Fundraising Coordinator Supporter Care - Sully

Vacancy type: Paid Vacancy
Function: Fundraising
Location: Head Office - Sully
Salary: Up to £19,000 (based on experience)
Contract type: Fixed term
Contract length: Fixed Term Contract (covering maternity leave) until 31st December 2021
Contract hours: Full time
Weekly hours: 37.5

We are seeking a highly motivated and customer focused Fundraising Co-ordinator to join the Tŷ Hafan team, working to keep our supporters inspired and engaged.

About Ty Hafan

Ty Hafan is one of the UK’s leading paediatric palliative care charities and offers care to children and support for their families throughout Wales. We offer comfort, care and support to children and young people with life-limiting conditions, supporting them and their families at our hospice, in the community and in their homes.

Our vision is to see a Wales where children who may die in childhood live a fulfilling family life.

Our mission is to offer a high standard of free care to children in Wales who may die in childhood in order to enrich their quality of life, and support their families during life, at end of life and through bereavement.

Our values are caring, collaborative and professional.

About the role

Our Fundraising Co-ordinators, form part of our in-house Supporter Care Team, and are the first point of contact for our individual supporters, as well as community groups and businesses. The team support the delivery of our stewardship programme and motivational account management to ensure our supporters receive a consistent and positive experience with Tŷ Hafan.

This role will initially be based from home, with weekly attendance at the office, due to COVID restrictions. Please see the job description for more information on the role.

About you

You must be confident and able to respond to array of supporter and public enquiries, by telephone, email and on-line, helping people to design their own activity, and supporting people through a journey of engagement with Tŷ Hafan. You will have a genuine passion for Tŷ Hafan’s work, speak enthusiastically about what we do and talk with confidence about why supporting our beneficiaries is so important.

The benefits of working at Ty Hafan include:

• Group Personal Pension Scheme with an employer contribution of 5%
• Annual holiday entitlement of 30 days plus Bank Holidays (rising to 32 with service)
• A comprehensive induction plan
• Shopping discounts and an employee assistance program
• Offices based in a beautiful location in Sully overlooking the sea; onsite benefits include free parking and free tea/ coffee.

All applications must be submitted through the Ty Hafan website.

The role is subject to the outcome of a DBS (Disclosure and Barring Service) basic disclosure check and satisfactory references.

Tips for candidates – all applications and interviews will be assessed using the person specification included within the job description.

The listing will be closed as soon as sufficient applicants have been received.

Closing Date: 16/05/2021
Interview date - Friday 21st May 2021
Ref No: 570

Community Engagement and Volunteer Fundraiser - Sully

Vacancy type: Paid Vacancy
Function: Fundraising
Location: Head Office - Sully
Salary: £23,015 - £25,017 per annum pro rata (depending on experience)
Contract type: 12 Month Contract
Contract hours: Part time
Weekly hours: 22.5 hours per week

We have a fantastic opportunity for a Community Engagement & Volunteer Fundraiser to join our Fundraising and Community Engagement team.

About the role

This a new and exciting role which will help Tŷ Hafan to develop and recruit volunteers to implement effective new fundraising groups at Tŷ Hafan, enabling us to:

• Work closely with the fundraising team to develop a volunteer plan
• Develop and recruit volunteers
• Implement effective new volunteer fundraising groups
• Work closely with the fundraising team and relevant income generation colleagues, in line with the fundraising business plan and key priorities within community volunteer opportunities.
• Identify potential volunteers on our database
• Develop an understanding of Ty Hafan and the business, products, campaigns and activities
• Collaborate with volunteer colleagues
• Keep accurate records and develop a knowledge of internal policies

The Income Generation team plays a key role in raising the funds to enable Tŷ Hafan’s hospice and community programmes to support life-limited children in Wales.

The role will be based at our offices in Sully, but the post holder will initially work from home due to COVID restrictions.

About you
We are looking for someone who:

• Has proven experience in an area of volunteering, and experience of successfully working to targets and timescales
• Has a methodical and organised approach to projects and recruitment
• Is able to build strong long-term relationships
• Is able to steward new volunteers and groups
• Has excellent IT and numeracy skills
• Is income savvy, and able to collaborate across several income streams to prioritise workload.
• Is a positive team player with a can-do attitude, who can see the bigger picture and can actively contribute to wider team goals.
• Is confident, creative, resourceful, self-driven, positive and friendly.

Ty Hafan is one of the UK’s leading paediatric palliative care charities and offers care to children and support for their families throughout Wales. We offer comfort, care and support to children and young people with life-limiting conditions, supporting them and their families at our hospice, in the community and in their homes.

