Community Manager

Home based, remote working 

35 hours per week

As a Community Development Manager in the income and partnerships team, you will be joining a team which is focused on delivering:

• The development of both on and offline communities which will provide an important channel through which to market fundraising products
• Developing and delivering a UK-wide community fundraising product
• Recruitment and training of fundraising volunteers
• Collaboration across the organisation to support their objectives as well as your own

You will be an experienced community fundraiser, excellent at inspiring external audiences and supporting them to raise money or to buy into existing fundraising products.  Within your organisation, you are excellent at collaborating with colleagues and working as part of a team to push boundaries.  Your tenacity helps you to stay focused and you are driven by targets.  Your experience allows you to build believable targets and your creativity and grounding allows you to deliver new ideas driven by insights. 

This is a critical role in the delivery of the RNID’s new strategy.  You will be responsible for developing on and offline communities to engage with the organisation in traditional community fundraising ways but also developing community as an important channel to market existing RNID fundraising products. Crucially you will work with our flagship UK-wide service to help recruit an army of volunteers who are delivering the services and identifying and training those who will fundraise.

We’re the UK’s largest deaf charity making life fully inclusive for deaf people and those with hearing loss or tinnitus. Together, we campaign for an inclusive society. We connect people to practical advice and pioneer new treatments.

We’re putting digital front and centre of what we do. It is the best way to reach more of the 1 in 5 adults in the UK who are deaf or have hearing loss and the 1 in 8 with tinnitus.

Communication is a basic human need. Yet most of us know someone who struggles to communicate through hearing loss. It can cause substantial harm to friendships, family relationships, confidence, employability, mental health and life chances.

The RNID (formerly Action on Hearing Loss) is the UK’s largest charity for the 11 million people in the UK who confront deafness, tinnitus and hearing loss every day. Established in 1911, we help people to take control of their lives and live the life they choose, removing the barriers standing in their way. We give people support and care, develop technology and treatments, and campaign for equality. 

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 30 January 2022.

Interview date: 4 to 7 February 2022.

Flexible location with travel expected

One of the UK’s most inspiring and best-known, faith-based organisations is looking for a highly experienced individual to join them in this newly created role of Head of Community and Membership Fundraising.

For the Salvation Army, their ‘community’ is so much broader than it is for other charities as it includes not only people choosing to fundraise organise/take part in an event, but also church leaders and people who attend a Salvation Army Church. There is also an amazing diversity in the things people fundraise for, ranging from small but impactful local initiatives to national programmes such as supporting refugees and the survivors of modern slavery, along with people experiencing homelessness and tackling addictions.  This role, part of a developing Senior Leadership Team, has been newly created to bring a new strategic approach to this area of fundraising, including spearheading a major new development empowering and supporting local churches and community centres to fundraise more effectively.

To make sure we get the right person for this important new role, we are happy to offer some flexibility in terms of number of hours worked and where/when they are worked. You could be based at Salvation Army Headquarters or if you are home based you would need to come in on occasions, likely to be once a month. Currently Headquarters is at the Elephant and Castle in London but in 2023 it will be moving to a new, modern building at Denmark Hill, London, SE5 8BQ, conveniently situated just across the road from Denmark Hill station.

So, what skills and experience are we looking for?

You will need to be a highly successful fundraiser who knows all about best practice. As a strong, natural manager you’ll be comfortable developing plans, setting and managing budgets and managing staff. You may have been on a senior leadership team but if not, you’ll be ready for that next step and looking forward to playing a part in the leadership of the Marketing & Fundraising Department.

Benefits: 25 days annual leave + bank holidays (pro rata for part-time); a contributory pension scheme; season ticket loan and an employee assistance programme.

The recruitment process is being handled for us by Valerie Morton who knows The Salvation Army well. If you would like to have an informal chat about the role you are welcome to contact her (please visit our website for contact details) 

Closing date: 30th January 2022 at midnight. Interviews: w/c 7th February 2022.

Promoting equality in the workplace.

Women’s Programme Training and Engagement Lead

1x based in England with a focus on East of England

There are options for the roles to be based at home, within GamCare services, or our partner network services. This will be discussed with the recruiting managers and successful candidate.

Full time position, fixed term contracts until 31st March 2023

Salary: £25,375-28,420K per annum

Closing date for applications: Monday 21st February 2022 9am

Interviews will be held remotely via video conference

GamCare is the leading UK provider of information, advice, support and treatment for anyone concerned about their own or someone else’s gambling. Our expert services are confidential and non-judgemental.

GamCare’s Women’s Programme is the UK’s first programme designed specifically to address the issue of women and gambling-related harm. There is a perception that problem gambling is only a male issue.  This is not true – gambling-related harms affect women too, and the impact can be particularly severe for some of the most vulnerable in our society.  Despite this, women are underrepresented in treatment services and there are few organisations that specialise in supporting women that have robust pathways into gambling-related treatment.

We network with local communities and public sector and third sector organisations that work with women in order to enhance their knowledge and skills on gambling-related harms that contributes to ensuring women receive the right support the right time.

We are delighted to be seeking full-time Training and Engagement lead who will be focussing on East of England. You will join our team and collaborate effectively with and be well supported by an enthusiastic and friendly national team. Training and Engagement Leads create excellent local links to embed this flagship programme in regions across the country. 

Candidates will need to demonstrate the ability to build successful relationships with partner organisations, deliver training, coordinate and facilitate networking opportunities and be a passionate advocate for both the programme and the treatment support services delivered by GamCare.  The work will not always be easy, as we will be working with partner organisations that have competing priorities and a constant demand on their time.  Passion, enthusiasm and commitment will help to you to make sure that this important issue is given the attention it deserves.

