Community development volunteer volunteer roles in wood green, greater london

Here’s 5 reasons you’ll love to volunteer in our shops:

1. It's fun

2. It's flexible

3. You'll learn and share skills

4. You'll be making a difference

5. You'll work with a great team

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. 

Volunteering in the shop

Mary's Living & Giving for Save the Children is unique - a vibrant result of the generous gifts of local individuals and companies being turned around by the skills and passions of volunteer teams, to create a destination retail experience. Selling womenswear, menswear, shoes, and bags to household goods, our shops can be found in the London villages and bring in vital funds for Save the Children.

Our Blackheath Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.

Why volunteer with Save the Children?

In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.

Skills and experiences we seek

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children. 

We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.

What happens next?

After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related). 

How to apply

Express your interest on email via the apply button. 

Please note, that we are unable to provide visa sponsorship for this post. 

Here’s 5 reasons you’ll love to volunteer in our shops:

1. It's fun

2. It's flexible

3. You'll learn and share skills

4. You'll be making a difference

5. You'll work with a great team

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. 

Volunteering in the shop

Mary's Living & Giving for Save the Children is unique - a vibrant result of the generous gifts of local individuals and companies being turned around by the skills and passions of volunteer teams, to create a destination retail experience. Selling womenswear, menswear, shoes, and bags to household goods, our shops can be found in the London villages and bring in vital funds for Save the Children.

Our Barnes Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.

Why volunteer with Save the Children?

In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.

Skills and experiences we seek

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children. 

We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.

What happens next?

After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related). 

How to apply

Express your interest on email via the apply button. 

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. 

Our amazing team of vibrant & diverse volunteers helps us run over 600 shops. Our stores sell lots of great donated & new goods to help raise vital funds to make a real difference to disadvantaged children, young people and families across the UK.

Our retail stores are the face of our charity on the high-street and in local communities. We have loads of amazing stock donated to us every week, and this all needs to be sorted, tagged and put on the shop-floor for sale!

Making sure our shops look fantastic is another task you can get involved with. You may also be required to help out on the till too, but we will show you how that works during your time volunteering with us. We value the contribution of everyone who supports Barnardo’s.

You will be a friendly face of Barnardo’s by volunteering in one of our shops. It would be great if you could volunteer one shift a week (or even more if you want) but we’re always happy to be flexible to work around your availability.

Why we want you

Our amazing team of vibrant & diverse volunteers helps us run over 700 stores. Our stores sell lots of great donated and new goods to help raise vital funds to make a real difference to disadvantaged children, young people and families across the UK.

What you will be doing

• Work on the till processing sales and returns
• Prepare stock, including sorting, steaming and pricing
• Create stylish window displays
• Replenish stock on the shop floor
• Stock-take and other administrative tasks

The skills you need

• Friendly and helpful
• Happy to be part of an amazing team of staff and volunteers
• Enthusiastic about the work of Barnardo’s
• Flexible and willing to do a variety of the shop tasks

What's in it for you

• Have fun and meet new people
• Develop skills for your CV including confidence, teamwork and problem solving
• Make a difference to the lives of children, young people and their families
• Learning and development opportunities through our Volunteer Academy which includes access to Level 2 Qualifications and other accredited courses
• Full training and experience of working in retail as a volunteer

Location:

62 Packhorse Road, Gerrards Cross, Buckinghamshire, SL9 8EF, United Kingdom

Minimum age: 14 years

Please note: we only accept applications from those residing in the UK

Hope Springs Health Foundation Uganda

Hope Springs Health Foundation Uganda promotes community health equity among young people in underserved communities within Uganda

Hope Springs Health Foundation (HSH) Uganda addresses a range of pressing social and health challenges affecting vulnerable groups, particularly children, adolescents, and women in low-resource settings.

One of the core issues is the high HIV prevalence and teenage pregnancy in Mayuge District, where HIV rates are at 7% and teenage pregnancy stands at 27%, both higher than national averages. These challenges are often driven by transactional sex, early sexual debut, misinformation, and power imbalances in relationships particularly with older men. Adolescent girls face limited access to accurate sexual and reproductive health (SRH) information, increasing their vulnerability to exploitation and disease.

Another persistent challenge is menstrual hygiene management (MHM). Nearly half of Ugandan girls miss up to three days of school each month due to lack of menstrual products and adequate sanitation. This leads to increased absenteeism and school dropout rates, ultimately compromising their educational and economic futures.

