Community advice volunteer roles in aldridge, walsall
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Exciting Treasurer opportunity with a growing charity that supports victims of modern slavery.
West Midlands Anti Slavery Network brings together partner organisations to combat modern slavery, human trafficking, and exploitation. Through direct victim support, identifying gaps, influencing change, and facilitating solutions, we strive to protect and advocate for the vulnerable in our community.
We are seeking a Treasurer to join our Board.
What will you be doing?
Our Trustees play a vital role in making sure that WMASN achieves its core purpose. They oversee the overall management and administration of the charity. They also ensure that WMASN has a clear strategy and that our work and goals are in line with our vision.
As well as fulfilling the duties of a Trustee, the Treasurer maintains an overview of our financial affairs. The Treasurer ensures that effective and appropriate financial measures, controls and procedures are put in place and reports to the Board at regular intervals about the financial health of the organisation.
Your expertise, advice, and guidance would be invaluable in shaping and implementing our financial strategies.
This role is mainly home-based.
Please request the candidate pack attached for further details.
Time commitment
· Attend quarterly Board meetings: These meetings typically last around 3 hours, held between 5:00 PM and 7:30 PM. Most meetings are conducted online, with one in-person meeting held annually in June at the charity's offices in central Birmingham.
· Participate in Finance Sub-Committee work: The Treasurer is expected to join the finance sub-committee which meets quarterly for approximately 2 hours.
· The overall time commitment varies depending on the charity's activities, with an average of 10 hours per month, including preparation and follow-up tasks.
Trustees are also expected to contribute ad hoc and occasional time outside of Board meetings, the majority of which is done remotely.
What are we looking for?
We are looking for individuals who can bring energy, enthusiasm, and commitment to the role, and who will help broaden the diversity of thinking on our Board. No prior Trustee experience is necessary – we will provide a comprehensive induction and training.
Qualifications and Experience:
· A finance professional. A knowledge of charity finance is an advantage. Otherwise an enthusiasm to learn, drawing from sound commercial experience and an understanding of SMEs.
· A strategic thinker with an ability to balance risk and opportunity.
· Clear communicator with the ability to bring the financial information alive to non-finance specialists.
· Willing to play an active role in areas such as forecasting, setting budgets, liaising with auditors.
What difference will you make?
As a small charity we recognise the great work, time and commitment of our Board. This position is an opportunity to:
· Give back to a charity that is dedicated to creating positive impact
· Enhance your CV and open doors to new career paths
· Make a difference to those in need
· Learn about the management and strategy side of charities
· Utilise your experience and skills within the voluntary sector
· Work with an interesting team from diverse backgrounds
Before you apply
The TrusteeWorks Team at Reach Volunteering are supporting West Midlands Anti Slavery Network with their Treasurer recruitment. Applications should be made via TrusteeWorks in the first instance.
To apply please submit your CV along with a covering letter stating why you wish to join the organisation and how your skills and experience would add value to the Board.
Please send applications and enquiries to the TrusteeWorks team at the email address provided.
WMASN is committed to promoting diversity and inclusion. We welcome applications from all sections of the community and from individuals of all backgrounds and experiences.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a new fundraising volunteer and/or director! Are you passionate about securing funds for grassroot organisations?
This opportunity involves overseeing Fuel Poverty Action’s fundraising plans and strategy, reaching out to donors and promoting our vital campaigns through grant bids to help end fuel poverty in the UK.
This role would require an average of 16-20 hrs per month and can be done remotely. We are also open to you joining FPA’s board of directors, subject to capacity and experience.
This offers a chance to directly contribute to tackling fuel poverty and ensuring access to affordable energy for all whilst strategizing and learning alongside great activists. If you're eager to contribute, we’d love to hear from you!
Tasks:
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Organise and manage our fundraising planning and pipeline
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Reach out to potential donors and help build relationships
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Lead on grant applications
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Work closely with the team to develop new fundraising strategies
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Contribute ideas and experience to FPA campaigns
Closing date for applications: April 20th 2025
We want warm, safe homes on a flourishing planet, where everyone has enough and resources are justly shared

The client requests no contact from agencies or media sales.
