629 Community manager volunteer volunteer roles

Help us improve the quality of the information that supports young people, businesses and our wider community.

Position title: CRM & Data Support Volunteer
Reporting to: Quality Assurance & Impact Lead
Status: Voluntary and unpaid
Suggested commitment: Three days per week for approximately three months
Location: Tooting Works, London, with one agreed volunteering day from home

Expenses: Reasonable agreed out of pocket expenses reimbursed in line with the organisation's volunteer expenses arrangements

About Us:

Business Launchpad supports young adult aged 18 to 30 from low-income backgrounds across London to pursue enterprising careers and achieve financial progress. We provide tailored enterprise programmes, one-to-one coaching and practical employability experiences designed to develop business and life skills.

Tooting Works is Business Launchpad's social enterprise and provides affordable offices, co-working spaces and supporting infrastructure for businesses and entrepreneurs. Profits generated through Tooting Works are reinvested into Business Launchpad's charitable activities.

Job Summary:

The CRM and Data Support Volunteer will provide practical, supervised support with agreed data entry, cleansing, checking and record management activities. The volunteer will help us reduce identified backlogs, improve the reliability of organisational information and prepare agreed datasets for reporting or migration.

This is a time limited volunteering opportunity suited to someone who wants to develop practical experience of Salesforce, data quality and information management within a charity and social enterprise environment.

The Quality Assurance and Impact Lead will set priorities, provide instructions, review progress and approve any activity involving record merging, anonymisation, retention or deletion. Department Leads and designated data owners remain responsible for the accuracy and maintenance of information generated within their areas.

What you will support us with

CRM data cleansing and maintenance

·  Review Salesforce records against agreed data quality standards and instructions.

·  Correct incomplete, inconsistent or inaccurate records where the source information is clear and the correction has been authorised.

·  Support agreed data entry and keep an accurate record of significant changes completed.

·  Flag records that require investigation, judgement or a management decision.

Duplicate record review

·  Review potential duplicate accounts and contacts using agreed criteria.

·  Help prepare records for controlled consolidation and support approved merges under supervision.

·  Escalate unclear or complex duplicate cases before any change is made.

·  Support the review of an initial backlog of more than 3,000 potential duplicate records.

Alumni data cleansing and migration

·  Help cleanse, standardise and prepare historic alumni information for migration into Salesforce.

·  Check records for completeness, consistency and appropriate formatting.

·  Support the consolidation of alumni datasets to create a reliable baseline for future outcomes reporting.

·  Support work on an initial dataset of approximately 380 alumni records.

Data retention, anonymisation and deletion support

·  Support agreed retention, anonymisation or deletion activity only when directly instructed and supervised.

·  Maintain a clear audit trail and pause immediately if any instruction or record is unclear.

·  Follow confidentiality, data protection and information governance requirements at all times.

·  Do not independently decide whether information should be retained, anonymised or deleted. The initial review may include more than 1,500 records.

Tooting Works data preparation

·  Help prepare, clean and standardise agreed Tooting Works information before migration into approved systems.

·  Assist with reviewing information held across existing databases and with digitising appropriate tenancy or operational records where agreed.

·  Identify missing, duplicated or inconsistent information and refer queries to the relevant data owner.

·  Support scoping across approximately nine existing databases or data sources, subject to the agreed technical plan.

Salesforce reports, dashboards and KPI support

·  Help check agreed Salesforce reports against documented reporting requirements.

·  Review report filters, fields and dashboard dependencies, and refer technical issues to the appropriate lead or specialist.

·  Assist with routine dashboard refreshes, data collation and preparation of management information.

·  Support outstanding KPI data entry, initially covering around 30 reports and 15 KPI records across six months.

We are seeking a dedicated and friendly person with a passion for cooking to cook a healthy community meal for our lunch service on Tuesdays and/or Fridays.

The community kitchen chef volunteers will play a vital role in supporting Mind in Camden’s wider group services, including the Healthy Minds Community Programme and Phoenix Recovery Service. We support adults (18+) living in Camden who may be experiencing mental health challenges, isolation, or social exclusion.

