Community fundraising administrator jobs

Key Responsibilities

Finance

• Responsible for processing all income in SAGE from various platforms reconciling income to bank statements.
• Responsible for processing monthly/annual journal and accruals
• Responsible for sales invoicing.
• Perform monthly CRM-Accounting software reconciliation.
• Helping to improve finance processes and systems.
• Monthly claim and process monthly Internal Gift Aid claims and reconcile External Gift Aid with Fundraising Team.
• Support Finance Manager with a variety of monthly and quarterly reconciliations and ad-hoc reports
• Oversee customer invoicing and Credit Control.
• Assist the external auditors during their audit fieldwork
• Coordinate financial tasks for Major Fundraising Events (pre and post activities)
• Attend the major Fundraising events
• Acting as point of contact for income related queries
• Support with bank reconciliation,
• Support with preparation of fixed assets register
• Assist in the preparation of VAT returns
• Assist in the preparation of Budgets, Reforecasts and Management Accounts
• Keep financial procedures and other documents up to date.
•  Provide training to budget holders

Other

• Maintain records of procedures, sharing best-practice with the rest of the team
• Provide support and cover as required to the Finance and Operations team.
• Respond to and direct general office inquiries by phone or email.

The above list is not exclusive of exhaustive, and the post holder will be required to undertake such duties as may reasonable be expected.

About This Job

This is an exciting role in Army Cadet Headquarters which provides administrative support to the functional delivery areas of the syllabus. We are looking for a person to bring their skills, enthusiasm, and personal credibility to the team and support administration across both our volunteer staff and employed workforce.

This post is primarily to support DofE and First Aid but may, where required, be surged to cover short term administrative responsibilities for other activity areas.

This position is a permanent full-time post (40 hours per week) which will be home-based. However, regular travel across the UK attend events and meetings will be required.

Essential Skills

§  Experienced and skilled administrator and planner, who can work under own initiative in both office and remote environments.

§  Demonstrable success in establishing effective working relationship across a range of organisations at all levels.

§  Excellent written and verbal communication skills.

§  IT literate; experienced user of Microsoft office with experience in using document management systems, such as SharePoint.

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

You will enjoy being part of our small team who work very happily together. By joining ACCT UK, you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a covering letter that details how you meet the requirements of the job description along with a CV by Sunday 30th November 2025. Please note, AI should not be used to produce either the covering letter or CV.

Interviews will be held week commencing Monday 15th December, via Microsoft Teams.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.

Wallace & Gromit’s Grand Appeal is seeking a talented individual to fill a brand-new role in our fundraising team: Individual Giving Assistant.

This role is a fantastic opportunity for an individual with great attention to detail to start or further their fundraising career in a fast-paced, ambitious and creative charity by bringing their skill and passion for people to a role that makes a real difference every day. 

• You'll play a vital part in the smooth running of our Individual Giving and supporter care operations, helping manage donations, lotteries, raffles, legacies and in-memory giving.
• You’ll help deliver our ambitious fundraising programme and inspire more people than ever to support our work, while delivering exceptional support to our incredible community of fundraisers and donors.
• You’ll keep our donor database accurate and compliant.
• You’ll help make sure our fundraising runs efficiently across the charity.

Above all, you’ll help ensure every supporter and donor feels part of something extraordinary.

Location: Ware, Hertfordshire, SG12 8LX: on site or hybrid; remote working will also be considered.
Team: Marketing & Communications Team
Reports To: Head of Marketing & Communications

Salary: £26,523 per annum
Employment Type: Full-Time

All Nations Christian College has been leading the way in cross-cultural mission training for over 60 years. We provide a flexible undergraduate programme validated by The Open University, alongside specialist short courses and a well-established postgraduate programme for mission leaders. Based in the UK, north of London, we are an independent, evangelical, interdenominational Bible college welcoming students from all over the world. Our mission is to serve the global church by training disciples of Jesus Christ for mission in a multicultural world.
 

Role Overview

The Donor Relations Officer will be responsible for crafting compelling, donor-centred communications that strengthen long-term relationships with partners and supporters, deepen engagement and inspire giving. One of the main areas of responsibility will be to produce proposals and reports for stakeholders, especially strategic partners and donors. The postholder will work closely with the other members of the Marketing and Communications team, as well as collaborating with other departments within the college.  The ideal candidate will have proven experience of producing copy for fundraising and donor relations purposes, and will be a skilled storyteller who can translate the strategic objectives of the college into resonant narratives, understands donor motivations, and writes with clarity, empathy, and purpose.

Key Responsibilities

Fundraising & Stewardship Writing

• Develop persuasive and high-quality copy for multi-channel fundraising campaigns (direct mail, email, website, social media etc.)
• Write impact reports and stewardship letters that convey gratitude and demonstrate impact.
• Create case statements, proposals, and presentations for major donor and foundation audiences.
• Oversee the ongoing use of Donorfy CRM to ensure it functions in a way that optimises ANCC's efficiency and makes full use of its functionality; carry out system integrations as needed.

