Communications volunteer volunteer roles
Connection Support has a range of services providing support to people at risk of homelessness or on the edge of needing social care. We work with people made vulnerable through debt, mental health issues, substance misuse, learning disability, and physical disabilities.
Volunteers play a key role in the provision of vital services to our clients.
Could you prevent loneliness and isolation in your community and become a befriender?
- Do you have 2-3 hours a week to give to a client suffering from loneliness or mental health? (For a mutual agreement of time and locations that meet clients’ needs)
- Can you offer support, through a listening ear and be a positive influence in a client’s life to help build self-esteem and confidence?
- Will you enable our clients to benefit from knowing someone is there to listen, be a friend, and check in on their wellbeing?
If you can answer ‘yes’ to these questions, then we would love to hear from you!
Key responsibilities
Your role will include, but is not restricted to the following tasks:
- Carry out weekly checks with the clients you are supporting. This can be in a variety of settings, e.g., family home, support home, or in the community (via face-to-face meetings, phone or video calls)
- Have fun, take clients on outings, and maybe share a hobby, sport, or an interest
- Collect prescriptions for clients and assist with their weekly shop
- Help clients rediscover social skills and confidence by building up and maintaining a close relationship
- Report any concerns to the Volunteer Coordinator
Skills required
No qualifications or volunteering experience is required; however, the below skills are essential:
- A non-judgemental approach
- Good listening and communication skills
- Reliable and trustworthy
- Respect confidentiality
- Be able to work on own initiative
- Ability to build effective working relationships with clients in a non-patronising way
Connection Support has a range of services providing support to people at risk of homelessness or on the edge of needing social care. We work with people made vulnerable through debt, mental health issues, substance misuse, learning disability, and physical disabilities.
Volunteers play a key role in the provision of vital services to our clients.
Could you prevent loneliness and isolation in your community and become a befriender?
- Do you have 2-3 hours a week to give to a client suffering from loneliness or mental health? (For a mutual agreement of time and locations that meet clients’ needs)
- Can you offer support, through a listening ear and be a positive influence in a client’s life to help build self-esteem and confidence?
- Will you enable our clients to benefit from knowing someone is there to listen, be a friend, and check in on their wellbeing?
If you can answer ‘yes’ to these questions, then we would love to hear from you!
Key responsibilities
Your role will include, but is not restricted to the following tasks:
- Carry out weekly checks with the clients you are supporting. This can be in a variety of settings, e.g., family home, support home, or in the community (via face-to-face meetings, phone or video calls)
- Have fun, take clients on outings, and maybe share a hobby, sport, or an interest
- Collect prescriptions for clients and assist with their weekly shop
- Help clients rediscover social skills and confidence by building up and maintaining a close relationship
- Report any concerns to the Volunteer Coordinator
Skills required
No qualifications or volunteering experience is required; however, the below skills are essential:
- A non-judgemental approach
- Good listening and communication skills
- Reliable and trustworthy
- Respect confidentiality
- Be able to work on own initiative
- Ability to build effective working relationships with clients in a non-patronising way
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
Would you like to volunteer in a customer facing role at RNIB's Products for Life Store in London? Could you be the welcoming face of RNIB? Do you have good communication skills and enjoy meeting and helping people? We need friendly, enthusiastic people like you to give visitors to our Products for Life Store the best possible experience when they come to us for information about our products and services or general enquiries. Products for Life Store consultations are a great way of customers finding out about the products that RNIB offers, and give customers the chance to try and view products.
The role involves welcoming customers and assisting customers to view and try products before they buy, recording purchases on the till (training will be provided) and some admin tasks such as using excel, checking stock lists and processing payments.
We are looking for volunteers with a welcoming and friendly nature, who enjoy interacting with customers and have some experience of Microsoft Office and Excel.
The Products for Life Store is a friendly and supportive team and ideally, you will have some flexibility to fit in with the needs of the Products for Life Store.
How often will I be needed?
- 1 Days per Week
Key requirements
- This role requires 1 reference.
Location
Region
- Greater London
Additional location information
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The Grimaldi Building, 154a Pentonville Road, London, N1 9JE. A five to ten minute walk from three nearby train stations: King’s Cross, Euston and St Pancras International.
Connection Support has a range of services providing support to people at risk of homelessness or on the edge of needing social care. We work with people made vulnerable through debt, mental health issues, substance misuse, learning disability, and physical disabilities.
