Community engagement programme officer jobs in Liverpool

Shape the future of Fréa – a unique partnership of three Irish charities working together to create greater impact.

We’re looking for an ambitious, creative fundraiser to build on a strong foundation and develop Fréa’s next generation of income and partnerships.

Fréa brings together three established Irish charities with a shared commitment to supporting Irish communities across the North of England. We believe that, by working together, we can achieve more than any of us can alone.

We are now looking for an exceptional Head of Fundraising and Development to help us realise that ambition.

This is an exciting opportunity for an experienced fundraiser who enjoys building relationships, spotting opportunities and turning ideas into sustainable income. You will have the freedom to shape Fréa’s fundraising approach, develop new partnerships and funding streams, and help establish the partnership as an increasingly influential and sustainable organisation.

You will build on a strong platform already created by Fréa’s existing fundraising work, while bringing fresh thinking and new energy to its next stage of development. You will work closely with senior colleagues and Boards across the three partner charities, developing compelling propositions and identifying opportunities where Fréa can achieve more by working collectively.

Importantly, this is collaborative fundraising, not competitive fundraising. Fréa’s role is to complement and add value to the excellent fundraising already undertaken by its three partners. You will need the judgement to recognise when an opportunity is best pursued by Fréa, by an individual partner, or jointly – always respecting existing relationships with funders, donors and corporate partners.

We are looking for someone who combines fundraising expertise with relationship-building, creativity and excellent partnership skills. You will be comfortable working strategically while also getting stuck into the practical business of developing networks and events, cultivating relationships and securing income.

This is a rare opportunity to help shape the fundraising direction of an emerging partnership with an established history, a strong network and significant potential for growth.

If you are excited by the idea of building something collaboratively, creating new opportunities and helping three organisations achieve greater impact together, we would love to hear from you.

If you would like an informal chat about the role please contact any of the Fréa Trustees: Ant Hanlon Chief Executive at Leeds Irish Health and Homes, Breege McDaid, Director at Irish Community Care or Patrick Morrison, Chief Executive at Irish Community Care Manchester.

The Membership & Community Coordinator is a new role, created to support the membership functions at Science for Animal Welfare (SciFAW) and the Humane Slaughter Association (HSA). 

Initially, the role holder will focus on delivering and growing SciFAW’s relaunched membership. They will play a central role in shaping the member experience, ensuring that our membership delivers genuine value and builds a thriving community. 

They will lead the day-to-day delivery of our membership offer across member, supporter and student pathways, creating engaging journeys that attract, retain and inspire people to connect with our work. From onboarding and renewals to member only events, communications and community engagement, they will be the person our members come to know. 

This role sits at the heart of the organisation rather than within a single team. They will work closely with colleagues across science, communications, income generation and operations. This role will work closely with the charities CRM and Office Manager who oversees the administration of memberships, our customer relationship management (CRM) software and data. They will also play an important role in gathering member insight and feeding it back into the ongoing development of our membership proposition. 

This is a highly autonomous and collaborative role. Reporting to the Head of Income Generation and working with colleagues across the organisation, you will translate membership strategy into action, taking ownership of implementation, continuous improvement, member engagement and retention. 

Our charities are small, and our work is often fast paced; as such we are looking for candidates who can work with limited supervision day-to-day and can work on multiple concurrent workstreams. 

Key Responsibilities 

Membership 

• Implement and promote the new SciFAW membership offering to current, lapsed and prospective members, helping to grow and strengthen the membership community. 
• Develop the member, supporter and student membership journeys, ensuring a positive and seamless experience at every stage. 
• Manage the membership application approval process, including documenting Trustee decisions and administering confirmations and welcome communications. 
• Liaise with colleagues responsible for the membership operations and data to ensure the charities retain accurate records and use effective processes. 
• Administer and analyse the post-join questionnaire and use its insights on members' interests, affiliations and areas of work to inform future engagement, events and activities. 
• Lead a retention-focused approach across all membership, community, communications and event activities, ensuring members consistently experience value, connection and engagement throughout their relationship with SciFAW, while acting as their primary point of contact. 
• Analyse data and report on member acquisition, retention, trends and engagement. 
• Working with scientific staff, input into the development of the LINKS scheme, supporting its growth and strengthening its role as a membership activity. 

Events 

• Work with scientific colleagues to develop the charities’ programme of member-exclusive events. 
• Organise a programme of member-exclusive events throughout the year, aligned with plans agreed with the Head of Income Generation. 
• Co-ordinate the programme of member-only events alongside our annual conference, working with science staff and conference organisers to design, plan and deliver them. 
• Work with the wider team and external collaborators to develop events and engagement opportunities for students and early-career researchers, including careers-focused content at the annual conference. 
• Contribute to event planning to ensure events are engaging and responsive to member interests and feedback. 
• Work with administrative support colleagues to organise and deliver events, allowing you to focus on member engagement. 
• Provide occasional administrative support for corporate membership and sponsorship activities as required. 

Community and Communications 

• Act as the primary point of contact for members, providing a welcoming, responsive and professional experience. 
• Build strong relationships with members, ensuring they feel valued, connected and engaged with charities missions. 
• Craft the communications to members at each stage of their membership journey to optimise engagement and retention. 
• Produce a quarterly membership newsletter that showcases member stories, highlights opportunities and strengthens community connections. 
• Work with the Communications team to develop engaging membership marketing and retention materials across all SciFAW membership routes and for HSA individual members. 
• Collaborate with scientific staff to deliver member-only roundtables. 
• Collaborate with scientific staff to increase opportunities for members to engage effectively with the charity's grants, awards and scientific activities. 

Essential skills and experience required

• Experience coordinating a membership function, with hands-on delivery of member engagement, recruitment and retention activities and community building. 
• Proven ability to work independently and within scope, managing priorities and collaborating confidently with senior colleagues, scientists and external stakeholders. 
• Experience planning and delivering both online and in-person events. 
• Experience using CRM or membership databases for record management, reporting and analysis (both charities use Beacon CRM). 
• Excellent written communication skills, with experience producing audience-focused content such as newsletters, event communications and membership materials. 
• Strong interpersonal and relationship-building skills, with the ability to engage effectively with a wide range of stakeholders. 
• Strong organisational skills, with the ability to manage multiple workstreams and priorities simultaneously. 
• Reliable and accurate in reporting progress, with a clear view of what's completed, what's outstanding and what's at risk 
• Strong presentation skills, confidence in communicating and presenting to external stakeholders and groups, including being comfortable making phone calls where necessary 
• A genuine commitment to animal welfare and enthusiasm for the mission and values of the charities. 

Click apply to download the full application pack before completing your application.