Our vision is to see a Wales where children who may die in childhood live a fulfilling family life.

Our mission is to offer a high standard of free care to children in Wales who may die in childhood in order to enrich their quality of life, and support their families during life, at end of life and through bereavement.

Our values are caring, collaborative and professional.

The benefits of working for Ty Hafan include:

• Holiday entitlement of 30 days per annum plus Bank Holidays (pro-rata for period of the contract).
• The ability to continue with your NHS pension or to enter a Group Personal Pension Scheme with an employer contribution of 5%.
• Employee Assistance Programme, Cycle to work scheme, discounted gym membership and shopping discount scheme.
• Allocated time for specialist professional development and speciality-based training opportunities.
• Based in a beautiful location in Sully overlooking the sea; onsite benefits include free parking and free tea/ coffee.

If this role sounds like something you want to be part of then we’d love to hear from you.

Tips for candidates – all applications and interviews will be assessed using the person specification included within the job description.

Please note this role is subject to the outcome of a DBS (Disclosure and Barring Service) Disclosure check and satisfactory references.

Closing Date: 14/05/2021
Interview date: TBC
Ref No: 596

This is an exciting new role for us as a relatively new organisation, reflecting a successful period of expansion and a future focused on sustainability and continued growth. As Head of Business Development you will lead on creating a strong income generation culture across the organisation, building a business development mindset into our central communications and policy work as well as our regional delivery plans.

Children need happy, healthy homes in order to thrive but families face more pressures than ever, with many parents finding the practical and emotional demands overwhelming. Home-Start Cymru provides vital emotional and practical support to families with young children through a volunteer-led, home-visiting (pre-covid) model of support. We combine the strengths of our network of community-based volunteers across Wales with our professional expertise in the early years. We are there for parents when they need us most, because childhood cannot wait. 

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We’re looking for an exceptional Marketing Officer to come and join our team to help develop, deliver and evaluate our marketing campaigns to reach people in the workplace.

Reporting to the Senior Marketing Officer, you will work across key teams (including workplace wellbeing, corporate partnerships, media and digital) to deliver marketing and communications that will help us to support people with mental health problems within the workplace, raising awareness and raising funds.

As Marketing Officer you will take responsibility for the day to day delivery of marketing and communications plans for workplace audiences, as well as supporting the wider marketing team with developing and delivering communications activities for Mind’s corporate partnerships.

The Communications and Marketing unit sits within Mind’s External Relations department alongside digital, campaigning, policy, information, legal and media. You will work closely with colleagues across all other departments: Fundraising, Infrastructure, Retail, Wales and Networks and Communities, building relationships with local Minds where appropriate.

Candidates will have proven experience within a communications and marketing role, delivering a range of communication materials to engage different audiences, whilst having sound understanding of branding principles. With experience of using common IT packages, you will have excellent interpersonal skills and will ideally have experience of B2B marketing, or working with corporate partners.

Closing Date: 24th May 2021

Mind reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates – therefore we encourage an early application.

This position will initially, in line with current government guidance be based from home, with an expectation of being home based for the next six months or until updated government guidelines are published. However, if / when government guidelines change the role may then revert to being office based, whilst retaining some flexible working options.

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria.

The Role

We are looking for a talented and experienced Legacy and Individual Giving Manager to grow our individual giving and legacy fundraising with a focus on digital and innovative new approaches to generating income from committed giving.

In what is a new role, the Legacy and Individual Giving Manager will be responsible for developing and delivering new targeted and cost effective Legacy and Individual Giving programmes. Overseeing a broad portfolio, this is a fantastic opportunity to play a leading role in the development of two of the charity’s largest income streams.

The post-holder will also be responsible for developing a brand new donor acquisition and development programme to grow sustainable income from regular giving, in-memoriam and legacy giving activities.

The ideal candidate will have proven experience in donor marketing, with the ability to think digitally and innovatively to maximise supporter engagement from new and existing donors. They will be a passionate and effective communicator, both written and verbally, and highly proficient in analysing data. They will have the creative flair to lead in the production of imaginative and effective bespoke fundraising campaigns.

Our Fundraising, Marketing and Communications team exists to inspire supporters to take action in the name of creating a better future for people affected by cancer in Wales.

If you are ambitious, innovative and self-motivated and would like to work for a forward-thinking charity committed to transforming cancer outcomes in Wales through world-class research, then we would love to hear from you!

How to apply 

Please visit our website at Cancer Research Wales for further information and application form.

