Community Fundraising Administration Volunteer Roles in Surrey
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Treasurer needed for an established psychotherapy charity. We are part way through a change process at Share having moved premises in 2023. We are developing and strengthening our clinical services, improving our administrative and business systems and strengthening our financial position. We want to build upon our position as a centre of excellence in psychotherapy and make an even bigger contribution to improving mental health in Sheffield.
Would you like to volunteer for an established psychotherapy charity? We work at the vital intersection of psychological distress and poverty in the city and provide an excellent learning environment for qualified and qualifying counsellors and therapists alike.
We’re looking for a suitably qualified accountant to join us as our Treasurer, taking the lead on financial matters but also playing a full role on the Board of Trustees in the overall management of the charity.
The role would suit an experienced accountant wishing to contribute on a voluntary basis to a valuable charitable cause. Equally it would provide excellent board level experience for a young professional at an earlier stage in their career.
We have strong clinical services, administrative and business systems in place and continue to seek to increase and diversify our income. We want to make an even bigger contribution to improving mental health in Sheffield and we’re especially keen to attract people from minority communities to the Board.
For an informal chat please contact one of the co-chairs, Lynn or Astrid.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Role Summary
We are looking for a new Chair of Trustees who will offer strategic and supportive leadership to our highly effective, collaborative and committed Board. The Chair leads the board, ensuring that it governs the charity effectively, in service of the charity's vision and mission. The Chair leads in an inclusive way, supporting the Board to work together well, and providing support and challenge to the Chief Executive. The Chair is also an ambassador for the charity.
Chair role & responsibilities
Provide strategic leadership to the charity and the Board, ensuring that Glass Door achieves its mission with the interests of Glass Door's guests at its centre.
Work collaboratively with the CEO, staff and volunteers to achieve our mission and optimise the relationship between the Board and Glass Doors's staff and volunteers.
Provide leadership within the Board, ensuring that it fulfills its responsibilities for the governance of the organisation and promoting governance among fellow Trustees, providing clarity around boundaries between governance, management and operations.
Plan and chair the bi-monthly board meetings and the AGM, with colleagues as appropriate and liaise with the CEO, Company Secretary and Governance Trustee with regard to setting up meetings, agenda items and annual report content.
Facilitate meetings ensuring all have equal involvement in discussions, clarifying any uncertainties, confirming decisions made and actions to be taken and ensuring effective time management of meetings whilst providing appropriate periods of discussion and reflection.
Act as a spokesperson and figurehead for Glass Door when required.
Support Glass Door functions and events eg attendance at supporter events.
Support the Head of Fundraising & Major Donors with the cultivation of high-level donors, occassionally attending meetings where value can be added.
Represent the Board at staff Town Hall meetings.
Support the team liaising with partner churches and statutory authorities as required and be the public face of Glass Door in the local community.
Liaise with the CEO and he Board to keep an overview of the charity's affairs.
Provide supervision and support to the CEO as necessary in addition to planned monthly/bi-monthly 'catch up' meetings and, with the People Trustee, lead the CEO's annual performance review.
To act as final stage adjudicator for disciplinary and grievance procedures if required.
What we are looking for
Experience of being a Trustee, ideally in the third sector, and an understanding of the legal responsibilities and liabilities of a Trustee/Director.
A keen sense of strategic purpose.
Strong leadership skills, able to foster and promote a collaborative team environment and an inclusive and collaborative leadership style; able to inspire and support everyone to participate on an equal footing.
An ability to facilitate, mediate, influence and respect the confidences of colleagues. The ability to listen and engage effectively. You are comfortable with challenge and debate and are able to encourage that in others whilst fostering a collaborative board environment.
Excellent presentation and communication skills.
Advocate and ambassador - possess gravitas to lead the organisation and be able and willing to champion Glass Door.
Demonstrate a strong and visible passion and commitment to Glass Door's guests and ensure that the interests of our guests drive the decisions of the Board.