Storytelling & Content Development

• Interview students, alumni, partners, staff and donors to develop authentic, mission-driven stories.
• Adapt organizational content for various donor segments, ensuring a consistent voice and message.
• Collaborate within the Marketing & Communications team to pair copy with strong visuals, and input to other priority projects as required.

Editing & Quality Control

• Proofread and edit donor communications to ensure accuracy, clarity, and alignment with the college ethos and brand guidelines.
• Maintain a consistent, donor-focused tone across all written materials.

Collaboration & Strategy

• Work closely with the members of the Marketing & Communications team to align donor messaging with campaign goals.
• Collaborate with other teams across the college including the Academic, Training and Finance Teams.
• Contribute to the development of content calendars and communication strategies.
• Track and analyse response rates and engagement to inform future copy.

· Fully participate in All Nations community activities when possible.

Qualifications

Required:

• Bachelor’s degree in Communications, Journalism, Marketing, English, or related field, or equivalent work experience.
• 3+ years’ professional writing experience, preferably in donor relations and fundraising communications.
• Proven ability to write clear, compelling, and engaging copy and marketing materials for diverse audiences.
• Strong interviewing, research, and storytelling skills.
• Excellent editing and proofreading abilities with strong attention to detail.
• Familiarity with donor stewardship best practices and fundraising language.
• Experience of producing and tracking fundraising campaigns, tracking impact, reporting and lesson learning.
• Excellent written and verbal communication skills, including the ability to effectively present information and engage cross-culturally.
• Ability to work collaboratively within a multicultural team and wider organisational departments.
• Experience with CRM or donor database systems.

Preferred:

• Knowledge of direct response fundraising principles.
• Basic understanding of SEO and digital content best practices, and awareness of upcoming trends and changes in the sector, including best use of AI.
• Experience of working with Canva and other document editing software which pair visuals with text.
• A heart for Christian cross-cultural mission and commitment to the goals and ethos of All Nations Christian College.

Core Competencies

• Mission Alignment: Deep commitment to the organization’s mission and values.
• Empathy: Ability to write from the donor’s perspective, honouring their role in making impact possible.
• Creativity: Innovative in approach while respecting brand and voice consistency.
• Collaboration: Works well across teams and responds constructively to feedback.
• Deadline-Driven: Manages multiple projects efficiently while maintaining high quality.

Other Information

· There is a genuine requirement for this role to be filled by a committed Christian who is passionate about cross cultural mission and fully able to articulate the overall purpose as well as the detail of the College’s mission, from a personal faith basis.

· All Nations Christian College is committed to safeguarding children and adults at risk from abuse and neglect. We expect all staff who work with us to share this commitment, and staff will be required to be checked with the Disclosure & Barring Service (DBS).

· Located at Easneye, Ware, Hertfordshire, UK: this role can be on-site or hybrid; remote working will also be considered.

· Working hours at college are 8.40am - 5.10pm. Occasional weekends and evenings will be required in this role eg for events

· Holiday: 30 days per annum (pro rata) plus 6 of the 8 bank holidays when they fall on a normal working day.

· Applicants must have the right to work in the UK

Benefits

§  Salary of £26,523 per annum
 

§  Employer pension contributions of 8%.  A salary sacrifice scheme option is also available.

§  Life Assurance of three times salary 
 

§  Employee Assistance Programme

§  30 days holiday per annum plus bank holidays (excluding the May bank holidays) plus the days the College is closed between Christmas and New Year.

Free, freshly prepared lunch at the College on your working days on site.
 

Job title: Legacy Executive

Reporting to:  Head of legacy Giving

Salary: £28,000 per annum

Hours of work:  37.5 hours per week

Location: Royal Trinity Hospice, Clapham

About Compton

Compton is the UK’s leading fundraising consultancy - with seven decades of experience managing successful annual, capital and legacy campaigns for charities and not-for-profit organisations. Our clients recognise Compton as ‘the trusted name in fundraising’, thanks to the transformational contributions we make. We are proud of our history and track record, and the ‘Compton Way’ continues to deliver extraordinary fundraising results, even in today’s challenging operational and economic conditions. 

Position vacancy

Trinity is the UK’s oldest hospice and serves a community of 750,000 in central and southwest London. Trinity delivers specialist end of life and palliative care at the hospice and in the community and support and counselling services for their family and friends. Their ability to deliver this outstanding care to patients and their families is reliant on the Compton fundraising team assigned at Trinity delivering ambitious funding results. Trinity is a key client, and we have a long record of success in generating income and sustainable growth across all income streams.

The Legacy Executive plays pivotal role in delivering exceptional fundraising services for our client Royal Trinity Hospice. You will be responsible for delivering excellent stewardship and supporter care – both of which are essential to achieving Trinity’s (and Compton’s) fundraising objectives.