The Network of Wellbeing (NOW) is looking for two new Trustees to guide and support the NOW team (above). We’re particularly keen to find someone to act as our Company Secretary and another to advise and guide the management of our staff and volunteers. Do you think you could help? If so, we’d love to hear from you. The roles are unpaid but immensely rewarding.
The Network of Wellbeing connects people, supports projects and inspires action for the wellbeing of people and the planet. We would love to bring on board two new Trustees who care passionately about our vision of people and the planet thriving together.
Trustees play an essential role in any charity and the Network of Wellbeing is no exception. Trustees are the supreme governing body in a charity. They determine its aims, its strategy and oversee all its operations. They are responsible in law for ensuring that it delivers its charitable objects.
Trustees also bring vital skills and experience to the charity’s management. We have reviewed the expertise and roles played by our existing Trustees – and found that they have strengths in business development, charity governance and environmental sustainability, to name but a few. They use their knowledge – and their wisdom – to guide the staff and inform key strategic decisions – and our existing Trustees gain a deep sense of joy and fulfilment from the role they play.
We are now looking for two new Trustees to complement and strengthen our existing Board. We are especially keen to find:
- someone to be our Company Secretary: This person will be responsible for:
- advising Trustees and the Director on corporate governance and financial management;
- overseeing the preparation of agendas and the taking of accurate minutes;
- keeping up to date with regulatory or statutory changes and policies that might affect us;
- liaising with our auditors, Companies House and the Charities Commission.
- someone to advise on and guide the management of our team of staff and volunteers. This would include:
- advising Trustees and the Director on all matters relating to the management of staff and volunteers;
- ensuring we have an up to date suite of policies and procedures;
- guiding the management of the staff, including on pay, to ensure maximum effectiveness.
Trustees have the opportunity to use their skills and experience to help others and to further a cause they are passionate about – something wellbeing experts argue is key to living a meaningful life.
The commitment is four two-hour meetings per year – three of which meetings which are held online. We also like our Trustees to come and see us annually (in Devon) in person at least once.
We are committed to diversity, fairness and inclusion – and to building wellbeing together for everyone. We’re therefore keen to diversify our existing Trustee group to ensure it more broadly reflects the diversity of people in the UK. With that in mind, we’d welcome applications from people from a range of different backgrounds and experiences.
Could you be a Trustee of the Network of Wellbeing? If you are interested, please see here for the role profile and details on how to apply.
All applications will be considered by a panel of Trustees with advice from the Director.
To connect people, support projects and inspire action for the wellbeing of people and the planet.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
Without the passionate and committed teams of volunteers across Cats Protection we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help. Our Cat welfare team leaders have the important role of coordinating, encouraging and supporting teams of fosterer volunteers and cat care volunteers. They help make sure volunteers with direct cat care roles are happy and confident and provide advice and guidance when needed. This incredible teamwork means we are able to help more cats and kittens in need.
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
You’ll be:
- Volunteering alongside colleagues including the branch coordinator/team leader, Cat Welfare team, branch development manager and Vet team to ensure that cat care policies, procedures and standards are applied
- Support fosterers to follow cat welfare policies and procedures
- Acting as the main point of contact within the branch for cat welfare and ensuring that welfare updates are shared and implemented effectively
- Supporting the branch by ensuring that accurate and up to date records of all cats helped are maintained, using specified systems
- Attending relevant volunteer training sessions and encouraging other volunteers to do likewise
- With the other volunteers, recruit, induct and support all branch fosterers and cat care volunteers
- Represent the branch at relevant meetings
- Play an active part in the branch committee, being part of the branch team leading on cat adoption information and updates
- Collaborating with the cat adoption team leader to ensure the highest standards of cat care are applied in line with our policies and procedures
Time expectation
The time expectation for this role will vary depending on the number of volunteers and cats in care. Our cat welfare team leaders usually spend between 10 to 12 hours per week in this role which is flexible and can be shared by more than one volunteer if needed.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats


The client requests no contact from agencies or media sales.
Aspens are looking for trustees to join us on the next exciting part of our journey. We'd love to hear from you if you have accountancy, social care, business development or fundraising experience.