Closing Date:     20 May 2021 (12 noon)

Interview Date:   tbc

Organisation: Cymorth Cymru 

Hours: 35 hours per week

Salary: £24,000 per annum

Location: Cardiff with travel around Wales

Deadline for applications: 00:01 on Wednesday 2nd June

We are looking for someone with brilliant interpersonal, organisational and communication skills, who is passionate about empowering people with experience of homelessness to make their voices heard.

Working in a small and supportive team, you’ll help to deliver an exciting new project, supporting Experts by Experience to share their views, develop their skills and influence decision makers in Wales.

About us

Cymorth is the representative body for homelessness, housing and support providers in Wales. We are a small team, but have a big impact – and there’s never a dull moment! Over the past two years we have been part of the Homelessness Action Group, led successful campaigns to increase funding for housing support services, helped organise the Homeless World Cup, and shaped the response to the pandemic in Wales, contributing to key guidance and successfully campaigning for people with experience of homelessness to be prioritised for the vaccine. Over the next few years we have a big opportunity to influence even more – it’s a great time join Cymorth!

Download the Job description and person specification.

We particularly welcome applications from:

• People with experience of homelessness or using housing support services
• People from under-represented groups such as people from Black, Asian or Minority Ethnic communities

We offer an exciting opportunity to become part of a brand-new senior management team in Valleys Kids, led by our newly appointed Chief Executive. We are a community regeneration charity, committed to changing the lives of disadvantaged people in ex-mining communities of the South Wales Valleys.  We are looking for a charismatic, experienced, forward thinking individual with financial acumen, innovative ideas and the commitment to implement them as our Director of Business & Finance. 

This post will be responsible for income generation, driving social enterprise and financial management. It is being recruited in conjunction with a Director of Programmes. There is a potential crossover of skills and abilities, so potential candidates may wish to be considered for either role

Please see the job pack below for a full job description for both roles. 

Job title: Director of Business and Finance

Responsible to: Chief Executive

Salary: £40,000 per annum

Location: Penygraig, South Wales with some home working 

Hours: Full-time 

As a family friendly organisation, we recognise that obligations outside work are important and that balancing work and family commitments can sometimes be a challenge.  We offer a range of flexible working opportunities.

Annual leave entitlement: 25 days annual leave plus bank holidays

Employer pension contributions of 3% 

The Director of Business Development will be responsible for ensuring that Valleys Kids has the resources, people, systems and processes  to continue to thrive and grow. 

You will be responsible for ensuring successful delivery of the organisational infrastructure, collective innovation, staff development and well-being . 

You will facilitate delivery of the business development strategy and annual income generation plan. Initially, you will have specific oversight of three areas: income generation, fundraising and marketing;  financial and administrative operations; and our rapidly developing social enterprises. 

This role forms part of the Senior Leadership Team at Valleys Kids and contributes to overall strategy development of the organisation. Working with the CEO, you will also support Valleys to develop a strong profile for its work at a local and national level.

Key Responsibilities

Strategy: Developing the organisation’s strategic approach to resources management (including financial planning processes, analysis of current and future spending needs, budget-setting, use of assets, implementing the business development strategy and annual income generation plan).

Organisational Development: Working with the CEO and other members of the senior team to ensure that Valleys Kids is a well-managed and successful organisation, with a focus on Quality assurance and continuous improvement in strategy formulation, systems and processes.

Finance and Administration: Managing the finances of the organisation (including oversight of the finance and administration team), linking resource decisions to strategic and service planning priorities, monitoring and reporting expenditure, managing external contracts (including systems for performance and impact evaluation), overseeing HR processes. 

Business Development: Leading income generation initiatives to ensure a strong blend of income stream and overseeing the fundraising team and the social enterprises team.

Social and Community Enterprises: Providing strategic management for the work of Valleys Creative and other initiatives that provide high quality management of community assets and social enterprises.

Innovation: Together with the Director of Programmes, leading on developing new approaches to meeting the needs of communities and working with partners in assessing need and making plans for working together in meeting those needs, 

Corporate Governance: Overseeing arrangements for making the work of the Board of Trustees effective across the whole range of strategic functions it performs.

Person Specification: 

Values:

• A commitment to community development, tackling structural inequality and other barriers to people achieving their potential.

Experience:

• At least 5 years experience of Senior Management 

• At least 5 years experience of leading income generation for an organisation or enterprise, ideally a mixture of traditional fundraising, social enterprise and contracts

• Experience of budgeting and financial management, ideally with budgets over 1 million

• Evidence of successful staff engagement and development practice, linking organisational values with employee behaviour

• A strong track record of networking, developing and maintaining external relationships 

Skills:

• Interpersonal skills and judgement, which inspire confidence and trust from staff, volunteers, stakeholders and other organisations.