Volunteers play a key role in the provision of vital services to our clients.
Could you prevent loneliness and isolation in your community and become a befriender?
- Do you have 2-3 hours a week to give to a client suffering from loneliness or mental health? (For a mutual agreement of time and locations that meet clients’ needs)
- Can you offer support, through a listening ear and be a positive influence in a client’s life to help build self-esteem and confidence?
- Will you enable our clients to benefit from knowing someone is there to listen, be a friend, and check in on their wellbeing?
If you can answer ‘yes’ to these questions, then we would love to hear from you!
Key responsibilities
Your role will include, but is not restricted to the following tasks:
- Carry out weekly checks with the clients you are supporting. This can be in a variety of settings, e.g., family home, support home, or in the community (via face-to-face meetings, phone or video calls)
- Have fun, take clients on outings, and maybe share a hobby, sport, or an interest
- Collect prescriptions for clients and assist with their weekly shop
- Help clients rediscover social skills and confidence by building up and maintaining a close relationship
- Report any concerns to the Volunteer Coordinator
Skills required
No qualifications or volunteering experience is required; however, the below skills are essential:
- A non-judgemental approach
- Good listening and communication skills
- Reliable and trustworthy
- Respect confidentiality
- Be able to work on own initiative
- Ability to build effective working relationships with clients in a non-patronising way
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About YAUK
We are a not-for-profit organisation passionate about improving the lives of young people across the UK and believe that every young person should have the opportunity to succeed regardless of their background or circumstances.
Our work involves using up-and-coming research and advocacy to address issues affecting young people, such as climate change, unemployment and skills training, and inclusion and diversity. We are firmly committed to improving young people's lives and believe that our unique and successful approach to achieving our vision will change lives for the better.
Please note that this is a VOLUNTEER role.
Responsibilities may include
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To complete research tasks in line with timelines and agreed deadlines
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To help plan, write, edit and proofread reports, literature reviews and related writings
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To work alongside others in managing a workload, and actively communication
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To analyse and interpret research data (mainly qualitative, secondary data analysis)
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To support and be accountable to the senior researcher
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To assist in the design and planning of projects and research work
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To follow ethical guidelines
Requirements:
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To have knowledge on children’s human rights in the UK and other related areas
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To have experience as a Research Assistant or Researcher or equivalent role in related areas
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Experience in qualitative research methods and secondary data analysis, quantitative experience a plus
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To be able to work well as part of a team and independently
Benefits
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This is a UK based 100% fully remote and flexible role
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Supportive Team and Management to enhance your skills and build on your experience.
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Your work will help transform and empower many young people’s lives, rights and interests and assist in promoting equality for all young people.
Why volunteer with us?
We are a supportive and friendly organisation that takes pride in developing and nurturing our staff and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations.
We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organisation, enhance your skills, and gain valuable experience to help you begin your career in Research as we endeavour to grow our organisation and continue to make positive changes to the lives of young people. If this sounds like you and you are interested in applying for this position, please submit your CV.
We look forward to hearing from you!
Provide a cover letter explaining why you want to volunteer with us, and explain a situation in the past where you have used your own initiative to complete a task.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support a startup helping students in Uganda access reproductive health services ❤️
Wekume is a comprehensive mobile app designed to provide university students in Uganda with seamless access to reproductive health services, including counseling, testing, products, and health education, while also offering personal development resources like business incubation and career-building opportunities.
Partnerships Director
Volunteer Role Description (remote, unpaid)
Strategic Partnership Development: Identify, cultivate, and manage relationships with potential partners, including universities, healthcare providers, NGOs, and corporate entities.
MoU Drafting and Negotiation: Draft, negotiate, and finalize Memorandums of Understanding with partners to ensure clear, mutually beneficial agreements.
Relationship Management: Maintain and strengthen existing partnerships through regular communication, meetings, and collaborative initiatives.
Collaborative Strategy Implementation: Work closely with internal teams to align partnership strategies with Wekume’s goals and objectives.
Impact Measurement and Reporting: Develop metrics to assess the effectiveness of partnerships and provide regular reports on progress and outcomes.
Networking and Representation: Represent Wekume at industry events, conferences, and meetings to promote our mission and identify new partnership opportunities.
Innovation and Growth: Explore innovative partnership models and growth opportunities to ensure Wekume remains at the forefront of SRH education and services.