A key part of our services is providing healthy home cooked meals for our community members twice a week (Tuesdays and Fridays). As a Community Kitchen Chef volunteer, you will gain valuable frontline experience cooking a community meal for adults with a range of mental health needs. You will work collaboratively with other volunteer chefs to design healthy menus that are guided by suggestions and requests from our community members.  You will be challenged to create delicious meals using a limited budget and minimising food waste.

*Please note we require a minimum of 6 months commitment to your volunteering role.

Help people reconnect with nature, build confidence, and feel part of their community.

Penrose Roots delivers a range of inspiring recovery projects across Luton, including community gardens, social groups, and bike maintenance initiatives. We're looking for enthusiastic, supportive volunteers to help people take their first steps into these life-changing activities.

As a Community Buddy, you'll be matched with individuals who may have experienced long-term isolation, poor health, or a loss of confidence. You'll help them discover local green activities, make a plan to get involved, and, if they'd like, accompany them to their first few sessions until they feel confident attending independently.

This is a rewarding opportunity to make a real difference. A friendly face and a little encouragement can help someone build new connections, improve their wellbeing, and rediscover the joy of nature and community.

Location: Based in Luton within a non-residential setting. Unfortunately, this location does not have step free access. 

What is the Commitment?

Because building trust and relationships takes time, we are looking for volunteers who can commit to supporting members regularly - ideally between 4 and 10 hours per week for at least two months.

Volunteering must take place during the service's working hours (Monday - Saturday 10am-3pm) but there is flexibility within that. We will work with you to find a schedule that fits around your life and the needs of the service. 

About You

We’re looking for volunteers who are compassionate, proactive, and ready to make a difference! If you’re someone who can support people going through complex personal situations with empathy and without judgment, we’d love to hear from you.

We also welcome volunteers with lived experience of mental health, social care, or recovery-focused services, as well as those who’ve worked in caring roles or supported loved ones. Your insight and understanding can be incredibly valuable. 

You’ll need to be confident in planning days and journeys in and around Luton independently, and have a positive, encouraging attitude to help others step outside their comfort zones and try something new. Beyond this, we are very open to what you can bring to the team!

What You Can Expect From Us

To support you and set you up for success in your volunteering role with us, you can expect that we will:

• Work with you to find a volunteering arrangement that works for you and for the service. We will be as flexible as we can!
• Reimburse you for agreed expenses relating to your volunteering.
• Welcome you warmly into our team and support you to get the most from your experience.
• Recognise and celebrate your contribution to the team! We can provide references to confirm your achievements and contributions upon request.
• Provide the training and guidance you need to understand the context of our services and to keep you and residents and participants safe
• Provide regular supervision and opportunities to provide feedback on your experience
• You will be eligible to register with Blue Light Discount Card. 

About Us

Penrose Roots delivers community-based recovery services across Luton, from community gardens and social groups to bike maintenance projects. This volunteer role supports our Green Social Prescribing Triage system, helping individuals who have experienced long-term isolation or ill health to access and engage with green projects, build confidence, and reconnect with their community. 

Penrose Roots community-based recovery services are part of the Social Interest Group. SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
 

Additional Information

For information about our volunteer recruitment processes, please see our website and Volunteer Recruitment Policy. 

At Rethink Mental Illness, we believe everyone deserves understanding, connection, and the chance to live a fulfilling life. Our volunteers play a vital role in supporting people affected by mental illness and helping create communities where no one feels alone. 

About the role

As a Community Support Volunteer you will: 

As a Community Support Volunteer, you will complete face-to-face befriending activities with service users. You need to be able to travel around the locality in which you live to be able to do this. Ideally, you will be able to commit to a minimum of 1/2 a day (3-4 hours) of volunteering per week on a flexible basis, with the option to increase.

You will be working alongside our team of community link workers.

There may also be the opportunity to also attend different community events to advertise the service.

There will be full training opportunities to ensure that you are successful in your volunteering role, as well as regular check-in meetings.

About the service  

The Empowering Minds Gloucestershire Service currently run group sessions for service users across Gloucestershire. 

Our team is dedicated to delivering a high-quality service that focuses on supporting individuals to achieve their recovery goals. The aim is to improve the lives and support independence for those living with a mental illness. The team will engage with other local providers to ensure a clear and seamless pathway for those that require support from multiple providers. 

