Community Manager Jobs

Swyddog Datblygu Cymunedol-Cymru

Rydym am recriwtio Swyddog Datblygu Cymunedol dwyieithog yng Nghymru. Bydd y rôl hon yn ymgysylltu â phartneriaid a rhanddeiliaid allweddol, gan ddarparu cymorth, hyfforddiant ac addysg wedi'u teilwra i greu cymunedau mwy diogel o ran hunanladdiad. Bydd ffocws cychwynnol y gwaith hwn yn Sir Gaerfyrddin.

Yr hyn y byddwch yn ei wneud:

Nodi, datblygu a chynnal partneriaethau effeithiol gyda chymunedau lleol, gwirfoddolwyr a phartneriaid allweddol ar draws yr ardal i ymgysylltu â nhw i atal hunanladdiad yn yr ifanc.

Hyrwyddo atal hunanladdiad yn rhagweithiol gan gynnwys codi proffil PAPYRUS ac ymgysylltu â'r rhai y mae hunanladdiad yn yr ifanc yn effeithio arnynt yn bersonol.

Arfogi ystod eang o randdeiliaid i’w galluogi i greu cymunedau hunanladdol-diogel cynaliadwy trwy ddarparu cymorth, hyfforddiant ac addysg wedi’u teilwra.

Cyflwyno nwyddau hyfforddi a chodi ymwybyddiaeth yn Gymraeg a Saesneg i amrywiaeth o grwpiau gan gynnwys gweithwyr proffesiynol, rhieni, pobl ifanc, gwirfoddolwyr a hyfforddwyr eraill.

Cyfrannu at ddatblygu ac adolygu prosiectau, a chynhyrchion addysg a hyfforddiant, yn unol â'r cynllun strategol.

Cyfrannu at a hyrwyddo ymgyrchoedd, hyfforddiant a chyfleoedd fel yr amlinellir yn y Cynlluniau Ardal a Strategol.

Cynrychioli’r elusen mewn digwyddiadau gan gynnwys cynadleddau, paneli, gweithgorau a thrwy sianeli cyfryngau yn ôl yr angen.

I fod yn llwyddiannus yn y rôl hon bydd gennych:

Profiad blaenorol o weithio mewn lleoliad cymunedol, cyflwyno sesiynau gwybodaeth a hyfforddiant yn Gymraeg a Saesneg ac arwain gweithdai, neu weithgareddau addysgol.

Hanes profedig o rwydweithio ac adeiladu a rheoli perthnasoedd effeithiol, gan deilwra'r dull gweithredu i ddiwallu anghenion gwahanol y gynulleidfa.

Profiad fel Hyfforddwr ASIST cymwys neu barodrwydd i ennill cymhwyster a phrofiad.

Profiad o ddefnyddio eich menter eich hun a chreadigedd i ddatblygu prosiect, rhaglen neu faes gwaith.

Y gallu i deithio i wahanol leoliadau ledled Cymru a'r DU yn ehangach i fynychu cyfarfodydd, digwyddiadau ac weithiau i ddarparu hyfforddiant.

Cyflog: £29,269 y flwyddyn (Graddfa NJC SCP 18) yn symud ymlaen fesul gris i £32,076 y flwyddyn (Graddfa NJC SCP 23)

Oriau: 36 awr yr wythnos. Rydym yn croesawu ceisiadau rhannu swydd.

Lleoliad: Caerfyrddin, Caerdydd, Aberystwyth neu Gonwy gyda theithio rheolaidd ledled Cymru.

Contract: Parhaol

Buddion: Byddwch yn derbyn 28 diwrnod o wyliau blynyddol ynghyd â Gwyliau Banc (pro rata ar gyfer gweithwyr rhan amser), trefniadau gweithio hybrid a hyblyg, cynllun pensiwn deniadol, aelodaeth Simply Health a thâl salwch uwch. Ewch i'n gwefan am fwy o fanylion.

Dyddiad cau: 19.5.2024.

Rydym yn cadw'r hawl i gau'r swydd wag yn gynharach os byddwn yn derbyn digon o geisiadau felly, cyflwynwch eich cais cyn gynted â phosibl.

Mae PAPYRUS wedi ymrwymo i’r egwyddor o gyfle cyfartal mewn cyflogaeth ac mae ei bolisïau recriwtio wedi’u cynllunio i sicrhau na fydd unrhyw ymgeisydd am swydd na gweithiwr yn cael ei drin yn llai ffafriol ar sail oedran, anabledd, ailbennu rhywedd, priodas a phartneriaeth sifil, beichiogrwydd a mamolaeth. , hil, crefydd neu gred, rhyw neu gyfeiriadedd rhywiol.