PS: MAKE SURE TO INCLUDE A CV
Weekly Time Commitment
7-9 hours per week
Duration of Volunteer Role (remote)
6+ months
We connect professionals with impact startups matching their causes, skills & schedule.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraisers wanted to support East London Waterworks Park in developing and implementing our fundraising strategy.
East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces.
We are looking for fundraisers to contribute to our community-led fundraising strategy, to develop relationships with funders and to write funding applications.
You would join our fundraising circle, which coordinates our fundraising efforts. It is currently exploring grant opportunities and developing relationships with businesses and other funders. We meet online on Google Meet and volunteers complete agreed tasks remotely.
If you have experience in writing grants and funding applications, corporate fundraising, philanthropy, or any other aspect of fundraising, it would be great to hear from you.
We are keen fundraisers but we are lacking professional expertise and experience and we would love your help and input. We would welcome one-off advice on the phone or in person, as well as longer term volunteers.
We would also love to hear from potential volunteers without experience but with transferable skills.
East London Waterworks Park is an exciting and ambitious project. Without funding we won’t be able to make it happen, so you will be directly contributing to the creation of a new biodiverse community-owned park with free access natural swimming ponds.
East London Waterworks Park is a charity campaigning to create a new biodiverse park with natural swimming ponds, forest schools and community spaces




Mencap New Forest is seeking a Chair of Trustees to lead our Board, drive our vision, and champion people with learning disabilities. This is your chance to make a lasting impact on our community.
What will you be doing?
Role Summary
Our Board of Trustees work to improve the lives of people with a learning disability, exercising good governance and following all necessary policies and procedures.
The Chair of Trustees will:
- Provide leadership and direction to the board of Trustees and enable the Board to fulfill their responsibilities for the overall governance and strategic direction of the organisation.
- Ensure that the organisation pursues its objects as defined in its governing document, charity law, company law and other relevant legislation/regulations.
- Work in partnership with the chief executive, senior staff members and support the employees, helping them achieve the aims of the organisation; and to optimise the relationship between the Board of Trustees and the staff.
- Facilitate the Board of Trustees in stimulating well-rounded and carefully considered strategic decision-making.
What are we looking for?
Person Specification
As an organisation we are particularly keen to ensure that our Trustees are fully representative of the community in which we work and we would warmly welcome applications from people with a diverse range of background, ethnicity, gender, culture and physical ability.
Essential
- Commitment to the charity’s objects, aims and values and willingness to devote time to carry out responsibilities.
- Understanding and acceptance of the legal duties, responsibilities and liabilities of Trusteeship and adhering to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership.
- Strategic and forward looking vision in relation to the charity’s objects and aims.
- Good, independent judgement, political impartiality and the ability to think creatively in the context of the organisation and external environment. Good communication and interpersonal skills and the ability to respect the confidences of colleagues.
- Balancing tact and diplomacy with willingness to challenge and constructively criticise.
Desirable
- Leadership skills exercised through a period change
- Experience of chairing meetings, committee work, some experience of charity fundraising
What difference will you make?
As Chair of Trustees, you will have a profound impact on the future of New Forest Mencap. Your leadership will help us continue and expand our vital services, from social clubs and life skills workshops to advocacy and employability support. By shaping our strategy and ensuring strong governance, you will enable us to reach more people with learning disabilities, empower their families, and build a more inclusive community.
Time commitment
Trustee appointments will initially be for a term of 3 years which may be extended to a second term, or more. The Board of Trustees currently meets monthly in New Milton. We aim to meet for 2 hours, although recent increased activity has tended to extend the time to 3 hours. *The Board recognizes that it would be better to move to a bi-monthly or quarterly schedule, and would like to do so in future. Trustees receive Committee meeting papers a week before the meeting to enable them to prepare for the meeting.
Before you apply
The TrusteeWorks Team at Reach Volunteering are supporting New Forest Mencap with their Chair recruitment. Applications should be made via TrusteeWorks in the first instance.
Please provide:
· A supporting statement, clarifying your motivation for application for the role of Trustee and identifying how your skills and experience match the requirements of the role
· A comprehensive CV including description of your achievements and contact details of two referees.
Please send applications and enquiries to: the TrusteeWorks team at the email address provided.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
FoBV is seeking four new Trustees to serve on the Board of Trustees of the Friends of Bennerley Viaduct (FoBV) at a very exciting time in the life of this organisation.
