Community manager volunteer roles in chiswick, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
We need dedicated volunteers to work at our Ealing store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.
About Octavia Foundation Shops
We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.
What are we looking for?
We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.
Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.
Job Type: Volunteer
Pay: n/a
Benefits:
- Travel Expenses claimable
- Store discount
Flexible language requirement:
- English not required
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
- Weekends only
Work Location: In person
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
We need dedicated volunteers to work at our Olympia store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.
About Octavia Foundation Shops
We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.
What are we looking for?
We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.
Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.
Job Type: Volunteer
Pay: £0.01-£0.02 per year
Benefits:
- Free or subsidised travel
- Store discount
Flexible language requirement:
- English not required
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
- Weekends only
Work Location: In person
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
We need dedicated volunteers to work at our South Kensington store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.
About Octavia Foundation Shops
We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.
What are we looking for?
We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.
Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.
Job Type: Volunteer
Pay: n/a
Benefits:
- Travel Expenses claimable
- Store discount
Flexible language requirement:
- English not required
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
- Weekends only
Work Location: In person
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
We need dedicated volunteers to work at our Finchley Road store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.
About Octavia Foundation Shops
We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.
What are we looking for?
We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.
Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.
Job Type: Volunteer
Pay: n/a
Benefits:
- Travel Expenses claimable
- Store discount
Flexible language requirement:
- English not required
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
- Weekends only
Work Location: In person
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
We need dedicated volunteers to work at our Hampstead store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.
About Octavia Foundation Shops
We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.
What are we looking for?
We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.
Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.
Job Type: Volunteer
Pay: n/a
Benefits:
- Travel Expenses claimable
- Store discount
Flexible language requirement:
- English not required
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
- Weekends only
Work Location: In person
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
FCCT are looking for volunteer mentors to play a supportive role by actively mentoring young offenders (aged 15-30 in HMP/YOI Feltham) and to offer support under the ‘7 pathways to Reducing Reoffending’:
FCCT offer support under the seven pathways to reducing reoffending, including signposting to relevant organisations:
- Accommodation
- Education, Training and Employment (ETE)
- Health
- Drug and Alcohol Misuse
- Finance, Benefits and Debts
- Children & Families
- Attitudes, Thinking and Behaviour
- Faith
Our aim is to help young people overcome hardships and make the positive transition back into wider society and to help to reduce reoffending rates.
Scope of Volunteer Main Role and Duties (not exhaustive):
Mentoring Arm:
- Work through a ‘Discharge List’ systematically, cross referencing with the Operations Manager, so as not to duplicate any work or contact with the young people.
- Hand out and (where needed) help complete ‘Questionnaires’ given to young people from the ‘Discharge List’, in order to ascertain what type of job or education sector the young person would be interested in going into. Forms to be given to the Operations Manager afterwards.
- Follow up with a one-to-one session – register the young person to the FCCT programme and completing relevant paperwork, which will include our ‘Client Profile Form’ and ‘Consent Form’.
- Update a shared ‘Client Spreadsheet’ which will be used to capture data information, as to the young people that FCCT are engaging with.
- If required, identify relevant community organisations for the young people to attend post release and contact said establishments, to understand their referral criteria and then make relevant referrals, where required.
- Collect testimonials from the young people in relation to the support FCCT have offered them.
- Mentoring of young people
- Make or facilitate family contacts for resettlement purposes, in relation to the young people.
We are looking for individuals who demonstrate the following attributes:
- Commitment: Shows commitment to the organisation, its values and its clients, understanding that the building of trust and consistency is key, in terms of the clientele FCCT work with.
- Communication: Communicates well both verbally and in writing. An ability to communicate effectively with young people would also be an added benefit.
- Resilience: Demonstrates patience and understanding in the face of challenges.
- Professionalism: Complies with all FCCT policies and procedures, particularly regarding Safeguarding, GDPR etc.
- Non-judgemental: Demonstrates empathy and openness and does not impose personal values or conscious or unconscious bias.
- Solution focused: Can help to identify issues and meets challenges with optimism and offers solutions, seeing them as an opportunity to learn.
Training and Support
We will provide all the necessary training. Training will be provided on an ongoing basis and volunteers will be given a full induction of the organisation and how the projects run.
Time Required
FCCT ask for a minimum of 8 hours a month. Due to the flexibility of the role, the hours can be distributed over different days between the core hours of 9am - 5pm, including Sundays. We are for a commitment of at least a year with the project, due to the flexibility of the role.
Benefits for Mentors Include
Volunteer Expenses will be paid
Training given, which includes modules such as an Introduction to Mentoring, The Criminal Justice System, Communication Skills etc
FCCT staff can provide references for other job/opportunities
Client front-facing work with people with complex needs
Liaison with statutory agencies within the prison
Liaison with community organisations
Liaison with other volunteers
Student Placements
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
We need dedicated volunteers to work at our Brompton Road store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.