We are entering a period of unprecedented opportunity. Advances in treatment, increasing recognition of the condition, and growing awareness of healthcare inequalities provide a unique chance to strengthen our impact and expand our reach across the UK. Our ambition is bold: to engage and support at least 50% of the UK myasthenia community as members within the next five years, creating a movement that is representative, influential and impossible to ignore.

The successful candidate will lead the development of a thriving national community of people affected by myasthenia, ensuring that individuals and families feel connected, represented and empowered. They will transform community insight into meaningful campaigns, influence policy and healthcare decision-making, and position myaware as the authoritative voice for everyone affected by the condition.

Success in this role will be measured not only by influence and campaigning outcomes, but by the growth, engagement and mobilisation of our community. The Director will play a central role in delivering our ambition to reach, engage and retain 50% of the UK's myasthenia population as members and active supporters within five years, creating a change-maker movement that is representative of our goals.

Key Responsibilities

Community Growth and Engagement

• Contribute towards the development and delivery of a comprehensive membership growth strategy aimed at engaging at least 50% of the UK myasthenia community within five years.
• Build a deep understanding of the patient journey and identify opportunities to connect with people from diagnosis onwards.
• Lead the development of services, programmes and engagement approaches that increase membership recruitment, retention and participation.
• Ensure that people affected by myasthenia are at the heart of all organisational decisions, campaigns and strategic priorities.
• Create pathways for members, volunteers, supporters and ambassadors to actively contribute to myaware's work.
• Use data, insight and market intelligence to measure community reach, identify underserved groups and drive continuous improvement.

 

Campaigning, Policy and Influence

• Develop and implement a national campaigning and influencing strategy focused on awareness, equity of care, access to treatment and service improvement.
• Position myaware as a leading voice within healthcare, policy and rare disease discussions across the UK.
• Build strategic relationships with parliamentarians, government departments, NHS organisations, Integrated Care Boards, NICE, clinicians, researchers, industry partners and allied charities.
• Lead public affairs activity, including consultation responses, parliamentary engagement, policy briefings and stakeholder events.
• Ensure lived experience evidence informs policy development, healthcare decision-making and treatment access discussions.

 

Organisational Leadership

• Serve as a member of the Senior Leadership Team and contribute to organisational strategy and performance.
• Foster a culture of innovation, inclusion, collaboration and measurable impact.
• Work closely with fundraising, communications, partnerships, and service delivery colleagues to maximise organisational reach and effectiveness.

 

Awareness and Public Engagement

• Increase awareness and understanding of myasthenia among healthcare professionals, policymakers, media and the public.
• Lead initiatives that strengthen myaware's visibility, reputation and influence.
• Support the development of compelling campaigns, media activity and storytelling that inspire engagement and drive action.
• To be the spokesperson for myaware.

 

What Success Looks Like

Within five years, the postholder will have:

• Led significant growth in membership, progressing towards engaging at least 50% of the UK's myasthenia community.
• Increased participation in surveys, campaigns, events, volunteering and lived-experience activities.
• Established myaware as the recognised national voice for people affected by myasthenia.
• Secured meaningful influence in policy, healthcare and treatment access discussions.
• Generated evidence of improvements in awareness, service delivery, treatment access and patient representation.
• Built a highly engaged and empowered community capable of driving change at local, national and system levels.

 

Person Specification

Essential Experience

• Significant senior leadership experience within the charity, healthcare, membership, public affairs or advocacy sectors.
• Proven success in growing and engaging communities, memberships, movements or supporter bases at scale.
• Experience developing and delivering campaigning, influencing or public affairs strategies that have achieved measurable outcomes.
• Strong track record of building relationships with senior external stakeholders and decision-makers.
• Experience using data, insight and lived experience to shape organisational priorities and influence strategy.
• Experience leading, motivating and developing high-performing teams.

Essential Knowledge and Skills

• Outstanding strategic thinking and leadership abilities.
• Exceptional communication, influencing and relationship-building skills.
• Strong understanding of community mobilisation, supporter engagement and membership growth.
• Ability to translate complex healthcare and policy issues into compelling public narratives and calls to action.
• Strong analytical and performance management skills.
• Commitment to inclusion, co-production and patient-centred approaches.

Personal Attributes

We are looking for someone who is:

• Ambitious about building one of the UK's most engaged rare disease communities.
• Passionate about amplifying the voices of people with lived experience.
• Collaborative and inspiring.
• Politically astute and credible with senior stakeholders.
• Resilient, innovative and outcomes focused.
• Motivated by creating lasting change for people living with long-term health conditions.

Why Join Us?

myaware is the only charity in the UK dedicated solely to the care and support of people affected by myasthenia. 

This is a rare opportunity to build a community movement capable of transforming lives. You will lead the growth of a national membership community, shape policy and healthcare conversations, and help ensure that every person affected by myasthenia feels informed, supported, represented and connected.

Together, we aim to ensure that within five years, at least half of everyone living with myasthenia in the UK knows, trusts and actively engages with myaware as their community, their advocate and their voice.

We are working hard to raise awareness of myasthenia, as it is a little-known condition. We provide support for people with myasthenia and their families, whilst offering advice and tips for living with the condition. 

We also fund the research that brings us closer to finding a cure as well as funding specialists nurses and advisors. 

Members of myaware have full access to a wide range of support services and events including our specialist benefits and welfare advisor. 

myaware supports people with myasthenia and their families.  We campaign for better medical services for people with myasthenia and work to inform medical professionals. 

The myasthenias are a group of neuromuscular conditions. They are rare but also manageable and can affect anyone, regardless of age, gender or nationality. Myasthenia gravis, ocular myasthenia and Lambert-Eaton myasthenic syndrome are autoimmune conditions whereas congenital myasthenic syndrome is caused by an inherited genetic fault. It is thought that there are approximately 20,000 people currently living with myasthenia in the UK. 

Benefits

• Generous holiday allowance
• Perkbox account (global benefits and rewards platform)
• Group Life Assurance after 6 months of service 
• NEST workplace pension scheme
• Free inhouse staff benefits and welfare advice 
• Investment in your personal and professional development
• Annual salary review

Application instructions

Candidates should submit their CV and tailored covering letter by: 11:30pm on Friday.4th September

Provisional interview dates will be week commencing: 28.9.26

Interviews will be held over Microsoft Teams.

Applications submitted without a tailored cover letter will not be considered.

This post, due to its nature, duties and responsibilities, will be subject to an enhanced check by the DBS. This is funded by myaware.

This organisation supports anonymous recruitment. That means hiding your personal identifying information, removing bias from the hiring process.

The client requests no contact from agencies or media sales.

Citizens UK 

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Living Wage Foundation 

The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.

Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 475,000 people and winning over £3bn of better wages for people who need it most.

Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty.  As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.

Purpose 

At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training. 

Main Responsibilities 

We are looking for highly motivated and organised individual to coordinate our accreditation scheme. The role will work with our network of employers, and support new organisations through the accreditation process. 