A strong personal commitment to equity, diversity and inclusion.
A willingness to devote necessary time and effort to your duties as Chair and be available and responsive (e.g. when things sometimes 'come up' that require the Chair to advise, support or give consent to).
What's in it for the new Chair?
Our vision is a world where no one has to sleep on the streets of London and we're working every day to achieve this. Your role as Chair will offer you an incredibly reqarding experience to use your skills and collaborate with the rest of the Board and staff members for the benefit of people experiencing, or at risk of homelessness.
For more information please see the full role description and Glass Door information pack attached,
The client requests no contact from agencies or media sales.
Active Sussex is the brand name of the Sussex County Sports Partnership Trust (SCSPT), the countywide organisation for sport and physical activity recognised by the national body Sport England.
Active Sussex encompasses the counties of East and West Sussex, as well as the City of Brighton & Hove. We work with a variety of sectors, groups and partners who want similar outcomes. This includes the charitable, community and voluntary sector, including our activity providers; health and care partnerships and networks; those who support children and young people both within and outside educational settings; local authorities, including public health and wellbeing teams; parks and open spaces; leisure trusts and the gatekeepers to outdoor spaces.
Predominantly funded by Sport England, we contribute to the government’s agenda to increase the number of people participating in sport and physical activity nationally.
We are seeking to recruit three (voluntary) Non-Executive Directors, including an Independent Chair, who also act as charity trustees with the skills, experience and qualifications noted below:
- Financial Management and Accounting
- Human Resources
- Engaging and listening to communities
Active Sussex aspires to have a diverse Board, and welcomes applications from people who are involved (or would like to be) in our networks, particularly those from ethnically diverse communities, people living with a long term health condition and/or disability and self-identifying women. Given less than 3% of charity trustees are under 30 and as such are missing young people’s perspectives, we encourage young people (over 18) to apply to increase representation of this age group on our board.
Active Sussex's aim is to increase participation in sport and physical activity at a local level.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Harrow Food Bank is part of the Trussell Trust - a network of over 1300 food bank centres in the UK. Between April 2022 and March 2023, food banks provided almost 3 million food supplies to people in crisis.
Harrow Food Bank requires two Trustees to support the Chair and current members who can support the existing Trustees:
Administrator / Secretary: to lead on all the administrative duties of the food bank and Trustee Board, ensure all meetings are conducted within the legal requirements and a record of all meetings maintained. Key roles & responsibilities:
1. Arrange and communicate dates for all Trustee Meetings, circulating papers in advance
2. Follow up on the agreed actions from meetings and keep an accurate ‘action log’
3. Ensure all stakeholders are informed of the AGM and that the AGM report is submitted to all relevant bodies
Treasurer: to lead on the financial affairs of the foodbank and to ensure that they are conducted within the required legal accounting and good practice conventions. Key roles & responsibilities:
1. Ensure that the Food Bank has proper systems for budgeting, financial controls, insurance and reporting
2. Produce and present regular finance reports for the Trustees Board Meetings
3. Maintain accurate financial records as report in a timely manner to all relevant bodies
Retirees & Senior Citizens Ad to use in posts for Retirement centers and city-level Senior Centers in all neighborhoods.
International Humanity Foundation ( IHF) is seeking Retirees and Senior Citizens. Volunteer whatever hours are best for you, from the comfort of your home, while meeting wonderful, caring people around the world. The position doesn't require technical knowledge, just a positive personality encouraging children, teens, or adults depending on which team you join. Volunteer an hour a month or an hour a day, whether experienced or new; your help is needed.
International Humanity Foundation ( IHF) is an award-winning, non-religious, non-political, non-profit ( 501C3) organization founded in 2001.
Ihf believes in an equal opportunity for all and in preserving the cultures, traditions, and beliefs of tribes and other marginalized communities. International Humanity Foundation’s mission is two-fold:
(A) to educate impoverished and challenged children and their communities while learning from them.