Mae PAPYRUS wedi ymrwymo i ddiogelu'r holl blant, pobl ifanc ac oedolion mewn perygl sy'n rhyngweithio â'r sefydliad. Mae'r sefydliad yn cydnabod ei gyfrifoldeb i ddiogelu lles y grwpiau hyn sy'n agored i niwed trwy ymrwymiad i weithdrefnau i'w hamddiffyn. Mae'r elusen yn disgwyl i'r holl staff a gwirfoddolwyr gefnogi a hyrwyddo'r ymrwymiadau hyn yn llawn.

We have an exciting opportunity for an experienced Lead Data & Analytics Manager to join our Marketing and Income Generation directorate. You will join us working 35 hours per week for a period of 6 months and in return you will receive a competitive salary of up to £53,353 per annum plus excellent benefits.

Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.

The Data team, based in the Marketing & Income Generation directorate, focuses on data processing, data selections and data analysis. The Data team has grown over the last couple of years due to significant charity growth. The Data Team sits within the newly formed Income Generation Operations team however the data team provides a service to the whole of the Marketing & Income Generation directorate as well as other parts of the organisation.

Responsibilities of our Lead Data & Analytics Manager:

As Lead Data & Analytics Manager, you will support the Head of Data & Analytics in providing the Marketing & Income Generation directorate with the data services required to attain its 10-year strategy by delivering an exceptional and reliable centralized support function across data operations and analytics. You will lead a high performing and specialised Data & Analytics team responsible for developing, maintaining and utilising supporter information systems that adhere to sector-wide best practice and legal requirements as well as ensuring analytics are at the heart of the fundraising decision making.

What we’re looking for in our Lead Data & Analytics Manager:

• Experience of building and leading a high performing and technical Data & Analytics team
• Proven track record of driving key data transformation projects
• Proven experience of developing data systems and processes to increase efficiencies
• Managing external suppliers, including contract management and supplier tendering process
• Excellent understanding of fundraising data operations (including income and data processing and data selections), analytics and compliance

What we can offer you:

• salary of up to £53,353 per annum plus excellent benefits
• generous annual leave entitlement
• contribution pension scheme
• life assurance scheme
• range of health benefits
• Employee Assistance Programme
• and more

Join us as our Lead Data & Analytics Manager and know you are helping to make a real difference to cats and kittens across the UK!

Unfortunately, we cannot accept applications or CVs that are emailed to us directly. Please note any applications received after the closing date may not be responded to.

Closing date: 16th May 2024

Virtual interview date: 29th May 2024

Applications may close before the deadline, so please apply early to avoid disappointment.

Cats Protection is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm.  We expect all employees and volunteers to share this commitment.

ABOUT THE ROLE

We are looking for a Bid Manager and Writer to join our Bid Team, which is part of the wider Development, Marketing, and Communications Department! You will support the delivery of effective business development strategies and activities to achieve organisational growth and to enhance our existing services!

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

You will be responsible for leading on specific competitive tendering and bidding processes on behalf of the group, writing high-quality competitive tenders and proposals, understanding the current market and feeding information to guide strategic planning, and supporting colleagues within the wider group to develop products, funding bids, and proposals!

Working Pattern: 37.5 hours per week, 09:00 - 17:00 Monday to Friday, based in our central office in Islington, with flexible work from home available. You will also be expected to travel across London and the South East, as well as our other locations to attend market engagement and bid related activities and attend regular service visits.

Benefits, including Non-Contractual Perks

• 25 days annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

ABOUT YOU

We're looking for a passionate writer, someone with previous experience writing bids and/or proposals, securing new or existing contracts. We're looking for an effective communicator, with a high attention to detail and quality. You will be passionate about what we do, supporting vulnerable people and understand the complexities of their backgrounds. 
We're looking for a self-starter, someone who can form effective purposeful relationships within the organisation and externally, someone innovative, creative, and able solve problems to support our growth!

OVERVIEW OF KEY RESPONSIBILITIES

Bid Writing and Management

• Lead in all elements of the bidding process which includes writing competitive bids within strict deadlines.
• Identify, research, and communicate opportunities and needs across the organisation, working proactively with colleagues at all levels to identify fundable initiatives.
• Host internal and external briefings and liaise with relevant teams to develop compelling bids which are fit for purpose, realistic, and aligned with organisational needs and aims.
• Lead the development of specific bid responses which includes the structure, content, and responses. Ensure tenders are submitted on time and achieve the highest scores by the evaluator(s).
• Develop and manage an internal network of subject matter experts and bring them into the development and writing process as required.
• Support colleagues in developing presentations, and briefings.