The Programme Officer will lead our work across the South West and support our managers to grow and deepen engagement with Living Wage Employers through our associated schemes. You will help to ensure our resources and publicity materials are well written and up-to-date, and to coordinate events to grow our employer network. 

Working as the Programme Officer for Citizens UK, reporting to a Programme Manager, your main responsibilities will include: 

Contribute towards the achievement of CUK and LWF’s strategic objectives

Understand how the role contributes to LWF’s purpose and the core mission of CUK

Reliably implement CUK’s and LWF’s policies, procedures, and values in own work

Work with CUK community organisers and leaders to promote civic engagement with and ownership of the Living Wage campaign 

Feed into the LWF strategy and objectives development 

Living Wage Accreditation 

• Support key contacts at potential LW Employers through the accreditation process, from dealing with initial enquiries to guiding them through the employer journey, to checking and processing their accreditation 

• Develop rewarding relationships with key employers, industry, and campaign partners within our networks to build interest in the Living Wage and deliver a high-quality experience to our accredited employers 

• With support from the wider team, develop plans and strategies to grow the number of accreditations in specific regions or industries 

• Collate and disseminate Living Wage criteria and policy issues through both internal and external facing guidance, whilst reviewing and monitoring its suitability 

• Support the development and implementation of projects to promote and grow Living Wage accreditations and develop the quality of service offered 

Build and manage projects and achieve work targets effectively

Successfully progress projects and tasks incl. tracking performance and expenditure 

Deliver agreed areas of the LWF’s work plan and leading on agenda items to report into team meetings.

Support the growth and development of new and existing Living Wage schemes incl.  Recognised Service Providers, LW Funders, LW Places, Living Hours, Global Living Wage and Living Work Consultancy 

Deliver personal work targets on time and to standard: 

• Respond to telephone and web-based enquiries by providing advice and support to employers and supporters 

• Provide administrative support for all aspects of the accreditation journey, incl. processing accreditations, recognitions, and renewals 

• Maintain LWF data on systems, incl. Salesforce employer database

• Support the maintenance of our systems to ensure efficient processes and develop reporting mechanisms for effective monitoring and evaluation of our impact and progress against plans 

• Coordinate and administrate Steering, Advisory or Leadership Groups as required, incl. coordinating agendas, sending out timely papers, taking minutes and following up on actions 

Learning & expertise

Keep abreast of new developments in the accreditation space

Apply new learning to work and respond effectively to feedback 

Work collaboratively with the LWF and franchise teams to share learnings and experience and ensure that we are meeting the expectations of our network and stakeholders 

Develop and manage external relationships 

Effectively develop and support a range of external relationships 

Respond effectively to queries or requests from stakeholders 

Engage with a diverse range of external stakeholders to support and develop projects as required 

Communications 

Communicate effectively within the LWF; ensuring that messages are reliably passed to those who need to know 

Represent the LWF coherently in writing and verbally 

Events and Communications 

• Plan and organise events to celebrate and grow our network of LW Employers, incl. playing an active role in the delivery of LW Week and assisting colleagues with event logistics 

• Represent and speak on behalf of the LWF at internal and external meetings and events 

• Develop or feed into employer resources incl. marketing materials, blogs, reports, templates, and guides 

Develop and manage internal relationships 

Work effectively with colleagues across Citizens UK 

Work collaboratively within the LWF team and actively participate in the team to ensure we meet the expectations of our network and stakeholders 

Generate income and resources

Contribute to plans and proposals to grow sources of income/resource.

Take personal responsibility for the careful stewardship of LWF’s resources 

Personal Specification 

(D) Desirable, (E) Essential 

Qualifications 

Bachelor’s degree in any subject (D) 

Subject of relevance to community work or community organising (D) 

Experience 

• Comprehensive experience in an administrative role (E) 

• Experience of building positive relationships (E) 

• Experience of managing and updating Salesforce or similar databases (D) 

• Experience of delivering a range of high quality communications materials, including websites, reports, newsletters (D) 

Key skills and knowledge 

• Excellent time management skills with the ability to juggle a wide range of competing demands (E) 

• Understanding of database and systems management (E) 

• Ability to take in and interpret information and present in a succinct manner(E) 

• Excellent communication skills, both verbally and written, combined with the ability to liaise with senior stakeholders, both online and in-person (E) 

• Ability to act on own initiative to introduce and develop new systems as appropriate (E) 

• Strong attention to detail (E) 

• Strong IT skills to include MS Office and database software (E) 

• Understanding of the policy and campaign landscape in the UK (D) 

Personal qualities & values 

• A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E) 

• A strong commitment to the Living Wage campaign and principles of Citizens UK (E) 

About the application process 

We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role. 

For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.

Interviews will be in person in the South West region, week commencing 28th September 2026.

Background

The Lily Foundation is the UK's leading charity dedicated to advancing research, raising awareness, and providing support for individuals and families affected by mitochondrial disease ('mito'). Our vision is for a world in which every mitochondrial disease patient has a voice and access to treatment, support to improve their life and, ultimately, a cure.

Community fundraising is at the heart of Lily's success. Every year, hundreds of families, friends and local communities come together to raise funds in support of loved ones affected by mitochondrial disease. Alongside this, we're beginning to grow our Individual Giving, Regular Giving and Legacy fundraising programmes, helping more people support Lily in ways that suit them.

As we continue to grow, we're looking for someone who can build strong relationships with our supporters, help bring fundraising ideas to life and ensure everyone who chooses to support Lily has an outstanding experience.

About the role

This is a varied and rewarding role supporting the delivery of Lily's community fundraising and individual giving programme. You'll be the main point of contact for many of our amazing supporters, helping individuals, families and community groups make the most of their fundraising. You'll also play a key role in developing Lily's Teams initiative, which brings together families and friends fundraising in honour or memory of someone affected by mitochondrial disease.

Alongside community fundraising, you'll support the delivery of Lily's emerging Individual Giving, Regular Giving and Legacy fundraising activity, helping to develop and deliver supporter journeys, campaigns and communications that encourage long-term engagement.

Working closely with the Senior Public Fundraising Manager and colleagues across fundraising and marketing, you'll play an important part in helping more people discover, support and stay connected with The Lily Foundation. If you're someone who enjoys building relationships, getting things done and making supporters feel valued, we'd love to hear from you.

Key responsibilities

• Lead the day-to-day delivery of Lily's community fundraising programme, supporting individuals, families and community groups to organise their own fundraising activities.

· Develop and grow Lily's Teams initiative, supporting families and friends fundraising in honour or memory of someone affected by mitochondrial disease with sensitivity, empathy and excellent supporter care.

· Build strong relationships with community fundraisers, providing practical advice, encouragement and fundraising resources to help maximise income and supporter satisfaction.

