the members’ goals and note down areas of concern and current issues
• Signpost to local services and partners that come into the space
• If needed, book an appointment for the member with an advisor
• Update Sufra’s case management system, keeping detailed notes of appointments

Skills required

Professional

• No formal qualifications are necessary, however understanding and having knowledge of the landscape of Brent, the welfare benefit system and other voluntary and statutory services will be beneficial.
• You need to be a confident communicator, able to give a warm welcome to all and keep to timely appointment slots.
• Digital literacy is essential.
• You must be confident with IT platforms such as Microsoft Office and preferably have used case management systems before.

Personal - We need volunteers who:

• Are friendly
• Are non-judgemental
• Can actively listen
• Are passionate about supporting local families to access the support they need
• Are empathic
• Preferably be able to speak another language: Arabic, Persian, Spanish
• Are confident communicating to people without a shared first language
• Have IT skills (ability to use Microsoft Office applications, or willing and able to learn)
• Have a good understanding of confidentiality

Tutor, Inspire, Shape their futures!

No teaching experience needed—just enthusiasm and a willingness to help. We’re looking for volunteers with patience and good communication skills to join our friendly, supportive community volunteer team.

Volunteers will support young people with their homework and coursework by offering guidance, encouragement, and practical help to build confidence and improve academic skills.

Join us, make a difference with just one hour a week!

When & Where:

�� In person – Mondays 4–6pm (Waterloo, accessible venue)

Or

�� Online – Wednesdays 5–6pm

�� Academic Term-time only - Starting from September 2025

Full training, regular support, refreshments are provided & out of pocket expenses covered. 

We’re committed to making our volunteering opportunities fully accessible to everyone. Get in touch today to chat to us about how you can support your local community through volunteering.

Over 18's only, DBS check required.

For more information, get in touch to discuss how we can make volunteering work for you.

Come for a chat: Volunteer Recruitment Drop in, 1st October 2025, 4-7pm, Coin Street Neighbourhood Centre

Our application procedure: Please expect a chat with our Volunteer Programme Lead, followed by an Application Form & DBS Check, full volunteer training and induction. We will provide full support through this process.

Become an Independent Visitor to be matched one to one with a young person in care. You will meet once or twice a month to take them out to do fun activities together. This is an opportunity for our young people to develop a healthy relationship with a trusted adult, have fun and share their worries and feelings if they are ready to do so.

We'll provide full training, all your expenses and ongoing support from dedicated staff. 

This is an opportunity for you to build skills and knowledge within social care and test yourself with real life experience of a young person in care.

We're looking for enthusiastic, committed people to bring their experience, skills and positivity to the lives of young people who have been through tough times. We will be providing training on the following subjects.

Session 1 Introduction to IV and the Care system
Session 2 Trauma, Attachment and Growth
Session 3 Safeguarding
Session 4 Communications and Boundaries
Session 5 The Role Of The IV

Young Carers Volunteer: Role Description 

We are recruiting passionate and motivated volunteers looking for an opportunity to make a significant impact on the wellbeing of Young Carers’ in Wandsworth.

Please note that this role is not eligible for visa sponsorship.  

Outline of service 

Our new Young Carers’ Connect project is designed to support the wellbeing of Young Carers’ in Wandsworth. The aim of the service is to reduce isolation, promote wellbeing, connect young people and provide opportunities for fun and respite.

Wandsworth Carers’ Centre supports individuals who are looking after someone who has an illness or disability. By volunteering with us you can help look after the health and wellbeing of Carers and provide them with the opportunity to take a break from their responsibilities and have time out for themselves. 

Outline of Role 

As a Young Carers’ volunteer, you will have the opportunity to support in a wide range of exciting and dynamic activities such as peer support groups, workshops, events, activities and trips. 

Main Responsibilities 

• Building rapport with Young Carers and helping them to feel safe and comfortable 

• Co-facilitating workshops and groups 

• Supporting with the facilitation of trips, events and activities 

• Supporting with setting up and tidying up 

• Supporting with keeping a record of attendance 

• Actively participating in activities, games, events and trips 

• Recognising and responding appropriately to safeguarding concerns by reporting to them to the responsible member of staff 

• Upholding confidentiality 

• Maintaining good communication with responsible staff member.

Other Duties: May be agreed with the responsible staff member as per the requirements of the group. 

