Communications volunteer volunteer roles

Fundraising and Events Officer Role

Description and Person Specification

About Pain Concern

Pain Concern is a charity providing information and support to people with pain and those who care for them, whether family, friends or healthcare professionals. Visit our website to find out more about what we do, including our Airing Pain radio programme, Pain Matters magazine, information helpline, community pain education sessions and our research and campaigning work. All pain is unpleasant, but for the 7.8 million people in the UK living with long-term pain it is a part of everyday life. It diminishes quality of life more than any other condition, leading often to loss of work, depression and disability. Anyone at any age can develop persistent pain and you will very probably know somebody affected. Although there is usually no cure, people who receive the appropriate treatment, information and support can manage their condition effectively with life-changing results.

Purpose of Volunteer Role

Pain Concern could not exist without our volunteers. We are looking for someone with an interest in chronic pain to help raise funds for Pain Concern by coordinating fundraising events. 

What would you be doing:

• Maintain communications those fundraising in aid of Pain Concern and provide support

• With support from the Fundraising Team, Fundraising Steering Group and your fellow volunteers, help to plan and deliver events and activities to raise funds and awareness

• Send out fundraising packs

• Liaise with Media Team for publicising fundraisers and events

• Maintain a list of fundraising opportunities such as walks and marathons

• Help develop and maintain the fundraising section of Pain Concern’s website

• Research opportunities to promote community fundraising

• Develop links with local businesses

• Research and organise local fundraising events

• Recruit community fundraisers to support events in their area

• Attend events organised by our fundraisers as the ‘face’ of Pain Concern

• Maintain a database of contact and other ad hoc admin support for the team as required 

Is this role right for me: We are looking for an individual who possesses some or all of the below experiences, skills and qualities.
• Budgeting

• Ability to meet deadlines

• Good communication and interpersonal skills

• Experience in event management

• Interest in chronic pain

• Ability to work flexibly with enthusiasm and commitment

• Strong IT skills and knowledge of MS Office 

Availability and location Minimum commitment of 6 months. Minimum 2-3 hours per week. Hybrid volunteering from our office at Newcraighall Road, Edinburgh EH15 3HS or from your own location.

Benefits to you:

• Experience volunteering as part of a friendly team

• Meet new people

• Build on your employability skills

• Training and a dedicated volunteer line manager looking after you

• A job reference after 6 months of volunteering.

• Satisfaction of giving a valuable service to the community

• On-site car parking

• Reasonable travel expenses will be reimbursed in accordance with our Volunteer Policy

Brief

As well as keeping the Victorian Kitchen garden at its best, our dedicated Gardening Team have the wartime garden, a rockery and a nature trail to look after and develop.

This back of house role is for you if you want to be close to nature, don’t mind working outdoors and have an interest in gardening or horticulture.

Purpose of Role

Under the direction of the Garden Team Leader, there are several tasks that are carried out:

· Creating and maintaining gardens for Museum visitors to enjoy

· Maintaining and improving the Museum’s nature trail

Key elements

After relevant training has been provided:

· Maintain and improve the Museum’s gardens and grounds, keeping them clean and tidy

· Assist with watering, weeding and planting as needed

· Harvest produce from gardens for use in shop and catering 

Your profile

What we are looking for:

· Interest in the museum, its historic collections and its ongoing story

· Attention to detail and ability to work well under pressure

· Ability to work as part of a dedicated team as well as individually

· Reasonable level of fitness: Ability to work outdoors

· Basic knowledge of plant care and use of gardening tools

· Ability to relate to visitors who may use the garden

· Good understanding of relevant health and safety issues

Volunteer role: Phone Operator Assistant - Volunteer

Hours : Minimum of 1 day a week (hours negotiable)

Location: Kentish Town, Camden

Department: Support and Wellbeing

Reports to: Volunteer Lead

Benefits: Training provided, Travel costs, £5 for lunch for volunteers who work over 4 hours

Job Role Summary

Camden Carers is committed to equality, diversity and anti-racism. We welcome volunteers from all backgrounds and aim to make sure everyone can access our services in a fair and inclusive way.

As a volunteer phone operator assistant, you will help with answering incoming calls and handle a range of enquiries from Carers. You will be working closely with staff and other volunteers.