Partnership Building

• Build and maintain effective stakeholder relationships internally throughout the organisation and externally with external partners and organisations.
• Represent Social Interest Group and our subsidiaries in market engagement and events online and in-person and support with all aspects of enhancing and developing our brand.

Organisational Growth

• Identify priorities from strategy and business plans, translating growth plans into effective practices aligned to SIG’s mission, vision, and values.
• Collect and share information relevant to teams involved in Mobilisations and TUPE’s for won bids. Ensure communication is clear, and concise, providing a logical strategy and direction to follow to ensure a smooth transition for new contracts.

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. 

KEY CRITERIA

What we are looking for:

• Previous experience in a similar role with similar responsibilities, this includes a track record of securing new bids and/or retaining existing contracts
• Previous experience in bid/proposal writing, reviewing, and editing
• IT Proficiency, ability to learn new software programs, experience in Microsoft, including Word, Excel, and Outlook
• Ability and willingness to travel and attend market engagement events and to visit services to gain greater understanding of what SIG offers and to inform teams of relevant tender responses
• Ability to create and write engaging content, with proofreading skills
• Proven ability to prioritise and juggle multiple tasks and competing priorities within a fast-paced environment
• Excellent communication skills both written and oral and ability to build relationships
• Ability to review large amounts of information and research materials to inform model development and shape tender responses
• Proficiency in navigating tender portals

What we would like, but not essential:

• Previous experience managing the full bidding process end to end from pre market engagement and contract notification, through to award
• Previous experience working in the same or similar sector

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

WORKING FOR US

ABOUT US

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Our Values

Ambition – Eager to succeed and to accomplish as much as possible for our people

Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential

Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff

Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Community Action Redbridge is a local infrastructure organisation working to create a fairer Redbridge where every one and every community thrives. Our mission is to support strong and resilient communities where people lead happy, healthy and fulfilling lives. 

We are looking for a passionate and experienced programme manager to lead our social prescribing team. In this role, you will be responsible for managing and developing a programme of work that builds on people’s strengths, and draws on the strengths of their communities, to:

• Build individual, family and community resilience 

• Support empowerment and independence

• Reduce social isolation and loneliness 

• Increase choice and control 

• Facilitate inclusion and connectedness

Through gathering insight and data, you will also play an important role in supporting the development of local plans and priorities, helping to ensure that they meet the needs and aspirations of local people. 

The successful candidate will be passionate about the power and potential of communities. You will bring previous experience of asset-based community development and a track record of managing and developing impactful projects.

Please note that this role can be offered on a hybrid basis, with a minimum of 3 days a week in the office.

What it’s like to work at Community Action Redbridge 

We are committed to creating a truly inclusive workplace culture that embraces and celebrates difference. Building a team that reflects the diversity of our communities and brings together a range of experiences, backgrounds and perspectives is essential to the work we do. 

We want Community Action Redbridge to be a safe space for everyone to bring their whole selves to work, where all our employees have the opportunity to thrive, and feel recognised and valued for the work they do. 

We offer some great benefits including 28 days’ annual leave plus public holidays, a free and confidential employee helpline, face-to-face and telephone counselling, an employee discount scheme, and a travel loan and cycle to work scheme.

How to apply 

Please download the application pack on our website and return your completed application via email by 11.59pm on Sunday 5th May 2024.

Interviews are expected to take place the week commencing 13th May 2024.

You will be managing an established income stream that raises important core and project funding for Willen Hospice. In this integral fundraising role, you will have the opportunity to transform our services by working closely with service teams to get unrestricted and restricted grants from Trusts and Foundations. 

With strong communication & relationship-building skills you will report to the Associate Director of Income Generation, working across clinical and support departments and with external partners to write high-calibre, persuasive applications and reports. 

We are looking for someone with a track record of securing funding and two years’ experience in Trusts & Foundation Fundraising, Commercial or Statutory bid writing. 

For a keen fundraiser, Willen Hospice is particularly well loved and appreciated in the locality of Milton Keynes and could provide the ideal place for you to make a real difference. 

In return for your skills and experience, you can expect:- 

• To join a supportive and caring team  
• Generous annual leave entitlement starting at 35 days pro rata (inclusive of statutory and bank holidays)  
• Employer enhanced auto-enrolment pension scheme
• Enhanced maternity, adoption and sick pay provision  
• Ongoing commitment to education and professional development  
• Blue Light Card discounts (with membership)  
• Excellent on-site subsidised catering facilities  
• Access to Employee Assistance Programme  

About the Hospice:  

Set in the tranquil grounds of Willen Lake, Willen Hospice is the leading provider of specialist palliative care within the Milton Keynes area. We offer 24 hour / seven days a week palliative care to people who have advanced disease, caring for people in our Inpatient Unit which accommodates 15 patients and the local community. Our person centred care is delivered with compassion and respect for people’s wishes. We have an expanding Therapeutic & Wellbeing service offering Psychological Wellbeing, Social Care, Physiotherapy, Occupational and Complementary Therapy.  Our dedicated Business Development teams and retail portfolio of shops raise vital funds to deliver this care.  