· Support the planning and delivery of Lily's community fundraising campaigns, appeals and fundraising products, working closely with colleagues across fundraising and marketing.

· Help develop and deliver supporter journeys for community fundraisers, regular givers and other supporters, encouraging long-term engagement and repeat support.

· Support the development of Lily's Individual Giving, Regular Giving and Legacy fundraising activity through campaign delivery, stewardship and donor communications.

· Identify opportunities to grow community fundraising & individual giving income by encouraging repeat fundraising, in-memory giving, Regular Giving and other longer-term ways of supporting Lily.

· Maintain accurate records on the CRM system (Donorfy), ensuring supporter information is up to date and using data to monitor activity and improve performance.

· Prepare regular reports and updates for the Senior Public Fundraising Manager, identifying trends, opportunities and areas for improvement.

· Work collaboratively with colleagues across fundraising, marketing and operations to deliver joined-up campaigns, communications and supporter experiences.

· Represent The Lily Foundation professionally and enthusiastically, acting as an ambassador for the charity and building positive relationships with supporters and partners.

Amputee Network Development Officer – South West

Fixed term 12 months from starting date with potential to extend

Ensure that no amputee need cope alone

The Limbless Association is seeking a proactive, creative and resourceful Development Officer to enable the charity to extend its reach across the south west.

This is an exciting opportunity to play a key role in supporting individuals and their families experiencing amputation, through their rehabilitation, recovery and life beyond limb loss.

The Amputee Network Development Officer will play a pivotal role in the LA realising its outreach aims in the region. This role will build capacity across a range of outreach support activities, working closely with the Regional Development Manager (South), Services Development Lead and Volunteer Coordinator, to realise increased multi- stakeholder engagement, project reach, awareness of the charity and its services as well as working with the team to realise regional financial support of the LA’s work.

We’re looking for someone who:

· Is passionate about building strong outcomes focused relationships with a variety of stakeholders.

· Enjoys turning ideas into meaningful opportunities and actions.

· Can think strategically whilst remaining practical

· Understands the importance of lived experience and co-production

· Has a strong geographical knowledge of the south west of England.

· Wants to make a genuine difference

If you are motivated by improving lives with purpose and compassion, we would love to hear from you.

Thames Rivers Trust (TRT) is part of The Rivers Trust movement. We focus on the promotion and delivery of an ecosystem-based approach to improving the River Thames, working with partners including Thames Water, The Rivers Trust, the Zoological Society of London (ZSL) and a network of Catchment Partnerships across the Thames Basin, to deliver an integrated approach to managing the river basin for people, biodiversity and the environment.

We are recruiting a Programme Manager to lead day-to-day delivery of the Water Company Partnership: a developing arrangement between TRT, The Rivers Trust, Thames Water and ZSL that works alongside and helps coordinate support for the 27 Catchment Partnerships of the Thames Basin. You will oversee delivery across all five of the Partnership's workstreams and be accountable to the Partnership Board for progress, combining day-to-day programme management with support to the Board's strategic oversight.

In practical terms, this role exists to help integrate Catchment Partnership hosts and partnership members with Thames Water's delivery programme, and to upskill those partnerships so they are equipped to plan, fund and deliver more on the ground themselves, building the same kind of productive relationships with other funders and partners too, not just Thames Water. It is a genuine opportunity to shape how a major water company and its environmental partners work together, and to help turn that partnership into real, measurable improvements for rivers and the wider environment across the Thames Basin.

Your responsibilities will span five workstreams:

● Governance: catchment partnership maturity and tiering, network structure and governance models

● Monitoring and Evaluation: river health scorecards, monitoring standards and evidence for investment decisions and Thames Water's PR29 submission

● Capability and Capacity, including CaPS: TRT's own Catchment Partnerships Support Programme, learning and development, and running the Thames Catchment Forum

● Catchment and Nature-based Solutions: supporting delivery of wetland, river restoration and storm overflow projects

● Blended Finance: developing environmental market mechanisms and diversified funding for Catchment Partnerships

You will also service the Partnership Board, coordinate quarterly reviews with individual catchment hosts, and act as TRT's key liaison with Thames Water, The Rivers Trust, ZSL and Catchment Partnerships across the region.

We're looking for someone with experience delivering environmental, catchment or nature-recovery programmes, strong partnership working and facilitation skills, and the ability to coordinate complex, multi-organisation programmes through influence rather than line management. Knowledge of the water sector, WINEP or AMP planning, nature-based solutions or blended finance would be an advantage, as would a project or programme management qualification.

Please note that we are interested in receiving and considering applications from candidates who may not tick every box. You may be just who we are looking for.

The details

Salary: £40,000–£42,000 per annum, dependent on experience

Hours: Full-time, 37.5 hours per week

Contract: Initially funded for one year, with planned funding for a further two years

Location: Thames Basin, home-based, with regular travel across catchments and to partner offices in London

Reports to: Chief Executive, Thames Rivers Trust

How to apply

Please send your CV and a covering letter, explaining why you're interested in the role and how you meet the person specification. More details in the full job description is available.

Closing date: 10pm, Sunday 30th August 2026

Interviews: Tuesday 8th and Wednesday 9th September 2026

We're looking for an exceptional content creator who understands the Ocean and knows how to make people care about it.

This is a hands-on individual contributor role with significant ownership. You will own content planning and community management across social media, web and newsletters. You'll be responsible for Ocean Generation's digital content and engagement, from deciding what stories we tell and how we tell them, through to creating, publishing, engaging with our community of 170,000+, analysing performance and improving what we do next.

We're a small, ambitious team on a mission to make Ocean Literacy accessible to millions of people. So, you'll need to be comfortable transforming Ocean science and educational programme outputs into compelling storytelling across social media, newsletters, and our website, taking the whole process from spotting an opportunity and developing the idea through to creating, publishing and owning the result.

We're particularly interested in people who already understand the Ocean or marine sector and have a proven track record of creating compelling social content.

You don't need to be a marine scientist, but you do need to understand the Ocean well enough to tell its stories accurately, ensuring Ocean Generation remains a trusted, empowering, and recognisable voice for Ocean Literacy.

About Ocean Generation

Ocean Generation is a UNESCO-endorsed Ocean education charity turning Science into Storytelling. We make Ocean Literacy accessible through film, pop-culture, and education programmes that empower practical action.

Most people grow up unaware that the Ocean is keeping us all alive: Ocean Generation exists to change that.

Established in 2009 by film producer Jo Ruxton MBE, our award-winning documentary ‘A Plastic Ocean’ was named by Sir David Attenborough as “one of the most important films of our time” and ignited mass public awareness about the impact of plastic pollution.

Today, we address a full range of human-made threats impacting the Ocean, with a particular focus on programmes for young people across the world.

