Community Group Coordinator Jobs in Liverpool

Performance and Learning Coordinator

UK Hybrid*

Starting salary for this position is £34,572 per annum (plus contributory pension)

About MAG:

MAG (Mines Advisory Group) is an international humanitarian organisation based in Manchester, UK, and working in 32 countries. We remove landmines and unexploded ordnance to release safe and productive land for communities, and work to reduce the threat of armed violence by supporting governments to safely manage weapons and ammunition. In 1997, MAG was a co-recipient of the Nobel Peace Prize for our work campaigning for the Anti-Personnel Mine Ban Convention.

About the role:

The Programmes Performance and Learning Coordinator will play a key role organisationally by enhancing our ability to report on the efficiency, effectiveness, and impact of MAG’s work. The PLC will support MAG’s Contract Director working on the monitoring, evaluation and learning of complex, multi-country contracts, including the UK FCDO Global Mine Action Programme (GMAP) and the Dutch MFA Mine Action and Cluster Munitions (MACM) programme. They will support programmes to gather and analyse data in order to monitor the impact of our projects and programmes; contribute to internal and external evaluation processes and produce relevant, robust case studies and learning products to share inside and outside the organisation. The PLC will work in collaboration with programmes and technical staff to adapt project and programme delivery to improve programme performance.

About you:

The ideal candidate should possess proven expertise in monitoring and evaluating projects, demonstrating a track record in handling complex programs with a focus on outcome assessment. They should have adeptness in qualitative and/or quantitative data analysis and a background collaborating on projects with government, INGOs, or local partners. Essential is the ability to nurture successful relationships with donors and partners, alongside a strong representation skill set for engaging with external stakeholders in public forums. Proficiency in project planning tools like Theory of Change, Logframe, or results-based management is crucial, as is familiarity with MEAL approaches. Additionally, the candidate should exhibit collaborative prowess, working seamlessly with partners, and possess the capacity to craft and deliver compelling external materials like presentations, blogs, statements, and case studies.

Further information and how to apply:

For the further information on the role, the application pack and details of how to apply, please visit the MAG website by the closing date of 11th December 2023.

Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG’s approach to safeguarding here and background checks here. You can also find more information in the candidate information pack, available on our website.

MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.

About the role 

The successful candidate for this role will have day-to-day involvement with local branches, to include developing long-lasting relationships with the volunteer network and encouraging participation in raising awareness throughout the region. 

About you

• To carry out this role successfully you will have a track record of building and maintain relationships, preferably with volunteer groups.
• You will be the first point of contact for our volunteers and work with them as we go through a period of transition. 
• You will have the opportunity to shape processes and procedures in consultation with the Regional Fundraising Manager, Regional Fundraising Officer and Volunteer Development Manager.
• To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
• Whilst the post is homebased, to be eligible for this role you are required to live within the East Midlands region. 
• To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.  
• The role will involve travel around the East Midlands and some travel to SSAFA’s head office in London. It is vital that you hold a full driving licence and are permitted to drive in the UK.
• You will be able to show excellent communication skill by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard.
• It is important that you have experience of planning and managing your own workload, with minimal supervision. 
• Some work at weekends and outside office hours will be required. 
• It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the East Midlands would be valuable.

About the team

The fundraising team work remotely and pride themselves in maintaining a close working relationship providing support as and when required. You will be supported by the Regional Fundraising Manager and work closely with volunteers from the SSAFA branches in the East Midlands, the Regional Fundraising Officer for East Midlands and the Volunteer Development Manager. 

About SSAFA  

SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.   

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.  

Diversity and Inclusion at SSAFA  

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.  

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve. 

COMMUNITY PARTNERSHIP & NETWORK COORDINATOR – LONDON, SOUTHEAST & EAST

ABOUT TEMPO
Tempo Time Credits is a charity serving communities across the UK by engaging, encouraging and enabling volunteers. We provide the glue which binds local voluntary partnerships and community-based solutions.
Tempo Time Credits galvanises community organisations to drive positive change for themselves and be more resilient through more individuals and more diverse groups of people volunteering. The Time Credits model is based on a fundamental principle that Volunteer’s time is valuable and should be valued.

Tempo Time Credits are the thread that connects volunteers, third sector, services, and businesses together through our projects and Tempo Time Credit networks. We do this through a digital time credit system that recognises and rewards volunteers for the hours they give. Volunteers can then exchange these for activities and experiences – like cinema tickets, entry to visitor attractions or a swim or gym session.

Tempo’s culture is at our core and our staff team operate in line with our workplace values which are: -
• Everyone’s contribution – We encourage self-belief, mutual respect, and recognition.
• Ambition – We have a can-do attitude, are hopeful, resilient, and positive.
• Connection – Passionate people, teamwork and collaboration are key to our success.
• Creativity – We are curious and inventive; we encourage fun and imagination to achieve this.
• Resourcefulness – We learn together, share our expertise, and strive for efficiency.
• Integrity – We are authentic and honest. We take our commitments seriously and take accountability for delivery.

Being a key member of our team is fun, challenging, inspiring, engaging and it matters.

WHERE WE ARE TODAY
This is a challenging time for many community organisations, volunteers and recognition partners too – it’s also a time when our model and support is needed more than ever. Tempo has worked with: -
• 40 commissioned programmes.
• 1,500 charities.
• 15,000+ people currently volunteering.
• 1.25 million Tempo Time Credits earned to date.
• 750+ business venues offering reward and recognition opportunities.
• Developed the first national Time Credit network in the world.

Across the UK the recognition of Tempo Time Credits is growing, amongst parliaments, local authorities and corporates and our visibility is increasing through national press and support from key parliamentarians.

ABOUT THE ROLE
You will provide operational support to Tempo’s networks as required working closely with the Contract Manager. This entails close liaison with clients, account management of community organisations and local business partners, dealing efficiently and politely with queries, requests and issues as they arise and triaging to another team member where appropriate. 

You are proactive and passionate about communities and about creating positive, lasting change that builds on the skills and assets of all. You will be a natural communicator, able to mobilise and enthuse partners to join our national network of organisations seeking to make a lasting impact for individuals and communities. You will be well organised and comfortable working with a CRM, able to cultivate and manage a range of relationships across different sectors. You will be able to support organisations seeking to use Time Credits to effect organisational and social change.