• Ability to lead or oversee income generation from a wide range of sources including statutory funding, trusts and foundations, trading income, contracts and individual giving.

• Ability to manage multiple income streams ensuring full compliance to agreements and contracts

• An entrepreneurial approach - able to use resources effectively and develop new ideas and gain buy-in to implement successfully

• Ability to understand and implement effective systems and processes 

• Committed to leading from the front and demonstrating to staff and stakeholders that community development and service delivery are the foremost priorities for the organisation

We offer an exciting opportunity to become part of a brand-new senior management team in Valleys Kids, led by our newly appointed Chief Executive. We are a community regeneration charity, committed to changing the lives of disadvantaged people in ex-mining communities of the South Wales Valleys.  We are looking for an exceptional manager able to inspire staff, volunteers and local people to engage in positive change. You must be dynamic, resourceful with a high level of people management skills and experience of managing key relationships with a range of stakeholders and manage our Community & Family Hubs in line with our ethos and values. 

It is being recruited in conjunction with a Director of Business and Finance There is a potential crossover of skills and abilities, so potential candidates may wish to be considered for either role.

A full job description for both roles can be found in the job pack below. 

Job title: Director Programmes

Responsible to: Chief Executive

Salary: £40,000 per annum

Location: Penygraig, South Wales with some home working 

Hours: Full-time 

As a family friendly organisation, we recognise that obligations outside work are important and that balancing work and family commitments can sometimes be a challenge.  We offer a range of flexible working opportunities.

Annual leave entitlement: 25 days annual leave plus bank holidays

Employer pension contributions of 3% 

The Director of Programmes will be responsible for the strategic leadership, operational delivery and expansion of Valleys Kids Programs. You will manage the Core Program team, ensuring successful provision of services, staff development and wellbeing and collective innovation amongst the managers. 

You will facilitate delivery of the overall strategy and annual plans while helping to generate a strong evidence base to underpin further development. Working with the CEO, you will also help to ensure that Valleys Kids has a strong profile for its work at local and national levels. 

You will be responsible for ensuring that Programmes are sustainable,  working with the Business Development and fundraising team to put in place a strong funding pipeline and undertaking future development work as needed.  This role forms part of the Senior Leadership Team at Valleys Kids and contributes to overall strategic management of the organisation.

Strategy: Developing and implementing the overall programmes strategy. 

Programme Oversight: Ensuring locality facilitators and core team are working together to deliver successful projects which help Valleys Kids to fulfil its mission while also meeting outputs and outcomes agreed with partner stakeholders and funders and  capturing evidence of impact through appropriate evaluation.

Business Development: Ensuring that existing programmes are sustainable and developing purposefully and initiating new programmes and models of future funding. 

Innovation: Leading on work to examine the potential for adopting new service delivery models and helping communities to play a full role in decision-making and setting the agenda.

Organisational Development: Working with the CEO and other members of the senior team to ensure that Valleys Kids is a well-managed and successful organisation, with a focus on continuous improvement in strategy formulation, systems and processes.

Profile raising: Developing ways in which Valleys Kids communicates and engages with stakeholders, in order to create an enabling environment for our work both nationally and regionally.

Person Specification:

Values:

• A commitment to community development, tackling structural inequality and other barriers to people achieving their potential.

Experience:

• At least 5 years experience of Senior Management 

• At least 5 years experience of leading program co-design, implementation and evaluation 

• Evidence of leading the delivery of multiple programme that have significant social impact

• Evidence of successful staff engagement and development practice, linking organisational values with employee behaviour

• Experience of project budgeting and financial management

• A strong track record of networking, developing and maintaining external relationships 

Skills:

• Interpersonal skills and judgement, which inspire confidence and trust from staff, volunteers, stakeholders and other organisations

• Resourceful, resilient and innovative, with the ability to manage different priorities, understand a wide range of activities and effectively manage a diverse team of professional, technical and commercial staff

• Committed to leading from the front and demonstrating to staff and stakeholders that community development and service delivery are the foremost priorities for the organisation

• Ability to delegate effectively and to hold people to account

• Organised, with excellent time management skills and high levels of self-motivation

• An effective communicator orally and in writing, able to articulate our work to a broad range of stakeholders and to negotiate well

• An entrepreneurial approach - able to use resources effectively and develop new ideas and gain buy-in to implement successfully

Other requirements

• Flexible with a willingness to work outside normal office hours.