Our Ocean Intelligence approach – how we translate complex Ocean science into engaging content through Science and Storytelling – has been endorsed by the Intergovernmental Oceanic Commission of UNESCO as a project under the UN Decade of Ocean Science for Sustainable Development.

• Our vision is a world where society understands, values, and acts for the Ocean.
• Our mission is to improve Ocean Literacy by translating complex science into engaging content, programmes, and practical actions.

The Role 

This is a hands-on individual contributor role. You will own content planning, creation, publishing, analytics, and community management across platforms – social, web and newsletter.

 Key Responsibilities

Content Creation & Community Management

• Set and own the content strategy, with accountability for content direction, performance, and day-to-day delivery within agreed organisational objectives.
• Create and distribute platform-native content across Instagram, TikTok, Threads, YouTube, LinkedIn, Facebook, and X; adapting stories, formats, and tone for different audiences and platforms.
• Leverage your storytelling skills to translate complex Ocean science and programme outputs into creative short-form video and static social content that educates and empowers our community.
• Identify opportunities for reactive, culturally relevant and trend-led content.
• Develop ideas independently and take them from concept to publication.
• Maintain Ocean Generation’s tone of voice, visual identity, and editorial standards.
• Manage community engagement for an audience of 170,000+, responding to comments and DMs with care, accuracy and positivity.
• Identify underperforming content and experiment with new formats, narratives and approaches.
• Nurture our global community of Ocean lovers and advocates by prompting conversation and engagement online.
• Own the editorial calendar, working with our Science and Ocean Literacy teams to ensure a cohesive content strategy across all platforms.
• Bring engagement and education programmes to life through case studies, visuals, and event coverage.
• Collaborate with team members to plan and execute website updates and article uploads.

Newsletter Creation & Management

• Write and design informative monthly newsletters using MailChimp.
• Collaborate with various team members to gather relevant content and ensure timely delivery to our subscribers.
• Analyse newsletter performance metrics to optimise engagement and increase readership.

Organisational Communications & Partnerships

• Support organisational communications and marketing for campaigns, events, partnerships, and Ocean Literacy programme activities through timely, creative digital content.
• Create promotional content for fundraising initiatives and partnerships.
• Coordinate occasional external support where needed (SEO, advertising, design agencies) to ensure brand consistency.
• Track and report on campaign performance, supporting learning and improvement.

Skills & Experience Required 

Essential

• Significant hands-on experience creating high-performing social content, particularly across Instagram, Threads, YouTube, TikTok, LinkedIn and newsletters.
• Strong existing knowledge of the Ocean and marine environment, with the ability to confidently engage with scientific and environmental topics.
• Excellent short-form video and carousel storytelling skills.
• Experience owning channels and content from strategy through to execution, scheduling, and analytics.
• Excellent written and visual storytelling skills in English, with an eye for detail and brand consistency.
• Ability to translate complex science into compelling, accessible stories.
• Experience using analytics to make content decisions.
• Strong organisational skills and ability to manage multiple deadlines on a small team.
• Demonstrable examples of audience growth and engagement.
• Strong awareness of external digital trends and pop-culture with the ability to generate new ideas and bring them to fruition.

Desirable

• Experience within the marine/Ocean sector.
• Experience with Mailchimp.
• Experience using Canva, CapCut, or other relevant design tools.
• Basic website experience.
• Experience with campaigns, partnerships, or fundraising.
• Experience working with scientists and technical experts.
• Passion for environmental education and positive, solutions-focused storytelling.

Conditions

• Reports to: Co-Executive Director (Content & Engagement)
• Salary: £30,000–£32,000 per annum, depending on experience.
• Contract: 12-month fixed-term contract. As this is a new role, it is initially being offered on a fixed-term basis, with a strong likelihood of becoming permanent following review.
• Working Hours: This is a full-time role based on a 37.5-hour working week, worked across five days. We are committed to flexible working and operate core collaboration hours of 10am–4pm, Monday to Thursday. Outside of these core hours, employees have flexibility over when they work their remaining hours, subject to the needs of the organisation.
• Working Environment: Ocean Generation is a digital-first, home-based organisation, enabling us to maintain a geographically dispersed and diverse team while maximising our investment in our charitable aims. We value the benefits of occasional face-to-face collaboration for team wellbeing and effectiveness.
• Location: This is a remote role and candidates may be based anywhere in the UK. As there is no permanent office, you will work from home, although candidates located within reasonable travelling distance of London may be preferred due to occasional meetings. Proof of the right to work in the UK will be required.
• Travel: Occasional UK travel, including overnight stays, will be required. All reasonable travel and accommodation expenses incurred in carrying out your role will be reimbursed.
• Holiday: 25 days’ annual leave, plus bank holidays.
• Pension: Ocean Generation operates a workplace pension scheme. Eligible employees will be automatically enrolled in accordance with statutory requirements.

Our Commitment to Inclusion

Ocean Generation is committed to being an inclusive and equal opportunities employer. We welcome applications from people of all backgrounds. If there is anything we can do to make the application or interview process more accessible, please let us know.

Purpose of the Role

The Youth Insights Programme Lead is responsible for leading the effective design, planning and delivery of assigned Youth Insights panels and projects. The role bridges strategic leadership and operational delivery, ensuring that panels are well designed, well facilitated, well coordinated and deliver high-quality insight for partners.

The Programme Lead manages day-to-day partner relationships, leads delivery planning, supports facilitators, oversees programme outputs and ensures young people have a positive, inclusive and meaningful experience.

The role contributes to insight generation and reporting, working within the frameworks and quality standards set by the Programme Manager.

Key Responsibilities

1. Programme Design and Delivery

• Lead the design and delivery of assigned Youth Insights panels, within the methodology and standards set by the Programme Manager.
• Translate partner objectives into clear delivery plans, session structures and participant journeys.
• Develop and adapt session plans, materials and activities for assigned panels.
• Ensure sessions are engaging, inclusive, purposeful and appropriate for young people.
• Lead or support facilitation of Youth Insights sessions as required.
• Ensure delivery remains aligned with agreed outcomes, quality standards and partner expectations.
• Identify practical improvements to delivery and share learning with the Programme Manager.

2. Operational Partner Management

• Act as the primary day-to-day relationship manager for assigned partners.
• Lead operational planning meetings, delivery updates and routine partner communications.
• Manage partner expectations around timelines, outputs, session planning and reporting.
• Maintain strong working relationships with operational partner contacts.
• Identify risks, issues or opportunities in partner relationships and escalate appropriately to the Programme Manager.
• Support strategic partner conversations by providing delivery insight, evidence and learning.
• Where a partner contact holds both strategic and operational responsibilities, act as the primary day-to-day contact while ensuring the Programme Manager retains senior oversight.

