Community development team members volunteer roles

Midlands Air Ambulance Charity (MAAC) is looking to appoint a new Trustee to its Board of Trustees (voluntary role) - an individual with CQC/ Healthcare sector experience. MAAC is looking for someone who:

1. Has executive experience within a CQC regulated organisation - with extensive CQC knowledge and a strong understanding of governance. Healthcare sector experience is essential.
2. Has the ability to make a strong contribution to the governance and success of Midlands Air Ambulance Charity (with a track record of successful leadership, and experience of operating at board level or the ability to contribute at board level).
3. Has the time to commit to four in person Board meetings per year and four virtual Clinical Standards Committee meetings per year.

Volunteer Admissions Assistant

You'll be multitasking throughout the day, with a mix of responsibilities including customer service, ticket sales, promoting Gift Aid donations, shop duties, guiding visitors and providing information about the Museum and the collection. If you enjoy a fast-paced environment and love engaging with people, this is the role for you. 

The Volunteer Admissions Assistant role is all about making a lasting impression and creating a memorable visitor experience. You’ll be:

• Welcoming and engaging with visitors, sharing information about the museum and its collection.
• Selling tickets and gift shop items, ensuring smooth transactions and great customer service.
• Collecting data for Gift Aid and marketing purposes, including how visitors found out about us.
• Creating positive experiences to encourage return visits and word-of-mouth recommendations.
• Helping visitors explore the Museum through interpretation, answering questions and distributing trails, accessibility and family activities.
• Maintaining the gift shop, including restocking, counting stock, and setting up attractive displays.
• Conducting online research and building contact lists to support marketing efforts.
• Promoting the Museum locally, raising awareness and encouraging more visitors to discover what we have to offer!

Who we’re looking for:

We’d like to extend an invitation to anyone, particularly members of the local community.  Full training will be provided, we are looking for anyone with:

• Great customer service skills – you will be friendly and confident about approaching visitors of all ages and backgrounds
• Great communication skills – you will be able to clearly explain information about the Museum and ticketing to visitors
• Good computer skills – with training, you will be able to use our ticketing system, email and Microsoft Office
• Good Sales Skills – you will be able to promote ticket sales and gift shop items as well as encouraging Gift Aid donations
• Multitasking skills – with various responsibilities such as selling tickets, guiding visitors, and managing the gift shop, you will be able to juggle tasks efficiently
• A good telephone manner
• Good team working skills

This role offers plenty of variety, and you'll play an important part in making every visitor's experience unforgettable.

Training and support:

All volunteers will first be invited for a training shift.  We have an induction and training process, during which we give volunteers the information they need to enjoy their time with us. Training is mainly 'on the job', supported by an experienced volunteer as well as the manager on duty. Volunteers are given regular feedback and we remain open to suggestions on how we can improve the volunteer experience. The Admissions Assistant receives continued training and development throughout their time with us.

Availability:

We are looking for volunteers who would ideally like to donate 2-4 shifts per month, weekdays or weekends, either as a 10-1.30pm shift, or a 1.30-5pm shift, for a minimum of 3 months. Ideally, you will be able to start immediately, although this is not essential. Travel expenses up to £5 will be paid, with up to an additional £5 for lunch expenses if you are on a full day shift.

Please note: Applicants from some overseas countries are required to have a relevant work permit or student visa to volunteer in the U.K. We’ll need to see this for our records before volunteering can commence.

Location: Remote or In-person (London-based preferred, flexible)
Hours: 8–12 hours per month (flexible)
Compensation: Revenue split per session – 60% to Counsellor / 40% to Guardian Light Enterprises LTD
Payment Schedule: Weekly or monthly, depending on preference (flexible to support cash flow)

About Guardian Light Enterprises LTD

Guardian Light Enterprises LTD is the revenue-generating arm of Guardian Light Foundation, a social enterprise dedicated to transforming the lives of children, teenagers, and single-parent families affected by homelessness, abuse, and hardship. Every service we provide contributes directly to creating safe spaces, housing, education, and empowerment programs for vulnerable communities.