Skills and Experience 

• Ability to communicate with Young Carers and their families in a helpful and caring manner 

• Reliable and punctual 

• Ability to work effectively in partnership with Centre staff 

• Empathetic and understanding 

• An understanding of professional boundaries and confidentiality 

• Awareness of issues affecting Young Carers 

• Commitment to the implementation of our Equality and Inclusion policy and all the Centre’s polices 

Code of conduct

As a volunteer, and therefore a representative of the Carers’ Centre, you will be expected to comply with this code of conduct.

• Treat all Carers and the people they care for politely and with respect 

• Ensure that your appearance is clean, neat and tidy at all times 

• Conversations of a personal nature to you should not be had around Carers or the people they Care for 

Benefits To Volunteer 

• Obtain experience of working with a diverse group of young people 

• Reasonable out of pocket travel expenses will be covered 

• Provide support to Carers and the people they Care for in Wandsworth 

• References available upon request (after 6 months) 

• Regular support and supervision 

Additional Information: 

DBS required: Yes – Enhanced.

Responsible to: Ms. Eleanor Sandler-Clarke

Supervised by: Ms. Eleanor Sandler-Clarke 

Hours: Availability after school and/or during school holidays. For peer support groups or regular activities: A minimum commitment of one session a month. 

Expenses: Reasonable expenses (e.g. travel and parking) incurred through carrying out volunteering activities will be reimbursed, upon the production of receipts. 

Supervision: Regular sessions with the appropriate staff member to be arranged mutually.

Shannon Trust fulfils an unmet need around adult learning, supporting people who’ve fallen through the cracks in formal education.

We know a lot of people have had negative learning experiences in the past, so our programme is designed to be different, with no exams and no classrooms. Our unique, evidence-based Turning Pages reading manuals and Count Me In numeracy manuals are used by thousands of learners in prisons and the community to improve reading and numeracy skills. 

Prison volunteers live near to their local prison so that they can visit about once a month during the working week to nurture the growth of the Shannon Trust in their prison. They help unlock the power of reading by offering advice, guidance, training and support to prison staff and prisoner mentors who help other prisoners to improve their skills 1 to 1.

We are looking for volunteers who are able to give a regular, reliable commitment for ideally two years and able to deliver engaging training to groups of people in prisons. Volunteers do not need to be teachers or qualified traininers, full training will be given. Due to the nature of the role, prison security vetting will be required.

We provide training for the role via e-learning and 4 training sessions which are a mix of live, online and group training.

The Witness Service provides practical and emotional support and information to witnesses so that they feel valued, respected and informed and able to give their best evidence in court.
The role involves providing support to witnesses, and their supporters, by explaining the court procedures and legal terminology, showing them around the courtroom before trial and sitting in the courtroom with them, when permitted.
Our volunteers come from a range of backgrounds and we particularly welcome applications from people with physical or mental health conditions, and people from Black Asian Minority Ethnic (Global Majority) and LGBTQIA+ communities. 
We are committed to offering a welcoming and inclusive environment to witnesses, staff, and volunteers.
Please be aware that courts vary in terms of accessibility and provision and are under the control of HMCTS. We will strive at every opportunity to support accessibility needs where resources allow.

East London Waterworks Park is looking for volunteers to lead social media and content creation for communications and campaigning for our community-owned park.

East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces. 

We are looking for social media and content creator leads to participate in our community-led working group who are promoting public awareness and support of the project. 

There is opportunity to lead on projects across communications, content creation, social media, PR, newsletters, film, podcasts or any other channels of interest, and facilitate the direction of the working group.

The Comms Circle currently meets fortnightly on a Tuesday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely.

You will be at the forefront of our digital strategy to create a huge new biodiverse park and natural swimming ponds. We’re looking for creative and strategic thinkers who can craft compelling narratives and visually stunning content. You should have a deep understanding of social media platforms and analytics tools to measure and optimize our campaigns. Your ability to build and engage with online communities is crucial, as is your skill in managing media relations. We value individuals who are passionate about our mission and can bring fresh perspectives and innovative ideas to the role. You will be comfortable with community-led processes. Our roles are quite flexible. We hope that people bring radical imagination, peace with nature, and courageous inclusiveness to the role. 

Contribute to the creation of a new biodiverse community-owned park with free access natural swimming ponds. Your strategic content creation will be instrumental in fostering a strong connection between our community, the park, and its biodiversity. Your input will help us craft compelling narratives that inspire, educate, and engage our service users, stakeholders, funders, and the general public, ultimately driving support for the park's mission and ensuring its long-term sustainability.