Successful candidates will be confident, self-motivated communicators, have good attention to detail and enjoy persuading and influencing. Working with a wide range of stakeholders, both internal and external, you will champion the work. 

If you are committed to seeing better support for vulnerable women and girls and think you would love to be a part of an innovative and dynamic initiative, then we would love to hear from you!

The role is a fixed term post, full time until end March 2023.  We are open to discussion about where the roles will work from in each region; some may be based in GamCare’s partner organisations, some home based.

This post is subject to a Disclosure and Barring Service (DBS) check.

To apply, please go onto the GamCare website and complete an application form and Equal Opportunities Monitoring Survey.

If you would like acknowledgement that your application has been received, please ensure the application is attached and put the following subject in your email:

Job application: Women’s Programme, Training and Engagement Lead

For further information, please contact Marina Smith, Programme Manager (Women’s Programme). Application forms forwarded to this email will not be accepted.

Please note we do not accept CVs.

GamCare is committed to processing your personal data fairly, lawfully and transparently in line with GDPR. For further information on GamCare’s recruitment privacy notice please refer to our website.

WHP JETS Community Integration Advisor

Salary £22,000.00 - £27,000.00 per annum

Full time 37.5 hours per week

(FTC until 31 August 2022)

Job ref: 23874 

Location: Home based - The support will be predominately delivered as face to face interaction and will be part an outreach team, with an element of virtual delivery.

Working across various outreach sites in Home Counties including Essex, Medway, Gravesend & Dartford

Please note - this is a hybrid role where the successful candidate will be working partially from home and partially out in the community in local job centres within the above area.

The Shaw Trust, in tandem with government and the broader employment support community across the UK is working hard to make sure we support as many individuals as possible to get and keep a job. We believe that everyone who needs help and support to attain their employment goals should be able to access it as soon as possible and that support should reflect their individual needs.

To help us in this mission we are looking to expand our employability services and looking for WHP JETS Community Integration Advisors to work on our DWP Work & Health Programme Job Entry – Targeted Support (WHP JETS) Programme.

As a WHP JETS Community Integration Advisor you will be proactively engaging with local Job Centres to increase the amount of participants we have starting on the JETS programme.  You be will actively engaging with all aspects of the JETS provision, such as our Supply Chain and Employer Account Managers so that you have a full working knowledge of what JETS offers and are confidently able to promote this to our stakeholders. This engagement will take place through a mix of digital channels and face to face interactions.

Predominantly based within the local community, and where possible, Job Centres, the role holder will be expected to increase the amount of participants attending their Start Meetings with JETS as well as starting on the programme. The role will involve engaging with Job Centre colleagues to ensure they are confident in promoting the JETS contracts to participants and may involve engaging and interacting with participants during their appointments with Job Centres and form part of a warm handover process.  The WHP JETS Community Integration Advisor will also be required to source provision within the community for the delivery of any training that is required and not currently provided by our Supply Chain.  Matching participants to training provision secured will be a further duty of the role and will require strong rapport and engagement skills as well as the ability to effectively promote the services provided by partner organisations within the community.  The ability to drive or access to strong travel networks is essential for this role.

The ideal candidate must have an understanding of the local and regional labour market and employment issues within Essex, Medway, Gravesend and Dartford and able to maintain an up-to-date working knowledge of the benefit system and entitlements.

Shaw Trust operates on a national level with over 2,000 staff and 1,000 volunteers. We work with the government, local authorities, combined authorities, health service providers, employers, and other stakeholders – including the Education and Skills Funding Agency, Department for Work and Pensions, clinical commissioning groups and NHS Trusts.

The ideal candidate will need to be inclusive and embrace our culture and values, putting those we serve at the heart of everything we do. You will consistently deliver high quality services to support our communities and beneficiaries in a fast pace target driven environment. Additionally an understanding of government funded employment programmes such as the Work and Health Programme would be an advantage.

For full details including the Job Description, Person Specification and how to apply online please click on the "Apply on website" button below quoting ref: 23874

Closing date: 4 February, 2022.

This is a great time to join Shaw Trust as we grow our Health and Wellbeing division. As well as helping to make a positive difference to people’s lives as an employee of Shaw Trust you will receive:

Paid leave

25 days annual leave per year, plus bank holidays, and the option to purchase additional holiday

Discretionary 3.5 days paid leave at Christmas

2 days paid volunteering leave each year

Opportunities to connect

Join one of our employee networks: LGBTQ+ Support Network, Racial Equality Network, Disabled Equality Network

Opportunities to progress your career

Access to an online learning platform

Access to internal apprenticeships

Cross organisational career paths

Health and wellbeing

Healthcare cash plan, giving you money back for health care costs including dentistry and eye care, and access to wellbeing apps

Health and wellbeing programmes including counselling via our employee assistance programme

Discounted gym membership

Financial wellbeing

An enhanced pension scheme after 6 months

Life Assurance at 3 times your annual salary rate

Online shopping discounts including supermarkets and DIY stores

To find out more about Shaw Trusts aims please visit our 2030 Strategic Directive via our website.

Join a diverse and inclusive organisation

Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career.  We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government’s Access to Work scheme. Living our values we are keen to reflect the diversity of UK society at every level within our organisation. We welcome applications from all sections of the community including from people with lived-experience and/or knowledge of disability or social exclusion. If you have accessibility requirements and would like information in a different format please contact our HR Service Centre to make alternative arrangements.

Shaw Trust reserve the right to close this vacancy early if sufficient applications are received. 

Purpose of Role

Dig Deep believes every resident in Kenya has a fundamental right to access clean water, safe toilets and good hygiene. Where we work in Kenya, 8 out of 10 people lack access to clean water and sanitation. 