(B) To educate adults from all socio-economic backgrounds ( cultures& tribes) on how to start their own nonprofit or direct one. Thereby passing it on and giving a collective voice to the voiceless.
While basic-level English is the common language used by volunteers online, IHF advocates for the preservation and promotion of all languages.
IHF believes in small but pure and slow quiet growth with deep roots. Ihf has shown there are many amazing children and adults worldwide, who want to learn and to help the world be a better place if given the opportunity. Our over twenty years as a successful
volunteer organization proves this.
IHF is seeking At-Home Volunteers for our many Teams. The position includes reaching out to and working with, a global network of volunteers as well as mentoring online children or teens if desired. Our At-Home Online Volunteers come from around the world and form online teams essential to our Children’s Homes and Community Centers. Each Division has a variety of teams many enjoy.
▪️EDUCATION & MENTORING Division
▪️HUMAN RESOURCES Division
▪️Legal, Medical & Administrative Division.
▪️MEDIA PR Division
▪️FINANCE Division
▪️FUNDRAISING&
▪️GRANTWRITING Division
Those of us who have received a free education "pass it on", helping others less fortunate by teaching, interacting, and learning. With just a few hours a week or a month, our volunteers, mentors, children, and sponsors are changing the world we live in.
Summary of BAPEN
BAPEN is a Charitable Association that raises awareness of malnutrition and works to advance the nutritional care of patients and those at risk from malnutrition in the wider community. The charity brings together the strengths of its Core Groups and committees to raise awareness and understanding of malnutrition in all settings and provides education, advice and resources to advance the nutritional care of patients and those at risk from malnutrition in the wider community.
Responsibilities of a Charity Trustee
The Charities Act 2011 defines Charity Trustees as the people responsible under the Charity’s governing document for controlling the administration and management of the charity. They are known collectively as the Trustee Board. Under charity law the trustees have the responsibility for directing the affairs of the charity, ensuring that it is well run and delivers the charitable outcomes for which it has been set up.
The Treasurer will be an existing BAPEN member who wishes to take up a volunteer role on the BAPEN Board of Trustees and, with the support of the BAPEN office and the other board members, will be integral in ensuring that it fulfils its obligation to provide financial oversight for the charity.
Role and information
The Treasurer will be supported by the Board of Trustees and the BAPEN office who act as the secretariat and will provide comprehensive support with administration and finance to enable the treasurer to carry out the following tasks:
Draft and present annual budgets, financial statements, reports and annual accounts to the Council and the wider membership at the AGM, with the support of the finance expert in the BAPEN office.
Work with the BAPEN office and the Board of Trustees to ensure that the financial resources of the charity are sufficient to meet its present and future needs.
Ensuring that current policies, including investment, reserves and finance policies are kept up-to-date, working with support from the Board of Trustees, and to monitor investment activity.
Work with the BAPEN office to ensure that existing accounting procedures and controls remain appropriate and are in place.
Work with the Trustees to identify the financial implications of the charity’s strategic plans and contribute to the fundraising strategy.
Make investment recommendations in line with the aims and objectives of the charity.
Ensure that the accounts are prepared and disclosed as required by the Charity Commission.
Work with the BAPEN Accountants to ensure that the accounts are scrutinised in the manner required (independent examination or audit) and any recommendations are implemented. Independent auditors are currently in place.
Keep the Board of Trustees and the committees informed about their financial duties and responsibilities.
Approve supplier payments, expense requests, monitor income and expenditure against budget and work with the BAPEN office to report on variables.
Work with BAPEN’s appointed legal support surrounding contracts and other legal matters when required.
The Treasurer is registered as the Caldicott Guardian for BAPEN.
A significant shadow period with the current Treasurer will help ensure a positive learning opportunity to gain confidence in this role. Comprehensive administration support as well as finance advice and expertise will be always at the Treasurers disposal. Support will also be provided on policy, budgeting, and strategy from the Board of Trustees.