You will inspire and support individuals in engaging with Legacy Giving, developing relationships that encourage a gift in their Will to Trinity. You will support in the development and management of legacy focused campaigns and products as well as exploring new opportunities for income growth. 

The successful candidate will be expected to:

• Support the Head of Legacy Giving to identify, develop and maximise fundraising (and income) opportunities through fundraising products and events, and developing supporter relationships.
• Provide first class stewardship and donor care, ensuring donors and supporters feel supported and appropriately thanked.
• Manage general queries from internal departments and supporters
• Inspire new supporters while maintaining and developing existing relationships.
• Assist with the administration and management of Legacy products, such as Gifts in wills guide and free will schemes.
• Assist with developing marketing materials e.g. flyers, Mailchimps, newsletters etc. which adhere to brand guidelines.
• Assist with the planning and implementation of Legacy mailings and events.
• Ensure that effective administrative systems and procedures are maintained including accurate and up to date supporter records on the charity database - Raiser’s Edge.
• Initiate and maintain excellent internal relationships, such as with Fundraising colleagues, the
• Communications team, and the Hospice clinical teams.
• Collaborate as part of the wider Fundraising team providing support and participating in other duties where required such as attending events outside of normal working hours
• Work in a hybrid model of three days in the office and two days from home.

Experience, knowledge, skills and characteristics required (R) / desired (D):

• Understanding of the key components of hospice fundraising. (D)
• Proven ability to build strong relationships with individuals and organisations. (R)
• Experience in organising and promoting fundraising events. (D)
• Excellent written and verbal communication skills, with a commitment to outstanding supporter care. Ability to craft compelling fundraising copy. (R)
• Strong organisational skills and ability to manage multiple tasks independently to meet deadlines and objectives. (R)
• Proficiency in Microsoft Office and experience using donor databases, ideally Raiser’s Edge. (R)
• Basic understanding of GDPR principles, especially around consent, data handling, and supporter communications. (R)
• Passion for delivering exceptional supporter experiences and continuously improving the legacy journey. (R)

Company benefits

• Annual leave 25 days plus bank holidays
• Non-contributory life assurance scheme
• Standard Life pension scheme with Company contributions starting at 3%
• Employee Assistance Programme

Applications will only be accepted via the Charity Job website.

We will be interviewing week commencing 15 December..

About Orbis UK

Orbis UK is an affiliate of Orbis International, an eye care charity that transforms lives through the prevention and treatment of avoidable blindness and visual impairment.

Over 1.1 billion people live with vision loss in the world today. Yet for a staggering 90% of these people, visual impairment is treatable or could have been prevented.

At Orbis we work to change this injustice by providing treatment to thousands of people each year, training new generations of eye health-workers, and leading cutting-edge scientific breakthroughs that restore sight. Our vision is a world where communities strive together in the fight to save sight, and no-one is needlessly blind.

Orbis UK (Orbis Charitable Trust) is a registered charity in the UK and raises income from funders across the UK, Europe and the Middle East, towards our global commitment to eliminate avoidable blindness. In 2024, the UK team raised £5.1m.  These funds supported 18 projects across 8 countries. With these funds we delivered 9,908 training sessions for health workers, enabled 469,287 eye screenings, 37,378 treatments and delivered 2.5m doses of antibiotics to tackle trachoma.

Our ambition is to grow our income to £10 million per year within the next five years.

Overall purpose of the role

The Trusts and Foundations Officer role will be responsible for securing five-figure funding from Trusts and Foundations and management of existing donor relationships to ensure effective stewardship. The role will also manage small Trust mailings and provide wider support to the team by maintaining funder records in Raisers Edge, developing case for support and supporting internal reporting on Trust fundraising activity.  

We’re looking for an experienced Trust Fundraiser who can drive forward our income growth from both our existing and new supporters with skills in researching Trusts, writing compelling funding proposals and reports and in particular growing the medium Trust fundraising programme.

There are four key areas of responsibility for the role:

i) Identifying and researching Trusts that have the ability to give at the five-figure level, maintaining a pipeline of planned applications.

ii) Preparing high quality, written applications and reports to funders.

iii) Reviewing and growing a small Trust mailing programme (under 10K)

iv) Provision of support to the team in Raisers Edge data management and internal reporting.

Full details of the job description are attached below.

Benefits of working for Orbis UK

Before completion of probation:

· Competitive Salary benchmarked annually

· Minimum 25 days holiday pro-rated increasing with length of service

· Life Assurance Policy (4 x salary)

· Employee Assistance Programme

· E-learning Courses

· Social Activities

· Flexi-time

· Free Sight Test

After completion of probation:

· Matched employer pension contribution up to a maximum of 10% of basic salary

· Interest free season ticket loan

· Cycle to work scheme

· Contribution to cost of new prescription glasses

· Possibility of an overseas project visit after 3 years’ service

Application and interviews

Closing Date: Friday, 5th December 2025

Interviews: W/C 8th December 2025

Start Date: January/February 2026

All applicants must have the legal right to live and work in the UK.