The successful applicant will be joining the Dig Deep Challenges team; the charity’s not-for-profit trading arm which provides once in a lifetime challenge events for volunteer fundraisers to undertake whilst raising the funds for Dig Deep's charitable objectives. Since its formation, it has supported over 2,000 volunteers in taking on challenge events in East Africa, like Kilimanjaro and Mount Kenya, as well as in the UK and it continues to fund our Kenyan team who are helping to accelerate access to water, sanitation and good hygiene for over 1 million people in Bomet County, Kenya.

You will be a central part of this challenges team, ensuring that we recruit and support excellent new volunteer fundraisers onto our challenge events, helping to deliver unforgettable experiences for our supporters and building strong relationships to help foster long term support.

KEY RESPONSIBILITIES 

1: Recruitment of Challenge fundraisers 

• Helping to implement national recruitment campaigns for new fundraisers that meet our recruitment targets.

• Helping to develop and deliver inspiring and informative training for Team Leaders to guide them through an effective recruitment campaign.

• Delivering confident challenge recruitment presentations and webinars to a diverse range of audiences across the country.

• Supporting the expansion of the challenges programme with new UK/European event offerings.

2: Fundraiser Support and Development

• Building excellent relationships with fundraisers to help them meet their fundraising targets, engaging them in our work and helping to foster longer term support.

• Providing consistent and excellent supporter care to all fundraisers, supporting their personal and professional development and ensuring they have an unforgettable experience.

• Providing engaging fundraising training sessions to fundraising teams, in person and virtually, to assist them in reaching and surpassing their fundraising goals.

• Encouraging and assisting Team Leaders in promoting good team unity and togetherness.

3: Social Media and Communication

• Managing the front of house communication channels with current and prospective supporters. 

• Responding to or redirecting all questions, queries or proposals which come in via email, phone and social media.

• Maintaining open and regular communication with all challenge fundraisers in line with our monthly fundraiser support strategy.

4: Data and Administration

• Ensure that the supporter database is monitored and updated to maintain accuracy and integrity of CRM data in line with data protection best practice.

Person Specification

Essential

Demonstrable experience (paid or voluntary) in fundraising, event management or customer service

Understanding of digital marketing and social networking

Creative, imaginative and inspiring attitude towards fundraising

Confident at presenting (in person and virtually) and networking with community and University audiences

Strong written and oral communication skills

Ability to work within a remote working team

Excellent organisation and time management skills

Desirable 

Completion of at least one fundraising challenge event (e.g. fundraising for and climbing Kilimanjaro)

University experience

Experience within a Raising & Giving Society (ideally as committee member)

CRM database experience

HOW TO APPLY

You can only be considered for this role if you meet the essential criteria in the person specification. 

To apply for this role please submit your CV and a one page cover letter demonstrating why you would be good for this role and expanding in more detail any relevant experiences to satisfy the essential criteria.

The application closing date is 6th February 2022.

Do you want to combine a love of developing people with a passion for Canine welfare? This is a unique opportunity for a “two Paw” role combining leading a small team alongside delivering dog safety workshops to people in the community. Building on your current leadership experience you could help make a real difference.

Dogs Trust is the largest dog welfare charity in the UK with a nationwide network of rehoming centres, charity shops and education providers. Our ambitions are to continue to care for over 9000 dogs in our centres, to have over 20,000 dogs bring their owners to Dog School and to visit over 3000 establishments delivering our educational message to over 400,000 learners every year. We never put a healthy dog down and our prevention work is paramount in our strategy to achieve this.

Within the Dogs Trust Canine Behaviour and Research directorate sits the Community Education and Engagement Department. This is made up of UK wide, regionally focussed teams with a mixture of expertise, including training and behaviour, teaching, education and campaigning. The Department is core to the mission of Dogs Trust, with an aim of identifying and preventing the issues faced by dogs and owners which commonly result in relinquishment or early euthanasia using a range of Human Behaviour Change based interventions.

You will be responsible for day-to day management of a passionate team focused on helping people and dogs, through honest conversations and using a resourceful approach to bring out the best in others, you will be regularly identifying people management and development needs while also conducting regular appraisals in the team. Working closely with the Area Manager you will support the recruitment and induction of new colleagues ensuring they are fully committed to living the values and behaviours of Dogs Trust.

You will also help us to educate young people and their caregivers though delivering workshops. These focus on educating children and the wider community by increasing knowledge and introducing key values to change attitudes about dog ownership and overall canine welfare. Ultimately ensuring that society, as a whole, knows how to behave safely around dogs.

An experienced team manager you will have a recognised teaching qualification and experience of delivering confidently and passionately. You'll have plenty of passion and enthusiasm as well a basic understanding of the aims and objectives of Dogs Trust.

So, if you are interested in working in dynamic, forward-thinking teams, in an organisation at the forefront of dog welfare, where you will have opportunities for furthering your skills with continuing professional development, what are you waiting for apply now!

While based at home you need to travel to South Wales and Bristol on a monthly basis.

Please note - an enhanced Disclosure & Barring Service Check (DBS) will be required for this role.

Are you an excellent administrator and organiser?  Are you brilliant at building relationships and enjoy getting stuff done? If ‘Yes’, then you could be our next Programme Officer. You enjoy having oversight and administer a training programme from start to finish, you can see yourself emailing mentors to introduce them to our Fellows one minute, then speaking to a prospective Fellow on the phone to see if they are the right fit the next and booking facilitators for the upcoming training session and ensuring that the attendees have all the materials they need. 