What will you be doing?
Are you passionate about making a real difference in the lives of people with learning disabilities and autism? Do you have the skills, experience, and dedication to help guide a forward-thinking charity? If so, we’d love to hear from you!
About Aspens CharitiesAt Aspens we provide high quality care and support to people on the autism spectrum and with learning disabilities; and their families; meeting their needs and aspirations and empowering them to learn and grow through an integrated network of services across the South-East.
Why Become a Trustee?As a Trustee, you will play a vital role in overseeing the governance and strategic direction of Aspens Charities. You will work alongside a committed Board to ensure our services remain impactful, sustainable, and aligned with our core values.
Your Responsibilities:
- Provide strategic leadership, ensuring Aspens meets its charitable objectives.
- Oversee financial management, risk assessment, and compliance with legal and regulatory standards.
- Support and challenge the Executive Team to drive excellence in service delivery.
- Act as an ambassador for Aspens, promoting our work and values.
- Attend Board meetings and contribute to key strategic decisions.
What We’re Looking For:We welcome applications from individuals with diverse professional backgrounds. Key attributes include:
- A strong commitment to the aims and values of Aspens Charities.
- Strategic thinking and decision-making abilities.
- Willingness to dedicate time to Board meetings and governance activities.
- Integrity, good judgment, and the ability to work collaboratively.
We are particularly interested in candidates with expertise in:
- Accountancy
- Health & Social Care sector knowledge
- Fundraising and business development
Time Commitment & LocationThis is a voluntary, unpaid role with reasonable expenses covered. The Board meets approximately three times a year, with 3 committee meetings and occasional additional meetings or events. Meetings are held in person and virtually.
What are we looking for?
- Commitment to the goals and aims of the charity.
- Dedication to the role and a willingness to devote the required time.
- The ability to make good independent judgements.
- Being able to think creatively.
- Understanding the importance of carrying out required legal duties.
- Proven strategic abilities that can be used to create effective plans.
- Strength of character coupled with the ability to voice concerns and opinions.
- Proven experience working as a member of successful teams.
- Integrity and objectivity which can be applied to all aspects of the role.
Experience of either accountancy or fundraising / income generation.
What difference will you make?
As a Trustee, your leadership will directly shape the future of Aspens Charities and the lives of the people we support. You will help:
- Improve Quality of Care – Ensuring individuals with learning disabilities and autism receive the best possible support.
- Drive Strategic Growth – Expanding and developing services to reach more people in need.
- Ensure Financial Sustainability – Overseeing resources to secure long-term impact.
- Strengthen Governance – Upholding transparency, compliance, and ethical leadership.
Your expertise will make a lasting difference, creating a more inclusive society where everyone can thrive.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Children With Voices
Children With Voices is a dynamic charity focused on empowering children and young people through creative projects, advocacy, and education. Our mission is to give young voices the platform they deserve, supporting them in building confidence and fostering positive change in their communities. As we continue to grow and expand our impact, we are looking for an experienced Senior Human Resources Manager to join us in a volunteer capacity to lead and shape our HR strategies.
Role Overview
We are seeking a proactive and experienced volunteer to take on the role of Senior Human Resources Manager. This is a remote, volunteer position with the option to attend our office, located in Hackney, London, for those who prefer occasional in-person meetings. In this role, you will be responsible for developing and overseeing the HR strategy, policies, and processes that support our staff and volunteers, ensuring that Children With Voices remains a supportive and inclusive workplace.
The ideal candidate will bring substantial HR experience, excellent leadership abilities, and a genuine passion for making a positive impact on the lives of children. You will work closely with the senior management team, providing strategic HR guidance and supporting the growth of the organisation.
Key Responsibilities
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Strategic HR Leadership
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Develop and implement HR strategies that align with Children With Voices’ mission and values.
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Advise the CEO and senior management team on HR-related issues, ensuring the HR function supports the organisation’s objectives.
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Cultivate a positive, inclusive, and supportive workplace culture in line with the organisation’s ethos.
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Recruitment and Onboarding
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Oversee and lead the recruitment process, ensuring the organisation attracts and retains talented individuals who are passionate about our cause.