Orbis UK is an equal opportunities employer and welcomes applications from any suitably qualified persons. We operate an anonymised recruitment procedure so that no job applicant receives less favourable treatment either directly or indirectly, on the grounds of age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex and sexual orientation. This will ensure all applicants are assessed solely on the strength of their application and not be affected by unconscious bias or confirmation bias

Orbis UK acknowledges and recognises the disadvantages and barriers people from underrepresented and socially diverse groups face in the workforce. Orbis UK is committed to addressing this issue and we strongly encourage those from underrepresented and socially diverse groups (Black and Ethnic minorities, LGBTQ+ and candidates with disabilities) to apply.

Safeguarding: Orbis UK is committed to safeguarding and promoting the welfare of children and vulnerable adults and applicants must be willing to undergo safeguarding screening appropriate to the post, including checks with past employers and criminal records checks. Orbis UK is also a member of the Inter-Agency Misconduct Disclosure Scheme (MDS)

As an Individual Giving Manager, your role will have overall responsibility for the operational delivery of the Individual Giving strategy. You will use proven fundraising techniques across print and digital to grow and diversify our programme, engaging with both new and existing audiences to support our work with children with brain injury and neurodisability.

You will also be responsible for developing and implementing legacy marketing plans, utilising channels including direct marketing, digital and events. Alongside this, your role will focus on our mid value programme, producing and developing campaigns and stewardship plans aimed specifically for this audience.

The Individual Giving team are a small and ambitious team who sit within Public Fundraising and form part of a wider Fundraising and Communications directorate. The team is responsible for generating around £1m in income a year, through recruiting new donors and building relationships with existing donors, including legacies and mid value supporters. We have ambitious plans for growth and, as part of a supporter marketing remit, are developing more holistic relationships with our supporter base.

Reporting to the Senior Individual Giving Manager, you will take overall responsibility for planning, managing and delivering innovative and impactful supporter campaigns across a range of channels. With the ability to resolve everyday challenges and obstacles independently, you will be expected to deliver a range of Direct Marketing fundraising campaigns through the full creative process, from briefing to concept, through to final delivery, as well as reviewing results and making recommendations. You will also be responsible for developing and implementing legacy marketing plans, utilising channels including direct marketing, digital and events. Alongside this, your role will focus on our mid value programme and producing and developing campaigns and stewardship plans aimed specifically for this audience.

Interview Date: 17 December 2025

Duties and Responsibilities:

Campaign project management:

• Plan, manage and deliver innovative and impactful supporter campaigns across a range of channels, including donor development, supporter acquisition and prize led fundraising activities.
• Support the Senior Individual Giving Manager in the setting of budgets and achieve income targets outlined in annual plans.
• Produce, take ownership of and implement medium to long-term product strategies for elements of the development and/or acquisition programmes – delivering all associated campaign activities, assessing the performance of each product against response and income targets, and managing these on an ongoing basis in order to meet or exceed targets.
• Produce clear and succinct briefs to agencies, suppliers and internal stakeholders.
• Use marketing judgement to proof, edit and develop compelling creative, and make sound decisions on proposals and testing plans.
• Work closely with the Data Manager, as well as Supporter Care, Communications, Events and Partnerships Fundraising to successfully deliver campaigns and evaluations.
• Continually test and learn across campaigns to improve performance, consistently looking to improve ROI and lifetime value across the programme.
• Manage contract and campaign agreements with external agencies, ensuring activities are delivered in a compliant way, adhering to GDPR and fundraising regulation including the Code of Fundraising Practice.

Management of supporter journeys:

• Develop effective welcome and supporter journeys, to help minimise attrition and increase the average lifetime value of donors.
• Ensure that new supporters are thanked and welcomed appropriately, with an emphasis on testing early-stage engagement.
• Support the creation and testing of an integrated supporter journey programme that is segment and channel based, in collaboration with colleagues across the wider Fundraising department.

Reporting and analysis:

• Closely monitor campaign results and provide updates on performance.
• Produce post-campaign analysis reports.
• Work with the Data Manager to develop and update existing reporting mechanisms.
• Make recommendations to improve the performance of future campaigns based on evidence and data.

Legacy marketing and administration:

• Develop and implement legacy marketing plans utilising channels including direct marketing, digital and events.
• Liaise with the wider Public Fundraising team to brief speakers and identify new speakers or ‘Legacy Ambassadors’ to help promote legacy fundraising at key events.
• Build one to one relationships with potential legacy donors, including taking them on tours of The Children’s Trust to showcase our service provision.
• Management of legacy administration including liaison with solicitors, executors, other charities (who are benefitting from the same estate) and family members.