Working alongside the CEO and Founder the Programme Officer will lead the administration, promotion, planning, organisation and delivery of our training and development, specifically our Award-Winning Leaders Plus Fellowship programme along with our annual programme of events with our wider stakeholders.  You will play a pivotal role in supporting us to grow the Leaders Plus Fellowship Programme so that we can support more leaders with young children to progress their careers and drive positive change for others. In doing this you will provide first-class end-to-end administrative support to the team and ensure our stakeholders have seamless experiences with us.  You will enjoy trialling and learning new ways of doing things to offer the most efficient and effective administrative solutions to the team.

Key Responsibilities

Programme Delivery & Administration

• Manage all programme logistics using project management skills to manage a complex programme of annual events and workshops running simultaneously
• Book and liaise with venues (where and when relevant)
• Support the selection and onboarding processes of new Fellows including interviewing Fellows where required
• Arranging interviews with Fellows and conducting focus groups
• Ensuring Fellows have the right information about programme content at regular stages of their programme lifecycle
• Enter data from evaluation surveys and analyse feedback to establish programme impact
• Act on feedback to ensure we are improving the quality of our processes and programmes wherever possible.
• Checking the office inbox – handling website & social media queries
• Data entry into CRM system ensuring GDPR compliance
• Manage and maintain Application Form system

Invoice processing and administration

• Oversee and track invoicing processes, ensuring all invoices are authorised for payment and processed in a timely manner
• Query and reconcile invoices and purchase orders
• Data entry to ensure meticulously tracking of spend against programme budgets

Promotion activity to support programme growth.

• Build partnerships with diverse networks of supporters to promote the Fellowship Programme and the work of Leaders Plus
• Market and advertise to our target groups to generate applications for our Fellowship.
• Support with sourcing and securing PR opportunities via publications aimed at parents, gender networks, HR Directors, & Diversity and Inclusion experts
• Organise and run webinars to generate interest and enthusiasm for the Fellowship and recruit applicants to it

Administrate and oversee Mentor recruitment and engagement activity

• Source and recruit the required number of senior leader mentors required for each Fellowship cohort
• Communicate with the senior leader mentors

Event Management

• Scheduling and overseeing the annual programme of events
• Source speakers and facilitators and prepare appropriate briefings
• Liaising with attendees, and speakers and being a welcoming presence on the day – virtually or in person
• Booking and arranging travel and catering for events (when appropriate)
• Administrative oversight of events to include pre-event planning, on the day event administration and moderation, post event review and feedback capture
• Trial new event formats be creative with tech that supports a virtual experience
• Measure, track and report on event conversion/ROI, ensuring leads are followed up with correctly
  Manage follow up communications with event attendees
• Running and monitoring event sign up systems

Contribute to the wider success and growth of Leaders Plus

• Find speaking opportunities for the CEO and support the Programme Director with reaching out to employers
• Contribute to the ongoing development of our Fellowship, finding ways to help it scale further and reach more people nationally

• Support team to build the Alumni and Mentor engagement strategy
• Support team efforts to ensure Diversity and Inclusion in all that we do
• Commit to team culture, planning and strategy days
• Support overall team with growing social media channels

Who We Are

Open Doors is a Christian charity that is looking to recruit active, practising Christians to help meet the growing needs of the persecuted church worldwide. Hostility, violence and abuse of Christians around the globe is on the increase. Open Doors works in over 60 countries to ensure that those facing such persecution are not forgotten, but can stand strong to serve their communities and give life.

Job Summary

To lead the Caseload Calling Team as they seek to identify, cultivate and steward existing and potential Open Doors Churches and volunteers across the UK&I, so that they are motivated and equipped to give, act, pray and volunteer for the persecuted church. 

The post holder will take part in all tasks associated with maintaining effective and inspiring one-to-one contact with church leaders and representatives, through a variety of channels. They will provide exceptional support to our  volunteers in every communication and will add value to their experience by inspiring, involving, connecting, celebrating and praying with them.

The post holder will be responsible for the planning and delivery of the daily Caseload Calling Team workload, as well as the delivery of ad-hoc church calling campaigns. They will also be responsible for developing individual team members and developing a positive culture and ethos within the team. They will help to facilitate regional Open Doors events, working closely with regional Church Relationship Managers.

This role will be responsible for the lead qualification of churches across the UK, working with Church Relationhsip Managers, marketing and other channel where church leads are generated. It will be the Team Leader’s role to establish and maintain a system that enables leads to be picked up quickly and to assess these churches to gauge a level of warmth and potential to collaborate with Open Doors. 

About the Team

Reporting to the Strategic Relations Operations Manager, you will have line and task management of the Caseload Calling Team Members.

Hours

37.5 hours per week. Usually worked between 8.00am to 6.00pm Monday to Friday. This position involves some evening and weekends at conferences and events for which TOIL (time off in lieu) may be claimed.