It Gets Better UK envisions a world where all LGBTQ+ youth are free to live equally and know their worthiness and power as individuals. We strive to tell the stories of LGBTQ+ people and to provide positive and reassuring messages to LGBTQ+ youth.

The It Gets Better Project was founded in 2010 in America. Since then, affiliated charities have been formed in over 20 different countries. We are now at the exciting stage of continue to grow and develop the UK affiliate having formally launched in October 2018.

Join our network of Regional Ambassadors to help promote It Gets Better UK, to inspire and engage with members of their local LGBTQ+ communities to get involved, and to help fundraise.

We're looking for volunteers UK-wide, particularly across Northern Ireland, Wales, Scotland, and parts of England (North East, North West, and South West). If you are not based in these areas but are interested in the role, you are still welcome to apply as the local role exists across the country. 

What will I be doing? 

We ask Regional Ambassadors to deliver four self-led regional actions per year, and to expect to be asked to be involved in more ad-hoc centrally-led actions and activities as these arise. Key activities include: 

• Raise awareness of It Gets Better UK and our work through talking to members of the LGBTQ+ community in your area, and on social media 

• Look after our information and fundraising stands at local events – most importantly, hosting an It Gets Better UK Pride stall in your local area. Members of the It Gets Better team will support you with sign-up admin and capacity on the day. So far, we're planning to attend Edinburgh Pride!

• Support other members of the It Gets Better UK volunteer team to deliver events in their area by adding capacity where possible, and within a distance that suits you – for example, helping out at a Pride stall run by another Ambassador nearby. 

• Deliver talks to local LGBTQ+ groups, community groups, schools etc about the work of It Gets Better UK and how they could help us achieve our goals 

• Inspire members of the LGBTQ+ community to add their own It Gets Better story to our work 

What skills/experience do I need? 

• Confident public speaker with excellent communication skills 

• Confident in crowds and talking to new people 

• Excellent organisational skills 

• Reliable and professional demeanour 

• A personal and friendly manner 

• Flexibility to be called upon when needed 

• An honest and trustworthy nature 

• A good knowledge of the local LGBTQ+ community 

What is the time commitment? 

This is a flexible role and the times will vary. Taking into account four self-led regional actions per year and ad-hoc centrally-led actions and activities, we recommend expecting to spend at least two hours a week on your role. We ask Regional Ambassadors to try to be available for Pride events over the summer: this means some half/full day activities over the summer period, usually on Saturdays. You’ll be able to sign up for days which suit you. Regional Ambassadors are appointed for up to two years. Regional Ambassadors will have a monthly online meeting with their It Gets Better UK point of contact. 

 
How will I be trained and supported? 

• You will receive a full induction into It Gets Better UK and to your role 

• You will have a named contact who will support you and answer any questions 

• You will join our international and UK networks of volunteers where you can share ideas, ask questions, and support one another 

What can I gain from volunteering with you? 

• The satisfaction that you are helping to inspire and empower LGBTQ+ youth 

• Being part of an international movement 

• The opportunity to use your existing skills as well as develop and learn new ones 

• It Gets Better UK will act as a referee for you after successful completion of your role 

• Reimbursement of any expenses incurred (with prior agreement) 

Where will I be based? 

This role is based within your local area, with some travel at your discretion and with expense reimbursement as pre-agreed.

How do I apply? Please complete our Regional Ambassador form on the website. We’ll then meet online for an introductory conversation, seek 2 references, and conduct a DBS check. Once these steps are completed satisfactorily, we’ll share our resources for you to read. 

Shannon Trust fulfils an unmet need around adult learning, supporting people who’ve fallen through the cracks in formal education.

We know a lot of people have had negative learning experiences in the past, so our programme is designed to be different, with no exams and no classrooms. Our unique, evidence-based Turning Pages reading manuals are used by thousands of learners in prisons and the community to improve reading skills. 

Prison volunteers live near to their local prison so that they can visit about once a month during the working week to nurture the growth of the Shannon Trust in their prison. They help unlock the power of reading by offering advice, guidance, training and support to prison staff and prisoner mentors who help other prisoners to improve their skills 1 to 1.

We are looking for volunteers who are able to work alone, able to give a regular, reliable commitment for ideally two years and able to deliver engaging training to groups of people in prisons.  Due to the nature of the role, prison security vetting will be required.

We provide training for the role via e-learning and 4 training sessions which are a mix of live, online and group training.