About us:
Bennerley Viaduct, known locally as the ‘Iron Giant’, is one of only two wrought iron railway viaducts remaining in the UK. It was built in 1877 by the Great Northern Railway Company but was closed to rail traffic in 1968. It is now a Grade II* monument, beloved in the area.
Saved from demolition following a public enquiry in 1980 the Bennerley Viaduct stood dormant for 40 years until 2020. In 2020 FoBV was formed as a CIO to bring together the community that was interested in this structure and its surrounding environment. FoBV have since worked in partnership with the owners of the viaduct, Railway Paths Limited (RPL), and funders to restore the viaduct for public access and bring it to life with a programme of activities.
FoBV now lease the viaduct from RPL and has successfully attracted funding for the restoration of the viaduct and activity programmes from NHLF, Severn Trent Community Fund, World Monuments Fund amongst many others. FoBV has also worked in partnership with Broxtowe Borough Council to secure funding to deliver a new visitor centre, café and accessible ramp for the viaduct as part of the Kimberley Town Bid.
We now need to strengthen the existing Board of Trustees to oversee this next stage of the life of the ‘Iron Giant’ as we complete the new visitor centre and its fully accessible eastern ramp. We are looking for Trustees specifically with skills in Marketing & social media, Fundraising & Grants, Hospitality sector and Learning.
What does it Involve?
As a member of the board of trustees, you’ll be involved in:
· Setting the FoBV’s strategic direction, setting goals/targets and monitoring progress
· Ensuring the effective and efficient administration and financial stability of FoBV and its assets
· Joining a sub-committee or working group of the board based on your skills and experience and contribute to delivering identified priorities
· Ensuring FoBV complies with its constitution, charity law, and other relevant legislation or regulations
· Contributing to the appointment, support and monitoring of staff and volunteers
· Safeguarding the reputation and values of FoBV
· Building relationships with stakeholders, members and supporters
· Occasionally representing FoBV at events and acting as a spokesperson
What is FoBV looking for?
We don't expect you to bring lots of previous experience as a trustee, but to be successful as a trustee you are likely to have:
· The ability to operate impartially and objectively
· Commitment to FoBV vision, values and strategy
· Able demonstrate knowledge and experience of the skillsets that we are looking for.
· Proven strategic thinking ability combined with ability to be ‘hands on’ with issues.
· The ability to network and build relationships at all levels
· The commitment to devote the necessary time and effort needed for this role
· Excellent communication skills along with tact and diplomacy
· Trustees are required to attend six board meetings a year and offer support to the charity as and when required. Trustees are expected to contribute to other aspects of running the charity where their skills, experience and time commitments allow it.
We are looking for four new trustees. We’re particularly keen to hear from people who can bring skills in the following areas:
· Learning/education
· Hospitality experience, particularly with events and café operations
· Marketing & Social Media
· Fundraising/ Grant Giving
We want to ensure our board is diverse and represents our local community. We welcome applications from groups who are under-represented on our Board currently, including women, people with a disability and people of colour.
Interviews to take place w/c 14th July 2025
Interviews to take place w/c 14th July
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our trustees play a vital role in making sure that Wiltshire Law Centre achieves its core purpose. They oversee the overall management and administration of the charity. They also ensure that Wiltshire Law Centre has a clear strategy and that our work and goals are in line with our vision. Just as importantly, they support and challenge the executive team to enable Wiltshire Law Centre to grow and thrive, and through this, achieve our mission.
Providing free and low-cost specialist legal services to alleviate poverty and disadvantage for over 40 years.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Charity Shop Assistant – (RSPCA LINCS MID, NE & LINCOLN)
Our charity shops in the heart of Lincoln are looking for friendly volunteers to join our team and help make our shop a huge success. Make new friends, have fun, and help us help more animals!
As a volunteer Charity Shop Assistant, you would join a small team working with the shop manager and other staff/volunteers to help make it a success and raise vital funds for animal welfare. We are ideally aiming for people who can offer an ongoing commitment predominately on a Saturday and Sunday, however other days and hours would be considered.