This appointment is subject to a Basic Disclosure and Barring Service check. 

Join Midlands Air Ambulance Charity as our Community Fundraising Manager!

Are you passionate about making a difference in your community? Do you thrive on building relationships and driving income growth? If so, we want to hear from you.

Key Highlights:

• Salary: £35,000-40,000
• Location: Field-based across Gloucestershire, Herefordshire, Shropshire, Staffordshire, the West Midlands, and Worcestershire
• Working Pattern: Flexibility with hybrid and remote options available

Why Join Us?

• Make an Impact: Your efforts directly contribute to saving lives and supporting communities.
• Career Development: We invest in your growth, providing training and progression opportunities.
• Unique Team Culture: Join a dedicated team passionate about our mission.

Your Role:

As our Community Fundraising Manager, you'll be at the forefront of driving income growth and fostering community relationships. Here's what you'll be doing:

• Lead and inspire our community fundraising team to achieve targets and objectives.
• Develop detailed plans to maximise income from various community streams.
• Champion relationship fundraising, empowering communities to support our cause.
• Identify new fundraising opportunities and partnerships, diversifying our supporter base.
• Collaborate with other teams to maximise fundraising efforts and deliver impactful campaigns.
• Ensure excellent donor care and stewardship, enhancing supporter journeys.

Why Midlands Air Ambulance Charity?

At Midlands Air Ambulance Charity, we're more than just a team; we're a family united by a shared mission. Join us in delivering life-saving services and making a real difference in communities across the Midlands.

Your Story Starts Here:

Ready to take the next step in your fundraising career? Apply now and be part of something extraordinary.

Be the Change. Join Us Today.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?

If the answer to all of these is yes, we want to hear from you.

Job title: Flourish Community Outreach Worker
Hours: 30 hours per week
Salary: £25000 - £26000 per annum, pro rata.
Based: Flexible across our 7 Hertfordshire wellbeing centres

We have a vacancy for a Flourish (Refugee and Asylum Seekers) Comminity Outreach Worker to join our team, supporting refugees and asylum seekers in the community with multiple needs who have mental health as a primary need, through providing advice, information and holistic support.

Complex needs are defined by the National Complex Needs Alliance as a combination of health needs and social needs.

About the Service

‘Flourish’ is a highly flexible and responsive outreach service developed to meet the needs of refugees and asylum seekers in Hertfordshire. The aim of the service will be to support refugees and asylum seekers in the community with multiple needs who have mental health support as a primary need. 

Purpose of Post

• To provide advice, information, onward referral and holistic support to clients with mental ill health.
• Support to build social networks and reduce isolation whilst settling into the Hertfordshire community this includes building a sustainable and empowering peer support network and building confidence and self-esteem.
• To ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
• To remain a source of independent support for all clients.
• Embed a person centred and solution focused approach in all aspects of the role.
• To work in a trauma informed way including awareness of the 6 principles of trauma informed practice, putting the clients emotional and practical needs at the forefront of this work.

Key Responsibilities:

• Working closely with all key delivery partners across the system to ensure the service is responsive, inclusive and easy to access.
• To take allocated referrals from any agencies including the Community Navigators, Borough and District Councils, Herts Help, Housing Providers, Herts Welcomes Refugees, the Refugee Council and self-referrals including walk in contacts at any of the Mind wellbeing centres across the county.
• Hold a caseload of clients, supporting for approx. 10 weeks
• To create a safe space for the individual to be able to explore their feelings and improve their understanding around their mental health.
• To complete a holistic needs assessment.
• Ensure all person centred risk assessments and support plans are completed.
• Proactively recognise the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies.
• Support clients to build their emotional resilience, promoting self-management through building an understanding of their own triggers/coping strategies.
• To provide safeguarding intervention support. This will include responding to problems, which pose an immediate risk.
• To work alongside translators when required to provide a robust package of support for clients.
• To accompany clients to initial visits and appointments as necessary in order to ensure the sustained use of existing support services in the Borough.
• To provide advocacy services to clients experiencing mental ill health.
• To assist clients to access appropriate mental health services, housing/tenancy services and other services according to assessed needs.
• To establish effective pathways across a variety of agencies to maximise and provide effective partnership working, working with other third sector and VCSE organisations to provide signposting and continuity of care.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle is essential for this role.