With training, you will:

- Answer incoming calls

- Help with queries

- Record information on our database (Charity Log)

- Transfer calls to the relevant staff member

- Book carers onto activities

- Schedule call backs

- Signpost carers to relevant organisations that provides services that Camden Carers does not provide.

Every day a staff member will be available to support you with any calls you’re unsure about. Your will make a difference by helping carers get the support they need.

Main Duties and Responsibilities

Answering Incoming Calls:

· Maintain professional boundaries

· Observe and comply with our GDPR and confidentiality policies

· Work alongside Camden Carers Staff and volunteers to manage incoming calls and enquiries

· Accurate data entry in database (Charity Log)

· Provide carers with information about Camden Carers and the services available

· Refer carers to relevant services internally or externally

· Follow Camden Carers’ policies and procedures

Security and data:

· Attend relevant GDPR training

· Assist in ensuring database records are up to date and accurate

Note: All volunteers are expected to be flexible in undertaking the duties and responsibilities attached to their post and may be asked to perform other duties and comply with our GDPR guidelines at all times.

Qualifications, Knowledge, Skills and Experience

Knowledge:

· Understanding of GDPR and confidentiality (D)

· Understanding of Equality, Diversity and Inclusion (D)

· Understanding of what Anti-racism is (D)

· Office 365 (D)

Skills:

· IT skills (MS Word and Excel) (D)

· Ability to use own initiative (D)

· Trustworthy and reliable (E)

· Good at managing tasks and meeting deadlines (D)

· Clear spoken and written communication (E)

· Confident with making calls, using computer systems and databases (D)

· Ability to pay close attention to details when inputting data (E)

· Reliable and a commitment to working on volunteering day/s (E)

Relevant Experience

· Experience in a similar admin role (D)

· Experience of using databases (D)

· Experience of handling sensitive information (D)

· Microsoft experience with Word & Excel (D)

· Knowledge of local support services in the Borough of Camden (D)

Training will be provided (E= Essential D= Desirable)

We are looking for Trustees to join us on this journey. Following a recent skills audit, we are particularly looking for individuals with experience in the following areas: accountancy, clinical expertise (medical, nursing or other healthcare backgrounds), marketing and communications, digital technologies, and the charity sector.

I encourage you to review the profiles of our current Board members to understand the breadth of expertise and perspectives we already have. We are proud to have a dynamic and highly engaged Board. Our discussions are strategic, forward-looking, and always centred on how we can best serve our patients, families and communities.

Purpose

The Board of Trustees is responsible for the overall governance and strategic direction of the charity. They will oversee all aspects of the organisation, working closely with the Group Chief Executive and Executive Leadership Team.

Ensuring the Board of Trustees reach sound decisions. This may involve scrutinising board papers, leading discussions, focusing on key issues, providing advice and guidance on new initiatives, or other subjects in which the Trustee has special expertise.

Legal Context

Trustees are responsible for the legal stewardship of St Giles Hospice. This involves ensuring that the Hospice is compliant with legislation and its own governing documents. They are also responsible for the corporate governance of the organisation and report annually to the Charity Commission and Companies House. We expect all Trustees to be aware of the Charity Governance Code.

Charity Commission guidance states that Trustees must:

Ensure that everything they do helps and supports to meet the charity’s objectives Comply with the charity’s governing documents and law

Act in the charity’s best interests

Manage the charity’s resources responsibly; Act with reasonable care and skill and take advice where necessary

Ensure the charity is compliant with statutory accounting and reporting requirements

The person specification sets out the essential qualifications, experience, skills, knowledge, personal attributes and other requirements, which the post holder requires to perform the role to a satisfactory level. Without these qualities, the applicant cannot be appointed to the post.