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Manage onboarding procedures for new staff and volunteers to ensure a smooth integration into the organisation.
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Employee Relations and Compliance
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Provide expert advice on employee relations matters, ensuring fairness and compliance with UK employment law.
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Offer guidance on disciplinary and grievance procedures and ensure that these processes are conducted fairly and in accordance with best practice.
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Develop, implement, and maintain HR policies and procedures to ensure consistency and fairness across the organisation.
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Training and Development
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Identify opportunities for training and development that will enhance the skills of both staff and volunteers.
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Promote continuous professional development and support leadership initiatives.
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Ensure that staff and volunteers have access to the necessary tools and resources to succeed in their roles.
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Wellbeing and Staff Engagement
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Lead initiatives to promote the wellbeing and mental health of all staff and volunteers.
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Develop and implement staff engagement programmes to foster a motivated, satisfied, and high-performing workforce.
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HR Operations and Administration
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Oversee the day-to-day HR administration, including maintaining accurate records, supporting payroll processing (where relevant), and ensuring that employee benefits are effectively managed.
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Develop HR reports and provide insights to support decision-making.
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Ensure all HR activities are managed efficiently and with the highest level of confidentiality.
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Key Requirements
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Experience:
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Proven experience in HR management, with a strong understanding of employment law and best practices.
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Experience in managing employee relations, performance management, recruitment, and organisational development.
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Experience working with senior teams to implement HR strategies.
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Skills:
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Strong leadership and communication skills, with the ability to work collaboratively and provide strategic guidance.
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High organisational skills and the ability to manage multiple priorities in a remote working environment.
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Sound knowledge of HR software and systems for managing HR functions.
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Ability to work independently and remotely, with occasional in-person meetings as required.
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Qualifications:
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CIPD Level 7 or equivalent HR qualification is desirable, but not essential.
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A commitment to continuous personal and professional development.
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Why Volunteer With Us?
This is a rewarding opportunity to make a real difference to a charity that is transforming the lives of children and young people. As Head of HR, you will play a key role in shaping the organisation’s culture and helping us build a strong, sustainable team. We offer flexibility with remote working and provide the chance to engage in impactful work that aligns with your professional HR experience while contributing to a meaningful cause.
By volunteering with Children With Voices, you will gain valuable experience and have the opportunity to network with like-minded professionals while making a tangible difference.
The client requests no contact from agencies or media sales.
It’s an exciting time for the Employers' Initiative on Domestic Abuse: momentum is growing, with heightened public awareness of domestic abuse following the pandemic, increased government focus, and employers increasingly recognising their crucial role in enabling employees to recognise the signs of, and seek support on, domestic abuse.
The Employers’ Initiative on Domestic Abuse (known as EIDA) is committed to equality, diversity and inclusion in our mission to empower employers to act effectively against domestic abuse.
Our aim is to ensure that all team members, volunteers, trustees, job applicants and the people we come into contact with are given equal opportunity and that our organisation is representative of all sections of society.
We want our board to be representative of our society and membership and particularly welcome applications from people with lived experiences of domestic abuse, people based outside the southeast of England and in the nations of Scotland, Wales and Northern Ireland and from people with experience as a people manager or employer, large or small.
Who we are
We are a free-to-join members' network of employers and a registered charity supporting over 1,500 large and small employers to take effective action on domestic abuse. Our members collectively employ over 25% of the UK workforce.
Our mission is to equip employers to support their employees affected by domestic abuse and to share best practice with other employers.
We endeavour to bring about constructive change, leading to a society where survivors thrive, and where domestic abuse is not tolerated.
Our Trustees are volunteer board members who play a vital role in making sure that EIDA achieves its mission. As a group, they:
- Oversee the overall management and administration of the charity.
- Ensure that EIDA has a clear strategy and that our work and goals are in line with our vision.
- Provide support and challenge to the executive team, enabling EIDA to grow and thrive.
We are seeking up to two new Trustees to join the existing group of ten You can see current members of our board on our website.
EIDA has a UK-wide remit with a membership made up of employers, and we want to reflect that across our Trustees.