Responsibilities and Requirements

Leadership and Line Management:

• Build, lead and develop an effective team, motivating and inspiring them collectively and individually

• Maximise volunteer experience and involvement with Open Doors and creatively explore new ways of interacting with our volunteers

• Meet with direct reports every 2 – 4 weeks, as appropriate for 1:1s, to support and guide them in their role and address any work-related issues
• Attend relevant meetings and provide relevant experience from volunteers and the team; capture and condense information that is relevant to the caseload calling team
• Run weekly check-ins and regular team meetings to keep individual team members up to date
• Manage workload and priorities to ensure that resources are effectively utilized and balanced appropriately
• Be involved in team recruitment, the professional development of each team member and thrive reviews to ensure the success of the team
• Create and maintain a handbook for the caseload calling team, which contains all the processes and procedures to fulfil the role and should be used primarily as an induction document for new staff, but also as a key reference point for existing staff

Organisation and Operations:

• Be fully involved and participate in the daily operation of the team as well as supporting other departments, as required. Develop operational targets, such as to connectedness with churches and volunteers in the region
• Develop new initiatives, systems and departmental  processes, in liaison with the strategic relations team, that will facilitate effective and efficient operations and maintain agreed standards:
  • Researching and developing appropriate software to facilitate team/data base interface
  • Work volunteer channel leads and regional managers on processes that can work across all our national bases.
  • Develop processes to measure, monitor, analyse statistics and evaluate the work of the team and the level and appropriateness of the service experienced by the churches we serve, seeking to continually improve the experience of our volunteers; being accountable for ensuring data is recorded, reported and used to keep track of the number and types of calls and emails made and received within the team
  • Provide updates and information to the operational leadership team as required
• Monitor and assume responsibility for the lead qualification process, including the effective management church journeys and the lifecycle of churches within Open Doors
• Be responsible for analysis and compilation of call and email data on a regular basis, recognising trends and highlighting anomalies
• Have good working knowledge of CRM and how best practice can be used in a contact centre setting
• Plan, implement and oversee ongoing church outbound calling campaigns, including welcome calls, appreciation calls; report on these weekly and analyse trends

• Liaise with the volunteer development manager, church relations managers and volunteer channel leads to ensure that volunteers are being developed and supported in an effective manner
• Work closely with regional managers and events coordinators to ensure regional events are set up and run smoothly

Church qualification and caseload

• All team members provide tailored support for churches, advising them about current campaigns, resources and ways of furthering their involvement.
• To work with the team, following processes to assess a church’s warmth to Open Doors
• To establish a rapport with churches in your region that give, act and pray for Open Doors

The above job description is a guide to the work the job holder may be required to undertake but does not form part of the contract of employment and may change from time to time to reflect changing circumstances. 

Applying your Christian faith to this role

Because of the essential Christian context in which the role will be performed, the role is subject to an occupational requirement under the Equality Act that the post-holder be a practising Christian. Each working day will involve collective prayer and worship, together with shared reflections on the work of Jesus Christ. All members of staff at Open Doors are expected to actively participate in this shared time and members of staff take it in turns to lead the act of collective worship.

There will be many ways you will be able to apply your Christian faith and the outworking of your faith to the context of Open Doors. The list below gives some of the expectations of this role but is not exhaustive or intended to limit you:

• Contributing to and leading daily devotions (this can be for the whole team or just smaller, departmental groups)
• Participating in retreats, days of prayer and fasting etc.
• Committing to private prayer for the work associated with this role, your direct reports and closest colleagues
• Working in such a way so as to reflect biblical principles of leadership and service
• Applying biblical principles of godly stewardship to operational responsibilities
• To be open and obedient to god’s voice and direction in relation to any strategic matter and to always seek his will above all else

Limits of Authority

To operate within the ethos and aims of Open Doors, adhering to budget parameters and the Open Doors’ confidentiality agreement.

Who You Are

You will demonstrate the following essential criteria for this role:

Culture

• Committed Christian who is completely in sympathy with the calling and mission of Open Doors
• Commitment to Open Doors’ core values

Competency

• Excellent interpersonal skills and ability to deal with a wide cross section of people
• Strong leadership skills
• Experience of working with church leaders and volunteers
• Experience of management, ideally staff, or, of volunteers, including recruitment and development of people
• Experience of developing and documenting operational practices
• Experience of communicating with people over the telephone, in a similar role
• Significant experience of working in a customer service/supporter relations environment 
• Ability to motivate and inspire others and foster an enthused and effective working environment
• Ability to analyse statistics or other data and draw meaningful conclusions
• Strong IT skills, including MS office and databases
• Excellent verbal and written communication skills and proven ability to communicate and relate effectively to different target audiences
• High level of accuracy and attention to detail especially in relation to data input
• Demonstrate broad understanding of the church/christian community throughout the UK and ireland
• Experience of working collaboratively across teams
• Ability to think strategically and innovatively and adapt to changing circumstances/needs
• Experience of handling complaints sensitively and competently

Character

• Able to work effectively under pressure
• Responsible, positive and mature outlook
• Excellent listening skills
• High level of discernment and emotional intelligence
• Passionate about supporting the UK church and the global persecuted church

Enhanced disclosure information may be requested from the DBS in the event of a successful application.

SUPPORTER ENGAGEMENT AND INCOME GENERATION OFFICER, FUNDRAISING AND COMMUNICATION TEAM, REMOTE WORKING, PERMANENT, 37 HPW, FRWK12 £25,219 - £27,689

This is an exciting opportunity to join the Fundraising and Communications Team at Framework in a new role that will lead Frameworks fundraising activity in Lincoln, Lincolnshire and North Lincolnshire.  You will work alongside the fundraising team, in particular the Digital Communications and Fundraising Officer, the Events and Digital Events Fundraiser and the Supporter Engagement and Income Generation Team.

You will:

• Develop and manage new fundraising relationships in Lincolnshire – the role will take the lead on both community and corporate fundraising and will work with specific colleagues to deliver local events and digital campaigns.

• Deliver excellent stewardship to your supporters in Lincolnshire ensuring a high standard of interaction and record keeping 

• Be able to write motivating and engaging copy for emails and campaigns that leads to a growth in supporters and mailchimp subscribers.

The person we are looking for will need to be a confident communicator who can inspire potential supporters. You will liaise with Framework services in Lincolnshire to manage Gifts in Kind and take the care of the thanking process. Local knowledge of Lincolnshire would be an advantage but is not essential.