About Octavia Foundation Shops
We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.
What are we looking for?
We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.
Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.
Job Type: Volunteer
Pay: n/a
Benefits:
- Travel Expenses claimable
- Store discount
Flexible language requirement:
- English not required
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
- Weekends only
Work Location: In person
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
We need dedicated volunteers to work at our Askew Road store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.
About Octavia Foundation Shops
We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.
What are we looking for?
We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.
Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.
Job Type: Volunteer
Pay: n/a
Benefits:
- Travel Expenses claimable
- Store discount
Flexible language requirement:
- English not required
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
- Weekends only
Work Location: In person
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
We need dedicated volunteers to work at our Fulham Road store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.
About Octavia Foundation Shops
We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.
What are we looking for?
We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.
Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.
Job Type: Volunteer
Pay: n/a
Benefits:
- Travel Expenses claimable
- Store discount
Flexible language requirement:
- English not required
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
- Weekends only
Work Location: In person
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Overview:
The Programme Lead oversees the strategic delivery of a multi-project programme focused on enhancing employability and skills development for target populations. This role ensures alignment with organisational and community goals, driving initiatives that reduce skills gaps, improve workforce readiness, and foster partnerships with employers and training providers. Reporting to the Programme Manager, the Programme Lead manages a team of project specialists and coordinators, ensuring seamless execution of programme activities and measurable impact.
Key Responsibilities:
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Programme Leadership:
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Lead the end-to-end employability and skills development programme delivery, ensuring alignment with strategic objectives.
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Mentor and manage project specialists and coordinators, assigning tasks tied to programme milestones such as training workshops, employer partnerships, and participant assessments.
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Stakeholder Collaboration:
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Build and maintain relationships with employers, educational institutions, government agencies, and community organisations to align programme outcomes with labour market needs.
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Act as the primary point of contact for external partners, ensuring their requirements (e.g., hiring criteria, certification standards) are integrated into programme design.
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Programme Design & Delivery:
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Oversee the development of training curricula, mentorship initiatives, and job placement strategies tailored to diverse participant groups (e.g., youth, career changers).
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Monitor participant progress and employment outcomes, using data to refine programme effectiveness.
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Risk & Compliance Management:
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Identify barriers to participant success (e.g., accessibility, resource gaps) and escalate systemic challenges to the Programme Manager with actionable solutions.
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Reporting & Communication:
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Track and report on key metrics such as participant engagement, skill acquisition rates, and post-programme employment status.
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Prepare updates for senior leadership and stakeholders to demonstrate programme impact.
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Process Improvement:
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Implement feedback loops with participants and partners to continuously enhance programme quality.
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Promote best practices in adult education, vocational training, and equity-focused initiatives.
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Required Qualifications:
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Education: Bachelor’s degree in Education, Social Work, Human Resources, or a related field.
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Experience:
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3–5 years managing employability, workforce development, or adult education programmes.
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Proven experience leading teams and collaborating with cross-sector stakeholders.
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Skills:
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Strong understanding of labour market trends and barriers to employment.
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Ability to design inclusive, participant-centric programmes.
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Proficiency in data analysis tools (e.g., Excel, CRM systems) and project management software.
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Exceptional communication skills for engaging diverse audiences.
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Certifications: Certifications in programme management (e.g., PgMP), career coaching, or adult education are advantageous.
The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
MUSLIM VOLUNTEER MENTOR
Can you offer your support to a young person via mentoring?
FCCT are looking for volunteers to play a supportive role by actively mentoring young offenders (aged 15-30 in HMP/YOI Feltham) and to offer support under the ‘7 pathways to Reducing Reoffending’:
FCCT offer support under the seven pathways to reducing reoffending including signposting to relevant organisations:
- Accommodation
- Education, Training and Employment (ETE)
- Health
- Drug and Alcohol Misuse
- Finance, Benefits and Debts
- Children & Families
- Attitudes, Thinking and Behaviour.
Our aim is to help young people overcome hardships and make the positive transition back into wider society and to help to reduce reoffending rates.
Scope of Volunteer Main Role and Duties (not exhaustive):
Mentoring Arm:
- Work through a ‘Discharge List’ systematically, cross referencing with the Operations Manager, so as not to duplicate any work or contact with the young people (primarily of Muslim faith).
- Hand out and (where needed) help complete ‘Survey Questionnaires’ given to young people from the ‘Discharge List’, in order to ascertain what type of job or education sector the young person would be interested in going into. Forms to be given to the Operations Manager afterwards.