Working alongside Tempo central support function you will design and run network and training events to ensure that Time Credits provide opportunities for people to both receive them in recognition of their time and encouragement for them to use Time Credits. You will manage relationships with our customers, ensuring that targets are met, and our impact is demonstrated. We are looking for someone who can travel into London regularly.

Key Responsibilities
Provide support to contract managers and programmes, including:
• Community development and mapping support as appropriate
• Administration & reporting
• Quarterly monitoring collection - support reporting as required
• Account management planning and activities for groups and services
• Managing pipelines
• Local social media and newsletters
• Attend key local meetings, events and conferences
• Sign up of local Recognition Partners and opportunities that supports the programme priorities
• Deliver local activities and training directly or through others to support the delivery of the local capability and capacity building plan
• Support organisations face to face providing advice and guidance on developing earn and spend opportunities for Time Credits
• Be creative in your approach to support large networks of groups across different geographical areas to maximise your time and ensure efficiencies
• Manage a team of local volunteers in each locality that provide on the ground support and add capacity in the local community
• Working with groups/organisations to overcome obstacles to implementing Time Credits
• Troubleshoot any concerns or issues identified by recognition partners
• Proactively support the network to develop and become sustainable through local events, trips and networking meetings
• Support innovation, learning & development across the network and within Tempo
• Evaluation coordination
• Locate and provide appropriate resources/assets
• Writing and sending agendas, minutes, etc.
In addition.
• To carry out health and safety responsibilities in accordance with the Health & Safety Responsibilities document.
• To undertake such other duties and responsibilities commensurate with the band, as may be reasonably required by Tempo, or as a mutually agreed development opportunity.
• Protecting Children and Vulnerable Adults is a core responsibility of all staff. Staff are expected to alert their line manager to any concerns they may have regarding the abuse or inappropriate treatment of a Child or Young Person, or Vulnerable adults.

Working at Tempo

We are proud to be an accredited living wage employer and offer pay over the statutory minimum for all our team members.  In addition, we offer a wide range of staff benefits including:

• 33 days holiday inclusive of bank holidays
• Contributory Pension Scheme (up to 5% ER contribution)
• Employee Assistance Programme available 24/7
• Family friendly policies
• Flexi-time Scheme (offering up to 13 days flexi leave each year)
• Wellbeing Centre offering the latest wellbeing articles, news and advice
• Cycle to Work Scheme
• Healthcare Cash Plan – claim back money on essential healthcare costs.
• Shopping Discounts – online and in-store at over 850 retailers from groceries to wellness products, travel and more
• SmartTech™ – get the latest tech at the best price and spread the payments over your salary, interest-free.
• Death in Service Grant – 1 year

How to Apply:

Please submit your current C.V. with a detailed cover letter telling us how you meet our competencies and why you want to work for Tempo Time Credits. Please also complete and attach our Equality and Diversity Information Form.

Please send your completed application by no later than Sunday 10th December 2023.

POST  

Victim Support Casework Coordinator 

RESPONSIBLE TO

ISVA: Manager of Support Services 

RESPONSIBLE FOR

Victim Support Casework Team

SALARY & HOURS OF WORK

Salary: £31,000 FTE, £24,800 pro-rata

This is a 0.8 per week post.  Specific days to be agreed on appointment. NUM are open to discussions around flexible working patterns to ensure a positive work/life balance. Operational hours are Monday-Friday 9am-5pm

Holidays: Annual leave entitlement is 31 days FTE including public and bank holidays. This will be pro-rata for your contracted hours.

LOCATION OF THE POST HOLDER 

You will be remote working and will be provided with the equipment and tools required to deliver this work. You will need a secure environment and access to a stable internet connection. You may be occasionally required to travel to the NUM head office at Unit 209, 46-50 Oldham St, Manchester, M4 1LE but all your costs will be covered by NUM.  On Occasion, you will be required to travel anywhere within the United Kingdom but shall not be required to work outside the United Kingdom for any continuous period of more than one month.

About NUM: 

National Ugly Mugs (NUM) is an award-winning charity with a mission to ‘end all forms of violence against sex workers.’ NUM provides a mechanism for sex industry workers to report crimes and harm they experience and share this information within their communities to warn others of potentially dangerous individuals and situations.

We have a dedicated casework team of industry experts who support sex workers to further access criminal justice remedies and other services as determined by victims/survivors to cope and recover from crimes they experience in the ways they choose. We also host a range of other projects in racial justice, mental health, drop-in support (Scotland), and vocational exploration.

ROLE AND RESPONSIBILITIES

The casework team is at the heart of NUM. We provide vital support from assistance through the criminal justice journey to essential emergency financial support. We are looking for a coordinator to lead our casework team. If you are driven, have a keen eye for detail, can effectively motivate others in a demanding and emotive area of work with the ability to support people in an empathetic and trauma informed way then this could be the role for you. 

This role will specifically focus on the day-to-day running of the casework team alongside carrying your own caseload. The work involves utilising and monitoring our digital platform and CMS maintaining and monitoring the documentation of cases and coordinating responses to ensure sex workers received the high standard of support they deserve, to prevent and recover from violence as well as seek justice and recourse. The Victim Support Casework Coordinator is responsible for maintaining high standards for all digital, individualised and in-person support provided by the case work team. All responsibilities can be grouped under five umbrella categories. The successful candidate will evidence suitability for the role based on the strength areas below:

1) Management: Manage the operations and administration associated with victim and vocational support case work. 

2) Leadership: Lead and motivate the team of national case workers towards service excellence. The best leaders can also be led. The successful candidate will value the lived and learned experiences on the case work team and ensure that everyone works to their strengths, and strives for the best outcomes for sex workers. 

3) High Standards: Support good performance and quality outcomes for sex workers.

4) Creative and Innovative: Ability to strategise and problem-solve. Sex workers experience forms of violence before and after accessing support. At NUM, our principle of 'Sex Workers First' means that we work with them to achieve the outcomes that they desire. Sex workers are in control of their healing and recovery, and it will be the successful candidate's job to ensure that lives are improved as a result of contact with NUM. 

5) Wellbeing Focused: Provide care for the health, safety and welfare of the case work team and the sex workers we serve. 

Day-to-day team tasks include, but are not limited to the following.