Mid value programme:

• Work with Senior Individual Giving Manager to develop and implement the mid value donor fundraising strategy.
• Build and steward relationships with our mid value donors, developing relationships which inspire donors and supports them towards making significant gifts to The Children’s Trust and encourages long-term support.
• Identify and develop mid value prospects, as well as potential major donor prospects from within the mid value cohort for stewardship by the Philanthropy team.
• Collaborate with colleagues to build appropriate supporter journeys for mid value prospects and donors.
• Consider innovative ways of engaging mid value donors and prospects, such as targeted communications and events.

Developing insight, product development, competitor analysis and industry  perspective:

• Use existing research and insight, and where appropriate, undertake and commission new projects to derive new / further insight and analysis.
• Identify, research and develop new products, creative ideas and fundraising initiatives.
• Keep up to date with industry developments and act upon direct and digital marketing trends and statistics.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Job title: Mental Health Administrator – Complex Needs and Community Services
Reference number: 314
Salary: £25,233 per annum FTE (£20,186 per annum actual for 30 hrs p/wk)
Contracted hours: 30 hours per week
Reports to: Director of Complex Needs and Community
Contract length: Permanent
Working base: One of 7 Herts Mind Network Wellbeing Centres closest to home.

We have a vacancy for a Mental Health Support Administrator to join our team.

About Us

For over 50 years, we have supported the people of Hertfordshire with their mental health. We offer a range of Community Support services which provide advice, information, onward referral and holistic outreach support to people who are experiencing mental ill-health or who need help with their mental wellbeing. Our high quality services are flexible and we help people to resolve real-life difficulties and to improve their own independence, quality of life and wellbeing. Each year, we help 15,000 people experiencing mental ill health.

We are a local Mind, affiliated to national Mind, the leading mental health charity in England and Wales. This means that we are an independent charity responsible for raising our own funds through contracts, grants and fundraising.

About our Complex Needs & Community Services

Hertfordshire Mind Network’s (HMN) Complex Needs and Community Services have rapidly expanded. The services portfolio includes, The Community Support Services, The Domestic Abuse Service, Bounce Back, Complex Needs Housing Service, Flourish (for refugees and asylum seekers), Primary Care Network Service, Peer Support, Wellbeing Services and our newest services at The Sadie Centre. The services provide one to one outreach and community-based support for people across Hertfordshire as an alternative to statutory pathways. As an integral member of our diverse team, you will work closely with staff supporting services with administrative needs.

About You and the Role

The Mental Health Administrator will be a key member of the Complex Needs and Community services, providing effective administrative support to the team, ensuring accurate and effective policies, communication and procedures are in place.

Key responsibilities

• To support the Complex Needs and Community teams to process referrals and make 72-hour initial referral phone calls
• To be the first point of contact for HMN callers via telephone, email and in person – providing high quality service to every person
• To undertake responsibility for admin duties for the Complex Needs and Community teams, including the processing of mail, responding to internal/external e-mails, word processing, entering accurate statistics, sending out reminders, staff training audits, record keeping audits, diary management and letter writing.
• To work in line with standardised administrative systems across HMN
• To work with the Team Leader for Peer Mentoring for groups to manage admin inboxes, send out meeting place invites and coordinate Peer Mentoring services
• To support with monitoring and evaluating services
• To check and process invoices
• To support the team with recruitment admin and staff induction
• To provide sickness/annual leave cover for our wellbeing centre admin teams, answering the main switchboard to answer enquiries
• To support the Director of Complex Needs and Community and the wider Senior Leadership Team as required with administrative tasks
• To support the teams as appropriate with client casework

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is Friday 5th December 2025 at 5pm.
Interviews to be held on a rolling basis.
Please note we may close the advert early if sufficient applications are received.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

Supporter Care Administrator

Temporary Contract until March 2026 (possibility to extend)
30 hours per week (4 or 5 days)
Home-based with weekly travel to Lingfield, Surrey
£14.30ph

Harris Hill is delighted to be recruiting a Supporter Care Administrator on behalf of a fantastic children’s charity. This role sits within a friendly and passionate Fundraising & Development team and plays a vital part in delivering an exceptional supporter experience.

About the Role

The Supporter Care Administrator helps ensure every supporter feels valued, inspired and well looked after. You will be the first point of contact for donors, manage enquiries with warmth and professionalism, and support the smooth processing of donations.

Key responsibilities include:

• Delivering excellent supporter care via phone, email and post

• Preparing and sending personalised thank-you messages

• Stewarding supporters to maximise engagement and fundraising potential

• Maintaining accurate donor records on the CRM (Beacon)

• Processing donations, Gift Aid and supporter data

• Supporting fundraising campaigns, appeals and stewardship events

• Providing general administrative support across the Fundraising team

• Liaising with Finance to process purchase orders and invoices

• Assisting with fulfilment of fundraising materials and online shop orders

About You

We’re looking for someone who:

• Has experience in supporter care or customer service

• Has strong administrative skills and excellent attention to detail

• Is confident working with CRM systems or databases

• Communicates clearly and warmly, both verbally and in writing

• Is proactive, organised and able to manage multiple tasks

• Enjoys working collaboratively as part of a team

Experience within the charity or fundraising sector is desirable but not essential. Beacon CRM experience is also a bonus.