- Follow up with a one-to-one session – register the young person to the FCCT programme and completing relevant paperwork, which will include our ‘Client Profile Form’ and ‘Consent Form’.
- Update a shared ‘Client Spreadsheet’ which will be used to capture data information, as to the young people that FCCT are engaging with.
- Identify relevant Mosques etc for the young people to attend post release and contact said religious establishments, to understand their referral criteria and then make relevant referrals, where required.
- Collect testimonials from the young people in relation to the support FCCT have offered them.
- Mentoring of young people
- Make or facilitate family contacts for resettlement purposes, in relation to the young people.
We are looking for individuals who demonstrate the following attributes:
- Commitment: Shows commitment to the organisation, its values and its clients, understanding that the building of trust and consistency is key, in terms of the clientele FCCT work with.
- Communication: Communicates well both verbally and in writing. An ability to communicate effectively with young people would also be an added benefit.
- Resilience: Demonstrates patience and understanding in the face of challenges.
- Professionalism: Complies with all FCCT policies and procedures, particularly regarding Safeguarding, GDPR etc.
- Non-judgemental: Demonstrates empathy and openness and does not impose personal values or conscious or unconscious bias.
- Solution focused: Can help to identify issues and meets challenges with optimism and offers solutions, seeing them as an opportunity to learn.
Training and Support
We will provide all the necessary training. Training will be provided on an ongoing basis and volunteers will be given a full induction of the organisation and how the projects run. Volunteer expenses will be paid.
Time Required
FCCT ask for a minimum of 8 hours a month. Due to the flexibility of the role, the hours can be distributed over different days between the core hours of 9am - 5pm, including Sundays.
Benefits for Mentors Include
Volunteer Expenses will be paid
Training given, which includes modules such as an Introduction to Mentoring, The Criminal Justice System, Communication Skills etc
FCCT staff can provide references for other job/opportunities
Client front-facing work with people with complex needs
Liaison with statutory agencies within the prison
Liaison with community organisations
Liaison with other volunteers
Student Placements
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Pirate Castle is a buzzing charity based in the heart of Camden. From our iconic castle base we offer boating, kayaking and canoeing as well as community space to hire. We are looking for a Company Secretary for our engaged trustee board to minute our meetings and to lead on governance and compliance matters. We look forward to hearing from candidates with governance experience who are keen to contribute to the future of a well-loved community charity as it approaches its 60th year.
The client requests no contact from agencies or media sales.
As part of our ongoing commitment to strong and effective governance, we are actively seeking passionate and dedicated individuals to join our Board of Trustees. This is an exciting opportunity to play a vital role in shaping our organisation’s future and making a meaningful difference for children and young people with cancer and their families.
CCLG is a leading children and young people’s cancer charity, funding research and supporting families. We are also the professional association for those working in children and young people’s cancer in the UK and Ireland.
We’re looking to expand our Board of Trustees, increasing the overall number and planning for the future as a number of longstanding members of the Board approach the end of their terms of office.
It’s an exciting time to be joining us as we have just launched our new brand and a new bold and innovative research strategy, and we’re just getting to work on developing our next organisational five-year strategy.
Our Board of Trustees has an important part to play in helping us to achieve our ambitions of creating a brighter future for children and young people with cancer. If you join our Board of Trustees, you’ll have the opportunity to make a real impact and be part of our success story.
CCLG is committed to providing an inclusive, supportive and flexible environment. We would very much welcome applicants from all backgrounds and as our current Board is not as diverse as the communities that we work in, we would be particularly interested in applications from underrepresented groups.
We're looking for individuals who can bring their skills and experience to support the governance and strategic leadership of CCLG, whether those are professional skills and experience that relate to our main areas of activity, or to organisational governance and leadership, or lived experience of children and young people's cancer.
For more information about the role of a Trustee at CCLG, please download the information pack below.
We are CCLG, a charity dedicated to creating a brighter future for children and young people with cancer
The client requests no contact from agencies or media sales.
Who they are
Citizens Advice Richmond is a local charity that has helped the people of Richmond since 1940. They offer generalist advice on any issue and specialist debt advice. Citizens Advice Richmond is a member of the national Citizens Advice service, a network of around 300 local advice centres.
The role: What will you do?
● Complete an induction for your role.
● Maintain an awareness of how the local Citizens Advice is operating.
● Plan the board meetings, including the dates and the agenda, with the Company/Charity Secretary and the Chief Officer.
● Read papers for board meetings and attend six board meetings per year.
● Facilitate the trustee board meetings by leading the meeting, ensuring that agenda items are discussed, enabling all members to contribute their views and take part, and seeking clarification where necessary.
● Ensure that decisions and actions taken at board meetings are carried out.
