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PURPOSE OF POSITION
This role will be responsible for developing and reviewing organisational standards of support in line with contractual and regulatory standards, leading on quality assurance, performance monitoring, and continuous improvement as well as supporting compliance and regulatory requirements.
To lead on the development of new models of support practice which are person centred and trauma informed, working closely with operational managers, frontline teams, and the Head of Compliance, the post-holder will ensure that services delivered to vulnerable adults are safe, effective, person-centred, compliant, and consistently achieving positive outcomes.
The role will provide strategic oversight of quality and performance data, lead on the interpretation and analysis of operational and compliance information, identify emerging risks and trends, and support leaders to implement improvements. The post-holder will also drive organisational learning, promote consistency in practice across services, and lead the development of a robust framework to capture and embed the resident voice in service delivery and improvement. Enabling residents to have a significant contribution in shaping services and contributing to an inclusive and safe community. In addition, this will support contributing to achieving the social housing consumer standard around transparency, influence and accountability.
RESPONSIBILITIES & ACCOUNTABILITIES
Quality Assurance and Performance Oversight
Lead the quality assurance function across support services
Review and analyse and interpret quarterly performance, identifying risks, trends, gaps, and areas of concern, as well as providing solutions
Provide comprehensive analysis and evidence-based recommendations to operational and senior management teams
Ensure quality standards are consistently applied across all services
Monitor service delivery against contractual, regulatory, and organisational standards
Produce high-quality reports identifying key findings, themes, risks, opportunities, and improvement actions to support strategic and dynamic problem solving, as well as continuous improvement
Maintain oversight of our Service Improvement Plan and monitor progress against agreed actions and outcomes
Data Analysis and Insight
Lead on the collection, interpretation, and deep analysis of operational, performance, quality, compliance, and outcome data
Translate datasets into meaningful insights to support informed decision-making
Identify emerging trends, performance risks, and opportunities for service enhancement
Produce executive summaries and reports for senior leadership teams and governance meetings
Use data to drive continuous improvement and demonstrate service impact
Development of Support Practice
Be responsible for developing person centred and trauma-informed practice standards for our support services
Contributing to creating a Psychologically Informed Environment across the organisation
Develop our reflective practice offer across all services
Lead on the development and implementation of an accredited programme of independent living skills activities for our residents
Impact and Performance Management/Reporting
To lead on impact and performance, providing leadership and line management to Impact Specialist
Lead and facilitate regular KPI and performance review meetings with Frontline Management and services
Challenge and support managers to understand performance outcomes and develop improvement plans
Track progress against agreed targets and improvement actions
Ensure accountability and ownership for quality and performance outcomes across services
To maintain up to date project management and reporting records
To write and present regular reports for senior management and external stakeholders/partners, on the development and progress of Quality Assurance.
To contribute to the updating of InForm to capture performance requirements
Practice Development and Workforce Support
Design and deliver workshops, quality forums, and learning sessions for frontline staff and managers
Promote consistency of practice across all services
Share learning from audits, complaints, incidents, safeguarding concerns, resident feedback, and performance reviews
Develop resources and tools to support high-quality, person-centred service delivery
Foster a culture of continuous learning, accountability, and quality improvement
Resident engagement and accountability
To lead on the development of a programme of resident engagement, empowerment and involvement, which targets resources to build strong, sustainable support services that engage proactively with local communities
Establish meaningful opportunities for residents to influence service design, delivery, and improvement through expression of voice, listening, connecting and motivating each other; promoting a culture of co-production
Develop methods for gathering, analysing, and responding to resident feedback
Ensure resident experiences and outcomes are reflected within quality assurance processes
Provide leadership and management of Resident Engagement Specialist
General
To attend internal meetings as and when necessary, for example Directorate, Management and Planning meetings
To undertake such other duties within the competence of the post holder which may be required from time to time.
Ideal attributes for meeting the needs of position and being an effective member of the wider Your Place team.
Experience
Experience supporting rough sleepers and homeless people with complex needs, including mental health, substance use and physical health.
Experience developing and reviewing quality frameworks, audits, service standards, action plans and improvement processes.
Experience developing and implementing monitoring, evaluation and learning frameworks.
Understanding of safeguarding and MARAC processes.
Experience of reflecting critically upon own practice in order to improve the experience for service users
Skills, knowledge & Abilities
Strong organisational and project management skills, with confident use of Microsoft Office and digital recording, analysis and reporting systems.