BAPEN will also fund bespoke Financial Trustee training to equip the successful candidate with all the necessary skills to fulfil the role. The training can be delivered online or in person and support will be provided on an ongoing basis.
BAPEN* is a Charitable Association that raises awareness of malnutrition.
As a Communications Volunteer, you will help with the administration of our team newsletter NEWSROUND and our social channels. Additionally, you will support with the facilitation of our internal events. You will support the Communications Manager to communicate the great work we are doing to promote Equality, Diversity and Identity, both internally and externally.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Can you spare a few hours a month to support STAMP Revisited, a local mental health charity?
We are, a Charitable Incorporated Organisation (CIO), which has provided advocacy services for the people of Teesside for almost 30 years, and we are currently looking for new Trustees to join our Board.
Our advocates provide advocacy to adults who are experiencing mental health difficulties that impact on their ability to make their voice heard and are unable to independently navigate personal issues such as aspects of their health, finances, or housing needs.
Trustees are essential to the success of a charity, and the Board is the charity’s governing body. Trustees are responsible for ensuring the charity meets its objectives and are responsible for its general administration and control of the charity.
If you are interested in finding out more about being a Trustee and sitting on our Board, we would love to hear from you. Our Board welcomes people from diverse backgrounds, aged 18 or over with a wide range of skills. We are keen to welcome people who have personal experience of mental health challenges, including service users and carers.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you passionate about making a meaningful difference in your community? Do you have expertise in finance and a desire to contribute to a cause that positively impacts lives? If the answer is yes, then this could be the perfect role for you!
STAMP Revisited is a small but ambitious charity, which provides advocacy and emotional support to those experiencing mental health difficulties. We support them to access vital services they need that they would not be able to access independently. We have already supported thousands of the most disadvantaged people to have their voice heard and respected.
We are currently recruiting a new Treasurer to join our Board of Trustees. As a Trustee of STAMP Revisited, you will play a crucial role in setting the strategic direction of the charity and ensuring good governance. You will contribute to ensuring that the charity fulfils its mission, operates effectively, and remains accountable to those experiencing mental health issues.
In addition to the general duties as Trustee, as Treasurer you will play a pivotal role in securing the financial integrity and sustainability of our charity. You will ensure that effective and appropriate financial measures are put in place and report to the Board at regular intervals about the financial health of the organisation.
If you are interested in finding out more about being a Treasurer and sitting on our Board, we would love to hear from you. Our Board welcomes people from diverse backgrounds, aged 18 or over with a wide range of skills. We are keen to welcome people who have personal experience of mental health challenges, including service users and carers.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Bipolar UK was originally formed in the 1980s as a local support system for the community by the community. Our first meeting was held in 1983 and since that day Bipolar UK has supported people living with the condition and their loved ones. Our aim is to enable everyone affected by bipolar to live well.
Each year we support thousands of individuals through our range of peer support services, which include:
- Peer Support Groups (in-person and online)
- A call-back Peer Support Line
- Our eCommunity
In the years ahead, providing peer support services will remain central to everything we do. This vital work is only possible because of volunteers such as yourself.
How volunteers support us
We couldn’t exist without the amazing support of our dedicated team of volunteers. They help us by giving us key insights from our community. They also provide hands-on support so we can run a significant network of peer support groups and a one-to-one peer support line via telephone and email.
Thanks to the incredible collaboration between our staff team and our volunteers we currently empower approximately 1,000 people a month to stay well, and we have the ambition to reach thousands more.
Our commitment to volunteers:
We want you to get the most out of volunteering with us and we take our responsibility towards you very seriously.