Additionally, gender-based violence (GBV) remains widespread in Uganda, with women and girls disproportionately affected. Many communities lack the capacity to identify, report, and prevent GBV, leading to unreported cases and prolonged cycles of abuse.

For children living with chronic illnesses such as Type 1 Diabetes, limited awareness and lack of access to proper nutrition and physical activity pose serious health risks, especially in low-resource rural settings.

Hope Springs Health (HSH) Foundation responds to these intersecting challenges with innovative and community-centered health promotion interventions.

To combat HIV/AID and teenage pregnancies, HSH works with communities to implement UNICEF’s evidence-based intervention; “Sugar Daddy Awareness Classes” in schools. These sessions empower adolescent girls with knowledge about the dangers of cross-generational relationships and equip them to advocate among peers, promoting informed choices and reducing risky behaviors.

On the menstrual health front, HSH trains girls to make, use, and distribute reusable sanitary pads. This not only addresses a critical hygiene need but also provides a source of income and resilience for the girls. Environmentally, the use of reusable pads reduces plastic waste, contributing to greener communities. Socially, this empowers girls to stay in school, confident and informed.

To address gender-based violence (GBV), HSH conducts trainings targeting community stakeholders such as local leaders, religious leaders, police, health workers among others. These trainings strengthen the capacity of community members to detect, respond to, and prevent GBV through coordinated referral systems and advocacy.

For children with Type 1 Diabetes, the “Active Hearts, Healthy Lives” program supports them through community education on physical activity and nutrition. This program helps improve their quality of life by promoting healthier lifestyles in contexts where resources are scarce.

Fundraising Officer

Volunteer Role Description (remote, unpaid)

Hope Springs Health Foundation Uganda (HSH) is seeking a proactive and reliable Volunteer Fundraising Officer to support our resource mobilization strategy. This is a great opportunity for a student or recent graduate in Public Health, Social Sciences, Development Studies, or a related field to build hands-on experience in nonprofit fundraising, proposal writing, and donor relations. The Fundraising Officer will work directly with the CEO and programs team to develop compelling proposals, identify funding opportunities, manage donor outreach using tools like Sales Navigator, and maintain an organized and up-to-date funding database. The role requires excellent communication and time management skills, a high level of professionalism, and a commitment to confidentiality.

Key Responsibilities • Draft high-quality project proposals, concept notes, and funding applications tailored to donor requirements. • Use tools like Sales Navigator and other platforms to identify and connect with potential donors, meeting weekly outreach targets. • Maintain and regularly update a structured database of funding opportunities, donor contacts, deadlines, and communications.. • Collaborate with the communications team to develop professional fundraising and pitch materials. • Attend online fundraising webinars, donor briefings, and conferences to stay updated on trends and opportunities. • Assist in organizing donor records, tracking feedback, and filing proposal-related documentation. • Provide administrative and basic finance-related support (e.g., budget inputs, data entry).

Qualifications and Skills Education: • Bachelor’s degree or current enrollment in Public Health, Social Sciences, Development Studies, International Development, or a related field. • Master’s degree is a plus but not required. Skills & Competencies: • Excellent written and verbal communication skills. • Strong research and analytical skills. • Ability to manage time effectively and meet deadlines independently. • High level of reliability and commitment to confidentiality. • Willingness to learn and use new fundraising tools and CRM/database systems. • Tech-savvy and comfortable attending online meetings, webinars, and virtual donor events. • Familiarity with donor landscapes (e.g., foundations, bilateral donors, UN agencies) is an advantage.

Values • Demonstrated interest in social justice, gender equity, and community development. • Eagerness to learn, grow, and contribute to meaningful health and development work.

Weekly Time Commitment

10+ hours per week

Duration of Volunteer Role (remote)

6+ months

About Kith & Kids
We provide activities, opportunities, information, and support for people with a learning disability or autism, their parents, and siblings.
For all our projects and activities we are dependent on volunteers.

Our Employability Project
10am to 3pm, Monday and/or Friday during term-time

Our Employment & Life Skills Project (ELSP) helps adults with learning disabilities or autism to access further education, work experience and visits to mainstream community opportunities. 