Skills and experience

Essential

• An understanding of the legal duties, responsibilities and liabilities of trusteeship
• Successful track record of consistent achievement at board or executive level
• Robust governance experience
• Knowledge and understanding of equal opportunities
• Excellent oral and written communication skills

Desirable

• Medical / clinical background
• Digital leadership skills
• Fundraising experience
• Marketing experience
• Knowledge of working within the charity and/or healthcare sector

Personal attributes

• Empathetic
• Team player
• Able to work under pressure
• Collaborative
• Ambassador for St Giles Hospice
• Strategic thinker

Key tasks and responsibilities

The role entails but is not limited to:

• Ensuring that St Giles complies with all its governing documents, charity law and other legislation or regulations
•  Attending and contributing to Board meetings/sub-committee meetings
• Representing St Giles at events, conferences and media as and when required
• Bringing impartiality to decision making
• Always acting in St Giles’ best interests and with reasonable care and skill to provide clear strategic direction
• Proving guiding principles and overall plans for St Giles to progress against the strategy objectives
• Ensuring the financial stability, probity and sustainability of the organisation in relation to the financial aspects of the charity to safeguard the charity’s reputation and values
• Adhering to the Trustees code of conduct (known as the Trustee Charter) and comply with it
• Supporting and advising the Executive Leadership Team in your areas of expertise
• Being collectively responsible for the governance of the charity with other Board members
• Overseeing organisational risk registers, ensuring adequate assurance is provided or risk mitigations in place
• Exercising control over the financial affairs and protecting its assets
• Ensuring the effective and efficient administration of the charity
• Protecting and managing the property of the charity and ensuring the proper investment of the charity’s funds
• Ensuring and maintaining efficient administration of funding, insurance and premises
• Sitting on recruitment/disciplinary panels as and when required by the Head of HR
• Ensuring the Boards agreed position is represented when speaking publicly on behalf of the organisation
• Ensuring information gained during the course of working as a Trustee is kept confidential and in particular the contents of emails and board papers

Brief

There are always jobs to be done to care for the Museum – replacing light-bulbs, deep cleaning, oiling locks, and painting – helping to improve the visitor experience and protect the artefacts. We rely on our maintenance team to build and create displays, and to maintain, restore and repair our collection. Whether you are a skilled craftsperson, or good at DIY, we have a project for you to help.

This back of house role is for you if you are a hands-on team player, have some experience or interest in a craft/trade and are physically fit.

Purpose of Role

Under the direction of the Maintenance Team Leader, there are several tasks that are carried out:

· General maintenance tasks to restore, repair and maintain Milton Keynes Museum buildings, machines and exhibits

Key elements

After relevant training has been provided:

· General DIY and maintenance tasks, including painting and decorating

· Create, repair and maintain buildings and displays in the museum, including emergency repairs

· Moving the collection

Your profile

What we are looking for:

· Interest in the museum, its historic collections and its ongoing story

· Attention to detail and ability to work well under pressure

· Ability to work as part of a dedicated team as well as individually

· Physically fit, able to work outdoors and on uneven/high surfaces

· DIY enthusiasts and/or skilled Craftspeople (Carpenters, Plumbers, Electricians, Blacksmiths, Builders…) 

· Good understanding of relevant health and safety issues

We are looking for individuals to join our Board in 2025. In recent years we’ve increased and diversified the membership of the Board including the launch of our Associate Board Member programme in 2023. We are looking to continue this work with dynamic and committed people to support further growth and development, building on our achievements.

We want to recruit new Board Members, alongside an opportunity for two Associate Board Members.

Being a Board Member

Board Members play an integral role in providing robust governance and stewardship, in externally supporting future development through advocacy with regional, national and international stakeholders, potential funders and partners from the public and private sectors. Board Members benefit from working with a small, creative and enthusiastic team on the strategic development of the organisation.

What is an AND Associate Board Member?

We have developed a 12 month programme for two Associate Board Members. These roles will work alongside the AND Board of Trustees, and have been designed as a development  programme aimed to support potential candidates who do not yet have (sufficient) board-level experience, or the required availability, but have the passion and potential to be a future AND Board member.

The Associate Board Member roles have been created to support individuals who are currently under-represented in the cultural sector, providing greater access to training opportunities, and to add further diversity and richness of perspective to the organisation.

Associate Board Members will:

• bring unique experience from their field of expertise 
• share our passion for new ideas and artforms
• place inclusion and engagement at the heart of our culture and vision
• be provided with relevant shadowing, mentoring or training opportunities to support their skills development over 12 months
• attend quarterly AND Board meetings (without legal responsibility or voting rights) 
• have the opportunity to apply to become a Board Member after 12 months

It is not necessary to have governance/board-level exposure or experience, but a general understanding of how boards work is required.

If you feel that you don’t quite meet the person specification in the recruitment pack but you’re excited and interested in the opportunity, please get in touch following the application process outlined below.

