Do you have the personal commitment, maturity, drive and person-centred values to be able to make a real difference to the lives of people with complex needs?

The Registered Manager will lead the operational management of a service designed to meet the unique needs of 15 individual adults who have learning disabilities, autistic spectrum disorder, mental health diagnosis and complex health needs which may also include presenting behaviours which may challenge.

The Registered Manager will ensure that the service strives to achieve and maintain the highest levels of quality, meeting all CQC standards and contract requirements and that this can be demonstrated through comprehensive quality and contract monitoring processes. You will ensure that the service works in a cohesive and coordinated manner and that service users experience fully integrated care and support. You will ensure that the care and support delivered is truly personalised and provided in accordance with agreed care plans, enabling service users to enjoy wellbeing, quality of life and community connections.

You will promote and reinforce a culture of responsive, person-centred practice and active support across the service, with relationships based on respect and unconditional positive regard. Your rewarding role will include responsibility for:

• Recruitment and selection of staff matched to the needs of service users
• Management and deployment of staff to meet the needs of service users
• Team building and maintaining a highly motivated workforce
• Ensuring continuous, reliable and consistent service delivery at all times
• Meeting assessed needs and maximising positive outcomes
• Performance management
• Compliance with CQC & commissioner expectations and standards
• Effective contract management
• Effective prevention and management of incidents
• Positive risk management
• Staff support, supervision, coaching and training
• Excellent customer care for all stakeholders and preferences within available resources
• Responding to referrals and undertaking initial assessments of need
• Ensuring all service users have a co-produced plan of support and a designated Key Worker
• Co-ordinating a programme of regular person-centred reviews which put each person’s views and preferences at the heart of planning and decision making
• Maintaining high standards of environmental safety/quality and ensuring a welcoming, inclusive atmosphere
• Facilitate service user engagement, involvement and peer support

You must have prior experience of supporting people with a learning disability and/or autism who have complex needs and who communicate through behaviour that challenges. You must have supervisory/management experience. You will have thorough knowledge and experience of PBS strategies and positive risk management approaches, founded on the principles of least restrictive practice. You must demonstrate excellent assessment, support planning and report writing skills. Some experience of managing successful transitions from and into services is essential.

You will be able to demonstrate skills in managing and motivating a large staff team to achieve the highest standards of person-centred practice. You will be able to lead from the front and delegate effectively as well as to work collaboratively in providing direct care and support as required. You will be warm and emotionally intelligent with the ability to build positive, trusting relationships with service users, their families, staff and partner agencies. You will be able to support our commitment to creating an open, reflective and accountable culture which is underpinned by ethical practice, dignity and rights. You will be a confident and professional practitioner and manager, able to communicate clearly and persuasively and to contribute effectively to multi-disciplinary decision making, planning and review processes.

Creative Support is a not-for-profit organisation which provides high quality, person-centred support to older people and adults with a learning disability and/or autism and people with physical disabilities and mental health needs. The support we offer is tailored to the individual and promotes their independence and community engagement. We are an Investor in People accredited employer of a diverse team of over 5000 well supported staff across the country.

You will be joining a progressive charitable organisation, strongly committed to investing in your professional development through both practice-based training and academic study. You will also be part of our highly committed and mutually supportive team of operational managers in the North West region and a network of Registered Managers across the country who strive to meet and exceed CQC standards. By joining this team you will be able to access peer support and expertise.

Job Title: Outreach Support Worker

Salary: £ 22,178.00 pro rata

Status: Substantive

Hours: 37.5 hours per week, including early mornings, evenings and weekends.

Holidays: 22 Days plus Bank Holidays pro rata

Based at: Locations throughout the Wigan Borough

Responsible to: Outreach Team Lead

Accountable to: Queen’s Hall Action on Poverty Trustees

Closing Date : 12 Noon 23rd September 2020

Interviews : W/C 28th September

*** Please note that the vacancy may close early if a satisfactory number of applicants are received ****

SUMMARY

The Brick is a small charity with big aspirations for people in need within our community. We provide RELIEF, RESTORATION and REFORMATION by offering tailored support, hope, and opportunity to those looking to improve their quality of life. We are looking for an Outreach Support Worker to engage with individuals in the borough who are rough sleeping and who at present do not access services. The Post Holder will utilise their skills and experience to continue to work towards and develop partnerships, develop specific referral pathways into accommodation and recovery services, gather intelligence, build trust and respect, and lead and contribute to extensive outreach within the community.