What you’ll do
You’ll act as a mentor to the members of the group.  You’ll be helping the group(s) develop a range of life skills, things that many of us take for granted.  These include Maths and English skills, independent living, the use of public transport, social skills and even the sourcing of employment. 

For the people in these groups, these things can be very difficult to develop and achieve without regular support. Through regular support and meetings, members and volunteers develop greater trust, skills, and confidence together.

Come along and get involved!

Requirements

What you need
You do not need experience. Full disability awareness training will be provided before you begin volunteering with us.
The only requirements we ask of you are enthusiasm, energy and to be open-minded.
Minimum age for volunteers is 20.

How much time?
The project runs from 10am to 3pm, Mondays and/or Fridays during term-time.
Everyone gets the most out of the project if you come every week for at least a term as you'll build a close relationship with the members you'll have been supporting and will create the most impact.

What we can offer you
ELSP represents a fantastic opportunity for you to share your knowledge and experience built up through a lifetime to a group that is continuing to develop and achieve their targets.

We’ll reimburse your travel expenses and will provide excellent training and lots of helpful support.

By volunteering on our project you'll also:

• Use and develop your skills: time-management, working within a team, problem-solving and adaptability.
• Learn something new, get involved in fun activities with others.
• Increase your confidence.
• Meet like-minded people and make friends.
• Gain experience for (other) work
• Give something back to the community.
• Do something fun and satisfying in your spare time
• Challenge yourself. 

What about training?
Volunteers must attend training and complete a free DBS check before you begin volunteering.

This is a great opportunity to get to know everyone at Kith & Kids: your fellow volunteers, some of our members you will be working with, and also gives the opportunity to develop some new skills and expand your knowledge in our workshops.

Topics we cover include:

• Autism
• Safeguarding
• Creativity & Participation
• Negotiation & Boundaries
   

When do I need to come?

Volunteers must attend training and complete a DBS check before taking part.

We'll be running face-to-face training in north London starting on the 24th May with lots of other dates to choose from.

In the meantime, we'll be meeting volunteers online from mid-April.

Training will take place in North London – once we have met you online for a chat, we will send you confirmation of our training venue details.

Founded in 1997, the Islington Centre for Refugees and Migrants provides a place for refugees, migrants, and people seeking asylum to rebuild their life with support and community. From classes to casework to financial assistance, the Centre has a wide offering available for our community of over 200 people. Our approach is compassionate and human and the support we offer is long term - on average people stay with us around four years.

The current Board brings a wide range of charity and public body experience including strategy and fundraising and we are looking for skills to both enhance and complement these strengths.

The Centre has a dedicated and talented staff team led by our CEO, Andy Ruiz Palma, who joined in 2000 as an English teacher. In addition to this staff resource we have around 40 volunteers who provide direct support through activities. We also have in place accountancy support to the executive and a dedicated fundraising team.

We are looking for people who can demonstrate a strong empathy with our client group and who understand how to work with organisations rooted in a local community. You will bring excellent people and communication skills and demonstrate good team-working.

You will demonstrate this through your experience working with marginalised communities (either in a frontline operational role, a policymaking role, or on the Board of another organisation) or personal lived experience as a member of a marginalised community.

We are open to applications from people looking for their first Trustee role or who may not have considered being a Trustee before and will provide mentoring to help trustees find their feet.

We are looking to recruit 2- 3 new trustees and have a strong preference for any of the following or a combination of these skills:

• Finance/Accountancy qualification – we have an excellent Treasurer Trustee and are looking for a deputy
• HR
• Fundraising
• IT/Data management
• Lived Experience as a refugee or migrant

Healthwatch Haringey is the independent ‘people’s champion’ for health and social
care in the London Borough of Haringey.

We actively seek out the views of the public and patients on all matters relating to
health and social care, e.g. their experience in hospital, interim care, at the GP or
dentist, and collate those together to produce impact statements and reports.

With this evidence we seek to campaign for and change for the better the way
health and social care services are designed, delivered, and improved.

We have a statutory role, as set out in the Health and Social Care Act 2012, are a
member of the London Borough of Haringey Health and Wellbeing Board and have
excellent relations with Commissioners across the borough. We also have a great
staff team who work hard to achieve the aims of Healthwatch Haringey.

While you might not have a background in health or social care, we are looking
for someone who has the transferrable skills to play a leading part in the future of
Healthwatch Haringey.