Joining the AND Board as a Trustee

We are currently looking for individuals to join the AND Board with experience in the following areas: 

• Strategic Regional Public Sector Knowledge
• Environmental Sustainability
• Charity Finance 
• PR / Digital Communications
• Regional commercial business knowledge across the creative sector, immersive and digital technologies

This isn’t an exhaustive list, and we’re interested in hearing from anyone who believes they have skills or experience to positively contribute to the organisation. We’re also looking for candidates interested in exploring a Vice Chair role with a view to future succession planning for AND Chair. We’re committed to opening up opportunities to people who are currently under-represented in the cultural sector, and we particularly welcome applications from candidates from ethnically diverse backgrounds, Disabled candidates and candidates under 30.

What is it like to be on the AND Board?

Read an interview with our Trustees Sam Bompass and Katie Moffat about being on the AND Board.

About AND

AND is an arts organisation known for creating radical, site-responsive projects at the intersection of art, technology and digital culture.

Working across the UK and internationally, AND commissions artists to explore the social, environmental and ethical implications of emerging technologies. Our portfolio includes large-scale outdoor artworks, exhibitions, research programmes, residencies, online projects and our flagship AND Festival — a nomadic biennial bringing cutting-edge digital experiences to diverse locations.

Our work often takes place in unexpected settings, from post-industrial towns to natural landscapes, creating space for bold experimentation and critical reflection. At our core, we champion interdisciplinary collaboration and are committed to inclusive, sustainable practices that challenge what is considered ‘normal’ in culture today

Practical Details

AND’s Board currently meets for a minimum of four times a year, through a mix of online, and in person meetings in Manchester (UK). There are additional, occasional meetings and sub-committee groups which can be attended via video call. We are particularly interested in hearing from North-based candidates, especially those with regional public sector or commercial business expertise, although we are open to applications from candidates from across the UK.

This is an unpaid role. You’ll need to commit around a day a month to the role. AND will reimburse reasonable travel expenses to meetings in full.

How to apply

• Read our AND Board Membership Recruitment Pack or our AND Associate Board Membership Pack
• If you’d like to speak informally about becoming an AND Board Member or Associate Board Member, you are welcome to request a conversation by Friday 30 May 2025
• Following this, we ask for a CV along with a short written statement (max 1 page) / video (max 3 minutes) to be submitted by Midnight Sunday 22 June 2025 with AND BOARD MEMBER ROLE or AND ASSOCIATE BOARD MEMBER ROLE as the subject field.
• Complete an Equal Opportunities Form (submitted anonymously)

Make a real difference to children in Wales with a life-shortening condition by becoming a Fundraising Volunteer today!

As a Fundraising Volunteer you’ll assist with fundraising events and collections throughout the year, as and when you can.

You’ll engage with members of the public and use your knowledge of your local area to promote the work of Ty Hafan.

By becoming a fundraising volunteer, you'll help us raise essential funds for children with life-shortening conditions and their families. 

Considerations:

Age requirement: 16 (If under 18 you will be required to provide parental permission)

Location: Throughout South/West Wales

Commitment: Flexible

Background checks: We will ask you to provide us with the details of two referees. A DBS check may be required for roles with more responsibility.

We welcome applications from individuals with disabilities and are committed to providing reasonable adjustments. Please let us know if you require any adjustments during the informal chat for this role.

Activities include:

• Take part in our bucket collections throughout the year in town/city centres, supermarkets, shopping centres and other venues. You'll be added to our mailing list and receive occasional emails throughout the year with information about upcoming volunteering opportunities. You can then register your interest when you see something that appeals to you

• Use your knowledge of your local area to place collection tins in your community, visiting the premises on a regular basis and count and bank the money on our behalf

• You will promote Ty Hafan fundraising events and campaigns in your community (for example Tea for Ty Hafan) and encourage others to register to hold their own tea party

•You will encourage local community groups and organisations to support and fundraise for Ty Hafan, using your existing networks and knowledge of your community

• You will work closely with the Regional Fundraiser to maximise all opportunities within your area

This role is purely voluntary and this arrangement is not a legally binding one or an employment contract.

Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.

"Be the Change, Fill the Bucket!"