• Managing your own caseload, providing individualised support to sex workers alongside your leadership role ensuring that sex workers are put at the forefront of all services offered. Maintaining our high standard of support.

• Continued monitoring and development of the NUM platform backend functions to find efficiencies and boost productivity. Develop and update Standard Operating Procedures (SOPs) based on new policies and service priorities, new platforms/ procedures, and new innovations or services. 

• Problem-solving to ensure the smooth and efficient operations of the casework team eg, Managing resource and rota’s including leave and absences, Delegation of task where appropriate to the casework team

• Audit overview and quarterly reporting to Manager of support services with responsibility for data management and the production of case studies. 

• External communications with practitioners to ensure best practice of utilising NUM service, promoting NUM membership where possible and attending external meetings as a NUM representative where required. 

• Host or contribute to the ongoing meetings of the National ISVA/SWISVA forum and continue to foster useful and productive spaces for SWISVAs (specialist sex work ISVA’s) throughout the UK to share experiences, insights towards delivering quality support services to sex workers with maintaining high service standards and prioritising self-care. 

• Deliver weekly operations meetings, keep them short and concise to discuss operational updates NUM wide/ internal. Discuss any issues of take aways with the Manager of support services

• Communicate with other work streams and projects at NUM through coordinators meetings and share changes in process from the CEO and management team.

• Leading 1-2-1 check-ins and appraisals with staff, acknowledging individual and team success in appropriate ways, Motivating the team and Resolving conflict and managing team dynamics (with support where needed)

• Onboard new members of the team

• Cover some duties when the Manager of Support Services is out of office

PERSON SPECIFICATION

Essential Skills and Experience

• Demonstrable casework skills, with experience in delivering advice, information, emotional and practical support and advocacy in partnership with health, wellbeing and criminal justice outcomes for individuals who may have experienced traumatic events.

• Experience managing a team, providing line management support, and managing rotas and team resources.

• Experience of dealing with internal and external complaints and having difficult conversations.

• An understanding of coordination responsibilities and the requirements of middle management in a fast-paced and ever-changing environment.

• Qualified ISVA or relevant casework support experience.

• Strong interpersonal skills and an ability to work with multiple partners on complex cases.

• Excellent administrative and organisation skills, able to manage both your own and other peoples workloads effectively.

• An understanding of Equal Opportunities, the diversity of sex workers and the impact of criminalisation, stigma, and marginalisation on sex workers and a team comprising those with lived experience.

• Effective communication skills and the ability to deliver training, guidance, advice and support to a diverse range of stakeholders to promote best practice in relation to supporting sex workers when they’re victims of crime.

• Experience of using online communication tools, CMS, google workspace, MS suite, slack and other digital platforms to maximise efficiency and productivity of your own casework and that of the casework team. 

• Strong empathic and active listening skills.

• Willingness to undertake continued professional development. 

Desirable Skills and Experience

• Experience of the sex work community.

• Experience completing detailed reports on workstream productivity, both statistically and in written form.

• The ability to understand local, regional and national policy and evidence-based research in relation to community safety, health and social inclusion.

How to Apply

Please send a CV and cover letter, explaining why you’re interested in the post and how you fit the person specification, to admin[at]nationaluglymugs[dot]org, or apply via Charity Job by 12pm (UK time) on Friday 15th December.

Interviews will take place on December 22nd. The successful candidate will be contacted on or before the 28th of December. Job start date from the 8th of January 2024 .

NUM is a diverse team committed to inclusion and equal opportunities in the workplace, and we actively encourage applicants of all different ages, genders, social and economic backgrounds, ethnicities, religions and sexual orientations, and from people with disabilities. If you have any access requirements related to applying, please contact admin[at]nationaluglymugs[dot]org.

We understand that everyone’s experience is different and encourage applications from those who may not meet all of the person specifications. If you’re passionate about equality, economic empowerment, and ending violence against sex workers, we want to hear from you.

Please note due to the high number of applications expected for this role if you do not hear back from NUM by the 18th of December unfortunately your application has not been successful. We are not able to provide feedback on your application at the application stage. 

Partnerships Coordinator

London Boroughs Faiths Network/London Plus

London/Home-based

Permanent- Part time, 21 hours per week with flexible working

Salary £31,000 pro rata + Excellent benefits

Are you a self-starter with an entrepreneurial mindset keen to develop your skills within a London-based charity? Would you like to work across multiple partners helping to build London's resilience for disaster and emergency response?

Charity People are delighted to be partnering with the London Boroughs Faiths Network (LBFN) and London Plus to help bring on board a Partnerships Coordinator for the London Resilience Faith and Belief Sector Panel.

When major emergencies and incidents occur in London, a coordinated response between statutory resilience structures, first responders, and the voluntary, faiths and community sector is proven to deliver best for London and Londoners. Experiences during the pandemic reinforced the value of networks of organisations sharing information, intelligence, and pooling expertise.

The London Resilience Faith and Belief Sector Panel (FBSP) is hosted and run by LBFN which facilitates relationships between Faith and Belief communities with those in other sectors. The core focus of LBFN is resilience, emergency and disaster response, community resilience training, acting as the secretariat for the FBSP, and facilitating the London-wide network of local faith forums. The aim is to support organisations and communities to work more effectively together, learn from good practice and identify issues of common concern, such as crime and safety, economic issues, children and young people, migrants and refugees, environmental issues, and equalities.

The Partnerships Coordinator will provide coordination and administrative support to the LBFN Convener to build and run the Faith and Belief Sector Panel, ensuring that it delivers its mission.

Key responsibilities:

• Partnerships: You will connect faith and belief sector partners to ensure the Panel is ready to coordinate the response of the faith and belief sector when an emergency hits London and engage with partners to understand their needs, expertise and identify examples of good practice.
• Communications and Engagement: You will lead the Panel's communications and engagement work with faith and belief groups, statutory bodies and emergency organisations across London to raise awareness of the Panel's work through regular communications and a database, and planning and facilitating meetings and events to share knowledge and ideas.
• Administration: In the case of an emergency, you will provide administration support to the FBSP team by helping with the collection and sharing of insights, setting up meetings and the running communication channels, and contributing to sharing of lessons learned.
• Training Logistics and Support: You will provide administrative and logistical support to the LBFN Convener in organising and delivering a series of training programmes for faith and belief sector groups across London.