3. Insight Generation and Reporting

• Analyse youth feedback and identify key themes, patterns and insights from assigned panels.
• Draft reports, summaries, presentations and recommendations for partners.
• Ensure reports go beyond description and begin to translate youth feedback into meaningful insight.
• Work within the reporting frameworks, standards and templates agreed by the Programme Manager.
• Incorporate quality feedback from the Programme Manager and strengthen outputs accordingly.
• Support the development of case studies, impact stories and evidence of partner value.
• Contribute learning from assigned panels into wider Youth Insights service development.

4. Delivery Quality and Facilitation

• Ensure all assigned programmes are delivered to a high standard.
• Brief, support and coordinate freelance facilitators for assigned sessions.
• Ensure facilitators understand the purpose, method, safeguarding requirements and desired outcomes of each session.
• Monitor delivery quality and participant experience.
• Provide feedback to facilitators and escalate quality concerns where needed.
• Ensure session materials, resources and activities are prepared and appropriate.
• Support consistency of delivery across panels, while adapting appropriately to different partner contexts.

5. Youth Engagement and Inclusion

• Ensure young people are meaningfully involved, listened to and supported throughout their participation.
• Work with the Programme Coordinator to support recruitment, onboarding, retention and engagement.
• Monitor participant experience and respond to issues or barriers to participation.
• Identify gaps in representation within assigned panels and work with the Programme Coordinator and Programme Manager to address them.
• Ensure delivery is inclusive, accessible and responsive to young people’s needs.
• Support young people to build confidence, skills and understanding through their involvement.

6. Programme Coordination and Project Management

• Develop and maintain delivery plans for assigned Youth Insights panels.
• Coordinate timelines, milestones, partner inputs, facilitator availability and reporting deadlines.
• Work closely with the Programme Coordinator to ensure logistics, communications and records are well managed.
• Ensure risks, actions and dependencies are tracked and communicated.
• Support effective use of HubSpot and other systems to manage participant journeys and partner activity.
• Ensure programme information is accurate, up to date and accessible to the team.

7. Team Support and Development

• Delegate appropriate tasks clearly and support effective workload management.
• Share learning, tools and good practice across the Youth Insights team.
• Contribute to training, reflection sessions and process improvement.
• Support a positive, collaborative and values-led team culture.
• Help build team confidence in delivery, facilitation, insight generation and partner communication.

8. Safeguarding, Compliance and Risk

• Ensure safeguarding, consent, data protection and risk processes are followed across assigned programmes.
• Identify and escalate safeguarding concerns or risks in line with S4TP policies.
• Ensure facilitators and delivery contributors understand relevant safeguarding and compliance requirements.
• Support accurate record keeping and documentation.
• Contribute to risk assessment and mitigation for sessions, panels and partner activity.

Key Relationships

Internal:

• Youth Insights Programme Manager
• Youth Insights Programme Coordinator
• CEO where required
• Wider S4TP team
• Freelance facilitators

External:

• Operational partner contacts
• Strategic partner contacts where appropriate
• Young people and alumni
• Schools, colleges and youth networks
• Delivery partners and stakeholders

Success Measures

Success in this role will include:

• Assigned panels are delivered effectively, safely and to a high standard.
• Partners receive timely, useful and high-quality reports and outputs.
• Young people have a positive, inclusive and meaningful experience.
• Operational partner relationships are well managed.
• Programme delivery runs smoothly, with clear plans, timelines and communication.
• Insight reports demonstrate analysis, themes and recommendations, not just summaries.
• Facilitators are well briefed, supported and consistent in delivery.
• Learning from delivery contributes to wider Youth Insights improvement.

Person Specifcation

Youth Insights Programme Lead

Person Specification

At Solutions for the Planet, we believe young people should have a meaningful voice in shaping the decisions that affect their lives, communities and futures.

We are looking for someone who is passionate about youth participation and skilled at turning young people's experiences, ideas and perspectives into insights that organisations can learn from and act upon.

This role would suit someone who enjoys working directly with young people, building trusted relationships with partners, facilitating engaging discussions and leading projects from planning through to delivery and reporting.

We're looking for someone who has...

Experience working with young people

You'll have experience engaging young people in a meaningful way and be confident creating environments where young people feel safe, included and empowered to share their views.

You may have worked in youth work, education, youth voice, participation, consultation, research, social action, community engagement or a related field.

Strong programme and project management skills

You'll be organised and able to manage multiple projects, deadlines and relationships at the same time.

You'll be comfortable:

• Planning and coordinating programmes or projects
• Managing timelines and delivery schedules
• Identifying and managing risks
• Keeping people informed and on track
• Maintaining accurate records and documentation

Excellent facilitation and communication skills

A key part of the role involves helping young people share their ideas and experiences.

We're looking for someone who can:

• Facilitate engaging discussions and workshops
• Adapt their approach for different groups and situations
• Listen actively and build trust
• Communicate confidently with young people, partners and colleagues
• Present information clearly and professionally

Experience generating insight and writing reports

You do not need to be a formal researcher, but you should be comfortable analysing feedback and spotting patterns, themes and key messages.

You should be able to:

• Review qualitative feedback and discussions
• Identify meaningful themes and insights
• Draw out implications and recommendations
• Write reports and presentations for external audiences
• Translate young people's views into actionable learning for partners

Experience managing stakeholder relationships

You will often be the main day-to-day contact for partner organisations.

We're looking for someone who can:

• Build positive professional relationships
• Manage expectations effectively
• Communicate with confidence and credibility
• Handle challenges constructively
• Represent Solutions for the Planet professionally

Experience supporting others

You may have experience supervising colleagues, coordinating volunteers, supporting facilitators or mentoring others.

You don't need extensive line management experience, but you should be comfortable helping others succeed and contributing to a collaborative team culture.

You'll be a great fit if you are...

Passionate about youth voice

You genuinely believe that young people should be listened to and involved in decisions that affect them.

People-centred

You enjoy building relationships and helping others feel valued, supported and included.

Curious and reflective

You're interested in understanding different perspectives and using learning to improve future practice.

Organised and proactive

You take ownership of your work, manage competing priorities effectively and look for solutions when challenges arise.

Adaptable

You're comfortable working in a growing organisation where priorities can evolve and where continuous improvement is encouraged.

Values-led

You care about delivering work ethically, inclusively and with integrity, always keeping the needs of young people at the centre of your decision making.

It would be a bonus if you have...

While not essential, we'd love to hear from you if you have experience of:

• Youth research, consultation or co-design
• Facilitating focus groups or participatory workshops
• Impact measurement and evaluation
• Working with businesses, employers or corporate partners
• CRM systems such as HubSpot
• Education, youth sector or community engagement networks
• Managing freelance facilitators or delivery teams
• Social impact, sustainability or social enterprise organisations

Practical Requirements

We ask that applicants:

• Are willing to travel within the UK for programme delivery, partner meetings and team activities
• Can occasionally work evenings when required for youth sessions or events
• Are eligible to work in the UK
• Are willing to undertake an Enhanced DBS check

What Success Looks Like

In this role, you'll help create high-quality experiences that young people genuinely value and that partners genuinely learn from.