JOB PURPOSE

The post holder will, in partnership with other existing services and organisations, identify barriers into accommodation and treatment and work on creating and delivering solutions to these barriers. The post holder will also focus on early intervention, assertive and pro-active attrition work engaging individuals who are rough sleeping. The Outreach and Engagement team will be responsible for contributing to the overall performance of the service to ensure that contractual output targets are achieved.

They will also be required to record and input data and information in order that the service operates within contractual, administrative and financial requirements. The post holder will be required to work across a number of operational sites across the borough as required and work flexibly to maintain the most appropriate level of service provision. This will include evening and weekend working and extensive street outreach. The post holder will be expected to take responsibility for personal development, identifying personal training needs and participate in regular supervision and appraisal.

*** The Brick is committed to promoting a diverse and inclusive workplace, which attracts all candidates and signals our commitment to celebrate and promote diversity. This includes not discriminating under the Equality Act 2010 and building an accurate picture of the make-up of our workforce.

We offer a range of family friendly, inclusive employment policies, flexible working arrangements and support or staff from different backgrounds****

Job Description

JOB DESCRIPTION

Job Title: Brick Works Retail Mentor

No of Posts: 1

Salary: £23,657

Status: Full Time, Substantive

Hours: 40 hours per week, ideally 08:30 to 17:00 5 days per week.

Holidays: 22 days plus Bank Holidays per annum

Based at: The Brick Works

Responsible to: Training and Business Development Manager

Accountable to: Queen’s Hall Action on Poverty Trustees

Closing Date : 12 Noon 30th September 2020

Interviews : W/C 5/9/20

*** Please note that the vacancy may close early if a satisfactory number of applicants are received ****

To Apply please review the attached Person Specification, please attach a CV and Covering Letter.

SUMMARY

The Brick is a small charity with big aspirations for people in need within our community. We provide RELIEF, RESTORATION and REFORMATION by offering tailored support, hope, and opportunity to those looking to improve their quality of life. This is an exciting opportunity for an exceptional individual to join the charity in a new and exciting role. This unique role will need a combination of skills to be successful. You will be retail driven whilst at the same time be focused on the value of teaching people we work with new skills. You will have a desire to see individuals develop in their skills and confidence through their engagement with the Brick. You will be responsible for delivering a robust, sustainable retail outlet at the Brick Works, increasing employability skills and creating a culture where people want to learn and thrive. You will need to be as committed as we are to equip people from diverse backgrounds for self-sustaining and independent living.

JOB PURPOSE

The focus of the Brick Works Retail Mentor is to balance a successful Retail Unit with a programme of training and upskilling people we work with. You will have an excellent understanding of retail and you will possess essential mentoring qualities. You will thrive on balancing the need for a successful retail unit with ensuring opportunities are available for people to learn new skills. You will be willing and understanding that mentoring other people to learn new skills is imperative and is a non-negotiable and you must have patience and an understanding attitude.

The Workers` Educational Association is a unique charity and the UK`s largest voluntary sector provider of adult education. With a clear vision and a strong social purpose, we bring great teaching to local communities, with life-changing courses held in clubs, pubs, workplaces, schools and almost anywhere else you can think of.

Since 1903, we have been giving disadvantaged people the opportunity to return to learning - inspiring them to realise their full potential and become active, engaged citizens. We see education as a tool for social justice, not just self-improvement, and we pride ourselves on making learning accessible.

The main purpose of this post is to provide choir support for students as part of a WEA`s approach to holistic, inclusive support for students which encourages independent learning in relation to personal development, empowerment, resilience and student engagement alongside academic achievement.
We are growing our panel of support workers to meet the needs of students in local classes and virtually through video conferencing who come to our courses with additional learning needs. You will ensure that students enjoy an outstanding experience and can participate fully and equally in our courses.

At the heart of our closely-knit area team, you will support tutors either within a classroom setting or virtually through video conferencing meeting and assessing new learners and supporting them to access WEA provision along with negotiating individual and group learning and support plans.

Every day will bring different yet exciting challenges.

Background information - The aim of the choir courses is to provide an introduction to choral singing in a variety of styles with the aim of performing at local events. Hoole WEA Community Choir is a non-auditioned group open to anybody who enjoys singing and would like to develop their skills. The choir course usually meets on Thursdays from 2.30 - 4.30 p.m. through the year.

You will need to be a friendly, organised person with good standards of reading and writing; someone who enjoys helping people with different needs.

Please provide a CV that includes your background and experience, plus a covering letter outlining locations you would be happy to work in as we would not expect anybody to be available to work in all the places across our area.