Strong understanding of issues affecting rough sleepers and homeless people with complex needs, including barriers to accessing services, sustaining accommodation and engaging with support.
Strong analytical skills, able to interpret performance, safeguarding, complaints, incidents, outcomes and resident feedback data into clear recommendations.
Strong communication and facilitation skills, including leading workshops, learning sessions, reflective practice and quality forums.
Ability to produce clear reports, briefings and presentations for managers, senior leaders, commissioners, boards and governance forums.
Sound knowledge of safeguarding, risk assessment, confidentiality, information governance and professional boundaries when supporting vulnerable adults
Strong understanding of anti-discriminatory practice.
Good case-management recording skills, ideally with experience of InForm.
Personal qualities
Flexible and resilient
Patient and pro-active
Personable and energetic
Self-motivated
High attention to detail and accuracy
Commitment to the values of compassion, collaboration, inclusion and growth
Before starting this position, you’ll need to undergo a criminal record check by the Disclosure and Barring Service. You must be entitled to work in the UK.
Our mission to solve homelessness in east London, one person at a time!
Substance Use Practitioner
Location: Leatherhead
Salary: £27,000 per annum
Vacancy Type: Permanent, Full Time (37 hours per week)
*This role covers Waverly and Guilford so requires an up-to-date driving licence and access to a vehicle for work purposes
Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.
We achieve this in two ways. Firstly, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.
Young People and Families
Our Young People and Families (YPF) hub provides early intervention, targeted and specialist support services to those in crisis, leaving care, missing from home or with substance misuse or mental health problems. Our services support people no matter what their situation – and have demonstrated a high success rate.
Job Description
Provide assertive outreach and engagement activities and undertake assessment for targeted and specialist treatment interventions for young people referred to the service under the supervision of senior staff.
Provide targeted and structured substance use interventions, both 1:1 and group work, for those young people aged 11-25 and their families when required. This will take place within a range of settings including, schools, community settings and home visits.
Provide satellite services away from our central office bases where required, to offer clients a wider choice of accessing substance use services and recovery support, to enable those with specialist requirements to have their needs met in appropriate settings.
Facilitate and support targeted groups, focus groups and service user participation.
Qualifications
· A relevant qualification such as youth work, counselling, health and social care, and/or relevant experience of therapeutic delivery, and alternative suitable qualifications.
· Good communication, organisational, and ICT skills.
What does good look like for this role?
· You will demonstrate knowledge and competency in delivering young people’s substance misuse interventions, to a wide arrange of individuals, according to their needs.
· You will have knowledge/understanding and or direct experience of supporting C&YP who are experiencing difficulties with their emotional wellbeing and mental health.
· You will evidence that you are able to work to a high standard of record keeping in a timely manner, in accordance with Catch22 delivery outcomes, targets and recording procedures.
· You will be able to deliver and evidence high quality engagement and support to the young people and families we work with.
· You will communicate and work collaboratively, constructively and effectively with colleagues and partner agencies, ensuring effective partnership working, representing Catch22 professionally at all times, and contributing positively to the team and Catch22.
Additional Information
*This role covers Waverly and Guilford so requires an up to date driving licence, access to a vehicle, MOT and business insurance.
*You may be required to work out of hours, including evenings and weekends where necessary, in addition to travel around Surrey on a daily basis, and occasional travel around the UK.
*Enhanced Disclosure & Barring Service check required.
Catch22 is committed to staff recruitment and retention and offers a range of training, learning and development opportunities. Your continuous professional development is as important to us as it is to you.
Catch22 is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practice will be followed and pre-employment background checks will be undertaken before any appointment is confirmed. The post is subject to an enhanced DBS check.
At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.
To Apply
If you feel you are a suitable candidate and would like to work for Catch 22, please do not hesitate to apply.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fixed-Term Contract until 31 March 2027
Full-time, 35 hours a week.
Based at Newham University Hospital
Are you a proactive, compassionate and engaging individual with a proven record of engaging successfully with ‘challenging’ young people? Then join St Giles as an ED Specialist Caseworker, and you will be embarking on a highly rewarding and career-enhancing position.
About St Giles
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
St Giles is expanding its delivery of hospital-based projects; this service is aimed at vulnerable 12 to 25-year-olds who attend the adult or paediatric emergency department or Urgent Care Centre at Northwick Park Hospital. We will work alongside hospital staff to proactively identify vulnerable young people and help them to access and engage the support they need to prevent any potential escalation of violence and reduce the risk of repeat victimisation or exploitation.