The Partnership Coordinator will have experience of working in the voluntary and community sector and/or faiths sector, emergency or crisis response and be skilled in project coordination and administration, including experience of working with a databases and planning meetings. The successful candidate will be confident in communicating with multiple stakeholders and delivering communications with a professional approach. You will be a self-starter with an entrepreneurial mindset to improve processes. You will ideally have experience building and managing relationships with partners and facilitating meetings and training courses. You will be able to work on your own initiative, problem solve and prioritise tasks with minimal supervision. You will display a strong empathy with the values and vision of the partnership, including a commitment to celebrate diversity.

The role is 21 hours a week, and these can be done flexibly, for example across 3 days or spread across the week. You will report to the London Boroughs Faiths Network Convener and be employed by London Plus, London's infrastructure body for the voluntary and community sector. The role is currently home-based, an option to work from an office may be available in the future. The Partnerships Coordinator will be expected to support and attend events in various parts of London, such as training programmes which will be delivered midweek and early evening.

This is a fantastic opportunity to be part of a passionate and dedicated network of colleagues. If you are excited by this opportunity and have the relevant skills and experience to apply, we would be delighted to hear from you.

How to apply:

The application process is CV and Supporting Statement addressing the requirements for the role within the Person Specification. In the first instance, for more information, including the full Job Pack, please send your up-to-date CV to or contact Jen at Charity People for an informal confidential chat about the role. We are reviewing CVs and accepting applications as they come in so please get in touch as soon as possible. Interviews will be held on a rolling basis.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

This is a key role with the Social Research Association (SRA), a friendly educational charity and membership body.  As our Training Coordinator, you'll balance planning and organising skills with your people skills, to help our training programme thrive. Providing training is a vital part of our purpose, helping researchers gain the skills and knowledge they need.  We run around 150 training courses a year with our stable of expert trainers. 

You’ll be responsible for planning and organising our annual programme of short courses, working closely with trainers, attendees, the website manager and staff.  Candidates don’t need to know anything about research and a background in training is not essential either, as long as you can offer the skills, experience and dependability to coordinate a large scale programme of activities.

We’re a small and well-run organisation, with a friendly and busy team.

This exciting opportunity has arisen due to retirement of the existing team member, who has agreed to stay on for a considerable handover period.

Who we are

The Social Research Association (SRA) promotes excellence in social research.  It was founded in 1978 and has been a registered educational charity since 2008.

We are a growing organisation, small but ambitious, with a staff team of six providing membership and training (our two main income-generating services) to the UK social research community. Events, publications and guidance are devised by volunteer groups and staff, and a board of trustees ensures governance and oversight.  There are currently over 1500 individual SRA members from across the profession, in government, universities, research agencies, charities, and consultancies. 

Our ambitions are to support the sector to deliver the best research possible by sharing practical expertise, experience, resources and a community in which members of the social research sector can engage with one another. As a driving force in the social research sector, we want to create positive impact however we can. Recently, this has extended to commissioning and sharing insight about diversity and inclusion among researchers, and continuing that work to support greater inclusion amongst research organisations and in how research is conducted.

Summary:

Training Coordinator  - permanent contract

Hours:  full-time, 37 hours per week

Salary:  £26,000 – £30,000 depending on experience

Location:  home based, with occasional visits to London for meetings or events

Holidays:  28 days + 8 public holidays

Reports to:  Operations Manager

Role duties:

Organise training activities

· Plan the future requirement for each course on a rolling basis

· Assess the demand for each course and seek to match availability to this

· Work with our freelance trainers and partners to arrange dates for their courses

· Liaise with the website manager to make each course available for registration

· Write publicity material, including marketing emails

· Represent the SRA’s training programme as the first point of contact for attendees and trainers alike.

· Update and liaise with trainers as course dates approach

· Monitor course registrations and arrange additional publicity as needed

· Generate attendance lists and other course materials

· Maintain key records, follow up any late-payers

· Gather and share feedback on courses for quality improvement purposes

Troubleshoot live courses

· On course days, respond rapidly to queries from trainers and attendees

· Work closely with the person providing tech support to ensure full attendance

PERSON SPECIFICATION

We're committed to creating an inclusive culture where everyone can reach their full potential.  We encourage applications irrespective of age, disability, sex, gender identity, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion or belief. To ensure that everyone can apply and be part of our recruitment processes, where needed we will make reasonable adjustments to accommodate candidates.

Job-related experience and/or lived experience

Essential

· Experience of coordinating the delivery of projects, activities, products or services

· Experience of working in a fast-paced admin environment, with the ability to manage your own workload and balance priorities to meet deadlines

· Able to work flexibly across varied activities

· Experience of building relationships with internal and external stakeholders
 

You must be legally able to work in the UK, with a reliable internet connection at home and a quiet place to work.

Desirable

· Experience of working in the UK charity sector

· Experience of working in a small organisation

· Experience and/or understanding of the social/market research sector

· Experience of content management systems and email marketing software

Skills and abilities

Essential

· Highly organised, detail-focused

· Excellent at maintaining relationships with great interpersonal skills.

· Resourceful and practical with excellent problem solving skills and initiative

· Good communication skills

· Collaborative and adaptable, able to work with a range of individuals

· Good literacy and numeracy

· Competent user of MS Office suite, particularly MS Excel.

Final deadline:  Wednesday 6th December 2023

You'll be asked for:

• your current CV, and
• a covering letter that focuses on answering these questions:

1. Why are you interested in this role?  (Up to 150 words)
2. How do your experience and skills make you a good fit for this role?  Please refer to the person specification. (Up to 500 words)

First interviews will be held by video conference on Weds 13th and Thurs 14th December, and you'll be notified if you have been invited to interview by close of play on Monday 11th.  Final interviews to be held in the week of 8th January.

Support Coordinator

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate and professional individual with excellent interpersonal and organisational skills to join our Stroke Recovery Service based in East Berkshire.

Position: S1102 Stroke Association Support Coordinator

Location: Home based, East Berkshire, however, extensive travel will be required as part of this role (May include team meetings or other work-related meetings)

Hours: Part-time, 30 hours per week (flexible working considered)

Salary: Circa £21,933 per annum (FTE circa £25,500 per annum)

Contract: Our services are contracted, we currently have funding for this contract until 31 March 2025.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 31 December 2023

Interview Date: To be confirmed

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to support service users and the delivery of the service.