To Apply

If you’re passionate about supporter experience and enjoy bringing structure and care to a busy fundraising function, we’d love to hear from you. 

Applications will be reviewed on a rolling basis, so please apply without delay. 

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Bring the ocean’s story to life

At the Marine Conservation Society, we’re working for a cleaner, better-protected, healthier ocean.  To achieve this, we are required to build and sustain strong, high-value and long-term partnerships that align with our strategic mission and goals.

We’re looking for a confident and ambitious Senior Corporate Development Manager to lead the cultivation and stewardship of high-value, strategic relationships with corporate funders.  This is a pivotal role focused on new business acquisition, driving forward our corporate fundraising strategy and unlocking transformational income to support marine conservation. 

You will play a key role in growing our current corporate income of £1millon, with a strong emphasis on securing multi-year partnerships and cultivating opportunities for future growth.  If you’re a strategic thinker with a proven track record in securing six and seven-figure corporate gifts, and you thrive in a fast-paced, purpose-driven environment, we’d love to hear from you.

What you’ll do

Lead on the development and delivery of a new business strategy to secure long-term, high-value corporate partnerships. 

Identify and research prospective partners, develop tailored proposals, and lead pitch presentations. 

Line manage and mentor the Corporate Partnerships Officer, supporting their professional development and performance. 

Collaborate closely with Corporate Partnership Managers to ensure seamless transition from account acquisition to stewardship. 

Represent the organisation externally, building relationships with senior stakeholders across sectors. 

Monitor and report on new business pipeline, KPIs, and income targets.

Why join us?

• You'll be part of a passionate, friendly and forward-thinking team.
• Your work will directly help obtain the required corporate funding to achieve our overall aims and objectives.
• We’re flexible, inclusive and committed to learning and growing together.
• We believe in evidence, action and people-powered change.

We’ve also got other ways to value your contribution:

• Annual leave starting at 25 days a year, plus Bank Holidays, and increasing with service (we also close between Christmas and New Year as extra time off)
• 8% employer contributions to our stakeholder pension scheme
• Sick pay at full-pay for 8 weeks, then 8 weeks at half-pay (after probation ends)
• Great work life balance through flexible and in many cases, remote working
• Support for your health and wellbeing with a programme of activities plus an employee assistance programme for you and the people who live with you
• A paid day for you to volunteer to support another charity of your choice

Galapagos Conservation Trust (GCT) is looking for a proactive individual with good storytelling skills to produce fundraising applications and reports that inspire. As part of GCT’s Fundraising & Communications team, you will work closely with the Senior Development Manager to secure grant funding from Trusts & Foundations across our programme portfolio (including island restoration, community resilience, ocean protection and plastic pollution topics), with an increasing focus on securing multi-year funding to embed sustainability in our programme delivery.

You will be a great writer, researcher and comfortable working with numbers, enabling you to identify new fundraising opportunities and develop engaging proposals and reports with clear budgets. You will also be an organised individual with great attention to detail, ensuring you can effectively balance your time across competing deadlines and tasks.

We are looking for someone with: 

• 1-2 years proven experience in Trusts & Foundations fundraising. 

• Experience working with budgets in Excel. 

• Experience of working with a database and managing contact lists and records. 

Key responsibilities: 

• Increasing restricted & unrestricted income from Trusts & Foundations in line with GCT’s fundraising strategy with the Senior Development Manager 

• Supporting keeping our database, internal documents and files up-to-date and GDPR compliant for Trusts & Foundations and external contacts. 

• Producing high quality proposals and reports, ensuring consultation of key GCT team members and partners in their development, and submitting these to meet all deadlines. 

• Support the Senior Development Manager with applications for multi-year grants, such as writing and budget inputs, Theory of Change inputs and organising supplementary materials. 

• Helping to maintain excellent relationships with existing funders via bespoke outreach and thank you letters, project updates as appropriate, and semi-regular communications on GCT materials/events. 

• Proactively researching potential funders and supporting the Senior Development Manager and Senior Leadership Team members on their cultivation. 

• Reviewing fundraising success from Trusts & Foundations and developing annual fundraising plans with the Senior Development Manager. 

• Supporting the Senior Development Manager with Trusts & Foundations income and fundraising pipeline updates to GCT’s Senior Leadership Team and Trustees as required. 

• When grants are successful, lead or support the Senior Development Manager with handover actions to the Programmes team to ensure project budgets, timelines and donor expectations are clear. 

Please see the full Job Description for more information.

About GCT 

GCT is the only UK registered charity to focus exclusively on the conservation and sustainable development of the Galapagos Islands. The Galapagos Islands, Ecuador are one of the planet’s first UNESCO World Heritage Sites and a global conservation priority due to unique biodiversity. It is an exciting time to join GCT, as we are about to launch our 2026-2028 strategy, as we strive to achieve our key ambitions by the year 2030 across our programmes, fundraising and communications efforts. 