About this key role
You will be embedded in the hospital, providing support for those young people admitted to emergency departments right through to their discharge back into the community. This support extends post-discharge from the ED or Hospital with our Caseworkers working with the CYP and the professional networks to ensure the CYP voice is front and centre, this is to support the betterment of the CYP and their future, as well as reducing risks. This is done through providing 121 support in formulating the support plan with the CYP. This can also include supporting the family and advocating for them and CYP within the wider professional network.
We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.
What we are looking for:
In return, you can expect a competitive salary, generous leave allowance, staff pension, access to clinical supervision, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be Enhanced Adult and Children with the Child Barred DBS Checked.
This role will require the post holder to obtain an honorary contract with the NHS. An honorary contract enables St Giles Trust staff to work in the hospital and access hospital IT systems.
This is a fixed term role until 31 March 2027
Closing date: 24th August 2026.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.
The Acquisition Marketing Manager attracts new UK supporters and generates income for Mary’s Meals’ school meals programme through effective and inspiring marketing across online and offline channels. This is a fast paced and hands on role for someone who loves to collaborate, problem solve and drive growth while keeping focused on our mission to feed hungry children.
The role primarily raises income (but also awareness) through multi-channel marketing activity with a clear focus on maximising ROI and delivering supporter growth at scale. The focus of the role is on online marketing opportunities and includes managing our organic and paid social channels, overseeing social media influencer strategy and identifying emerging digital channels. The Manager works closely with the Mary’s Meals International team and its agency to deliver Google and Bing Paid Search, Google Grant, Display, and YouTube.
The role will also identify and manage the most effective offline marketing opportunities to maximise ROI from small budgets and pro bono opportunities, such as TV, Radio and OOH advertising. The Manager will ensure online and offline marketing opportunities complement each other (and link seamlessly to our retention strategies) as part of an integrated multi-channel marketing strategy.
Keeping our values led approach at the central focus is essential as is harnessing technology and good fundraising practice. We believe that how we do things is just as important as the end results.
The Acquisition Marketing Manager works side-by-side with colleagues from across the Supporter Experience and Communications directorate, ensuring a joined-up approach to all communications activities, through the integration of strong storytelling, marketing expertise and supporter engagement. The role has line management responsibility for the Acquisition Marketing Officer.
Key responsibilities include
Please follow instructions on Charity Job to be redirected to our website and apply today!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The role
We are looking for a Programme Coordinator to join our dedicated Beeing Together team. This is a role focused on delivering high-quality, engaging, and trauma-informed support directly with young people, while contributing to the wider development of the project.
You will build trusted relationships with separated and age-disputed young people, deliver group activities and one-to-one support, and work alongside partners to create opportunities that help young people achieve their goals. You will also contribute to youth voice, partnership working, and the ongoing learning and development of the project.
In practice, this means you might spend part of your week delivering group activities such as English conversation groups, life skills sessions, creative activities, sports, or community-based opportunities, and the rest providing individual support, coordinating delivery, building relationships with partners, and supporting project development.
Key responsibilities
Person specification
We welcome applications from people of all backgrounds and experiences. We recognise that everyone brings unique strengths, perspectives, and insight.
If you believe you can thrive in this role and align with our values, we encourage you to apply, even if your experience doesn’t match every requirement.
Please see attached pack for further information about GMYN and the role.
In your application, please answer the questions below. Please ensure that your answers are no longer than 200 words. Your answers may be marked down if you exceed the word limit.
Alternatively, you can send an audio application if you prefer. If you send audio, please ensure that the answers are no longer than 2 minutes. Please see application pack for instructions.
At GMYN, our vision is #YoungPeopleCan, and our goal is that young people are safe, heard, and capable of great things.
The client requests no contact from agencies or media sales.
About the Holocaust Educational Trust
The Holocaust Educational Trust (HET) is a leading UK charity dedicated to promoting education and remembrance of the Holocaust through its educational programmes and advocacy efforts, challenging antisemitism and promoting tolerance and understanding to benefit future generations. Working across the UK, the Holocaust Educational Trust partners with schools, universities, communities and policy makers, to educate thousands of young people across the country. Our core educational activities include our flagship Lessons from Auschwitz Project, youth engagement activities and Testimony 360: People and Places of the Holocaust, a digital programme.