Various locations (Cambridgeshire, Buckinghamshire, Nottinghamshire, Rutland)

SUMMARY

Prison volunteers are the backbone of Fine Cell Work. Supported by the Fine Cell Work programmes team and by other staff at the FCW office, they teach and administer FCW stitching groups in prisons.

Our prison volunteers work in teams to organise classes and teach our stitchers, as well as to provide information to the prison and to the FCW office. The precise mix of skills and tasks will vary slightly from prison to prison.

Volunteering in prison for Fine Cell Work ideally requires not only a good level of needlework skill but also some teaching experience and/or experience of working with socially-excluded groups. Volunteers must be patient and non-judgemental in order to work effectively.

This document describes the role of prison volunteering teams as a whole. Individuals who do not have all the skills described below may find a role alongside other volunteers who do.

PURPOSE

• Developing stitchers’ skills and confidence
• Acting as FCW ambassadors in the prison
• Building effective working relationships with prison staff, stitchers, and other volunteers
• Providing information to the FCW office for administrative and evaluative purposes

ACTIVITIES

Teaching and support

• Teaching prisoners to stitch FCW products using our premade kits
• Encouraging and supporting stitchers to take on responsibility as class coordinators and peer mentors
• Encouraging and helping prisoners who wish to undertake our accredited training courses with the Open College Network

Admin and liaison

• Ensuring a supply of kits and training materials appropriate to stitchers’ individual skill levels and learning needs
• Returning completed kits to the FCW office with invoices
• Regularly communicating with the Fine Cell Work programmes team

Monitoring and information-gathering

• Ensuring accurate record keeping of stitchers' pay, productivity and progress 
• Occasionally gathering other information requested by the office

Meetings/training

• Participating in occasional volunteer meetings
• Participating in training and workshops as requested by FCW or the prison

SKILLS, QUALIFICATIONS, AND EXPERIENCE NEEDED

Essential

• Support for FCW’s ethos
• Ability to observe boundaries in personal behaviour
• Teamwork
• Experience of tapestry and/or embroidery techniques
• Reliability, patience and flexibility
• Accurate record-keeping
• Access to the internet
• Able to use email and word processors to a basic level
• Ability to travel to prison

Desirable

• Teaching experience and/or experience of working with vulnerable and socially excluded groups
• Able to use spreadsheets to a basic level
• Access to a car

You must be over 18 to carry out this role.

COMMITMENT REQUIRED

Prison volunteers generally run classes for two hours every 2 weeks.

With travel time and some admin work after groups we ask prison volunteers to set 
 aside a morning or afternoon every 2 weeks.

We hope that most prison-based volunteers will be able to commit themselves to working with us for at least a year or two as this allows time for group participants to complete qualifications and develop their skills to a high standard.

LOCATION

Volunteers work in prisons around the UK dependant on where groups are based.

SUPERVISION AND COMMUNICATION

Each group has a lead volunteer who reports to the Volunteer & Programmes Manager at the Fine Cell Work office however we do encourage regular communication between the programmes team and all volunteers.

We also have regular reflective practice sessions for prison volunteers which take place on Zoom every other month.

BENEFITS

Fine Cell Work will cover your travel costs and out-of-pocket expenses related to posting kits to the office. We can also pay out-of-pocket expenses for purchasing materials and other items, but you must agree this in advance with the Production team at Head Office.

We provide induction training before you start volunteering in prison, and training thereafter at intervals throughout the year.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Wheels for All aims to promote inclusive cycling through a range of successful community engagement programmes that give people the opportunity to cycle on a regular basis. Our Volunteers bring our cycling programmes to life, they make sure everyone feels included, they inspire others, they increase confidence, they maintain bikes and make sure that cycling is accessible to everyone.

From meeting/greeting participants, leading elements of the activity, providing encouragement, helping to move equipment to/from storage, and assisting to check working order of cycles, your support will make a huge difference to our participants and carers who attend our inclusive cycling sessions. Training is provided to all volunteers, with other opportunities to attend and participate in external training where relevant.