Reporting to the Stroke Association Service Delivery Coach, the Stroke Association Support Coordinator will:

• Support new stroke survivors and their carers from hospital discharge into the community.
• Provide personalised information, advice and support.
• Support clients to make informed lifestyle changes which will help them to prevent further strokes
• Be accountable for volunteers, so experience of recruiting, training and managing volunteers would be an advantage.
• You will have excellent IT skills and demonstrate a flexible approach to your role.

About You

The post holder will have experience/background in:

• A caring profession ideally with experience of supporting people with disabilities.
• Setting up and running virtual groups.

This role is home based, but extensive travel is required across the local area and occasionally further afield to visit people at home and in community settings.  Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role you must be resident in the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Are you community focused, coupled with a love of supporting volunteers, fundraising events and working for a global charity? Overcoming MS is looking for a Community and Events Co-ordinator to join our team and help support our growing global community of people living with MS who are following the evidence-based Overcoming MS Program, and who share our vision of a world in which every person with MS is empowered to make informed lifestyle choices and is living the fullest possible life.

Overcoming MS is the world’s leading multiple sclerosis healthy lifestyle charity. A global charity, founded in 2012, Overcoming MS aims to inform, support and empower everyone affected by MS to lead a full and healthy life. We do this by sharing the evidence behind the Overcoming MS Program, which focuses on the everyday practical things that people can do to improve their health and quality of life. We also provide information through webinars, podcasts and in-person events which have a global reach and working with health care providers to influence change and choice.

To be successful as the Community and Events Co-ordinator, you will have proven experience of working with and supporting volunteers and communities, ideally across different geographies and time zones. You will be proactive and confident in planning and delivering both in person and digital events, making a positive difference and contributing to a thriving team to achieve both individual and team targets.

This role is a permanent position and can be offered on a full (5 days per week) or part-time (4 days) basis, working remotely with occasional travel to manage and support in person events and team meetings around the UK.

At Overcoming MS, we are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply and we want you to have every opportunity to demonstrate your skills, ability and potential.

If you are interested in applying for this position, please submit your CV and a comprehensive cover letter outlining your skills and experience that you consider make you suitable for the role. We are unable to accept applications without both a CV and cover letter.

The deadline for submitting your application is 9am UK time on 29th November 2023, if you have not heard from us by 6th December then unfortunately you have not been successful in being invited for a first stage interview.

The first stage interviews will take place over Zoom on Thursday 7th December and Friday 8th December. The second stage of interviews will take place over Zoom on Wednesday 13th December.

Please note:

• This role will be remotely based in not more than 15 minutes drive from either Southampton, Winchester, Bournemouth or Salisbury (Unfortunately we won't be considering any applications for people who do not live in the regions listed here). 
• Applicants must have the right to work in the UK, a full drivers licence and access to a vehicle
• Please apply as soon as possible if you are interested in this role - we will be reviewing candidates on a rolling basis.

About Restless Development

Restless Development is a global non profit agency. We support the collective power of young leaders to create a better world. We are independently registered and governed in nine countries (India, Nepal, Sierra Leone, Tanzania, Uganda, UK, USA, Zambia and Zimbabwe) bound together by our vision for youth power. We run youth-led programmes to tackle the issues that young people care about the most –  We also run the Youth Collective – a growing network of over 4000 local youth civil society groups and organisations in 185 countries. We are committed to creating an agency that walks the talk on power shifting, using the power shifting checklist, both internally and externally.

Our approach to safeguarding

Restless Development considers the welfare and protection of children, young people and vulnerable adults to be an organisational imperative with primacy over the success of programmes or strategic objectives. We recognise that safeguarding is everyone’s responsibility and we expect all of our staff, volunteers and partners to ensure we protect the communities in which we operate from harm and abide by our Safeguarding Policy.

About the role

We are looking to a Fundraising Events Coordinators within Restless Development’s UK Fundraising team. The fundraising team’s income has grown year on year and there is huge potential to continue to grow this further and create impact at scale.

The Fundraising Events Coordinator will be remotely based, primarily working on the Schools Triathlon programme but also leading one university student partnerships. The Schools Triathlon is the UK’s largest fundraising and sporting event for children aged 7-13. Its aim is to encourage more children into sport while also teaching them the importance of fundraising. Over the years, the events have raised over £3.4m for Restless Development and local charities and over 9,000 children have taken part. We are aiming to deliver 10 events in 2024 and significantly expand the series. Restless Development is also working with five universities who will be taking on the Kilimanjaro and Machu Picchu hikes in 2024. You will be managing one of these accounts, ensuring that the challenge leaders are supported to recruit a team, reach their fundraising targets and ready to take on the challenge of a lifetime! 

We are looking for an energetic team-player, proactive individual with great interpersonal skills who is happy to learn and get stuck in. 

Key responsibilities

1. Deliver high-quality supporter care, supporting Triathletes and their families to register, fundraise and to prepare for their big day

• Throughout September to February, present assemblies in schools in your and nearby counties to inspire school-age pupils to sign up and take part in the Schools Triathlon series, and motivate them to fundraise by delivering a fun and engaging presentation.
• Develop strong professional relationships with various important stakeholders from host schools throughout the year, in person and online;as well as with participating schools through the delivery of assemblies and in comms prior to the event day 
• Use excellent interpersonal skills, to respond to enquiries from parents and guardians on our dedicated Schools Triathlon inbox and mobile phone.
• Be able to adapt your interpersonal and relationship management skills depending on your audience (for example, pupils, parents, school contacts, corporate sponsors, and suppliers)
• Utilise our database and Excel to track and monitor fundraising activities: 
  • identify our top fundraisers to celebrate through socials and other planned activities,
  • identify our zero-pound fundraisers and with the wider team inspire them to raise funds for youth power,
• Manage offline donations at the Triathlon days and website donations to ensure that fundraising targets are met. 