Job Description
We have an exciting opportunity for a Research and Production Officer to join our team based in Central London. After several years of research and development, we launched Testimony 360 in June 2024, a digital programme for UK secondary schools that uses interactive survivor testimony and virtual reality to innovatively teach about the Holocaust. Through the programme, students can interact with a recorded testimony of a Holocaust survivor, before seeing some of the sites they experienced using virtual reality headsets, all without leaving their classroom.
The successful candidate will serve as a member of the Trust’s Programmes Team, responsible for the research, post-production, testing and maintenance of interactive recorded testimony to ensure fluency and usability in the classroom. They will also be responsible for the ethical representation and engagement with the testimonies. We are looking for an individual with experience in research, with an understanding of the sensitive use of testimony, as well as experience of data management systems and platforms used for interactive testimony. They will have the ability to quickly learn how to use new technologies and programmes. As an expert in Holocaust education, you will also contribute to the successful delivery of our Testimony 360 programme through research and development of new content or digital resources.
Key Responsibilities
Interactive survivor testimony
Delivery
Development
General
This job description is not an exhaustive list of duties and may be reviewed and amended in consultation with the postholder to reflect the developing needs of the Trust.
The client requests no contact from agencies or media sales.
Our client provides retirement services to those who serve or work for the church. Both a regulated pension fund and registered charity, more than 44,000 people rely on them for their pensions. The board also supports 2,500 retired clergy with housing, including managing a national portfolio of 1,200 rented homes and Community Living options.
Supported by a multi-million pound grant from the wider church, they are setting up a new function responsible for engaging with clergy at all stages of life and ministry on their current and future plans, offering access to grants to kick-start saving, bespoke advice at key life stages and tailored products that will provide people more choice about their future. As part of this new function, they are now recruiting for a proactive, empathetic Regional Adviser to deliver personalised support to clergy based across the South West region, helping them with day-to-day financial wellbeing matters, and retirement planning.
Working across Dioceses operating across the South West, you will proactively lead local engagement with clergy through structured, personalised one-to-one conversations, events and outreach, helping to connect individuals with expert advice, guidance, products and services that support their current and future financial plans. As a key point of contact for individuals and dioceses in your region, you’ll champion the needs and experiences of clergy, helping to build confidence about what the future might hold, and connecting people to the right information, products, specialists or local support. This is an exciting opportunity to join at the very beginning, shape how the service works, and make a real impact.
To apply for this role you will have demonstrable experience of delivering welfare, casework or financial wellbeing support in a client-facing capacity. You will be a warm, and empathetic communicator with proven experience of building, nurturing and maintaining relationships across multiple organisations and will comfortable adapting approach to meet the specific needs to clients. You will also have experience of planning and delivering local events, workshops or learning sessions. Overall, you will be an organised, proactive self-starter, comfortable working autonomously, managing a varied workload and prioritising fieldwork alongside virtual delivery.
If you are interested in applying for this exciting position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call to fully brief you on the role.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process please reach out directly to Victoria Savva at Prospectus.
Please note, this is a remote role based in the South West region, with an expectation that you combine virtual delivery with regular local travel and partnership-building. While a lot of delivery can be virtual, applicants should have access to reliable transport and be able to travel when required. A full UK driving licence is essential.
Please note this is a part-time role (28 hours per week).
First stage online interviews – Wednesday 26th August
Second stage face to face interviews – Tuesday 8th September
Job Title: Planning and Performance Lead
Location: Hybrid with 1 day per week in the London Office
Hours: 35 hours per week
Contract type: Permanent
Salary: £50,430 per annum
What we do: We help young people through cancer
How we work: We’re Determined, United, Spirited and Kind
What we’re looking for:
Key dates:
Applications by 14th August. 1st Stage Interviews: 9th September (online) and 2nd Stage interviews: 16th September in person at our London Office.
How to apply:
You’ll need to register on our portal, complete a short application and answer four questions about your skills and experience in relation to the role.
What we offer:
Our commitment to inclusion and accessibility:
At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us.
Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.
Should you require any assistance or adjustments to support your interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team and we will do our best to accommodate your request.
We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description and shortlisting questions.
To opt into this scheme, please enter ‘yes’ in the appropriate question on the application form.
Please note that in recruitment campaigns with a high volume of candidates opting into the scheme, interview offers will be made only to those who best meet the essential criteria and provide the strongest responses to the shortlisting questions.
We are unable to offer individual feedback at the shortlisting stage.