Our House Experience Volunteers add the sparkle to any visit – giving everyone a warm welcome, bringing stories from Ickworth to life and helping people get the best out of their day. 

 This role will suit you if you are:

• Warm and friendly.
• Someone with a curious and inquisitive nature, with an ability to engage our visitors, ask questions and facilitate conversations.
• Able to listen thoughtfully and actively.
• Someone with exceptional customer service standards- a desire to put visitors before everything else.
• A good storyteller, with a talent for reading body language and thinking on your feet
• Sensitive to visitor and volunteer needs – working as an effective team member.
• Willing to develop your knowledge of Ickworth, its history and vast collections.

Tasks and responsibilities

• Responding to the diverse needs of visitors, including people with additional access needs.
• Sharing inspirational stories, curious facts and practical information or simply the space for visitors to wander at their own pace.
• Helping visitors to discover more, answering questions and making suggestions so they can enjoy their day, their way.
• Being an ambassador for the whole property and the National Trust. Helping visitors understand the full scope of the offer at Ickworth beyond the house.
• Learning more about Ickworth, so you can share your knowledge and stories of the family and their collections with visitors.
• Responding to the changing needs of Ickworth – supporting ongoing interpretation strategies in the House.
• Supporting with health and safety and evacuation procedures if required.
• Being part of a team that may need to adapt and change in response to local needs, National Trust priorities or changes to government guidelines 

 By getting involved you could· 

• Become part of a friendly and dedicated team.
  Spend time with us at Ickworth, learn about its history, stories and enjoy its beauty.
• Meet people from all walks of life
• Find an opportunity to use your existing skills and develop new ones.
  Improve your communication skills.
  Get a warm glow by knowing you have made a difference to someone’s day out with us.

 You’d also be joining Europe’s largest conservation charity and the wider National Trust team proudly looking after 780 miles of coastline, over 250,000 hectares of land, over 500 historic houses, castles, ancient monuments, gardens, parks and nature reserves (including lighthouses, villages, pubs and a gold mine!). We are a unique charity welcoming millions of people each year and with a vision to open up places for the benefit of everyone, for ever.

All National Trust volunteers will be asked to

• Respect and uphold the National Trust values whilst volunteering with us.
• Complete training required of all NT volunteers and any role specific training
• Adhere to relevant policies and processes including safeguarding, health and safety, and equality and diversity. 

 We want all our volunteers to feel welcome and to have an equally positive experience when volunteering with us. So, volunteers will:

• Be provided with the necessary induction, training, equipment and reasonable adjustments to do this role well and safely
• Be offered expenses to cover agreed travel costs between home and place of volunteering.
• Have remote access to support, news and rotas via our volunteer website 

Skills acquired: Adaptability, Communication Skills, Community Development, Customer Service, Event Support, Exhibition Arts, Fundraising, Interpersonal Skills, Public Relations, Public Speaking, Teamwork, Visual Arts

Saturday 20th September 2025

Volunteer at WWF-UK’s Great Wild Walk

Join us for a day of nature, community, and conservation!

WWF-UK’s Great Wild Walks are inspiring fundraising events set in some of the UK’s most beautiful landscapes. As a volunteer, you’ll play a vital role in making these events a success—supporting walkers, cheering them on, and helping raise crucial funds for WWF’s global conservation work.

Volunteer Roles

Roles are assigned on the day, but here’s what you might be doing:

• Event Village Volunteer: Greet participants, hand out t-shirts and medals, support recycling stations, and help create a welcoming atmosphere.
• Route Marshal: Guide and cheer on walkers along the route, ensuring they stay on track and feel encouraged.
• Back Marker: Walk the full 10-mile route behind the last participants, offering support and removing signage as you go.

What You’ll Receive

• A WWF t-shirt to wear on the day
• Light refreshments
• A full event-day briefing
• Pre-event communications with all the key info

What to Bring

• Weather-appropriate clothing and sturdy footwear
• A fully charged mobile phone
• A reusable water bottle
• Sun cream

We aim to make our volunteer roles inclusive and will do our best to accommodate any access needs. Volunteers under 18 must be accompanied by an adult.

Why Volunteer?

• Meet like-minded people who care about the planet
• Gain valuable event experience
• Support WWF’s mission to protect nature and wildlife

To sign up, please visit our website. 

About us

The Maudsley Hospital in Camberwell first opened in 1915, initially as a military hospital and then in 1923 as a psychiatric hospital. The hospital is home to both inpatient and outpatient services for children and adults. We provide more than 240 services to people in our local communities as well as being the UK's leading provider of national and specialist services.