2. Manage the Schools Triathlons communications; including the website, social media channels, email marketing and event day content collection 

• Develop a social media plan to engage Triathlon parents and schools and grow our following, including sharing stories from Restless Development’s programmes. 
• Manage our Triathlon social media pages throughout the year; Instagram, Facebook, Twitter, LinkedIn and YouTube. 
• Innovate and explore appropriate new content and platforms to engage our audience. 
• Lead on the marketing of our Triathlons for future growth by working with our Communications team and external videographers and photographers.
• Manage the design of the triathlete certificates, medals, and merchandise. 
• Develop an event day Restless Development stand and materials to engage families and raise the profile of Restless Development.
• Manage our schools triathlon webpage and update regularly throughout the year.
• Develop an email marketing campaign for the parents/ guardians of the Schools Triathlon participants. 
• Manage the event day content collection for each Schools Triathlon event and create content for local newspapers, host schools and websites 
• Develop a media list and share a press release with each promptly after each event
• Work with our Head of Sponsorship to ensure that our Triathlon sponsors are included in our external communications.

2. Lead on a university challenge partnership 

• Manage one university account we have secured for Mount Kilimanjaro or Machu Picchu in 2024. This includes pitching to confirm RAGs, recruitment to get students to join a hike and fundraising support calls to all participants so that they reach their fundraising targets and deadlines.
• Work with our Tanzania Hub to offer extras for those hiking Mount Kilimanjaro and may want to visit our Restless Development office and meet young leaders we work with.
• Support Challenge Leaders through in-person events and calls to ensure that they have a complete team and feel prepared to undertake their challenge.
• Liaise with a third company party who we have a partnership with and will be delivering the hikes.
• Offer other hikes/treks to corporates and individuals if appropriate.

3. Other 

• Must attend the Schools Triathlons on Sundays from 21 April to 19 May, and other occasional evening and weekend work, for which time off in lieu will be given
• Many of the schools we have relationships with are not accessible by public transport, so it is vital you have access to a reliable roadworthy vehicle. All travel will be reimbursed in accordance with Restless Development’s travel policy.
• Log relevant information onto Restless Development’s database, CiviCRM and use CiviCRM to strategically manage workload and report on KPIs every month.
• Undertake any other duties as requested by the Head of Philanthropy and Partnerships to support the Fundraising Teams joint mission.
• Ad hoc - evening and weekend work with partners or for the wider team, including meetings and events (time in lieu will be given).

Job title: Fundraising Events Coordinator

Location: This role will be remotely based in no more than 15 minutes drive from either Southampton, Winchester, Bournemouth or Salisbury.

Salary: £30,893 per annum

Preferred start date: as soon as possible ( December).

Length of contract: Permanent

Reports to: Fundraising Event Manager

Expected travel: Frequent travel around your county and other areas in the UK for school assemblies and university/school meetings. Occasional evening and weekend work for Schools Triathlon events in April-May and other stewardship events which time off in lieu will be given. Occasional overseas travel to Restless Development Hubs may be possible if of interest.

Other requirements: Must have a full drivers licence and access to a vehicle. Will be required to complete DBS check. 

About you

We are looking for people with the right competencies and skills for the role, and who demonstrate the personal qualities consistent with our values.

Our value: HEART - We are who we serve. We are brave.

• Supports managers to embed a values led culture within their team. Uses values to guide decision making and group actions.
• Is driven to generate ideas which continually improve ways of working, involving others in problem solving. Adapts style to cope with and support others through change.

Our value: HEAD - Delivers Quality. We are 100% professional.

• Strives for continual improvement against individual goals, seeking opportunities to maximise their contribution to team priorities. Supports others to deliver quality and improve their work. Takes ownership for ensuring value-for-money in the areas for which they take partial ownership.
• With guidance, takes ownership for programme elements and/or internal processes.  Considers underlying issues and Restless Values when making operational decisions.

Our value: VOICE - We generate leaders. We are proud to carry the banner for youth-led development.

• Confidently leads programme elements and/or internal processes. Will typically manage one or more junior staff members and is seen as a leader amongst their peers.
• Regularly seeks feedback and evaluates own performance, creating opportunities for personal development. Develops others through proactive sharing of knowledge, skills and opportunities.

Our value: HANDS - We are in it together. We listen and learn.

• Confidently adapts their communication style to suit their audience. Is able to influence others to build shared understanding.
• Seeks opportunities to collaboratively deliver quality against team goals by building strong relationships with colleagues from across the organisation. Works with external partners to maximise mutual benefits.

Skills and experience

Essential

• Excellent interpersonal skills
• Excellent planning, organisational and logistical skills
• Public speaking and presentation experience
• Strong IT skills (inc Excel), strong numeracy skills to process financial data
• Ability to work to deadlines and balance multiple priorities
• Strong IT skills (inc Excel), strong numeracy skills to process financial data
• Ability to manage own time and work autonomously 
• Ability to think creatively and innovatively 
• Full drivers licence and access to a vehicle 

Desirable

• Interest in/ knowledge of international development
• Interest in/ experience planning/delivering events 
• Strong written communication skills
• Ability to manage high performing relationships with multiple stakeholders

Restless Development is an Equal Opportunities employer and welcomes applications from all sectors of the community. Restless Development will ensure that no applicant or staff member receives less favourable treatment on the grounds of gender, sexual orientation, marital status, social status, caste, race, ethnic origin, religious belief, age, HIV status, disability, or any other factor that cannot be shown to be relevant to performance.

What we do for you

Remuneration

We are proud to commit to a transparent global salary scale, ensuring a fair and comparable system of pay across all global locations. In addition to salary, we offer pension contributions and other benefits in accordance with the local Hub.

Values and Culture

At Restless Development, we’re proud that the strength and integrity of our Values has been recognised by staff, young people, donors and others who we work with.  Beyond this, we have a culture of recognising and celebrating both our Values and our global achievements with monthly Values Champions and an annual Values Day.

Work-life Balance

It goes without saying that we work hard at Restless Development. We also recognise the importance of helping staff to maintain a positive work-life balance by offering:

• 24 days annual leave (in addition to public holidays and with an extra day of annual leave given for each full year of service, up to a maximum of 28 days).
• Birthday Leave
• Access to flexible working.
• Generous study leave, maternity, paternity or adoption leave, and other leave allowances.

Professional Development

Restless Development is proud to be an employer who recognises potential and invests in the development of its staff.  We are committed to the professional development of our staff through:

• Empowering opportunities to work on significant projects which stretch and inspire staff – allowing them to develop on-the-job. 
• Regular performance management.
• Training and development opportunities, including supporting our staff to identify mentors both within and outside of the agency.
• Quarterly Staff Workshops for all staff to give and receive agency updates, receive training, and socialise.