The successful candidate will be a tenacious and determined self-starter who enjoys contributing to the achievement of team goals and a curiosity to investigate and apply emerging trends. They will have a passion for social justice and, ideally, a working knowledge of the charity sector. 

Framework supports more than 18,000 homeless and vulnerable people each year across Derbyshire, Lincolnshire, North Lincolnshire, Nottinghamshire and Sheffield and you’re likely to live in one of these areas.

Interviews will be held on Wednesday 23rd February

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

To protect the health & wellbeing of those receiving support from Framework, colleagues and the wider community, any job offer is conditional upon the prospective post-holder having been vaccinated against Covid-19, or agreeing to do so during the first six months in the post, except where such a requirement would be unreasonable in the circumstances.

98% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application.

NO AGENCIES PLEASE

The role

Crohn’s & Colitis UK raised over £6 million this year. Our Supporter Engagement Team provides exemplary customer care to every donor, fundraiser, member and supporter, ensuring that they feel valued and are thanked in an innovative, tailored and appropriate way. As we continue to grow our income our customer care processes will become increasingly important. Stewardship of our growing community will be vital to our success as we keep donors, fundraisers and members engaged in our work and motivated to continue to support us.

Your role will be to engage and inspire through the provision of the highest-quality supporter journeys. You will be creative and innovative in delivering tailored stewardship to encourage repeat support and commitment from members of our community. Your supporter engagement activities are integral to achieving our strategic Income Generation priorities, including raising funds from supporters through exceptional standards of customer care, using high quality information, continuous learning and the development of our supporter care services. As a team manager, you will develop and implement excellent internal processes to ensure supporter stewardship and donor management is robust, consistent and of the highest quality.

About you

You will: 

• be a talented, experienced supporter care professional, adept at building strong relationships fast.
• have the ability to multi-task, be organised, diplomatic, and value collaboration with colleagues and connection with supporters.
• be an experienced manager with the ability to mentor and coach your team.
• be familiar with developing motivational communications via letter, email, social media and telephone in order to inspire and engage audiences.
• have experience of implementing highly impactful stewardship techniques.   

If you like the sound of this position and think you have what we are looking for then it would be great to hear from you.

The future

The charity is at a really exciting point. We are in excellent financial health and moving to a new strategy which will give you the chance to put a personal stamp on the actions we are taking to improve the quality of life for people with Crohn’s and Colitis. 

Looking to gain hands-on experience in the charity sector?

Driven to support people seeking asylum who’ve survived cruelty or human trafficking?

Then the Helen Bamber Foundation’s Kickstart Programme is for you!

This role involves…

• Liaising with clients’ solicitors to ensure that HBF’s legal records are up-to-date

• Reading and summarising basic legal documents to extract relevant information.

• Collecting and drafting legal case studies and timelines.

We are looking for someone who is…

• Organised

• Detail-oriented

• Thorough

• Empathetic

You will be a good fit for this role if you enjoy…

• Reading, absorbing and synthesising new information.

• Learning more about the UK legal system.

• Identifying gaps in information and finding the relevant information to fill them.

We are an equal opportunities and Living Wage employer. We are committed to recruiting diverse candidates as we are keen for our team to reflect the communities we serve and the wider community we work in. We particularly welcome BAME applicants and applicants with lived experience of claiming asylum.

We encourage applicants to consider caring responsibilities, volunteering, and other non-paid experiences in addition to traditional work experience when making their application.

Background

The Helen Bamber Foundation (HBF) is a pioneering Human Rights charity supporting refugees and asylum seekers who are the survivors of extreme human cruelty. The people we work with have been subjected to atrocities including state-sponsored torture, human trafficking, religious and political persecution, forced labour, sexual exploitation, and gender-based and ‘honour-based’ violence. Recognising the complexity of each client’s suffering and needs, HBF offers specialist services within a Model of Integrated Care encompassing: therapy; medical advice; legal protection; counter-trafficking support; housing and welfare advice; and community and integration.

HBF exists to ensure that all survivors of trafficking and torture are free, safe, physically and mentally healthy, are protected from re-victimisation, detention and poverty, and have the ability and agency to integrate in and contribute to the communities around them. HBF uses its unique expertise to drive change and improve practice and policy for all survivors.

HBF’s Kickstart programme

The DWP’s Kickstart programme has enabled HBF to create five Administrator roles: 6-month placements for 25 hours a week, paid at the London Living Wage, with a comprehensive package of learning and development support alongside the day-to-day professional development you will get through carrying out tasks in your team.

Approximately 6-9 hours each week will be dedicated to your professional development. The employability support for our Kickstarters includes:

• Weekly 1-2-1 support with an experienced line manager
• Weekly peer coaching with other Kickstarters
• Daily learning journal to reflect on personal development
• Weekly group project working together with other Kickstarters
• Weekly facilitated group reflection sessions with other Kickstarters
• Monthly 1-2-1 development sessions with the Kickstart programme manager
• Fortnightly training sessions on various topics, including goal setting and job hunting

All HBF Kickstart placements are predominantly administrative, with no pre-requisite training or expertise required to carry out the roles. Depending on progress and individual interests, we will also provide role-specific training to begin to involve you in more specialised or complicated areas of work within your team.

HBF Kickstart roles will involve a range of tasks, activities and responsibilities, with certain roles involving some managed exposure to highly sensitive and traumatic content. Where this happens, it will be guided by an experienced staff member line managing the Kickstarter, but in these roles, it is important that Kickstarters are prepared for and feel comfortable with this element of the work.

How to apply

All applicants for a Kickstart job at HBF must meet the Kickstart programme criteria (16–24-year-olds on Universal Credit) and be referred to us by their Job Centre work coach. We cannot accept applications from individuals without the right to work in the UK.