Privacy and Safeguarding:
At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support.Our safeguarding responsibilities extendto the children and adults who work to support the charity, who we also have a duty of care to protect.Safeguarding isat the forefront of each activity we carry out.In line with our approach, this role issubject to a DBS check(Disclosure and Barring Service).
For information on how we collect, store and process personal data please contact the HR Team.
We’re here to give every young person facing cancer the best care and support.



The client requests no contact from agencies or media sales.
Parish Adviser
Join the team supporting thriving parishes across Sussex
The Diocese is seeking an enthusiastic Parish Adviser to support the mission and ministry of parishes, benefices and deaneries. This is an exciting opportunity for someone with strong financial, governance and relationship-building skills to work alongside clergy, lay leaders and diocesan colleagues to help churches flourish.
This role offers flexi-time and hybrid working.
Position: Parish Adviser
Location: Hove/Hybrid
Salary: £38,600 per annum
Hours: 37.5 per week
Contract: 2.5 year fixed term contract
Closing Date: 12th August 2026
Interview Date: 3rd September 2026
About the Role
As Parish Adviser, you will provide advice, training and practical support to Parochial Church Councils (PCCs) on charity governance, finance, stewardship and best practice. You will play a key role in helping parishes navigate regulatory requirements, strengthen financial sustainability and make effective use of digital tools and systems.
This is a rewarding opportunity to contribute to the life and mission of local churches and contribute to building strong relationships with parishes across the Diocese. Please note that this is role is offered on a two and half year fixed term basis.
You will:
About You
We are looking for someone with great communication skills who has a passion for mission and supporting PCCs and parishes. You will be able to who combine technical knowledge with a supportive and collaborative approach.
You will have:
You can view full details of the in the job description and person specification when you apply.
About the Organisation
The vision of the Diocese is to help people to know, love and follow Jesus. Based in Hove and serving the people of Sussex across more than 360 parishes and 154 church schools and the wider community, this is a great role for someone who supports the ethos, aims and objectives of the Diocese and the Church of England.
As an employer, and as a team, the mutual values at work are to be Respectful, Professional, Flexible and Supportive.
What is on offer:
Our client is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders are expected to share this commitment and to comply with the relevant safeguarding policy. This role is subject to an Enhanced DBS check, and the post will involve travelling around the Diocese, some evening work and occasional work at weekends.
You may have experience in roles such as Finance and Governance, Finance, Governance, Finance and Governance Officer, Finance, Governance Officer, Parish Advisor, Parish Finance Officer, Parish Governance Officer, Parish Finance and Governance Officer.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
George Watson’s College wishes to appoint a Senior Philanthropy Officer to lead the school’s individual giving and legacy fundraising initiatives, and support major programmes and campaigns. Develop strong relationships with donors and our alumni community to grow philanthropic income and long-term engagement.
MAIN RESPONSIBILITIES
Individual Giving
Lead the planning, execution and optimisationof individualgiving efforts.Manage campaign setup, timelines, assets, and donor experience.
Monitor performance and analyse results to drive continuous improvement in participation, engagement, and revenue.
Collaborate withAdmissions and Marketing,and other internal teams, to source and develop compelling content.
Along with theHead of Development, manage a fundraising communications calendarand play a leading role in content creation.
Collaborate with theAdmissions and Marketingteam to ensure website content, landing pages, and donation pages support digital giving goals.
Execute fundraising strategies in partnership with the Head of Development. Build, segment, code, and deploy emails to support giving campaigns and organisational priorities.
Manage a portfolio of donors linked to specific programmes and campaigns.
Legacies
Plan and deliver multi-channel legacy marketing campaigns (print, digital, events)
Build andmaintainrelationships with legacy pledgers and prospects
Deliver high-quality, sensitive stewardship to recognise andretainlegacy supporters
Organise events and communications to engage legacy supporters
Produce compelling and sensitive legacy messaging and materials
Campaign/Programmes
Manage and grow the patrons programme, including recruitment, retention, and upgrades
Develop a clear donor journey, including benefits, communications, and recognition
Monitor performance against income targets and KPIs
Work in collaboration with Heads of the Creative Arts programmes tomonitorand administer funds for maximum impact across the arts
Foundation Places and Enrichment Fund
Support impact reporting and administration of discrete aspects of our widening access programmes.
Manage application process to the Enrichment Fund, including managing enquiries, disbursements and liaison with Finance.
Any other duties related to these programmes as directed by senior staff.