As a freelance counsellor with us, you are not just offering sessions—you are helping people heal, build resilience, and find hope, while supporting a social mission that changes lives.

Role Overview

We are seeking a compassionate, skilled, and dedicated Freelance Counsellor to provide emotional support, guidance, and therapy sessions to our clients. This is a unique opportunity to work in a mission-driven social enterprise where your expertise directly fuels social impact.

As a counsellor, you will:

• Provide individual and group counselling sessions for children, teenagers, and single-parent families.

• Use your professional expertise to guide clients through challenges including trauma, grief, anxiety, and abuse recovery.

• Maintain strict confidentiality and safeguarding standards in line with UK regulations.

• Collaborate with Guardian Light Enterprises and the Foundation team to refer clients to additional support programs where appropriate.

• Participate in impact reporting to help shape future programs.

Key Responsibilities

• Conduct high-quality counselling sessions tailored to individual client needs.

• Document sessions and maintain records securely in compliance with safeguarding and GDPR policies.

• Promote emotional wellbeing, resilience, and empowerment for clients.

• Engage with Guardian Light Enterprises LTD in strategic discussions to improve program delivery.

• Attend occasional training and team meetings (via Microsoft Teams).

Ideal Candidate

• Accredited Counsellor, Psychotherapist, or Mental Health Professional with relevant UK registration.

• Experience working with children, teenagers, and vulnerable families.

• Strong empathy, emotional intelligence, and a trauma-informed approach.

• Excellent communication and documentation skills.

• Passionate about social impact and committed to transforming lives.

Hours & Compensation

• Recommended: 8–12 hours per month (approx. 2–3 clients per week, depending on session length).

• Compensation: Revenue split per session – 60% to you, 40% to Guardian Light Enterprises LTD.

• Payment Schedule: Flexible – weekly or monthly, depending on mutual preference and cash flow management.

Benefits

Even at this early stage, joining Guardian Light Enterprises LTD offers unique benefits:

• Impact-driven work: Every session contributes to funding programs that directly support children and single-parent families in crisis.

• Flexible schedule: Set your hours around your availability.

• Professional growth: Access to training and development opportunities.

• Career progression: Exceptional counsellors may be invited to join our Advisory Board or eventually become a Board Member, shaping the direction of Guardian Light Foundation.

• Recognition: A chance to build your personal and professional brand as part of a pioneering social enterprise.

• Supportive environment: Collaborate with a passionate, mission-driven team dedicated to real change.

Homeless Health Peer Advocate - Manchester

Aim of the role:

As a Homeless Health Peer Advocate, you will form part of our team helping those experiencing homelessness to achieve better health outcomes.

Homeless Health Peer Advocacy is a pioneering model of advocacy style support. It aims to work towards an inclusive health system where everyone has access to the healthcare they need; ultimately moving people out of homelessness. We want to make it easy for people to access healthcare and improve their health. We know that Homeless Health Peer Advocacy creates a foundation for moving out of homelessness.

Suggested time commitment:

Flexible – this volunteering opportunity will take place within our working hours, Monday-Friday: 9-5

Location:

Home and Office (Manchester) and Community (Manchester)

Supervised by:

Ped Durling (Project Coordinator), Lily Ozanne (HHPA Peer Coordinator)

Main Tasks:

This is a varied role, and you could do some or all the following activities:

• Arranging and committing to regular time each week to support clients to get help with their health needs.
• Acting as an advocate for the client, preparing for and supporting with appointments, results, letters and helping them to speak up for themselves.
• Updating your supervisor about calls to people experiencing homelessness and reporting any information/advice/guidance that has been requested
• Reporting any concerns about safety
• Providing feedback to help improve and develop the service
• Sometimes you may meet a client for a one-off appointment, or you might be working with a client over several weeks or months, depending upon their health needs. 