Why join us? 

Not only will you gain a connection with cutting edge conservation impact in Galapagos, but you will have the support of a fully engaged, friendly and inclusive staff team. GCT value every team members growth, and to boost your fundraising career, you will get opportunities to develop your skills with internal training from GCT’s senior fundraising team as well as opportunities to benefit from professional external training to support further development where relevant and feasible. 

How to apply 

GCT welcomes applications from everyone regardless of age, gender, ethnicity, sexual orientation, faith or disability. 

To apply for this role, please provide (i) a CV and a (ii) a covering letter explaining how you meet the key requirements of the role and your motivation for applying.

Closing Date: midday (GMT) Wednesday 3rd December. Applications will be reviewed on a rolling basis, so submitting your application early is encouraged as the role may be filled early. 

Are you organised, proactive, and enjoy being a reliable support to a busy team?

Join NASS as our Administrative Assistant and provide essential administrative support that helps our team work towards better diagnosis and care for people living with axial SpA - an invisible, often misdiagnosed inflammatory condition affecting the spine.

WHAT MAKES THIS ROLE SPECIAL

This is an exciting time to join our small but dedicated team as we approach our 50th anniversary in 2026. We're passionate about transforming lives for people with axial SpA, and this varied role provides essential administrative support that helps us deliver on our mission. The role is 21 hours per week with flexible working arrangements across the week to suit your needs, with at least one day par week in our London office. We need someone who enjoys variety, is comfortable working independently, and takes satisfaction in contributing to the team's success.

WHAT YOU'LL DO

You'll provide varied administrative support including managing correspondence, processing post, sending membership materials, and helping with event administration. You'll maintain accurate records by entering data into Salesforce- our customer database, checking reports match, and organising documentation. You'll also help keep the office running smoothly by liaising with suppliers and assisting with health & safety compliance.

WHO WE'RE LOOKING FOR

You'll have experience in general administrative roles with strong organisational skills and excellent attention to detail. You'll be proficient in Microsoft Office (particularly Excel), reliable, proactive, and able to work independently whilst being a supportive team player. Experience with Salesforce is desirable but not essential.

WHY CHOOSE NASS

NASS is the only UK charity dedicated to axial SpA. Recently shortlisted for Medium Charity of the Year, we campaign for early diagnosis, work with the NHS, and support thousands across the UK.

Benefits: Competitive salary, flexible working, 10% pension contribution, 15 days annual leave, plus bank holidays and additional leave over Christmas, hybrid working, professional development, employee assistance programme, and more.

Our culture: We truly value our people. You'll become part of a dedicated team doing meaningful work that directly impacts the lives of people living with axial SpA. This is a role where you will be supported to succeed and genuinely appreciated for your contributions.

Commitment to equality, diversity & inclusion: NASS is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

We particularly encourage applications from individuals with lived experience of axial SpA and from underrepresented groups in the charity sector.

HOW TO APPLY

To apply, please submit:

• Your CV highlighting relevant experience
• A one page covering letter explaining why you're interested in this role and how your skills and experience match our requirements

Application Deadline: 5pm on 7 January 2026
Interviews: Week of 12-16 January 2026 (in person at our London office)

CONTACT INFORMATION

For informal enquiries about this role, please contact Justyna Potiopa, Head of Finance and Administration.

NASS is an equal opportunities employer. This appointment is subject to a 6-month probation period and receipt of two satisfactory references.

Who we are 

Not all young people have the same opportunities in life.

Caudwell Youth exists to level the playing field for young people at risk.

They may be care experienced, have mental health challenges, be neurodivergent or be at risk of exploitation or offending.

Caudwell Youth is a dynamic new charity which has just celebrated its third birthday.

What we do 

Caudwell Youth shapes young people’s futures by providing person-centred support to at risk 11 to 24-year-olds through volunteer-led mentoring for up to 18-months, alongside a targeted intervention programme.

Our vision is to help every young person at-risk in the UK. We give young people the time, trust and support they need to shape a positive future, no matter their starting point. 

Our mentoring service is designed to ensure every young person feels safe, heard and supported. Each young person gains a trusted adult (a trained volunteer) who meets with them once a week to support them as they take steps towards a more positive future.  

This year, we have supported more than 400 young people.

Our fundraising 

We have a compelling fundraising proposition. We were founded by billionaire philanthropist John Caudwell, who has pledged to match all donations and fundraising at 33%.

Our mentoring service is delivering exceptional outcomes for young people, and we are ambitious for the future.

This is a crucial time for Caudwell Youth’s fundraising function, as we are set to embark on a new strategy for national growth in the new year. For the financial year just gone, grant income accounted for around 28% of our fundraising revenue.