About Our Charity Shop
We are looking for more volunteers to join our two Lincoln charity shops, they are only a 10 minute walk away from each other though. Each shop differ in size, the new and largest one is based on the main High Street in Lincoln and opened on the 22nd March 2025, they currently have 4 volunteers, 3 part time sales assistants and a shop manager, each day is different to which volunteer or sales assistant is in. Ideally we are looking for volunteers to help us on a Saturday or Sunday, Saturday at the St Marks Charity Shop and Sundays at the High Street one.
The shop plays an essential role in raising the profile of the RSPCA in our local community and funds for our branch so that we can continue our vital animal welfare work. Our shops sell a mixture of donated items, including clothes, books, bric-a-brac and collectables, and a selection of new items. We have positions available on the shop floor and in our stock room or you could volunteer to do a mixture of both.
Volunteer Charity Shop Assistant responsibilities
- Helping customers in the shop find what they need.
- Accepting donations of items and money from the public.
- Processing sales through the till and card machine, including Gift Aid.
- Sorting through donated items to determine what we can sell.
- Preparing donated items for sale by steaming and hanging and items.
- Merchandising stock on the shop floor.
- Creating attractive shop window displays.
What we are looking for in a volunteer Charity Shop Assistant
- Friendly volunteers who are confident talking to people.
- Retail experience would be ideal but is not necessary as full training will be given.
- We are ideally aiming for someone who is flexible and can offer an ongoing commitment
- predominately on Saturday and Sunday, Morning and afternoon for at least 4 hours.
- Good communication and numeracy skills.
- You will need to be aged 18 or over.
What we can offer you as a volunteer Charity Shop Assistant
- A way to meet new people and make new friends in your local area.
- A place where you will learn excellent new skills to add to your CV, such as customer service, multi-tasking, merchandising, and many more.
- The opportunity to make a huge difference to the welfare of animals.
Join us in making a real difference to the lives of animals in need.
Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a difference? Do you believe everyone deserves a second chance? No Going Back, an innovative and forward-thinking charity, is looking for dedicated volunteers to support a series of pre-employment workshops for ex-offenders preparing to re-enter the workforce. This is a powerful opportunity to help individuals on their journey to rebuild their lives, gain confidence, and take meaningful steps toward sustainable employment.
Join us and be part of a movement that changes lives - one second chance at a time.
About Us We are a committed and compassionate charity focused on providing support and opportunities to individuals who have faced significant challenges in their lives. Our mission is to empower ex-offenders by equipping them with the skills, knowledge, and confidence needed to secure meaningful employment and lead fulfilling lives.
As a Sector Mentor, you will:
- Share your professional experience and insights with participants.
- Provide guidance on various job roles and career paths within your industry.
- Help participants understand the skills and qualifications needed for different positions.
- Offer advice on navigating the job market and accessing employment opportunities.
By volunteering with us, you will:
- Make a positive impact on the lives of ex-offenders.
- Gain valuable experience in teaching, mentoring, and community support.
- Meet new people and expand your professional network.
- Receive training and support from our experienced team.
- Be part of a supportive and friendly community of volunteers.
Join us in supporting ex-offenders as they reintegrate into the workforce. Together, we can build a more inclusive and supportive community for all.
We welcome volunteers from all backgrounds, but we do have a few requirements:
- A genuine desire to help ex-offenders integrate back into society.
- Strong communication and interpersonal skills.
- Patience, empathy, and a non-judgmental attitude.
- Availability to commit to a regular schedule of workshops and mentoring sessions.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Bank.Green
Since the Paris Agreement, global banks have poured a staggering $6.9t into the fossil fuel industry. At Bank.Green, our mission is to lower this vast carbon footprint via technology and consumer action. We empower bank customers with the tools and insights they need to influence their banks towards sustainable lending, or switch to greener alternatives. To date, our bank-checking tool has been used over 500,000 times by bank customers worldwide, while we have shifted a at least $35,000,000 towards banks who are financing a greener future.
Through transparency, engagement, and innovation, we aim to redefine the role of banks in the fight against climate change.
Role Overview
We have a need for a senior Frontend Engineers to take ownership of the Bank.Green frontend website. The website is builtin Vue.js with Nuxt.js and deployed via Cloudflare. We use prismic.io as a headless CMS and connect to internal graphQL and REST APIs. Because of the large number of pages (~5000) we serve, we have to pay special attention to our prismic.io CDN traffic and caching with automated builds.