You will ensure Healthwatch Haringey is well governed with robust policies and
procedures in place, continue to establish and build constructive relationships with
Healthwatch Haringey’s key stakeholders and represent the organisation externally
whenever appropriate as one of its leading ambassadors.

As well as line managing the Healthwatch Haringey Manager, you will be responsible
for the strategic development of the organisation, the setting of priorities and the
delivery of statutory and contractual obligations.

We welcome applications from anyone who lives or works or is registered with a
GP in the London Borough of Haringey or North Central London ICS area (includes
London Boroughs of Haringey, Barnet, Enfield, Camden, and Islington). We absolutely
welcome and encourage applications from ALL sections of the community including
those from minority ethnic communities, disabled people, every gender, every age
group (over 18), and all socio-economic groups. You would be representing all
Haringey residents, but it is essential to make sure every voice is heard.

Please see the Person Specification in the recruitment pack on page 10 for more details and how to apply on
page 12.

We look forward to receiving your application. Thank you.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

From elderly moggies to energic kittens, every day across the UK cats and kittens are in need of a temporary place to stay, and lots of love and TLC! We need more fosterers like you to provide a safe, temporary haven for cats and kittens and provide them with everything they need before they get their chance to land on their four paws and make a house a home.

You can expect us to 

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Ensure you have all you need in place to foster the cat(s) in your care, for example equipment and food
• Cover all your foster cats’ expenses and agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you 

• A stable, safe and compassionate environment in your home or in a purpose-built pen in your garden provided by us
• Enrich the cats’ experience in care including play, exercise and appropriate handling/interaction
• A willingness to complete some training in order to provide high standards of cat welfare
• Introduce cats to prospective adopters so they can find their forever home
• You can find out more about being a Fosterer on our website

Time expectation

Our volunteer fosterers usually spend around one and a half hours per day (around 10 to 13 hours per week) in this role, but this might vary depending on the number of cats or kittens in care.

Are you a good listener? 

More than 130,000 people live with multiple sclerosis (MS) in the UK. Every one of them shares the uncertainty of life with MS. People are most likely to find out they have MS in their thirties, forties and fifties; news that can be worrying and heart breaking. MS can get steadily worse, or symptoms can come and go unpredictably throughout someone’s life.

Could you spare three hours a week to provide emotional support and information to those affected by MS? If so, the MS Helpline team would like to hear from you. 

We’re the UK charity for people with MS. We’re fighting for better treatment and care to help people with MS take control of their lives, and we’re funding research that we believe will stop MS for good. We’ve already made important breakthroughs, and big advances in MS treatments are possible within our lifetimes. With your support, we will stop MS. 

Time and Commitment

The MS Helpline is open from Monday to Friday 9am to 7pm. All of our MS Helpline volunteers carry out their volunteering from home and give emotional support and information to people affected by MS by telephone. 

We are looking for volunteers that can commit to a 3 hour telephone shift a week.

 You will be attending comprehensive helpline volunteer training programme throughout May 2025. All training sessions will be remote via Teams during weekdays between 10am-4pm. There will be pre-reading and exercise tasks to complete in between training sessions.

About you

We do not ask for previous experience although we are looking for people with good listening skills and a clear, warm telephone voice. You should have good IT skills as the role will require use of Microsoft Office such as Outlook and Teams, internal databases and call handling system.

We also ask that you have access to a confidential and comfortable working space, computer and broadband suitable for MS Helpline Volunteer role. If you are shortlisted for the role interview, we will ask you about your home and equipment set up, as unfortunately not everyone may have the appropriate set up and equipment for MS Helpline Volunteer role. 

What will you get from volunteering with us?

• A chance to learn new skills
• Meet new people
• Be part of a supportive, caring team
• Ongoing support for your development as a volunteer
• A rewarding role supporting the MS community

Before applying please ensure you will be able to meet the following considerations: 

If you are shortlisted, there will be a 45 minute volunteer interview including a role play w\c 28th April 2025 on Teams.

The deadline for applications is Sunday 27th April 2025.

As a Youth Support Officer, you will play a crucial role in supporting the development of young people in our community programmes. You will provide guidance, mentorship, and assistance to participants, helping them navigate through the Degrees of Opportunity (DOFO) framework, and encourage their personal growth, well-being, and skill development. 

Key Responsibilities 

• Provide one-on-one and group support to youth participants in the Degrees of Opportunity program. 