As a valued Wheels for All volunteer you will:

• Make a difference to the lives of disabled people
• Meet new people
• Make new friends and join social activities
• Connect with your community through supporting a local project
• Develop your skills at our sessions and relevant training courses
• Reap mental health and wellbeing benefits of helping others
• Build experience for references
• Receive a lot of appreciation from our participants and carers! 
• Be able to claim reasonable expenses in line with our Volunteer Expense Policy
• Receive Wheels for All branded uniform 
• Access the volunteer Wheels for All training 
• Enjoy the amazing Charities culture 

What are we looking for?

• Approachable and friendly nature
• Great interpersonal and communication skills
• Empathy and understanding of how people can react differently to certain situations or triggers
• Patience and an inclusive approach to engagement
• Adaptable and flexible to changing circumstances
• Effective as part of a team
• Positive attitude
• Honesty and integrity
• Excellent organisational skills and initiative
• Some cycling experience (although not essential)

Volunteers aged 18 or under must be accompanied by a parent or guardian and all volunteers must be happy to undertake a DBS check and collect references. 

Fundraising Volunteer OXFORDSHIRE

Do you have bags of enthusiasm and are good at organising events? If yes, volunteer for the RSPCA as a Fundraiser and have fun and meet new people whilst raising vital funds for animals in need in your area!

Overview of opportunity

As a Fundraising Volunteer, you will play a vital part, in organising and assisting with our fundraising activities. All the proceeds from these activities go directly towards the essential animal welfare work that we do at branch level.

The RSPCA OXFORSHIRE Branch

The OXFORDSHIRE Branch was founded int 1875 we have been saving animals for over 150 years and are proud to be one of the oldest welfare charity around. It has always been our vision to live in a world where all animals are respected and treated with compassion, so our volunteers and employees work tirelessly to ensure that all animals can live free from pain and suffering.

Through our numerous campaigns, we seek to raise standards of care, and awareness of issues, affecting animals today. We rely heavily on our volunteers who play a significant role in enabling us to carry out this important animal welfare work every day!

The OXFORDSHIRE Branch is one of the branches of RSPCA, but we are also a separately registered charity looking after animals in our local area. Much of the animal welfare work of RSPCA is carried out through local branches, which is run by volunteers who have the support of the National Society of RSPCA.

Fundraising Volunteer responsibilities

· Organise, advertise, and promote fundraising activities to raise vital funds to improve animal welfare.

· Plan and participate in organised events for fundraising over an agreed period.

· Communicate all planned activities with staff and other volunteers.

· Work alongside other volunteers, staff, and members of the public, ensuring excellent customer service at all times.

· Ensure best practice in fundraising and that it is legally compliant.

What we are looking for in a Fundraising Volunteer

· Someone who is flexible and can offer an ongoing commitment.

· Lots of enthusiasm to help us raise much needed funds

· Good communication and organisational skills

· Friendly and approachable

· Ability to work on own initiative

What we can offer you as a Fundraising Volunteer

· You will be making a massive difference to the welfare of the animals in your area.

· Join a community which will enable you to meet new people and make new friends.

· Learning new skills through our comprehensive induction and training programme.

· Enhance your CV by adding your volunteering experience and newly acquired skills.

BRANCH TRUSTEE - Fundraising Volunteer (RSPCA OXFORDSHIRE)

Do you have bags of enthusiasm and are good at organising events? If yes, volunteer for the RSPCA as a Fundraiser and have fun and meet new people whilst raising vital funds for animals in need in your area!

Overview of opportunity

As a Fundraising Volunteer, you will play a vital part, in organising and assisting with our fundraising activities. All the proceeds from these activities go directly towards the essential animal welfare work that we do at branch level.

The RSPCA OXFORSHIRE Branch

The OXFORDSHIRE Branch was founded int 1875 we have been saving animals for over 150 years and are proud to be one of the oldest welfare charity around. It has always been our vision to live in a world where all animals are respected and treated with compassion, so our volunteers and employees work tirelessly to ensure that all animals can live free from pain and suffering.

Through our numerous campaigns, we seek to raise standards of care, and awareness of issues, affecting animals today. We rely heavily on our volunteers who play a significant role in enabling us to carry out this important animal welfare work every day!

The OXFORDSHIRE Branch is one of the branches of RSPCA, but we are also a separately registered charity looking after animals in our local area. Much of the animal welfare work of RSPCA is carried out through local branches, which is run by our Operations Manager and a team of fantastic volunteers who have the support of the National Society of RSPCA.