Closing date for receipt of applications: Applications are being reviewed on an ongoing basis and we reserve the right to close the post once we have reached maximum applications or filled the role.

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities 
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

We are delighted to have been accredited as a Living Wage Employer.

No agencies please.

Hours: This role is available as both a full time and part time role, but the candidate must be available for at least 3 days a week, with the expectation of flexibility in emergencies. The salary is up to GBP £41,000 gross annually, pro-rated based on a full-time equivalent, and dependent on experience.

Remuneration: Up to £41,000 GBP gross annual (pro-rated based on a full-time equivalent salary, and dependent on experience)

Duration: Permanent

Location: UK-Med Office, Manchester, UK (hybrid working available)

Applications from people with an existing legal right to work in the UK are only accepted.

Are you an experienced Press & PR Manager with extensive experience in media relations that has the capability to increase the visibility of our campaigns and expand our audiences?

UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.

We are looking for a proactive and energetic media professional with a great eye for a story.

When emergencies happen, we get expert health teams to where they’re needed fast. You will be at the heart of telling our incredible story – securing media coverage in response to global events.

Our strategy is to become the ‘go to’ emergency health charity for supporters, donors and the media when disasters and emergencies strike. We have ambitious plans to reach and engage larger audiences to support our life-saving work.

In the past 12 months we have received substantial media attention for our emergency work in Gaza, Ukraine, and Turkey. This includes features on primetime television such as BBC’s The One Show, segments on national news, front page of national broadsheets, regular appearances on BBC Radio 4, and pieces in quality newspapers such as The Times and The Guardian.

You will work within the Fundraising and Communications directorate. We are small and ambitious team who has achieved significant success in driving profile and engagement to inspire support from the public.

We offer a competitive salary and benefits along with a friendly working environment and the opportunity to make a real difference through humanitarian work.

How to apply

We strongly recommend that you read the Candidate Information Pack - Press & PR Manager - April 2024 before applying for this role.

To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.

Your covering letter must include a detailed explanation of your suitability for this post with specific reference to the criteria in the person specification

Applications must be submitted no later than 24 May 2024

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

About the role

The Exchange is seeking an experienced, talented and driven Venue Hire Manager to maximise venue hire income for The Exchange with responsibility for all aspects of hire events.

Situated in the Thames-side town of Erith, The Exchange is dedicated to creating opportunities for people to come together and celebrate life, craft, and community. Ideally located on the border of London and Kent, The Exchange is a perfect venue to attract guests, offering them something unique and memorable in intimate and unique surroundings. This includes the newly renovated “Exchange Town Square” and the beautiful garden designed by award-winning garden designer Sarah Price.

Our aspiration is to develop a craft focused venue hire programme, where every detail has been carefully thought through, leading to unique and inspirational experiences – this will be the role of the new Venue Hire Manager.

Principle Duties:

• Venue Hire Management: Lead for all hire enquiries and bookings from initial conversations through to event delivery and after-care.
• Sales and Business Development: Proactively drive venue hire sales, convert enquiries, and reach budgeted targets, working to develop opportunities with current, returning, and prospective clients. To be conversant with the wider sector, benchmarking against competitor spaces, engaged with external networks and leading on venue hire promotion and marketing opportunities.
• Administration: lead and maintain all enquiries and bookings, communication with internal colleagues to optimise event delivery before, during and after, and develop and maintain accurate monitoring and evaluation reporting.
• Customer Service: provide exceptional service to all event hirers and suppliers with a professional, efficient, and welcoming attitude.

Responsibilities:

• Proactively research and reach-out to new business hire opportunities, exploring new creative opportunities to optimise use of the building and garden, regularly benchmarking The Exchange pricing and proposition.
• Promoting the location through a variety of marketing channels such as social media.
• Responsibility for all venue hires from enquiry to bookings to on-the-day and after care. This includes supervision and scheduling of duty managers, tending to any incidents or queries, liaising with catering services and supervising their requirements and logistics, building security.
• Negotiate and agree venue hire events including final contracts, invoicing, and scheduling.
• Ensure excellent communication with all colleagues to ensure smooth event procedures and positive client outcomes, including cleaning and organising the venue and facilities pre and post event.
• Develop and maintain systems for monitoring, analysis, and evaluation of hire events in context of budget targets and for improving customer service and repeat business.
• Establish best practice procedures and protocol for wide range of clients e.g. private, corporate, charity.
• Develop excellent supplier relationships e.g. event planners, caterers, local companies – to build and promote opportunities to hire spaces and develop a beneficial ‘approved suppliers’ list.
• Operating within rigorous H&S and security frameworks, including taking responsibility for opening and locking up, final building checks.