• Assist in the delivery of personal development, leadership, and skills-building workshops. 

• Foster a positive, inclusive, and supportive environment for all young people involved in the program. 

• Act as a mentor to guide youth participants in setting and achieving personal goals. 

• Monitor and assess youth progress, offering support and feedback as needed. 

• Provide emotional and social support, helping young people manage challenges in a positive manner. 

• Encourage active participation in group activities, team-building exercises, and community projects. 

• Promote well-being and positive mental health practices among youth participants. 

Skills & Qualifications 

• Previous experience working with young people in a support or mentoring role. 

• Strong communication and interpersonal skills. 

• Ability to work effectively in both individual and group settings. 

• Empathy and patience in supporting youth through challenges. 

• Experience with community programs or social services (desirable). 

• A passion for youth development and empowerment. 

• DBS check (desirable). 

Commitment 

• Minimum 15 hours per week, with flexible hours. 

Benefits 

• Gain valuable experience in youth development and support. 

• Develop skills in mentoring, coaching, and program facilitation. 

• Make a positive impact on the lives of young people in the community. 

• Access to professional development and training in youth support. 

• Work within a dynamic and inclusive team of like-minded individuals. 

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.

Who They Are

This organisation welcomes refugees, asylum seekers, and migrants who have been displaced from their countries of origin. Leaving home due to war, persecution, or incarceration demands remarkable courage and resilience. For many, arriving in London is just the beginning of a long and complex journey toward achieving settled status and a decent quality of life.

Rooted in the local community, the Centre provides practical support, advocacy, and a sense of belonging to those navigating displacement and rebuilding their lives in a new country.

The Role: Trustee

The Centre is seeking 2–3 new trustees to join its Board and help guide the next chapter of its work. The current Board brings a broad range of expertise, including charity governance, public service leadership, strategy, and fundraising. The organisation is looking for individuals whose skills will enhance and complement the strengths of the existing trustees.

The Centre is led by CEO Andy Ruiz Palma, who first joined the team in 2000 as an English teacher. He now oversees a dedicated staff team and a committed group of around 40 volunteers who deliver services directly to clients. Additional support is provided by professional fundraising and accountancy teams.

What They Are Looking For

New trustees should bring:

• A strong empathy with the Centre’s client group and mission

• An understanding of how to support community-rooted organisations

• Excellent communication and team-working skills

• Relevant experience working with marginalised communities, whether in a frontline, policy, or governance context

• Or personal lived experience as a refugee, asylum seeker, or member of a marginalised community

The Centre welcomes applicants who may be new to trustee roles, and offers mentoring and support to help them succeed. The organisation is especially keen to hear from candidates with skills or experience in one or more of the following areas:

• Finance/Accountancy (to act as deputy to the current Treasurer Trustee)

• Human Resources (HR)

• Fundraising

• IT and Data Management

• Lived Experience as a refugee or migrant

This is an opportunity to make a meaningful contribution to a compassionate and community-driven organisation supporting displaced people in London.

If you're interested in a career in fundraising with a focus on trust fundraising, this role would provide the perfect foundation, giving you the opportunity to gain hands-on experience and develop key skills.

Citizens Advice Barnet is a local, independently registered charity and member of the Citizens Advice network. We help people find a way forward with their problems by providing expert advice, enabling people to uphold their rights and access the help they need and are entitled to. While our services are available to everyone in our community who needs us, we prioritise those who need us the most, such as people with disabilities, a language barrier or those experiencing poverty.

A significant amount of our funding comes from trusts and foundations. It is only through the grants we receive that we're able to provide free specialist casework that helps the most vulnerable people with the most complex problems.

Duties include:

• Identifying funders we could approach, such as by searching funder databases
• Researching funders to clarify whether or not we are eligible to apply, how much funding we could apply for and which project they’d be most likely to fund
• Recording the above information in a spreadsheet and keeping this record up-to-date
• Updating a master document which collates key information for applications
• Writing applications for small grants with support from the Head of Business Development

About You

No previous experience or knowledge of trust fundraising is required; this role would suit you if you have the following skills and attributes:

• strong research skills
• analytical thinking skills
• high attention to detail
• IT skills, especially MS Word and Excel at a basic level (sort, filter, basic formulas) or willingness and ability to learn
• ability to present complex information in a clear and easily navigable format
• clear and persuasive writing skills