Skills and experience:

We are looking for:

• People with lived experience of homelessness (all forms e.g., rough sleeping, sofa surfing, hidden homelessness)
• Friendly with good listening skills

• Able to listen and respond to information provided
• A positive, can-do attitude
• Good timekeeping and reliability

• The ability to communicate clear information

Induction, Learning & Development:

To enable you to take part in this opportunity Shelter will:

• Provide you with a Volunteer Handbook and all Policies and Procedures
• Provide training: including Equality & Diversity, Health & Safety, Data Protection, and Safeguarding
• Provide access to our suite of internal training programmes and other appropriate Shelter training
• Provide on the job induction
• Pay out-of-pocket expenses in line with Shelter’s volunteer expenses policy

What you will gain:

• Experience in homeless health advocacy with a leading national charity working with people experiencing homelessness.
• The opportunity to use your lived experience of homelessness to help develop trusting relationships with other people experiencing homelessness.
• Access to progression support and reflective practice
• The opportunity to meet new people and be part of a team.
• Equipment, like a phone etc to help you in your role.
• References provided if required to potential employers if you are looking for work.
• Regular catchups with your supervisor and opportunity to reflect on your input and role

Next steps:

Please complete an online application for this role. After you have applied, we will hold an informal recruitment conversation to discuss the role further.

Please note, you will be asked to declare any unspent convictions and complete a Criminal Record Check. Having a criminal record does not mean that you cannot volunteer with us. It may limit the different ways that you can get involved, but please contact us if you require more information.

If you would like any more information on the role or advice on how to apply, please contact us.

This is a voluntary position that supports the work of our services and is not replacing the work of a paid member of staff. This role profile does not form part of any contract of employment.

Homeless Health Peer Advocate - Salford

Aim of the role

As a Homeless Health Peer Advocate, you will form part of our team helping those experiencing homelessness to achieve better health outcomes.

Homeless Health Peer Advocacy is a pioneering model of advocacy style support. It aims to work towards an inclusive health system where everyone has access to the healthcare they need; ultimately moving people out of homelessness. We want to make it easy for people to access healthcare and improve their health. We know that Homeless Health Peer Advocacy creates a foundation for moving out of homelessness.

Suggested time commitment

Flexible – this volunteering opportunity will take place within our working hours, Monday-Friday: 9-5

Location

Home, Office (Manchester) and Community (Salford)

Supervised by

Ped Durling (Project Coordinator), Esther Baker (HHPA Peer Coordinator)

Main Tasks

This is a varied role, and you could do some or all the following activities:

• Arranging and committing to regular time each week to support clients to get help with their health needs.
• Acting as an advocate for the client, preparing for and supporting with appointments, results, letters and helping them to speak up for themselves.
• Updating your supervisor about calls to people experiencing homelessness and reporting any information/advice/guidance that has been requested
• Reporting any concerns about safety
• Providing feedback to help improve and develop the service
• Sometimes you may meet a client for a one-off appointment, or you might be working with a client over several weeks or months, depending upon their health needs. 

Skills and experience

We are looking for:

• People with lived experience of homelessness (all forms e.g., rough sleeping, sofa surfing, hidden homelessness)
• Friendly with good listening skills

• Able to listen and respond to information provided
• A positive, can-do attitude
• Good timekeeping and reliability

• The ability to communicate clear information

Induction, Learning & Development:

To enable you to take part in this opportunity Shelter will:

• Provide you with a Volunteer Handbook and all Policies and Procedures
• Provide training: including Equality & Diversity, Health & Safety, Data Protection, and Safeguarding
• Provide access to our suite of internal training programmes and other appropriate Shelter training
• Provide on the job induction
• Pay out-of-pocket expenses in line with Shelter’s volunteer expenses policy

What you will gain:

• Experience in homeless health advocacy with a leading national charity working with people experiencing homelessness
• The opportunity to use your lived experience of homelessness to help develop trusting relationships with other people experiencing homelessness
• Access to progression support and reflective practice
• The opportunity to meet new people and be part of a team
• Equipment, like a phone etc to help you in your role
• References provided if required to potential employers if you are looking for work
• Regular catchups with your supervisor and opportunity to reflect on your input and role

Next steps:

Please complete an online application for this role. After you have applied, we will hold an informal recruitment conversation to discuss the role further.