Personal specification:

Essential:

• Experience of developing pro-active sales leads, and up-selling additional opportunities utilising knowledge of marketing channels and techniques.
• Evidence of excellent customer service and experience of dealing with challenging and complex events.
• Motivated with an eye for detail and a desire to achieve high standards.
• Sound knowledge of security and safety measures and risk management strategies.
• Confident, calm approach to working within a high-pressured, busy environment balancing multiple demands.
• Excellent communication, listening, diplomacy and problem-solving skills.
• Evidence of positive and effective working with inter-departmental teams to achieve shared objectives.
• High level of written and verbal English communication skills.
• Strong negotiation skills both financial and verbal.
• Highly organised with initiative and strong time management efficiency.
• Ability to work flexible hours dependent on events bookings and the needs of the operation.
• The right to live and work in the United Kingdom.

Desirable:

• Working in an arts and culture / community / heritage venue environment.

Deadline for applications: Sunday 05 May

Interviews scheduled for: Wednesday 08 May

Role: Poppy Appeal Manager

Location: North East London

Contract Type: Permanent, Full Time

Hours: 35 Hours, Monday to Friday

Salary: £32,910 to £36,072 (Inclusive of London Supplement)

Are you looking to ensure the success of this unique initiative for the Royal British Legion as a  Poppy Appeal Manager?

As the Poppy Appeal Manager in North East London, your main role is to achieve income, expenditure, and contribution targets, ensuring the success of the appeal. Collaborating with the Regional Poppy Appeal Manager, you will create and manage an income and expenditure budget, providing monthly commentary. Your responsibilities include to coordinating local supporters, partners, and volunteers, building relationships to maximise fundraising potential.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Relationship management plays a crucial role, where you'll oversee a portfolio of regional corporate partnerships and collaborate with internal departments to achieve collective goals. Effective communication skills are key, enabling you to engage with supporters and stakeholders, ensuring a positive experience for everyone involved.

A distinctive aspect of this role lies in the unique Poppy Appeal activity. Beyond managing relationships and budgets, you'll recruit and induct new Poppy Appeal Organisers, ensuring they have the tools and resources for success. Planning and coordinating the Poppy Appeal launch, including PR and media activities, contribute to the appeal's overall impact.

Your role also involves representing Royal British Legion locally, engaging in outreach activities, and providing updates to key stakeholders. Flexibility is essential, as some evenings, weekends, and overnight stays may be required. The successful candidate will embody the values of the Royal British Legion, demonstrating empathy with its mission and objectives.

The ideal candidate will possess commercial knowledge, financial management skills, and experience in supporter relationship management. Strong planning, organizational, and IT skills are necessary, as is the ability to assess the commercial implications of decisions. The role demands a team player who can engage with diverse client groups, showcasing effective communication skills both in writing and verbally.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

You will be expected to travel regularly in the course of your work including regularly round North East London. You will be contracted to our London Hub, Haig House, where you will be expected to work a minimum of 2 days per week – when not travelling. Please be aware a full UK driving licence is required for this role.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Closing Date: 23rd June 2024

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

• Salary: £43,136.87
• Location: Flexible, Shelter provides flexibility to allow home-based, Shelter Office-based, or a combination of the two, although ad hoc travel to London and other locations is required
• Contract type: Permanent
• Hours: 37.5 per week
• Leave: 30 days holiday per annum plus bank holidays
• Closing date: 19th May 2024
• Interview Date: Interviews will be held on a rolling basis via MS teams so flexibility can be offered to applicants who are shortlisted

Please note we reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Are you passionate about leveraging technology to drive positive change? Do you have a knack for aligning technology with business objectives? If so, we have an exciting opportunity for you to join our team as an HR Information Systems (HRIS) Manager at Shelter.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination, and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the Team

This role sits within the Business Enablement team within Shelter’s Technology & Data (T&D) Department, which is made up of 30+ people based across the country with bases in London, Sheffield, and Edinburgh.

The T&D Department is accountable for developing and leading Shelter’s technology and data strategic priorities, providing a secure infrastructure, management of data and insight to underpin strategic outcomes, delivery of technology change projects, data governance and the provision of support for a range of software, systems, and platform tools.

About You

As the HRIS Manager, you'll be responsible for managing and developing our HRIS system, ensuring it aligns with Shelter's strategic priorities.

You'll collaborate with various teams to ensure our HRIS supports critical business functions effectively.

You will have experience providing and managing a HRIS support function.

You’ll bring significant experience in managing HRIS systems, excellent communication skills, and a passion for driving change.

You will have experience in aligning technology roadmaps with business strategy (PeopleXD experience advantageous).

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement with responses to points 1, 2, 3 and 11 in the ‘About you’ section of the job description, of no more than 350 words per point

Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below throughout your responses.