IDEAL CANDIDATE
Essential:
Relevant degree, professionalqualificationor equivalent professional experience
Demonstrable experience in Individual Giving, Direct Marketing or Legacy fundraising, with an annual income return of 6+ figures
Proventrack recordof delivering successful multi-channel campaigns
Strong understanding of supporter journeys,acquisitionand retention
Skilled in data analysis, performancetrackingand forecasting
Proficiencywith graphic design tools, experience with Canvawould be an advantage.
Demonstrable experience withRaisers Edge, or similar CRMsystem
Ability to manage complex projects and programs and deliver to set KPI and timelines
Excellent written and verbal communication skills.
Experience with content writing, brand voice, and digital fundraising best practices.
Ability to build and foster relationships across business functions.
Understanding of charity law, GDPR and best practices in fundraising
Commitmenttohigh levelof professional standards
Genuine appreciation ofGeorge Watson’s College’smission and the ability to communicate it
Desirable:
Fundraising or marketing qualificationsuch as CIOF accreditation or CIM qualifications.
Event management experience
Experience of working in the education or charity sectors
Understanding of theIndependentSchool sector
The client requests no contact from agencies or media sales.
Help us turn data into meaningful change for children and families.
At HENRY, we believe every baby and child deserves a healthy and happy start in life. We work alongside parents, carers and professionals to build healthy habits, improve family wellbeing and reduce health inequalities. Through evidence-based programmes, training and community support, we help families develop the confidence, skills and knowledge they need to give children the very best start. As a values-led charity, we are driven by empathy, collaboration, respect and a commitment to using insight and evidence to create lasting impact.
We're looking for an experienced Senior Data and Impact Officer to join our Data and Impact team. This is a pivotal role for someone who is passionate about the power of data and evaluation to improve services, inform strategic decision-making and demonstrate meaningful outcomes.
Working closely with colleagues across the organisation, you will help ensure that HENRY has robust, reliable and accessible data systems that support excellent service delivery and enable us to evidence the difference we make. You'll combine hands-on operational delivery with continuous improvement, helping to strengthen our monitoring, evaluation and learning approach while embedding a culture of evidence-led decision making throughout the charity.
What you'll be doing
As a key member of the team, you'll:
About you
You'll be a highly organised and analytical professional with experience of managing, analysing and reporting data to support organisational performance or impact measurement. Comfortable working with both qualitative and quantitative information, you'll be able to translate complex findings into clear, compelling insights for a range of audiences.
Most importantly, you'll share our passion for improving outcomes for children and families and be motivated by the opportunity to use data and evidence to drive positive change.
Location: Primarily remote, with one day per month at our National Support Office in Eynsham, Oxfordshire, plus occasional travel.
Hours: Full-time (4 days per week may be considered).
Salary: £31,305.22
Interview date: Wednesday 19th August, virtual
Application deadline: Monday 17th August 2026, 9am
We apologise for the short turnaround between the application closing date and the interview date. This is due to unavoidable leave within the hiring team. Thank you for your understanding and flexibility, and we appreciate any efforts made to accommodate the interview schedule.
If you're excited by the opportunity to combine data, evaluation and insight with purpose-driven work that improves lives, we'd love to hear from you. Please click 'redirect to recruiter' to read more and apply today.
HENRY is a safeguarding organisation and this role requires a standard DBS check.
The client requests no contact from agencies or media sales.
Title: Customer Experience Coordinator
Location: Broadstone Warren, Lewes Road, Forest Row, RH18 5JS
Contract Type: Permanent
Working Hours: 35 hours per week
Salary: £26,199 per annum, Band C, Level 3
About the Role
Every great adventure starts with a great customer experience. As a Customer Experience Coordinator, you'll be the link between our customers and our centres, helping groups find the right experience, supporting them throughout their booking journey, and ensuring everything is in place for an outstanding visit.
Working closely with colleagues across the centre, you'll balance customer needs with operational planning to help deliver safe, high-quality experiences that leave a lasting impression. You'll also be a welcoming face on site, supporting reception and helping customers throughout their visit.
Key Responsibilities as our Customer Experience Coordinator
About You
We're looking for someone who enjoys helping people and takes pride in delivering excellent customer service. You'll be organised, approachable and confident managing a varied workload while keeping the customer at the centre of everything you do.
You'll also have:
Benefits:
For a full list of our benefits, click .
Closing date for applications: 23:59 on Friday 14 August 2026
Interviews will be held via Teams on either Thursday 27th or Friday 28th August 2026.
Strictly no agencies.
The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.