To support you, we will:
- Provide clear descriptions for our volunteering roles
- Treat volunteers fairly and in accordance with the Bipolar UK Equal Opportunities policy
- Ensure volunteers’ information is kept securely and in accordance with Bipolar UK Privacy policy, the Data Protection Act 2018 and GDPR
- Keep volunteers informed of relevant changes, including to policies and staff
- Provide appropriate training and support to encourage and develop volunteers in every role
- Work collaboratively with all our volunteers to improve the services we deliver, identifying training needs and providing additional learning
- Ensure our volunteering practices are compliant with current and relevant legislation
- Reimburse agreed out of pocket expenses in line with Bipolar UK’s policy and guidance
- Celebrate and recognise all our volunteers’ successes and ongoing contributions to the charity
- Support aspirations to upskill with relevant training and development
Training and development
All volunteers are given an induction and training relevant to their role before they begin volunteering so they can feel confident to carry out their tasks. Training is an ongoing commitment for both Bipolar UK staff and volunteers. Training sessions are usually held by the Bipolar UK team, although external training will be given whenever relevant and appropriate.
Who can volunteer?
As part of the volunteer recruitment process, we ask you to complete an application form. We will then invite you for an informal phone interview and ask you to provide two referees.
Roles within Bipolar UK are subject to an enhanced DBS check. The information gathered throughout this process helps us to make an informed decision about whether the volunteering role is right for you, as well as following our safeguarding procedures.
Skills and experience
We look for people who:
- Communicate well
- Enjoy teamwork
- Are able to adapt and willing to learn
- Are reliable, punctual and good at time management
- See situations with objectivity and compassion
- All our volunteers must be 18 or older.
Bipolar UK will make sure that people are judged on their ability and potential, not on their background and situation. We will seek to treat people fairly, regardless of visible and non-visible differences such as mental health, health, gender, race, nationality, ethnic or national origin, religious beliefs or practices, political beliefs, sexual orientation, gender reassignment, disability, age, family/marital status, social background, pregnancy or potential pregnancy, caring responsibilities, spent criminal convictions or trade union affiliation.
We appreciate that these differences will contribute to diverse experiences of life, attitudes, values, and ways of thinking and communicating - and that these different perspectives can make a valuable contribution to our work.
What we ask of volunteers:
We ask that all volunteers commit to a minimum of two to four hours a week for our phone/email service or up to 4 hours per month for our support groups, for at least six months wherever possible.
We expect all volunteers to attend regular training as part of role development and progression, and to abide by our policies and guidelines. A commitment to our mission and values is imperative, along with a desire to make a difference to those affected by bipolar. All volunteers represent the charity and must always remain professional when interacting with the public and external services.
Volunteers should:
- Have personal experience of bipolar if the role requires it
- Display empathy and understanding of the needs of others
- Understand and remain conscious of their own needs, including managing their own wellbeing
- Communicate effectively with the team
- Be always respectful of others, in line with Bipolar UK policies
- Have basic IT skills and computer literacy
Our volunteering roles:
- Support Group Co-facilitator (online)
- Support Group Co-facilitator (in-person)
- Support Group Administrator
- Peer Support Line Volunteer
- Media Ambassador
- Fundraising Assistant
- Events Assistant
The client requests no contact from agencies or media sales.
We are hiring! Trustee vacancy
- Time Commitment: typically, 4 hours per month, for a term of 3 years (initial 12-month period)
- Location: Board meetings are held 4 times per year, and we work to find times that are accessible for Board members, which could include evenings and weekends. We meet twice a year in person in Oxford, and twice a year via Teams
- Renumeration: this is a voluntary role and reasonable travel expenses will be reimbursed
About Us
An independent charity, The Centre for Sustainable Healthcare (CSH) has been leading efforts to incorporate the values of environmental sustainability into the health sector since its establishment in 2008. Our work is underpinned by CSH’s Principles of Sustainable Clinical Practice: prevention; patient empowerment; lean care systems; low carbon alternatives.
CSH has a particular focus on:
- engaging those on the front line of patient care and promoting the concept of ‘sustainable clinical practice’
- enabling the use of the natural environment at NHS settings to be used as ‘nature-based solutions’ in healthcare.