Taking ownership of the website will mean:
- understanding the vue.js lifecycle
- understanding cloudflare deployment
- understanding the nuxt build pipeline
- carefully authoring and reviewing PRs
- mentoring more junior frontend developers
For internal communication, we use slack, linear.app, and, when necessary, MS365.
Functionally, the website allows users to see how their current bank, and potential new alternative banks, rank on environmental issues - primarily fossil fuel and related sectors support. It also provides suggestions on how to talk to your current or potential future bank about your environmental concerns.
Commitment
This role is unpaid and volunteer-based. We are seeking a commitment of 10-20 hours per week. We are looking for somebody to come on long-term, for at least a 6 month commitment.
We know that this a lot to ask. Bank.Green is a passion project of many people including other developers and data scientists. Many of our volunteers who are a) (f)unemployed and want to keep their fingers warm by doing something good for the world, b) otherwise trying to break into tech or environmental fields. We hope that you’re coming with some industry experience for this particular role.
Qualifications
- Proven experience as a Frontend Engineer, preferably in a mid to senior level capacity.
- Proficiency in JavaScript programming language.
- Familiarity with Vue.js + Nuxt is nice to have but experience with React+Next also works well
- Experience working with and mentoring more junior colleagues
- Experience working asynchronously with colleagues in different time zones - through Slack, MS Teams, or similar.
- Experience working in Agile environments and using collaborative development tools (e.g., Linear or Jira, Git).
- Strong problem-solving skills and attention to detail.
- Excellent communication and teamwork abilities.
- Passion for sustainability and environmental advocacy.
At Bank.Green, our mission is to shift financial institutions towards greener lending practices by empowering their customers to advocate for change.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.
About the volunteer role
The aim of our E-Commerce Assistant role is to provide administrative and operational support to the E-Commerce Manager, assisting with online sales, customer service, and digital marketing initiatives
Key tasks
· Product Listings: Assist in creating and updating product listings on our e-commerce platform.
· Order Processing: Assist in processing orders, including packaging and dispatching items.
· Customer Service: Provide support for customer inquiries via email, ensuring a high level of customer satisfaction.
· Compliance: Ensure all e-commerce activities comply with relevant regulations and guidelines.
· Administrative Support: Provide general administrative support to the E-Commerce team.
About You
· Communication Skills: Good communication skills.
· IT Literacy: Comfortable using MS Office applications – Outlook, Word, Excel.
· E-Commerce Platforms: Familiarity with e-commerce platforms e.g., Shopify & eBay
· Organisational Skills: Good organisational skills.
· Attention to Detail: High attention to detail.
Experience & skills you will gain
· Experience working as part of a team.
· Experience working within an e-commerce administrative role.
· Gain hands-on experience in the dispatch process, including packaging and shipping.
· Experience in managing product listings and inventory.
· Exposure to customer service practices in an online retail environment.
· Experience in digital marketing.
· Exposure to sales analysis and reporting.
Our Commitment
We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking to recruit an enthusiastic, fast learning Midlands & Wales intern to join our growing team at Human Appeal; helping us with admin tasks, recruitment of volunteers for events and online fundraising campaigns, research for various upcoming events and help with general tasks.
Main tasks include:
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Administrative tasks such as collating data, contacting signups for various challenges, deployments and events.
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Assist with administrational tasks relating to fundraising
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Research venues, catering and other fundraising related tasks for upcoming events
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May be asked to go to occasional events dependent on location
Knowledge/Experience/Skills required:
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A good understanding of humanitarian relief
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Effective written and oral communication skills
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Problem solving skills
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Ability to prioritise your workload
Benefits of volunteering with us:
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Experience of operating within the Fundraising department of an international charity
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Opportunity to develop knowledge and skills in Fundraising
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Excellent support as part of a friendly team
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Excellent training opportunities
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Offer to provide references after 3 months of volunteering
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Support in developing your CV (should you want it)
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Opportunities to take part in Human Appeal events
Learning & Development:
To enable you to take part in this opportunity Human Appeal will provide:
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A detailed induction to provide you with an overview of Human Appeal
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Training and shadowing providing all the information and skills needed to fulfil the role
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A dedicated member of staff to provide ongoing support and supervision
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Payment of “out of pocket” expenses in line with Human Appeal’s expenses policy
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A volunteer handbook that outlines all of the policies and procedures you will need to be aware of whilst volunteering
The client requests no contact from agencies or media sales.