The deadline for applications is Monday 14th February at 9am and interviews are scheduled for Monday 21st - Monday 28th February. The successful candidate will start on Tuesday 22th March 2022. All offers of employment will be subject to a DBS criminal record check at Standard level.

For more details about the role and its responsbilities, please refer to the attached job description.

Looking to gain hands-on experience in the charity sector?

Driven to support people seeking asylum who’ve survived cruelty or human trafficking?

Then the Helen Bamber Foundation’s Kickstart Programme is for you!

This role involves…

• Contributing to the recruitment, induction, and development of volunteers.

• Supporting with the accurate monitoring and evaluation of volunteering at HBF.

• Working with volunteers to build opportunities for social engagement across the team.

We are looking for someone who is…

• Methodical

• Friendly

• Organised

• Creative

You will be a good fit for this role if you enjoy…

• Building relationships and understanding what makes people tick.

• Creating and implementing systems and processes.

• Seeing and supporting people to take on new challenges and grow.

We are an equal opportunities and Living Wage employer. We are committed recruiting diverse candidates as we are keen for our team to reflect the communities we serve and the wider community we work in. We particularly welcome BAME applicants and applicants with lived experience of claiming asylum.

We encourage applicants to consider caring responsibilities, volunteering, and other non-paid experiences in addition to traditional work experience when making their application.

Background

The Helen Bamber Foundation (HBF) is a pioneering Human Rights charity supporting refugees and asylum seekers who are the survivors of extreme human cruelty. The people we work with have been subjected to atrocities including state-sponsored torture, human trafficking, religious and political persecution, forced labour, sexual exploitation, and gender-based and ‘honour-based’ violence. Recognising the complexity of each client’s suffering and needs, HBF offers specialist services within a Model of Integrated Care encompassing: therapy; medical advice; legal protection; counter-trafficking support; housing and welfare advice; and community and integration.

HBF exists to ensure that all survivors of trafficking and torture are free, safe, physically and mentally healthy, are protected from re-victimisation, detention and poverty, and have the ability and agency to integrate in and contribute to the communities around them. HBF uses its unique expertise to drive change and improve practice and policy for all survivors.

HBF’s Kickstart programme

The DWP’s Kickstart programme has enabled HBF to create five Administrator roles: 6-month placements for 25 hours a week, paid at the London Living Wage, with a comprehensive package of learning and development support alongside the day-to-day professional development you will get through carrying out tasks in your team.

Approximately 6-9 hours each week will be dedicated to your professional development. The employability support for our Kickstarters includes:

• Weekly 1-2-1 support with an experienced line manager
• Weekly peer coaching with other Kickstarters
• Daily learning journal to reflect on personal development
• Weekly group project working together with other Kickstarters
• Weekly facilitated group reflection sessions with other Kickstarters
• Monthly 1-2-1 development sessions with the Kickstart programme manager
• Fortnightly training sessions on various topics, including goal setting and job hunting

All HBF Kickstart placements are predominantly administrative, with no pre-requisite training or expertise required to carry out the roles. Depending on progress and individual interests, we will also provide role-specific training to begin to involve you in more specialised or complicated areas of work within your team.

HBF Kickstart roles will involve a range of tasks, activities and responsibilities, with certain roles involving some managed exposure to highly sensitive and traumatic content. Where this happens, it will be guided by an experienced staff member line managing the Kickstarter, but in these roles, it is important that Kickstarters are prepared for and feel comfortable with this element of the work.

How to apply

All applicants for a Kickstart job at HBF must meet the Kickstart programme criteria (16–24-year-olds on Universal Credit) and be referred to us by their Job Centre work coach. We cannot accept applications from individuals without the right to work in the UK.

The deadline for applications is Monday 14th February at 9am and interviews are scheduled for Monday 21st - Monday 28th February. The successful candidate will start on Tuesday 22th March 2022. All offers of employment will be subject to a DBS criminal record check at Basic level.

For more details about the role and its responsbilities, please refer to the attached job description.

Looking to gain hands-on experience in the charity sector?

Passionate about supporting asylum seekers and refugees who survived human cruelty?

Then the Helen Bamber Foundation’s Kickstart Programme is for you!

This role involves…

• Researching service providers who could be of benefit to HBF clients.

• Liaising with external contacts to build relationships and partnerships.

• Organising logistics of educational or training sessions for clients.

We are looking for someone who is…

• Creative

• Methodical

• Organised

• Empathetic

You will be a good fit for this role if you enjoy…

• Building relationships and understanding what makes people tick.

• Trying things out to see if they will work and learning from what doesn’t work.

• Organising events and their logistics.

We are an equal opportunities and Living Wage employer. We are committed recruiting diverse candidates as we are keen for our team to reflect the communities we serve and the wider community we work in. We particularly welcome BAME applicants and applicants with lived experience of claiming asylum.

We encourage applicants to consider caring responsibilities, volunteering, and other non-paid experiences in addition to traditional work experience when making their application.

Background

The Helen Bamber Foundation (HBF) is a pioneering Human Rights charity supporting refugees and asylum seekers who are the survivors of extreme human cruelty. The people we work with have been subjected to atrocities including state-sponsored torture, human trafficking, religious and political persecution, forced labour, sexual exploitation, and gender-based and ‘honour-based’ violence. Recognising the complexity of each client’s suffering and needs, HBF offers specialist services within a Model of Integrated Care encompassing: therapy; medical advice; legal protection; counter-trafficking support; housing and welfare advice; and community and integration.