Success means:

• Young people feel heard, respected and able to make a meaningful contribution
• Sessions are engaging, inclusive and well facilitated
• Partner organisations receive useful and insightful outputs
• Projects run smoothly and meet agreed deadlines
• Facilitators are well supported and prepared
• Youth feedback is translated into clear themes, insights and recommendations
• Learning is shared across the team to strengthen future programmes

Most importantly...

We're looking for someone who combines strong project delivery skills with a genuine commitment to empowering young people.

You don't need to meet every desirable criterion to apply. If you're excited by the opportunity, share our values and believe you could thrive in the role, we'd love to hear from you.

We are especially interested in hearing from candidates whose lived experience, background or perspective can help strengthen the diversity and inclusivity of our Youth Insights programmes. We believe great youth engagement is built by teams that reflect and understand the diversity of the young people we work with.

Background

The Lily Foundation is the UK's leading charity dedicated to advancing research, raising awareness, and providing support for individuals and families affected by mitochondrial disease ('mito'). Our vision is for a world in which every mitochondrial disease patient has a voice and access to treatment, support to improve their life and, ultimately, a cure.

We currently raise around £1m each year, with community fundraising, challenges and special events generating the majority of our income. With a new fundraising strategy in place, exciting plans for growth and increasing opportunities to engage supporters in different ways, we're looking for someone to bring these programmes together into a joined-up public fundraising portfolio.

This is a fantastic opportunity to help shape the future of public fundraising at The Lily Foundation, building on our strong foundations while developing new ways to inspire supporters, grow income and maximise long-term engagement.

About the role

This is an exciting new role with responsibility for leading and developing Lily's public fundraising programme, bringing together our sports events, special events, community fundraising and emerging individual giving activity.

Reporting to the COO, you'll provide leadership across the public fundraising team, ensuring our programmes work together to deliver an outstanding supporter experience and sustainable income growth. You'll line-manage three colleagues, helping them succeed in their roles while creating a joined-up approach to planning, delivery and stewardship across the portfolio.

Alongside overseeing one of Lily's largest fundraising income streams, you'll also play an important role in developing our Individual Giving, Regular Giving and legacy fundraising activity, helping turn these emerging programmes into strong and sustainable sources of future income. If you're someone who enjoys developing people, spotting opportunities and bringing different strands of fundraising together, this is a brilliant opportunity to make a lasting impact.

Key responsibilities

• Lead the delivery and ongoing development of Lily's public fundraising programme, ensuring community fundraising, sports events, special events and individual giving activity work together to maximise income and supporter engagement.
• Line-manage, support and develop the two Events Managers and the Community & Individual Giving Officer, providing clear direction, regular feedback and development opportunities, and carrying out formal performance reviews
• Work closely with the Head of Fundraising to translate Lily's fundraising strategy into practical annual plans, priorities and targets for the public fundraising portfolio.
• Oversee the performance of the public fundraising programme, monitoring income, expenditure and KPIs, identifying trends and opportunities, and taking action where required.
• Support the continued development of Lily's Individual Giving, Regular Giving and Legacy fundraising programmes, helping to test new ideas, improve supporter journeys and build long-term sustainable income.
• Ensure supporters receive an excellent experience across all public fundraising activity, developing joined-up stewardship journeys that encourage long-term support.
• Work collaboratively with Marketing colleagues to develop engaging fundraising campaigns, products and communications that inspire supporters to get involved.
• Encourage innovation and continuous improvement across the team, using insight, evaluation and supporter feedback to inform future activity.
• Ensure accurate use of the CRM system (Donorfy), promoting good data management and using reporting and insight to support decision-making.
• Prepare regular reports and updates for the Head of Fundraising and COO, highlighting progress, opportunities, risks and recommendations.
• Work collaboratively across fundraising, marketing and operations to ensure public fundraising activity is well planned, well supported and aligned with organisational priorities.

Help us ensure that no amputee needs to cope alone.

Fixed term contract for 2 years starting from the contract start date with the possibility of extending subject to funding.

The Limbless Association is looking for an experienced and passionate Regional Development Manager (one in the North including Northern Ireland and one in the South including Wales) to help expand our reach and strengthen support for amputees and their families across the UK.

This is an exciting opportunity to join a growing national charity and play a key role in developing partnerships, increasing engagement and ensuring more people can access life-changing support services.

You’ll work with rehabilitation centres, healthcare professionals, service users, volunteers, supports and sponsorship partners to strengthen referral pathways, grow regional outreach and ensure amputees feel informed, connected and supported throughout their journey.

We are looking for someone who:

• Builds strong relationships quickly 
• Is passionate about community engagement and inclusion 
• Understands partnership working 
• Can work strategically whilst remaining hands-on 
• Wants to make a meaningful difference 

In return, we offer flexibility, autonomy, supportive leadership and the opportunity to shape services that have real impact.

About us

Community rail is a unique and growing grassroots movement made up of community rail partnerships, station volunteer groups and other community-led initiatives across Britain.

Together, these organisations and volunteers deliver a wide range of initiatives, from engaging young people and building confidence in rail travel, to improving accessibility, enhancing stations, supporting biodiversity projects and creating community spaces that bring people together.

Community Rail Network is the national membership and umbrella body for the community rail movement across England, Scotland and Wales. We empower, support and champion community-led partnerships and groups, helping them create social, environmental and economic value through their work.

Our team of 22 colleagues is based across Britain, working mainly from home while coming together regularly online and in person. We are a collaborative, values-led organisation, passionate about making a difference through community rail.

We believe in nurturing talent, supporting professional development and creating an environment where everyone can reach their potential while maintaining a healthy work–life balance.

About this role and your main responsibilities

We are looking for a compassionate, collaborative and creative leader to head up our work with members. Everyone on the team is here for our members, but you will lead the way in ensuring everything we do is driven by what members need, now and in the future, to help them develop, grow and thrive. You’ll also help ensure our members have a great experience whenever they are accessing our support and services.

As a member of the senior leadership team, you’ll actively contribute towards its collective work in driving organisational performance and success, including growing investment in our work so we can make an even bigger difference for our members and the communities they serve.

Please see the attached introduction from our Chief Executive and role profile for further information about the position, including its principal responsibilities and the experience, skills and attributes we are looking for.

Other information

The role will involve regular travel across England, Scotland and Wales to raise the organisation’s profile and engage with members, partners and key stakeholders.