Travel and Medical Insurance

When travelling abroad with work, all staff will be covered by Restless Development’s travel and medical insurance.

To Apply

Please submit your CV and a cover letter that provides tangible examples of how your skills, knowledge and experience will support your ability to perform the key priorities outlined in the above job description (using no more than 750 words)

Support Network Coordinator (Midlands and SW)

25hrs per week (0.67 full time equivalent)

Home-based flexible working with travel

Purpose:

Are you adept at bringing people together, inspiring positive action, and passionate about making a difference to people affected by pulmonary fibrosis (PF)? In this vital role you will network, listen and learn, connect and facilitate across your region; bringing people and resources together to drive change. Your work will strengthen a vital network of support to really improve the lives of people affected by PF across the SW and Midlands.

Key stakeholders: Families living with pulmonary fibrosis (PF) Health and care professionals and bodies, APF staff and volunteers Organisers and other members involved in running support groups.

Reporting to: Regional partnerships manager

You will:

1. Extend our reach to the widest range of people with PF and family in the region

• Build mutually supportive partnerships with healthcare professionals and support groups, nurturing systematic referrals to APF wherever possible
• Coordinate outreach to priority clinics and groups with the support of volunteers, especially to those most in need or underserved groups
• Plan and deliver or support regional events to bring stakeholders together, hear the voices of people affected by PF, raise awareness, educate and reach new people, in partnership with colleagues
• Ensure a regular flow of news, stories and images, and that APF information about your region is up-to-date and accurate, including on the APF database, website, magazine and social media, so that more people know about support available

2. Build relationships and networks to work in partnership with and nurture a thriving, comprehensive PF support group network in the region so that everyone affected by PF in the regions has access to high quality support

• Work to address gaps in provision by bringing people together to set up new groups (often healthcare professionals and/or people affected by PF)
• Work to develop and improve support groups through supporting their planning, sharing good practice and nurturing peer support between groups
• Identify potential volunteers and support them to learn about and take up opportunities within APF and support groups

3. Build relationships and networks to work in partnership with key health and care professionals and bodies in the region to enable people affected by PF to access the best possible care and support from the NHS, APF and other relevant providers

• Work to address priority gaps/challenges in provision through influencing at a local/regional level on priority issues in partnership with the Policy and Public Affairs lead, Services leaders, and support groups. Sharing good practice, policy, evidence and being driven by the voices of people affected by PF.

4. Help join the dots between the regions and nationally organised functions of APF for maximum impact on the lives of people affected by PF:

• Use your relationships and networks to understand the key issues for people with PF in the region, sharing this insight to inform the wider work of APF to make it as relevant as possible (information, education, policy and campaigns, volunteering development, communications and research)
• Use resources and partnerships within (and beyond) APF to help address priority needs in the regions, for example to guide and resource support groups, regional campaigns around access to healthcare, education, information, volunteering support, research.
• Support the overall success of our work for example by contributing to planning and strategy development, funding applications, supporting fundraising, monitoring and evaluating APF’s work in your region and ensuring work is on target and on budget

Person Specification

Essential criteria

1. Excellent people skills: able to build rapport, coach and influence 1-2-1 and in groups
2. Able to connect with a wide range of people from a wide range of backgrounds
3. Passionate about tackling health inequality
4. Adept at building strong partnerships and networks (particularly with NHS)
5. Experience of support groups and/or working with volunteers (ideally in a health context)
6. Collaborative in your work with colleagues and partners, able to bring people along with you to achieve your aims and support theirs
7. A highly effective communicator both orally and in writing
8. Excellent facilitation and presentation skills, working with groups and speaking in public to motivate and inspire others
9. An understanding of the many challenges facing patients and carers living with pulmonary fibrosis (personal experience of PF is very helpful but not essential)
10. Confident IT skills for a modern digital workplace, remote working and databases
11. Highly organised in your work, able to plan and manage a range of priorities and drive your own workload
12. Able to work flexibly; can drive and regularly travel across your region, and occasionally elsewhere in the UK, including occasional weekends and evenings
13. Willingness to learn and to use support to manage the challenges of working with people going through very difficult times in their lives

Highly desirable criteria

    14. Experience of co-creation and/or building/supporting networks

    15. An understanding of data protection, safeguarding and fundraising standards

Diversity

Action for Pulmonary Fibrosis strives to be an organisation of equity and inclusion. Pulmonary Fibrosis does not discriminate. Our team should reflect the diverse communities we exist to support. We warmly welcome applications from all candidates irrespective of age, disability, race (including colour, nationality, ethnic or national origin), sex, pregnancy or maternity, gender reassignment, sexual orientation, religion or belief, or marital or civil partnership status.

Terms of Appointment

Contract: Permanent, part-time, 25 hours per week (0.67 full-time equivalent)

Salary Band: £31,000 to £35,000 for full-time equivalent (depending on experience)

Pension: Automatic enrolment to workplace pension, where APF contributes 3%, unless already an active member of a qualifying workplace pension.

Holiday: 25 days per holiday year plus bank holidays and additional discretionary days for the Christmas/New Year break (increases with length of service at 3 and 5 years). Salary sacrifice to buy or sell annual leave. All pro-rated

Location: Remote within Midlands & SW area (laptop provided), with extensive travel across the region and quarterly travel to head office in Peterborough, plus potential occasional travel elsewhere for conferences etc. Hybrid working options available.

Hours: Normal hours are 9.00am to 5.30pm with flexibility to maintain a good work/life balance.

Other benefits:

• Flexible hours
• Option to take ‘time off in lieu’ for extra hours worked.
• Discounted gym membership
• Free membership of our Employee Assistance Package
• Individual training budget

Probationary and notice of termination periods: You will have an initial six-month probationary period during which notice is 1 week on both sides and then extending to two months thereafter.

About the role 

Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional office, assessing needs and allocating the case to one of our volunteer caseworkers. 

You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlining needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.  

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA. 

Whilst the post is homebased, to be eligible for this role you are required to live in the East Midlands region, which includes:

• Derbyshire
• Leicestershire
• Lincolnshire
• Northamptonshire
• Nottinghamshire
• Rutland

There will be occasional travel around the East Midlands Region and you may be required to travel at short notice for face to face meetings.