What will make you a great fit for this role?  

It’s essentials to have the following:

• Lived experience of mental illness, whether that is caring for someone else or yourself.
• Excellent communication skills.
• Flexibility.
• Experience of working with people in some way, whether formally through employment or informally working as part of a team.
• Basic computer skills.
• Reliability and good timekeeping.
• Have a good understanding of confidentiality and safeguarding.

Although it’s not essential, you may also have:

• Experience of supporting someone with ill mental health / mental illness.
• Good knowledge of your local area and organisations. 

How to apply 

To apply, please click the “apply now” button and complete a short interest form. You will have the opportunity to upload a CV and/or cover letter however, this is not mandatory. 

A member of the team will review your application and be in touch to update you on the next steps. If your application is successful, you will be invited to take part in an informal volunteer discussion. 

If you have any questions about the role or would like to find out more before applying, please contact the volunteer manager: 

Who are we?  

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”    

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.    

Diversity, Equity, Inclusion    

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.  

Becoming a truly anti-racist organisation  

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.  

Role summary

We run two flagship events each year, Surrey's Big Poetry Weekend and the End-of-Year Showcase Gala, creating celebrations of poetry and shared cultural moments for our community. As our Events Manager, you’ll lead and coordinate every aspect of event delivery to create welcoming, meaningful and memorable experiences that bring people together.

The Showcase Gala is on Saturday 14 November 2026 and Surrey's Big Poetry Weekend is likely to happen in May 2027.

What will the volunteer do?

Key responsibilities include:

• Conceptualise ideas and improvements for these two events to enhance the experience for attendees
• Planning effective timelines and project plans
• Taking an operational lead to ensure events run smoothly
• Ensuring events are adequately staffed with volunteers
• Assisting leadership on collaboration with venues, artists, facilitators, and partners
• Working closely with our Volunteer Co-ordinator to support volunteers
• Helping ensure events are welcoming, inclusive, and accessible

You’ll be supported by the President and Vice President, gaining first-hand insight from two experienced leaders who are genuinely committed to making your volunteer experience brilliant, rewarding and enjoyable.

You’ll join a high-performing, ambitious and deeply committed team of volunteers who deliver an overachieving, community-focused arts organisation. Working closely with senior volunteers and programme leads, you’ll have the support, trust and clear decision-making authority to make a real impact - particularly around events. It’s a fantastic opportunity to learn from experienced people, build your skills and play an active role in shaping an exciting programme for the community.

What are we looking for?

We’re looking for an organised, reliable volunteer confident in leading event coordination. You’ll have experience managing events, strong time management and communication skills, and be comfortable coordinating volunteers and stakeholders. You’ll stay calm in live event settings and care about creating inclusive, welcoming events that support people and community. Although we are a small organisation, there’s always plenty happening! Our volunteer roles suit people who are self-motivated, proactive and enjoy getting involved.

What difference will you make?

This role will play a vital part in maintaining and strengthening the reputation of the Surrey Poet Laureateship as a high-quality, trusted and inclusive cultural programme across Surrey.

The Events Manager will ensure our events are consistently well planned, professionally delivered and welcoming, creating positive experiences for audiences, poets, volunteers and partners. The quality and professionalism of our events will be central to how the Laureateship is perceived by communities, venues, funders and stakeholders.

By delivering an outstanding events programme, the role will help build strong partnerships, increase visibility and credibility, and strengthen the foundations for the Laureateship’s long-term sustainability and growth.

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.

Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.

What you will be doing

• Activity Organisers - Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Promoting SSAFA Services - Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.
• SSAFA Storytellers -Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.
• Community Connectors - Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects.
• Fundraising Heroes - Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.
• Administrators - Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.

The skills you need

• Be friendly and approachable.
• Confident to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
• Access to public transport or a car to get to events if necessary.
• Basic IT skills would be an advantage.

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference.
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support from your local SSAFA branch and SSAFA Community Engagement Manager.
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

We would love for you to join our Information & Advice Service as a Community Outreach Volunteer.

This is a rewarding opportunity to meet new people, support your local community, and help individuals access the information and services they need. As part of our friendly team, you will attend local groups and community activities, offering information, guidance, and signposting to relevant services, support organisations, and community groups.