Fundraising Volunteer responsibilities

· Organise, advertise, and promote fundraising activities to raise vital funds to improve animal welfare.

· Plan and participate in organised events for fundraising over an agreed period.

· Communicate all planned activities with staff and other volunteers.

· Work alongside other volunteers, staff, and members of the public, ensuring excellent customer service at all times.

· Ensure best practice in fundraising and that it is legally compliant.

What we are looking for in a Fundraising Volunteer

· Someone who is flexible and can offer an ongoing commitment.

· Lots of enthusiasm to help us raise much needed funds

· Good communication and organisational skills

· Friendly and approachable

· Ability to work on own initiative

What we can offer you as a Fundraising Volunteer

· You will be making a massive difference to the welfare of the animals in your area.

· Join a community which will enable you to meet new people and make new friends.

· Learning new skills through our comprehensive induction and training programme.

· Enhance your CV by adding your volunteering experience and newly acquired skills.

Join us in making a real difference to the lives of animals in need

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role. 

Shout is the UK’s only free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. When people text 'Shout' to 85258, they are connected to a Shout Volunteer for a text conversation. Our volunteers provide a safe space for people to share what's causing them distress, while showing warmth and compassion.

Tasks and Responsibilities

If your application is successful, you’ll be enrolled in a training group. New groups start every two weeks.

Shout Volunteers receive 25 hours of free training in communication, listening, managing and assessing risk, and problem solving. The training is self-paced and done online. You’ll learn how to bring people in distress to a place of calm and practice skills that will be useful to you throughout life.

As we are investing in you throughout your time with us, our hope is that you will complete the training in a timely manner and look at this as a longer term commitment. The experience you gain over time is valuable and our goal is to have volunteers commit to 200 hours on the platform, which can take up to two years to complete, as we ask you to take one 2-4 hour shift per week. 

Our Volunteer Training Support team is here to support you, answer any questions and provide feedback during training and throughout your time with Shout. You’ll be joining an incredibly supportive volunteer community and have access to the resources you need to do your role.

As a volunteer, you’ll be supporting people in distress, so it’s important we see the skills required to do that while you are in training. While most trainees complete the training and go on to volunteer, not everyone will pass the training. If this happens, there are other ways you can still support us.

Selection Criteria

A Shout Volunteer is kind and compassionate, a good listener, and has the ability to remain calm when supporting people in crisis. You will also:

• Understand the difference between being friendly and being a friend

• Be aware of your own mental health and wellbeing

• Be open-minded

• Be supportive

• Be reliable

• Be discreet and able to respect confidentiality at all times

• Be accepting and non-judgemental

• Be passionate about contributing some of your time to a cause such as Shout

• Adopt a growth mindset, and be willing to accept feedback

Requirements

• You must live in the United Kingdom or New Zealand while volunteering. 
• You must be over 18 years of age.
• You will need a reliable internet connection and a private place to take your shift.
• All of your volunteering must be done using a laptop or desktop computer and Google Chrome.

It’s worth spending time thinking about the nature of the role, and whether it’s right for you. We support all texters, regardless of race, religion, sexual identity or issue. You will need to be comfortable addressing topics frequently discussed with texters (suicide, self-harm, depression, etc.) without compromising your own mental health. 

Before you apply, please consider whether either of the following applies to you:

• Have you recently experienced grief, loss or change issue/s? For example; someone close to you has been ill or has died, you’ve lost your job, your relationship has ended.

• Is your current mental health and wellbeing in a place such that the stress and pressure of listening to the challenges of others would bring additional burden to you personally?

Benefits to Volunteers

The role is rewarding and can save lives. Shout Volunteers tell us they gain a sense of pride, satisfaction and purpose from taking conversations. They also tell us that their own wellbeing increases, they learn valuable skills and gain experience they can use at work and in their personal lives.

Volunteering can also be a great addition to your CV. You do not need to have any past experience in mental health to be a Shout Volunteer - we’ll provide you with all the training and support you need to do the role.

Application Process

You will need to create your account and fill in the application using a laptop or desktop computer and in a Google Chrome browser. This is a standard requirement for all of our systems at Shout, from the application through to the platform.

You should leave up to an hour to complete the form. As Shout is a text based service and we do not conduct in person interviews for our volunteer candidates what you write in your application and the strength of your references are how we get to know you. 