HBF exists to ensure that all survivors of trafficking and torture are free, safe, physically and mentally healthy, are protected from re-victimisation, detention and poverty, and have the ability and agency to integrate in and contribute to the communities around them. HBF uses its unique expertise to drive change and improve practice and policy for all survivors.

HBF’s Kickstart programme

The DWP’s Kickstart programme has enabled HBF to create five Administrator roles: 6-month placements for 25 hours a week, paid at the London Living Wage, with a comprehensive package of learning and development support alongside the day-to-day professional development you will get through carrying out tasks in your team.

Approximately 6-9 hours each week will be dedicated to your professional development. The employability support for our Kickstarters includes:

• Weekly 1-2-1 support with an experienced line manager
• Weekly peer coaching with other Kickstarters
• Daily learning journal to reflect on personal development
• Weekly group project working together with other Kickstarters
• Weekly facilitated group reflection sessions with other Kickstarters
• Monthly 1-2-1 development sessions with the Kickstart programme manager
• Fortnightly training sessions on various topics, including goal setting and job hunting

All HBF Kickstart placements are predominantly administrative, with no pre-requisite training or expertise required to carry out the roles. Depending on progress and individual interests, we will also provide role-specific training to begin to involve you in more specialised or complicated areas of work within your team.

HBF Kickstart roles will involve a range of tasks, activities and responsibilities, with certain roles involving some managed exposure to highly sensitive and traumatic content. Where this happens, it will be guided by an experienced staff member line managing the Kickstarter, but in these roles, it is important that Kickstarters are prepared for and feel comfortable with this element of the work.

How to apply

All applicants for a Kickstart job at HBF must meet the Kickstart programme criteria (16–24-year-olds on Universal Credit) and be referred to us by their Job Centre work coach. We cannot accept applications from individuals without the right to work in the UK.

The deadline for applications is Monday 14th February at 9am and interviews are scheduled for Monday 21st - Monday 28th February. The successful candidate will start on Tuesday 22th March 2022. All offers of employment will be subject to a DBS criminal record check at Basic level.

For more details about the role and its responsbilities, please refer to the attached job description.

Looking to gain hands-on experience in the charity sector?

Passionate about supporting asylum seekers and refugees who survived human cruelty?

Then the Helen Bamber Foundation’s Kickstart Programme is for you!

This role involves…

• Booking appointments for clients.

• Coordinating documentation for HBF’s contractors.

• Updating HBF’s signposting resources for clients and potential clients.

We are looking for someone who is…

• Creative

• Process-oriented

• Empathetic

• Thorough

You will be a good fit for this role if you enjoy…

• Carrying out research to find appropriate resources.

• Learning about and using multi-step systems and processes.

• Collaborating with multi-disciplinary departments

We are an equal opportunities and Living Wage employer. We are committed recruiting diverse candidates as we are keen for our team to reflect the communities we serve and the wider community we work in. We particularly welcome BAME applicants and applicants with lived experience of claiming asylum.

We encourage applicants to consider caring responsibilities, volunteering, and other non-paid experiences in addition to traditional work experience when making their application.

Background

The Helen Bamber Foundation (HBF) is a pioneering Human Rights charity supporting refugees and asylum seekers who are the survivors of extreme human cruelty. The people we work with have been subjected to atrocities including state-sponsored torture, human trafficking, religious and political persecution, forced labour, sexual exploitation, and gender-based and ‘honour-based’ violence. Recognising the complexity of each client’s suffering and needs, HBF offers specialist services within a Model of Integrated Care encompassing: therapy; medical advice; legal protection; counter-trafficking support; housing and welfare advice; and community and integration.

HBF exists to ensure that all survivors of trafficking and torture are free, safe, physically and mentally healthy, are protected from re-victimisation, detention and poverty, and have the ability and agency to integrate in and contribute to the communities around them. HBF uses its unique expertise to drive change and improve practice and policy for all survivors.

HBF’s Kickstart programme

The DWP’s Kickstart programme has enabled HBF to create five Administrator roles: 6-month placements for 25 hours a week, paid at the London Living Wage, with a comprehensive package of learning and development support alongside the day-to-day professional development you will get through carrying out tasks in your team.

Approximately 6-9 hours each week will be dedicated to your professional development. The employability support for our Kickstarters includes:

• Weekly 1-2-1 support with an experienced line manager
• Weekly peer coaching with other Kickstarters
• Daily learning journal to reflect on personal development
• Weekly group project working together with other Kickstarters
• Weekly facilitated group reflection sessions with other Kickstarters
• Monthly 1-2-1 development sessions with the Kickstart programme manager
• Fortnightly training sessions on various topics, including goal setting and job hunting

All HBF Kickstart placements are predominantly administrative, with no pre-requisite training or expertise required to carry out the roles. Depending on progress and individual interests, we will also provide role-specific training to begin to involve you in more specialised or complicated areas of work within your team.

HBF Kickstart roles will involve a range of tasks, activities and responsibilities, with certain roles involving some managed exposure to highly sensitive and traumatic content. Where this happens, it will be guided by an experienced staff member line managing the Kickstarter, but in these roles, it is important that Kickstarters are prepared for and feel comfortable with this element of the work.

How to apply

All applicants for a Kickstart job at HBF must meet the Kickstart programme criteria (16–24-year-olds on Universal Credit) and be referred to us by their Job Centre work coach. We cannot accept applications from individuals without the right to work in the UK.

The deadline for applications is Monday 14th February at 9am and interviews are scheduled for Monday 21st - Monday 28th February. The successful candidate will start on Tuesday 22th March 2022. All offers of employment will be subject to a DBS criminal record check at Standard level.

For more details about the role and its responsbilities, please refer to the attached job description.