You may also help people complete a range of forms, including Attendance Allowance applications and other benefit-related paperwork, giving them the confidence and support they need to access available help.

In this role, you could be:

• Providing a warm, friendly, and welcoming experience for members of your local community.

• Signposting people to relevant local services, activities, and sources of support.

• Assisting individuals with completing forms, including Attendance Allowance and other benefit applications.

• Offering straightforward information and guidance where appropriate.

We're looking for people who enjoy working as part of a team, meeting new people, and making a positive difference in their community.

You'll be a good listener with strong communication skills, a caring and empathetic approach, and a willingness to help others. Basic IT skills and record-keeping experience are helpful, and experience using the internet and Microsoft 365 would be an advantage. Don't worry if you're still learning though, as training and support will be provided.

We reimburse all reasonable out-of-pocket expenses incurred while volunteering.

Getting started is easy. If you're aged 18 or over, simply click "Apply" and complete the application form. We'd love to hear from you and welcome you to our team.

Become a Community Wish Maker in Scotland (North, South, East & West)

Right now, 93 children in the Scotland are waiting for their life changing wish — part of a much bigger picture of children across the UK still waiting for theirs. You can help make that happen, from as little as one hour a month.

Help Make Wishes Come True 

Every pound you help raise goes directly towards granting wishes for children facing critical illnesses, creating hope, joy, and unforgettable memories for families who need it most. 

What Makes This Role Different? 

This is a flexible, ad hoc, volunteer-led role that fits around your lifestyle and commitments. There are no set fundraising targets or fixed weekly hours. You decide how you'd like to support Make-A-Wish and how much time you can give. 

Fundraising is at the heart of this role and is driven by your own ideas, local connections, and enthusiasm. Whether it's organising a community event, engaging local businesses, securing donations, or encouraging others to get involved, you'll help generate the funds needed to grant wishes. We'll provide guidance, resources, and support along the way. 

How You'll Get Started 

Getting started as a Community Wish Maker is simple. Within your first few months, you'll choose a fundraising activity from our Community Fundraising Toolkit or create your own fundraising idea. 

You can: 

- Organise an activity independently
- Fundraise with friends, family or colleagues 
- Team up with other local Community Wish Makers 
- Support an existing Make-A-Wish fundraising campaign or event 
- Whether it's a bake sale, quiz night, sponsored challenge, workplace fundraiser, school activity or local business partnership, you'll be helping raise the funds needed to grant more wishes

We'll provide resources, guidance and support to help you succeed

What We're Looking For 

You don't need fundraising experience—just enthusiasm, initiative, and a desire to make a difference. 

We're looking for people who are: 

- Confident building relationships and engaging others 
- Self-motivated and proactive 
- Creative in finding fundraising opportunities 
- Organised and reliable 
- Positive, enthusiastic, and passionate about helping others 

What we will do for you: 

- You will receive a 12 week induction training
- Community Fundraising Volunteer Toolkit to help you get started 
- A one-to-one introductory phone call with a member of our team 
- Materials to get you started in your role 
- A dedicated Volunteer manager 
- Access to connections & networks in your region 
- Make-A-Wish email address / ID Badge / Letter of Authority to help with your fundraising
- Help & support you with ideas and steward you as much as you would like
- Regular volunteer newsletters with updates, opportunities, and useful information 

Commitment 

Aged 18 or over 

Commitment of at least 12 months 

If you're passionate about making a difference and enjoy bringing people together to raise funds for a great cause, we'd love to hear from you.

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.

Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.

What you will be doing

• Activity Organisers - Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Promoting SSAFA Services - Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.
• SSAFA Storytellers -Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.
• Community Connectors - Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects.
• Fundraising Heroes - Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.
• Administrators - Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.

The skills you need

• Be friendly and approachable.
• Confident to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
• Access to public transport or a car to get to events if necessary.
• Basic IT skills would be an advantage.

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference.
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support from your local SSAFA branch and SSAFA Community Engagement Manager.
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.

Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.

What you will be doing

• Activity Organisers - Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Promoting SSAFA Services - Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.
• SSAFA Storytellers -Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.
• Community Connectors - Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects.
• Fundraising Heroes - Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.
• Administrators - Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.