About the team 

The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the East Midlands, supporting them to administer casework for SSAFA beneficiaries. The wider support team includes a Casework Manager and a Regional Operations Support Manager. 

About you 

To carry out this role successfully you will have a track record of providing welfare advice in key areas such as, housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the East Midlands would be valuable.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us. 

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. 

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Patient Engagement Coordinator

We’re looking for a motivated individual to lead the implementation of strategies and plans to improve the involvement and impact of patients and the public in and across the Greater Manchester Neurorehabilitation and Integrated Stroke Delivery Network (GMNISDN).

Position: S1100 Involvement Coordinator

Location: Home-based, Greater Manchester. Travel around Greater Manchester will be required as part of this role

Hours: Part-time, 25 hours per week (Flexible hours considered between 21 and 25 hours per week)

Salary: Circa £23,550 per annum (FTE £32,970)

Contract: This is a 12-month fixed term role from start date. This contract is funded, we currently have funding for 12 months.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 3 December 2023

Interview Date: 14 December 2023. Interviews will be held in person in Manchester. Location to be confirmed. 

The Role

This role is for a Patient and Carer Involvement Coordinator, hosted by the Stroke Association on behalf of the GMINSDN. 

Reporting to the Stroke Association Engagement Lead, and working closely with the GMNISDN managers, key responsibilities will include:

· Developing and enhancing the existing PPI initiatives including the patient and carer groups and strengthening their impact.

· Improving engagement with the clinical stakeholders and voluntary sector to develop more holistic, patient centred pathways of care.

· Increasing the opportunities for participation of underrepresented groups to help reduce health inequalities in stroke and neurorehabilitation services.

About You

You will have a proven record of:

· Embedding patient and public involvement practices into health services including designing and delivering inclusive activities.

· Building collaborative relationships using diplomacy and tact.

This Stroke Association based role will be putting people affected by stroke and neurological conditions at the heart of the GMINSDN, partnering with them to shape our work wherever their insight and expertise can add value.

You will:

· Be curious, with the ability to think differently and creatively.

· Share our commitment to enhance patient involvement.

· Have excellent knowledge of patient and public involvement best practice, with practical experience and the ability to ensure that everything we do is inclusive.

· Have strong strategic thinking ability.

· Have excellent project management and communication skills.

· Have a good understanding of the impact of health inequalities and how to ensure these are identified and addressed.

This role is based at home and will require regular travel across the Greater Manchester locality.  Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role you must reside in the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV AND a supporting statement, of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed. Please state any preferences for flexible options in your covering letter.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Impact, Impact and Engagement, Engagement, Impact and Involvement, Patient Impact, Patient Involvement, Impact Officer, Impact and Engagement Coordinator, Community Engagement.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Community and Events Fundrasising Officer

We are looking for an enthusiastic individual with a can-do attitude to help us deliver our exciting Community and Events Fundraising programme. No previous fundraising experience is required, just an organised individual with a knack for building relationships, a passion for exceptional ‘customer service’ and a drive for uniting communities and raising money for charitable causes.

You’ll work within the charity’s passionate Fundraising and Engagement Team to raise funds to support children and families affected by the childhood cancer neuroblastoma and our vision, for a future where no child dies of neuroblastoma or suffers due to the treatment they receive.

This extremely rewarding role would suit anyone looking to take their first step in their fundraising, marketing or charity career. Don’t think your experience directly aligns? Don’t worry; we’re interested in transferable skills and attitude, so consider and show us how these apply to this role.

Summary of role responsibilities

• To help deliver the charity’s Community and Events Fundraising Programme, including special events, community fundraising, challenge events, individual giving, and fundraising appeals.
• To ensure excellent supporter and donor care and build long-term valued relationships to optimise income generation.

This is a fixed-term role offered on a one-year contract. We are looking for the successful candidate to ideally start in January 2024, but there is flexibility with this.

For more detailed information about the role, charity and team, take a look at the Recruitment Pack.

Recruitment timetable

We aim to follow the schedule outlined below:

Applications opens: 22 November 2023

Applications closes: 10 December 2023, 11:59pm

Shortlisting: 11 December 2023

Interviews: 15 December 2023 (in person in London)

If there are any adjustments that would help you engage with the recruitment process, please let us know.

​We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex or sexual orientation.

As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.

Engagement Lead

We’re looking for a motivated, driven individual to lead our Engagement team in London. You will be passionate about empowering people affected by stroke and working with NHS colleagues to improving stroke care.

Position: S1104 Engagement Lead

Location: Home-based, London. However, occasional travel will be required as part of this role (May include team meetings or other work-related meetings).

Hours: Full-time, 35 hours per week (flexible working available)

Salary: Circa £41,800 per annum (inner London weighting £3,299 per annum or outer London weighting £1,755 per annum may be applied in accordance to where you live)

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 5th January 2024

Interview Date: 19th January 2024

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The Engagement Lead will report to the Associate Director for London and is responsible for leading our Engagement Team and function in London. You will play a key role in our London Senior Leadership team alongside a service delivery colleague.  You will drive our engagement with colleagues in the London Health and Social Care system and with people affected by stroke.

Key responsibilities will include supporting the London team to:

· Develop and deliver our London Locality plan alongside the rest of our London senior leadership team.

· Lead our relationship mapping and stakeholder engagement approach, supporting the team to act as a system leader.

· Develop and maintain relationships with key stakeholders.

· Lead on the development of the London Involvement Network to support stroke survivors in having a voice in local stroke policy to improve our ability to influence for impactful and tangible improvements. 

· Build our community engagement function by supporting staff and volunteers to develop the Stroke Group network.

· Develop a London community volunteering approach.

· Scope and lead on engagement projects to achieve outcomes in our London Locality plan.

About You

As Engagement Lead, you will have experience of:

· Leading, managing and developing people

· Working in partnership with other organisations

· Working with groups and networks, including on co-production

· Setting and managing budgets

· Systems leadership and influencing principles and knowledge of health and social care systems

To fulfil the role you must be resident in the UK and have the right to work in the UK.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings.  Candidates must be able to demonstrate how they can meet this requirement of the role

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Engagement, Impact and Engagement, Engagement Officer, Engagement Lead, Relationship Coordinator, Community Engagement, Community Engagement Coordinator, Community Engagement Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.