• We prioritise diversity and have an inclusive and open mindset.
• We work together to achieve our shared purpose

Please note CVs without supporting statements will not be considered. 

Safeguarding

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing, and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Future First wants to see every state school and college in the UK, and every state pupil, supported by a
thriving and engaged alumni community, which improves students’ motivation, confidence and life
chances. We have a network of alumni who have supported our programmes in schools for over a decade.
They act as accessible and inspirational role models by sharing their stories through a variety of
activities, including blogging, online mentoring, networking and careers activities in schools.

About the role
We are seeking an experienced individual to lead our volunteer development activity. Working closely with
the Fundraising, Delivery and Marketing teams, this is a varied role working with alumni and employee
volunteers to support activities in our member schools.

You will lead on the development of our volunteer community which is managed online through the Future
First Hub, and be responsible for developing and delivering a programme of activities that nurture
relationships with Future First’s diverse audience of volunteers, and increases support for the charity’s
fundraising and development goals.

You will have excellent customer service skills, be proactive and detail oriented and have the ability to
manage multiple projects at any one time. You will be confident in the use of standard office technology, as
well as experienced in the use of databases and IT applications.

Key Duties and responsibilities

• To be responsible for developing Future First’s volunteer relations strategy, and associated budget with a particular focus on the development of an engaged community, and a focus on the needs of employee volunteer schemes.
• To seek opportunities to raise the profile of the volunteer network, and grow its capacity and reach.
• To develop our work mapping and implementing recommendations against the Investing in Volunteers standard.
• To be responsible for running volunteer events and producing relevant communication materials.
• To participate in the strategic development of the Future First online Hub powering our school and volunteer community.
• To recruit volunteers and provide appropriate training and development opportunities, to include consideration of a volunteer board, and engagement activities targeted at the growing near peer volunteer community.
• To work closely with other departments to develop and implement their strategies for engagement.
• To work collaboratively with the fundraising team to explore and support volunteer philanthropy.
• To ensure that a robust monitoring and evaluation framework is in place for volunteer relations.
• To work with senior colleagues to ensure safeguarding policies are robust.

Why join Future First?
We are a mission-driven, innovative social mobility charity that believes a young person’s start in life
shouldn’t limit their future. Our central team is friendly and motivated, and we have a strong network of
experienced freelancers, who support across all functions. Our team comes from a variety of backgrounds
including partnership development, delivery, teaching, programmes and communications. We value all
contributions and offer the possibility to expand and grow the role based on interests.

Ways of working
We work remotely, with opportunities to come together in person to work, plan and develop. In this role you
will also have to travel to some events and workshops.
The work is varied and often fast-paced, requiring rapid processing of information, and the ability to act
confidently with multiple and senior stakeholders including employers, volunteers and school leaders.
As with any small, constantly evolving organisation, each individual balances multiple responsibilities, while
shaping their role around their skills and interests.

Salary and Holiday
This is a permanent position. The salary is between £34,000 and £36,000. Future First staff receive pro rata
28 days of leave (in addition to 8 UK public holidays) increasing one day per year of service up to 33.

Application process
Please submit your CV and a covering letter (no longer than one side of A4) setting out why you feel you’re a great fit for this role and why you want to work for Future First. Please also note how you heard about the position.

At Future First we are committed to social justice and the value of role models. We value and celebrate
people’s diversity and believe this strengthens our team and our work. We are keen to build a workforce
that reflects the young people and schools we support. We particularly welcome applications from
candidates from racialised communities, and those who attended state school and were in receipt of free
school meals and/or were the first in their family to go to university.

Applications will be reviewed as they come in, with 24th May as the final deadline. The first round
interviews (online) will take place on Friday 31st May. The second round will be in person, in London, on 7
June. We reserve the right to close applications early.

Future First is committed to safeguarding the staff, volunteers and young people we work with. Where
applicable, a satisfactory enhanced Disclosure & Barring Service (DBS) check will be required for the
successful candidate.

Role: Poppy Appeal Manager

Location: Birmingham

Contract Type: Permanent, Full Time

Hours: 35 Hours, Monday to Friday

Salary: £28,458 to £30,830 Per Annum

Are you looking to ensure the success of this unique initiative for the Royal British Legion as a  Poppy Appeal Manager?

As the Poppy Appeal Manager in Birmingham, your main role is to achieve income, expenditure, and contribution targets, ensuring the success of the appeal. Collaborating with the Regional Poppy Appeal Manager, you will create and manage an income and expenditure budget, providing monthly commentary. Your responsibilities include to coordinating local supporters, partners, and volunteers, building relationships to maximise fundraising potential.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Relationship management plays a crucial role, where you'll oversee a portfolio of regional corporate partnerships and collaborate with internal departments to achieve collective goals. Effective communication skills are key, enabling you to engage with supporters and stakeholders, ensuring a positive experience for everyone involved.