We appreciate when candidates take the time to write thoughtful, considered answers. We recommend you review your application with an eye toward things like spelling, grammar and punctuation. While some of our texters will occasionally reach out using more informal text speak, our volunteers respond in full sentences and double check their messages for accuracy before hitting send. 

Your application will be reviewed once we have received responses from both of your references. We ask for a personal reference and a professional reference. The personal reference can be a friend or colleague but the other must be someone who knows you professionally or has supervised you in some way. 

This could be a manager or supervisor from where you work or a teacher or educator from where you study. We recommend you choose references who are able to speak to your ability to fulfil the selection criteria outlined above.

We do not accept references from family members. This includes your partner or their relatives, your children, siblings, aunts, uncles, cousins, grandparents or godparents. 

Please allow up to a month for us to review your application and return a decision. 

If your application is approved, you can book your place on training. Training groups usually start every two weeks and spaces are available to book a couple of months ahead. While you are in training and before you are allowed on the platform we will carry out a background check.

Trustees play a vital role in ensuring Wythenshawe Foodbank meets its core purpose by overseeing the management and administration of the charity and ensuring that the foodbank has a clear strategy in line with our vision and goals.

What will you be doing?

Wythenshawe Foodbank are part of the Trussell network. We employ two members of staff and have approximately 30 regular volunteers, in addition to volunteers from local organisations who support us at specific events such as food drives.

We are seeking two new trustees with an interest in helping others, who are willing to uphold the food bank’s values, and who can bring life experience to the board of trustees. Trustees have collective responsibility for the governance of the organisation and for all decisions made by the board. They set the strategic direction for the charity, ensuring alignment to its values, and are responsible for setting organisational policy, defining goals, agreeing the financial plan, evaluating performance, and ensuring that strong relationships are maintained between the trustees, staff, volunteers, and users of the charity’s services.

Key tasks

• approve, support and guide the charity’s purpose, vision, strategy, goals and objectives to manage the charity’s resources responsibly, including ensuring the charity’s assets are used only to carry out its purpose, avoid undue risk and not over-commit the charity
• act with reasonable care and skill, giving your time, thought and energy to your role.
• serve as an additional promoter of the food bank in the community.
• ensure the charity is accountable, actively complying with statutory accounting and reporting requirements and the law.
• help promote the organisation to a broader audience of potential funders and beneficiaries.
• represent, and present on behalf of, the food bank at meetings and conferences as and when required
• ensure the food bank has appropriate procedures to: comply with current legislation and good practice; including employment, health and safety, equal opportunities, safeguarding & GDPR compliance/data protection etc.
• regularly communicate to the rest of the trustee board via trustee meetings or any other communication, any relevant information and/or developments regarding fund raising or grant applications.
• prepare for and regularly attend and participate in trustee meetings.

What are we looking for?

We are looking for people who want to help their local community and work towards the eradication of food poverty whilst supporting the food bank to continue to provide emergency food to people who find themselves in crisis. Our ideal candidates would demonstrate:

• knowledge of and commitment to the work of Wythenshawe Foodbank
• a commitment to equality, social justice and the need to eradicate food poverty
• willingness to actively participate in discussions concerning the needs of the foodbank’s beneficiaries and staff, and act in the best interest of the charity
• sound, independent judgement and the ability to think creatively
• the ability to work effectively as a team member and demonstrate a willingness to learn and develop 

The food bank would particularly welcome applications from those with experience in one (or more) of the following areas: 

• Funding & Grants, for example: experience of fundraising and writing grant bids; experience of promotion/influencing organisations and businesses regarding donations and fundraising
• Social Media, for example: creating digital and social media strategy and plans to increase engagement, internally in the charity and externally to the public; communications and engagement experience using multiple platforms

Whatever your background, we want to make sure you are supported and empowered and enjoy your time volunteering with us. We know that having volunteers from a diverse range of backgrounds, with varying experiences, can help to make what we do as effective as possible. As such, we welcome all applicants regardless of age, background or beliefs. We also encourage those with lived experience of poverty to apply.

What difference will you make?

As a trustee you are providing a vital holistic support function in your local community, ensuring a dignified experience to anyone visiting or anyone who comes into contact with Wythenshawe Foodbank.