Our aim is to grow our charity sustainably, while continuing to meet the evolving needs of at-risk young people in ways that are effective and life-changing. This role will be a key part of that journey.

What we're looking for 

We are looking for an experienced grants, trusts and foundations fundraiser who can hit the ground running, both in solidifying and owning our valuable relationships with existing grant and trust fundrers and in exploring new opportunities.

You will also lead on the evaluation of our service impact across the organisation, gathering, analysing and presenting data to illustrate the valuable outcomes our services have for at-risk young people.

You will be a key team member in a dynamic and growing organisation and will help ensure the charity achieves its aims and objectives and fulfils its fundraising plan effectively.

More information about the role 

This role is home based, but you need to be able to meet with funders and our small but dynamic fundraising team.

These meetings may take place in London, or across our current operating regions (Hertfordshire, Buckinghamshire, Slough, Luton and Milton Keynes).

We are happy to consider compressed and flexible hours requests.

How to apply 

Please follow the link to our website to read the full recruitment pack and find the application form.

All applications must be submitted via our website application form. Thank you, and we look forward to hearing from you. 

Are you passionate about helping young people build brighter futures?

We’ve got a brilliant opportunity for you to join our team as a Trusts & Philanthropy Officer at Young Enterprise.

Who We Are

We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.

For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills—teamwork, leadership, problem-solving, and resilience.

We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.

Why Join Us?

We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:

• A friendly and supportive team where your voice is heard
• A strong commitment to diversity and inclusion—we want everyone to feel they belong
• Generous holiday allowance and flexible working
• Cycle-to-work scheme, life assurance, and NHS top-up plan
• Ongoing learning and mentoring opportunities
• A chance to directly impact the lives of young people every single day

About the role

This is a fantastic opportunity to join a fast moving, youth focused, charity and to play a vital role in securing income to support our youth activities – working with Trusts and Foundations predominantly, but with the opportunity to also build relationships with statutory funders and, in future, major donors.

We are looking for a proactive, organised individual to join Young Enterprise as part of our impactful and collaborative National Fundraising team. YE’s supportive yet driven environment places personal development at its core, to ensure team members thrive. 

Working with the Senior Relationship Manager and the Philanthropy Team, you will contribute to an annual budget of £4.2m and raise income from Trusts and Foundations and small statutory income streams, utilising your income generating and communication skills. You will also undertake prospect research, as well as developing compelling project updates and reports to inspire supporters.

You’ll love this job if you are:

• Passionate about education, social mobility, and giving every young person a chance to shine
• Experienced in writing engaging applications and inspiring reports, with a meticulous eye for detail in this, as well as strong grant management and stewardship of supporters.
• Confident in your track record of generating income from Trust and Foundations, particularly securing income £10k upwards.
• Adept in building strong internal and external relationships, with excellent written and verbal communication skills. You’ll demonstrate a solution-focused attitude to problem-solving, monitoring the progress of funded projects in line with funder expectations.
• A tenacious self-starter with a can-do attitude, to enthuse existing and prospective supporters and to manage a varied workload of research, fundraising and grant management.
• Self-motivated, adaptable, and happy working remotely but never alone—you’ll be part of a close-knit team
• A strong team player with the ability to balance and prioritise competing demands in a busy team, you will have excellent organisational skills.
• You’ll be proactive and innovative in your approach to prospecting for new supporters, qualifying them, and building a pipeline. 

Key Responsibilities

• Income generation - to achieve or exceed agreed income targets, with a focus on securing donations from Trust and Foundations 
• Grant management - working with internal colleagues to track funded projects’ progress against targets and taking action to course correct when necessary. Produce timely, engaging, and accessible project reports to inspire and build donor relationships
• Prospecting - research and qualify a pipeline of Trusts and Foundations and small statutory opportunities to progress and secure financial support for YE.
• Administration - effective administration across YE systems and platforms
• Donor stewardship - some travel required to support YE activities with young people in schools, donor visits to projects

A few practical things

• This is a hybrid role, requiring you to work from a YE office (London or Oxford) at least 8 times per month
• The role will involve travel to events, typically at schools, which take place during term time, however some evening working may also be required.

If this role appeals to you and you reflect what we are looking for, we’d love to hear from you! When you join us in building a successful and sustainable future for young people, you can expect all the recognition, support and rewards you need to grow and develop yourself.

Keeping Young People Safe

At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.

How to Apply

Please send your CV and a cover letter (max 2 pages) telling us why you’re the right person for this role. Applications must be submitted by 23:30 on 12 December 2025. Please note that applications without a cover letter will not be considered.

Interviews will be held via Teams and shortlisted candidates will be invited to be interviewed either on 16 or 17 December 2025. Please note, we are only able to respond to shortlisted candidates.

Full details can be found in the Job Description and Person Specification.

At YE we are passionate and committed to keeping your data safe and secure.  Full details can be found in the YE People’s Privacy Notice.

Join us – and help us give every young person the chance to thrive. Apply today!