A distinctive aspect of this role lies in the unique Poppy Appeal activity. Beyond managing relationships and budgets, you'll recruit and induct new Poppy Appeal Organisers, ensuring they have the tools and resources for success. Planning and coordinating the Poppy Appeal launch, including PR and media activities, contribute to the appeal's overall impact.

Your role also involves representing Royal British Legion locally, engaging in outreach activities, and providing updates to key stakeholders. Flexibility is essential, as some evenings, weekends, and overnight stays may be required. The successful candidate will embody the values of the Royal British Legion, demonstrating empathy with its mission and objectives.

The ideal candidate will possess commercial knowledge, financial management skills, and experience in supporter relationship management. Strong planning, organizational, and IT skills are necessary, as is the ability to assess the commercial implications of decisions. The role demands a team player who can engage with diverse client groups, showcasing effective communication skills both in writing and verbally.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

You will be expected to travel regularly in the course of your work including regularly round Birmingham. You will be contracted to your home address, where you will be expected to work, when not travelling. Please be aware a full UK driving licence is required for this role.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Closing Date: 16th June 2024

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Community Advice Works is an established community charity based in New Cross in South
East London. As the only charity in the London Borough of Lewisham offering a general
drop-in advice service, we are a critical source of support to vulnerable residents. We have
built a strong reputation within the Borough for providing high quality, independent, person-
centred welfare and housing advice. The organisation employs several part-time staff and
has a team of volunteers. In addition to providing advice we currently deliver a domestic
violence project at Guys and St Thomas’ Hospital.

Like many charities in the advice sector, CAW is going through a process of change. We are
looking for an experienced and community-driven individual with a strong set of managerial
and interpersonal skills, preferably with a background in advice work, to maintain the strong
structures and reputation for excellence that we have developed.

As service manager, you will work with our friendly staff and trustee team to deliver our vital
service. We pride ourselves on providing a flexible, inclusive and rewarding work
environment, and are parent-friendly. Our community links and reputation are very important
to us, and we are looking for a service manager who shares our commitment to community
and public service - whether your experience is the public, private or charity sector.

Key duties

• Staff and volunteer management
• Line manage staff by providing support and supervision as needed, conducting regular performance reviews, and identifying staff training needs
• Oversee recruitment, training, and management of volunteers to ensure they are properly supported and equipped to help meet CAW’s service goals

Service delivery

• Ensure high quality and timely service delivery in line with the Service Level Agreements with our various service partners
• Identify any issues with service delivery and help develop cost-effective solutions to them as appropriate
• Compile and maintain accurate statistics on service performance to share with funders and CAW trustees
• Develop and maintain positive relationships with our key service partners through regular engagement, including attendance at regular service partnership meetings
• Engage regularly with our funders and other key stakeholders to build and maintain positive working relationships, and provide them with timely reporting on our service performance as needed 
•  Update service level agreements with existing funders, and draft new agreements as needed
•  Interact with clients as needed in a friendly and professional manner

Administration and Finance

• Ensure day-to-day administrative processes are functioning smoothly, and that necessary policies and procedures are up to date
• Line manage work of receptionist/administrative support worker

Fundraising and Marketing

• Help identify new funding and other revenue-raising opportunities
• Support the work of the fundraising sub-committee in preparing funding applications
• Work with trustees and external vendors to ensure CAW website is kept up-to-date
• Work with trustees and external vendors (as appropriate) to develop a social media presence for CAW
• Identifying and supporting efforts to increase CAW’s profile in the local community and to build relationships with key local stakeholders as appropriate Governance
• Prepare monthly reports for the trustees on service performance
• Maintain good lines of communication with trustees on all operational matters
• Attend trustee board meetings as needed

Person specification
Essential criteria

• Minimum of 3 years’ experience in a managerial role
• Excellent verbal and written communication skills
•  Strong teamwork and interpersonal skills, including ability to manage a diverse range of working relationships in an effective, empathetic but professional manner
• Experience of working in a busy environment, managing competing work pressures and prioritising tasks appropriately to ensure key deadlines are met
• Strong attention to detail
• Experience preparing reports and compiling service statistics
• Ability to think strategically, to identify problems and devise effective solutions
• Ability to work on own initiative, within established practices and procedures

Desirable criteria

• Knowledge and experience of advice work
• Experience with fundraising
• Experience with financial management in the charitable sector
• Knowledge and experience of the local community and voluntary sector in Lewisham