About the role

We run a Clothes Bank for service users who are on the wards and may not have access to multiple items of clothing. The Clothes Bank currently relies on donations from staff at the Trust, and volunteers who sort the donated stock and bring it to service users on the wards. For this project, we need 2-4 volunteers who can commit each week on Wednesdays to help with this.

The role involves going up to the wards, speaking to ward staff to ask what items of clothing their service users need this week, and returning to the Community Link Centre where the donated clothes are kept and sorting the stock. This involves good organisational skills and teamworking ability, as you'll be working with other volunteers to make this happen. It's a really fun way to do a lot of good in a few hours, meet likeminded people and develop some new skills.

About you

This is an ideal role for anybody interested in building skills in administration, communication, organisation, and teamwork, and for anyone interested in fashion, sustainability, and mental health. There is a lot of scope for the volunteer to shape the future of the clothes bank and bring new ideas to improve its efficiency and drive donations, as well as potentially offer a more bespoke dressing service. Ultimately, if you believe in the power clothes can have in helping one feel their best, this role could be for you.

Key details

This role is available on Wednesdays between 9:00am-1:00pm and 2:00pm-5:00pm. The expected commitment is 2-3 hours a week, for a minimum of 9 months. This role is suitable for volunteers who are 18 years or older. People with lived experience of mental health conditions are encouraged to apply.

About CARAS:

Community Action for Refugees and Asylum Seekers (CARAS) is a charity that supports refugees and people seeking asylum who live in south London. We offer a range of individual and group support to improve the holistic wellbeing of people who have a background of forced migration, providing them with tools to build lives filled with value, meaning and purpose in the UK. Our activities for young people currently include: ESOL classes (English for Speakers of Other Languages), study group, youth club, swimming lessons and football.

About Youth Club:

Youth Club is a place for young people aged 14-19 to come and play games, learn new skills, make and strengthen friendships and build a sense of belonging. Regular activities include classic youth club games such as table tennis, pool, foosball, board and card games. We also work in partnership with a range of organisations to run a rich programme of workshops within our youth club. Some of these have included creative visual arts, drama, music and workshops on rights and entitlements of young asylum seekers. We also cook a hot meal from time to time and offer a range of snacks each week. Our casework team are also on-site to support young people with a range of advice and signposting needs, usually by-appointment.

Youth club takes place at Tooting Hub- Beechcroft Road, Tooting, SW17 7BU

About the role:

As a Youth Club volunteer, you would be helping young people to feel welcome, join in with activities and be a great role model.

Youth Club takes place every Wednesday at 6.00-8.30pm. We ask for a commitment of at least 2 sessions per month for a minimum of 6 months.

Tasks and responsibilities:

· To attend and contribute to volunteer de-briefs which occur 15 minutes after each session.

· To act as a positive role model and set standards of behaviour when volunteering with young people.

· To encourage and inspire young people to reach their full potential.

· To assist young people to both recognise and celebrate their achievements.

· To challenge young peoples’ negative attitudes and behaviour in an appropriate manner.

· To adhere to CARAS Child Protection procedures, Confidentiality policy, Health & Safety policy, Equal Opportunities policy and all other policies as relevant.

Requirements:

To be 18 years or older;

· To be non-judgemental and able to engage with people from diverse cultural backgrounds;

· To be reliable and punctual;

· Excellent communication skills, especially with people with varying levels of English;

· The ability to volunteer on Wednesday evenings for a minimum of six months;

· Current resident of the UK;

· Able to provide five years’ worth of addresses, and willing to undergo a DBS check;

· Able to attend compulsory volunteer induction training (online) general and safeguarding prior to the start of role

Volunteer induction training currently takes place online once a month on Tuesday, Wednesday or Thursday evenings from 6pm - 8pm. we offer the same trainings on Tuesday and Wednesday daytimes online between 12noon - 2pm once every 3 months.

Your availability to attend 1 general and 1 safeguarding online training session at these times within 3 months of your application would be a prerequisite of being accepted as a volunteer at CARAS.

Desirable:

· Knowledge of community languages, such as (including Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali and Spanish).

Through volunteering with us you will:

· Meet new members of your local community;

· Learn about different cultures;

· Learn about issues relating to refugees and people seeking asylum;

· Work as part of a friendly, welcoming team;

· Develop your skills and competencies;

· Be able to access relevant training;