As a trustee of our charity, you will have the opportunity to make a meaningful difference in shaping our organisation's future direction. The Board culture is friendly and lively, with an openness to creative ideas and input. There is a focus on core mission and values to inform decision making processes. The meetings will be focused, effective and inspiring, and led in line with CSH’s overarching aim to transform healthcare for a sustainable future. The Board values diversity and welcomes applicants from a range of backgrounds.
About You
We particularly welcome new trustees who could bring skills and experience in financial management or legal and IP transfer. Though please do not be put off from applying if you do not have any of these skills or if you have never been a Trustee before.
How To Apply
For an informal conversation about the opportunity, please contact us.
To apply, please send an up-to-date CV (or Linkedin profile) and simple covering letter answering two questions:
- why you’re interested in supporting CSH
- what you hope to bring to the Board
Or if you prefer to record your cover letter, verbally or with video, that’s also welcomed. Please contact us if you have any other accessibility needs or if you would like help with applying.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.
What is a Branch Secretary?
There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.
When would you be needed and where would you be based?
This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.
What would you be doing?
- Managing the branch office (if applicable) and providing support to all volunteers, especially new ones
- Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.
- Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly
- Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.
- Monitor volunteer numbers against the demand for support and recruit new volunteers as needed
- Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.
- Build relationships with regional and central office staff to ensure an effective flow of information.
- Maintaining accurate records of volunteers and cases, submit accurate data to Central Office
- Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
- Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
- Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range of e-learning courses as well as local opportunities to keep your training up to date.
- Support from the Chair of the branch
- Access to the Welfare Team and Volunteer Support Team based at our central office.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
- Good written and spoken English.
- Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
- Ability to send and receive emails – you will receive your own SSAFA email address.
- Ability to coordinate a team of people volunteering.
- Willingness to use our on-line case management system (this is covered in the training course)
- Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
- Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
- Ability to maintain confidentiality and keep information safely.
- Access to public transport or a car to travel to meetings, events etc.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to coordinate the local SSAFA service in your area? Do you enjoy working as part of a team? You don’t need a military background, just good communication and I.T. skills. If so, this could be the role for you!
What is a Divisional Secretary?
The is a key role involving administration and coordinating people. As the first point of contact for the division you will play a key part in promoting SSAFA locally, matching clients to volunteer caseworkers and supporting volunteers to get the best outcomes for their clients.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
We aim to provide financial, practical, and emotional support when it’s needed most. More people than ever before are coming to us for help, and you will be one of the people contacting new clients and getting them the support, they need.
When would you be needed and where would you be based?
This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week.
What would you be doing?
- Acting as the first point of contact for SSAFA in the local area
- Taking enquiries from potential clients and potential volunteers
- Matching new clients to available caseworkers
- Supporting caseworkers, particularly new volunteers
- Working with the local publicity officer to promote SSAFA locally.
- Providing reports to the local SSAFA branch and to SSAFA’s Central Office
- Maintaining accurate records on our on-line case management system
- Coordinating SSAFA Visitors and Helpers (if applicable)
- Organising local meetings to keep all volunteers up to date with the latest training and information.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
- Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What can you gain from this volunteering role?
- Experience of holding a key local role with oversight of all SSAFA activity in the local area
- Use your skills, knowledge, and life experience to benefit others.
- Support and friendship from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker course, caseworker IT system training, volunteer management – case management and quality. The caseworker course takes 3 days and please allow a further day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range of e-learning courses
- Local induction
- Support from the branch secretary.
- Access to the Welfare Team and Volunteer Support Team based at our central office.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people with some experience of coordinating people and admin
- Good written and spoken English.
- Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
- Ability to send and receive emails – you will receive your own SSAFA email address.
- Ability to coordinate a team of people volunteering.
- Willingness to use our on-line case management system (this is covered in the training course)
- Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
- Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
- Ability to maintain confidentiality and keep information safely.
- Access to public transport or a car to travel to meetings, events etc.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No*
*Where volunteers are both divisional secretaries and caseworkers a disclosure check will be required.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
The client requests no contact from agencies or media sales.