There is flexibility on your location given the requirement to travel and that your office will be home-based. You will need to travel to in-person quarterly team meetings (usually in London or the north of England) and to Board meetings which alternate between online and London.

It is expected that travel will be by public transport and easy access to the rail network is therefore required to ensure journeys can be made sustainably. 

This is a full-time position, 37 hours per week. We use a flexi-time system with core hours 10am-3pm, and are committed to being a flexible, supportive and understanding employer. This is a permanent position with a probationary period of three months. 

Successful applicants will need to provide proof that they have the right to work in the UK and provide two references.

Community Rail Network is an equal opportunities employer. We welcome applications from disabled people and Black, Asian and other minoritised groups, who meet with the skills and competencies for this role. We will provide reasonable adjustments for interviews as required.

International Nepal Fellowship (INF) is a Christian health and development charity. Since 1952 they have had a huge impact serving the most disadvantaged people and communities in Nepal.

As Nepal’s longest serving international NGO they continue to have ambitious plans. It is an exciting time to join INF as they enter a bold new strategic phase for 2026 to 2031.

The most disadvantaged communities in Nepal face a lack of access to healthcare, often walking for days to their nearest health post, or being unable to afford even basic treatment.

Kopila, who was diagnosed with leprosy several years ago, is a patient at INF’s Green Pastures Hospital in Pokhara, Nepal.

“Whenever I have to come back to Green Pastures I am grateful that all of the treatment is free, and I am happy because everybody there cares for me and loves me.”

We are looking for a Supporter Engagement Officer to join INF’s small, passionate UK team. This is a fantastic opportunity to connect with INF’s committed UK supporters who resource and pray for the work of Nepali organisations which support people to overcome the barriers they face due to issues such as disability, poverty, gender or caste.

Please note that this is a full time role, part-time hours will also be considered (a minimum of 30 hours per week).

If this sounds like the role for you, we would love to hear from you.

The Role

As Supporter Engagement Officer you will play a key role in the stewardship of INF supporters. Reporting directly to the Head of Fundraising and Communications, you will support the team to deliver the highest level of supporter engagement.

The main responsibilities will include:

• Creating high-quality content, including prayer resources, to communicate effectively with supporters.
• Managing content for INF’s website, social media and e-marketing campaigns.
• Being a first point of contact, handling supporter enquiries by email and on the phone.
• Timely and appropriate acknowledgment of donations.
• Participating in team prayer and reflection as part of the wider staff team.

The Person

We are looking for a practising Christian, as set out in the occupational requirement for this position.

You must align with the values of INF and be committed to your faith. It is key that prayer is important to you both personally and professionally.

We are looking for someone with the ability, or drive to learn, to write creatively and develop new skills in digital marketing. You must be an adaptable person who thrives within a small team.

Proven experience of engaging with supporters is also vital, as well as exceptional written and verbal communications skills.

As a faith-based Christian charity, it is a genuine occupational requirement for applicants to have a personal commitment to the Christian faith. See the recruitment pack for more details.

Why INF?

INF UK has a small, supportive, connected team where ideas are welcomed and suggestions are encouraged. It is a real privilege to work with INF’s partners in Nepal, and a fantastic opportunity to learn about various projects and their delivery.

There is a genuine culture of learning and a real opportunity for development, especially at a unique phase of the charity’s long history as they work towards a new strategy.

INF places an emphasis on professional development and training to enable you to fulfil your role. They support employees in their desire to further their qualifications and careers, including offering opportunities to undertake training courses and attend conferences or events.

The charity offer agile working for all staff members which includes options for flexible working hours.

The charity’s other benefits include:

• Generous pension plan with employer contribution of 10%
• Option to buy extra annual leave
• Group Life Insurance for all employees

Please note that INF are unable to provide sponsorship for this position. All offers of employment are made subject to proof of eligibility to work in the UK and satisfactory employment screening, a basic DBS Check, and three references satisfactory to INF UK (including one reference from a church leader or someone able to speak to your Christian faith).

If this sounds like the opportunity for the next phase of your career, then apply here, or contact Leanne or Jen at Charity Horizons for more information. 

Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen or Leanne who will be happy to advise on this.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief (save where a genuine occupational requirement applies, as set out above), gender, gender expression, political view, sexual orientation, medical condition and pregnancy.

Fundraising Events & Community Manager
Salary:£40,000 pro rata
Contract:6 Month Fixed Term Contract
Hours:35 hours per week
Location:Flexible UK remote/hybrid working, with occasional travel to our Highgate office and events

Help shape the future of community fundraising at Ataxia UK.

Ataxia UK is the leading charity supporting people affected by ataxia, a group of rare neurological conditions. We fund life-changing research, provide vital support services and build a strong community for people and families affected by the condition.

We are seeking an experienced Fundraising Events & Community Manager to join us on a six-month fixed-term contract. This is an exciting opportunity to lead an established fundraising programme, manage a dedicated team member and build on the success of a highly engaged supporter community.

The role
Reporting to the Director of Fundraising & Communications, you will lead the delivery and development of our events and community fundraising programme, helping to maximise supporter engagement and income growth.

You will:

• Lead and develop Ataxia UK's community and events fundraising activities
• Build strong relationships with supporters, volunteers, community groups and fundraising participants
• Deliver outstanding supporter stewardship and supporter experience
• Identify opportunities to grow income and increase engagement
• Monitor performance against agreed targets and objectives
• Manage and develop the Events & Community Fundraising Officer through coaching, mentoring and support
• Work collaboratively with colleagues across fundraising, communications, finance, research and support services

About you
We're looking for an experienced fundraiser who enjoys building relationships and motivating supporters to achieve their fundraising goals.
You will bring:

• Significant experience in community fundraising, events fundraising or supporter-led fundraising
• Strong relationship management and stewardship skills
• Experience of line management, coaching or mentoring
• Experience of delivering fundraising activity against income targets
• Strong project management and organisational skills
• Confidence using fundraising databases and reporting on performance
• A collaborative approach and the ability to work effectively within a supportive team environment

Why join Ataxia UK?

This role offers a rare opportunity to step into a well-established programme with the freedom to make your mark. You'll be joining a collaborative, friendly and highly committed team where ideas are welcomed and success is shared.

We offer flexible ways of working and are open to applications from candidates across the UK. Whether you're looking for your next interim challenge or a fixed-term opportunity with immediate impact, you'll find a supportive environment and the chance to contribute to a charity that is making a real difference.

Benefits

• 25 days annual leave pro rata, increasing with service
• Additional birthday leave
• 5% employer pension contribution
• Employee Assistance Programme
• Season ticket loan
• Childcare vouchers
• Flexible working
• Time off in lieu for approved evening and weekend work

If you're passionate about community fundraising and want to help a growing charity continue its success while supporting people affected by ataxia, we'd love to hear from you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.