● Ensure that the board decisions are made within the remit of the Citizens Advice membership agreement, governing documents, and policies.
● Monitor attendance and commitment of all trustees.
● Provide or arrange training or support for trustees if needed.
● With other trustees and the Chief Officer, recruit a trustee board with a diverse range of skills, experience, and knowledge, with an aim to promote trusteeship to underrepresented groups that represent the community.
● Ensure that all trustees receive an induction and the training needed for them to fulfil their role.
● Be proactive in recruiting successors to key positions such as Chair, Treasurer, etc.
● Arrange or provide support and supervision for the Chief Officer, including an annual appraisal.
● Together with the Treasurer, ensure proper management and control of local Citizens Advice finances.
● Together with the Chief Officer, represent the local Citizens Advice in relationships with funders or potential funders, at local events, and in the community.
● Work together with all trustees to ensure that the board can:
♦ Set policy and strategy direction, set targets, and evaluate the performance of Citizens Advice Richmond.
♦ Monitor the financial position of Citizens Advice Richmond, ensuring that it operates within its means and objectives, and ensuring there are clear lines of accountability for day-to-day financial management.
♦ Monitor whether Citizens Advice Richmond complies with its governing document and meets the required standards.
♦ Seek the views of all sections of the community and monitor how well the service meets the needs of the local community.
♦ Ensure the service plans for the recruitment and turnover of staff and volunteers.
♦ Review their own work and how effectively they operate, including action for improvement.
♦ Work on specific projects to further the strategic objectives of Citizens Advice Richmond.
What’s in it for you?
● Make a positive impact for people in your local area by ensuring the local Citizens Advice is sustainable and meeting the needs of the community.
● Meet people and build relationships with trustees, staff, and other volunteers.
● Build on your governance, leadership, and strategy skills.
● Increase your employability.
And they will reimburse expenses too.
What do you need to have?
You’ll need to:
● Understand the type of work undertaken by a local Citizens Advice.
● Understand and accept the responsibilities and liabilities as trustees.
● Be non-judgmental and respect views, values, and cultures that are different from your own.
● Have a good basis of leadership skills.
● Be able to facilitate and lead meetings.
● Have good interpersonal skills.
● Have good listening, verbal, and written communication skills.
● Be able to exercise good independent judgment.
● Have good numeracy skills to understand accounts with the support of the Treasurer.
● Be willing to learn about and follow the Citizens Advice aims, principles, and policies, including confidentiality and data protection.
● Be willing to undertake training in your role.
How much time do you need to give?
You will need up to one day a week for the regular activities, but this will vary. Trustee boards usually meet in the evenings, and you’ll likely need to give 12-15 hours per year to attend these. Sub-committees meet quarterly and a further 4-6 hours per year are required for these.
Valuing inclusion
Their volunteers come from a range of backgrounds, and they particularly welcome applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from Black Asian Minority Ethnic (BAME) communities
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Healthwatch Haringey is the independent ‘people’s champion’ for health and social
care in the London Borough of Haringey.
We actively seek out the views of the public and patients on all matters relating to
health and social care, e.g. their experience in hospital, interim care, at the GP or
dentist, and collate those together to produce impact statements and reports.
With this evidence we seek to campaign for and change for the better the way
health and social care services are designed, delivered, and improved.
We have a statutory role, as set out in the Health and Social Care Act 2012, are a
member of the London Borough of Haringey Health and Wellbeing Board and have
excellent relations with Commissioners across the borough. We also have a great
staff team who work hard to achieve the aims of Healthwatch Haringey.
While you might not have a background in health or social care, we are looking
for someone who has the transferrable skills to play a leading part in the future of
Healthwatch Haringey.
You will ensure Healthwatch Haringey is well governed with robust policies and
procedures in place, continue to establish and build constructive relationships with
Healthwatch Haringey’s key stakeholders and represent the organisation externally
whenever appropriate as one of its leading ambassadors.
As well as line managing the Healthwatch Haringey Manager, you will be responsible
for the strategic development of the organisation, the setting of priorities and the
delivery of statutory and contractual obligations.
We welcome applications from anyone who lives or works or is registered with a
GP in the London Borough of Haringey or North Central London ICS area (includes
London Boroughs of Haringey, Barnet, Enfield, Camden, and Islington). We absolutely
welcome and encourage applications from ALL sections of the community including
those from minority ethnic communities, disabled people, every gender, every age
group (over 18), and all socio-economic groups. You would be representing all
Haringey residents, but it is essential to make sure every voice is heard.
Please see the Person Specification in the recruitment pack on page 10 for more details and how to apply on
page 12.
We look forward to receiving your application. Thank you.
We translate the insights and needs of people into actions to improve public services, leading to reduced inequalities and improved outcomes.
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