The skills you need

• Be friendly and approachable.
• Confident to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
• Access to public transport or a car to get to events if necessary.
• Basic IT skills would be an advantage.

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference.
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support from your local SSAFA branch and SSAFA Community Engagement Manager.
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.

Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.

What you will be doing

• Activity Organisers - Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Promoting SSAFA Services - Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.
• SSAFA Storytellers -Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.
• Community Connectors - Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects.
• Fundraising Heroes - Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.
• Administrators - Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.

The skills you need

• Be friendly and approachable.
• Confident to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
• Access to public transport or a car to get to events if necessary.
• Basic IT skills would be an advantage.

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference.
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support from your local SSAFA branch and SSAFA Community Engagement Manager.
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.

Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.

What you will be doing

• Activity Organisers - Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Promoting SSAFA Services - Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.
• SSAFA Storytellers -Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.
• Community Connectors - Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects.
• Fundraising Heroes - Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.
• Administrators - Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.

The skills you need

• Be friendly and approachable.
• Confident to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
• Access to public transport or a car to get to events if necessary.
• Basic IT skills would be an advantage.

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference.
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support from your local SSAFA branch and SSAFA Community Engagement Manager.
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Become a Community Wish Maker

Right now, 91 children in the North East are waiting for their life changing wish — part of a much bigger picture of children across the UK still waiting for theirs. You can help make that happen, from as little as one hour a month.
 
Help Make Wishes Come True 

Every pound you help raise goes directly towards granting wishes for children facing critical illnesses, creating hope, joy, and unforgettable memories for families who need it most. 

What Makes This Role Different? 

This is a flexible, ad hoc, volunteer-led role that fits around your lifestyle and commitments. There are no set fundraising targets or fixed weekly hours. You decide how you'd like to support Make-A-Wish and how much time you can give. 

Fundraising is at the heart of this role and is driven by your own ideas, local connections, and enthusiasm. Whether it's organising a community event, engaging local businesses, securing donations, or encouraging others to get involved, you'll help generate the funds needed to grant wishes. We'll provide guidance, resources, and support along the way. 

How You'll Get Started 

Getting started as a Community Wish Maker is simple. Within your first few months, you'll choose a fundraising activity from our Community Fundraising Toolkit or create your own fundraising idea. 

You can: 

- Organise an activity independently 
- Fundraise with friends, family or colleagues 
- Team up with other local Community Wish Makers 
- Support an existing Make-A-Wish fundraising campaign or event 
- Whether it's a bake sale, quiz night, sponsored challenge, workplace fundraiser, school activity or local business partnership, you'll be helping raise the funds needed to grant more wishes

We'll provide resources, guidance and support to help you succeed. 

What We're Looking For 

You don't need fundraising experience—just enthusiasm, initiative, and a desire to make a difference

We're looking for people who are: 

- Confident building relationships and engaging others 
- Self-motivated and proactive 
- Creative in finding fundraising opportunities 
- Organised and reliable 
- Positive, enthusiastic, and passionate about helping others 

What we will do for you: 

- You will receive a 12 week induction training
- Community Fundraising Volunteer Toolkit to help you get started 
- A one-to-one introductory phone call with a member of our team 
- Materials to get you started in your role 
- A dedicated Volunteer manager 
- Access to connections & networks in your region 
- Make-A-Wish email address / ID Badge / Letter of Authority to help with your fundraising
- Help & support you with ideas and steward you as much as you would like
- Regular volunteer newsletters with updates, opportunities, and useful information 

 Commitment 

Aged 18 or over 

Commitment of at least 12 months 

If you're passionate about making a difference and enjoy bringing people together to raise funds for a great cause, we'd love to hear from you

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.

Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.

What you will be doing

• Activity Organisers - Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Promoting SSAFA Services - Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.
• SSAFA Storytellers -Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.
• Community Connectors - Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects.
• Fundraising Heroes - Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.
• Administrators - Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.

The skills you need

• Be friendly and approachable.
• Confident to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
• Access to public transport or a car to get to events if necessary.
• Basic IT skills would be an advantage.

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference.
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support from your local SSAFA branch and SSAFA Community Engagement Manager.
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.