Please note, you will be asked to declare any unspent convictions and complete a Criminal Record Check. Having a criminal record does not mean that you cannot volunteer with us. It may limit the different ways that you can get involved, but please contact us if you require more information.

If you would like any more information on the role or advice on how to apply, please contact us.

This is a voluntary position that supports the work of our services and is not replacing the work of a paid member of staff. This role profile does not form part of any contract of employment.

About

blink blink mental health is a registered charity in England and Wales, and we are on a mission to help hundreds of thousands more people get timely, appropriate, and personalised mental health support.

We do this by:

• increasing access to support, making sure financial barriers aren’t a limitation

• providing personalised support when it’s needed, not limited by waiting lists

• normalising talking about mental health, reducing the stigma and taboo

• creating supportive and inclusive spaces at events and festivals across the UK, where people can be heard, connect with others, and reconnect with themselves.

blink is a small volunteer-powered organisation with three trustees, around 150 volunteers, and no paid staff. We’re growing, both in reach and in ambition, and we’re looking to expand our Trustee board to help guide us through this next chapter.

Our services at UK festivals:

Free, instant-access talking therapy with a fully-qualified therapist Up to 50-minutes with an experienced therapist who can support and guide people in the ways that feel most useful to them - like signposting, giving advice or simply offering an open, non-judgemental space to talk.

A calm, inclusive space to chill out and chat openly Whether festival-goers want a quiet space to switch off and nap, a place to connect with others, to explore the benefits of therapy or share the emotional weight they’re carrying, or just a safe-haven for a while – our bell tents are ready. Lined with comfortable bean bags and cosy blankets, we create the perfect environment to relax in.

Mindfulness activities facilitated by volunteers Puzzles and colouring books are available to unwind from the busy-ness outside. Our Wellbeing Support Volunteers are always available to have conversations, book therapy sessions, and signpost those who may be struggling or need some extra support.

Long term blink aims

Our work at festivals is hugely successful, and we are changing hundreds of lives a year. In the future, we hope to build on this experience and success by developing a programme of pop-up mental health workshops, events and free personalised therapy in other settings across the country.

Time Commitment

• Approx 5-10 hours per month. A greater time commitment may be required in the initial months to enable a smooth induction period

• Approx. 6–8 Board meetings per year

• Quarterly meetings with the Clinical Lead

• Additional time for reading and preparation

• Occasional involvement in urgent safeguarding matters or training.

• Optional opportunity to volunteer at festivals with blink, if that’s of interest Optional additional involvement blink is a small but growing mental health charity with huge ambition.

As we continue to develop, there is an opportunity for trustees to take a more ‘hands-on role’, if this is of interest. This could include things like, supporting volunteer recruitment, delivering training, helping with specific projects, or joining us at festivals. That said, this level of involvement is entirely optional. We know everyone’s capacity is different, and we want trustees to contribute in ways that feel sustainable and enjoyable for them.

Lead Safeguarding Trustee Purpose of the Role

The Lead Safeguarding Trustee plays a pivotal role in ensuring that blink upholds the highest standards of safeguarding for everyone it works with, including volunteers and members of the public. This trustee leads the Board's oversight of safeguarding policies, practices, and culture, ensuring that safeguarding remains a priority for the charity.

Key Responsibilities

• Strategic Oversight: Champion safeguarding in all blink’s activities, ensuring the charity maintains a proactive and preventative approach to safeguarding risks. Advise the Board on safeguarding trends, risks, and implications for strategic decision making.

 • Governance & Compliance: Ensure that blink complies with all relevant legislation, statutory guidance, and best practice in safeguarding. Work closely with other trustees and key volunteers to ensure safeguarding governance arrangements are robust and effective.

• Culture & Accountability: Champion a positive culture of safety, wellbeing and inclusion, where transparency, learning, and continuous improvement in safeguarding practice is encouraged. Support the blink team to ensure safeguarding is embedded in service delivery, policy, recruitment, and training.