Trustee duties
Trustees are the people who lead our charity and decide how it is run. We envisage the trustee duties broadly as:
- Support and provide advice on EIDA’s purpose, vision, goals and activities.
- Attend Board meetings, adequately prepared to contribute to discussions.
- Approve operational strategies and policies and monitor and evaluate their implementation.
- Oversee EIDA’s financial plans and budgets and monitor and evaluate progress.
- Ensure the effective and efficient administration of the organisation.
- Ensure that key risks are being identified, monitored and controlled effectively.
- Review and approve EIDA’s financial statements.
- Provide support and challenge to EIDA’s CEO.
- Keep abreast of changes in EIDA’s operating environment.
- Use independent judgment, acting legally and in good faith to promote and protect EIDA’s interests, to the exclusion of their own personal and/or any third-party interests.
- Participate in periodic appraisals of the performance of the Board of Trustees, collectively and individually.
- Represent EIDA at external functions, meetings and events.
Who we are looking for
We are looking for people willing to bring energy, enthusiasm and commitment to the role, and who will contribute to the diversity of thinking on our board.
Whether you are an experienced trustee or are looking to take your first step at board level, we would like to hear from you. We ask for:
- Commitment to tackling domestic abuse and EIDA’s mission.
- Willingness and ability to understand and accept their responsibilities and liabilities as trustees and to act in the best interests of the organisation.
- Ability to think creatively and strategically, exercise good, independent judgement.
- Effective communication skills and willingness to participate actively in discussions.
- A strong commitment to equity, diversity and inclusion and EIDA’s core values of Collaboration, Empowerment, Versatility, Openness and Kindness.
- Time to commit to supporting the organisation, including attendance at Board meetings (2 hours, 5 times annually), virtual and in-person events (4-6 annually) and any sub committees.
- Ability to build and maintain a healthy network that promotes the aims of EIDA across the business community, to drive member growth, and to enhance EIDA fundraising activities.
- Experience in leading teams, managing people, or influencing organisational culture.
Terms of appointment
Position: Trustee
Location: This is a hybrid role, with occasional travel required to Board and network meetings held in central London
Terms: A maximum fixed term appointment of one three-year term followed by a further three-year term
This is a voluntary position, but reasonable expenses are reimbursed.
Time commitment: EIDA’s Board of Trustees meets 4-5 times a year within the working hours of 10-5pm. Currently meetings are held in London and remotely (Zoom).
Closing date
9am, Monday 23 June 2025.
We reserve the right to close this vacancy early if sufficient applications are received, so early applications are appreciated.
Our mission is to equip employers to support their employees affected by domestic abuse and to share best practice with other employers.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
ProVeg International is a food awareness organisation working to transform the global food system by replacing 50% of animal products globally with plant-based and cultivated foods by 2040.
ProVeg engages with all relevant stakeholders to create a food system where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet.
ProVeg has received the United Nations’ Momentum for Change Award and works closely with key UN food and environment agencies.
ProVeg creates global impact, with offices in 15 countries across five continents and more than 220 employees.
In the UK, our focus is on public sector food. Through our School Plates programme, we support major school caterers in their transition to healthier and more sustainable school menus. Since its launch in 2018, we’ve supported over 90 major school caterers, responsible for the food in over 8,000 schools, feeding over 1.3 million children every day, helping almost 50 million school meals become meat-free or plant-based. We plan to launch a sister programme in the healthcare sector, Hospital Plates, later this year.
Do you share our passion for transforming the food system? Are you impact driven and prefer to take a pragmatic approach? And do you have the skills and experience to help us? Then we’d love to hear from you!
Board Competencies
We’re looking for a new Board member who can demonstrate the following personal characteristics and behaviours:
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Respects and internalises the principles of accountability
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Makes informed judgement
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Listens actively with an open mind
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Participates in debate, providing relevant comments
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Speaks own mind candidly but respectfully
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Demonstrates initiative and insightfulness
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Thinks both logically and creatively
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Makes decisions independently
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Advises from own experience base
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Teams with others, forming collaborative relationships with other Board members and, where appropriate, providing guidance and advice to staff
Meetings
The Board aims to hold around four Board Meetings per year (generally 1.5 hours per meeting, although subject to change, as necessary). Meetings are usually held virtually, although we now aim to hold one in-person meeting per year, and it is expected that Board Members read the necessary board materials prior to each meeting.