• Risk & Incident Management: Work closely with key volunteers to provide appropriate support, challenge and scrutiny regarding how safeguarding concerns or incidents are reported, escalated, and managed. Monitor safeguarding reports and trends, ensuring that systemic risks are identified and mitigated.

• Support & Collaboration: Act as a point of contact for other trustees on safeguarding matters. Engage with external stakeholders, regulators, or legal advisors when appropriate to ensure the charity is responding appropriately to safeguarding challenges. Person Specification This is blink’s ‘wish list’, but we don’t expect you to tick every single box in order to apply. We welcome applicants with diverse lived and learned experiences and are particularly keen to hear from individuals from marginalised and minoritised communities.

Experience:

• Direct professional senior-level experience of safeguarding for example in a charity, social care, health, education, youth work, or a related field.

• Prior experience as a trustee or non-executive board member desirable. Knowledge and understanding:
• Understanding of the legal duties, responsibilities and reputational impact for safeguarding within a charity. • Commitment to blink’s vision, mission and values.

• Demonstrable commitment to social justice, anti-racism, equity, diversity and inclusion.

 Skills:

• Able to distil complex information and bring a pragmatic approach to its application.

• Ability to engage with complex or sensitive safeguarding issues in a supportive and trauma-informed way.

• A collaborative, calm, and reflective approach to team working, with the ability to inspire trust and confidence quickly. • Empowering and coaching interpersonal style to support & develop the blink team.

• A proactive approach to CPD.

What difference will you make?

• Play a key role in ensuring blink is protecting everyone who comes into contact with the charity

• Support and influence the charity to thrive, building our reputation and impact.

• Have a direct positive impact on thousands of people’s lives

What's in it for you?

You will have the opportunity to:

• Be part of a friendly, passionate and values-driven team

• Shape and improve safeguarding practice in a grassroots mental health charity
• Guide and lead blink’s development at a time of exciting growth

• Deepen your skills and experience by applying this to a different sector and/or organisation

• Develop leadership skills in supporting and empowering both volunteers and wider trustees in a key role on the board

• Represent blink at charity sector events

• Benefit from a structured induction and ongoing support, training and networking opportunities

To Apply

If you’re interested in joining blink as a trustee, please apply through here with a short expression of interest, outlining your experience and why this role feels like a good fit for you.

We are happy to receive applications in word or PDF (no more than 2 A4 sides), or video presentation.

You are welcome to contact us for an informal chat before applying, and to let us know if you have any support or accessibility needs. 

A fantastic opportunity has arisen to join the Smart Works Board of Trustees as Treasurer.

Our Trustees support all aspects of our work, with the aim of providing strategic support, governance and assurance that enables us to continue to deliver our core service and increase the number of women we can support into work by dressing and coaching women for interview and job success.

The time commitment for this voluntary, unpaid role is an average of two days a month, with more time given at busy periods of the year. There will be a requirement to attend board meetings, with some trustees also sitting on subcommittees that meet around 4 times a year. In addition there are events to attend and occasional additional duties to support our wider work.

If you feel you have valuable experience and skills to contribute to the Smart Works mission and would like to use your professional experience for good, we would love to hear from you.

Please see attached job pack for more information and details on how to apply. 

South Cumbria MAT are seeking committed volunteers from a range of backgrounds to join as Trustees on their Board of Trustees.  Trustees are critical to the success of the Trust. Although they are volunteers, they provide challenge and monitoring. They ask questions and probe the information and data they have been provided with. Trustees are often seen as the ‘critical friend’ to ensure leaders are responding to the challenges and key priorities. Being a Trustee is supportive within a group of other volunteers who work together as a collective voice.  You do not need experience of being a trustee. South Cumbria MAT will support all new Trustees to develop in their role as well as additional training where needed.

Trustees come from many backgrounds. We are seeking individuals who may be able to offer expertise in the following areas:

• Education outcomes

• Special education needs

• Governance and compliance including experience of chairing boards

• School improvement

• Health and safety and facilities

• Finance, estates, and/or resources

South Cumbria MAT is a multi-academy trust and therefore registered as a Company Limited by Guarantee with charitable status. Due to this company status Trustees are registered with Companies House.