Board positions carry no remuneration but travel and other out-of-pocket expenses will be reimbursed. In return for your contribution, we offer the chance to work with and on behalf of people who are passionate in their commitment to our Mission and are constantly inspiring in their energy and creativity to achieve positive change.
The Role of the Board
In line with ProVeg International's Mission, Vision and Guiding Principles, the ProVeg C.I.C. Board is responsible for overseeing the strategic direction of ProVeg in the UK, and monitoring delivery by the Director and their staff. The Board members of ProVeg C.I.C play a critical role in acting as a check and balance for the organisation, giving strategic direction, and acting as a sounding board for strategy and priorities as required. Board members can typically help an organisation with their skills and experience, their networks and/or by other means. The Board member will work closely with the Senior Leadership Team of ProVeg C.I.C. and work closely and harmoniously alongside the International Board to support joined up and unified global strategic delivery of objectives.
Duties
Board members are bound by a combination of statutory duties and organisational duties:
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Ensure that ProVeg C.I.C. complies with its governing document, company law, and any other relevant legislation or regulations
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Board members agree to contribute the necessary time to effectively govern ProVeg C.I.C. in the UK. (The total commitment tends to be around 4h per quarter, but is subject to change in line with necessary duties)
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Ensure that ProVeg C.I.C. pursues its objects as defined in its governing document
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Ensure ProVeg C.I.C. uses its resources exclusively in pursuance of its objects: ProVeg C.I.C must not spend money on activities which are not included in its own objects, no matter how worthwhile or charitable those activities are
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Contribute actively to the Board in giving firm strategic direction to ProVeg C.I.C, setting overall policy, defining goals and setting targets and evaluating performance against agreed targets
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Safeguard the good name and values of ProVeg C.I.C.
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Manage conflicts of interests
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Ensure the effective and efficient administration of ProVeg C.I.C.
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Ensure the financial stability of ProVeg C.I.C.
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Protect and manage the property of the organisation and to ensure the proper investment of the organisation’s funds
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Monitor the performance of the Director, UK (and if required, appoint the role)
Board Member Person Specification
Essential:
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Educated to degree level or equivalent with relevant business, Community Interest Company, or Charity experience
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Commitment to and willingness to work in accordance with ProVeg International’s principles and values
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Willingness to devote the necessary time and effort to effectively fulfil the role of Director
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An ability to have strategic vision in line with available market factors and resource
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A history of proven good, independent judgement
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Ability to think creatively
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Willingness to speak their mind professionally and respectfully
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Excellent interpersonal skills and the ability to communicate effectively across all levels, such as Board, Senior Leadership Team, Staff and Volunteers
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Knowledge of good governance practice
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Solid understanding and acceptance of the legal duties, responsibilities and liabilities of Directors.
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Ability to work effectively as a member of a team
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Willingness to adhere to ProVeg International’s Director’s Code of Conduct
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Eligible under Company Law to be a Board Director (e.g. not barred from taking up such positions)
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Follows a plant-based lifestyle
Desirable:
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Senior Management/Executive experience
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Salaried or Board experience in a similar organisation
We specifically seek great board members with expertise or assets in one or more of the following areas:
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Fundraising and income generation
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Government/policy or B2B sector including food services
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Legal
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A network of influencers and ambassadors
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People & Culture
Diversity Statement
ProVeg is committed to equal employment, volunteering and governance opportunity for all, regardless of race, religion, colour, sex, age, national origin or ancestry, refugee background, genetic information, disability, marital status, parental status, pregnancy, sexual orientation, HIV status, gender identity, or gender expression. People of colour, women, people with disabilities, people from LGBTQIA+ communities, elderly people, refugees and people living with HIV are strongly encouraged to apply.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting time in our growth as we look to grow our governance systems, build on our successes and ensure we are a radical, dynamic organisation rooted in our anti-racist and anti-oppressive values. We are looking for a new Chair for our Trustee board, to join us and help lead and shape the future of the organisation.
The client requests no contact from agencies or media sales.